Project assistant jobs

Programme Officer

We are seeking an organised and enthusiastic Programme Officer to work with a small friendly team, supporting the delivery of high-impact events and citizen science programmes connecting people with nature.

Position: Programme Officer

Location: Office based Bristol

Salary: £27,500 per annum

Hours: Full time, 37.5 hours per week (part time considered, minimum 30 hours)

Contract: 1 year fixed term – potential for extension depending on funding

Closing Date: 17 November 2025 at 6:00am

Interviews: First stage 21 November (online), second stage 3 December (in person)

About the Role

As Programme Officer, you’ll play a key part in delivering a varied and inspiring events programme that engages thousands of people each year. Working closely with colleagues, partners and volunteers, you’ll help bring flagship events to life, including the Festival of Nature, Wild Summit and Communicate conference.

Key responsibilities include:

• Supporting the planning, coordination and delivery of events for both public and professional audiences
• Contributing to the development and coordination of citizen science programmes
• Handling event administration, including ticketing and logistics
• Liaising with partners, contributors, volunteers and attendees
• Supporting communication and marketing activities
• Coordinating volunteer recruitment, support and management
• Gathering data and supporting evaluation and reporting for funders and partners

About You

We’re looking for someone who is proactive, well organised and thrives in a fast-paced, collaborative environment. You’ll enjoy variety in your role and be happy to get stuck in to make things happen.

You don’t need to have worked in the environmental or charity sector before. We’re more interested in your ability to build strong relationships, communicate clearly and confidently, and work effectively with a wide range of external stakeholders. If you’re a great communicator who loves bringing people together and making things happen, we want to hear from you.

You will have:

• Strong organisational skills and excellent attention to detail
• Excellent written and verbal communication skills
• Confidence communicating with partners, volunteers and the public
• Experience using Microsoft Office and a willingness to learn new systems
• Experience supporting events or working in a busy, public-facing environment
• The ability to multitask and adapt to changing priorities
• A positive, solution-focused attitude and strong teamwork skills

It would be great if you also have:

• Experience coordinating volunteers
• An interest in environmental and wildlife issues
• Familiarity with citizen science projects

About the Organisation

This charity brings together a network of partners across research, media, policy and conservation to connect people with the natural world. Through major events, citizen science programmes and sector-wide initiatives, they engage thousands of people each year to inspire action for nature.

Other roles you may have experience of could include: Events Assistant, Programme Coordinator, Events Administrator, Community Engagement Officer, Project Support Officer, Communications Assistant. #INDNFP

If you’re excited by the idea of working on events that inspire action for nature, this is a great opportunity to join a small, passionate team making a big impact!

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Young People Support Worker (Floating)

We have a new role available for a Young People Support Worker to work with vulnerable people across the seven West London Boroughs to support them maintaining tenancies after time experiencing homelessness.

Position: Young People Support Worker (Floating)

Location: West London Area

Contract: Permanent

Hours: Full Time (37.5hrs)

Salary: £27,636 Per Annum (ILW) Plus Pension and Other Benefits

Closing Date: Monday 3rd November, 2025

About the Role

As a Floating Support Worker, you will work with individuals who have experienced homelessness to help them maintain their accommodation and improve their quality of life. Supporting people across the seven West London boroughs, you’ll provide tailored, person-centred support that empowers people to live more independently.

Key responsibilities include:

• Assessing clients and creating support plans focused on housing stability, life skills, work, learning and wellbeing

• Delivering practical support and life-skills training to help people sustain their accommodation

• Providing advice, advocacy and signposting to relevant agencies and services

• Maintaining accurate records and contributing to team and case management meetings

• Building strong partnerships with local authorities, outreach teams and support agencies to achieve the best outcomes for service users

About You

You’ll be committed to supporting vulnerable people to build their confidence and independence. You’ll also bring:

• Experience supporting people with complex needs such as mental health issues, substance use, domestic abuse or offending behaviour

• Knowledge of housing and benefits systems, and an understanding of the criminal justice system

• The ability to work independently and use sound judgement while being a strong team player

• A good understanding of safeguarding and professional boundaries

• IT literacy including the ability to use reporting systems and data capture tools

• A commitment to equality, diversity and inclusion in all aspects of your work

• Flexibility to travel and attend meetings or appointments as needed

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Flexible working model for suitable roles

• 26 days annual leave rising to 30 after five years of service

• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

ROLE

Head of Services

REPORTING TO

Director of Frontline Services

PURPOSE OF POSITION

This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.

Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.

This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.

You will be a key member of the charity's Extended Leadership team

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.

• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours

Stakeholder Management

• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.

Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.

Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.

Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.

Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance

General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.

Essential Criteria 

Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging

Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.

Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.

Interview date: week commencing 10 November 2025

Communications Coordinator (Birmingham/hybrid)
Salary: £35,309
Contract: Permanent
Hours: 37.5 hours per week
Location: Flexible, with up to two days a week attendance required in Central Birmingham office

Are you an experienced communications professional who is looking for the opportunity to change places and lives?

Groundwork is the leading community-action charity that works in towns and cities across to build a fair and green future in which people and nature can thrive.

An exciting opportunity has arisen to join the national Groundwork team and help tell our story to new and existing audiences.

The Communications Coordinator will contribute to all aspects of Groundwork UK’s communications activity, with a particular focus on digital communications – including coordinating and contributing to the further development of our social media channels and newsletter outreach.

The post holder will have a flair for copywriting and a key interest in telling Groundwork’s story through the lens of those who Groundwork supports, working closely with Policy and Communications team colleagues on exciting fundraising and positioning campaigns. This includes spotting new opportunities to promote Groundwork’s mission, with encouragement to visit projects across the country to meet the people we support.

The role calls for strong project coordination and organisational skills with a meticulous attention to detail and a proactive and enthusiastic approach. Experience of managing websites is desirable, including an understanding of WordPress or a similar CRM system.

The Communications Coordinator will work closely with the PR and Communications Manager to contribute towards the continued development of communications needs of new and established grant and delivery programmes, including collaborating with stakeholders in the private and public sector.

The postholder will have responsibility for the day-to-day line management and continued development of the Digital Communications Assistant and an expectation to work collaboratively with Policy and Communications and wider Groundwork colleagues.

We’re particularly interested in receiving applications from people who are from ethnically diverse backgrounds, are disabled, or are from low-income backgrounds.

Closing Date: Midday, Friday November 14, 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Groundwork UK we want to ensure everybody has an equal opportunity, and is not treated differently or discriminated against because of their characteristics.

We are a disability-confident employer and encourage applicants with disabilities to alert us alongside their application, to enable us to guarantee interviews for all disabled candidates who meet the person specification. We will also discuss any reasonable interview or workplace adjustments with you.

No agencies please.

Electrical Services Surveyor

£42,500 up to £46,871 inclusive annual salary up to 19.7% employer pension contribution plus essential car user allowance
Permanent, 37 hours per week
Flexible working options including Hybrid working
P1223

About the role

In this post you will be responsible for the implementation, management, and delivery of all electrical, fire detection, door entry, lifts, CCTV and digital TV installation utilising the Council’s supply chain partners. This includes repair, maintenance, and major projects of existing and new installations to Council housing stock.

About you

You will take full responsibility for managing works and projects from the start to final delivery working on your own initiative and with minimal supervision. This will include budget management, preparing specifications, drawings, the procurement of contracts, supervision of electrical related programmes of works to the Council’s housing stock.

Ideally you should have a degree in Building Surveying (or equivalent work experience in a similar Mechanical and Electrical role with a HNC/HND in Building Surveying/Construction, or a specific qualification within the Electrical field). Detailed working knowledge on a wide range of areas including building defects and their remedies is essential for this post.

Working knowledge of housing related law and best practice related to repairs, maintenance and improvements e.g. CDM and Building Regulations are essential for this post.

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

In addition to working within a great team and a comprehensive salary you will have access to:

• 28.5 days basic annual leave (increasing with service) bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform

Additional Information

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.

