Programme Lead Jobs

Kentown Programme Project Lead

£29,000 - £34,000 DOE + benefits (including company car, 25 days annual leave, reward scheme and pension)

Lancaster and surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing!

We are looking to appoint a Programme Project Lead who will be responsible for the day to day development and management of the Kentown Children’s Palliative Care Programme.

Reporting to the Director of Care and based at our Kentown Care Team office in Lancaster, you will work in partnership with health, education and social care professionals, specifically Together for Short Lives to lead the project and to raise awareness of the programme and of children’s palliative care.

You will take responsibility for delivering a high-quality family support service, managing the Kentown Family Support Team and will be a member of the Rainbow Trust Care Managers group, contributing to service development across the wider organisation and providing management and leadership to the team in relation to all safeguarding issues.

Having worked within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact on family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.

· An experience project manager – you recognise the importance of effective partnership working to successfully lead a project of scale and importance

· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.

· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.

· A persuasive, inclusive approach to achieving goals quickly and correctly – with a warm and friendly working style.

· Strong networking skills and confident use of MS Office - Educated to A-level (or equivalent) with a project management qualification.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

The Head of Programmes is a critical role for the organisation, responsible for ensuring DEC funded programmes meet programmatic standards, are fully traceable, routinely monitored and comply with organisational procedures and institutional donors’ requirements. In addition, the Head of Programmes is also appointed as the Serious Incident Reporting (SIR) Officer, serving as the first point of contact for member agencies to report incidents regarding safeguarding, financial misconduct and reputational risk.

Externally, the Head of Programmes liaises with the Foreign, Commonwealth and Development Office Senior Response Officers, UN OCHA, Charity Commission, Emergency Appeals Alliance, Member Agencies including Humanitarian Directors and in-country colleagues.

Key responsibilities:

Communication and Collaboration

• Key point of contact with member colleagues regarding programmes finance, adaptive programming and DEC compliance, facilitating timely and accurate communication.
• Contribute to DEC functional and advisory groups, Board sub-committee meetings and Board meetings including participation in Humanitarian Directors meetings.
• As a key point of contact with FCDO SROs, develop and maintain a positive and collaborative relationship, and ensure timely delivery of all UK Aid Match MOU obligations.
• Strengthen and maintain colleagues understanding of DEC’s ways of working both internally and externally (DEC HQ members, in-country colleagues and local partners and key stakeholders).

Analysis and Reporting

• Provide oversight to the review and analysis of member charity appeal budget plans and financial reports with a focus on compliance with DEC policies and good practice guidelines to assess unusual variances and value for money considerations.
• Deliver and contribute to timely and high-quality infographics, reports and briefings for key stakeholders and institutional donors including Board of Trustees, FCDO and BBC.
• Manage & maintain investment in public transparency and demonstrate DEC’s contribution to the humanitarian sector, including reporting to IATI and UN OCHA Financial Tracking Service (FTS).
• Continuously develop, improve and manage DEC’s Knowledge Information Management systems (KIM), as user-friendly collaborating platforms that enhance learning and enable data analysis, visualisation and high-quality reporting.
• Collect, analyse and present accurate and timely data to help inform a rapid assessment of appeal Criteria 2 for both rapid onset and evolving protracted crises and contribute to the development of the Case for Appeal.

 Management and Leadership

• Holistic and flexible approach to any given scenario/context, whilst ensuring a robust process is followed, recorded and documented.
• Deputise for the Director of Humanitarian Programmes and Accountabilit
• Effectively line manage and provide leadership to Grant Managers and Programme Officers, contributing to the high performance of the Programmes & Accountability team.
• Manage the Appeal Surge Roster (external consultants) including overseeing recruitment and necessary training.
• As Serious Incident Reporting Officer, manage processes and support with onward reporting to key stakeholders including FCDO and Charity Commission.
• Manage service providers as required.

If you have managed similar portfolios in humanitarian organisations, have demonstrable leadership qualities, with a proven ability to represent organisations at the highest level, then we would love to hear from you.

How to apply

Please apply with your anonymised CV & cover letter.

We will be interviewing on a rolling basis, with the intention to fill the role by November 2024.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, you confirm understanding of, and consent, to these recruitment procedures.

LitterHeroes Programme Manager

Salary: £ 27,665p.a. pro-rata (£34,581p.a.  FTE)

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies

Contract: Permanent

Hours:  30 hours per week (we are open to discussing how this may work for you)

Location: Home based with some travel across England

Wigan or London (office or hybrid working) is also available

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.

This role sits within the Volunteering & Community Engagement team who run a range of programmes and activities for volunteers, which includes the national LitterHeroes Programme.

This role will be responsible for the development, management and coordination of the Keep Britain Tidy LitterHeroes programme.

The role will engage with our dedicated volunteers in both the LitterHeroes and LitterHeroes Ambassadors networks who are taking action on litter across the country.

The aim of this role is to develop and deliver the programme to increase the impact our volunteers can have. The post holder will expand engagement with Keep Britain Tidy LitterHeroes and LitterHeroes Ambassadors and increase their support, knowledge, and ultimately the action they take, developing the programme so that it has real impact.

The role will manage these two inspiring networks of volunteers, growing the volunteer base; providing advice; supporting them to take action in their local community; supporting them to promote Keep Britain Tidy’s campaigns; developing online support systems; and measuring and communicating the impact of the work they do

As we’re moving forward, we recognise that a diverse workforce yields the best results.  We embrace all the different identities in the UK, and we want our workforce to reflect that.

Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff and welcomes applicants from all backgrounds.

All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.

If you are interested in this job and want to help us, make a difference, please review a copy of the full job description found on our website.

After reading the application information, if you would love to work with us, please continue to apply. 

As part of the application process, you will need to answer 3 questions, submit a tailored CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population, and we are not excluding any community.Please note that this information will be held separately.

Please ensure that your CV fully demonstrates the essential skills/experience asked for within the Job Description before you continue to apply.

Please submit your application before the closing date.

The deadline for applications is 09:00 Monday 21 October 2024

For successful candidates, interviews will be held via Microsoft Teams on Tuesday 5 November 2024

If you require an in-person interview, please let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

Are you an experienced professional with a strong background in programme management and leadership, eager to oversee an ambitious initiative that assesses how aid organizations are meeting their commitments to people in crisis? Do you want to contribute to improving collective accountability in the humanitarian sector ? If so, we would love to hear from you.

