Programme jobs

Director of Research

The Henry Jackson Society (HJS) is the UK’s boldest think tank and policy-shaping force, constantly ahead of the curve on the big issues of international and domestic importance. We are currently looking for a Director of Research to help lead us permanently on the next stage of our organisational journey, which has already taken us to the status of a household name in the international political and media constellation. 

When HJS was founded back in 2005, the global environment was very different to what it has become today. Over that time, the threats to the free world internationally and to free societies domestically have multiplied, but there has been one constant: HJS’s willingness and ability to fight for the principles and alliances which keep societies free – working across borders and party lines to combat extremism, advance democracy and fundamental human rights, and make a stand in an increasingly uncertain world. 

Reflecting this, our work is focused into two main streams: “Securing our Societies” and “Advancing the Free World”. “Securing our Societies” focuses on threats to free societies within the West, while “Advancing the Free World” examines how the enemies of the free world are operating internationally. Obviously there is interplay between the two streams as the challenges we face are often not as obliging as to lend themselves to easy classification!

What We Are Looking For

In order to meet our ambitious agenda and to augment our existing capabilities, we need a Director of Research to provide strategic oversight for all HJS research and to act as an integral part of the senior management team. You will also be responsible for your own research programme like any other Research Fellow, in order to produce output in your area of expertise.

This is a fantastic opportunity for an ambitious candidate to develop their skills and profile further and will suit people ready to take on a challenging and exciting role at an organisation that can offer profile development as it increases in size and scope, as well as those with existing management expertise looking for a new challenge at the leading edge of the public debate. 

You will play a critical part in our future development in a proactive role which will require you to create, manage and expand HJS research capabilities. You will have experience of managing colleagues and working to defined objectives, as well as a proven record in fundraising not just for your own projects but also for wider goals. With colleagues in the research, communications and policy departments to assist, you will be playing the lead role in managing and directing our research output and strategy, as well as developing and delivering profile-raising material of your own.

This position is an opportunity for a motivated and well-rounded individual to work in a pivotal and challenging role where no two days are the same, and which provides the opportunity for career growth in an organisation looking to evolve domestically and internationally. Above all though, we want you to be passionate about our issues and hungry to make a difference in the public policy world – recognising that this is not a normal 9-5 job where you switch off once you turn off your laptop because (a) you don’t want to and (b) you understand that this is not how the policy world works. The rewards, both professionally and personally are vast, as some of the stellar names who have passed through our ranks are now shining examples of, but they require dedication and commitment to achieve. 

Join us – and help make history. 

Main Duties

• To conceptualise, plan, lead and execute the research programme and special projects;
• To develop existing projects and create new ones in order to boost the written, oral and programmatic output of HJS, and to ensure that there is a steady pipeline of work being published in internet and physical form; 
• To structure the department in order to manage research staff, increase their productivity, develop their skills and ensure that they meet agreed deadlines; 
• To peer review, proof and edit research output; 
• To provide reports on progress, delays and changes to the research programme; 
• To identify and develop revenue streams from research content, and to provide an overview of research funding secured and research expenditures through the budgeting and reporting process; 
• To help develop a collegial, united and inspiring atmosphere for all staff across the organisation; 
• To conceptualise, plan and execute a series of exciting research projects over the course of each year, complete with deliverables, ensuring compliance with good practice in relation to the conduct of research; 
• To conduct your own high quality research and writing, including contributing to drafting funding bids and proposals; 
• To engage in public speaking and media commentating; 
• To ensure media placement of the Society written output in association with colleagues and monitor the frequency and quality of this output, in addition to third party references to research; 
• To develop a network of professional, political and media contacts within your field of expertise; 
• To fundraise/secure grants to support your work; 
• To promote your work and represent your discipline and the work of HJS internally and externally, and to act as part of the HJS family in supporting colleagues doing the same. 

Location: Millbank Tower, 21-24 Millbank, SW1P 

Working style: In office Monday to Wednesday; Work from Home Thursday and Friday 

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

​As a Training Coordinator for SafeLives, you will provide effective and efficient co-ordination of resources and support for the Training team, commissioners and learners across all SafeLives’ training programmes.