Safeguarding: This post is subject to a Basic Disclosure Check.

English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

Closing date for applications: 5th November 2025

Interviews scheduled for week commencing: 17th November 2025

NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.

You may experience in the following: Electrical Engineer, Building Services Engineer (Electrical Bias), Electrical Design Engineer, Electrical Project Engineer, Electrical Services Engineer, M&E Engineer (Mechanical & Electrical Engineer), Electrical Systems Engineer, etc.

REF-224 394

Education Executive

CONTRACT: Permanent, Full Time (35 hours per week, Monday to Friday)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

LOCATION: RLSS UK Headquarters - Redhill House, 227 London Road, Worcester, WR5 2JG

DIRECTORATE: Membership & Education

REPORTS TO: Education Manager

SALARY:£27,308 p/a (Grade E)

ROLE OVERVIEW

The Education Executive plays an important role in the facilitation and delivery of RLSS UK’s Education Strategy and will be a key contributor towards our organisation’s goal to ensure everyone can Enjoy Water Safely, Free From Drowning. The role supports the Education Manager with the implementation of educational initiatives throughout the whole of the UK and Ireland and works with both external partners and colleagues within RLSS UK to communicate our vital water safety messages to young people in an accessible, engaging and inclusive way. RLSS UK are leading experts in water safety and this role aims to grow both the number of children that receive our life-saving education but also looks to diversify the audience through adaptable resources and new approaches.

KEY TASKS & RESPONSIBILITIES

• Work with the Education Manager and colleagues throughout the organisation to deliver the RLSS UK ‘Education Strategy’, ensuring that that more young people have access to quality water safety education
• Facilitate education pilots and new interventions that are informed by the ‘Education Strategy’
• Administer future developments of RLSS UK’s education packages, ensuring that they are impactful and inclusive
• Work closely with the Volunteering Team to extend the capability of the community to deliver water safety education, providing volunteers, partners, and members with the relevant information and resources, thus standardising the delivery of our education programme
• Communicate regularly with schools, colleges and other educational institutions, encouraging the growth and stewardship of our education workforce, so that RLSS UK is more visible in schools and youth settings across the UK and Ireland
• Deputise for the Education Manager and occasionally represent RLSS UK at wider forums and groups as someone knowledgeable about water safety education
• Work with RLSS UK internal teams to ensure educational resources are up to date, accessible and attractive to a variety of different audiences
• Under direction from the Education Manager, work on new projects and initiatives which particularly seek to make water safety education accessible to ‘harder to reach communities’
• Maintain relationships with external agencies and individuals delivering similar work in the education space to network and elicit best practices
• Support the Education Manager with developing partnership work, empowering and enabling other organisations to deliver RLSS UK water safety education on our behalf
• Have a ‘finger on the pulse’ and an understanding of new initiatives in the educational landscape, with a view to utilising new technologies or methods which could help to increase the reach and impact of our work
• Always demonstrate and uphold the Society’s values and behavioural standards
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers

This job description is not to be regarded as exclusive or exhaustive.  It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.

PERSON SPECIFICATION

Essential Relevant Experience, Skills and/or Aptitudes

• Qualified Teaching Assistant or higher
•  At least 5 years’ experience of working in an education setting
• Demonstrable experience of designing educational materials, schemes of work and lesson plans
• An ability to adapt educational materials and resources so that they are inclusive and accessible to all
•  Dynamic and proactive with the ability to generate innovative ideas and solve problems
• The capacity to be a participative member of a group or team and to actively contribute ideas and suggestions
• The ability to relate to, motivate and emphasise with a range of people from different backgrounds
•  Experience of collecting research and insight to inform continued development
• A positive ‘can do’ attitude
• Great at building and maintaining relationships with a wide range of people
• Good team player who works well under pressure and to deadlines
• Good written and oral communication skills and the ability to communicate persuasively to a wide range of audiences
• Have good computer skills, including use of Microsoft Office

Disclosure & Barring Service (known as DBS check) 

The role is subject to a satisfactory disclosure from the Disclosure & Barring Service 

Desirable Relevant Experience, Skills and/or Aptitudes

• An understanding of the lifesaving, lifeguarding and water safety sector/community
• Qualified Teacher Status (QTS)
•  Experience of working with external partners to facilitate educational resources being delivered in the community

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee at HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should be our next Education Executive

Closing Date – 5pm, Monday 3rd November 2025

Interview Date – w/c 10th November 2025, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Hours: Full time

Pay: Up to £41,000 GBP gross per annual (dependent on experience)

Right to work: Applications are accepted only from those with the right to work in the UK.

