Management jobs
Reports to: Assistant Director of Finance & Operations
Line Manages: Delivery Operations Manager
Salary: £52,692
Location: Central London, Hybrid
Contract: 2-year fixed term
Closing date for applications: 12pm, Tuesday 17th March 2026
Interview dates: Week commencing 30th March 2026
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change - scaling and spreading the practices that make a difference.
One of the most important things we do is ensure that our funding and commissioning processes run smoothly and deliver maximum impact. We manage significant grants and complex commissioning arrangements that support projects designed to make a lasting difference. To do this well, we need robust systems, clear governance and strong relationships with partners. This role is critical to making that happen. As our Senior Grants & Commissioning Manager, you’ll lead on optimising our grant management system Salesforce, oversee risk and compliance and drive improvements in commissioning and procurement across the organisation. You’ll be the go-to person for contracts, grant agreements, policy guidance and Salesforce, ensuring data integrity and enabling confident decision-making. By keeping everything organised and efficient, you will be helping us achieve our strategic goals and deliver on our mission.
Key Responsibilities
Your role would be to ensure our funding and commissioning processes run efficiently, compliantly and strategically. You’ll lead improvements in systems, governance and risk management, act as the organisation’s Salesforce and grant management expert, and provide strong leadership to the team which will enable confident decisions and maximising impact. A detailed list of your key responsibilities on how you’ll do this is given below:
- Grant management and system optimisation:
- Manage the organisation’s grant management system (Salesforce), ensuring functionality, accuracy and integrity of data.
- Configure and update forms, fields and workflows to support new applications and evolving business needs.
- Develop and deliver custom reports and dashboard for internal teams to enable effective monitoring and decision-making.
- Act as the primary liaison for system enhancements, ensuring continuous improvement, and day-to-day troubleshooting.
- Commissioning and procurement:
- Support the Assistant Director of Finance and Operations in delivering improvements to commissioning and procurement processes across the Programmes, Evaluation, Change and Evidence directorates.
- Ensure commissioning activities align with organisational priorities and compliance requirements.
- When required, provide support and additional resource to the Delivery Operations Manager on the execution of agreements for all teams.
- Risk management and compliance:
- Lead on negotiating terms and conditions with grantees, evaluators and researchers, escalating complex issues where necessary.
- Conduct due diligence for funded projects, ensuring compliance with organisational standards and risk mitigation.
- Maintain and control master versions of all templates, including Grant Agreements and Variations, ensuring accuracy and consistency.
- Governance and policy development:
- Develop, maintain and disseminate non-HR policies and guidance documents related to commissioning and procurement.
- Ensure governance frameworks are robust, up-to-date and embedded across the organisation.
- Training and capacity building:
- Design and deliver training sessions to build staff competency in policies, guidance and system procedures.
- Act as the organisational expert on Salesforce and grant management processes, providing ongoing support and advice.
- Leadership and team management:
- Provide direct line management, mentorship and professional development for the Delivery Operations Manager. When required during periods of peak activity, provide support and resource for their responsibilities.
- Ensure effective delegation, clear escalation routes and a culture of high team performance
Please visit our website for the full 'About You' information.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around the 32 London Boroughs are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV, your answers to the two questions below and complete the monitoring form by clicking on "Apply for this" button by 12pm on Tuesday 17th March 2026.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 400 words per answer, the following questions below:
1. Please provide an example of a complex operational process you’ve developed from scratch and implemented independently. What did you do, what impact did it have, and what did you learn?
2. Please describe your experience working with CRM or database systems and provide an example of when you’ve implemented a change to how that system is designed.
You’ll be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
Interviews will take place in the week commencing 30th March 2026, we foresee this being a one stage process.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Starlight
No one enjoys medical procedures, least of all children. From facing everyday vaccinations to the most serious of surgeries and chronic conditions, all children experience varying degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment success and that can have a life-long impact. Starlight’s aim is to transform children’s health through better experiences, by putting play at the heart of every child’s healthcare.
Evidence shows that play in healthcare can reduce anxiety, fear and even pain; it helps children engage and prepare for their treatment and cope better with procedures; it minimises trauma and contributes to a better experience; and supports children to have some sense of agency and control in an environment where these opportunities are limited. Play can also reduce the number of attempts to deliver treatment, the need for sedation and the need for repeat appointments. Prioritising children’s right to play in healthcare results in healthier, happier children who are involved in their own healing and recovery as well as more efficient treatment and care.
We work in over 900 healthcare settings across the UK with an ultimate vision to ensure that no child endures trauma in healthcare.
Our Strategy and the Professional Training & Development Manager role
Over recent years, we have been re-positioning Starlight from a wish-granting charity to a charity that supports children to experience the power of play in healthcare settings to improve their mental health and wellbeing. These changes have made an exponential difference to the immediate impact that we can achieve for children, as well as the opportunity to create real social value in the efficiency of treatment; and to our ability to advocate for long-term systemic change in the way children experience healthcare.
Central to improving children’s experience is having access to experienced and properly equipped play professionals. Through our Champions network and collaborative working across the healthcare sector, we have developed strong networks; shared best practice, offered opportunities for training and connection and raised awareness of the importance of play professionals and a culture of play in healthcare settings. Our Taskforce work with NHS England has also clearly outlined the need for workforce accreditation and development.
While we continue to advocate at a systemic level for the recognition of the play workforce and their need for a strategy for their development, this role is vital in providing more immediate and tangible support to the professionals who make our work possible. 3 The Professional Training & Development Manager will be integral in sharing Starlight’s knowledge of Play by training and developing key roles within health play settings to ensure Play becomes a foundation of every child’s health care journey. They will support wider understanding of the importance of a culture of play in paediatric healthcare.