Duties include:

• Respond to learner, commissioner and partner emails in a timely way and manage your inbox efficiently
• Serve as the first point of contact by answering and managing daily phone communications, including calls from the public
• Manage financial tasks such as invoicing, checking credit card payments, and verifying incoming invoices (weekly)
• Schedule associates for training delivery and book the travel, accommodation and Zoom / Teams meetings
• Process course applications, waiting lists and subsidies using Arlo (online bookings software)
• Send all necessary course information and updates to learners, colleagues and associates both digitally and physically
• Be available to support trainers and learners on the day of training and resolve any issues
• Provide tailored support for learners with additional needs
• Create Microsoft Forms feedback forms and evaluation reports
• Work flexibly with the team to resolve problems and cover workloads as appropriate
• Update Outlook calendars and spreadsheets (for delivery, accruals, impact measures, expenses)
• Save documents to SharePoint
• Work with finance to track payments
• Update the WordPress website
• Track learners’ accreditation progress (course applications, worksheet submissions, plagiarism checks, accreditation with OCN)
• Manage resources on Moodle & Turnitin
• Support learners with registrations, logins, grades, certificates, and extensions
• Engage in a constructive and effective way with all survivors of abuse, through calls to the office, Pioneer interaction, with colleagues and any other interaction we have in our day-to- day work
• Undertake any other duties as may reasonably be required

Hours: Full-time, 37.5 hours per week.

Contract: Fixed-term contract for 12 months.

Location: Hybrid working/Bristol office minimum of one day per week.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on 21st July 2025.

SafeLives reserves the right to close campaigns early if we receive a high volume of applications. To ensure your application is considered, we encourage you to apply as soon as possible, as no further applications will be accepted once the recruitment campaign has closed. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Civils Engineer to join us on a full-time, permanent basis, working 36 hours per week.

The Benefits

• Salary of £45,000 - £50,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a rare opportunity for a skilled civil engineer with site and contract management experience to join our iconic and heritage-rich organisation.

You’ll lead engineering projects across some of London’s most treasured green spaces, playing a vital role in preserving and enhancing historic landscapes for the millions who enjoy them every year.

What’s more, with access to a great range of benefits, beautiful office surroundings, and a highly supportive environment, you’ll be able to further your professional development while helping protect and future-proof the essential infrastructure of world-famous public parks.

The Role

As a Civils Engineer, you will lead the management and maintenance of civil infrastructure across the Royal Parks estate.

With responsibility for a diverse and historic landscape, you will oversee a range of engineering and drainage projects and deliver expert guidance to the Estates and Works Teams while supporting the Facilities Management contract.

Your work will involve a mix of project administration and site-based inspections, including condition surveys, technical reporting, and contractor oversight.

From resurfacing footpaths and improving drainage to managing reservoir compliance, you’ll ensure infrastructure is maintained to the highest safety and quality standards while balancing value and heritage considerations.

Additionally, you will:

• Audit the monthly road and footpath.
• Manage the Annual Reservoir inspections
• Manage bridge and culvert inspections.
• Manage cyclical maintenance programmes
• Oversee civil engineering projects from procurement through to completion
• Prepare annual budgets and manage expenditure reporting
• Advise on cost-effective repair strategies and maintain the asset register

About You

To be considered as a Civils Engineer, you will need:

• Proven design and site management experience in civil engineering
• Knowledge and experience of contract management
• Experience of report writing and the ability to present reports to a high standard
• Experience of establishing and managing recurring maintenance programmes
• Knowledge of road, footpath, drainage, revetment and bridge maintenance
• A sound understanding of relevant legislation and technical matters relating to drainage and highways management
• A degree, HND or HNC in Civil Engineering or a related field

Other organisations may call this role Civil Engineer, Civil Design Engineer, Project Engineer, Civil Infrastructure Engineer, Structural Engineer, Site Engineer, or Planning Engineer.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Civils Engineer, please apply via the button shown. Successful candidates will be appointed on merit.

Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.

We are looking to recruit a full-time officer to join our Charitable Services team delivering employability support for individuals with a sight and hearing loss across Greater London.

We are seeking a good self-motivated planner with experience of employment services who can develop our delivery of the service across London, helping people to identify and reach their chosen goals. You will have a good track record of delivering support in one to one situations and also in group settings, both face to face and online.  You'll also need to be an effective networker who can create and maintain relationships with a wide range of partner organisations.

