Policy jobs

We’re looking for a dynamic, multi-skilled Creative and Content Officer to bring our charity’s mission to life through compelling visual storytelling and thoughtful content design.

You’ll work across teams – Policy and Influencing, Services, Fundraising, Partnerships and Philanthropy, and Research – to produce high-impact content that drives engagement, inspires action, and amplifies our voice.

This role is primarily focused on graphic design, taking written content developed by others and transforming it into engaging, accessible, and brand-aligned visual materials across print and digital platforms. From filming and editing videos to designing pitch decks and paid ads, you’ll be at the heart of our creative output, helping us communicate complex ideas with clarity, emotion, and purpose.

We’re also looking for someone who can suggest light edits to supplied copy, such as refining headlines, subheadings or text hierarchy, to help ensure the content is as clear and engaging as possible for the intended audience.

Fixed-term contract for 12 months (maternity cover)

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

We require a digital marketing and communications professional to have overall managerial responsibility for CEC’s corporate digital communications channels and support our wider marketing work through leading key distinct audience engagement projects in line with our strategic priorities.

World class careers education requires engaging lots of institutions, stakeholders and audiences (e.g. education, employers, providers) to work together in a focused, strategic and coordinated way for young people across the country. Our communications and engagement work has a fundamental role to play to support the ‘system’ and its actors (from policy and practice) within it.

This role requires a blend of strategic oversight and day-to-day execution. You’ll need to be comfortable moving between big-picture planning and hands-on delivery. You will help us translate our organisational strategy into targeted digital engagement across our corporate digital channels (website, social and email) in the most effective and impactful way to a) support hard working system actors (e.g., educators, employers, providers, careers hubs) and b) tell our story as a system and thought leader.

Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.

Please describe in your cover letter:

• How you meet the experience, skills and competency criteria detailed in the job profile.
• Why you would like to work for Careers and Enterprise Company.

Closing date: Midnight on Tuesday 2nd September 2025.

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime. Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.As the post holder you will be responsible for delivering our front-line work to young people, parents and other adults (professionals). You will work in schools and in community settings across the North West of England to generate impact for young people using Khulisa’s trauma-informed approach. This role requires an enhanced DBS check.

The post holder will be required to work from home permanently but be willing and able to easily travel regularly to various locations in in the North West of England as necessary to fulfil the requirements of the role, to deliver aspects of the programme, and to engage with other stakeholders and colleagues.

 

 

Main Duties and Responsibilities

Programme Delivery:

· Facilitate the delivery of sessions in our flagship Face It programme and modular workshops to young people, our Nurturing Connections programme for parents and carers, and our trauma training for professionals.

· Facilitate delivery to a high standard in all settings (schools, youth services, and community spaces), ensuring that you are always taking a trauma informed approach.

· Facilitate various youth participation workshops, co-delivering with young people as much as practicable.

· Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the relevant safeguarding teams or, where consent is secured, make onward referrals for additional support in specific cases.

· Contribute to the continuous development of all aspects of the programmes, sharing new ideas and using best practice.

· Participate in the periodic review and updating of programme contents and/or development of new materials with relevant colleagues, ensuring that materials used across the team are always uniform and consistent.

· Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and support relevant colleagues in ensuring effective monitoring and periodic evaluation and reporting of impact generated.

· Manage relevant budgets and ensure a value for money approach to all expenditure, making sure to keep within budget.

Programme Coordination:

· Take direct responsibility for logistics of individual programme delivery or activity, including scheduling, resourcing, staffing, and liaising with schools and other partners to ensure effective delivery.

· Work with colleagues in Impact and Evidence team to provide programme data as required to effectively demonstrate impact generated through your delivery.

· Where possible during delivery, generate multi-media content for the use of colleagues in communications to use in updating the Khulisa website and for social media.

Stakeholder Management:

· Support the Programme Lead in the building and maintenance of strong relationships with delivery partners - schools, community organisations, and other important stakeholders.

· Contribute to any work to use learning from delivery activities to redesign existing programmes and/or develop new pieces of work as required.

· If required, represent Khulisa at events, meetings, and conferences as required etc.

· Support the onboarding and training of Associate Facilitators and volunteers as necessary.

· When required, support the onboarding and training of other permanent programme staff.

Additional Duties and Responsibilities

· Objectively review the successes and achievements of each delivery session facilitated against programme or activity objectives, identifying and implementing opportunities for making ongoing improvements.

