Management jobs

· To work closely with the CEO and the rest of the GWT’s Senior Management Team in prioritising day-to-day activities. Whilst primarily focused on internal activities, the postholder will assist the CEO with external matters, deputising for the CEO as directed.

 

· To take a proactive role in supporting the CEO in strategy development, and to take the lead responsibility for the GWT’s Management Plan.

· To maintain oversight of, and to support, when necessary, the activities of the GWT’s operations in Nepal. To be the office primary link between the staff in GWT(N) and the UK Office, other than for fundraising specific activities, with a particular focus on the arrangement of visits (internal & external) between UK and Nepal and the deconfliction of activity.

· To manage regular meetings of the GWT Senior Management Team and produce a summary for circulation.

· To lead the development of the GWT’s policies and procedures with particular focus on Data Protection and Safeguarding. Develop/maintain/update an ESG policy for the GWT in line with SORP2026.  To act as the GWT’s Data Protection Officer.

· To be responsible for leading organisational development to ensure that the GWT has the structure and staff capacity to deliver against targets.

· To oversee the DCOS’s effective delivery of HR and CPD programmes including recruitment, induction, training, appraisals and disciplinary procedures.

· As Budget Holder for the UK Office, to ensure the efficient and effective running of the UK Office and its associated infrastructure, including the delivery of staff induction and continuation training.

· To prepare and manage the administrative elements of the UK Office budget.

· To oversee the GWT’s IT/Cyber strategy (UK and Nepal) with responsibility for all UK IT procurement and support policies (supported by the Office Manager), and to coordinate and manage all non-fundraising related office contracts.

· To monitor and support the activities of the GWAC in UK, liaising with Headquarters Brigade of Gurkhas as required.

· To liaise with the GWT’s Company Secretary from time to time to produce and distribute Committee/Board/General Meeting packs and take minutes and in the absence (for any reason) of a Company Secretary to carry out the administrative aspects of those functions. In the absence of a GWT Company Secretary, or as required by the relevant Committee Chair(s), act as Secretary to the various GWT Committees.

· To ensure, in close cooperation with the GWT’s Company Secretary from time to time, that the GWT’s governance arrangements are compliant, efficient and meet best practice.

 

Social Media Officer 

Hours: Full time (part time or job share considered), Permanent 

Salary: SCP 7 to 17 (£26,403 to £31,022 FTE, 2025/26 NJC rates), depending on skills and experience 

Based: Manchester, with regular travel to community events across the North of England and the Midlands (including Leeds, Liverpool, Wakefield and Coventry) 

BHA is a leading health and social care charity that works to challenge health inequalities and support individuals, families & communities to improve their health & well-being.We offer a range of unique services delivered at local, regional, and national level in the areas of health promotion, community health education and engaging and involving communities in health and social care decision making.

The Social Media Officer role is responsible for bringing BHA’s work to life across our social media channels. You will plan, create and post engaging content, manage our online community, and get out to events across the region to capture stories and content on the ground, working to a content plan and key messaging agreed with the Senior Management Team and Campaigns Lead. 

The successful applicant should bring a creative, organised and enthusiastic approach to social media content creation, confidence using Canva or similar design tools, and a comfortable, sensitive manner when engaging with people at community events. 

The post holder will have the following essential criteria: experience creating content for social media (personal, voluntary or professional); experience using Canva or a similar design tool; excellent written English with the ability to adapt tone and style across platforms; comfortable engaging informally with people at community events; and good organisational skills to work independently to an agreed content plan 

Benefits of working with BHA: 

• 25 days annual leave plus bank holidays pro rata 

• Birthday leave 

• Employee Assistant programme (includes income protection) 

• Enhanced maternity and paternity pay 

• Cycle to work scheme

• Enhanced occupational sick pay 

• Flexible working 

If you would like to discuss this role, please contact Aydin Djemal, CEO, to arrange an informal telephone discussion.

You can apply by completing the Application Form on our website and sending it to our recruitment inbox.. Your application MUST DETAIL how you meet the points asked for in the person specification. 

