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Senior Business Support Officer
Finance & Operations | Remote (UK-based)
Salary: £40,000 per annum
Hours: Full-time (35 hours per week)
Location: Home-based with occasional paid travel to London
Contract: Fixed Term Contract until 30 June 2028 (with potential for extension)
Join Population Matters
We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources; to inspire and engage with others to find, share and promote ways to make our vision reality as quickly as possible.
As we enter an exciting new phase of growth and influence, we’re looking for a highly organised and proactive Senior Business Support Officer to play a key role in supporting our operations.
About the Role
This is a pivotal position at the heart of the organisation. You will provide high-quality operational, governance, and administrative support, ensuring we run efficiently, compliantly, and in line with best practice. You’ll work closely with senior leadership, the CEO, and the Board of Trustees, acting as a central point of coordination across teams.
Key Responsibilities
- Governance Support
- Orgnisational planning and policies
- HR support
- IT support
Apply Now
If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Closing date: Tuesday 14th April 2026 at 11:00
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.
Thank you for your interest in Population Matters.
#Senior Business Support Officer #Business Support #Governance #Senior Governance Officer
Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Important Information
• This is a UK-based role
• Applicants must have the Right to Work in the UK
• We are unable to offer sponsorship
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a dynamic Team Manager to support mobilisation of a brand-new pilot in North Essex. The service will provide targeted support to individuals who frequently present to A&E in mental health crisis, following self-harm, suicide attempt or suicidal ideation. You will provide operational leadership, clinical oversight, and partnership management to ensure service users receive evidence¿based, trauma¿informed and assertive support at the point of crisis and during follow-up in the community.
The Role
As team manager you will be responsible for the day to day running of the pilot. You will lead a small team to deliver high standards of practice, safe risk management, develop effective pathways between hospital and community teams, and maintain strong alignment with Phoenix Futures’ values and organisational priorities.
You will have oversight of data quality, reporting and performance management in order to demonstrate the impact of the pilot to commissioners and wider stakeholders
The pilot will focus on Colchester General Hospital A&E department, and the role will be based in our Colchester office, although travel may be required across North Essex to ensure effective service delivery.
About you
To join us a Service Manager you will need:
- Experience of working with people within a mental health/social work/substance use or similar field
- Experience of managing staff
- An understanding of the complex issues presented by individuals who use the service.
- The ability to build effective working relationships with other professionals (including mental health services, adult social care, treatment services) and to maintain the excellent reputation of Phoenix Futures across Essex and beyond.
- The ability to report performance data and information to managers and commissioners
- The ability to be innovative and flexible to meet the needs of the service
- Determined, with a drive to succeed and a willingness to learn
- Passionate and enthusiastic about making a real difference to the lives of people we support
- To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
- Excellent communication skills, both written and verbal
So, if you’re seeking your next challenge as a Service Manager, please get in touch or apply today.
Your Rewards
- Starting salary between £27,000 - 30,500 per annum (pro rata), dependent upon relevant qualifications
- Opportunity to access yearly salary increments (subject to appraisal), meaning potential salary increase up to £36,000 per annum, pro rata.
- Starting salary will be dependent on candidate and whether they hold relevant mental health or social care qualification.
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional well-being.
We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. All details will be provided in advance so that you can feel adequately prepared, and we can support you with reasonable adjustments as required.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
We use our expertise to support people in their personal recovery and to improve their lives.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear Islington
Spear is working in partnership with Hope Church Islington to deliver the Spear Programme in Islington!
The church’s vision is to bring hope, light, and life to the community of Islington, including in, bringing healing and wholeness to the people of their parish, supporting the vulnerable, oppressed and voiceless in their midst, and providing safe and inclusive spaces for the diverse community that they are a part of.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
Key Information:
- Salary: from £34,000
- Full-time - Monday to Friday
- 28 days annual leave (including Christmas gift days) plus bank holidays
- Closing date: Wednesday 15th April (we interview on a rolling basis and may close the role early if we find the right candidate)
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- You are an active Christian, passionate about your work being a lived expression of your faith
- You want to help others reach their full potential, and enable young people to overcome significant barriers to employment
- You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
- You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
- You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills
- You are looking for a varied, hands-on role, where you won't be tied to a desk
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
The Project Manager plays a vital role in delivering exceptional Project Management for the major new Salesforce implementation of Marketing Cloud and Data Cloud. This project will improve our Supporter experiences particularly in terms of email journeys. This role takes responsibility of the planning, execution and management of the Salesforce implementation of Marketing Cloud and Data Cloud project.