The people we support have varying degrees of sensory loss, from the mild to the more profound.  We are committed to respecting and celebrating the unique personalities and aspirations of each individual as we work with them to identify the most empowering bespoke action plan for them. 

Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.

Contact us for further details of the job role on 0800 132 320.

The Company

We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.

Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.

Schedule:

• Day shift
• Weekdays

Work authorisation:

• United Kingdom (required)

Work Location: Office based in central London with regular independent travel across Greater London required.

Application Instructions

To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability. AI generated letters will be overlooked.

Join us in transforming how we use data to change young lives!

We’re on the lookout for a confident communicator and change-maker to lead engagement and adoption across our exciting new CRM programme.

As our Fundraising CRM Change Manager, you’ll play a key role in making sure our teams are ready, informed, and inspired to get the most out of our new system. You’ll work with colleagues across Fundraising, Marketing and beyond, training, guiding, and supporting them to embrace new tools and processes that help us connect even better with the young people and supporters at the heart of our mission.

You’ll help build a culture of confidence around data, drive adoption through clear communications and creative engagement initiatives, and ensure that the real benefits of the project are being tracked, reported and realised. From building training programmes and user guides to championing our data transformation team, you’ll be at the centre of it all.

This is a fantastic opportunity for someone who’s excited to work collaboratively on a project that truly matters.

If you’re passionate about helping teams succeed through change, and want to use your skills to empower young people into work and education, we’d love to hear from you. Even if you don’t tick every box, your experience might still be just what we need.

“Without [Tramshed] youth theatre, I would never have won the Booker prize.” – Alumni and Ambassador Bernardine Evaristo

Tramshed Arts Ltd is a community arts charity in Southeast London. As Woolwich’s home of participation, we change perspectives and increase social cohesion, through offering creative spaces across generations of the local community. 

Job Purpose:

The Business Development Manager will play an integral role in growing our organisation and securing its future. You will develop authentic important relationships and partnerships to:

· Increase and diversify sustainable income streams, making the best use of our creative community space and talent.

· Foster connections with local businesses to attract corporate sponsorship and payroll giving.

· Research new opportunities for raising income such as events and training programmes.

You will be inspiring, ambitious, and unafraid to do things differently whilst embracing our core value of being a truly inclusive community space.

Benefits include  some hybrid working, friendly team, accessible working space, 6 complimentary tickets per season for you or your friends and family, Continued Professional Development plan.

For the full role specification please refer to the attached JD. 

About Rekindle

Rekindle exists to create fierce critical thinkers who believe in themselves, question inherited truths, and learn in joyful, creative ways. We do this by developing a youth-led supplementary school provision which nurtures and supports working class young people (aged 11 - 14) who have faced numerous challenges on their education journey but still have a passion to learn and achieve their aspirations.

Our primary focus is to design an approach that offers support, connection, hope, and aspiration — one that pushes young people to believe they can be more, while first laying strong foundations of trust. We recognise that their knowledge and ideas are central to shaping this provision. Our approach is rooted in what young people care about, creating space for meaningful conversations with young adults and adults who can act as mentors. This is not an ordinary school or educational establishment. Our board of trustees — many aged 18 to 30 — have shaped the vision, created the previous curriculum, and will remain at the heart of the process every step of the way.

Role purpose

To make this vision a reality we’re looking for a Youth Team Manager to join our team in Tulse Hill, London, on an initial 12 month basis. This is a fantastic opportunity to have a positive impact with an organisation by running creative critical thinking sessions with our young people. The main priorities will be as follows:

1. Effective delivery of REKINDLE’s curriculum – Ensure that sessions are engaging, accessible, and aligned with the Snap and Four C’s framework, using strategies that foster critical thinking and independent learning.
2. Building meaningful relationships with young people – Develop strong, trusting connections to support their personal and academic growth, ensuring an inclusive and supportive learning environment.
3. Safeguarding and wellbeing – Maintain a safe space for all participants by adhering to safeguarding policies, identifying risks, and promoting well-being.
4. Collaboration and continuous improvement – Work closely with colleagues and external partners to enhance programme impact, contributing to ongoing development and evaluation.

Key Responsibilities (summary):

• Plan and deliver sessions that align with our curriculum and values.