· Depending on experience and qualifications, to be receptive to any other duties as required by the line manager and in line with the needs of Khulisa.

· To develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.

· To participate in personal supervision in accordance with Khulisa’s supervision and performance appraisal policy and attend agreed training as relevant.

· At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Khulisa’s aims and values.

· To maintain an awareness of own and others’ health and safety and comply with Khulisa’s Health and Safety policies and procedures.

· Occasional evenings and weekend (events) may be involved with time off in lieu agreed.

All job descriptions are subject to periodic review

Job Title: Operations Manager 

Duration: Permanent 

Hours: Full time

35 hours per week Monday – Friday 

Salary Scale:£36,839 – £42,781  
Appointments are made at the start of the salary scale, with annual pay progression through the scale based on satisfactory performance. The pay scale is reviewed annually in the light of cost of living and operational budgets.  

Pension:                   6% employer pension contribution

Holiday:                   26 days plus bank holidays

Reports to:            Deputy Director 

Line Manages:         Operations Supervisors, Gallery Technician, Front of House staff and Cleaners 

The appointment is subject to a satisfactory DBS check 

The Operations Manager is a key role within the team, ensuring the effective and efficient management of the SLG’s three sites: the Main Gallery, the Fire Station and Art Block. This includes managing the maintenance and upkeep of the SLG’s Grade II listed buildings and artist-designed gardens, as well as leading the Front of House team to ensure that the SLG provides a welcoming and inclusive environment for all visitors and a high quality of visitor experience. 

The Operations Manager works closely with the Deputy Director and manages a team comprising two Operations Supervisors, the Gallery Technician and contracted and casual Front of House staff and Cleaners. The role takes the lead on the implementation and monitoring of the SLG’s environment and sustainability policy and contributes to organisation-wide work towards the SLG’s equity, diversity and inclusion objectives. 

The post holder will be required to be an appointed first aider and a fire marshal, as well as a primary keyholder. They may, therefore, be called upon for out of hours emergencies. Appropriate training will be given. 

In our endeavour to diversify our workforce and create a more inclusive environment, we particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people. 

About Us

Reading Community Learning Centre (RCLC) is a vibrant and inclusive charity supporting migrant, refugee, and asylum-seeking, ethnic minority women in Reading. We provide a safe and welcoming space for learning, advocacy, and community building — empowering women to thrive and fostering social equality.

The Role

We’re looking for a passionate and experienced Centre Manager to lead the day-to-day operations of our Centre. This is a rewarding opportunity for a motivated woman with a strong background in community work, education, or charity management who is ready to make a meaningful impact.

 

Working closely with the CEO, the Centre Manager will help shape the delivery of our programmes, ensure smooth operations, and lead a team of volunteers and manage staff in the absence of the CEO.

Key Responsibilities

• Oversee the safe and inclusive daily operations of the Centre
• Support strategic planning and policy implementation
• Manage facilities and ensure health & safety compliance
• Coordinate learning programmes, outreach events, and community activities
• Maintain admin systems and contribute to financial oversight
• Build and manage external partnerships
• Recruit, train, and support volunteers

What We’re Looking For

• Proven experience in centre/office/facilities/charity administration
• Knowledge of safeguarding, equality, data protection, and Prevent duties
• Strong communication and organisational skills
• Experience managing teams in educational or community settings
• A deep commitment to empowering women and marginalised groups

What We Offer

• Annual Salary of £21,000–£22,800 (based on 0.6 FTE)
• 28 days full time equivalent annual leave (17 days if working 21 hours per week)
• Pension scheme via The People’s Pension
• Flexible working (some work-from-home)

A supportive, purpose-driven environment

This is a pivotal role responsible for overseeing and managing the core operational functions of finance, HR and health and safety across the organisation.  You will be responsible for leading on all aspects of these areas ensuring compliance with health and safety legislation, supporting our people and maintaining effective financial management.

This role is vital to ensure the organisation remains compliant, operationally effective and a safe and supportive workplace for all employees. You will be responsible for all day-to-day activities that enable us to reach our vision for the city, and work closely with senior management to support wider organisational strategic goals.

Please note:  A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Main duties:

· Oversee financial operations, including accounts payable accounts receivable, bank reconciliation and petty cash

· Support the preparation of financial management reports, accounts and statements

· Handle Payroll administration, pension schemes, and GiftAid claims, ensuring compliance with HMRC requirements.