Main purpose of the role
The main purpose of this role is to develop and maintain effective and mutually supportive relationships with health professionals, creating communities of practice and resourcing knowledge exchange across the sector. Through these relationships, you will deepen our understanding of the training and workforce development needs of play professionals and identify and develop opportunities for training and sharing of best practice, Working closely across the Children’s Services your work will contribute to raising awareness of the importance of a culture of play for children’s mental health and wellbeing and for the health and efficiency of the NHS.
You will report directly to the Head of Professional Training & Development and will line manage a coordinator.
The client requests no contact from agencies or media sales.
You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Office Manager is responsible for the smooth running of our renovated, spacious open plan office, ensuring that it is welcoming, safe and inclusive. The postholder will lead on day-to-day office management, health and safety, and contribute to a high-quality employee experience in the office and working from home.
You should have demonstrable experience in office management and knowledge of, or ability to learn quickly about, property and office facilities management. You will be confident in managing Health and Safety in the workplace and maintaining supplier relationships. A person-centre approach and strong communication and interpersonal skills, along with the ability to prioritise effectively, are also key. The role involves managing a small portfolio of non-office properties, so an understanding of landlord responsibilities would be an advantage.
The role is part-time, 28 hours over 4 days per week. We would also be open to this being worked over 5 shorter days. The role is majority office based due to the responsibilities of the role, with a minimum 3 days per week in the office, with the option of some home working. The postholder will be responsible for ensuring in-person coverage across the working week in conjunction with a part-time Facilities and Office Assistant.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, there are many inclusive features to our office, and there is no dress code.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working and some hybrid working is available in this role. If you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be required for the successful candidate.
Closing Date: Sunday 1 March, 23:59
Interview Dates: week commencing 9 March (first interview on Teams, second interview in person
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Programme Manager
Reports to: Programme and Impact Lead
Salary: £44,200
Contract: 12-month fixed term (Full-Time), dependent on co-funding being secured.
Location: Central London or Hybrid*(see below)
Closing date for applications: 12pm Friday 13th March 2026
Interview dates: Week commencing 23rd March 2026
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Every child should grow up safe from harm. Yet far too many are drawn into violence or live with the fear of it. This robs them of opportunity and damages whole communities. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.
Key Responsibilities
Deciding which projects, we should fund and evaluate is key, as is making sure we deliver our funding and evaluations to the highest standards. Our Programme Managers are responsible for identifying, assessing, funding and supporting programmes designed to prevent youth violence.
Programme Managers at YEF come from all walks of life. We look for individuals who may have experience in the youth sector, children’s social care, policing, criminal justice, education or how to involve local residents in making decisions about their own neighbourhoods.
As a Programme Manager at YEF, you will work very closely with our evaluation team to make sure we learn from what’s being implemented and that the organisations we fund are prepared and excited to work with us to find what works.
To achieve this, you will:
-
Make sure we choose the best organisations to work with by assessing funding applications, critically appraising delivery plans and budgets and getting to know potential grantees. These assessments will help you form recommendations to our senior leadership team about which opportunities to pursue.
-
Work closely with grantees, external evaluators and our own evaluation team to ensure that the activity we are funding will be evaluable to the highest standards. This requires you to support and advise grantees on how to work in the context of an evaluation – usually, a randomised controlled trial (you don’t have to have experience working on a randomised controlled trial in the past, but it helps!).
-
Build strong relationships with our grantees and provide them with ongoing management and support through the life of their funding. You will also be responsible for monitoring the performance of grantees and ensuring targets are met and any project risks are effectively mitigated.
-
Think carefully about how we find the best projects to fund and evaluate, ensuring we can best find what works to keep children safe. To do this you might need to work with colleagues to spot where there has previously been a lack of evidence about what works (we will help you with this!). You would project manage these projects so they are excellently delivered – on time, within budget, and to a high standard. You will help to determine what our commissioning and management processes aim to achieve and design grant application and management processes to achieve it.
-
You’ll manage our engagement with potential grantees to make sure we are attracting a diverse and promising portfolio of organisations to apply.
-
Report to our team and external stakeholders regularly on how well the projects we are funding are going, spotting where grantees need support and coming up with how we can best provide that support.
-
Represent the Youth Endowment Fund at external events, including reporting and presenting to our Grants and Evaluation Committee, who approve all our funding decisions.
About You
You are this sort of person:
-
You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference.
-
You want to work in a job that makes young people safer. This issue matters to you. You don’t need extensive experience in grant making, you just have to be committed to learning it. You should be keen to learn about the sectors we work with, the challenges facing young people and what organisations face when implementing programmes.
-
You have experience in one or more of the following areas: policing, education, criminal justice, social care or the youth sector.
-
You have a strong understanding of challenges that organisations face in delivering projects. You must also be a really good project manager, great at managing and developing people and external stakeholders, energised by tackling complex problems and really care about the YEF’s mission to build evidence of what works.
-
You have incredible judgement. You are able to reach sound and considered judgements about the viability and suitability of applicants based upon our given criteria, often using detailed written and financial information, and are able to deliver constructive feedback to organisations. You can also identify when things aren’t going to plan and be proactive with sharing observations and recommendations.
-
You are an optimiser. You look for solutions and think creatively to overcome challenges. You are curious, hungry to learn and always looking for ways to improve processes and increase efficiency and impact.
-
You love well-designed systems. You are committed to designing and maintaining the best systems to make sure we manage our commissioning processes well. You know this is critical to effectively managing multiple, large-scale funding programmes and competing priorities.
-
You are an excellent communicator. You have the ability to convey information clearly and effectively—both in writing and verbally. You understand the importance of strong communication in fast-paced decision-making and thrive in a busy, collaborative team environment.
-
You win people over. People tend to warm to you and respect you. You have built good relationships with people at every level inside and outside the organisation and have managed large networks of stakeholders with different interests and priorities. You are excellent at customer service and can professionally handle issues that come up within your grant portfolio.