• Time commitment: This is envisaged as a full-time role, 80% will be considered for the right candidate. The current funding for this post is for three years. It is anticipated this person would help raise additional funds for the continued development of this approach.
• Location: London preferred. Geneva could also be considered. Possibility for other locations if hosted by a CHS Alliance member. Location is determined by the candidates right to work in that country.
• Salary: Between 48685-55’640 GBP, adjusted for other locations
• Start Date: As soon as possible, no later than January 2025

Join the CHS Alliance as Programme Manager !!

This is a new role for the CHS Alliance which will oversee the delivery of an ambitious new approach to assess how aid organisations are meeting their commitments to people in crisis. The CHS LOCALED initiative is initially supported by USAID BHA with a three-year programme covering four countries. It compares community views of the aid response with how organisations assisting them are meeting their CHS Commitments, providing a comprehensive picture of aid effectiveness in specific humanitarian responses.

The Programme Manager – Collective accountability for affected people, is a senior role which will oversee a diverse and multifaceted programme. It will require strong coordination skills to liaise with many of the CHS Alliance members, partners and secretariat team functions. The role demands someone who thrives on overseeing competing demands, is an excellent, clear and diplomatic communicator, and sees the potential for innovation and adaption based on learning. This role will work collaboratively with the Senior Advisor for Policy & Outreach, who will provide technical and representational leadership for the programme

Passionate about nonprofit and humanitarian work? Here’s your chance to make an impact!

Do you want to help build a world where everyone feels part of a community?

Do you drive reliable delivery and ongoing improvement of programmes?

Are you a strong and highly motivated team leader?

If you answered yes to all of the above, this could be the role for you! We’re looking for an experienced part-time programme manager to develop the delivery of key projects: our community & children’s offer; intergenerational initiatives; events and communications; and corporate partnerships

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects. Since resuming services post-Covid, we have realized the needs and wants of the community have shifted from our previous offer. We have a strong Community Development programme to connect with and rebuild our offer, including some big changes to pre-Covid ways of working. Building on a strong track record, we intend to continue working with the community to deliver activities and events that meet local needs while also providing opportunities for fun and friendship. Our community offer includes activities connecting children to nature and tackling food insecurity; accessible community fitness and wellbeing activities; and intergenerational activities and events. We are re-developing our offer whilst staying focused on our aims: ensuring that everyone feels part of a community and that no one is isolated or lonely. We are looking for a fresh pair of eyes to help us evolve this work.

The role

In this role, you’ll be responsible for:

• Strategic development and oversight of community programmes for children, adults and across multiple generations

• Leadership and line management of team; oversight of sessional facilitators and contractors used by team

• Setting programme budget and service targets; monitoring and evaluation to ensure delivery against these

• Playing a key part in building, broadening and developing new funding for these programmes and maintaining relationships with current funders

• Lead role in planning and execution of community events

• Development of corporate partnerships and CSR relationships

• Responsibility for general outward communications, including social media

• Contributing to the wider organisation as a member of the Senior Management Team

• Acting as Deputy Safeguarding Lead

About you

You have a track record of developing and delivering excellent community programmes in the third sector. You’re a seasoned team leader with experience of change management. You have an outwardlooking approach and are passionate about building programmes with community buy-in. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. You have experience of fundraising and maybe other types of income generation. You have strong relationship building skills – internally and externally - and build trust and credibility easily. You are passionate about the power of community to connect and support people.

About us

We are an energetic, experienced, and passionate team of 17 mostly part-time workers with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a strong and innovative organisation which has doubled its reach and impact in recent years. This role is four days per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Wednesday 23 October 2024.

Step Up Hub

Established in 1996, Step Up Hub is a grassroots charity in the London Borough of Brent dedicated to addressing the root causes and consequences of poverty and inequality within disadvantaged communities, especially within the global majority. It offers an array of services covering welfare, education, training and skills development, as well as on mental health, cost of living, and physical wellbeing. It adopts a whole village approach in its work and values working together to secure a shared sustainable future for all.

‘I AM Brent’ consortium

Step Up Hub leads a consortium, known as I AM Brent, that consists of six well-respected local charities who are working together to address the root causes and effects of violence affecting young people in the London Borough of Brent.

Programme Description

The programme is part of the Mayor of London’s flagship violence reduction programme, known as MyEnds. It is a place-based violence reduction initiative that adopts a public health approach. The consortium is providing an array of positive opportunities for young people and support for families, including through tailored interventions. The programme also aims to improve statutory and voluntary organisation networks and access to referral, and to ensure the voices of young people and community members are built into provision. The work is focused on the Church Road Estate, Stonebridge Estate, St Raphael’s Estate, Chalkhill Estate and Harlesden Town Centre areas.

The Role of the Programme Manager

The Programme Manager will act as the glue between consortium members and provide a key link with statutory bodies, voluntary organisations, and the community. The Programme Manager will be responsible for supporting consortium members with project deliverables where necessary, optimising the integration of provision, overseeing referrals, and brokering community partnerships. The Programme Manager will also schedule meetings and shared activities, provide secretarial support, and represent Step Up Hub and the consortium at relevant meetings.

In addition, the Programme Manager will:

· be responsible for line management of two other Step Up Hub staff members working on I AM Brent programme deliverables, a Network and Communication Lead and a Community Engagement Lead,

· manage, report on, monitor and evaluate the progress of interventions,

· report to VRU, attend VRU meetings, and cascade relevant information from the VRU to consortium members,

· be responsible for engaging stakeholders and community partners, identifying and leveraging their skills, expertise and assets, and leading on youth and community forums

· help engender an environment of trust and collaboration to support stakeholders and community partners engage positively with Step Up Hub and the consortium,

· manage a grant pot and support the delivery of small projects that are funded from it,

· work to actively promote the consortium and Step Up Hub’s activities, as per the organisational guidelines, through producing publicity materials and written reports for regular newsletters and by keeping the website updated,

· coordinate and monitor project budgets, working alongside the finance officer as required,

· ensure that safeguarding is central to the service delivery and is systemically built into case management processes,

· ensure equality of opportunity is embedded in all service delivery by Step Up Hub and consortium partners,

· provide secretarial services for the project steering group, progress meetings and small grants awarding panel.

The programme manager will be supported by the Step Up Hub senior leadership team and consortium partners on all aspects of programme delivery.