• Support individual and group learning through creative teaching strategies.

• Promote youth voice, confidence, and critical dialogue.

• Maintain safeguarding standards and respond to wellbeing concerns.

• Work with local partners to expand opportunities.

• Contribute to the programme’s continuous improvement.

Person Specification (essential):

• Relevant qualifications or equivalent experience (including lived experience).

• At least 2 years’ experience managing work with working-class young people or those facing social marginalisation.

• Passion for education as a tool for social change.

• Understanding of safeguarding practices.

• Experience planning structured, youth-focused activities.

• Ability to build strong relationships and think critically.

• Strong communication and interpersonal skills.

• Experience with evaluation and research.

• First Aid/Safeguarding training (or willingness to obtain).

• Mostly onsite availability, with occasional remote working.

How to Apply

If you're interested, please refer to the full job description PDF for detailed information on the role, person specification, and application instructions.

Thank you for your interest in working with us at Hopeful Futures CIC! We are a small but growing grass roots not-for-profit community interest company. Motivated by our Christian faith, our mission is to create opportunities for autistic people, those with learning disabilities and their families to thrive in local communities.

We’re looking for an ambitious fundraiser to successfully implement key objectives within our five-year fundraising strategy to enable our community projects to thrive and grow. The successful candidate will be able to work independently with a proactive attitude, as well as working collaboratively within our wider team.

This is an exciting role that would suit a fundraiser who is looking for a new challenge, someone who has a successful track record in securing grants & leading fundraising initiatives and who wants to move to the next stage of their career by leading on a multi-faceted 5-year fundraising strategy for a small but growing grass roots organisation. This involves:

• Trusts and foundations
• Monthly giving campaign
• Community fundraising events
• Major donors and corporate sponsorships

About the Role

This is a part time role, 3 days (22.5 hours) per week

It will be offered as a permanent contract with a full time equivalent annual salary of £37,000 - £40,000 (pro rata £22,200 - £24,000)

This is a hybrid role with one day per week at our office address of School 360, Sugar House Lane, Stratford, E15 2QS. The other two days can be worked from home and/or for community visits as needed across the London Borough of Newham

Closing date: Apply by 12pm on Wednesday 30th July 2025. Please note that we may close the advert early if we receive enough applications

First stage interviews are scheduled for 4th & 6th August 2025

Additional Information

For more information about our community projects that you will be fundraising for, the full job description and person specification please download the ‘Fundraising Lead Job Summary & Description’.

Please note, we are passionate about creating a diverse workforce and particularly encourage applications from candidates of the global majority.

All job offers are subject to a satisfactory DBS check and references.

Prospective candidates must have the right to work in the UK.

Benefits of Working at Hopeful Futures CIC

Hopeful Futures offers a range of employee benefits including:

• Providing high quality training & a robust induction process to settle you into your role
• Enhanced maternity & adoption leave scheme
• 28 days annual leave increasing by 1 day for each year of continuous service (up to 33 days)
• An additional day off for your birthday
• We are a recognised disability confident employer
• We have an Enhanced Employee Assistance Programme with access to free counselling and other wellbeing services
• Ability to join the Blue Light Card Scheme which provides members with thousands of amazing discounts online and on the high street across categories such as holidays, cars, days out, fashion, gifts, insurance, phones and many more

Our client is an award-winning talent development organisation, creative producer, learning and training provider, charity and consultancy specialising in jazz. Their vision is a world in which opportunities for participation, ownership and leadership in music and the arts are made accessible to all. They are now looking to recruit a dynamic Learning, Outreach and Engagement Manager to oversee their music education and engagement programmes, on a full-time, permanent basis.

The Learning, Outreach and Engagement Manager will oversee a small team (made up of part-time operational staff, music leaders and volunteers) that is responsible for the delivery of a Learn and Train programme, performance programme, and for the development of outreach activities within schools, Music Education Hubs and other partners in the UK and internationally. The LO&E will be responsible for driving the engagement work of the organisation, focusing on enhancing and increasing the involvement of key stakeholders. The LO&E will also act as faculty lead on inclusion, child protection/safeguarding policies and procedures, and will advocate for the organisation in respect of all music education and engagement programmes.