-
You work very well in a team. You are not motivated by being the individual winner. You want the team as a whole to succeed. You don’t care who gets the credit as long as things get done.
-
You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values.
While it’s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.
We’re also keen to hear from applicants with a strong understanding of evaluation methodologies—particularly Randomised Control Trials (RCTs)—and experience either directly supporting or overseeing programme delivery within an evaluation context.
It’s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
This position will require a DBS check to be performed, but a record is not a block to performing this role.
Funding and Start Date
This role is subject to funding. We are currently in the process of securing the necessary funding for this work, which is expected to commence in April 2026. The successful candidate will need to be available to start within four weeks of receiving an offer.
Hybrid Working Details
The office is based in Central London, but you don’t have to be. Those living in London and within the 32 London Boroughs are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV and a cover letter answering the specific questions below, along with the completed monitoring form, by clicking the "Apply for this" button by 12pm Friday 13th March 2026.
If you have specific expertise in any of our sectors, we want to hear about it in your examples, when answering the following questions as part of your cover letter to be considered.
Application Questions
-
Tell us about your experience and understanding of the challenges organisations face in delivering projects and any experience you’ve had of this in the context of evaluations? (max 400 words).
-
The Programme Manager role involves overseeing several projects at once and juggling many different tasks simultaneously. Tell us about when you’ve had several competing priorities and how you managed those? (max 400 words)
-
Tell us about your experience of managing multiple partners and resolving conflicting positions? (max 400 words)
Interview Process
This is likely to be a one stage process, with interviews taking place on the week commencing 23rd March 2026
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
-
£1,000 professional development budget annually
-
28 days holiday plus Bank Holidays
-
Employee Assistance Programme – 24hr phone line for free confidential support
-
Volunteering days - 4 half days per year
-
Death in service - 4 times annual salary
-
Flexible hours. Core office hours 10am – 4pm
-
Financial support including travel and hardship loans
-
Employer contributed pension of 5%.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Purpose
This role will report to the Executive Director, Finance and Operations, and will be responsible for providing executive assistance to three Executive Team members; the Executive Director, Finance and Operations (EDF&O), the Director of Communications and External Affairs (DCEA) and the Director, London (DL). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that all Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Executive Director/Directors, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.
Main Responsibilities
Working as the Executive Assistant & Project Manager to three Executive Team members for Citizens UK, reporting to Executive Director, Finance and Operations, your main responsibilities will include:
Contribute towards CUK’s mission and strategic objectives through Executive Support function
· Manage Executive Director/Directors diaries including booking meetings, scheduling attendees and organising venues, in person and online.
· Manage Executive Director/Directors correspondence including prioritising and responding to emails.
· Schedule Appraisal and Supervision meetings and visits: ensuring Executive Director/Directors time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.
· Process expenses for Executive Director/Directors as well as processing of invoice payments.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
· Provide management and administrative support to assist Executive Director/Directors in their workload.
- Lead coordination of monthly financial budget calls, including scheduling and managing diaries for approximately 17 chapter meetings each month, alongside quarterly budget review sessions.
- Provide live meeting support for all budget calls, including screen sharing, documenting key points, managing attendance, and ensuring smooth delivery of all administrative aspects.
- Serve as Secretariat for the monthly Operations and Organisational Development (OOD) Team Meetings, including drafting agendas, circulating papers, taking accurate and timely minutes, and producing post-meeting action logs.
- Maintain and manage the OOD SharePoint site, ensuring documents, actions and meeting materials are updated, accessible, and appropriately organised.
- Act as the primary administrative point of contact for the OOD team, responding to queries, managing workflows, and ensuring effective communication across the team.
- Work closely with the Director of Organisational Development, providing proactive support in planning, preparing and running the OOD meetings they chair.
- Oversee action tracking and follow-up for all meetings, ensuring progress is monitored, deadlines are met, and information is escalated where appropriate.
- Support wider departments of each of Executive Director/Directors, as well as wider organisational and project administration, as required, to ensure smooth operational functioning during the maternity leave period.
Build and manage projects and achieve work targets effectively
· Co-ordinate projects and ensure follow-up with team members where required.
· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by Executive Director/Directors: e.g. through reporting mechanisms and supervisions and appraisals.
· Maintain an action log Executive Director/Directors including following up with those responsible to ensure actions are taken. Manage their workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.
Learning, expertise and inclusion
· Undertake appropriate personal and professional development.
· Provide others with relevant and helpful advice and technical support.
· Proactive in maintaining own wellbeing at work.
Develop and manage internal and external relationships
· Build and maintain good working relationships with staff and stakeholders.
· Schedule meetings as required, setting agendas and circulating any papers.
· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.
· Take minutes at meetings as requested at other meetings where necessary e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.
· Manage and coordinate work within team and colleagues across CUK.
· Effectively liaise with external stakeholders, suppliers etc.
Communications
· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.
· Attend/dial in and take minutes of meetings.
· Provide team and stakeholders with regular, timely communications.
· Attend meetings and represent CUK effectively to audiences in meetings and at events.
Knowledge Management
· Ensure data is handled and managed in a GDPR compliant manner.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
Managing income and resources
· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.
· Create and manage admin systems to track income resources effectively.
Contribute towards the CUK mission & strategic objectives Demonstrates enthusiasm and commitment to the function and the core mission of CUK. Reliably implements and participates in the development of policies, procedures, and values in the delivery of work across the team.
Build and manage
projects and achieve
work targets
effectively Identifies opportunities, initiates and manages projects; incl. planning and organising work effectively. Delivers on functional KPIs and targets. Delivers to time and budget.
Learning, expertise
and Inclusion Keeps up-to-date with functional good practice, incl. within third sector. Tains and coaches others giving relevant advice and technical support., incl. ensuring team have access to training and development opportunities. Displays self-awareness of DEI issues and good practice. Considers the impact on direct reports. Acts as a role model for DEI awareness and implementation. Is alert to and manages the impact of DEI issues for direct reports and stakeholders.