Duration: Permanent

Location: Manchester, UK (Hybrid working available)

Are you passionate about designing learning that prepares health and humanitarian teams to respond effectively when emergencies strike?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years

towards a world where everyone has the healthcare they need when crises or disasters hit.

The Learning Design Specialist at UK-Med is pivotal in enhancing the preparedness and competence of healthcare professionals for humanitarian emergency response initiatives.

The Learning Design Specialist focuses on efficiently designing and coordinating development of targeted training programs for both internal organizational audiences and external humanitarian, global health and academic partners. The goal is to ensure that our Core Staff and a Register of approximately 1400 healthcare professionals worldwide are thoroughly equipped to provide exceptional care, leading to positive outcomes for the patients and communities we serve.

The Learning Design Specialist will contribute to innovating and refining UK-Med's training content, ensuring it meets the specific needs of a diverse, global workforce. They will be responsible for the creative and learning design specific aspects of expanding and quality assuring the learning portfolio, incorporating digital, in-person, and simulation-based training tailored to strategic priorities. In order to successfully deliver on responsibilities, the Learning Design Specialist will contribute to nurturing professional relationships to enhance our bespoke learning offerings, ensuring they meet the dynamic needs of our partners and maintain industry-leading standards.

The Learning Design Specialist will provide high-quality advice and support on designing effective learning solutions for external partners and conduct engaging and effective training sessions, both online and face-to-face, catering to the varied learning preferences and needs of the participants.

You will have a positive and flexible problem-solving approach and be willing, able, and ready to deploy to support all UK-Med programmes and projects.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read the Candidate Information Pack - Learning Design Specialist before applying for this role.

To apply, please submit a current CV and a supporting letter (no more than 2 pages) that includes a detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification.

Applications must be submitted through ouronline jobs portal no later than Monday 3rd November 2025.

This is a rolling recruitment, and we may appoint a candidate before the closing date. We will keep all applicants regularly updated on the status of the campaign.

Please note: You must have the right to work in the UK at the time of application. UK-Med is unfortunately unable to support visa sponsorship for this role.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Customer Care Agent

We are looking for 2 proactive and enthusiastic Customer Care Agents (one part-time 3 days per week and 1 full-time 5 days per week) to join our exceptional Supporter Care team.

Position: Customer Care Agent

Location: Milton Keynes – Hybrid (2 days per week in MK office)

Hours: Part time and Full-time

Contract: x 1 Permanent – Full Time - 36.5 hours per week, x 1 Permanent – Part Time - 22.5 hours per week

Salary: £25,080 pro rata, per annum plus good range of benefits

Closing Date: November 5, 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

Interview Date: Interviews: 11th November 2025

About the Role

This role delivers high quality customer service to World Vision supporters, and especially child sponsors. The successful candidate will use their excellent communication skills and proactivity to handle all support queries using all channels including telephone, email and post using the highest standards of customer service.

Key Responsibilities

· Create and maintain accurate supporter records in line with all relevant regulations including those relating to data protection, child protection and safeguarding¬¬.

· Effectively resolve complaints from supporters within agreed SLA’s, in a way that maintains their support of World Vision.

· Carry out outbound calls to supporters to encourage them to maintain and increase their support & Sponsorship. Ensuring retention KPI’s are achieved, and cancellations are minimised.