CVs will not be accepted, and applicants must be eligible to work in the U.K. 

The closing date for applicants is 31 August 2026 

Interviews will be held on the week commencing 7 September 2026  

Due to the nature of this post, a Disclosure & Barring Service search will be conducted on the successful applicant. 

Reasonable adjustment: 

We are committed to creating an inclusive workplace that values equality, diversity, and inclusion.We welcome applications that represent the rich diversity of the communities we serve.As a disability confident employer, we actively seek to remove any barriers. Therefore, if you have a disability and have any particular requirements to enable you to participate in the application process, please email us. 

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

The Head of Fundraising and Development role offers an exceptional opportunity to shape Woman’s Trust’s income strategy, develop new partnerships and play a central role in the organisation’s next phase of growth.

We are seeking an established income-generation leader who combines strategic and commercial judgement with a willingness to remain hands-on. The successful candidate will have a strong record of securing significant income, identifying new opportunities and building effective relationships with funders, commissioners and partners. They will also be a constructive and positive senior colleague: someone who works collaboratively, communicates clearly, takes ownership and contributes actively to the success of the wider organisation.

The role will oversee the development and implementation of the fundraising strategy and funding pipeline. Additionally, it will ensure the maintenance and growth of excellent relationships with both existing and prospective funders, including the stewardship of grants and timely reporting. Responsibilities will also include reviewing, updating, and developing service budgets, as well as overseeing or coordinating the submission of high-quality bids, funding approaches, and events.

As a member of the senior leadership team, this post will work cross-departmentally and will contribute to the overall strategy of Woman’s Trust, working closely with the CEO and the Board of Trustees. You will lead and line manage the Trust and Statutory Fundraising Manager, Fundraising Manager and Data Impact and Insights Manager. You will deliver a direct income target for each year, with a focus on the development and tendering of statutory commissioning.

Hours: Full-time, 35 hours per week.

Location: Woman’s Trust premises including co-location with statutory partners and community partnership  locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

Please note, CVs and cover letters should be sent in Word format.

Closing date: 31st August 2026.

First stage interviews (online): 22nd September 2026.

Second stage interviews: 28th September 2026.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

The Housing Navigator Service Lead works in partnership with SIFA’s Homeless Intervention Team and Birmingham City Council’s Housing Directorate to ensure that individuals coming to SIFA in need of housing are provided with the necessary support and guidance to engage with the Local Authority and access safe, sustainable accommodation that adequately meets their needs. A key focus of the role is to identify and address the barriers that may otherwise prevent an individual from accessing such accommodation.

The post holder will also ensure that individuals accessing accommodation are signposted to other relevant services that may enable them to sustain their tenancies. The post holder will be a strong leader and communicator who can engage with partner agencies and other SIFA services to ensure those accessing the space receive the correct assistance. The Service Lead reports to the HIT Service Manager and plays an essential role in the operational delivery of SIFA Fireside’s vision.

Key tasks (selection of):

1. Provide direct line management and supervision for Housing Navigators.

2. Facilitate integrated service provision through close working alongside other Service Leads, ensuring individuals requesting housing assistance are given clear guidance and appropriate support to access accommodation.

3. Carry out advocacy on behalf of clients where required.

4. Support and review the active caseload of Housing Navigators.

5. Maintain an up-to-date knowledge of safeguarding policies and procedures, contributing to their ongoing development across the organisation and acting as the first point of reference for Housing Navigators. The post holder will also act as the first escalation point concerning incidents and complaints.

For the full list of Key Tasks, Working Conditions Requirements, please see the Job description and Person Spec link on our website.

Exams Coordinator

Location: London

Salary: £30,962

Working hours – Full time (35 hours per week). Standard working hours between 9am – 5pm.

Working arrangements – London, hybrid homeworking (minimum 6 days a month in office).

The Federation of Royal Colleges of Physicians based in the UK and with an international reach is a collaboration between the Royal College of Edinburgh, Royal College of Physicians and Glasgow and Royal College of Physicians. Collectively the colleges represent 50,000 physicians worldwide. For physicians in the UK and globally, the colleges provide an invaluable professional network, opportunities to share best practice and ongoing educational opportunities.

