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Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Contract Type: Maternity Cover 12 months
Location: London (Flexible working with a minimum of 2 days in the office)
Interviews: Monday 13th July 2026
Help Grow our Individual Giving Programme to Support Young People
Every day at The King's Trust, we help young people build the confidence and skills they need to succeed. Behind every life-changing opportunity is a supporter who believes in their potential.
We're looking for an experienced and creative fundraiser to help grow and run the daily management of our Individual Giving programme, inspiring more people to support our work and become loyal, long-term champions of young people across the UK. The Individual Giving Manager is a maternity cover role for one year, starting September 2026.
You'll lead the development and delivery of engaging fundraising appeals across digital and offline channels, creating exceptional supporter experiences that encourage one-off donors to become regular givers. Working closely with colleagues across Fundraising and Brand and Marketing, you'll use data insight, creativity and organisational skills to build meaningful supporter journeys and maximise engagement.
You'll manage campaigns from concept through to evaluation, monitor performance against targets and budgets, and ensure all activity meets fundraising and compliance standards. You'll also support the development of our Individual Giving and Legacies Executive and contribute to a collaborative, inclusive team culture.
What you'll bring
If you're excited by the opportunity to combine creativity, data and purpose to grow supporter engagement and income, we'd love to hear from you.
Join us and help more young people build brighter futures.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Individual Giving Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Individual Giving Managers!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
We're hiring: Senior Campaigns and Digital Engagement Officer
Salary: £34,000 - £37,000 FTE (depending on experience)
Hours: Full-time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate
Contract: 12 months fixed-term (with a view to extend subject to funding)
Location: London hybrid (with remote-only options for an exceptional candidate)
Closing Date: Sunday, 5th July
The Work Rights Centre is a progressive, rapidly growing charity dedicated to helping migrants and disadvantaged Britons access employment justice and improve their social mobility. We combine life-changing frontline legal advice with systems change work, and today we are launching a new chapter.
About the role
We are looking for a Senior Campaigns and Digital Engagement Officer to bridge the gap between our work and the general public. You will be the engine that converts our legal wins and policy change ambitions into a public movement, mobilising our supporters to show up, speak up, and financially support our mission.
Key responsibilities include:
Campaign development: Lead the creation of digital journeys that take supporters from casual followers to active participants (signing petitions, emailing MPs, and donating).
Supporter engagement: Manage and segment our newsletter community, create high-performing content, and launch our first regular monthly giving programme.
Digital optimisation: Use data (Mailchimp, Google Analytics) to track ROI, optimize website "Action" pages, and ensure a frictionless, mobile-first donation experience.
Strategic growth: Contribute to the wider development of the charity, including our business planning and stakeholder relationships.
This role is fixed-term because this is the first time we are developing this work, with support from a restricted, time-limited grant. If by the end of the first year it is clear that the role brings significant value to the charity, we will be looking to secure alternative funding and extend the contract.
What we're looking for
This is an ideal opportunity for a marketing or communications professional who is creative, strategic, and confident in their ability to grow communities. We are looking for someone with:
Experience: At least 3 years in marketing or campaigning, with a proven track record of driving digital actions, building communities, or hit fundraising targets.
Tech savvy: Confidence mapping user journeys, segmenting audiences, and using data to iterate digital strategy.
Communication: Exceptional copywriting skills with the ability to translate complex policy or legal concepts into compelling, human stories.
Mindset: A fundraising growth mindset, a proactive attitude, and a deep commitment to migrant rights and economic justice.
Desirable: Lived or learned experience of the issues facing vulnerable migrants, or knowledge of a language other than English.
Even if you don’t tick every single box, if you share our values and trust your ability to make a positive contribution, we highly encourage you to apply.
Why join us?
Generous leave: 32 days annual leave (28 days + Birthday Off + 3 days Christmas closure).
Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days).
Growth & learning: A dedicated professional training budget to help you upskill.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Challenge Events and Community Fundraising Manager
Hours: 37.5 hours per week
Salary: £40,000 per annum
Working Pattern: Remote with attendance at meetings in Cannock/London (approx 2 per month) and attendance at events across the UK as required.