Develop and manage
external
relationships Proactively develops and nurtures new and existing relationships that further CUK goals; manages a diverse range of relationships. Seeks feedback and acts to ensure that stakeholders are having a good experience of working effectively with CUK.
Develop and manage
internal
relationships Manages and coordinates their work within team and with colleagues across CUK. Effectively line managers and develops staff. Encourages a culture of transparency and sharing across CUK.
Communications Provides stakeholders with regular comms; ensuring their needs are met with timely, appealing, communication materials. Represents CUK effectively to audiences in meetings and at events.
Knowledge
Management Responsibility for ensuring team members record and store data accurately and GDPR compliantly.
Generate income
and resources Contributes to plans and proposals to grow sources of income/ manage resources. Negotiates with suppliers/ third parties to reduce cost base. Participates in the development of funding proposals.
Safeguarding, Health Proactively undertakes risk assessment and responsibility for team wellbeing.
& Safety & Wellbeing Proactive in maintaining own wellbeing and supporting direct reports in managing their own wellbeing at work.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
QUALIFICATIONS
· Degree or Diploma in Business Administration or associated subject (D)
EXPERIENCE
· Provision of administrative and diary assistance to Executive level (E)
· Experience of handling a wide range of correspondence (E)
· Project management skills to track and monitor progress across teams (E) (D)
· Taking and writing minutes, developing reports and presentations (E) (D)
KEY SKILLS AND KNOWLEDGE
· Able to build relationships with a range of people and communicate clearly (E)
· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)
· Diplomatic approach and discretion in handling sensitive and confidential information. (E)
· Previously developed time management and prioritisation skills. (E)
PERSONAL QUALITIES & VALUES
· Ability to take initiative and work independently (E)
· Self-motivated and adaptable (E)
· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Young Carers Service Manager role
An opportunity is available to help make life better for carers
Hours - 30 hours per week (including occasional evenings/weekends)
Salary: £36,000 FTE per annum (£28,800 actual)
This is an opportunity to lead a passionate, skilled team and shape services that genuinely change lives by supporting the Young Carers in our region.
Are you self-motivated, organised, empathetic, able to work collaboratively and autonomously, passionate about supporting young people, able to influence strategic development and able to think on your feet then you might want to consider joining a small team of like-minded people.
Our charity, Carers Support, works across Bristol and South Gloucestershire to support unpaid family carers who are supporting their loved ones at home.
We currently have a vacancy in our Young Carers Service Team to support the Chief Executive and Senior Management Team and lead the Young Carers Service. This is a senior role that requires managerial experience, an understanding of the youth sector, safeguarding, and the ability to work with different employed teams and volunteers.
Main duties will include:
To:
· Be a member of the Senior Management team and actively participate in the overall strategic management and development of the organisation.
· Ensure that the strategic development of the young carer service is co-ordinated and services are delivered in line with funded contract and grant requirements, CSC's development plan and local and national strategies and priorities.
· Be responsible for the support, supervision, management and development of the Operational manager, Schools Development Officer and Engagement worker
· Be the Children and Young People’s Safeguarding lead, working in conjunction with the Adults Safeguarding lead and deputies.
· Ensure young carers voice leads service development internally and externally improving the identification and support for young carers across Bristol and South Gloucestershire.
· Ensure sustainability developing service plans and working with Fundraising manager to raise the funds to sustain services that meet young carers needs.
There’s lots more we could tell you, but why not apply and come and see for yourself.
Closing date for applications is 22nd March 2026 @ 12 noon with interviews on 8th April 2026.
Please visit our website for all the information you need and details of how to apply. All completed applications should be returned to our recruitment team.
If you would like to know more about this role, please email Joss Tagg, Young Carers Manager for further information.
We are an Equal Opportunities Employer, and our workplace is free of barriers and fully accessible for people with disabilities. We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.
Registered Charity No: 1063226
The client requests no contact from agencies or media sales.
Quakers in Britain are looking for a capable Project Manager to support the implementation of a new CRM system.
As the CRM Project Manager, you’ll help us to deliver a new system which will strengthen and support our contacts and fundraising functions and prepare the ground for more efficient event and volunteer processes.
Contract: Fixed term until the end of April 2027.
Hours: Full-time, 35 hours per week (part-time considered), hours can be worked flexibly.
Location: Based at our offices in Leeds (LS2) or London (NW1), or at home if you do not live within reasonable commuting distance. Office-based staff can work at home some of the time by agreement.
Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.
For further information and to apply, please visit our website.
Closing date: 9am on Monday 2 March 2026.
Interviews (online or in-person): Tuesday 10 March 2026.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.
We are committed to safeguarding children, young people and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Grade: 2
Hours: Full time, 37.5 hours per week (flexible working considered)
Position type: Permanent
Responsible to: Head of Global Communications & PR
Direct reports: Communications & PR Officer
Location: Truro, Cornwall (Hybrid) or Remote (UK based) with some travel to Truro
ROLE PURPOSE:
This role works to raise awareness of the issues faced by people around the world who have lost their homes to disaster. It generates positive media coverage for ShelterBox, positioning us as experts in emergency shelter, as well as supporting fundraising with media engagement and PR activities. The role also works to ensure colleagues across the organisation can talk about our work accurately and consistently by producing key messaging about our international programmes.
WHO ARE WE LOOKING FOR?
ShelterBox is seeking an experienced, motivated and proactive communications professional with excellent attention to detail and line-management experience.
You will be skilled in writing a variety of materials - including press releases, statements, and Q&As, and in simplifying complex information. You will also understand the nuance of language, ensuring messaging reflects dignity, avoids harmful narratives and upholds humanitarian neutrality in sensitive contexts.