The Federation develops and delivers services to support doctors at every stage of their careers, including:

• Examinations (Membership of the Royal Colleges of Physicians of the UK – MRCP(UK)
• Training (Joint Royal Colleges of Physicians Training Board – JRCPTB)
• Continuing Professional Development (CPD)

The Federation is looking for a Coordinator to join the Examinations team and support with the coordination and delivery of MRCP(UK) examinations.

Key responsibilities

• Lead the co-ordination of International PACES exams.
• Coordinating various tasks within the examinations cycle (diet), ensuring tasks are performed accurately as per standard operating procedures and agreed timelines, assigning tasks to administrators where appropriate.
• Coordinate scanning and results processing for International and UK PACES exams.
• Manage the scheduling of all international exams – liaising with Federation Leads and suppliers to set exam calendars for future diets – confirmation of timeslots and capacity.
• Lead on completing SOPs and ensuring they are reviewed regularly and fully up to date.
• Track, monitor and report on exams related income, overseeing monthly reconciliation and support with the annual setting of budgets.
• Prepare various management information reports, for both internal and external meetings, as necessary.
• Lead on processing reasonable adjustment requests for International and UK PACES exams.
• Lead on project work to meet the needs of the business (including development of business systems/ processes) and deliver on initiatives identified in the business planning process.
• Support examination managers in identifying and mitigating risks, as per the risk register.
• Deputise for the Exams Managers as required.
• Other: Some packing and shipping exam materials might be a part of your role.
• Any other duties as may be reasonably expected and which are commensurate with the level of the post, adhere and comply with the provisions of the RCP’s health and safety policy, undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities.

About you

• Experience of coordinating and delivering exams or similar event management.
• Experience of delivering strong customer service.
• Experience of working in a busy team, delivering complex and high-stakes work.
• Experience of building and developing relationships with a range of internal and external stakeholders at all levels.
• Excellent written and verbal communication, tailored for audience and purpose.
• Expertise of general office software and able to quickly become competent with specialist software used by Federation.
• A high degree of accuracy and attention to detail in all work.
• Accurate data entry and good attention to detail.
• Interacts with staff and other professions with respect for difference and diversity.
• Demonstrates flexibility and adapts to agreed changes and new ways of working positively, effectively and completely.
• Able to prioritise and manage your workload according to importance and urgency and remains focused on routine tasks and understands why achievement is important.
• Demonstrates an ability to work to deadlines and to agreed standard operating procedures.

For more information about the role please view the job description downloadable at the bottom of this page.

How to apply 

Please click Apply Now to submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted. 

For an informal discussion about this role, candidates are welcome to contact our recruitment team on:

Closing date: 07 August 2026

Interviewing date: ongoing

Please note, we will be reviewing applications as they are received. Interviews may be arranged, and the role may be filled before the advertised closing date. Early applications are therefore encouraged.

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us. 

Closing date: 7th August 2026

Shortlist date: 8th August 2026

Interview date: TBC

Salary: Starting at £66,920, raising to £77,555
Hours: 37 hours per week (full-time)
Contract: Permanent
Location: Family Action Head Office, London N1 7GR.
Our office space is wheelchair accessible. We typically work two days a week in the office, but offer the flexibility of home-working anywhere within the UK.

FAMILY ACTION AND THE ROLE'S IMPACT:

At Family Action we support people through change, challenge or crisis. It is what we have done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

MAIN RESPONSIBILITIES:

• This is an important senior role in Family Action. As Deputy Director of People, you will lead on all People matters at Family Action, encompassing HR, EDI, volunteers and Learning & Development. You will report to the General Counsel & Director of Systems.
• Your role will be varied, exciting and incredibly worthwhile. At its heart is a commitment to delivering high-quality outcomes, and the opportunity to make a meaningful difference within our organisation, benefiting staff, volunteers and those who use our services. You will be working with managers at all levels to influence, inform and plan work across the entire organisation.
• We are looking for someone who is motivated and who can draw learning from a range of sources and analyse evidence within its wider organisational context. You will bring substantial Human Resources experience and a strong track record of developing and delivering People strategies. You will be skilled at leading through complexity, navigating change, understanding organisational challenges, and developing effective plans that support continuous improvement.