To apply for this role, you will be a proactive, creative individual with significant experience of working in music education, talent development or the third sector. You will have knowledge and appreciation of diversity issues, approaches and good practice, and will have demonstrable managerial experience. You will have significant experience of devising, delivering and managing a varied programme of high quality educational and development activity with young people, adults and professional artists, and will have a good understanding of safeguarding.
​​​​​​​
To apply please submit your CV only in the first instance, preferably in Microsoft Word (cover letters are not required at this stage). Suitable candidates will then be contacted and sent across the full job description.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Please note this role is hybrid, working 3 days a week in their Harrow-based office.

Face-to-Face Fundraising Area Manager
Reference: JUL20254890
Location: Central Cumbria
Hours: Full-Time, 37.5 hours per week. Weekend work will be expected as part of the role
Contract: Permanent.
Salary: £30,075.00 - £32,108.00 Per Annum
Benefits: Vehicle: Company van provided for work travel and expenses paid for - Van for work purposes only. -  Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year - Flexible Working: Hours tailored to suit individual

About the Role

As a Face-to-Face Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in Lancashire and Cumbria with coverage across this vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising.

*Please note that, given the travel associated with the role, applicants will require a valid drivers licence and be well-placed to reach all of this area.

This is a hands-on role-supporting, coaching, and motivating your team while also fundraising alongside them to lead by example.

Key Responsibilities:

• Leadership & Coaching: Recruit, train, and develop a high-performing team of Fundraisers. Foster a positive team culture and lead by example to achieve fundraising targets.
• Performance Management: Monitor KPIs including membership volumes, average donation amounts, Gift Aid uptake, and attrition rates. Conduct regular reviews and provide coaching to continuously improve performance.
• Operational Oversight: Manage the daily logistics of your team, ensuring compliance with fundraising regulations and alignment with RSPB values.
• Travel & Flexibility: Regular travel across the East and South East (and occasionally wider regions) is required. A full UK driving licence is essential - Weekend work will be expected as part of the role.

What We’re Looking For:

• Proven experience in face-to-face fundraising and managing high-performing teams
• Strong leadership skills with the ability to inspire and develop team members
• Excellent communication and interpersonal skills
• Knowledge of ethical fundraising practices and relevant codes
• Ability to plan, organise, and think strategically
• Comfortable giving and receiving feedback
• Experience with leadership frameworks such as SMART objectives, root cause analysis, and Situational Leadership
• Familiarity with the RSPB’s mission and values is highly desirable

Benefits:

• Vehicle: Company van provided for work travel and expenses paid for - Van for work purposes only.
• Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year
• Flexible Working: Hours tailored to suit individual circumstances
• Wellbeing Support: Free 24-hour employee assistance programme for staff and close family
• Discounts: 20% off in RSPB shops and online store, plus holiday booking discounts
• Pension: RSPB matches contributions up to 7%
• Green Benefits: Cycle to Work scheme and green loans

Closing date: 23:59, Sun, 10th Aug 2025

We are looking to conduct interviews for this position from W/C: 11th August 2025.

We reserve the right to close this advert at any time once sufficient applications have been received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role will require completion of a DBS in addition to the standard pre-employment checks.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Job Summary

Ten Ten Resources is seeking a Schools Support Officer to play a vital role in supporting our partner schools in their use of our award-winning Catholic educational resources. Acting as a key point of contact for school staff, you will help ensure a smooth, welcoming and highly responsive experience from onboarding through to ongoing support.

You will handle school enquiries, maintain CRM data, manage user accounts, and support the delivery of school communications and helpdesk services. You’ll also contribute to the systems that underpin our delivery, bringing order, insight, and efficiency to the heart of our operations

This is a full-time, home-based role (35 hours per week), but we are open to applications on a job-share basis. Whether full-time or part-time, you’ll work closely with our collaborative and mission-driven team, combining independent responsibility with shared support.

We’re looking for someone who thrives in a remote working environment - highly organised, people-focused, and committed to excellence in service. If you’re proactive, adaptable, and inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.

Responsibilities

As Schools Support Officer, you’ll play a vital role in supporting schools and ensuring the smooth running of our operations. Your key responsibilities will include:

Client Support

• Act as the first point of contact for school enquiries across email, phone, voicemail and webchat.

• Respond to queries, resolve user issues, and provide quotes for subscriptions and trials.