Lead the transformation of challenge events fundraising for a charity that changes children's lives daily. You'll build a national portfolio of inspiring events that generate significant income and create lasting supporter relationships.
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better.
Through grants and emergency equipment loans, we ensure children get vital equipment when they need it. Our free nurse helpline offers crucial support and information. We advocate for change and support adults with additional needs through volunteering and employment opportunities.
What you'll be doing
You'll develop and deliver a sustainable programme of challenge events and supporter-led fundraising activities. Working with the Head of Fundraising and Marketing, you'll create the strategy and drive income growth.
Strategic Development:
Event Portfolio Management:
Relationship Building:
What we're looking for
Desirable: Experience of volunteer management
This role reports to the Head of Fundraising and Marketing.
Ready to create inspiring events that change children's lives? Join our mission to make life better for families across the UK.
Disclosure and Barring Service (DBS) checking may be necessary for this role.
The UK’s largest charitable provider of specialist equipment for disabled children.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people. We have +160 member schools across Haringey, Enfield and Waltham Forest.
The Role:
As a proactive and innovative Project Manager for Professional Development, you will support our CPD team. This new role is pivotal in ensuring effective systems management and record keeping, stakeholder engagement and relationships across various educational projects.
Key responsibilities:
Qualifications and skills:
Working at HEP:
Other information:
Application Process:
HEP is a not-for-profit, schools-led school improvement company focused on raising outcomes for all children and young people in our member schools.
The client requests no contact from agencies or media sales.
Planning & Integration Manager - 12-month FTC
It starts with community – and so does everything we do at The National Lottery Community Fund (the Fund). As the UK's largest community funder, we will distribute over £4 billion by 2030 to projects that strengthen society and improve lives. Our UK-wide Communications & Engagement Team is at the heart of telling that story, and we're looking for an exceptional Planning and Integration Manager to join us on a 12-month maternity cover basis.
This is a genuinely exciting opportunity to play a pivotal role in one of the most ambitious periods in the Fund's history. As we enter phase two of our It Starts With Community strategy, our communications are more important than ever – positioning the Fund as a credible, influential voice on community resilience, cohesion and change. You'll be the operational linchpin that turns our strategic ambitions into coordinated, measurable reality.
Role Expectations
Working closely with the Head of Communications Strategy and the wider communications leadership team, you'll bring together integrated plans for our media, marketing, digital and external affairs functions, ensuring clear milestones, measurable outcomes, and efficient use of resources. If you're energised by complexity, thrive on bringing order and clarity to busy teams, and care about the power of communications to make a difference, this role is for you.
Key responsibilities include:
Skills & Requirements
You'll bring a strong track record in planning and delivering integrated communications activities in a complex organisation, with proven experience in operational planning, resource management and building effective planning frameworks across multiple teams. You'll be confident using data and analytics to drive operational improvements, and skilled at working across and between teams in a matrix environment.
Experience in people management is essential, as is the ability to build relationships and influence at all levels. A background in communications or marketing agency planning would be an advantage, as would familiarity with the voluntary, community and social enterprise sector.
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown. The role requires semi-frequent travel to other offices.
Interview details:
We will be hosting a briefing session on Thursday 18th June, 11am. To register for the session or for any questions about the recruitment process, please email the recruitment team.
For an informal discussion about the role, please contact the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria
Desirable Criteria
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Course Development – Self-Paced Learning
Remote (UK) | Full Time | 12-Month Fixed-Term Contract | £60,000–£70,000
Help build something entirely new with a global leader in education.
Marble Mayne Recruitment is delighted to be supporting a world-leading international education group in the appointment of a Head of Course Development for an exciting new strategic initiative.
This is a genuinely unique opportunity to join an organisation at the forefront of premium education and play a pivotal role in launching a brand-new self-paced learning offering. Rather than stepping into an established function, you'll have the rare opportunity to build an innovative educational product from the ground up, shaping how high-quality GCSE and A-Level courses are designed, developed and delivered for students across the world.