For the main requirements of the role, please see the job description and person specification.

BENEFITS:

• an annual paid leave entitlement of 30 working days plus bank holidays (FTE)
• up to 6% matched-pension contributions
• flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation which strives for excellence in all we do and operates with mutual respect.

TO APPLY:

• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 16 August 2026 at 23.59

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

OUR COMMITMENT TO EQUALITY, DIVERSITY & INCLUSION:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

We’re looking for someone with a passion for supporting student-led opportunities and volunteering, with a drive to empowering others and breaking down barriers to participation.

The Students’ Guild supports a wide range of student-led activities which provide exciting and rewarding opportunities for our members. This role supports the Activities Team to proactively support and empower student-led activities, as well as championing a diverse range of student-led interests that enable development, participation and belonging.

You’ll be one of the key staff contacts supporting over 300 student-led societies. Providing support in volunteer management such as recruitment, induction, training, reward and recognition. Ensuring student group activity runs safely, as well as supporting the strategic development of the groups, ensuring as many students as possible have access to diverse, engaging and positive extra-curricular experiences.

The Role

Role: Student Activities Coordinator
Hours: 35 hours (to be worked flexibly)
Salary: Grade B, £26,852 - £30,443 per annum
Contract: Permanent
Location: Exeter/Hybrid

Who are we?

The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation who are looking forward to shaping a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You’ll have some experience volunteering or working with volunteers.
• You’ll be capable of seeking out new opportunities and inspiring new approaches.
• You’ll know how to motivate, facilitate and guide others to enable their development.

To find out more about working with us and to view the role profile please visit our website.

We offer lots of great benefits including enhanced pay for expectant parents, at least 6-weeks’ holiday, sustainable travel incentives and a confidential employee advice service and assistance programme. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible working. We also provide access to great development, helping you to gain valuable experience in the charity sector and beyond, and ensuring that you have opportunities to grow your career at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

How to Apply

Application Timeline:

Closing Date: 0930 Monday 17th August 20256
Shortlisting: 18th and 19th August 2026
Interviews: 27th/28th August 2026

You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:

1. Please outline why you want to apply for this role, including how your values align with those of the Students’ Guild
2. Please outline your experience of supporting and empowering others to deliver volunteer led events, activities or projects
3. Please describe your approach to collaboratively working with others whilst managing difficult situations

Please note:

• We will contact you to let you know the outcome of your application. This can sometimes take a few days
• You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa
• Applications received after the above closing date will not be considered

For general enquiries or if you'd like an informal chat with the team to find out more about the role, the team and what they’re looking for in our new Student Activities Coordinator please do get in touch, we would love to hear from you.

The Role
This is an exciting opportunity to join the Law Society library team, leading on engagement, promoting our services and delivering learning sessions to engage more of our 200,000 members. You will play a key role in delivering our legal enquiry service and handling varied research requests for cases, legislation, precedents and more.

The Law Society is the membership body for the legal profession and our members are at the heart of what we do. We're committed to providing ongoing support to assist our members throughout their careers and in your role you will be directly working with them to help deliver that.

Please refer to the job description for additional information.

What we're looking for

What's in it for you

Joining our team means becoming part of a supportive environment where your contributions are valued. The successful candidate will join a progressive membership organisation with a reputation for excellence and legal expertise. We're committed to promoting equality, diversity and inclusion, and a culture of trust, clarity and respect.

We offer hybrid working, a generous , a friendly working environment and the opportunity to develop your career within a professional organisation.

A right to work in the UK is required for this role. Please note: if you are an internal applicant, our pay policy will apply.

For an informal conversation about the role before applying, please contact .

Make a lasting difference for young families.