Salary: £48,000 - £53,000 per annum
Position Type: Full Time, Permanent (35 hours per week)
Location: Hybrid - London and Dorset Offices (There is scope for this role to be based in either the London or Dorset area, but please note that 1 day per week on average will be in the Dorset office)

Application Deadline: Midday 11th October 2024

Benefits:

• Flexible working arrangements
• 22 days’ leave with an additional day of leave per year (up to a maximum of 25 days) PLUS Christmas holidays closure period in addition to your annual leave
• Social events and team days

About Just a Drop

Just a Drop works at a grassroots level with our country partners to support communities around the world with access to sustainable safe water solutions, sanitation facilities and knowledge of safe hygiene practices.

About the role

The Head of Programmes leads the design, implementation, and evaluation of all Water, Sanitation, and Hygiene (WASH) projects within Just a Drop. This senior leadership role requires a visionary leader with strategic thinking, programme management expertise, and a deep commitment to improving WASH services in underserved communities. The ideal candidate will ensure that all programs are aligned with the organisation's mission, are sustainable, and have measurable impacts. The role is supported by a team of 3 staff and 11 volunteers with significant experience: hydrogeologists, engineers and WASH experts who give technical advice, and help with monitoring and partnership building.

Person specification:

Experience:

• Proven experience in a senior leadership role.
• Proven track record in designing, implementing, and evaluating complex WASH programmes in developing countries.
• Experience in managing multi-disciplinary teams across different locations.

Skills and Competencies:

• Strong leadership and management skills with the ability to inspire and guide a diverse team.
• Excellent understanding of WASH sector challenges, trends, and best practices.
• Strong analytical and problem-solving skills, with experience in MEL systems.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with a wide range of stakeholders.
• Proficiency in project management tools and software.
• Fluency in English.

Attitude:

• Passionate and enthusiastic about improving people’s access to WASH
• Positive and solution-focussed
• Willingness to travel as needed to project sites, including remote areas – up to 2 international visits of approximately one week each per year
• Ability to work under pressure and handle multiple priorities simultaneously.
• Commitment to the organisational values – learning, sustainability, collaborative, inspiring, personal.

How To Apply:

Please see the full Job Description attached to this role.

Please click ‘Apply Now’ and continue to submit your CV and accompanying covering letter.

Your covering letter should be no more than 2 sides of A4 explaining your motivation for applying and how you fulfil the role specification.

We will be conducting the first round of interviews during the w/c 21st October 2024 and second round interviews will take place on the w/c 28th October 2024.

In line with the Equality Act 2010, we are committed to offering reasonable adjustments throughout the recruitment process and beyond.

We actively encourage applications from people of all backgrounds, abilities, and cultures.

REF-216 969

We are looking for a Programme Assistant to support the delivery of the Development programmes team which delivers over 200 training and development activities annually for NHS boards and foundation trust governors.

The Development Programmes Assistant is a newly created role in the team and will work closely with the whole of the Development programmes team in providing effective programme administrative support.

This is an exciting opportunity for someone who is looking to build their programme and event experience in a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board development programme.

The postholder will be an enthusiastic and hardworking individual, who is eager to learn and be a member of a high-performing team.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team.

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

Please note: You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship 

Programmes Manager

If you want to change lives, call us - we want to hear from you!

Become part of a dynamic charity, with a great mix of people committed to making a real difference for young people through a range of fun and challenging programmes and initiatives.

Action4Youth changes lives and creates better chances for young people by creating opportunities to discover their personal strengths and potential.

We work with young people from all backgrounds and all abilities to make a real difference to their futures.

We are a respected and dynamic charity based in Buckinghamshire and Milton Keynes but reaching young people across the wider south east region.

This is an opportunity for someone with a can do attitude and a strong desire to make things happen.

You will join a supportive, driven, committed team whose desire to achieve is matched by an intention to enjoy work on a day to day basis. You will be based in Aylesbury. You should expect to enjoy being part of a collaborative, loud and energetic organisation.

Our Mission; To support all young people’s growth towards fulfilling and responsible adult lives, Action4Youth develops physical, mental, spiritual, moral and cultural abilities which act as:

· A Springboard towards realising dreams

· A Safety Net for those at risk

· A Voice of influence from the young and for the young

In order to benefit as many young people as possible while maintaining Action4Youth’s financial stability, we partner with those (government, schools, youth clubs, businesses, trusts and foundations and others) who share our mission.

 What we do; Action4Youth delivers various youth programmes including; the National Citizen Service (NCS), Grow Your Ambition, The Inspiration Programme (TIP), The Breakout Programme, The Junction and an established mentoring programme.

Action4Youth takes the strategic lead for the voluntary organisations supporting children and young people aged 5 – 25 years across its area. It has around 75 organisations in membership and offers a range of essential support and services.

Our outdoor education centre, Caldecotte Xperience in Milton Keynes, creates opportunities for young people to have amazing, challenging, fun and sometimes transformational experiences. They learn what they can do rather than what they can’t, building their confidence and self-belief.

Action4Youth is the operating authority for Buckinghamshire, Milton Keynes and Northamptonshire for Open Awards Groups for the Duke of Edinburgh Award Scheme.

 REPORTING TO:  Programmes Director

 HOURS: 37 hours per week – the role requires some evening and weekend work

 LEAVE:    28 days holiday per annum plus bank/public holidays 

CONTRACT:  Full time, permanent

 SALARY:Approx £37, 376- £44, 903 

PENSION: Up to 5% matched contributions 

TRAVEL: Travel around Buckinghamshire, Milton Keynes and surrounding counties will be necessary. 

PURPOSE OF THE JOB:

 Primary Function

Support the Programmes Director with design, planning, delivery and reporting of current and future Action4Youth Programmes and initiatives. The Programmes Manager will line manage specific programme teams, will have responsibility for working within a set budget and will be a key link with partner organisations ensuring best practice and efficient programme delivery. They will be responsible for monitoring contractual KPI’s and take the lead on reporting and impact measurement of specific programmes.

The Programmes Manager will need to provide cover for all their direct reports, as well having some of their own programme delivery. They will need to be confident with large groups of young people and be able to work flexibly. We are looking for an experienced line manager with good knowledge of HR processes and experience managing multiple different work streams. This a senior role suited to an experienced and insightful manager who will contribute to the strategic growth of Action4Youth.

Action4Youth currently operates a number of programmes/ services. The Programmes Manager will lead on the following; The Junction Youth Centre, The Inspiration Programme and Training/ Membership and Mentoring. You will also be required to assist with delivery and the on call rota for the National Citizen Service (NCS) programme during peak times. Other programmes may be added in future as Action4Youth develops new initiatives based on the needs of the young people we work with. This role will focus on each or any of these as required within Action4Youth’s overall senior team.