·      Oversee grant and funding reporting in line with funding requirements

· Develop and monitor the annual budget with leadership input, and review expenditure with department Leads

· Line manage the one team member

· Provide core administration functions for the building, including answering phone and email queries

· Work with external accountants and auditors as required

· Oversee financial and contractual aspects of OTF’s properties, including utilities, tenancy agreements, and maintenance contracts.

· Maintain and update the health and safety policies and processes

· Ensure compliance with health and safety legislation and best practice across the organisation, promoting a positive safety culture.

· Provide training and guidance on health and safety issues, including first aid, manual handling and fire safety

· Carry out workplace risk assessments and implement control measures

· Act as the main point of contact for audits and inspections and investigating accidents when they arise

· Maintain and update HR policies and processes in line with current legislation

· Manage recruitment, onboarding, and employee relations processes.

· Ensure compliance with HR and financial regulations.

· Oversee and manage sickness, absences and annual leave ensuring compliance with policies.

· Collaborate with senior management to develop and implement workforce planning strategies and staff wellbeing initiatives.

· Lead Bible studies, prayer meetings for staff, volunteers and at external events as required

· Be an active member of the Off the Fence leadership team

Key attributes and experience required for the role:

· Proven experience in HR, Finance and/or Health and Safety roles (Minimum 3 years in a supervisory/management role)

· Strong knowledge of UK employment law in practice, H&S legislation and financial processes

· Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus

· Excellent organisational and time management skills

· High level of integrity, professionalism and confidentiality

· Ability to interpret policies, legislation and data effectively

· Proficient in Microsoft Office, HR and finance systems such as QuickBooks and Bright HR (or equivalent)

· Strong interpersonal and communication skills, with ability to work with staff at all levels

· Formal professional qualification in HR, H&S or finance

· A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Vision and values

Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists.

By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable.

Poverty is complex—it’s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support.

As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life.

As a Christian organisation we seek to live and work by our values:

· Christ-like: we desire the best for others (Col 1:27, 1 John 3:16)

· Excellence: we aim for outstanding quality (1 Cor 12:31, Phil 4:8)

· Unity: we achieve more together (Ps 133, Eph 4:3)

· Compassion: we care for those who are suffering (Col 3:12, Matt 9:35)

· Integrity: we do what is right (Prov 10:9, Titus 2:7-8)

Working at Off the Fence

We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove.  Off the Fence employees are entitled to:

- 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service

- Up to 5 days of mission leave (pro rata)

- 7% employer pension contributions

Notes for applicants

If you’re applying for this role, we ask that you submit your CV and a cover letter.  In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.  

Field based in the North of England with travel to the London office

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

The Careers & Enterprise Company (CEC) is looking for a Business and Skills Manager based in the North of England to support our mission to help every young person find their best next step. You will play a crucial role in ensuring employer voice, experiences, and skills priorities are at the heart of careers education and the work of the CEC.

Collaborating with the Business and Skills Senior Manager and two fellow Managers, you will ensure our approach to work experience, sectors and skills, including technical and vocational education, are aligned. As part of the wider Network Team, you will support a select number of Careers Hubs across the North of England (final geography to be confirmed upon appointment), driving high-quality employer engagement in careers education outreach.

This is an exciting and important time for the CEC. You will contribute directly to the government’s ambition of a new work experience guarantee by supporting the CEC and Careers Hubs to build a quality pipeline of employers offering meaningful experiences, with a strong emphasis on reaching underrepresented and disadvantaged young people.  

Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.

Please describe in your cover letter:

• How you meet the experience, skills and competency criteria detailed in the job profile.
• Why you would like to work for Careers and Enterprise Company.

Closing date: Midnight on Monday 25th August 2025.

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

Established in 1997, Jigsaw4u provide a range of services for children, young people, families and vulnerable adults experiencing complex social and emotional difficulties across South West London. Jigsaw4u has experienced considerable growth and development over the past several years. Jigsaw4u’s Board of Trustees and Chief Executive Officer (CEO) have recognised the need for dedicated staffing resource to hold the day-to-day responsibility for the service management function as part of our Senior Leadership Team (SLT).

As a member of our SLT, you will help to deliver and shape and the organisation’s vision and strategy. It will be your responsibility to ensure that Jigsaw4u’s services achieve their goals, meet their strategic objectives and achieve our growth targets while being delivered to Jigsaw4u’s exceptionally high standards.

