This role presents opportunity to work innovatively & responsively, creating new, unique, & informative LGBTQ+ affirmative resources, providing crisis support, prevention & wellbeing initiatives; along with having a developmental role in upskilling & supervising sessional staff, trainees, interns & volunteers.
This is an exciting job opportunity to join a dynamic & committed team, in a key frontline role working directly within our Heads-Out mental health service, which provides individualised mental health plans, crisis safety plans and support, mental wellbeing workshops, varied mental health support groups including for those seeking asylum, a trans & non-binary group; LGBTQ+ mental health group, and LGBTQ+ social connections & activities group.
Opportunities will include delivery of specialised interventions, taking direct referrals and helping to support & stabilise those at heightened risk and/ or living through mental health crisis, plus psychoeducation workshops and group programmes will further enable you to engage, empower & support participants to build confidence, develop skills, strategies & achieve goals to improve, maintain & best manage mental health, increase mental wellbeing, and reduce and/ or prevent future crisis.
elop is a well established thriving and award-wining London based community-led LGBTQ+ mental health & wellbeing charity offering a range of high-quality and professional mental health, counselling and wellbeingsupport services to lesbian, gay, bisexual and trans (LGBTQ+) communities.
There will be one regular evening/ week and occasional other evenings and weekend working required.
NB: There will initially be both in-person office-based working with some remote home-based working required whilst we’re awaiting completion of building works and relocation to new premises
Interviews will take place Friday 26 June 2026 between 9.30am – 15.00 pm
Registered Charity
6 - 10
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.
The client requests no contact from agencies or media sales.
Thank you!
At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection.
We’re looking for an enthusiastic and organised Events Fundraising Assistant to join our Community & Events Fundraising team. This is a fantastic opportunity for someone who enjoys working with people, delivering great supporter experiences and being part of events that raise vital funds and awareness for Samaritans.
Contract
- £25,500-£28,000 per annum plus benefits
- Full Time (35hrs per week)
- Permanent
- Hybrid working - Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and option to work out of our London office as required.
- In-person working - expectation of a minimum of 2 office days per month. We are passionate about flexible working, talk to us about your preferences
About the role
As Events Fundraising Assistant you’ll support the recruitment, care and stewardship of event participants making sure their fundraising experience across a diverse programme of mass participation and challenge events with Samaritans is exceptional.
You will build long lasting relationships with supporters while developing valuable experience in charity events fundraising.
You’ll work closely with colleagues across External Engagement, other central teams, and our incredible network of branch volunteers.
What you’ll do
- Support the recruitment and stewardship of participants taking part in events and challenges
- Create engaging content for webpages, social media, fundraising materials and participant communications
- Deliver participant care plans that inspire fundraising and build lasting relationships with Samaritans
- Track and respond to participant enquiries via inboxes and other communication channels
- Maintain accurate participant records on our fundraising database
- Refresh and update events content on the Samaritans website and intranet
- Attend and represent Samaritans at fundraising events and social gatherings when required
- Help identify external trends in community and events fundraising
About you
You’re someone who thrives in a busy, people‑focused environment and enjoys juggling multiple priorities. You take pride in producing high‑quality work and bring a positive, adaptable attitude to everything you do. You’re comfortable communicating with a wide range of people and feel motivated by work that has real social impact.
What you will bring:
- Excellent written and verbal communication skills
- Strong organisational skills and great attention to detail
- The ability to manage competing priorities and meet deadlines
- A customer‑focused, supportive approach
- A genuine interest in community and social events
- Confidence building relationships and working as part of a team
Full outline in the Job description below
Why Samaritans?
At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.
We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.
Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
To Apply
Please complete the application questions including those outlined below, and submit your CV.
Please note the following questions have a 300word limit for each answer.
Q1 What interests you about working in community and events fundraising, and why do you want to work for Samaritans in particular?
Q2 Please describe a time when you communicated with members of the public, supporters or stakeholders as part of an event, campaign or project. How did you ensure your communication was clear, supportive and appropriate, and how did you ensure they had a positive experience?
Q3 This role involves managing multiple tasks such as participant enquiries, communications and record‑keeping.Please give an example of a time when you were responsible for organising multiple tasks or activities with competing deadlines. How did you plan your work, stay organised, and maintain attention to detail?
Q4 How would you contribute positively as part of a team supporting community and social events? Please include an example of working collaboratively or supporting others.
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
Applications close at 9am Monday 1 June
All applicants will receive notification of the outcome of their application, at the appropriate time.
Interviews
Online interviews: 8 & 9 June
Registered Charity
101 - 500
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.
The client requests no contact from agencies or media sales.
Thank you!
You will provide clinical direction and maintain oversight of elop’s counselling services, bringing understanding and experience of delivering trauma-informed approaches to support the emotional health and psychological wellbeing of LGBTQ+ people.
You will oversee and contribute to clinical operational responsibilities, service coordination and delivery, ensuring a professional, safe, smooth running, efficient and well managed service is maintained. You will work alongside the senior leadership team across both strategic and clinical operational levels ensuring lead responsibilities for our counselling teams and services. Working collaboratively with the senior leadership team, implementing clinical delivery decisions, ensuring the counselling service effectively maintains ethical and professional standards of practice and communication across key staff, other agencies and service users.
You will proactively contribute to building a robust and compelling evidence base that continues to demonstrate impact, improved wellbeing, and increased resilience, and have a key role in monitoring, evaluation, and supporting the wider counselling team with reporting and using data to drive operations, and evidence-based best practice.
Your role will also include overseeing referrals and allocation of clients; undertaking client assessments; providing role-management, and clinical support and supervision to trainee and sessional counsellors; line-management of key service personnel; some clinical support work with more complex or acute needs clients; recruiting, inducting and training key staff and volunteers; and liaising with the clinical supervision team.
Full Time: 37 hours per week
There will be one regular evening/ week, and occasional other evening and weekend working required.
Salary: £34,000 inclusive London Weighting
Closing deadline for submission of application: 10.00am Monday 1 June 2026
Initial Interviews: taking place Wednesday 10 June between 9.00am – 3.00pm
N.B. at this current time all elop services are operating via a mix of in-person and remotely via online platforms, whilst we await completion of building works and relocation to new premises.
Registered Charity
6 - 10
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.
The client requests no contact from agencies or media sales.