About You

This role IS for you if…

· You are a strong communicator, both on the phone and in writing

· You remain calm and empathetic when handling challenging or emotional conversations

· You enjoy speaking with people from all backgrounds and building positive connections

· You work well in a team and are motivated by shared goals

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by our Christian faith, we serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.

In addition to the salary offered, we offer:

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such Customer Care, Customer Support, Customer Service, Customer Agent, Supporter Care, Supporter Engagement, Customer Liaison, Helpdesk, Helpdesk Agent.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We’re looking for a super organised, efficient and supportive Operations Lead to make We Own It run smoothly so we can win public services for people not profit. This is a fast-paced role in a small team with a big mission!

You’ll lead on creating and maintaining effective systems and processes, and supporting the team on logistics so that everything runs like clockwork. You’ll also make sure we’re thanking the brilliant individual donors who fund 93% of our work. We’re looking for someone who has a track record of creating efficiency and order for themselves and other people - and can do so in a remote context! You'll need to be happy to carry out a variety of tasks and be flexible about your role.

This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.

Community Fundraiser - London​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.​

Key Responsibilities: ​​​

• Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.​​

​For this role, the successful candidate must live in the London area.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

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We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 28th November 2025

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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The Sumatran Orangutan Society (SOS) is dedicated to protecting orangutans, their forests, and their future. Together with our local partners in Sumatra, we’re protecting vital ecosystems and creating resilient landscapes where orangutans – and people – can thrive.

We’re looking for an experienced and creative fundraiser to lead our individual giving and supporter engagement programmes, grow our supporter base, and champion innovation in public engagement and income generation. You’ll be rallying resources which will ultimately help us grow our impact for wild orangutans and the people living alongside them.

The Role

As Head of Individual Giving & Supporter Engagement, you’ll lead the strategic development and delivery of SOS’s public fundraising portfolio – inspiring individuals around the world to take action and give generously for the future of Sumatra’s rainforests and wildlife.

You’ll be responsible for individual giving, digital acquisition and retention, legacies, appeals and campaigns, and supporter events. You’ll be given the freedom to innovate, identifying and developing new income streams and engagement products and approaches that help us reach and inspire new audiences.

We’re particularly interested in candidates with strong acquisition experience, who can help us grow and diversify our supporter base.

Reporting to the CEO, you’ll work closely with communications, partnerships, and programmes colleagues to build an engaged community of supporters and advocates for SOS.

Key Responsibilities

Leadership & Strategy

• Lead the development and delivery of SOS’s public fundraising strategy, ensuring alignment with the organisation’s mission and income targets.

• Set and manage income and expenditure budgets for all individual giving fundraising streams, ensuring healthy ROI and sustainability. 

• Set clear targets and KPIs, with robust financial planning, forecasting, and monitoring.

• Foster innovation across public fundraising, developing and testing new products and propositions.

• Promote a culture of data and insight-driven decision-making, continuous improvement, and connecting our supporters to the impact they enable.

• Adhere to the Fundraising Regulator Code of Practise and Data Protection legislation and ensure the SOS Donor Promise and Fundraising Values are alive and visible in all fundraising activity.

Individual Giving & Donor Development

• Oversee acquisition, retention, and uplift strategies for individual donors, ensuring a seamless and inspiring supporter journey.

• Design and manage a calendar of appeals and campaigns, including the Big Give Christmas Challenge.

• Work closely with Communications & Marketing colleagues to deliver compelling creative content and integrated fundraising campaigns across digital channels.
   

Digital Fundraising

• Lead on digital acquisition strategy and performance, testing and optimising paid and organic campaigns to grow SOS’s online giving and supporter base.

• Manage and optimise digital giving platforms, donor journeys, and analytics to improve conversion, retention, and lifetime value.
   

Legacies & Events

• Develop and implement SOS’s legacy marketing strategy, raising awareness and nurturing pledgers and enquirers with care and authenticity.

• Manage fundraising events (such as our Buffoonery comedy night) and oversee community fundraising initiatives, optimising engagement and lifetime value.
   

Collaboration & Management

• Line manage the Development Assistant, ensuring that our supporters receive outstanding stewardship.