You will enjoy finding strong stories and ensuring they are told ethically. You will be experienced in creating news, working with the media and contributing to multiple projects at pace.
We are looking for someone with experience in crisis communications who can help protect and enhance our reputation by identifying potential issues early. You will also have experience delivering media interview training, building confidence in spokespeople, and supporting them through briefings and interviews.
You will have experience of line management. You will have experience of working with a direct report to develop their abilities and support them to be motivated and produce great work.
This is a great opportunity to be part of a dynamic fundraising and communications department, working together to achieve our mission of no one without shelter after disaster.
The role requires someone who can pivot priorities quickly when needed. When major disasters happen, our teams need to be able to flex very quickly to that focus.
MAIN ROLE AND RESPONSIBILITIES
This role works as part of a small and dynamic Communications & Digital team and has direct line management of our Comms & PR Officer. You will focus on gaining media coverage for our international programmes, understanding the issues and opportunities of our work and securing impactful media interviews. You will support our fundraising campaigns and events with media engagement.
You will work closely with the Head of Global Communications & Digital and colleagues across the Fundraising & Communications department to develop and deliver communications and media engagement activities supporting campaigns and driving awareness.
The role line-manages a Communications & PR Officer. You will work with them to extend the output and reach of our comms and media work and support them to feel motivated and produce high-quality work.
This role also supports wider departments by producing centralised messaging to ensure colleagues talk about our work consistently and are aligned with our brand.
You'll work with the wider communications and fundraising teams on integrated campaigns, ensuring key messaging is aligned and PR angles and risks are considered.
There may be occasional opportunities to travel to countries where ShelterBox works for media purposes. This travel is not mandatory. There will be regular travel to the Truro head office to support media interviews, deliver training, and participate in organisational collaboration days.
Flexibility with working hours sometimes required, especially during sudden-onset emergencies (TOIL available for additional hours).
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
PR & Comms Lead
- Manage a variety of communications and PR activities to raise awareness of the needs of people who have lost their homes to disaster.
- Produce a range of high-quality written materials for different audiences.
- Develop strong working relationships with people across the organisation, including in our international programmes and fundraising teams.
- Take a proactive approach to media engagement and communications as our PR and communications subject-matter expert.
- Line manage the Comms & PR Officer, supporting them to prioritise their workload, ensuring they have clear goals, and are performing well.
Media Engagement
- Maximise media opportunities for ShelterBox across national and regional, print, digital, and broadcast media.
- Maintain a strong understanding of the media landscape and keep across relevant stories and trends.
- Work with colleagues to identify strong stories and create news angles.
- Prepare and use a variety of effective PR tools, including press releases, quotes, features, blogs and photo opportunities.
- Sell-in stories, respond to media enquiries, and secure interviews.
- Deliver interview training for colleagues.
- Prepare messaging and briefings for spokespeople for interviews and events.
- Ensure plans are ready to roll-out when major disasters happen - including comms plans, media lists, trained spokespeople, quotes and other resources.
- Identify, develop and maintain great relationships with external stakeholders, including journalists, PR agencies, and freelancers.
Communications
- Produce high-quality written materials, including messaging, Q&As, and reports, ensuring consistency with brand and tone of voice.
- Work collaboratively with colleagues across social media, website, celebrity, brand, content, and fundraising) to deliver integrated campaigns.
- Support reputation management, lead crisis communications activities, and play an active role in the Crisis Management Team.
- Offer creative ideas and planning for communications campaigns.
- Coordinate and, when required, manage external agencies and consultants.
- Evaluate PR and communications activity to measure success and improve future performance.
- Manage subscriptions and licences for communications tools, including media monitoring platforms, and liaise with procurement on tender processes when required.
Other Responsibilities
- Work as a member of our EDI team, ensuring EDI principles are included within our comms and media work.
- Undertake any other duties that are commensurate with the post.
- Carry out the duties of post in accordance with the ShelterBox's policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Work flexibility, prioritise workload and work effectively as part of a team.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible.
Join Our Team!
We have a new vacancy (18 month fixed term contract) for a full-time Service Development Project Manager to lead the scoping, design, and development of new areas within Crohn’s & Colitis UK’s services portfolio. This role will ensure that emerging services respond to identified needs, reflect best practice, and align with the charity’s strategic objectives to support everyone affected by Crohn’s and Colitis.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our ambitious plans will help to make a real difference.
Role Overview
You will lead on the scoping and exploration of new service areas, specifically children and young people, emotional wellbeing, diet, and fatigue. In doing so, you’ll gather and analyse insight from research, stakeholders, and lived experience to inform service design and ensure developments are evidence based and aligned with our strategy. You’ll work closely with teams across the organisation, including policy and research, to ensure feedback is used to inform planning and supports delivery in their areas. Furthermore, you’ll be using your management skills to support and provide effective day to day leadership and coordination within the Services & Support team.
About You
We are looking for someone with strong project management skills, who has experience of stakeholder engagement and an analytical skill set. You’ll have demonstrable experience of scoping, designing, and developing new services, programmes, or projects at a strategic level and experience of leading support services in a health charity
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. There is a requirement for you to attend a minimum of 12 in person days a year, including two Directorate meetings and the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Siobahn Kewley (Head of Services & Support). Please see our Recruitment Pack for her contact details.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role. You’ll need to refer to the Recruitment Pack attached for further information on how to apply.
Closing date: Monday 9 March 2026 at 9:00am
Interviews will be taking place on Friday 20 March 2026 and will be held remotely.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a Group Media Manager
Summary
This role has a crucial part to play in Nesta’s success, using the media as a key channel in building Nesta’s influence, profile and impact. Working as part of an expert communications team, you will plan and deliver media activity targeting policymakers and the wider policy and government communities, as well as specific practitioner groups or segments of the public.