• Are you passionate about supporting young parents to build brighter futures? Do you believe every family deserves the opportunity to thrive?
• At Pure Insight, we're looking for a compassionate, motivated and experienced Family Support Coordinator to join our dedicated team in Stockport.
• You'll work alongside young parents who have experience of care, helping them build confidence, strengthen family relationships and access the support they need to create positive futures for themselves and their children.

About Pure Insight
Pure Insight supports young people aged 16–28 leaving children's homes and foster care. Through mentoring, practical support and community connections, we help care leavers develop independence, confidence and a sense of belonging.
Over the past 10 years we've expanded across Greater Manchester, delivering nationally recognised services in Stockport, Salford, Cheshire East, Warrington and Halton.

About the Role
Young care leaver parents often face significant challenges as they navigate parenthood while transitioning to independent adulthood. As our Family Support Coordinator, you'll provide tailored, person-centred support that empowers families to thrive.

You'll:

• Build trusting, meaningful relationships with young parents.
• Develop and review personalised family support plans.
• Advocate for parents in professional meetings and statutory services.
• Work closely with social care, health and partner agencies.
• Coordinate and support volunteer mentors.
• Deliver parenting groups, activities and peer support opportunities.
• Maintain accurate case records and monitoring data.
• Champion the voice of young parents and their children.

This is a varied and rewarding role where no two days are the same.

About You
We're looking for someone who has:

• At least two years' experience supporting vulnerable parents and children.
• Excellent knowledge of child development and positive parenting.
• Experience working within safeguarding and multi-agency partnerships.
• An understanding of the challenges faced by care-experienced young people.
• Strong communication, organisation and report-writing skills.
• Experience coordinating projects and supporting volunteers or teams.
• A full driving licence and access to a vehicle for work.
• A compassionate, non-judgemental and solution-focused approach.

Experience working directly with care leavers or mentoring young people would be an advantage.

What We Offer
We value our people and offer:

• Salary of £27,500–£29,500 (pro rata)
• 24 days annual leave plus bank holidays (increasing with service)
• An additional day's leave for your birthday
• Flexible working options
• A friendly, supportive and fun team environment
• Extensive learning and professional development opportunities
• Employee Assistance Programme
• Medicash healthcare benefits (following successful probation)
• Business mileage reimbursement

Join Our Team
If you're passionate about empowering young parents, committed to safeguarding children, and want to make a genuine difference every day, we'd love to hear from you.
Apply today and help young families build brighter futures with Pure Insight – please read the attached document for full details of the role.

REF-230017

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

Job description

We are looking for an Advice and Wellbeing Administrator to provide high quality administrative support to the Advice & Wellbeing team. This role will play a key part in the day-to-day operation of the Students' Union UCL Advice Service, including administering enquiry and appointment management processes, supporting the administration of our financial support funds, maintaining electronic case records and supervising student staff.

The role may also provide support to our expanding prevention and intervention programmes such as our Active Bystander Programme, including overseeing the enquiries, scheduling, and workshop administration.

The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 20/80 basis (80% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Key Requirements

Are you able to communicate effectively with students experiencing distress or complex circumstances? Are you able to work independently within agreed procedures, escalating where needed? If so, we'd love to hear from you. 

Our ideal candidate will be experienced in managing high-volume enquiries and administrative processes in a student or customer-facing environment. They will administer shared inboxes and appointment processes, handle personal information sensitively and in accordance with confidentiality and data protection requirements, and support students in a friendly, professional and efficient manner. The successful candidate will prioritise competing demands effectively, contribute to service improvement through accurate record keeping and reporting, and work collaboratively with colleagues and student staff to deliver an outstanding Advice Service and wellbeing projects for UCL students 

For full details on this role, please view the job pack attached below.

Please note - we reserve the right to close this vacancy early if we receive a high volume of applications from suitably qualified candidates. We therefore encourage interested applicants to submit their application as soon as possible.

Nb. for full information on this role please read both attachments: Job Pack and Job Description

Summary

We are seeking a highly motivated and skilled individual to serve as Coordinator, leading the mission of Street Pastors in Kingston. The ideal candidate for this role will be a person of integrity who is able to demonstrate experience and potential in leadership of Christian outreach and mission. They should have experience leading and managing volunteers in a relevant context. They should possess effective organisational and communication skills and demonstrate a passion for building and sustaining partnerships around community outreach.

