Project manager volunteer jobs in Millbank, greater london

Hybrid working with regular travel to our London Bridge Office

What the job involves

As our Senior People Services Manager, you’ll lead the day-to-day heartbeat of People Services and make sure every colleague has a smooth, supportive and high-quality experience throughout their time with us.

You’ll be the person who keeps things running brilliantly: setting the pace for operational delivery, supporting managers with confidence, and making sure our processes are simple, clear and compliant – ensuring delivery through an experienced and high-performing People Services Team. You’ll work closely with People & Culture, Finance, IT and leaders across the charity to drive a consistent, joined up service that helps people do their best work.

This is a hands-on leadership role partnering with People & Culture leadership and peers to drive the People Strategy and foster a high-performance, inclusive culture. You’ll shape how we deliver People Services, spotting ways to improve, simplify and modernise what we do. You’ll lead a team covering critical activity relating to all stages of the employee lifecycle, from onboarding, contracts, HR systems and data, payroll oversight, policies and employee relations, and you’ll be the operational authority and escalation point for complex or high-risk issues.

Some of the work you and your team will be getting involved in includes:

• Leading and developing the People Services & Payroll team so they have clarity, support and space to thrive.
• Making sure onboarding, contracts, and offboarding all run smoothly and consistently, with a great colleague experience.
• Overseeing HR systems and data to maintain accuracy, insight and compliance.
• Working with People Experience & Communications colleagues to refresh and embed people policies in a way that feels simple and supportive and encourages co-creation.
• Coaching managers on inclusive, confident people leadership and helping them handle tricky issues with care and clarity.
• Taking the lead on complex employee relations cases, change processes or emerging risks, and ensuring we handle things fairly and consistently.
• Driving continuous improvement - whether that’s simplifying a workflow, introducing a digital tool, or building capability across the organisation.
• Providing operational insight to support strategy, planning, resourcing and decision-making at leadership level.

This is an influential role with real scope to strengthen how our People Services function supports the organisation every day.

What we want from you

We’re looking for someone who brings a blend of operational confidence, sound judgement, people leadership and a passion for improving how things work and who is comfortable and able to thrive in a fast-paced and reactive enabling function.

The ideal candidate will bring:

• Strong HR operations experience at a senior level, with CIPD Level 5 or equivalent knowledge.
• Expertise in employee relations, including handling complex or sensitive cases with fairness, clarity and confidence.
• Experience overseeing payroll operations and HR systems, with a practical understanding of data accuracy, GDPR and people metrics.
• A natural adaptability to changing priorities and an ability to build trust and influence across all levels - someone who can coach managers, support colleagues and work in partnership with senior leaders.
• A continuous improvement mindset: you enjoy simplifying processes, solving problems and creating clarity – and you naturally collaborate and take the team with you on journeys of change rather than imposing a singular view.
• Experience leading or developing a team, with a supportive, inclusive and empowering approach.
• Strong organisational skills - you can juggle priorities, manage workflow pressures and keep the team focused on what matters most.
• A balanced blend of empathy and pragmatism, with a confident, solution focused approach to decision-making.
• A genuine belief in the role People Services plays in creating a positive, high performing organisation.

You’ll thrive here if you enjoy improving systems, supporting people, leading a committed team and making day-to-day People services work brilliantly.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 12 April 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. We expect this recruitment campaign to have three interview stages:

· First Interviews (online): currently scheduled for the week of 20 April 2026.

· Meet the team (online): currently scheduled for the week of 27 April 2026

· Final interviews (in-person at our London Bridge office): currently scheduled for the week of 6 May 2026

The Youth Endowment Fund 

Change Lead, Youth Sector 

Reports to: Head of Change for Youth Sector 

Salary: £56,600 

Location:  Central London, Hybrid*  

Contract: 2 years -fixed term contract

Closing date: Thursday 23rd April 2026 at 12pm (noon) 

Interviews: Week commencing 4th May 2026 

About the Youth Endowment Fund 

All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope.   

But it doesn’t have to be this way.   

The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it.  

Key Responsibilities 

We are making good progress building the evidence of what works within and around the youth sector to reduce violence. With the launch of the new Practice Guidance we are keen to translate evidence recommendations into practice. The greatest risk is that evidence stays on the shelf and doesn’t help young people – your role is to make sure that doesn’t happen.
 