This strategic project is key to implementing the 10-year organisational strategy, ARUK: Towards a Cure. The post holder will manage the full project lifecycle, from planning and execution through to embedding the new platform, ensuring the project is delivered on time, to scope, and to a high standard.
The post holder is part of a small team at ARUK and from time to time may need to support other colleagues to ensure smooth critical service delivery to the organisation.
This is an 18-month FTC.
Key Responsibilities:
Project Management – Salesforce Marketing Cloud
· Develop a flexible project plan for the Marketing Cloud project that is adaptable to unexpected changes; manage these changes effectively through appropriate stakeholder management and risk planning.
· Build and maintain strong relationships with project team members, internal stakeholders, and third parties, to foster collaboration and drive the successful delivery of the salesforce marketing cloud project. Manage the relationship with the external implementation partner.
· Drive and monitor project progress against timelines using appropriate project management tools (e.g. Excel, Smartsheet, MS Projects or similar), and ensure stakeholders are updated at key checkpoints; ensure roles and responsibilities are clearly defined and understood from the start.
· Lead and participate in all required project meetings including sprint planning, reviews and retrospectives.
· Apply sound judgement and problem-solving expertise to manage project risks, decisions, and dependencies within the wider organisational context; demonstrate accountability by escalating project risks via appropriate and agreed channels.
· Support the Project Sponsor, Product Owner and Programme Manager with effective decision-making, budget management, and management of dependencies with other digital or organisational workstreams.
· Responsible for assessing and managing the project risk throughout the life of the project
· Manage all project governance and documentation, ensure meetings, actions and decisions are managed and documented appropriately.
· At the end of the project, conduct project closure and review sessions to capture successes and learnings and help ensure project outcomes and the new platform are effectively embedded into business-as-usual (BAU).
Stakeholder Management and Collaboration
· Lead on the development of a stakeholder management plan for the Project Sponsor and Product Owner ensuring it is tailored and maintained throughout the project lifecycle.
· Liaising with the L&D team and internal communications team to ensure suitable change management and communication plans are in place
· Liaise on a regular basis with ARUK’s central Projects & Programmes team, ensuring project plans and approach align with ARUK’s project management approach.
· Work with the Senior DDT Programme Manager to ensure plans and reporting are set up and delivered in line with the wider DDT programme requirements. Build strong professional relationships, trust, and inspire confidence with stakeholders at all levels.
Project Management Best Practice
· Adopt and apply appropriate project management methodologies to suit the nature of the project.
· Contribute to the facilitation of project management best practise within DDT Teams
Knowledge, skills and experience needed:
· Project management experience with evidence of successful delivery of complex technology projects including the identification, recording and tracking of expected benefits from the project during the project lifetime.
· Lead, motivate and manage this project, ensuring roles and responsibilities are clear, drawing on the skills, strengths and knowledge of others to ensure deliverables are met.
· Recognised project management qualification or demonstrated relevant work experience that also demonstrates strong negotiation and influencing skills to drive project outcomes.
· Excellent communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and manage sensitive matters with professionalism and discretion.
· Strong planning, organisational, and time management skills, with the ability to manage priorities in a fast-paced, growth environment.
· Excellent problem-solving skills, finding solutions and ensuring the project stays on track.
· Ability to maintain clarity when under pressure and retain focus on the end goal.
· Motivate, manage and pass on best practice in project management to other relevant colleagues.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £47,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 12th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
We are a Grant making Charity that helps individuals and dependants who are not able to work due to illness, injury and or infirmity. We help people across the industry, although, any applicant needs to have worked within the entertainment industry for at least seven years. In addition to our main fund we also offer emergency crisis grants and benefits advice and support. The Fund plays a leading role in Acting for Others, a charity made up of a network of theatrical charities aimed at fundraising to provide support to people in the profession who are experiencing difficulties.
We are a charity that also owns and manages a multi-tenant building in London, providing space to other charities, and businesses. As landlords, we’re responsible for the day-to-day running of the building, co-ordinating maintenance and looking after our service maintained offices on the 2nd floor.