• Triage communication to the relevant team member, where needed.
   

CRM & Data Management

Maintain the accuracy and integrity of our CRM (HubSpot), including:

• Keeping contact details up to date.

• Researching school term dates and contact information.

• Auditing pupil numbers and other key data.

• Building segmented databases for outreach to new markets.
   

Project Support

• Assist with content uploads and conduct basic technical checks.

• Support the planning and organisation of projects (e.g. filming, product launches).

• Research and source goods or services to support delivery.
   

General Admin

• Prepare and send occasional hard-copy mailouts.

• Handle post and support light finance admin, such as banking cheques.

• Provide flexible administrative support as needed across the team.

Place of Work

This is a home-based role, open to candidates based in the UK. The successful candidate will work remotely as part of Ten Ten’s home-based team.

The role is full-time (35 hours per week), typically worked across Monday to Friday. However, we are open to applications on a job-share basis, where two individuals work together to fulfil the responsibilities of the role. While there is some flexibility in working hours, availability is expected during core daytime hours to ensure collaboration with colleagues and timely support for schools.

We meet weekly as a team on Zoom to share updates, collaborate on projects, and pray together. In addition, we gather in person at least three times per year - typically once per term - for planning, training and team-building. These in-person gatherings usually involve overnight stays and are held at various locations around the UK.

We welcome applicants from across the UK who can commit to regular online engagement and travel for termly in-person meetings.

Person Specification

At Ten Ten, we believe that the Schools Support Officer isn’t just another role - it’s a vital presence that helps knit together our mission across hundreds of schools. We’re looking for someone who thrives in a remote working environment - someone who takes pride in being highly organised, attentive to detail, and ready to solve problems before they arise. You enjoy connecting with others through digital channels, build rapport easily, and are committed to providing exceptional support to both colleagues and partner schools.

The kind of person we’re looking for:

Essentials – you are:

Warm, welcoming, and professional – You have a friendly and reassuring tone in all interactions. You make people feel heard and supported.

Highly organised and detail-oriented – You keep multiple plates spinning and ensure nothing gets dropped. You catch the typo, notice the missing email, and follow up before anyone else does.

A proactive problem-solver – You take initiative. You investigate, ask good questions, and make things happen. You know when to act independently and when to consult others.

Resourceful and adaptable – You navigate new systems and shifting priorities with ease. You find solutions, even when no manual exists.

Strong communicator – You write clearly and speak confidently. You know how to communicate with school staff, teachers, and your internal team with warmth and clarity.

Tech-comfortable and willing to learn – You’re already confident with basic digital tools and eager to learn new ones. You might not know HubSpot or our CMS yet, but you’re curious, capable, and ready to learn.

Able to prioritise effectively in a busy environment – You can spot what’s urgent versus what’s important, and you keep things moving forward while staying focused on the big picture.

Desirable – it’s a bonus if you:

• Have experience supporting schools, education settings or customer service environments.

• Are familiar with project management tools, content management platforms (CMS), or customer relationship management (CRM) systems.

• Have experience supporting content updates, light marketing tasks, or school-facing comms.

• Have worked in a small, fast-paced organisation where self-direction was essential.

We’re looking for someone who:

• Is observant and engaged – spots the detail, the discrepancy, or the quiet ask behind the email.

• Has a ‘get stuck in’ mentality – you’re not afraid to roll up your sleeves and help out wherever needed.

• Is confident taking the lead when needed – actively shaping processes and offering support.

• Values teamwork and collaboration, but can also work independently and manage their own time well.

• Understands that while systems are important, people always come first—how they feel in their interaction with you matters.

Pembroke College, Oxford, is seeking a motivated and highly organised individual to join its Development team as a Development Coordinator. This role offers an excellent opportunity to gain broad experience in fundraising, alumni relations, and stewardship within a busy, supportive team.

Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that joins award-winning new developments with historic quadrangles. Pembroke’s Fellowship is forward-looking and its Governing Body has ambitious plans for the future, including a significant fundraising programme to support its ongoing development.

The Development Coordinator is a key member of the Development team, providing essential administrative support across alumni relations, donor stewardship, fundraising operations, and office management. The post-holder will serve as the first point of contact for alumni and supporters, manage team communications, coordinate event administration, maintain accurate donor records, and support a variety of projects to enhance alumni engagement and fundraising outcomes.