You’ll focus on helping local authority commissioners use our tools and guidance in their everyday decisions about youth services. This will involve: 

• Creating clear, practical content like guides, toolkits and workshop materials to support the use of Practice Assessment for the Youth Sector (PAYS). 

• Leading our Practice Guidance programme, working closely with commissioners to help them use evidence in their work. 

• Building strong, trusted relationships with senior leaders across the sector. 

• Planning and tracking how we support more commissioners to adopt evidence-based approaches. 

• Spotting what tools or resources are needed and helping develop them. 

• Finding effective ways to share evidence, from events and workshops to online sessions and presentations. 

As a senior member of staff in the organisation, you also: 

• Build a culture where it is natural to perform well and support colleagues brilliantly.

• Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.

About You 

You are this sort of person: 

• You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 

• You understand Local Authority Commissioners working specifically working with the youth sector. You really understand how youth commissioners work, from Directors of Children Services, Heads of Services to senior stakeholders within the youth sector. You have experience of commissioning youth provision, working in youth sector, ideally in a role that worked with young people who are vulnerable to or involved in violence. You can demonstrate ability to reflect on and adopt evidence-based practice in relation to the youth sector.

• You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex information into plain writing that everyone can understand.

• You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment. You can work independently and to a high standard.

• You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.

• You are an excellent strategic thinker. People say that you are good at seeing the big picture. You have experience of wrestling into place a strategy for a project or organisation. You are good at thinking logically, but you are also creative. You have ideas but are happy rejecting a lot of them. You like seeing things from different points of view. 

• You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player. 

• You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.

• You understand young people. You understand what the lives of vulnerable young people can be like and you understand some of the organisations that work with them, ideally through first-hand experience.

• You are committed to equality, diversity and inclusion. 

You must have this sort of experience 

• Changing frontline practice and systems: You have significant experience in leading behaviour, practice or policy changes within the youth work sector. You can show how these have been effective in delivering tangible change.

• Commissioning, or supporting the commissioning of, youth sector services, preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence.  

You might have this sort of experience:  

• Crafting and delivering a strategy to get a new piece of evidence or guidance adopted within the youth sector.

• Behaviour change research experience.

• Working with other funders and commissioners of youth services, such as housing investment leads.

While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.    

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.    

Hybrid Working Details     

The office is based in Central London, but you don’t have to be.

Those living in London and within the 32 London Boroughs are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

To Apply 

To apply, please send a CV and cover letter, and complete the monitoring form by click on the "Apply for this" button by Thursday 23rd April at 12pm (noon). 

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:  
 
1. Turning evidence into practice: We are keen to ensure that our Practice Guidance and tools are actively used by commissioners. This role requires building trusted relationships with local authority commissioners and other local funders to encourage evidence-based decision-making. Describe your experience influencing senior stakeholders to change practice or adopt a new approach?
 
2. Influencing commissioners: This role requires building trusted relationships with local authority commissioners and other local funders to encourage evidence-based decision making. Describe your experience influencing senior stakeholders to change practice or adopt a new approach? 
 
3. Excellent project management: Will be critical to delivering the Practice Guidance programme and supporting adoption across the sector. Tell us about a complex project you have led from planning through to delivery and share what management tools aided you. 

Interview process  

This will be a one stage process, with interviews taking place the week commencing 4th May 2026.

 
PLEASE NOTE: We do not sponsor work permits, and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 

• 28 days holiday plus Bank Holidays  

• Four half days for volunteering activities  

• Employee Assistance Programme – 24hr phone line for free confidential support

• Volunteering days - 4 half days per year  

• Death in service - 4 times annual salary  

• Flexible hours. Core office hours 10am – 4pm  

• Financial support including travel and hardship loans  

• Employer contributed pension of 5% 

Personal Data   

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.   

Join Our Team!

We’ve got big ambitions to support more people affected by Crohn’s and Colitis than ever before. We’ve just refreshed our brand to set us up to grow. The purpose of this role is to implement the brand to a consistently high standard and to train and empower our colleagues along the way to keep growing engagement even after this fixed-term support.