The Royal Theatrical Fund is a Charity incorporated with a Royal Charter. The charity was established by Charles Dickens in 1839, a new Royal Charter with a wider remit was granted in 1974.
The anticipated split between the areas of work 70% grant applications, 20% office management, and 10% fund raising activities.
Duties and Key responsibilities:
- The role will be to co-ordinate the grant-making operations, working closely with the Grant Manager/Welfare Advisor in processing all Grants and collating all relevant information for presentation at the Fund’s monthly Board meeting.
- Dealing with general enquiries for support and assisting people to apply, offering a friendly supportive ear to people who call.
- Entering Information on the database.
- Assisting in the management of the building, monitoring and ensuring all health & safety policies are followed, including managing cleaning and maintenance companies.
- Assisting with the events including Acting for Others fundraising activities.
Knowledge, Skills and Experience:
Essential-
Clear and confident written and verbal communication skills
Numeracy skills to be able to assess income and expenditure and handle budgets
Strong time management and organisational skills
Ability to prioritise and meet deadlines
Understanding of data protection legislation and the principles of confidentiality
Experience of using CRM databases
Proficiency using Microsoft Office Suite (Word, Excel, Outlook, Teams)
Experience of working in a grant making charity
Understanding of the difficulties faced by people on a low income
Desirable-
Experience of using Beacon CRM/Salesforce
Experience of working in the entertainment industry.
Other Requirements-
Satisfactory DBS check
Willingness to work on occasions outside of normal office hours
Benefits:
25 days holiday plus bank holidays per annum (pro rata)
Normal Hours: 9.30am to 4.30pm
Benenden Health Care Insurance
Pension: Peoples Pension Company contribution 5%
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Konrad-Adenauer-Stiftung is a German political foundation headquartered in Berlin with offices in more than 100 countries worldwide. Our London office – covering the United Kingdom and the Republic of Ireland – is looking to recruit a Project Assistant & Office Manager to support our programme activities and the day-to-day operations of the office.
Our annual programme includes panel discussions, workshops, and international conferences with partners from politics, academia, business, and the media.
The successful candidate will be responsible for the organisational coordination and smooth running of the London office, while supporting the delivery of our programme activities.
Key Responsibilities
· Assist in planning and implementing events and projects
· Organise event logistics, including venues, travel, and accommodation
· Use the internal project management system for project and financial administration (training provided)
· Liaise with headquarters in Berlin and local contractors/service providers
· Manage day-to-day office operations and general administration
· Assist with diary management, meeting organisation, and internal coordination
· Assist with accounting and financial administration
· Support Companies House filings and basic corporate administration
· Maintain relationships with partners and stakeholders
· Assist in maintaining contact databases and mailing lists
Requirements
· Minimum 2 years’ relevant professional experience
· Excellent Microsoft Office skills (Word, Excel, PowerPoint, Outlook) and strong general IT literacy
· Excellent planning, organisation and prioritisation skills
· Excellent communication skills
· Native-level English, German language skills desirable
· Right to work in the UK without requiring sponsorship
We Offer
· Full-time permanent position
· Hybrid working (3 days in the London office)
· 24 days annual leave (plus public holidays)
· Salary: £30,000 – £35,000 per year, depending on experience
· A dynamic international working environment
The client requests no contact from agencies or media sales.
About Us
Bringing Unity Back into the Community (BUBIC) rebuilds lives through peer support, practical action and unwavering community presence. A peer‑led charity supporting people facing substance misuse, homelessness, exploitation and multiple disadvantage in Haringey.
Job Purpose
As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.
Please see attached the full job description.
None
BUBIC stands with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection


The client requests no contact from agencies or media sales.
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join us as Operations Manager.
About the role
The Operations Manager sits at the very heart of TLG, working closely with the Executive Director to turn vision into reality and ensure the organisation runs smoothly at every level. From trustee board and governance rhythms, through the leadership team, and out across the whole organisation, this role is pivotal in holding together the systems, structures and environments that enable TLG to flourish.
Our Operations Manager will lead and coordinate core organisational functions, champion a healthy and effective office culture, and provide confident, cross‑organisational leadership. With oversight of strategic and operational coordination, they will ensure that TLG’s systems, rhythms and ways of working are not just efficient, but actively support our people to thrive and our mission to be lived out day‑to‑day.
