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We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.
The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.
As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.
If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.
What you’ll do:
- Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
- Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
- Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
- Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
- Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
- Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
- Management of budget lines assigned to operational activities to ensure favourable terms are achieved.
What you’ll need:
- Knowledge of membership systems and procedures.
- Experience of managing a high degree of administration processes efficiently.
- Knowledge and experience of using a database and managing data quality.
- Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
- Demonstratable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
- Strong interpersonal and customer service skills.
- Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role , the RCR and instructions on how to apply in the candidate pack.
The client requests no contact from agencies or media sales.
Position: Health and Safety Officer (Property and Transport)
Contract: 18 months fixed term contract
Hours: Part-time (3 days/or 21 hours a week – (must be able to work Fridays)
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £24,756 - £26,241 per annum (FTE £41,260 - £43,735) plus excellent benefits
Salary Band: Band F2
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Please note this is a part-time role 3 days/or 21 hours per week (Fridays must be worked but the other 2 days per week are flexible). The role is initially for an 18 months fixed term contract.
As a key member of our Services and Support team, you’ll be working with MS Society volunteer groups that provide transport services to their members and/or own property. You’ll also be supporting members of the Customer Services team to help them fulfill their health and safety responsibilities within each of the MS Society’s offices. This role includes travel across the UK to provide support and/ or training as required.
You’ll be working with our external auditors to manage the audit process, monitor and record compliance with the ‘MS Society Health and Safety risk management framework’ on property and transport and ensure materials in the framework are consistently and effectively used.
We’re looking for the successful candidate to have:
- A NEBOSH National General Certificate
- Trained Display Screen Assessment Assessor
- Be a Member of Institute of Occupational Safety and Health
- Experience of working with in house Health and Safety systems that cover risk areas associated with a volunteer group network.
- Experience of working with volunteers.
- An in-depth up-to-date knowledge of Health and Safety legislation and practices, particularly as these relate to the voluntary sector.
- Experience of transport for people of all abilities run by the voluntary sector with a working knowledge of the related legislation.
- A working knowledge of the management of properties run by the voluntary sector.
- A working knowledge of DSE requirements and how to assess and apply them in a practical way.
- Knowledge of risk assessment, inspection and auditing procedures.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Closing date for applications: 9am on Monday 6 May 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Right to work in the UK
The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.
The full list of UK visas and permits that grant you the right to work in the UK can be found on the UK government website. We currently don’t have a Sponsor Licence agreement with the Home Office and will not be in a position to support you with any visa applications you may make.
Equal Opportunities
We’re a Disability Confident Employer. We’re committed to promoting equality and diversity. We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.
We’d be grateful if you could complete the equality and diversity monitoring form on our website and submit it with your application.
As part of our commitment to equality, diversity and inclusion, the HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel.
No agencies please.
Prospect Research Manager
Location: UK, remote or hybrid in London
The Drugs for Neglected Diseases initiative (DNDi) is an international, not-for-profit research and development (R&D) organization that develops and delivers new treatments for neglected diseases affecting millions of the world’s poorest people.
Together with more than 200 public research and industry allies worldwide, we use the power of partnership, innovation, open science, and advocacy to find solutions to a great injustice: the lack of medicines for life-threatening diseases that disproportionately impact poor and marginalized people. Driven by collaboration, not competition, and by patients’ needs, not profits, we promote equitable access, foster inclusive and sustainable solutions, and advocate for a more effective global biomedical R&D system that meets the needs of neglected patients.
13 new treatments for people with Sleeping Sickness, Visceral Leishmaniasis, Chagas disease, HIV, Hepatitis C, and Malaria that have saved millions of lives. We aim to deliver a total of 25 new treatments by 2028 – addressing R&D gaps for neglected tropical diseases and viral infections, including new pandemic-prone diseases (such as COVID-19) and climate-sensitive diseases (such as Dengue) with a focus on the needs of patients in low- and middle-income countries.
With more than 240 employees of 30+ nationalities located in nine offices on four continents, DNDi is committed to diversity, equity, and inclusion as essential parts of our culture and key drivers of our success. We encourage candidates of diverse profiles and backgrounds to apply.
The External Affairs Department drives DNDi’s visibility, influence, and financial sustainability. Its teams (Policy Advocacy, Communications, and External Relations] ensure that DNDi is visible and respected in influential circles, supported by committed stakeholders, and successful in securing the resources needed to deliver on its mission, while being effective in driving policy change as it advocates for neglected patients.
In 2021, DNDI released an ambitious new Strategic Plan 2021-2028, which outlined a funding goal of $1.3 billion of which nearly $830 million has already been secured, primarily from governments, major philanthropic foundations, and innovative financing mechanisms. As part of this strategy, DNDI is increasing its private philanthropic fundraising capabilities. The Private Sector Fundraising Team is a dispersed global team, with staff based in the US, UK, Brazil, Switzerland, and Kenya.