The Programmes Manager will directly line manage the Programmes Leader, The Junction Centre Manager and The Inspiration Programme Manager.

Programme Specific duties and responsibilities:

The Junction Youth Centre 

The Junction is a multi service youth centre based in High Wycombe town centre, it is open 7 days a week from 4-9pm. The Junction is for young people aged 12-18 years (up to 25 with SEND) and is funded entirely from Grants and Trusts. The service offers a variety of sessions ranging from a general youth space, health and wellbeing, cooking and 1:1 mentoring.

The Programmes Manager will be expected to work at The Junction one day a week from 2- 9pm and will work with the Centre Manager to ensure the smooth running of the service. You will oversee contractual KPI’s and lead on reporting. This role will include being part of an on-call rota during evening and weekends.

The Inspiration programme

The Inspiration programme is an Action4Youth initiative that aims to broaden horizons and raise aspirations of young people. The programme takes place in schools across Bucks, Milton Keynes and surrounding counties and follows five pillars; Police and Criminal Justice, Health and Wellbeing, Arts and Culture, Community and the Environment and Working Life.

The Programmes Manager will oversee the successful delivery of The Inspiration Programme and support the Inspiration Programme Manager to plan, timetable and deliver high quality programmes. They will be responsible for quality control and will personally deliver at least one TIP programme across the academic year. They will need to work closely with the Development Team on growth of the programme and broaden our reach into more schools and geographical areas.

Training/ Membership and Mentoring

Action4Youth is an umbrella organisation for voluntary youth clubs and groups across Bucks and Milton Keynes. The Programmes Leader provides training, both internally and externally, and line manages the Aylesbury Vale and Milton Keynes Mentor. You will support the Programmes Leader to lead our membership and training programme, achieving set KPI’s, and ensure the smooth delivery of our mentoring programme.

NCS

NCS is the government’s flagship youth development programme, funded through the NCS Trust. NCS offers 16 and 17 year-olds from different backgrounds the chance to take part in a range of challenging activities away from, and in, their communities.

The Programmes Manager will assist their counterpart in delivery of the NCS programme at peak times; specifically working on seasonal staffing, training and wave management. You will be part of an out of hours on call rota and be required to be on site on programme start and finish days. When on call you will be required to provide programme guidance and support on safeguarding and incidents.

 Key Tasks and Deliverables

•  Work closely with the Programmes Director, Programmes Manager and your direct reports to ensure the successful and effective implementation of the above programmes
• Assist with out of hours on call duties for NCS residentials and The Junction Youth Centre- this will include incident management and safeguarding support
• Provide day to day management of the assigned projects ensuring effective programme delivery
• Plan projects, monitor overall progress, manage risks, opportunities and resolve issues as required to keep projects on track to agreed baselines and objectives.
• Provide direct line management to staff of the assigned programmes
• Demonstrate strong analytical skills and provide workable solutions to challenges/ barriers that may affect delivery
• Deliver programmes within set budgets and report planned and actuals to the Programmes Director/ funders.
• Report progress of projects at regular intervals to the Programmes Director.
• Ensure that reviews/meetings are appropriately conducted in line with the governance framework by chairing reviews and presenting progress reports to the Senior Management Team and external partners.
• Regularly review against agreed standards to ensure that project requirements are being met.
• Ensure you are well informed of contractual requirements and be able to adapt to changes in delivery requirements quickly and effectively.
• In this senior role you will have strategic responsibility for managing areas of activity involving the young people that we work with. You will have significant responsibility for Safeguarding and the safety of young people as they interact with the organisation.
• Raising the profile of Action4Youth, young people, the value of youth work and promote non-formal learning.

DUTIES AND RESPONSIBILITIES

• Support events and meetings when required.
• Effectively monitor, report and evaluate all aspects of work.
• Support the continued development of quality standards as specified by Action4Youth.
• To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.
• Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people. 

Other Duties

To carry out any other Action4Youth duties as required by the Programmes Director, SMT or CEO including:

• Attending meetings as required
• Fulfilling any other reasonable duties requested by the Programmes Director, SMT or CEO
• Providing written reports for Action4Youth meetings when required.
• Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.
• Attending relevant CPD training events in line with Performance Management appraisal.
• Undertaking responsibility, as part of the team, for all Health and Safety work related matters.
• Working within the guidelines of Action4Youth policies and procedures.

Person Specification – Programmes Manager

Essential 

Experience/ Knowledge:

Strong youth engagement and facilitation experience.

Previous work experience in the youth, education or community sector.

Experience of planning, monitoring and evaluating work with young people.

A full UK driving licence and access to a vehicle. 

Technical Job Related Skills:

Excellent communication skills, including being able to positively engage with young people and parent/ guardians from a variety of different backgrounds.

Ability to plan, prioritise and organise own workload.

Confident user of IT, including Excel, Word, PowerPoint, Social Media and CRM systems (Salesforce).

A flexible approach to work including willingness to take on tasks outside the normal remit and to work irregular hours.

Experienced line manager with good knowledge of HR processes.

Personal Job Related Skills:

Integrity and discretion when dealing with sensitive information.

Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential.

A positive, enthusiastic and ‘can do’ approach to work.

Committed to your own learning and development

Confidence to present to and coordinate large/small, formal/informal meetings.

Ability to share information and work collaboratively with other agencies and stakeholders.

Prioritise and manage large workloads.

Work with and report to the Programmes Director.

Proven track record of effective line management.

Ability to work alone using own initiative.

A team player who is enthusiastic, friendly, approachable, flexible and a good problem solver.

Strong interpersonal skills, tact, sensitivity and diplomacy.

Understand the ethos, values and culture of Action4Youth.

Demonstrate an awareness of equal opportunities.

Education and Training:

Be committed to personal development and further training, as appropriate to the development of the role and Action4Youth.

Desirable

Experience working with young people in a residential setting

An understanding of the charitable/voluntary sector

Practical experience of designing and delivering presentations to a varied audience

Previous experience of using a CRM system (Salesforce) and the ability to run reports as required.