About Us

We’re Crohn’s & Colitis UK and we’re changing what it means to live with these lifelong, incurable gut conditions. Around one in 120 people in the UK have Crohn’s Disease or Ulcerative Colitis, navigating life with an unpredictable condition that could flare up at any time. And the impact can be devastating: plans turned upside down; work and education on hold; relationships and wellbeing under strain; dreams for the future paused.

No one should face that alone. That’s where we come in.

We provide trusted information, support cutting-edge research and lead bold campaigns designed to get people talking about Crohn’s and Colitis like never before. We’re transforming understanding, building the recognition these conditions deserve and uniting our community to drive real change.   We’re fighting for a tomorrow where everyone living with Crohn’s or Colitis has everything they need to live well, and for a future where we don’t have to live with it at all.

Crohn’s? Colitis? We’ll face it together.

Role Overview

During the nine month contract, you’ll be responsible for project-managing the roll-out of our refreshed brand across all channels, event and audiences. You’ll bring your brand design and expertise to projects to ensure high quality brand implementation, acting as a brand guardian and increasing brand capability amongst our staff.   

About You

We’re looking for people who can learn fast and have brand and design skill gained at a charity. You’ll need solid marketing experience and a flair for writing for different audiences. You’re a strong project manager with and leadership skills and you’ll ideally have experience of delivering complex brand projects. Prior experience of working in the health sector would be a bonus.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

Our head office is in Hatfield, Hertfordshire, so we are easily accessible by road and rail. This is a hybrid role with plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. There is a requirement for you to attend in person days including directorate meetings and the charity’s mandatory ‘All Staff Together’ days which ordinarily take place four times a year at our offices in Hatfield or a location in London.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

BVSC is looking for a Health & Wellbeing Volunteer Lead to drive the growth and impact of our volunteerled programmes — Bexley Buddies and Digital Champions. 

This role is perfect for someone who enjoys working collaboratively across sectors, developing highquality volunteer programmes, and strengthening relationships with GP surgeries, NHS partners, charities and community organisations. You will play a key role in delivering better outcomes for residents by ensuring volunteers are supported, trained, and empowered to make a meaningful difference across the borough. 

You will lead programme delivery, champion best practice in volunteering, support two staff members, and maintain strong relationships with partners and commissioners. With over 80 volunteers involved, this is a unique opportunity to contribute to boroughwide health and wellbeing priorities while shaping and expanding volunteerled community support. 

Key Areas of Work: 

• Programme Leadership & Delivery: Lead the expansion and quality assurance of volunteerled health and wellbeing programmes across GP surgeries and community settings. 

• Partnerships & Stakeholder Engagement: Build and maintain effective relationships with NHS, VCS and community partners, representing BVSC at borough‑wide health and wellbeing forums. 

• Volunteer Leadership & Workforce Development: Support, coach and manage staff and volunteers to ensure an inclusive, rewarding and high‑quality volunteer experience. 

• Continuous Improvement & Insight: Use feedback, monitoring and evaluation frameworks to strengthen programme effectiveness and drive ongoing improvement. 

We’re looking for an experienced leader with a strong background in community health or wellbeing programmes, partnership working and volunteer management. You will bring excellent communication, problem‑solving and strategic planning skills, along with the ability to support teams and build effective relationships across NHS, voluntary sector and community partners.

If you are proactive, organised and passionate about improving outcomes for local residents, we’d love to hear from you. 

Job Title: Commercial Manager

Reporting To: Head of Retail, Wholesale & Food Service

Salary Range: £36,000 - £38,000 (dependent upon experience)

Contract Type: Permanent

Location: This is a field‑based role that can be based anywhere in the UK. You’ll manage several large accounts, with regular visits to their headquarters and key events. On average national travel can be expected a couple of times per week.

Working days/hours per week: 35 per week, Monday - Friday, 9am – 5pm

Requirements: As part of our safer recruitment policy, we do ask questions regarding unspent criminal records.

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job

Commercial Manager will identify, develop and manage top food partners relationships and strengthen existing business relationships with companies in the food industry, generating value for the partner and to secure growing and sustainable volumes of surplus food for the FareShare Network. For designated top food partners, you will be their day-to-day point of contact with regular face to face contact at all levels.