Context

Kingston Street Pastors is a churches initiative which has been operating since 2006 deploying Christian volunteers in the town centre in the night time to Care, Listen and Help. We enjoy excellent relationships with key stakeholders in Kingston’s night time economy including our local council, police and businesses. Within the wider Street Pastors movement we have made significant contributions over the years to develop policy and practice and have worked closely with neighbouring Street Pastors initiatives and with the Ascension Trust. For governance purposes Kingston Street Pastors operates as an affiliated project of Oxygen, a Kingston based youth work charity.

Our key strategic priorities are to maintain and build on the positive relationships we have with our local council, the police and businesses in the night time economy, taking advantage of opportunities for collaboration, accessing funding and other forms of support. We are perennially focused on the recruitment of new volunteers to serve as Street Pastors and Prayer Pastors to sustain and grow our capacity to deploy teams to the streets.

About the Role

This role has a Genuine Occupational Requirement for the post holder to be a practicing Christian (as outlined by 2010 Equality Act, Section 9)

Our new Coordinator will work closely with the Street Pastors Deputy Coordinator, leading the regular operations of Kingston Street Pastors and the deployment of teams while also overseeing the strategic development of the initiative in response to emerging needs and opportunities. 

Applicants should have people skills and demonstrate an ability to solve problems using a range of creative solutions including working with volunteers or using technology in new ways. The ideal candidate will have an ability to work flexibly and manage their time and resource effectively amidst competing priorities. 

A strong applicant will also be able to demonstrate the following: 

• A good understanding of the work and ethos of Street Pastors and how this resonates with your approach to Christian mission.

• A passion for the role the Church plays in our local community and an ecumenical ethos which is appreciative of a diversity of Christian traditions.

• The ability to partner with key stakeholders in the community to increase the resources, reach and depth of charitable projects. 

• A high level of proficiency in project management with competent administrative and IT skills.

• A good understanding of the night time economy, its users and key stakeholders.

• Experience and skills in charity/ church project leadership with specific reference to the recruitment, development and management of volunteers.

• An understanding of monitoring and reporting on the impact of charitable work.

Relevant experience in fields such as youth work, homelessness support, drug and alcohol services and promotion of community safety are also highly desirable.

This role is subject to an enhanced DBS check and suitable references including at least one reference from a church minister.

IT Service Desk Analyst

Salary: £30,255
Location: Remote with regular travel to Head Office in Downton, Wiltshire (minimum 1 day a week). Applicants should ideally live within approximately one hour’s travel of the office. Additional travel to UK locations within a working day is to be expected where required for the performance of duties. Absence from home overnight may be required on occasion.
Hours: Full Time, 35hrs per week 
Contract: Permanent

This is a varied and rewarding role for someone who enjoys solving problems, supporting people and contributing to practical service improvements in a charity with a clear purpose.

About the Role

As an IT Service Desk Analyst, you will be at the heart of the colleague technology experience, providing responsive 1st and 2nd line support and helping people get the best from the systems, devices and tools they rely on every day. You will take ownership of incidents and service requests from initial logging through to resolution or appropriate escalation, balancing technical troubleshooting with clear communication and excellent customer service.

You will support a broad range of activity including hardware, software, Microsoft 365, user access, asset management, operational projects and service improvement. The role offers the chance to build strong knowledge of our organisation, contribute to better ways of working and play an important part in keeping our people connected, productive and supported.

• Provide high-quality 1st and 2nd line support, responding to colleague incidents and service requests in line with agreed procedures and service expectations.
• Take ownership of tickets from initial logging through to resolution or appropriate escalation, ensuring priorities are managed effectively and stakeholders are kept informed.
• Support joiners, movers and leavers processes, including user accounts, access permissions, hardware, software and accurate operational records.
• Maintain and update IT documentation, knowledge articles, asset records and support information to improve consistency and first-time resolution.
• Contribute to service improvement by identifying trends, recurring issues and opportunities to strengthen workflows, reporting and user guidance.
• Promote secure ways of working by following information security, data protection and approval processes, and escalating potential risks or incidents promptly.