Job Title: Energy Programme Manager
Company: Gorta T/A Self Help Africa
Location: Lilongwe, Malawi
Contract type: International/National 2-year fixed term contract, full time
Reports to: DCD Programmes

Organisation overview:

In late 2021 Self Help Africa (SHA) and United Purpose (UP) merged, with our Global Office in Dublin, Ireland and a UP office in Cardiff, Wales. In early 2023 we launched a new five-year organisational strategy, which defines our shared mission as the alleviation of hunger, poverty, social inequality and the impact of climate change through community-led, market-based and enterprise-focused approaches, so that people can have access to nutritious food, clean water, decent employment and incomes, while sustaining natural resources.

Our three values are:

• Impact: We are accountable, ambitious and committed to systemic change
• Innovation: We are agile, creative and enterprising in an ever-changing world
• Community: We are inclusive, honest and have integrity in our relationship

We require a team ready to live up to our values to encourage initiative and valuing of partnerships, thus requiring a Country Director who can model our values, and be able to build on the strengths of our teams.

We are in the process of transitioning country registrations from United Purpose to Self Help Africa in The Gambia and Senegal and these two countries form an integral part of the West Africa programme along with Burkina Faso and Nigeria. Self Help Africa is now registered in The Gambia.

Job Purpose:

The Energy Programme Manager will provide strategic and technical leadership in the delivery and development of the SHA Energy programme in Malawi. They will be expected to oversee the implementation of SHA’s existing portfolio of Energy projects in Malawi, provide technical input to the team and sector in Malawi, continue to develop programme approaches based on evolving best practice and the changing landscape, and mobilise resources for continued growth of the programme. 

The position will report to the Malawi Deputy Country Director- Programmes and there will be regular meetings between the Energy Programme Manager, other Programme Managers and Management Team in Malawi and technical advisors from SHA’s Global Office. The role will also involve capacity building of national staff in Malawi to take increased ownership of the programme and enable its continued growth. The Energy Programme Manager will leverage their technical and contextualised knowledge to provide expert advice and advocacy to Malawi’s energy sector (particularly in the areas of cleaner cooking, carbon finance and off-grid electrification) and maintain the programme’s close and productive relationships with its donors and stakeholders to expand the reach, sustainability and impact of our work.

Key Responsibilities:

1.Programme Management and Oversight

1.1 Quality Assurance

• Ensure the programme portfolio is delivered in line with good practice and quality benchmarks in line with sector-based standard operating standards and GESI tools etc
• Ensure an adaptive management approach is taken
• Work with the Monitoring Evaluation Accountability and Learning (MEAL) Working Group through National MEAL Manager to ensure that we are documenting learning and integrating it into programme design and delivery.
• Ensure MEAL data collected is in line with national MEAL framework through participatory M&E approaches and integrating feedback from staff, partners and project participants.
• Liaise with relevant organisation technical advisors and incorporate learning and global expertise in the programme cycle
• Ensure value for money and efficiency across the programme cycle
• Conduct field visits to monitor project progress.

1.2 Compliance & Risk

•  Oversee the development and timely submission of high-quality donor technical and financial reports, in collaboration with projects and operations colleagues
• Ensure that processes are in place to allow for systematic and inclusive feedback to communities and stakeholders on all programme reports and evaluations undertaken
• Working with Project Managers to ensure all projects develop annual, quarterly and monthly plans and that these are actioned and reported against
• Deliver a consolidated risk assessment for the programme portfolio every month and ensure mitigation measures are actioned and followed
• Ensure that internal audit is adequately budgeted across the portfolio
• Ensure that internal audit findings and recommendations are followed up on and actioned as per agreed timelines
• Ensure that every project in the portfolio has a grant opening and closing meeting and that these are filed
• Ensure that every project has monthly review process
• Ensure adequate oversight on all financial transactions and project activities to reduce the risk of non-compliance with policies and risk of fraud
• Ensure annual procurement planning and that all project procurement is cost effective in line with donor and organisational policy
• Ensure that project implementation is complying to donor driven policy and direction, such as the DSA policy, and engaging in communication and advocacy through the MT where donor direction is not in line with the Malawi 2063 or the organisation’s vision and mission.

1.3 Finance

• Oversee internal monthly financial reports and project budgets and cashflow forecasts
• Ensure full project spend without disallowance
• Authorise all project related expenditure in line with SHAs Delegation of Authority framework
• Support and oversee project related procurements.

1.4 Safeguarding

• Ensure that all projects have an active trained safeguarding focal point who can effectively disseminate the reporting channels and policy
• Ensure that all project have a safeguarding plan and report against this during monthly meetings
• Ensure that reporting channels are promoted and visible across all projects in the portfolio
• Ensure that all colleagues within your portfolio have undergone safeguarding training and signed the global code of conduct
• Ensure all staff, partners and stakeholders sign, comply and promote the SHA Safeguarding policy and code of conduct.

1.5 People Management

• Manage teams of staff across all projects in your portfolio and provide line management to Project Managers
• Incubate and enhance skills development of staff across the programme, encouraging learning and development, identifying opportunities for professional development and upward mobility within the organisation
• Ensure all staff members in your portfolio have completed an induction, have passed probation and that annual PDRs are conducted
• Ensure the portfolio has the right team in place in line with the strategy and the values of the organisation
• Ensure that the portfolio can retain and attract skilled and experienced gender balanced teams
• Ensure that you are promoting wellbeing across your team and that staff are encouraged to take their leave entitlements and access training and wellbeing opportunities provided by the organisation
• Cultivate a culture of accountability, adherence to group policies, and prioritization of staff welfare and security.

2.Strategy and Programme Development

• Ensure we are working in line with the locally-led development approach
• Provide technical support to programme implementation for Malawi Energy programme staff to deliver consistently high quality, innovative programmes in both the energy and carbon finance sectors.
• Working within the Malawi Country strategy, and working with other Programme Managers, towards the delivery of our Strategic Objectives and ensuring integration across our work
• Feed into the development of new Country Programme policies and position papers
• Keep up to date with global good practice, technology, approaches and emerging trends, as well as innovative ideas, translating them to the Malawi context
• Capture learning and adapt programming accordingly to maximise impact for communities
• Feed into and promote our Community-Led programming policy work. Maintain long term local and international donor relations to ensure continuation and growth of existing funding
• Keep abreast of new funding opportunities and oversee the development of high-quality proposals for existing and new funders based on organisational learning. Diversify funding sources and secure funding for existing and new areas of focus in line with the CP strategy including carbon finance and impact investment.
• Foster establishment and growth in SHA’s sustainable energy social enterprise
• Where requested by other Country Programs, to provide remote technical advice to assist in the delivery of their projects.