This is a fully remote role, open to candidates based anywhere in the UK, offering the flexibility to work from home while collaborating with an ambitious international team.
The Role
As Head of Course Development, you'll lead the creation of a new portfolio of self-paced GCSE and A-Level courses. You'll recruit and manage the course development team, establish quality standards and production processes, oversee instructional design, content development and assessment, and ensure delivery to ambitious project timelines.
Working closely with colleagues across product, operations and marketing, you'll help shape a market-leading online learning experience from concept through to launch. This is a rare opportunity to leave your mark on a completely new educational offering.
As the new product grows, there is also the potential for this role to evolve into a longer-term leadership position within the organisation.
About You
We're looking for an experienced education leader with a strong understanding of curriculum development and pedagogy, ideally across GCSE and A-Level. You'll bring experience leading course or curriculum development, managing educational teams, delivering complex programmes to fixed deadlines, and be someone who thrives in a fast-paced, build-from-scratch environment. Experience of online or asynchronous learning would be highly advantageous.
If you're excited by the prospect of building something from scratch, leading a talented team and helping shape the future of online education within a globally recognised organisation, we'd love to hear from you.
Closing date
Ongoing / ASAP – the new postholder will ideally start the role for the new academic year in September
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Legacy Officer will lead the delivery and development of St Luke’s legacy fundraising programme, taking ownership of one of the hospice’s most critical income streams. Reporting to the Head of Public Fundraising, the role will focus exclusively on growing legacy income through strategic marketing, supporter engagement and stewardship, pipeline development and internal advocacy. The post holder will be responsible for the day-to-day management and continuous improvement of the legacy programme, using insight and best practice to maximise long-term income while delivering an outstanding supporter experience.
What you’ll be doing:
We’re looking for someone who brings:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role covers our Senior Social Media Officer’s maternity leave and takes full ownership of our social media strategy and execution across all platforms. This is a highly autonomous role requiring strategic thinking, creative leadership and strong analytical skills.
You’ll thrive in a fast-paced, varied working environment and be full of creative ideas. You’ll be as happy filming and editing engaging videos, as you are leading content planning or campaign delivery. You’ll be adept at making short, snappy videos for Instagram and longer form content for LinkedIn. You’ll have an eye for design and be confident on Canva.
You’ll be confident making independent decisions, managing multiple projects simultaneously and know how to unearth stories that bring our mission to life. A collaborative approach will be at the heart of how you work as you help position Chefs in Schools as an innovative changemaker in school food.
What else do you need to know?
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway.
We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone. If you need adjustments to the interview process please let us know.
As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
● Develop and implement quarterly social media content planning aligned to organisational priorities, ensuring strategic forward-planning across all platforms
● Lead audience and sector-wide research to reach a diverse follower base through targeted content and share best practice across the charity
● Develop platform-specific strategies for underutilised channels, making data-driven recommendations about platform investment
● Create exciting, constantly evolving content across videos, graphics and copy that drives specific actions and conversions
● Maintain and develop brand consistency standards and content frameworks across all organisational social media channels
● Manage regular creative brainstorms to build a bank of content ideas and champion creative innovation
● Plan, pitch and deliver social media campaigns and organisational content programmes end-to-end, from concept through to launch and beyond — including production coordination, communications planning and stakeholder management
● Lead photoshoot planning and content production end-to-end, managing external agencies and professional photographers where required
● Plan and manage school visits strategically to maximise content output, coordinating permissions, logistics and team involvement and building ongoing relationships with school kitchen teams
● Develop briefs and guidance to empower wider team members to gather suitable content when needed
● Lead conversations on social channels, proactively sharing sector news with organisational commentary to position us as a thought leader, and build and maintain strategic relationships with relevant networks, schools, chefs, partners and influencers
● Plan, pitch and create strategic content to maximise partnerships, patrons and ambassadors, proactively identifying opportunities and ensuring prominent placement on our platforms