• Work closely with colleagues across Development, Communications, and Programmes to ensure a joined-up approach to engagement, conversion, and storytelling.

• Keep up to date with sector trends, digital innovations, and regulatory requirements, ensuring compliance and best practice in all fundraising activity.
   

About You

You’re a strategic and practical fundraiser who knows how to inspire public giving. You combine creativity with an analytical approach, and you’re motivated by purpose and impact. You’ll flourish in a small, committed team where innovation and collaboration are key.

Essential:

• Significant experience in individual giving and/or digital fundraising, including both strategy development and delivery.

• Proven track record of meeting or exceeding income targets across multiple channels.

• Familiarity with CRM systems and digital fundraising platforms.

• Strong understanding of digital acquisition and retention techniques, data-driven fundraising, and supporter journeys.

• Experience managing appeals and campaigns, ideally including match-funded initiatives (e.g. the Big Give).

• Excellent copywriting, creative and analytical skills, with an eye for compelling storytelling.

• Experience in budget management and performance reporting.

• Collaborative and adaptable, with excellent project management and communication skills.
   

Desirable:

• Experience in product development or innovation in the charity sector.

• Knowledge of legacy fundraising.

• Interest in environmental, conservation, or international development causes.

The Senior Psychologist will lead the delivery of high-quality, evidence-based psychological interventions for service users with complex trauma presentations. As a clinical specialist, you will provide expert assessment, formulation, and intervention, ensuring that psychological care is tailored to the needs of asylum seekers and refugees.

Hours: 37.5 hours per week, Mon-Fri

Duration: : 12 months FTC, with possibility of 3-year extension (subject to project funding)

Location: Birmingham/Sandwell - 5 day in-person role working in the project clinic)

Salary: £52,866.48 - £64,614.57 per annum

Job Purpose:

The Senior Psychologist/Psychotherapist will lead the delivery of high-quality, evidence-based psychological interventions for service users with complex trauma presentations. As a clinical specialist, they will provide expert assessment, formulation, and intervention, ensuring that psychological care is tailored to the needs of asylum seekers and refugees.

A key aspect of the role is clinical leadership, including supervision and training for psychologists, and the assistant psychologist and caseworker to ensure psychological principles inform all aspects of service delivery. The postholder will drive the integration of trauma-informed practices, contribute to clinical governance, and support outcome monitoring. They will also play a pivotal role in supporting pathways for stabilisation and trauma-focused therapy.

Working closely with the Clinical Lead to uphold clinical standards, the Senior Psychologist will focus on the direct provision and supervision of psychological interventions, rather than broader operational and service management functions. Additionally, they will engage with external stakeholders to promote best practices in psychological care and facilitate seamless referral pathways.

Knowledge, Skills & Experience:

Knowledge:

• Clinical/ Forensic/ Counselling Psychologist with HCPC registration or Psychotherapist with UKCP, BACP or BABCP accreditation.
• Further advanced training in relevant specialist treatment delivery (e.g. CBT, EMDR, NET)
• Advanced expertise in complex trauma, PTSD, and comorbid mental health conditions, particularly in refugee and asylum-seeking populations.
• In-depth understanding of trauma-informed care models, stabilization techniques, and stepped-care approaches.
• Extensive knowledge of evidence-based trauma therapies, including TF-CBT, CBT, EMDR, NET, and third-wave approaches.
• Strong working knowledge of safeguarding policies, risk assessment protocols, and ethical guidelines (e.g., HCPC, BPS, UKCP, BACP, BABCP, NICE guidelines).
• Understanding of mental health policy, advocacy, and service commissioning within humanitarian and third-sector settings.

Skills:

• Highly developed clinical assessment, formulation, and treatment planning skills for complex cases.
• Strong leadership, mentoring, and clinical supervision abilities to support junior psychologists and multidisciplinary teams.
• High-level risk assessment and crisis intervention competencies.
• Strong interdisciplinary teamwork, with the ability to liaise effectively with external agencies and humanitarian stakeholders.
• Proficiency in research, audit, and data-driven service evaluation to support evidence-based practice.
• Highly developed skills in effectively communicating complex, ethically sensitive, and clinically relevant information both orally and in writing to clients, their families, carers, and professional colleagues across different healthcare and humanitarian settings.