Your focus will be largely but not exclusively on our three missions; health, decarbonising heat, and early years. You will also work widely and flexibly on a range of broader topics, collaborating with experts across all of Nesta, as well as working with researchers and behavioural scientists at BIT.
You will take a flexible approach to media audiences, focusing on traditional and legacy media as key sources of influence but also leaning heavily into ‘newer’ outlets and platforms, ranging from policy podcasts to media startups and key Substack influencers, as essential routes to the audiences we need to reach and engage.
This is a hands-on role that combines the tactical delivery of media activity with the strategic planning that is required to build Nesta’s media profile, protect our reputation and position us as an organisation that is a world leader in driving innovation for social good.
What you’ll be doing:
Lead on the development and delivery of UK media plans that support the strategic objectives of Nesta and BIT
- Work collaboratively to shape stories that involve a cross-functional range of colleagues from disciplines including data science, design, behaviour science and policy and research
- Actively seek out proactive opportunities to build our profile among journalists in our three mission areas (health, decarbonising homes, early years), as well as more generally
- Work with colleagues at BIT to grow and build the reputation of the organisation as a world-class research and innovation consultancy that uses a deep understanding of human behaviour to improve people's lives.
- Accelerate our journey from a primarily legacy media-focused media team to a hybrid model where ‘newer media’ is just as important, building relationships with these outlets, writers and broadcasters and securing high-impact coverage
- Monitor relevant breaking news stories and political and policy developments, identifying and quickly capitalising on relevant opportunities for Nesta’s missions and brand
- Protect Nesta’s reputation, develop and implement crisis management media strategies and rebuttal as required
- Identify, develop and maintain relationships with key media and internal and external stakeholders, including taking the lead on managing and coordinating internal and external relationships to progress media stories, statements and positions, with often competing priorities and time pressure
- Develop and maintain Nesta’s cohort of case studies across its consumer-facing projects and services, building relationships with these contacts as advocates of Nesta’s mission goals
- Ensure the smooth day-to-day running of the Nesta press office through developing shared resources and reporting key success metrics
- Support colleagues in the Nesta communications team by guiding and supporting their media outreach, and by acting as a source of expert advice on media for the rest of the organisation
- Covering media enquiries out of hours as and when required
- Deputising for the senior media manager as and when required
What we’re looking for:
- Professional media relations experience (essential): You will have proven experience of working in a busy press office (ideally a policy-focused media team), with at least 80% of your time spent on media. A creative thinker and experienced writer and editor, you will have experience working on a variety of stories and you think cross-channel. You have a solid understanding of how the media environment works, how it's changing and what that demands from organisations like Nesta and BIT.
- Knowledge and understanding of the UK policy context (essential): You will have worked at the interface of communications and policy, possibly in government, a thinktank, NGO or in the private sector. You will appreciate the pace, nuance and strategic thinking required to operate in a media team that is deeply connected across government, industry and practitioner groups
- Excellent writing skills (essential): You will be a superb writer, capable of adapting your style across different channels to reach audiences in the most effective way. The ability to work quickly and flexibly in the role is important. You will be as comfortable advising on a longer-term strategic project as you will be turning around flawless copy on a breaking news story.
- Project delivery skills (essential): You will have proven experience in delivering high-impact communications campaigns from conception to delivery and evaluation. You can proactively plan and deliver work, identify and act on risks and find solutions.
- Strong interpersonal and networking skills (essential): You will have experience in applying these effectively to collaborate well with colleagues, build stakeholder relationships and develop partnerships. You bring with you a bank of trusted contacts and you are always looking to expand your range of trusted contacts across media.
As with all members of Nesta Group's communications team, the post holder will be at their best working in a collaborative, fast-paced environment with multiple projects and priorities. They will have a positive, can-do attitude and a flexible approach, able to adapt to changing circumstances with good humour and an appetite for taking on new tasks and challenges. They will also have strong communication skills, the ability to write and edit content for different audiences and a proven ability in (or enthusiasm to learn) web publishing and the creation of simple communications products like social cards or videos.
What we offer
Salary: £49,200 - £65,800 plus an array of benefits including private medical insurance, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more. Offers are usually made at the bottom of the band.
Location: Hybrid, with two days per week in the London office. We ask that our team attend the office on Tuesday and one other day of their choice.
Term: Full-time, permanent
Hours: 37.5 hours per week. Occasional out-of-hours work (evenings, weekends, and public holidays) will be required to fulfil the role.
Flexibility: This is a full-time role, but we offer a range of flexible working arrangements and encourage our people to take advantage of them. Many do.
Reports to: Senior Media Manager
Making an application
To apply for this role, please submit your CV and cover letter before 8:00am on the 9th of March 2026.
Interviews will take place w/c 23rd of March 2026.
About Nesta
We are Nesta, a research and innovation foundation, using a powerhouse of applied methods to design, test and scale solutions for the biggest challenges of our time. Driven by a vision to improve the lives of millions of people, our focus up to 2030 is on three missions: breaking the link between family background and life chances, halving obesity and cutting household carbon emissions.
We work with partners across the public, private and third sectors to develop high-potential solutions and test them as they evolve, drawing on deep expertise in qualitative and quantitative research, data science, behavioural science and design. Once confident in the effectiveness of a solution, we are relentless in the pursuit of scale. We create and make the case for ambitious national policy proposals, develop consumer-facing products and services, spin out and support commercial ventures and harness the power of the arts to shape national narratives.
We extend our impact through two specialised units that help others to solve complex problems and achieve their missions. BIT applies a deep understanding of human behaviour to help clients achieve their goals. Challenge Works designs and runs challenge prizes to spark innovation in science, technology and society.
Together, we are building a powerful ecosystem for innovation that delivers proven solutions to create lasting, positive change.
At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results.