You will undertake structured, strategic account management, leading and coordinating FareShare’s engagement across our organisation. This will mean agreeing and executing a bespoke joint business plan with each account to get more food, money and strategic support. You will also feedback on ways that we can better support our accounts and improve our services to them. You will work directly and be on-site with top food partners to help identify and overcome the barriers which exist to giving surplus food to people in need as well as increasing money and strategic resource.

You will also be required to work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to identify and understand opportunities for creating mutual and shared value.

Duties and Responsibilities

Partnership Management

• Contribute to the development of consistent, structured Joint Business plans with

designated accounts that take into account food, funding and other strategic initiatives to drive growth in food, money and other strategic resources

• Work on behalf of the account to develop and embed services relevant to the account and agreed through the joint business plan – e.g. employability or store level redistribution 

• Execute joint business plans and report internally and externally on progress.

• Research and understand your accounts, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.

• Proactively drive account forwards and progress these relationships with regular on-site visits and linking FareShare exec with key contacts.

• Keep up to date with industry and charity insights and ensure this is reflected back strategically across ways of working and account management.

Project and Initiative Management 

• Be responsible for managing and communicating key projects and initiatives to increase food volumes and strategic value, securing support from a range of stakeholders within food partners and across the FareShare network. 

• Work closely with Supply Chain and Logistics, Operations and Network Development teams with the aim of optimising food out to our network

• Develop and lead FareShare cross-departmental strategic activity to enable us to derive maximum value from key food partners including liaising with fundraising, marketing and volunteering teams.

The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.

We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee an expanding network of peer programs and staff in London.

Experience of healthcare working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.

Your work will involve maintaining and monitoring our existing HCT peer projects across London. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of separate projects. 

This post also involves regular liaison with external partners across the region, including key stakeholders such as Operational Delivery Network (ODN) managers for each area, alongside senior NHS colleagues, drug and alcohol services etc.

Healthwatch Brent, Westminster and RBKC

Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy.

Healthwatch’s remit covers all publicly funded health and social care services for adults and children.

Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We’re building on the important work that’s been done to date,  planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups.

About the role

Are you an accomplished Health and Social care manager looking for a new exciting challenge?  Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS?  The Healthwatch senior manager role is for you.

As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality.

Key responsibilities

• To Provide strategic management for effective, inclusive and high quality local Healthwatch.
• Supporting the 3 advisory boards to be at their most effective during this period.
• Working with the CEO to engage with the ICB and other stakeholders to plan for next steps
• Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities.
• Line management of HW managers in each borough.
• Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment.
• Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics.
• Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
• Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
• Develop effective partnerships with key staff in health and social care services.
• Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners.
• Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance.
• Ensure that project plans and intended outcomes are clearly communicated to key stakeholders.
• Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators.
• Ensure that lived experience and service user involvement is embedded in all evaluation.
• Provide reports to key stakeholders, including The Advocacy Project Trustees,  Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact.
• dentify funding opportunities and work with The Head of Business Development to support funding bids.
• Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
• Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking.

General responsibilities

• Participate in team meetings, training and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
• Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification

Essential

• Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch.
• Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice.
• Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards.
• Experience of managing through periods of change and uncertainty
• Experience working with diverse communities and tackling discrimination and inequality.
• Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.
• Significant leadership or line Management experience including managing, developing and motivating a staff team.
• Experience in contract management and compliance.
• Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents.  
• Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload.
• Experience managing a budget.
• Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
• Willingness to attend further training as appropriate and to adopt new procedures.
• Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.

Desirable

• Experience working with volunteer boards and high caliber volunteers.
• Evidence of ongoing personal development and training related to the role.
• Detailed knowledge of NHS systems
• Understanding the public health challenges in Westminster, RBKC, and Brent.
• Experience working with senior managers in public sector bodies.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

Job Title: Two Part Time Wellbeing Project Co-ordinators

Salary: £27,527 - £30,831 per annum + 6% pension (pro rata)

Hours: Part-time (2 or 4 days/week, 14.4 or 28.8 hours/week)

Holiday: 25 days plus bank holidays per annum (pro rata)

Based at: Bridge Community Hut, Tewkesbury Road, N15 6SE

Contract: 2 years Fixed term contract (possible extension)

Closing date: 10 April 2026, 12 noon

Interviews: w/c 13 April 2026

Do you have a proven track record of engaging people from diverse communities in inclusive, community-based programmes? Do you have the skills and confidence to lead a weekly community café (including cooking), recruit and support volunteers, and build trust so residents feel welcomed, valued and empowered?