Purpose of the position
We’re looking for an experienced prospect researcher with strong analytical skills and an excellent knowledge of the global philanthropic space to join our Private Sector Fundraising team. You will be joining a growing major gifts programme with ambitious goals and a strong new business focus.
You will have prospect research experience in a global health, scientific or medical non-profit setting, and the ability to move comfortably between the worlds of research and philanthropy and to identify opportunities beyond the obvious.
The successful candidate will develop and implement an effective prospect research strategy supporting DNDi’s philanthropic ambitions, identifying new leads from foundations, philanthropists, trusts and companies, philanthropy collaboratives and funding calls. The role also involves setting up and socialising knowledge capture systems eg utilising Salesforce and communicating on good practice to other colleagues.
This is a fantastic opportunity to be part of a friendly and supportive team, with a strong focus on collaboration and working towards shared goals. This position would suit a highly organised, proactive and intellectually curious individual who is looking for a role where they can play a vital part in developing strategy and the delivery of ambitious targets in a global health setting.
Specific Job Responsibilities
1. Strategy and planning:
· Assist in developing a proactive and growth-focused prospect research strategy that aligns with DNDi's fundraising plans and strategic priorities.
· Develop and socialise processes and procedures relating to prospect research.
· Contribute to developing a visibility strategy for DNDi through the identification and tracking of prizes and relevant philanthropic and global health conferences.
2. Prospect identification:
· Identify and qualify prospective donors by cross-referencing information from our supporter database, external databases, funding calls, media sources, and biographical references.
· Conduct in-depth research on prospective donors and contacts.
· Build, track, and report on prospective donors for various funding priorities, ensuring they meet fundraising ambitions.
· Develop strong relationships internally, promoting the effective use of research information.
3. Prospect management:
· Make data-driven recommendations to support the cultivation of new prospects and the management of key donor relationships.
· Ensure fundraisers have dynamic prospect portfolios optimized to meet fundraising targets.
· Provide timely, accurate, and relevant information to fundraisers and organisational leaders as required, including meeting briefings.
4. Communication and internal capacity building:
· Present research results through written reports and presentations for various audiences.
· Present on aspects of prospect research and good practices to internal audiences
5. Knowledge capture/retention, compliance and due diligence:
· Input and maintain accurate information in Salesforce to support ongoing relationships and work with relevant team members on the systemization of knowledge capture, pipeline reporting and prospect ranking systems in Salesforce.
· Conduct ethical screening and due diligence research on prospects and donors to ensure compliance with DNDi's policies.
· Ensure compliance with data protection regulations in relation to data processing and use of prospect management tools.
6. Resourcing:
· Manage relationships with relevant external suppliers, including contractual and budgetary aspects, and oversee the use of prospect management tools.
· Monitor expenditure related to prospect research resources and make recommendations for resource optimization.
The above list of responsibilities is not exhaustive, and you may be required to undertake other responsibilities appropriate to your grade. This job description may be subject to review.
Reporting line
• Reports directly to the Head of External Relations (Private Sector Fundraising)
Interactions
• Interacts closely with front-facing fundraisers.
• Maintains close working relationships with the global private sector fundraising team and participates in regular meetings with the broader External Relations team.
• May interact with the Executive Team in the preparation of briefing notes for meetings.
• Contributes to the development of the annual work plan with strategies, goals, timetables, budgets, and performance benchmarks
Job Requirements
Skills and Attributes
· Excellent understanding of the global philanthropic landscape and strong in-depth knowledge of the philanthropic landscape in at least 3-4 countries. Strong knowledge of the US, UK landscape is vital and knowledge of additional markets (Switzerland, Germany, Netherlands or Sweden) highly regarded, as is some prospect research experience focused on developing markets.
· Exceptional written and oral communication skills.
· Demonstrated strong ability to work as part of a multicultural team.
· Intellectual curiosity and ability to rapidly develop an understanding of DNDI’s work.
· An unwavering commitment to a diverse, equitable, inclusive, and actively anti-racist work environment
Experience
· Minimum 6 years’ relevant experience
· A strong affinity for the mission, ideally grounded in prospect research experience for international NGOs, scientific organisations or organizations with global public health relevance. Some experience with medical research or neglected tropical diseases would be highly regarded.
· Proven ability to work effectively in a remote team environment and matrix structure
Education
· Master’s degree or equivalent in experience
Other Requirements
· Fluency in English
· Good knowledge of Microsoft Suite and fundraising CRMs, with Salesforce a plus
Other information
· Status: The post is fixed term for 24-months with a 35-hour week with potential for renewal. The position is based remotely, with the possibility of hybrid working in London from MSF’s office 2-3 days per week.