We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Ormside Mill Residential Centre Manager
Grade 7 Point 26 – 30, £34,795- £38,059. (Full Time 35 hours, Permanent)
Introduction
Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide. Ormside Mill Residential Centre (ORC) is a unique and charming residential environment where children and young people can experience outdoor learning, personal development, and safe adventure. We aspire for ORC to be a centre of excellence in residential youth work.
Purpose of Role:
The Centre Manager is responsible for the effective leadership and management of Ormside Mill Residential Centre (ORC), including all Health and Safety, estate management, operations and bookings. The postholder will ensure high-quality, inclusive, and safe delivery of youth work activities, aligned with our organisational values and mission.
GMYF is committed to safeguarding and promoting the welfare of young people.
The successful candidate will be required to undertake an enhanced DBS check. We welcome applications from all sections of the community and are committed to equality of opportunity. We will make reasonable adjustments for candidates with disabilities. All personal data will be processed in accordance with GDPR.
Key Responsibilities:
Leadership and Management
- To support the CEO in the delivery of our mission, in line with our values and ambition.
- Oversee daily operations of Ormside Mill Residential Centre, ensuring high service standards and smooth handover/takeover procedures.
- Line manage staff associated with the centre, such as the grounds keeper, housekeeper and finance assistant.
- Manage and administer all bookings and reservations for the Ormside Mill Residential Centre, maintaining an organised and efficient system.
- Provide onsite ‘take over’ and ‘hand over’ arrangements for groups, including providing oversight of activities with freelance instructors etc.
Safety, Quality and Compliance
- To ensure they have up to date Safeguarding knowledge and to promote GMYF safeguarding culture.
- Responsible for safe, inclusive practice in all areas of ORC work, through supportive line management of key staff, user and contractor briefings and operations. Be responsible for compliance with health and safety regulations including Fire Safety, Legionella, Contractor Management, vehicle maintenance etc.
- Manage and complete documentation for inspections or quality marks such as AHOEC, Evolve, AALA Licence etc. ensuing readiness for audit and compliance, including supporting the Chief Instructor with kit management and storage.
- To be responsible for a detailed estates plan that sets out key compliance requirements and their successful management within a 12-month period and beyond.
Administration and Organisation
- Represent the organisation in external networks and partnerships related to residential and youth work, including building positive relationship with local residents.
- Collaborate with delivery teams to populate the forecast events and resource demand.
- To identify, submit and secure external funding to support our endeavours, via grants or individual benefactors.
- To promote environmental sustainability, appropriate waste management and care for the environment.
- To be responsible for the production of regular and accurate reports such as the Annual Report, User Satisfaction reports, etc.
- Responsible for the vetting, compliance and expectations for freelances staff, in line with GMYF values.
Person Specification
ESSENTIAL
Qualifications & Technical Competence
- Current First Aid qualification or commitment to obtain within 3 months
- Relevant qualification in youth work, education, or a related field, with a focus on residential and youth centre management.
- Experience of working within AALA or similar regulatory frameworks.
- L3 Safeguarding qualification working with young people or commitment to obtain within 1 month
Experience
- Proven experience in developing and ensuring the quality of programmes and activities within residential centres.
- Excellent communication, IT, and interpersonal skills to effectively coordinate with staff, volunteers, and external partners.
- Proven ability to work independently and lead an effective team.
- Experience of risk management and developing safe systems of work in residential and youth settings.
- Experience of working with young people from diverse backgrounds, including those facing disadvantage or additional barriers.
- Experience using data systems to manage bookings, track maintenance, and monitor programme outcomes.
- Experience using data systems to manage bookings, track maintenance, and monitor programme outcomes.
- Experience to manage the centre budget, reporting on time and accurately on all financial matters.
Skills and Attributes
- Strong leadership, organisational, and communication skills.
- Ability to plan and deliver inclusive, engaging, and developmentally appropriate programmes.
- Confidence in decision-making, particularly in dynamic outdoor environments.
- Ability to work collaboratively within a youth work and multi-disciplinary team.
- Commitment to equality, diversity, safeguarding, and youth-centred practice.
DESIRABLE
- Hold a NEBOSH Certificate in Occupational Health and Safety or equivalent, demonstrating a solid foundation in health and safety principles and practices.
- Completion of IOSH Managing Safely course or similar, equipping you with the essential skills to manage health and safety effectively within a residential centre and youth club environment.
Other Requirements
GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.
This is a UK-based post and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering email.
Please let us know if you need us to make any reasonable adjustments during the application or recruitment process and we’ll be happy to support you.
- Closing date for applications: 13th March 2026
- Interview date: 18th March 2026
- Start date: As soon as possible
The client requests no contact from agencies or media sales.
Benefits
- Flexible working arrangements
- 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
- Strong commitment to professional development with a dedicated training budget
- Annual performance and pay progression reviews
- Up to 5% pension contribution
- Cycle to work scheme
- Employee Assistance Programme offering access to free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
- Scope to take real ownership in a fast-growing charity
Personal development programme:
- You will have a line manager dedicated to growing your strengths and supporting your professional skills development
- You can work with your manager to set your own objectives within the scope of the job description
- You will have a dedicated buddy within the team
- You will take part in external and internal training to help grow your knowledge and skills
Please note that care-experienced applicants who meet the essential criteria will be guaranteed an interview. We are actively trying to increase the diversity of our team and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion.
We’re on the hunt for a Programme Manager to join us at this exciting stage of Settle’s development. Over the next few years, we hope to grow the number of young people we are working with and develop new services to support young people with a range of support needs.
The Programme Manager will report to our COO. You’ll be managing a team of Settle Coaches working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll use your skills to ensure that the Settle Programme is the best it can be, coach our frontline teams and ensure high quality delivery is maintained for the young people we work with.