Your Impact
We’re looking for someone who brings clarity, steadiness and strong operational instincts to a fast‑moving, purpose‑driven organisation. They will thrive on making organisational life run smoothly - someone who can confidently hold the rhythms, plans and processes that keep TLG functioning at its best, while translating bigger strategic priorities into clear, practical action.
This person will be naturally organised, proactive in spotting improvements and able to simplify complexity into manageable systems that serve the whole team. They will be comfortable influencing across the organisation, building trust, and partnering well with others. Above all, they will care deeply about TLG’s mission and bring a thoughtful, solutions-focused approach that strengthens our culture, compliance and operational excellence.
Job Purpose
At the heart of the Operations Manager role is the opportunity to shape how TLG works at its best. This role brings strategic insight to the design and continual improvement of our organisational rhythms - streamlining key processes, strengthening ways of working, and unlocking efficiencies that free our people to focus on what matters most. By stewarding the operational heartbeat of TLG, the Operations Manager ensures that our rhythms are not only well‑managed, but intentionally aligned with our mission, enabling clarity and momentum across the organisation.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: 22.5 - 37.5 per week (0.6 – 1.0 FTE)
Closing Date: Monday 11th May
Initial Interviews: Thursday 21st May – Online
Final Interviews: 28th/29th May – at our National Support Centre in West Yorkshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links
Responsible to: Director of Governance and Charitable Services
Responsible for: Operational team operating across Herefordshire
Location: Hybrid Home / Office Based – Fred Bulmer Centre, Hereford (minimum two days in the office)
Salary: £30,000
Hours of Work: Full Time – 37.5 hours per week
Key Purpose / WHY?
The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the ‘what matters’ assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services.
Key accountabilities & responsibilities
1. Service Leadership and Delivery
· Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire
· Facilitate the application, review and distribution of small grants to unpaid carers across the region as required
· Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services.
· Meet with commissioners to review service performance quarterly
· Ensure the service is visible and accessible to carers from all communities
· Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers
· Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website
2. Service Development
· Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including
supporting and/or leading on tendering,
· Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business.
3. Team Management
· Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required
· Provide exemplary leadership and management for the team, including regular team meetings, 121’s and objective setting, caseload management, performance reviews and promoting professional development and well-being
· Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation
· Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards
· Delegate effectively while maintaining oversight of service quality and manager satisfaction
· Oversee recruitment and inductions of new staff
· Manage leave and staff absence
· Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures.
4. Partnership and Stakeholder Engagement
· Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations.
· Lead on increasing the awareness of TuVida’s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers.
· Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers
· Represent the service at multi-agency meetings and network meetings
· Promote awareness of carer rights and needs within the community through talks and training
General
As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation’s policies and procedures.
We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behavior that compromises the reputation or values in any way.
Vision Values
A society where every person who is ill or
disabled and every carer can live well and
enjoy life Pioneering – we will continuously try new approaches and ideas, challenging the status quo. Uncompromising – we will do what we say we are going to do and when we are going to do it. Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential Experience Required Desirable Experience Required
· Experience of leading or managing
frontline services.
· Experience of managing staff and/or
volunteers.
· Experience of safeguarding
responsibilities. · A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. · Experience of working with unpaid carers or people with care/support needs. · Experience of business case development and bid writing/contract tendering. · Experience of managing Health & Safety risks. · Knowledge of the Care Act and carers rights
Essential Skills and Abilities Required Desirable Skills and Abilities Required
· Strong leadership and team building
skills.
· Able to look at the bigger picture and
devise plans and priorities that are clearly
aligned to achieving an agreed strategy.
To also contribute to decision-making
and future strategy development.
· Ability to enact and/or manage change.
· Excellent communication and
relationship building skills, able to
communicate effectively with service
users, external partners, funders and
professionals.
· Ability to work co-operatively and
effectively with colleagues across the
organisation.
· Ability to obtain and provide insight and
analysis to ensure funders fully
understand the value of our services and
that we are meeting contract
requirements with a focus on meeting
targets and demonstrating outcomes.
· Capacity to resolve complex and/or
challenging situations with the ability to
influence actions and appropriately and
positively respond to constructive
criticism or challenge.