Under the direction of the CEO, the postholder’s areas of responsibility will be to:

• Line Manage the Service Managers, ensuring that their teams are high performing, reporting and data collection is of a high standard and relationships with funders and other stakeholders are outstanding.
• Ensure that the structure of all Jigsaw4u services are optimised to allow for growth and support staff and volunteers (including trainee counsellors/therapists) to develop key skills.
• Maintain knowledge and awareness of best practice within the charitable sector (and other sectors where relevant), to inform and update Jigsaw4u so that we take advantage of the latest approaches to change, innovation and development which can have a positive impact on our beneficiaries lives.
• Work proactively and collaboratively to identify innovation and business improvement within the SLT to define and agree Target Operating Models and oversee implementation and ongoing review. Use insight, evaluation and analysis to continually inform and refine practice.
• Play a full part in the development of the SLT and deputise for the CEO as required. Work closely with the Service Management Team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
• Represent Jigsaw4u at formal meetings with funders and other stakeholders and through submission of reports and data requests. Establish new, and strengthen existing, external relationships to promote Jigsaw4u’s profile, influence and reputation.
• Ensure compliance with relevant statutory and regulatory requirements, and adherence to relevant professional codes and standards of good practice.
• Support the CEO in funding and tender applications
• Support the CEO and fundraising team in generating income

As a member of the SLT you will be expected, with training and support, to take an active part in supporting the whole organisation. Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.

ClientEarth is recruiting a Development Lead to grow our philanthropic programme in Asia and Oceania. Focusing on Singapore and Hong Kong, you will set strategic direction, build strong donor relationships, and manage your own portfolio to secure significant, flexible funding.

In Oceania, you will work with an established group of engaged supporters, exploring new opportunities to expand income and strengthen connections across the region. This role offers scope to shape fundraising in markets where our work is increasingly important.

ClientEarth’s programmes in Asia use legal expertise to tackle climate change, accelerate the transition to clean, accessible energy, and protect biodiversity. You will work closely with colleagues to align fundraising with high-impact initiatives, ensuring supporters see the tangible results of their contribution.

This is an opportunity to take ownership of a growing portfolio and play a pivotal role in delivering measurable environmental change.

Meet your Manager

In this role, you will be managed by Emily Thomas. A fundraiser for over fifteen years, Emily has worked at charities including Brooke, National Trust and the Wildlife Trust. Prior to joining ClientEarth in 2018, Emily was part of the development team at London's Natural History Museum where she worked on the Hintze Hall transformation capital campaign and launch activity. As Associate Director, Philanthropy, Emily manages the global philanthropy team and works alongside external stakeholders and a Development Board to secure income and connections for the organisation.

Main Duties

• Pipeline and Portfolio Management 
• Strategy and planning 
• Team and stakeholder management 

See the job description (below) for a full list of duties for this role.

Role requirements

• Significant fundraising management experience in Asia with demonstrable experience of securing five and six figure, and multi year gifts  
• Experience in multiple elements of fundraising including identifying and building supporter bases in new geographies and working with different types of fundraising teams (e.g. philanthropic/HNWIs, trusts and foundations)
• Experience of working in a global team, working across multiple time zones and understanding / experience of working in a matrix style
• Experience of working with senior internal and external stakeholders, to build networks, deliver income and raise organisation profiles
• Ability to represent ClientEarth externally to high value funders and other senior stakeholders.

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Position: Senior Officer – Direct Marketing

Contract type: Fixed-term contract until October 2026

Salary: £ 36,403 – 40,448 per annum (FTE)

Hours: Full time (35 hours) or Part time

Reports to: Head of Offline 

Location: Mark Square, London EC2A 4EG  (hybrid working) 

Key relationships:  Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.   

In this exciting role, you will be responsible for some of our key donor development activities across direct mail, telemarketing, and digital channels. You will be a confident communicator and experienced project manager. 

You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you. 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Lead on the launch of a new RG proposition and ensure that the onboarding and onward journey is fit for purpose.

• Look for opportunities to thank our donors and communicate impact at key moments. 

• Work with key stakeholders to ensure we grow our Regular Giving file, through acquisition as well as retention.

• Manage a variety of individual giving fundraising campaigns, from agency briefing, through to launch, meeting six figure campaign targets. 

• Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. 

• Remain flexible and rapidly respond to emergency situations. 

• Work with the Data team to identify the best approach to data and segmentation for each project.

• Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. 

• Manage donor research and mystery shopping as required, using insights to inform creative decisions. 

• Manage campaign fulfilment. Monitor responses to identify issues and opportunities. 

• From time-to-time support with Donor Care activities if required.

• Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. 

• Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. 

• Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable.  

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

   

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 

• Experience of working in a fundraising environment. 

• Experience of scoping, briefing in, managing, and delivering fundraising campaigns.   

• Experience of managing a Telemarketing programme. 

• Experience of managing Direct Mail and email fundraising communications. 

• Experience of working with suppliers, including budget management, campaign planning and briefing.   

• Experience of data file development (in collaboration with Data teams)  

Essential Skills/Knowledge 

• Able to act proactively and identify new fundraising opportunities. 

• Able to juggle and prioritise multiple tasks, meeting programme deadlines. 

• Attention to detail and proof-reading skills, and an ability to give coherent and constructive feedback on creative and copy. 

• Sound knowledge of key retention and donor development activities. 

• Up-to-date knowledge of direct marketing best practice, trends and compliance. 

• Numerate, with an ability to analyse results and identify trends. 

• Strong presentation, communication (written and verbal) and interpersonal skills. 

• Excellent stakeholder and relationship management. 

• Proficient in Microsoft Word, Excel, PowerPoint. 

Desirable Skills/Experience 

• Experience in delivering fundraising activities in response to emergencies. 

• Experience in delivering Regular Giving proposition and/or onboarding journeys. 

• Up-to-date knowledge of direct marketing best practice, trends and compliance. 

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 2 September 2025

Interviews date: Week commencing 15 September 2025

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact UK for UNHCR through our Careers website . We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

The Commonwealth Foundation is committed to bringing Commonwealth civil society and its citizens into the centre of discussion and decision-making around critical issues that affect their lives.  As Programme Officer, Knowledge, Learning and Communications, you will be working closely with the Manager in the Knowledge, Learning and Communications (KLC) team and you will engage with civil society issues throughout the Commonwealth.  You should have relevant experience in developing innovative digital content including copy and visual media for a range of online channels. You will need to be able to produce and schedule quality content related to the Foundation’s programmes to build engagement with civil society audiences. This position is only open to applicants with an existing right to work in the United Kingdom. 

The organisation 

The Commonwealth Foundation is mandated by its Member States to advance the interests of Commonwealth civil society. The Foundation seeks to nurture the growth of vibrant and free societies: championing the active and constructive participation of people in all aspects of governance. Our key focus areas are climate justice, health justice and freedom of expression. Our cross-cutting themes are gender equality, small and vulnerable states and young people. 

The Foundation’s current Strategic Plan, which details what we are doing, how and why, can be accessed via our website, along with our latest Annual Report where you can get a good idea of how we are currently working. 

The programme 

The mandate of the Knowledge, Learning and Communications (KLC) programme is to capture, distil and share knowledge and learning to strengthen Foundation’s impact and effectiveness. The programme brings together a range of functions critical to the Foundation’s identity, coherence and visibility including the facility to learn internally; management of information and infrastructure; leadership of the Foundation’s monitoring and evaluation work; and all aspects of our communications and outreach including reporting.  

The role 

The Programme Officer (PO) will support the effective delivery of the Foundation’s Knowledge, Learning and Communications (KLC) workplan. Working under the supervision of the KLC Programme Manager, you will be responsible for maintaining the Foundation’s websites; planning and creating content for our online channels that communicates meaningful results and tells the Foundation’s story in as engaging way as possible; event coordination, facilitation and promotion; support for media relations; support for annual reporting and results monitoring; and support to Foundation staff in the optimal use of communications tools and IT. 

Key tasks and responsibilities 

The postholder will undertake the following key tasks: 

• Actively promote the values and aims of the Commonwealth 

• Monitor and engage with sector news, trends and discussions 

• Plan and create content for all social media channels, monitoring and reporting on social media reach and digital metrics

• Manage content for the Foundation’s websites and work with web developers to develop functionality and meet evolving needs 

• Play a leading role in event coordination and promotion 

• Work collaboratively with the other Foundation programmes, identifying opportunities to maximise synergies towards the Foundation’s vision and mission 

• Guide staff in the effective use of information technology including platforms such as Zoom Webinars and databases like Airtable  

• Generate writing and other media that captures ideas and best practice from one area of our work and communicates it effectively with a wider audience 