You will work with our COO and wider Programme Management team to deliver and develop our safeguarding practice and ensure that the frontline perspective and young people’s experiences are embedded across the organisation. You’ll manage existing referral partnerships and help develop new partnerships as and when needed, as well as share best practice with the partners you manage. You will also have the opportunity to be involved in strategic projects across the organisation.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
We have an exciting opportunity for a home-based IG Manager to join a passionate international grant making disability charity. The role offers a rare opportunity to use your individual giving skills to really shift the power, and ensure positive narratives and ethical fundraising communications.
The Charity
International grant making disability charity (c£2m income) that is a very flexible employer, offer home working, four day week, Monday to Thursday 30 hours per week.
The Role
Supported by the Director of External Engagement who has established a foundation of fundraising success, and communicating a power-shifting approach which donors are engaged with, for you to build upon.
You will line manage the Supporter Care Coordinator who is the first point of contact for donors, and manages the database and insights.
You will work closely alongside colleagues from the team based in the UK, Africa and Asia.
The charity are looking to grow the donor acquisition within this audience by trialling different approaches.
You will be responsible for optimising the stewardship of existing donors and working with the Supporter Care Coordinator.
Part of this role will also involve relationship management of some mid- high-value givers, promoting legacy giving and community fundraising, and provide accurate and insightful reports on income and the donor base.
In this exciting role you will have the opportunity to innovate, test and learn and influence the sector in doing things differently with individual giving!
The Candidate
This is a rare opportunity for someone who wants to combine their skills and experience in IG and public fundraising with a decolonial approach to fundraising. If you believe in ethical storytelling, challenging traditional narratives and innovating to cultivate and build a donor base who share our values, this could be the role for you.
You will ideally:
Have substantial experience in donor acquisition, donor communications and stewardship through public fundraising in the UK and delivering multi-channel fundraising appeals.
Thrive in building relationships with donors, activists, and colleagues.
Have experience running successful multi-channel public fundraising campaigns with a UK audience.
Are an expert in digital - marketing, communications and fundraising techniques.
Think strategically and know how to translate your ideas into action!
IMPORTANT NOTE
Please note this charity is interviewing on a rolling basis so please get in touch ASAP to find out more. Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
About Action for ME
Action for ME is the only charity in the UK providing support, including healthcare, to people of all ages affected by ME. The charity was founded by Sue Finlay in 1987 and since then has been taking holistic approach so we can make an impact on multiple fronts - from amplifying the voices of people affected by ME in Government and leading on breakthrough research, to providing "lifeline" support and unique healthcare services on a daily basis.
Myalgic Encephalomyelitis (ME), sometimes referred to and diagnosed as Chronic Fatigue Syndrome (CFS), is a chronic, fluctuating disease, causing symptoms such as post-exertional malaise (PEM), sleep problems, problems with thinking and memory (brain fog), pain and crushing fatigue. There are an estimated 1.3 million people living with ME or ME-like symptoms, including PEM, in the UK alone.
Even in its so-called mildest form, ME can have a significant impact on an individual’s life, and not just on their health. A lack of understanding and awareness about ME means patients can experience disbelief, and even discrimination, from friends, family, health and social care professionals, employers and teachers.
For the first time there is an increased awareness of post viral illness because of the Covid -19 pandemic. After decades of neglect this offers Action for ME an opportunity to accelerate our work for people with ME in a way we have never been able to do before.
Job Purpose
This is a unique and exciting opportunity to accelerate research and transform the lives of millions of people with ME and Long Covid. We are seeking a Business Development & Partnerships Manager for Sequence ME & Long Covid, a new research initiative designed to explore the root causes of Myalgic Encephalomyelitis (ME) and Long Covid using large-scale, long-read whole-genome sequencing.
By developing and delivering strategic partnerships and funding strategy, you will work as part of team committed to making change happen through whole genome sequencing (WGS) of 18,000 people, the largest ever WGS in the world of any disease.
Sequence ME & Long Covid aims to pinpoint potential targets for treatment and bring us closer to meaningful clinical advances. Led by Action for ME, the partnership includes the University of Edinburgh, Oxford Nanopore Technology (who will provide the long-read technology), the European Bioinformatics Institute (EMBL-EBI) and people with lived experience of ME, who have joined to seek funding for Sequence ME and Long Covid. Together, this multidisciplinary team brings world-class expertise in genomics, bioinformatics, co-production and ME research.
If you have experience of securing significant funding or investment for research, producing high quality communication materials and a commitment to coproduction and lived experience involvement in research or service design, we would like to hear from you.
Key Responsibilities
Partnerships and Business Development
-
Develop and deliver a business development strategy for the Sequence ME & Long Covid (SMELC) study to secure £6m funding for the first phase of scientific research (whole genome sequencing of 9,000 already secured samples from people with ME).
-
Lead on high level applications for funding to high potential strategic partners and research funding partners.
-
Work with the current partnership to mobilise the study and ensure effective plans and governance are in place.
-
Maintain and manage a pipeline of partnership opportunities.
Communications and Engagement
-
Contribute to engagement and communications activities to market Sequence ME and Long Covid effectively.
-
Create materials to support effective engagement with potential and current partners.
-
As part of business and partnership development, develop pitch decks and proposals tailored to different audiences.
-
Support fundraising efforts by contributing to communications materials for philanthropy and major donor engagement.
-
Ensure that people with lived experience remain at the heart of planning and delivery.
Other Key Accountabilities
-
To attend Action for ME meetings and courses as required.
-
To work collaboratively with Action for ME and the study team colleagues across all teams.
-
Keep up to date with the latest research, best practice and comply with relevant legislation and regulatory requirements, working within the organisation’s policies and procedures and ensuring that good practice is observed at all times.
-
Maintain confidentiality in line with relevant policy and procedure, ensuring data consent processes have been followed in relation to data protection.
-
Positively promote the work and activities of Action for ME at all times.
-
Undertake any other reasonable activity in line with the responsibilities of the post as requested by the Line Manager or any member of the Management Team.
The full recruitment pack can be found on our recruitment website.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.