3. Partnership, Representation and Advocacy

• Act as a thought leader in the energy sector in Malawi providing technical support and strategic direction to a wide range of stakeholders across private and public sectors, and civil society.
• Support the National Cookstove Steering Committee (NCSC) as a key member of the coordination group for which SHA is the secretariat. This includes leading the organisation of the annual Cleaner Cooking Conference and quarterly coordination group meetings.
• Maintain, strengthen and build networks and alliances at national level with government, academia, donors and local organisations
• Maintain, strengthen and build partnerships with companies and entrepreneurs to augment the programme’s reach and sustainability of impacts through market-based approaches.
• Ensure active engagement of the programme at district level with all relevant government structures
• Act as the primary focal point for all donors that fund the programme portfolio
• Liaise with Government of Malawi counterparts (national and district) and ensure we are visible and working in line with Government needs and priorities
• Represent SHA at workshops and conferences, ensuring our organisation and work is visible
• Maintain and expand our partnerships across Government, academia, private sector, NGOs and wider civil society, working in coordination with our Partnerships Manager
• Proactively engage in relevant fora and working groups to achieve systemic change within the sector
• Ensure all programme learning is shared internally and externally.

Knowledge, Experience and Other Requirements:

Qualifications and Experience

• Degree level qualification in energy, development, environment or other relevant discipline (post-graduate preferred)
• Minimum of 3 years’ experience in a similar position in sub-Saharan Africa, focusing on green energy access

Essential

• Demonstrated strategic judgement, planning, co-ordination and prioritisation skills
  Demonstrated project and programme design and proven ability to secure funding from a variety of donors including international development agencies, impact investors and the private sector
• Demonstrated project/programme management skills including managing a portfolio of simultaneous projects, monitoring and compliance, budget management, and line managing a team of employees
• Demonstrated communication, partnership building and advocacy skills with a wide range of stakeholders including from private and public sector, and civil society
• Demonstrated understanding of energy in the Global South including improved cooking and off-grid electricity (solar mini-grid and productive uses of energy in particular)
• Experience of developing and monitoring carbon finance projects, particularly improved cooking
• A strong understanding and appreciation of safeguarding principles
• Self-starter, capable of innovatively developing the programme
• Attention to details and flexible approach to work
• Demonstrated cross cultural communication skills and ability to build institutional capacity and provide mentorship to staff

Desirable

• Demonstrated experience in programme strategy design
• Ability to pilot innovations and scale-up effective programming initiatives, through an entrepreneurial mindset
• Experience living in Malawi and/or Sub-Saharan Africa and working in the energy sector

How to apply:

To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.

Only applications submitted via our website will be considered for this role.

Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

Specific roles may require Police/DBS/Garda vetting.

Self Help Africa strives to be an Equal Opportunities Employer.

Job title: Programme Officer

Reports to: UK Programme Manager

Contract: Full time (37.5 hours per week); 12-months, fixed term contract (possibility for extension, subject to funding)

Location: Remote, UK-based (with possibility of occasional travel within the UK)

Salary: £25,000

Benefits:

● 25 days annual leave plus bank holidays with additional office closure between Christmas and New Year

● Pension scheme

● Training and development opportunities

 Introduction

THINK EQUAL is a global education initiative with a mission to ensure that Social and Emotional Learning (SEL) becomes a mandatory subject for all children in early years settings globally. SEL is the process through which knowledge, attitudes, values and skills such as emotional intelligence, empathy, self-awareness, self-regulation, social awareness, relationship skills and responsible decision making are developed.

SEL helps young people to:

•  build and maintain psychological resources;

•  know themselves and their emotions and to engage in positive relationships;

•  make good decisions, behave ethically and responsibly;

•  learn self-regulation and avoid negative behaviours;

•  undo gender stereotypes and be gender equal;

•  have self-worth, confidence and the right to voice and agency; and

•  transition into ambitious and empowered young adults.

To support educators and governments to achieve this mission, THINK EQUAL has developed a global SEL Programme for 3-6 years-olds. The Programme is constructed around narrative children’s books, lesson plans and teaching resources which provide the concrete tools educators need to teach SEL in a low-cost and adaptable format.

The THINK EQUAL Programme has a global presence across six continents and has undergone three RCT trials in contexts as varied as Colombia, Botswana and Australia. There is a growing demand from other countries for the THINK EQUAL Programme and the organisation is now strengthening its team to be able to respond to this demand.

Purpose of the Role

Working at the forefront of Think Equal’s mission to bring the ‘missing subject’ to the hearts and minds of children in the UK, the role of the UK Programmes Officer would be to ensure the successful delivery of the Think Equal programme across early years classrooms in the UK and support the Business Development team regarding potential expansion of the programme into new areas. Working within the dynamic Global Programmes team alongside dedicated UK-focused colleagues, this role is highly motivating, and requires great organisation and communication skills as well as an enthusiastic, solution-focused attitude.

Responsibilities

Programme support

Support and coordinate the delivery of the Think Equal programme across  UK projects. This includes:

○ Planning and delivering information sessions, launch events and other events engaging Think Equal practitioners in both online and in-person.

○ Enrolling new practitioners into the Think Equal training platform as they sign-up to the Think Equal programme.

○ Supporting in organising and the implementation of the Think Equal programmes in the UK.

○ Supporting and communicating with the TE classrooms teachers to ensure fidelity and high quality of implementation.

○ Building relationships with key stakeholders including nursery workers, primary teachers, primary heads, local authorities.

○ Effectively and efficiently updating, reporting, and analysing relevant data relating to projects.

○ Planning and leading Focus Groups with participating practitioners.

○ Arranging and attending occasional on-site visits to participating schools, reviewing fidelity to the Think Equal model, and programme impact.

○ Collecting and managing feedback from participating schools/settings with a view to contributing to Think Equal marketing, adhering to Data Sharing laws.

Other duties

● Liaising with the Business Development team regarding potential expansion of Think Equal in the UK.

● Supporting the UK Manager with the relationships with Local Authorities to further expand the Think Equal programme either within the area or beyond.

● Undertake research-based tasks relating to UK programme growth, funding opportunities or project development.

● Undertake any other reasonable initiative and or activity as required to support other members of the team.

● Participate in occasional in-person UK team meetings.