● Deliver analytics with strategic insights and recommendations, tracking meaningful KPIs including conversions, target audience growth and actions taken
● Use data to optimise strategy and prove return on investment, setting targets and deadlines for performance improvement based on insights
● Champion diversity, equality and inclusion in all social media content, and work collaboratively with the wider communications team sharing expertise on brand standards and best practice
Essential skills & experience:
• Demonstrable experience leading social media strategy and delivery across multiple platforms
• Proven ability to plan and deliver campaigns end-to-end with minimal oversight
• Strong creative skills with ability to produce engaging content across formats (video, graphics, copy)
• Strategic thinker who links social media activity to organisational goals
• Excellent attention to detail and commitment to quality standards
• Confident working autonomously and making independent judgements
• Experience using analytics to drive strategy and demonstrate impact
• Solutions-focused approach with proactive problem-solving skills
• Strong interpersonal skills and ability to build relationships with diverse stakeholders
• Commitment to diversity, equality and inclusion
• Belief in our mission to improve children’s health through better food and food education in schools
Desirable skills & experience:
• Experience in the charity or public sector
• Knowledge of school food, education or public health sectors
• Experience managing relationships with external agencies or freelancers
• Understanding of brand development and consistency frameworks
• Experience using social media scheduling and management tools
Benefits
You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



The client requests no contact from agencies or media sales.
We have an exciting opportunity to play a pivotal role in shaping the future of fundraising at Royal Botanic Gardens, Kew.
As Fundraising Strategy and Performance Manager, you will help to drive fundraising success through strategic planning, performance insight and the development of compelling propositions. Working collaboratively with colleagues across Development, Gardens, Science, and Marketing & Commercial Enterprise, you will help transform ideas into impactful fundraising opportunities that support Kew’s world-leading scientific, horticultural and conservation work. This is a unique role where you will influence fundraising strategy, work across a wide range of teams and help us deliver on Kew’s mission.
We are looking for a strategic thinker with experience in fundraising and data analysis who is proactive, highly organised and collaborative in their approach. You will be an excellent communicator with strong analytical skills, able to interpret complex data, identify opportunities and build productive relationships with a wide range of stakeholders.
Interviews are due to take place on 8 July.
This role is based at Kew with the option of regular home working, subject to operational requirements.
About Us
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
At Kew, our strength lies in the diversity of our people and the insights they bring. When you join us, you will find an organisation that values your perspective and lived experience. You will receive support to achieve your full potential and access opportunities to develop and progress. Our commitment to equity, diversity, and inclusion is ongoing, shaped by the people who work here and the communities we serve. As a disability confident employer, we are breaking down barriers to be an inclusive workplace for everyone.
Whoever you are, and however you experience the world, there is a place for you to grow and belong at Kew.
No agencies please.
Senior Fundraising Manager (Corporate Partnerships - New Business)
Salary£52,058.00 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Senior Fundraising Manager (Corporate Partnerships - New Business)
Location: London/Hybrid
Salary: £52,058.00 per annum
Weekly Hours: 35
Reference: YMC1213473
An exciting moment to join us
YMCA England & Wales is entering one of the most exciting chapters in its fundraising history, launching our ambition to create 10,000 new homes for young people by 2030. Working alongside local YMCAs, we will support the development of new accommodation across the country, helping young people move towards independence. This role sits at the heart of that ambition.
We seek a dynamic charity fundraiser to lead the development of new high-value corporate partnerships. This role offers an exceptional career opportunity to shape and deliver the next phase of our national corporate fundraising ambition, building on a strong foundation of award-winning work. Late in 2025 our Corporate Partnerships team was recognised at the Corporate Engagement Awards with multiple awards. During the early months of 2026 the ground-work for our multi-year strategy has been laid: The 10,000 Homes Fund is our flagship proposition. Now is the time to execute.
About the role
As Senior Fundraising Manager, you will play a crucial role in securing new revenue of significant scale and impact. You will deliver new business; identifying, cultivating, and closing significant corporate relationships. You will design compelling partnership propositions, manage high-level external engagement, and ensure alignment with YMCA’s mission and strategic priorities.