· Ability to maintain professional
boundaries, including appropriate levels
of confidentiality and the requirements
of GDPR.
Qualifications Required Other Desirable Criteria
· Good working knowledge of Microsoft Office applications · Ability and willingness to travel as part of the role and wider organisational requirements. · A commitment to continual professional development · Positive attitude toward carers and committed to equality, diversity and inclusion. · Knowledge of using CRM systems. · ILM Level 5 or above
NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement
This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder.
This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
We are pleased to announce that we are expanding our North London Open Spaces Team.
Ready to bring your organisational brilliance to some of the UK’s most iconic green spaces? We’re looking for an energetic, motivated, and highly capable Office Manager to lead our local business support operations and ensure the smooth, efficient, and compliant running of our service. This is a fantastic opportunity for someone who thrives in a complex, fast-moving environment and enjoys balancing strategic oversight with improving processes, strengthening systems, and bringing clarity and organisation to a fast paced service.
About Us
The City of London Corporation manages 11,000 acres (approximately 4,500 hectares) of land in and around London that is enjoyed by over 16 million visitors annually. Whilst there are small pockets of land within the Square Mile, the majority can be found elsewhere in London and the surrounding counties. The City Corporation acts as Trustee of 10 charities which, through their various objects, are responsible for the preservation in perpetuity of a large proportion of these award-winning open spaces.
The Role
As Office Manager, you will be the backbone of administrative excellence across NLOS. Reporting directly to the Superintendent, you’ll oversee the full spectrum of business administration, financial processes, systems development, compliance, and internal coordination. You’ll also lead a dynamic Support Services Team of six, helping to shape a high-performing, positive, and collaborative office culture.
Your work will span everything from ensuring smooth and efficient daytoday operations, to supporting senior leadership with critical information, coordinating cross-departmental initiatives, and making sure NLOS remains aligned with City Corporation standards and procedures.
This is an exciting and varied role for someone who enjoys problem-solving, streamlining systems, supporting staff, and helping a busy division deliver at its best.
The Ideal Candidate
You’ll excel in this role if you are:
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Highly organised, proactive, and adaptable, with the confidence to juggle multiple priorities.
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A natural problem-solver, able to anticipate needs, implement improvements, and keep operations running smoothly.
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A strong communicator and collaborator, comfortable working with colleagues at all levels across multiple sites.
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Experienced in managing administrative systems and financial processes, ideally in a complex or multisite environment.
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A supportive and inspiring people manager, committed to developing others and fostering a positive team culture.
Above all, you’ll bring energy, adaptability, and a commitment to delivering highquality support across a busy and diverse service.
Benefits Include:
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Competitive salary starting at £44,110 including inner London Weighting, depending on experience (with clear incremental progress points)
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28 days’ annual leave plus public holidays
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Pension scheme is operated in accordance with Local Government Pension Scheme
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Employee assistance programmes including mental wellbeing support
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Bicycle loan scheme
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Travel card scheme
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.
Assistant Diocesan Secretary
Based at the Diocesan Office, Rochester (with travel across the Diocese)
Full time (35hrs) | Salary from: £66,485
Are you an experienced senior leader who thrives in complex organisations and enjoys bringing clarity, coordination, and strategic oversight to challenging programmes of work?
The Diocese of Rochester is seeking an Assistant Diocesan Secretary to work closely with the Diocesan Secretary at a significant moment of transformation. Following successful investment through the Diocesan Investment Plan, the Diocese is delivering an ambitious programme of work to support the Called Together vision and strategy.
This is a key leadership role providing oversight of governance, risk, and organisational coordination, ensuring the effective delivery of strategic priorities across the Diocese.