About You

Are you someone who enjoys solving technical problems, supporting colleagues and taking ownership of work through to a clear outcome? Do you communicate confidently with people at different levels of technical understanding, stay calm under pressure and take pride in providing a professional, helpful service?

If you have experience in an IT service desk or technical support environment, good working knowledge of Windows 11 and Microsoft 365, and the ability to prioritise, troubleshoot and escalate appropriately, we would love to hear from you. Experience with service desk tools, Active Directory or Entra ID, hardware troubleshooting, remote support, ITIL-aligned processes or supporting geographically dispersed colleagues would be especially valuable.

About the Team

You will join a friendly, knowledgeable and collaborative IT team that is focused on delivering reliable, practical and people-centred support. We work closely with colleagues across Help for Heroes, helping them use technology confidently so they can focus on supporting the Armed Forces community.

The team values clear communication, shared knowledge, continuous improvement and a supportive approach to problem solving. This is a great opportunity to develop your technical skills, contribute ideas and make a visible difference to the way IT services are delivered across the charity.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: Sunday 16th Aug 2026 (applications may be closed early if we receive a high number of strong applications).

Interview Process: Competency-based interview, which will be held in person, on Tuesday 25th Aug 2026.

We are committed to equity, diversity and inclusion and welcome applications from all backgrounds.

Through Furnace we deliver a wide range of artistic development, supporting and nurturing locally rooted artists and developing vital new work for our stages. We are now recruiting for a Furnace Producer to sit at the heart of this programme.

The Furnace Producer will be responsible for leading the artist development work of Leeds Playhouse. ​

The work you enable to happen will respond to the Leeds Playhouse mission and programme, the priorities of our key partners and the emerging needs of the city, and the artists and creatives who make work here. ​

You will:​

• Lead on artist development programmes including brand new schemes for writers, directors, masterclasses with artists from all disciplines and actors’ programmes.​
• Nurture a community of creatives through regular meet ups, use of resources and sharing information, in particular co-ordinating brews, artist hangs, desk space and newsletters. ​
• In collaboration with the Programming team, programme local work into the Bramall Rock Void.​

We are seeking a creative and collaborative producer, who is rigorous in their planning and delivery, bold in their programming and centres care. You will be a connector, linking artists to Leeds Playhouse and each other, supporting participants on other programmes to find pathways into professional practise and finding opportunities to create connections across the region and nationally.

This is a part-time, permanent contract of 28 hours per week. Some evening and weekend work will be required due to the nature of the role, working pattern is to be established in discussion with your manager. Pay for this role is £25,600 per year based on part-time hours (full-time equivalent of £32,000 per year).

Benefits at Leeds Playhouse include 5 weeks holiday entitlement (plus 1.6 weeks of bank holidays), that increases with length of continuous employment; 2 wellbeing days a year; discounts across our food and drinks, free show tickets and a local gym and swimming discount. Please see our job pack for more benefits we offer.

Before applying for the role, please read our job pack. This includes the full list of responsibilities, person specification and information about Leeds Playhouse.

To apply, please fill in both forms linked on our website listing before the application deadline.

The closing date for applications is 5pm Sunday 16 August 2026.

Interviews are currently to be scheduled for the weeks commencing 24 August or 31 August.

Job Title:

Victim Support Casework Team Lead 

Salary:

Actual salary is £27,200 per year (FTE £34,000). 

Contract/Hours:

Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.

Annual Leave:

FTE annual leave entitlement is 23 days pro rata plus public and bank holidays. 

Location:

NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.

About NUM:

National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change. 

NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers. 

Background and Responsibilities:

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support casework. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day tasks include but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.

• Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.

• Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact. 

• Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).

• Onboard and train new members of the casework team.

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Experience of dealing with internal and external complaints and having difficult conversations.

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable:

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

• Ability in languages other than English is beneficial but not required. 

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!

HOW TO APPLY:

Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line. 

Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting. 

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.