Person Specification

Experience

Essential:

● Experience of planning and/delivering workshops or presentations

● Experience working to deadlines, establishing priorities in a multi-layered workload

● Experience in administration and data management

Desirable:

● Experience in a business development or fundraising role

● Experience working in a small to medium sized charity

● Experience working in or with the UK education sector, ideally early years’ classrooms

● Experience working for a Local Authority

● Experience of Project/Programme coordination

Qualifications and skills

● Undergraduate degree or equivalent

● Proficient technology skills, including a strong ability to use Microsoft (including Excel, PowerPoint and Word), as well as Google suite

● Strong interpersonal and communication skills - able to interact with different audiences and all levels of people

● Excellent verbal and written communication skills

● Ability to establish and maintain constructive professional relationships and perform effectively as a member of a team

● Excellent time management skills with the ability to prioritise work and meet tight deadlines

Knowledge and understanding

● An understanding of the UK education sector, including systems and frameworks in place to support staff and ensure effective learning outcomes

● Exhibit passion and excitement about the mission of the work and have a can-do attitude

● Works with independent flair, using strong initiative alongside honouring the core values of the organisation

● Working collaboratively within a growing organisation

● Understanding and practice of the values of inclusivity, equality and diversity

Other

● Eligible to work in the UK

● Willingness to work flexibly to accommodate occasional duties outside of working hours (time can be reclaimed in lieu)

● In possession of, or able to secure, an enhanced DBS check

● Support the vision, values and objectives of the organisation

● Undertake training as necessary in line with the development of the post

Deadline to Apply – Sunday 13 October 2024 23:59 

This is a new role, working in a dynamic charity built on the aim of improving life for local people. We are a small, passionate team driving programmes to meet our community’s needs in North Kensington.

You will be responsible for overseeing Dalgarno Trust’s Programmes, and line managing our Community Champions Manager, Health Works Manager, Foodbank, Volunteer and Room Bookings Manager and Youth Programme Manager. 

Purpose of the job:

• To maintain effective oversight of the delivery of a range of projects and programmes being managed by designated managers.
• To ensure performance management expectations are being met by each project and programme and reported to appropriate funders, including internal and external stakeholders.
• To provide leadership and direction to project and programme managers and work with other senior members of staff to achieve organisational goals.

Duties and responsibilities:

Service delivery management

• To keep abreast of key performance indicators expected to be measured and evidenced for each of the projects and programmes and keep under constant review the need for adjustments in processes to be able to achieve expected performance.
• To use Salesforce for monitoring and evaluating project outputs, outcomes, and impact for reporting to funders, including internal and external stakeholders.
• To support managers in understanding what information is required in terms of monitoring information expected by funders and the Board of Trustees.
• To develop and maintain a performance dashboard on all projects and programmes.
• To communicate performance information of projects and programmes (e.g. dashboard) regularly across the organisation and to internal and external stakeholders as directed by the CEO.

Human resources management

• To provide effective line management to designated staff, ensuring all necessary information about their time management, supervision records, leave arrangements, and other HR records (e.g. sickness) are up to date and available for management decisions and service delivery needs.
• To ensure performance targets, monthly one-to-one meetings, reviews, professional development plans are in place and in practice for each direct report.
• To work with other senior managers on creating management reports on workforce performance and development.
• To work with other senior managers and CEO to ensure organisational performance and service delivery information is helping achieve business development and growth.
• To provide leadership through coaching or other means to direct reports where this helps, is needed or achieves benefits for the individual and organisation.
• To promote and implement a culture that encourages proactivity among staff (e.g. learning from any potential failure and celebrating success).

Compliance and assurance

• To take responsibility for the Quality Assurance Mark ISO 9001 and aligning the actions from the Management System with wider organisational activity.
• To take part in the annual audit of actions for ISO 9001 and ensure any new actions are logged and communicated across the organisation as appropriate.
• To ensure all strands of responsibility under each programme is compliant and meeting legal and policy expectations (e.g. health and safety, safeguarding, data protection etc.).
• To ensure that controls on procuring goods and services for the organisation are always in place securing value for money. Strategic leadership and support
• To identify local and strategic issues pertinent to local communities and voluntary organisations.
• To influence/negotiate policies and ideas, projects and programmes of benefit to local communities.
• To effectively represent and where relevant and directed, form partnerships with organisations and / or external bodies, to develop growth opportunities.
• To contribute to maximising the income of the organisation by working with Head of Development and identifying opportunities and implementing necessary actions.

Other duties

• To support a culture of continuous improvement by suggesting, testing, and implementing ideas that help achieve this. To undertake any such other duties that are aligned with the nature of the job to meet the needs of the Dalgarno Trust and as instructed by the CEO.
• To adhere to the organisations equal opportunities policy, health and safety policy and all other Dalgarno Trust policie

We are looking for a Giggle Doctor Programme Administrator to join our busy programme team, to support the day-to-day operations of our Giggle Doctor programme for hospitals.

This is a part-time, one-year contract to support the running of the Giggle Doctor programme while a member of the team is on maternity leave. We are flexible as to which days are worked, providing that the post-holder has a fixed working pattern over a minimum of 3 days per week. This post requires work from the office as well as some work from home. We will provide training to the successful candidate on how to fulfil the key tasks of the role.

About Us

Theodora Children’s Charity is a truly inspirational and pioneering charity which successfully works to improve children’s experience of being in hospital.

Theodora Children’s Charity UK is part of an international family of Theodora’s; originally established in Switzerland, there are Theodora Giggle Doctors visiting children in Switzerland, Italy, Spain and Hong Kong, as well as in the UK.

Over the past 30 years we have made a positive impact on over half a million children and their families in the UK and 3 million children internationally, improving children’s experience of being in hospital through visits from professional performers, called Giggle Doctors.

Our Mission and Values

At Theodora Children’s Charity we help children living with illness, disability and serious health challenges to feel better using the proven power of laughter. Our vision is to contribute to the wellbeing of children in the 14 core hospitals and specialist care centres we visit across England, as well as those we support virtually. Our Giggle Doctors are specially trained performers who are able to visit children in a clinical setting or through the Virtual Visit Programme.

By combining music, play, magic and storytelling our 21 Giggle Doctors bring joy and laughter to children in challenging times. From Dr Boogie Woogie to Dr Teapot, our Giggle Doctors wear their very own ‘doctor coats’, which represent their character, and spend time one to one with the children. Giggle Doctors create opportunities for children to play and interact through a range of musical and fun activities.  Sometimes they will make balloon animals and blow bubbles, and at other times they will sing a funny song or simply listen and talk to a child one to one.