We are recruiting two part-time Wellbeing Project Coordinators to deliver integrated community programmes at the Bridge Community Hut. This includes the Community Café and weekly cooking sessions, a community belonging and cultural programme, and an inclusive physical activity programme for children, young people, adults and older residents.

The two roles will work collaboratively, with:

· One role focusing on community café and cooking activities, including planning menus and delivering weekly healthy cooking sessions

· One role focusing on inclusive physical activity, supporting and coordinating accessible sessions

Both roles involve coordinating and delivering community-based activities and helping to create a welcoming, inclusive and well-managed environment where residents feel safe and encouraged to participate.

You must be able to engage residents, support volunteers, and contribute to a varied weekly programme of activities.

This is an in-person role based at the Bridge Community Hut, delivered across weekdays and Saturdays, with occasional evenings.

This is a unique opportunity to join a community-focused organisation committed to inclusion, collaboration and learning.

To apply, please email or post your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form to admin(AT)bridgerenwaltrust(DOT)org(DOT)uk or send by post to The Bridge Renewal Trust, Laurels Healthy Living Centre, 256 St Ann's Road, London, N15 5AZ.

For a full job description, please visit www(DOT)bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOT)uk

Company registration No: 06949568, Registered Charity No: 1131941

Job Title: Fundraising Manager

Reporting: to Chief Executive

Contract: Permanent

Hours: Part-time role, 32 hours a week

Benefits: 29 days annual leave (incl. bank holidays) pro rata, pension scheme contributions, 24/7 Employee Assistance Programme

Location: Mostly home-working with regular visits to The Avenues, London W10.

Job purpose

· Forward-plan funding streams to ensure a smooth and regular flow of income that meets The Avenues’ budget (currently £1.2m p.a., much of which has been secured for the next 18 months).

· Develop existing and new relationships with funders to maximise immediate and long-term income for the organisation and its various projects.

· Write compelling proposals and applications that secure significant income from trusts and foundations, coordinating input from across The Avenues team.

· Research and identify new prospects from a diversity of sources with a view to securing medium and large grants for The Avenues.

Accountabilities and responsibilities

·  Identify and develop opportunities from a range of trusts, foundations and grant-making bodies.

· Draft, submit and manage the progress of all funding applications for The Avenues’ priority projects (approximately 30-40 applications per year).

· Develop fundraising proposal budgets in collaboration with Programme and Finance colleagues, ensuring needs are accurately costed and aligned with donor requirements.

· Work with colleagues to develop new project ideas that fit within The Avenues’ organisational goals and within budgets that meet funders’ criteria.

·  Handle the post-grant paperwork, notifying the team and updating our records.

· Develop and manage positive relationships with funders, including necessary communications with grants officers, potential major donors, corporate donors and community supporters.

· Manage the pipeline of applications and fundraising database; providing financial reporting and other management information to colleagues on a timely basis.

· Work with the Chief Executive, trustees and community volunteers to help organise our fundraising events (dinner-auction, party, quiz night, marathon). Assisting with the smooth-running of these events, including writing and producing communication materials.

·  Write the quarterly email newsletter for our supporter mailing list.

· Manage and optimise the charity’s CRM system (Beacon), ensuring fundraising contact data is accurate, well maintained, and used effectively.

· Perform other duties as required by the Chief Executive to the overall direction and running of the charity and develop productive relationships with external stakeholders.

Experience and skills

·  Excellent writing skills with the ability to write concise and creative bids.

· 3+ years’ proven track record in a fundraising position, with a focus on trusts/foundations and public sector income streams.  (Or, you may equally have experience in sales and marketing in a commercial environment.)

·  Skilled at budgeting and presenting financial information in easy-to-understand formats.

·  Relationship builder and collaborative worker.

·  A creative and proactive approach to problem-solving

·  High standard of software literacy (Office software, Mailchimp and internet).

·  Highly effective verbal communicator, able to build rapport quickly and engage a wide range of stakeholders with confidence and credibility.