This is a senior position with scope to influence the direction of YMCA’s corporate fundraising strategy and the culture of the wider team. You will provide leadership and guidance to your team, while also contributing to a collaborative and ambitious environment across fundraising and wider organisation.
About you
The successful candidate will be an experienced fundraiser with demonstrable results in winning new corporate partnerships. You are probably the top performer at your current charity, can evidence multiple six figure successes and are eager to take the next step in your career by moving to a strategic, senior role. You will be motivated by the opportunity to shape a growing programme, work with high-profile brands, and create opportunities that deliver lasting change for young people and communities across England and Wales.
Why join us now
YMCA is the oldest and largest youth charity in the world, serving communities across England and Wales every day. The fundraising team is geared up for success, the strategy is set, the proposition is proven, and the results are already coming in. The plan now is to hire the talent to take this momentum to the next level.
YMCA England & Wales is committed to equality and valuing diversity. We welcome applications from all backgrounds.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £47,500 - £48,750 per annum (Competitive Birches rated salary for the local market if based outside of the UK)
Location: UK, Kenya, Bangladesh, Pakistan, India
Team: Operations and Digital
Directorate: People, Operations & Assurance
Line Report: None
Hours: 35 hours a week
Contract: 12 months fixed term contract, subject to extension
Grade: 2B
Travel: May require occasional travel to our countries of operation (approx. four weeks a year)
Closing date: 3 July, 2026 at 23:59 BST.
ABOUT THE ROLE
This is an exciting time to join Start Network. We are looking for a talented project and change management professional, with experience of and a passion for organisational strengthening.
This role will support Start Network’s shift from a centralised network model to a dispersed ‘network of networks’ where regional/country-based hubs, predominantly made up of local and national organisations, lead responses and drive innovations that will foster a better and more locally led humanitarian system.
The postholder will:
This is a strategic and delivery-focused role, combining programme leadership, ecosystem development, and service design.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 130 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it.
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
OUR OFFER TO YOU
INFORMATION FOR CANDIDATES
Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.
APPLICATION
Please contact the People and Culture Team if you have any questions or need support with your application.
We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind- reviewed to reduce bias.
Date for 1st Interview: 8th July 2026 (Subject to change)
Date for 2nd Interview: to be confirmed
We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment.
Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website.
The client requests no contact from agencies or media sales.
Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.
With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.
Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.
This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.
Our Services
Sleep Advice Service
Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.
Legal Rights Service
Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.
Book and Toy Library Service
Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.
Innovation and Product Design Service
Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.
Information Products
Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.
Buzgi and Toy Adaptation Service
Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.
The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.
Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.
Our services are provided to families free of charge.
Job Title:
Chief Operating Officer
Reports To:
Chief Executive Officer
Direct reports:
3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))
Purpose of the Role:
The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:
This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.
As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.
Key Responsibilities
Strategic & Executive Leadership
Chief Executive Officer
Chief Operating Officer
Director of Fundraising, Marketing and Communications
Director of Research and Support Services
Finance, Commercial & Sustainability
Operations & Infrastructure
People & Culture
Digital & Technology
Governance, Risk & Compliance
Leadership & Management
Key Attributes
Please see attached job description for the Person Specification.
The client requests no contact from agencies or media sales.
The Data Management and Insight Officer will support the day-to-day management of White Ribbon’s data systems, including CRM (Zoho Bigin) and email marketing processes, website data capture, reporting and audience journeys. The role will help ensure that data is accurate, joined up, compliant and useful, enabling teams across the organisation to better understand audiences, improve engagement, evidence impact and make informed decisions.
Key responsibilities
Data management and quality
CRM, systems and data flows
Email marketing, audience journeys and segmentation
Website and Promise page administration
Reporting, insight and analytics
Surveys, monitoring and evaluation
Organisational support
Note: this is a new role and the job description may change as the role develops.
The client requests no contact from agencies or media sales.