About the Role
You will play a central role in supporting the Diocesan Secretary and senior colleagues in managing governance, risk, and organisational capacity. Your key responsibilities will include:
· Overseeing governance planning, ensuring effective scheduling and coordination of diocesan committees and boards
· Monitoring implementation of actions arising from governance bodies to support organisational delivery
· Leading on the maintenance and monitoring of the diocesan risk register
· Supporting the Diocesan Secretary in responding to national policy developments affecting diocesan functions
· Helping manage internal capacity and performance monitoring as programme activity expands
· Supporting preparation for General Synod and Bishops Council, including planning and correspondence
· Advising colleagues on responding to emerging national policy developments
· Representing the Diocesan Secretary in internal and external meetings when required
· Line managing the Head of Property and overseeing the work of the DAC, Surveyors, and Net Zero teams
About You
We’re looking for someone who:
· Has proven experience in a senior management role, ideally within a charity or values-led organisation
· Has strong governance, risk management, and organisational oversight skills
· Is highly organised and able to manage complex priorities and competing demands
· Has excellent interpersonal and communication skills and can work effectively across teams
· Is resilient, discreet, and able to approach challenges with a solution-focused mindset
· Understands and supports the aims and ethos of the Church of England
It would also be helpful if you:
· Have experience working within the Church of England or a similarly complex organisation
· Are familiar with General Synod, Bishops Council, or equivalent governance structures
· Have experience supporting senior executives or board-level leadership
What we can offer:
• Flexible working and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Access to an Employee Assistance Programme and counselling service
The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date for applications: 26 April 2026
Interviews will be held on: TBC
The client requests no contact from agencies or media sales.
The purpose of the post is to take responsibility for the HR oversight, day to day HR matters and the overall HR management of the charity.
The role will require initially regular meets on the sites with the CEO & Senior Management Team to build relationships, understand current processes and to establish and implement a best-in-class HR service to managers and employees across the organisation, allowing the CEO & Senior Managers to focus on the essential strategic management of the charity.
We envisage the first 6 months being a comprehensive review & reset of the charities HR policies, procedures and protocols.
This will be a part-time role for 21 hours per week across 3-4 days. This role will be busy, interesting and provide an opportunity for you to make your mark within the charity. You will have line management responsibilities for a part time HR administrator who you will be working closely with.
To succeed in this role, you must demonstrate that you have the necessary skills, knowledge and practical experience to perform effectively. You should also hold a CIPD Diploma-level qualification and have a thorough, up-to-date understanding of current UK employment legislation.
Your strong organisational skills and excellent attention to detail should enable you to manage documentation and records effectively, ensuring processes run smoothly and efficiently.
We are looking for a self-starter and someone with a demonstrable positive approach that has the ability to always remain calm and consistent with personnel at all levels, but capable of dealing with difficult situations.
It is essential you have excellent English speaking and writing skills. You must have demonstrable skills for writing policy, procedures, letters, reports etc., and you must also be able to work in Office365 with confidence.
Please read the full Job Description and Person Specification for this role.
To apply please click the Redirect to Recruiter button by 5pm on Tuesday 7 April 2026 and fill in all forms. Please note that CVs will not be considered.
Unsuccessful applicants must wait 6 months before reapplying for similar roles. Application data is retained securely for 6 months in line with our data and privacy policy.
Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.
Our values of collaborative, enabling, person centre, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.
About the role
Are you a hands-on individual with a sharp eye for detail with a knack for keeping things running smoothly? We’re looking for a Building Supervisor in Ipswich who are ready to roll up their sleeves and oversee our building facilities day-to-day operations.
The ideal candidate will have a background in building or facilities management, strong leadership skills, and a proactive approach to problem-solving. You will also need to be confident in managing a small team and have excellent communication skills which can be tailored to a range of audiences. Therefore, if you’re cool under pressure and solution-focused when plans change one of these roles could be the ideal role for you.
Duties in this role include;
- Supervise the day-to-day maintenance and operations of Brightspace building
- Manage building staff to ensure the building operates and meets users’ needs and coordinate contractors to carry out repairs and routine servicing
- Keep our building safe, clean, and fully operational
- Ensure compliance with health and safety regulations and building safety
- Maintain accurate records of maintenance schedules, incidents, and budget usage
We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.
What we offer
You will work within a reputable charity which offers its employees benefits which include:
· Blended working where role allows
· Flexible working options to support work/life balance
· 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays
· Up to 4% matched pension contribution
· 2 days pro rata volunteering days to support volunteering in Suffolk
· Staff Discounts Scheme for a range of retailers: shopping, holidays, insurance, eating out and leisure activities
· Company Sick Pay Scheme
· Continued Professional Development for job related development
· Family Friendly policies and practices
Tailored induction
Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability.
We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.
Community Action Suffolk’s mission is to strengthen and champion community action in Suffolk by supporting the VCFSE sector
The client requests no contact from agencies or media sales.