The role is ideal for a candidate interested in a career in fundraising or higher education advancement. The successful candidate will be an excellent communicator with strong organisational and administrative skills, good attention to detail, discretion, and the ability to work both independently and collaboratively in a busy environment.

Benefits include membership of the University staff pension scheme, 30 days of annual leave, free lunches during working hours when the College kitchens are open, and training and professional development opportunities.

Role overview

The Development Coordinator will provide administrative support to the Development team.  The role is ideal for someone interested in pursuing a career in fundraising and alumni relations as the post-holder will be exposed to a wide range of experiences and training opportunities.

Key responsibilities

The main duties to be carried out by the post-holder include:

Alumni Relations

• Manage the Development team inbox and act as the main point of contact for Pembroke’s alumni and other supporters by email, phone, and in person.
• Deal with external communications to the office and forward queries to the appropriate colleague where required.
• Produce briefing notes for the Master, Fellows, and other key staff and volunteers prior to events for alumni relations, stewardship, and fundraising purposes.
• Ensure that the alumni pages of the College website are kept up-to-date and contribute to the generation of online content for social media.
• Process credit card payments for events and ensure accurate records are kept and card details handled securely.
• Provide administrative support to the Pembroke College Ambassador programme.

Operations and Office Management

• Work with the Database and Insights Officer on projects to clean and improve data held on the university-wide DARS database.
• Process updates to contact and other details submitted by alumni.
• Deal with payment and pledge-related queries from donors and potential donors.
• Ensure that the database is maintained with accurate and up-to-date details on Pembroke alumni and other constituents.
• Provide logistical support for overseas trips and other visits undertaken by Development staff.
• Take minutes for meetings of the Campaign Board, Development Committee, Alumni Advisory Board, and other groups.

Internal collaboration

• Work collaboratively with the wider team and colleagues across Pembroke, supporting work outside your functional area where necessary.
• Support fundraising colleagues with regular giving activities including telethons and mailings.
• Provide general support and assistance to the team, particularly for event administration and donor stewardship.
• Attend events as required and assist the Senior Alumni Relations Officer to ensure they are successfully delivered.
• Co-ordinate stationery and office supplies including fundraising and alumni relations materials.
• Collect and deliver post to the Porters’ Lodge.
• To undertake such other duties as may be reasonably required by the Development Director, which may include travel and event attendance outside standard working hours.

Barnardo's are recruiting a Single Point of Access (SPA) Administrator for our exciting innovation research programme Generation PMTO (Parenting Management Training Oregon) service delivered in the UK for the first time.

Barnardo's approved for this 3 Year trial introduction of an innovative parenting programme (Generation PMTO- Parent Management Training Oregon) into the UK. Well tested around the World although this is the first time it is being trialled in the UK. The programme is for parents of children aged 8-14 who may be susceptible to serious youth violence if the parents are not given support. The programme is built on a strength based, solution focused, positive parenting model giving parents the tools to be the change makers in the family.

This is a three-year trial that will require flexibility and energy from the entire team, the project is evolving, and the team are currently in the pilot stage. The partnership is complex, involving three boroughs, the Ending Youth Violence Lab, Barnardo's, and GEN PMTO. A significant amount of time will be dedicated to liaising with various partners and borough stake holders, coordinating meetings, and establishing agreed ways of working.

Working in close partnership with the parents, the GEN PMTO trainers, the funders (Youth Endowment Fund), the evaluators (Ending Youth Violence Lab) and three boroughs chosen to trial the programme (BRENT, Tower Hamlets and Barking and Dagenham), we will focus on building stronger families and improving children and young people's life chances.

The post holder will be an integral part of the team to ensure smooth operational and business underpin. The role will require a good level of the following skills and abilities, do you have?

• Proven office experience with competence at organising meetings and taking minutes as required.
• Ability to provide comprehensive reports to internal and external stakeholders.
• Experience of budget monitoring and financial reporting
• Proficient IT skills in Microsoft applications
• High standards in communication skills when dealing with members of the public and other agencies.
• Experience in (or keenness to learn) Management Information Systems used.