Experience:

• At least three years of post-qualification experience, with significant experience delivering trauma-focused therapy.
• Experience providing clinical leadership and supervision to Psychologists, Assistant Psychologists, or trainees.
• Demonstrated ability to manage high-risk and complex clinical cases.
• Strong record of multidisciplinary team collaboration and policy engagement.
• Experience working with refugees, asylum seekers, or survivors of trafficking and torture.
• Research, service evaluation, or policy development experience.
• Prior work in humanitarian, NGO, or third-sector organisations would be an asset to the role.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

10 November 2025, 11.59pm (GMT)

Incomplete applications will not be considered.

Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

We look forward to receiving your application!

Finance Manager
Salary: £60,000 - £65,000
Fixed term contract until March 2027
Hybrid working – Central London, 2 days a week in the office

Join one of the UK’s most respected grant-giving foundations as a Finance Manager. Managing a large investment portfolio and distributing more than 600 research grants, this independent trust supports world-class innovation and discovery across the academic landscape.

This is a newly created role offering a rare opportunity to work at the heart of a small, high-calibre team. You’ll bring your technical accounting expertise and systems insight to strengthen the Trust’s financial operations, investment accounting, and management reporting during an exciting period of change.

Reporting to the Director of Finance, you’ll combine hands-on accounting with process improvement and strategic project work — helping to shape the Trust’s future financial systems and reporting capability.

Key Responsibilities

• Lead on the accounting and reporting of a significant investment portfolio, ensuring accurate, timely and compliant outputs
• Support the production of statutory accounts and related disclosures
• Partner with the Director of Finance and Assistant Director of Finance to enhance management reporting through a newly implemented Microsoft Business Central system
• Work with custodians, investment managers and auditors to refine and automate financial processes
• Contribute to financial papers for the Board and the Trustees’ Annual Report
• Play a key role in developing improved internal reporting and governance practices

About You

• You’re a qualified accountant (ACA, ACCA, CIMA or equivalent)
• You bring experience in financial or investment accounting, ideally from a charity, investment, or audit background
• You’re comfortable operating at both strategic and hands-on levels — equally confident preparing accounts or redesigning a process
• You have an interest in systems and reporting improvement, ideally with exposure to Microsoft Business Central
• You’re detail-focused, well-organised, and thrive in a small, collaborative environment
• You enjoy variety and are motivated by the chance to contribute to a mission-led organisation supporting education and research

Why Apply?

• Join a lean, high-performing team within one of the UK’s largest independent charitable foundations
• Work directly with senior leaders and gain exposure to a complex investment portfolio
• Shape and improve financial systems, reporting, and processes during a transformative period
• Hybrid working in a collegiate, intellectually stimulating environment
• Possibility of extension or permanence beyond the contract term

Job Title: Head of Corporate Partnerships
Reporting To: Director of Fundraising & Communication
Manages: Corporate Partnerships Managers x 3, New Business Officer x1, Team expected to grow in line with fundraised income increase
Location: Remote (Occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Salary: £48,000 PA
Hours: Full time (36 hours per week).

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

This role will lead the Corporate Partnerships team at Home-Start UK and drive the development and implementation of a fundraising strategy that builds on a recent period of significant growth. With projected corporate income of £2.5 million in 2025/26, the successful candidate will focus on generating sustainable, high-return income. They will ensure excellent supporter-focused account management for existing partners, while also identifying and securing new partnerships to build a strong pipeline for long-term income.

Ultimately, this work will enable Home-Start UK to support more families with young children through challenging times.

If it sounds like your type of challenge, we would be delighted to hear from you.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

The closing date for applications is 14th November 2025 at 4pm.

First interviews will take place virtually on week commencing 24th November 2025.
Second interviews will take place in-person at our Leicester office on week commencing 1st December 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

No agencies please.