Operations Manager
The McPin Foundation
Type: Fixed term for 2 years
Location: Head office (Bethnal Green, London)/Working remotely
Salary: From £40,562 per annum FTE
Hours: 30 hours a week (0.8 FTE)
Would you like to play a key role in supporting a team championing lived experience involvement in research?
The McPin Foundation is a mental health research charity that champions the involvement of those with direct experience of mental health issues in all stages of research. We are looking for an exceptional ‘people-person’ to join our team; someone with a keen interest in workplace wellbeing, compassion for the work that we do and confidence to manage a varied and practical workload.
The Operations Manager provides a key role in our charity managing our people and operations functions. This includes the day-to-day running of our office space in Bethnal Green, human resources, workplace wellbeing, IT, and asset and data management. You will provide guidance and support, bringing skills in working across teams and breaking down barriers. You will develop new initiatives and ensure compliance with health and safety, IT and data security governance.
The post would suit someone with proven experience in human resources, health and safety and IT/GDPR. You will have excellent communication skills (both written and spoken) and well-developed people and line management skills, understanding how to share important information in clear, compassionate and engaging ways. Working in a small team in a central role, you will bring a can-do attitude to the workplace, inspiring others to be confident and forward thinking. Supporting the team’s wellbeing at work is a vital part of the role.
Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviour. We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.
We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme and healthcare cash plan.
Please see the full job description for more information.
The closing date for applications is Tuesday 21st April 2026 at 9am.
Interviews will be held in-person the week commencing 4th May 2026.
To apply please visit the McPin Foundation vacancy page to download an application form.
Please email your queries to Clare Walsby at the McPin foundation if you have any questions about the post.
The client requests no contact from agencies or media sales.
The Executive Officer to CEO (Maternity Cover) leads the effective running of the CEO’s office, providing strategic project management, coordination of leadership priorities, and hands-on delivery across strategy development, planning and governance.
This is a pivotal role within War Child, sitting at the heart of the organisation’s leadership and governance. Working closely with the CEO, Leadership Group, Chair and Board of Trustees, the Executive Officer to CEO plays a key role in enabling effective decision-making, organisational oversight and delivery of War Child’s ambitions for children.
Reporting to the CEO and acting as a trusted representative of their office, you will be an energetic, highly organised self-starter with the judgement and confidence to balance strategic coordination with high-quality executive support. The role combines project leadership, organisational planning and culture-focused initiatives with hands-on executive assistance.
As Company Secretary, you will also support excellence in governance by ensuring War Child meets its statutory and regulatory obligations, including compliance and reporting to the Charity Commission, Companies House and the Fundraising Regulator.
This is a hybrid role, with two days per week expected in the London office and up to three days per week working remotely. Occasional additional office attendance may be required to support meetings or key organisational activity.
This role is offered as a 12-month maternity cover contract, ideally starting in late-May 2026.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.
Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our website.
· Experienced in providing high-level executive support at C-suite level, and in supporting a Board and/or charity governance processes, including the drafting of high-quality minutes, reports and formal papers.
· Possess strong interpersonal and relationship-building skills, with the confidence and sensitivity to engage effectively with senior internal and external stakeholders, and to represent the CEO with professionalism, discretion and sound judgement.
· Exceptionally organised with the ability to manage competing priorities and produce high-quality outputs to tight deadlines.
· Experience of supporting or coordinating organisational strategy development, planning or review processes, or similar organisation-wide initiatives.
· Able to bring experience and learning from a range of dynamic projects, programmes or campaigns, applying best practice to improve ways of working and outcomes.
· Demonstrates strong end-to-end project management capability, with the ability to introduce clear, methodical and proportionate approaches that maximise efficiency and organisational impact.
· Comfortable working in a creative, fast-paced environment, with an interest in storytelling, communications and fundraising-led work.
· Highly resilient, with the ability to bring clarity, structure and momentum when working in ambiguous or evolving circumstances, and to manage multiple workstreams simultaneously.
· Highly proficient in Microsoft Office applications, with superb document, spreadsheet and presentation skills (including Word, Excel and PowerPoint / Canva).
· Able to exercise sound judgement in relation to competing priorities, making decisions and recommendations where solutions are not always obvious and initiative, discretion and prudence are required.
What we can offer you
At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working and flexible hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.