• Coordinate and support data collection and monitoring results against our strategy  

• Prepare copy and content for briefing notes, reports and presentations  

• Guide and support staff in their communications 

The individual 

We seek an individual with demonstrated experience in communications gained within a comparable field, especially of social media and online marketing, along with experience of using website content management systems.  The ideal candidate will also have experience using the Adobe Creative Cloud Suite and have a good understanding of Microsoft tools and webinar/virtual meeting platforms. They will have strong writing skills and experience in storytelling and reporting, along with an ability to work collaboratively with stakeholders. They should have an awareness of ensuring brand and style guidelines are reflected across communication activities and be comfortable acting as a first point of contact for media enquiries as well as liaising with colleagues and external suppliers. 

What we Offer 

Salary expectations:  £32,076 - £35,605 per annum 

The Foundation is proud of our welcoming and accommodating working environment. We strive to be a great place to work. 

We offer generous holidays 30 days (plus 8 bank holidays and 4 privilege days). 

Fifteen percent of your salary is payable tax-free at stipulated periods in lieu of a formal superannuation scheme. 

Foundation staff have access to our private health scheme, including dental cover. 

We are based in Marlborough House, Pall Mall, central London. We are currently operating a flexible working policy which requires all staff to work from the office at least five days per fortnight including every Wednesday, and applicants must be able to affirm their capacity and willingness to work within this policy. 

Our commitment 

The Foundation celebrates diversity, and we are proud of our diverse and welcoming team. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy. 

If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know. 

The process 

Interested candidates should apply online via the Commonwealth Foundation website. 

The application requires you to provide a comprehensive CV as well as a motivation letter that clearly addresses the criteria as outlined in the person specification and the competencies framework. 

You must possess and declare the right to work in the UK at the time of application submission for your application to be considered. The Commonwealth Foundation does not sponsor work visas. 

Closing date for applications: 

9.00am BST Tuesday 26 August 2025 

Interviews: 

First-round interviews will be held online, in the week beginning 8 September 2025. 

Second-round interviews will be held in person in the week beginning 15 September 2025 at Marlborough House, central London. 

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role

Working under the supervision of the Senior Caseworker you will: 

Key Objectives and Details for this Role

Working with the Senior Caseworkers and Team Manager your role and responsibilities include: 

•Support staff to liaise with young people and their families/carers to communicate information regarding our work

•Provide information, support, advocacy and guidance to children and young people from refugee backgrounds (and their families/carers when available), to ensure that they are able to access their educational rights.

•Increase communication and understanding between young people, families, social services, schools and other professionals

•Develop relationships with schools and relevant agencies, in order to make and obtain referrals, and support refugee young people and their families access educational services.

•Empower young people and their parents to take control and be their own best advocates

• 

Main duties and responsibilities:

·Run 2 monthly evening drop in advice sessions at KLS youth club 

·Run 2 monthly drop in advice sessions at Southfields Acadmey

·Support refugee young people including unaccompanied asylum seeking young people (and their families/carers when available) to overcome barriers to access and thrive 

·Identify and assess their needs and advocate with them for their rights and entitlements

·Provide information and advice whilst working other agencies (e.g. social services, and mental health)

·Refer them to other agencies as appropriate.

·Make and follow up on internal and/or external referrals and signposting whenever relevant and according to adequate referral pathways, in response to the young people’s needs

·Liaise between young people (and with their parents/carers when available) with school, social services, other agencies and foster carers, to support young people holistically to overcome educational barriers

·Work with Future Foundations to Learn team members to share casework information and advocacy needs and to develop the work of the whole team in supporting local refugee young people and families

·Advocate on behalf of and/or represent young people by preparing reports and attending appeals or interviews or meetings with them

·Be familiar with local schools and services. Work with professionals in complementary statutory and voluntary services in person, by phone or by email.

·Maintain accurate and detailed casework records, action plans and monitoring data and be self-administrating. Ensure information on our database is accurate/up-to-date

·Compile data and case studies as requested by your line manager and in compliance with relevant funder requirements, ensuring reporting deadlines are met

·Keep and maintain robust recording and monitoring systems

·Respond to enquiries by telephone, e mail, referring on internally or externally organisations when necessary

·Maintain excellent safeguarding practices

Teamwork and reporting

•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team. 

•Contribute to reports for trustees and funders and attend periodic meetings with funders

•Communicate well with other teams within KLS to provide a high-quality service to our members

Other Duties 

•Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.