In return you will receive:

• A challenging and rewarding job that will make a significant difference to the lives of children and young people
• Ongoing training and personal development opportunities
• A supportive working environment and management team

Requirements for this position are:

• Driving licence is desirable although not essential.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Although this contract has a permanent status, please be aware that this post is subject to funding currently until July 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31.07.26. 

Please note: Due to the high volume of applications for some posts, this advert may close before the stated closing date. We recommend applying as soon as possible.

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

JOB PURPOSE

You will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate key donor relationships and continue the development and implementation of the strategy to grow the major donor pipeline. As a Senior Manager, you will take ownership of the overall Major Donor Strategy, and budget and provide strategic insight into how we grow and improve our programme.

You will be confident in navigating complex environments with multiple stakeholders and in negotiating internally as well as externally, championing the major donor programme to ensure a strong enabling environment for the growth of the programme. You will enjoy developing strong relationships, have excellent communication and problem-solving skills and will be adept at managing donor and prospect pipelines as well as crafting compelling donor communications.

This role will be responsible for managing the Philanthropy Manager role and will provide support, mentorship and coaching to help the development of this role.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES

• Manage the philanthropy manager role through coaching, and by motivating and supporting them to reach their annual target.
• Build on a warm portfolio of donors to achieve current income targets and spot opportunities for growth and deeper development of philanthropic relationships
• Monitor and deliver annual philanthropy budgets and KPIs, assessing ongoing performance, proactively managing risks and providing accurate reporting.
• Own and drive the Major Donor strategy in collaboration with the Head of Philanthropy.
• Support on intermediary strategy and growth in this area.
• Work as part of the Philanthropy Team to grow opportunities within the major donor funding stream in line with UK4U’s fundraising strategy
• Lead on the growth and development of a robust prospect pipeline working with the corporate team, individual giving team, trustees, prospect research team, philanthropy team and other key stakeholders.
• Work with the wider international organisation to identify the most appropriate funding propositions for donors and also the internal technical experts and leadership colleagues who can help support and drive forward opportunities.
• Craft compelling propositions and proposals for major donors and ensure quality and timely reporting on donations made.
• Establish a strategic and tactical response to selected prospects and existing major donors in the event of humanitarian emergencies.
• Work independently and with the prospect researcher to gather up-to-date and accurate information on existing and prospective donors.
• Maintain accurate records on Salesforce, for income recording and earmarking.
• Work with the wider team to deliver bespoke activities including virtual and in-person events
• Support wider PPH strategic initiatives: helping identify and implement enablers to help the organisation secure and grow more multi-year partnerships, including at transformational levels.
• Help to position and raise awareness of UK4U’s role among peers, donors and other audiences by participating in sector networks and representing UK4U at events, as appropriate.
• Work within UK4U’s due diligence policy and GDPR policies and processes.
• Support the philanthropy team in other activities, as requested.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

 PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of inputting into annual plans, multi-year budgets.
• Experience of working towards and monitoring and tracking KPI targets
• Experience of inputting to and implementing strategy
• Experience of growing prospect pipelines
• Experience of working in an income generating capacity with an NGO, INGO or university to identify, approach, secure and steward prospects and major donors giving or capable of giving over 5 to 7 figure gifts.
• Experience of developing donor care plans and delivering bespoke proposals and communications to generate income.
• Experience working with senior stakeholders (including CEO and Chair of Trustees)
• Strong experience of networking.
•  Must be comfortable working at pace and on multiple opportunities.

Essential Skills/Knowledge

• Confident communicator with the ability to effectively influence and negotiate with internal and external stakeholders at senior levels.
• Strong understanding of the philanthropic environment within the UK
• Ability to analyse reports and communicate complex themes and subjects in an accessible and compelling manner in writing and verbally.
• Ability to act proactively to identify new and strategic fundraising opportunities.
• Good attention to detail, ability to proof-read.
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Excellent stakeholder and relationship management skills.
• Proficient in using Word, excel, PowerPoint.
• Working knowledge of fundraising databases.

Desirable Skills/Experience

• Knowledge of international development or related subjects helpful but not essential
• Line management experience
• Experience of leading on developing multi-year budgets and plans.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (pro-rata for part-time contracts).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.

Closing date: 20 July 2025

Interviews date: 24th – 28th July 2025

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.