· Some international travel may be required.
· As part of a global organization, some regular out-of-hours calls will be required.
To apply
· Please submit your application using the online form
· Deadline for application: accepting applications until 5th May 2024 (COB)
· Only shortlisted candidates will be contacted.
· Application submission for this position may close early if we have enough suitable applicants.
https://dndi.org/about/who-we-are/
The client requests no contact from agencies or media sales.
This exciting Senior Policy & Public Affairs Officer (Scotland) role will manage a portfolio of policy and influencing activities and play a significant role developing the Foundation’s policy and public affairs work in Scotland. This is an opportunity to join one of the UK’s leading charities and deliver social change by addressing the root causes of mental health problems and improving the mental health of people in Scotland.
What does the role involve?
- Developing and sustaining relationships with valuable decision-makers, influencers and allies
- Developing and implementing impactful influencing plans
- Providing policy intelligence and analysis and writing evidence-based submissions, policy reports, position papers, briefings and blogs
- Engaging with people with lived experience
What skills, knowledge and experience are we looking for?
- Ability to shape and lead policy programmes professionally and strategically, working with others
- Skill in building strong relationships with relevant external stakeholders including senior officials, elected representatives, people with experience of mental health problems and people who experience inequity
- Experience of working in a public policy role, with experience of a range of policy and public affairs approaches and work
- Knowledge of public health and/or mental health policy or a related field
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification.
Applications will close at 5pm on Wednesday, 1 May and we are unable to accept late applications.
Interviews are planned for Wednesday, 15th May and you will be asked to deliver a presentation on the day of the interview.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
The interview for this position will be held face-to-face in Glasgow. We have moved to a hybrid working model of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
This is an exciting opportunity for the right candidate to build their corporate partnerships career. The nature of our work means that there are significant opportunities to develop existing and new relationships that we have with companies and create transformational corporate partnerships that change the lives of the young adults with learnign disabilities and/or autism that we support. This work is also delivering real change within company culture.
Fundraised income has grown rapidly over the last three years, focusing mainly on income from trusts and foundations. We are now looking to diversify the strategy and have created this new role to take forward opportunities with companies. This new role will support the Director of Development in shaping and implementing the next phase of DFN Project SEARCH’s fundraising strategy and will lead on the development of major new corporate partnerships. They will also lead on the development and management of a small number of existing corporate relationships and sponsorship opportunities.
To support the development of this new element of our strategy we have been working with a leading corporate partnerships consultancy. They have been helping to develop our proposition for companies, developing our strategies for approaching individual company prospects, and will be available to support you in your role when you start in post.
DFN Project SEARCH is a supportive and friendly charity where you will be able to grow and thrive. We have a highly driven Board of Trustees and an ambitious business plan for growth.
The client requests no contact from agencies or media sales.
Head of Research Interpretation
Permanent
Salary: £50,000 - £55,000 per annum, plus benefits
London N1
Full time – 37.5 hours a week
We’re a hybrid working employer, meaning you’re required to come into the office 2 days per week, currently Tuesday and Wednesday or Thursday
Closing date: 5pm, 2nd May 2024
Interviews: 13th and 14th May 2024
Second interviews: w/c 20th May 2024
An exciting opportunity to work on WCRF International’s Global Cancer Update Programme
World Cancer Research Fund International (WCRFI) leads and unifies a network of cancer prevention charities based in Europe and the Americas. Our shared vision is a world where no one develops a preventable cancer.
WCRFI is responsible for the Global Cancer Update Programme (CUP Global) which is our global cancer prevention and survival programme focussing on the links between diet, nutrition, physical activity and cancer. Forming the cornerstone of all our work, the project is the only authoritative scientific resource of its kind in the world.
We are seeking a Head of Research Interpretation who will be responsible for managing the delivery of CUP Global. You will chair the CUP Global Secretariat and also provide support to the Assistant Director of Research and Policy and the Director of Research, Policy and Innovation in the oversight and strategic direction of the programme of work. You will also contribute to other projects such as ensuring that the WCRF network has the latest global cancer statistics, including new estimates of the preventability of cancer.
You will be educated to PhD level, with ideally at least 2 years postdoctoral experience in a research environment, in a relevant area (e.g. nutrition, cancer, epidemiology, public health). You will have a good understanding of public health and epidemiology, nutrition and/or cancer and have experience of conducting and/or interpreting systematic reviews. You will have strong people management skills, with direct line management experience.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role, using specific examples to illustrate how you meet the job and person specifications.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.