The play is always child – led, with each interaction being unique to the child and their needs. A Giggle Doctor visit isn’t just about one magical moment, it can have a significant and lasting impact on a child’s well-being. With each visit, the aim is to reduce stress and anxiety, increase opportunities for play, and improve children’s experience of hospitals.

Our trustees, office team and Giggle Doctors are united by our shared values of Authenticity, Interaction, Diversity, Excellence and Enthusiasm.

Job Description

Key Tasks and Responsibilities

Administration

· Act as first point of call for artists regarding their visits to hospitals, overseeing sickness, cover and changes to their schedules

· Support artists with hospital administration and contracts

· Keep artists updated with changes in Theodora Children’s Charity’s policies

· Process changes to the Giggle Doctor schedule on our internal systems

· Liaise with hospitals and keep them up to date with information about their programme of Giggle Doctor visits

· Set up meetings with hospitals, artists and Theodora Foundation colleagues as required

· Book long-distance travel and hotels for artists for hospital visits and training events when required

· Support the Finance Manager and Giggle Doctor Programme Manager with collecting and filing timesheets, invoices and receipts for payment

Training and Events

· Support the Giggle Doctor Programme Manager with events, including booking rooms, resources and catering

· Attend training events for Giggle Doctors, setting up and packing down as needed

Impact and Programme Monitoring

· Support the Giggle Doctor Programme Manager with monitoring Trainee and Junior Giggle Doctor’s progress and keeping records of their observation notes

· Support the Giggle Doctor Programme Manager with data capture and record keeping

· Take minutes and record actions during Programme Team meetings, Theodora Foundation meetings and office team meetings from time to time

• Utilise the charity’s CRM database to keep all records up to date and effectively progress supporter development.

HR and Safeguarding

· Act as Deputy Safeguarding Lead and follow safeguarding processes for recording safeguarding incidents in the Designated Safeguarding Lead’s absence.

• Run DBS checks for artists when required using the external Ucheck platform

Other

• Represent the charity at external functions and conferences.
• Undertake any other duties reasonably requested from Programme Manager from time to time

Person Specification (include essential/desirable)

Essential:

· Highly organised and process-driven

· Ability to complete tasks (with or without reasonable adjustments) efficiently

· Excellent written and spoken communication skills

· Able to build good working relationships with a range of stakeholders including performing artists, healthcare workers and teams across the charity

· Careful and accurate when sharing information

· Problem solving skills and a positive, can-do attitude

· Able to multi-task, prioritise and meet deadlines

· Works calmly under pressure

· Competent with Microsoft Word and Excel

· A team player who is also able to work independently and use own initiative

· Able to contribute ideas to planning discussions

· Belief in the power of the arts to improve the health and wellbeing of children and their families

· Commitment to learning and self-development

· Commitment to Theodora Children’s Charity’s values and mission

Desirable

· Some experience of good safeguarding practice and handling confidential information

· Experience of working in either an arts or a healthcare organisation

· Experience of working on a project that involves children

· We are interested in hearing about transferable skills

ABOUT THE ROLE

We’re looking for an Programme Co-ordinator & Facilitator to join our SIG Safe Ground’s flagship Family Service. A first of its kind, the Family Service at HMP Altcourse brings together creative interventions for men in custody, bespoke family counselling and daily practical support for families visiting a loved one. Leading this ground breaking service you will work alongside internal & external staff teams to reimagine what family support is within the criminal justice system, working to influence a culture shift at HMP Altcourse and the wider prison system.

SIG Safe Ground are experts in delivering arts-based, therapeutically informed group work, celebrating 30 years of working in prisons in 2025. We’re looking for an action-orientated individual who is passionate about developing creative, family-led ways of working to best support those in crisis. You’ll join a reflective, dynamic team of facilitators, counsellors and family liaison workers supporting those with experience of the criminal justice system to build a practical toolbox to cope and move forward positively. 

We are seeking a Programmes Coordinator/Facilitator to join the Safe Ground team in HMP Altcourse, Liverpool and take the lead in the effective setup, delivery, and evaluation of Safe Ground's programmes. The role involves delivering arts-based interventions aimed at supporting participants in their personal development, family relationships, and rehabilitation. You will be based at HMP Altcourse, where you will develop collaborative partnerships with colleagues at the Visitors' Centre, as well as with key prison teams, wing staff, and, most importantly, the programme participants. 

You will be required to undertake additional training and vetting as per the requirements of the prison. 

Shift Pattern: 37.5 hours per week, Monday to Friday 8.30am-4.30pm hours may vary dependent on needs of the service.

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

What we offer:

• 25 days annual leave, increasing with length of service
• Training and Development including access to courses, upskilling, and progression plans
• Employee Assistance Programme including counselling
• Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Life Assurance Scheme
• Cycle to work scheme
• Annual Staff Awards

ABOUT YOU

We’re seeking a creative, passionate individual who excels at delivering arts-based interventions and group facilitation. You’ll thrive in a team environment, valuing relationships as key to personal growth and change. With excellent communication skills and a compassionate approach, you’ll engage with individuals from diverse backgrounds, especially within the criminal justice system.

You’ll bring experience in therapeutic groupwork and an understanding of the challenges faced by marginalised groups. Adaptable and proactive, you’ll champion equality, diversity, and inclusion. If you’re driven to make a positive impact and build meaningful relationships, this role is for you!

What we are looking for:

• Background in arts education, dramatherapy, applied theatre or equivalent 
• Practical experience and/or knowledge on group work facilitation
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• IT proficiency, able to learn new software. Confidence in Microsoft packages
• Resonance with Safe Ground and Social Interest Group values
• Understanding and/or experience working with therapeutic groupwork techniques, be able to deliver this to others
• Ability to follow organisational policies and process in line with external governance

What we would like, but not essential:

• Previous experience within a prison or other criminal justice setting and/or within a similar role
• Previous experience in a similar organisation/industry/role
• Understanding/experience working with therapeutic groupwork techniques
• Ability to positively persuade, empower, and influence others

OVERVIEW OF KEY RESPONSIBILITIES

• Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants within the prison at various stages of their personal journey.
• Coordinate all aspects of promotion, recruitment and evaluation of programmes.
• Develop content and deliver this to different learning needs and styles.
• Co-Facilitate workshops and activities to support rehabilitation, combining arts-based interventions with course delivery.
• Collect and manage feedback, using this to continuously improve content and programmes. 
• Support with all aspects of risk management, information management, and case recording as needed.
• Admin will vary.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.