•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.

•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies. 

•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Fixed term contract until October 2026

35 hours per week

£26,100 per annum

Benefits:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

Full details about our benefits can be found on our website.

Location - Hybrid (some travel to the London office will be required)

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Enabling Resources domain and Finance team.

We are currently looking for an ambitious and driven candidate to join our dynamic, ambitious team.

A key part of this role will be your ability to build strong relationships with our stakeholders and provide efficient customer service.

In order to be successful in this role, you must have:

-Ability to work well under pressure with excellent attention to detail (essential)

-High degree of numerical accuracy (essential)

-Organisational understanding and evidence (essential)

-Ability to work well under pressure (essential)

-Ability to communicate effectively with people at all levels (essential)

-Good IT skills and familiarity with Microsoft packages and finance systems (essential)

-Excellent teamwork and positive team player (essential)

-On-going process improvement (essential)

Experience

-Experience of accounts payable and accounts receivable. (Essential)

-Processing of accounting transactions (essential)

-Demonstrable work experience in performing supplier reconciliations (desirable)

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is at 11.59pm on Sunday 7th September 2025.

Interviews will be held week commencing 15th September at Whitecross Studios, 50 Banner Street, London EC1Y 8ST.

You’ll play a central role in welcoming new families, assessing their needs, and providing tailored support through peer groups, events, and one-to-one engagement. This includes planning and delivering seasonal events on site or at local hubs, coordinating volunteer support, and occasionally visiting hospitals or homes during times of crisis. Your work will help families feel connected, supported, and empowered.  
  
This role includes participation in a 7 day a week rota, typically covering Saturday/Sunday at The Bluebells, evening and after-school activities.  

The position is primarily part-time, based on a 3-day work week (22.5 hours). Participation in weekend and evening activities (approximately once per month each) is expected, Time Off In Lieu (TOIL) will be provided to ensure compliance with contracted hours. 

Key Responsibilities  

Family Registration & Support  

• Completing registration and initial needs assessments for new families.  

• Assessing existing families’ needs when there is a change in circumstances.  

• Develop and deliver personalised support plans when needed, including form filling and referrals to local services.  

• Monitor progress and adjust support as needed.  

• Be a key point of contact for families on the SAT caseload providing support during the child’s illness and in bereavement.  

Peer Support & Community Engagement  

• Plan, organise, and lead peer support groups for supported children, parents, and siblings at The Bluebells and in local community hubs.  

• Foster peer-to-peer connections and create inclusive, supportive environments.  

• Support and attend after-school and evening activities as needed.  

• Participate and collaborate in annual and seasonal events.  

• Participate in a staff rota to cover 5 annual sleepover for siblings and supported children.

Crisis & Outreach Support  

• Conduct hospital or home visits at times of crisis.   

• Ensure safeguarding policies are followed at all times.  

Collaboration & Communication  

• Effectively and sensitively communicate with children, young people and their families  

• Liaise with professionals and other local partners as required.  

• Work closely with internal teams, including fundraising, to support case studies and funding bids.  

• Ensure all activities align with Trust policies and procedures.  

Supervision and professional development  

• Participate in supervision and staff debriefs.  

• Complete all required mandatory and statutory training.  

• Develop own knowledge and reflect on practice .  

• Participate in annual appraisal.  

Volunteer Supervision  

• Manage family support volunteers, delegating specific tasks such as emotional support calls or practical help as required.  

• Provide training, supervision, and ongoing support to ensure volunteers feel valued and effective – training will be provided.

Person Specification  

Essential  

• Experience working with children and families in a support or outreach role.  

• Strong interpersonal skills with the ability to build trust and rapport quickly.  

• Excellent communication, organisation, and record-keeping skills.  

• Ability to manage a caseload and prioritise effectively.  

• Proficiency in Microsoft Office and digital communication tools.  

• Comfortable working in emotionally sensitive environments.  

Desirable  

• Experience supporting families through grief, loss, or bereavement.  

• Event planning or group facilitation experience.  

• Knowledge of local community services and support networks.  

• Experience of managing volunteers. 

General  

  

• Be aware of and comply with all relevant policies and procedures  

• Can work autonomously and with a team  

• Comply with all areas of health and safety  

• Work within the purpose and aims of the charity  

• A car driver  

• Competent IT  

• Ensure confidentiality  

• Be an ambassador for the charity