·  Degree or equivalent relevant qualification

Personal attributes and attitudes

·  Self-motivated and hard-working.

·  Committed to improving youth services and the lives of disadvantaged children.

·  Excellent influencing and negotiation skills.

·  Able to tackle challenges constructively and creatively find ways forward.

·  Tactful and amiable, with the ability to communicate at all levels with a variety of donors.

·  Proactive and eager to learn, with a hands-on approach and willingness to take initiative and get stuck in where needed

END

Do you want to build a world where everyone feels part of a community?

Do you believe in the power of volunteering at the heart of community empowerment?

If you answered yes to all of the above, this could be the role for you!

We are looking for a community and volunteering manager who believes in the power of people coming together to support one another.

What we do 

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16.  Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 139 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.

The Role

In this role you will:

• Lead the development, delivery and continuous improvement of Time & Talents’ Community Programme and volunteering offer, ensuring activities are inclusive, responsive to local need and underpinned by strong safeguarding, participation and partnership working.
•  Develop meaningful volunteering pathways, including corporate volunteering, embed community voice in programme design and evaluation, and contribute to organisational sustainability through effective budgeting, reporting and fundraising support. 

About you

You are an experienced community professional who believes in the power of people coming together to support one another. You bring a mix of strategic thinking and practical delivery, with experience developing community programmes and supporting volunteers to thrive. You are organised, collaborative and confident managing staff, volunteers and partnerships.

You are comfortable working in a busy, community-led environment, balancing day-to-day delivery with longer-term development. Most importantly, you share our commitment to inclusion, participation and community voice, and are excited about helping Time & Talents grow its impact as we begin delivering our new organisational strategy.

About us 

We are an energetic, experienced, and passionate team of 15, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.

This role is 21 hours per week, with flexibility for regular evening and occasional weekend working. 

Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences. 

If you would like an informal chat about the job, please email helenkeenan @ timeandtalents. org. uk with your phone number and a suitable time for us to call. 

The closing date is 23rd March; interviews will be held on 8th April.

TO APPLY: All applications to be submitted online via CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification. 

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Cover Letter should outline how you meet the job requirements, Specifically:

Community Leadership
Tell us about a community programme or initiative you have developed or led.
What was the need, what did you do, and what difference did it make for the people involved?
2. Volunteering Strategy
What do you think makes a great volunteering programme, and how would you strengthen and grow volunteering at Time & Talents?
3. Partnership & Collaboration
Describe a time you built a partnership that improved a community project or activity.
What role did you play and what was the result?
4. Values & Motivation
Why does this role at Time & Talents interest you, and what excites you about working with the Rotherhithe community? 

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full time and permanent. This role is based across our Bloomsbury and UCL East campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Community Projects Coordinator (Community Research Initiative) to coordinate and support the further development of our diverse programme of extra-curricular student activity including our Research Volunteering and Pro Bono Research programmes.

Do you have experience in coordinating events, engaging volunteers, and creating meaningful opportunities for students? Do you excel at awareness‑raising, campaigning, or storytelling? If the answer is yes, then we want to hear from you.

Our ideal candidate will have a strong understanding of high‑quality student engagement, experience in building effective relationships with volunteers and stakeholders, and the ability to communicate confidently with people from a wide range of sectors, backgrounds, and cultures. They will be highly organised, adaptable, and motivated by working in a democratic, student‑led environment, with a clear commitment to equity, diversity, and inclusion.

The Sutton Trust is the UK’s leading social mobility charity. We believe every young person should have a fair chance in life, regardless of their family’s income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Our mission is to change this. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.

Each year, together with our university and employer partners, we support over 14,000 young people to reach their potential through our university, apprenticeship, and career access programmes. And our support does not stop there. We engage our thriving alumni community to help them to succeed in their professions and to act as advocates for social mobility.

Our rigorous and extensive research shines a light on barriers to opportunity from the early years to the workplace, and we strive to influence national policy change with evidence-based solutions to tackle educational and workplace inequality. Using insights from our programmes and research, we also test and scale new ideas in education and employment practice.

As an independent charity, our work is entirely reliant on the generous support of our community of donors. The need to support our work to tackle Britain’s low social mobility has never been greater.

Fundraising at the Sutton Trust

We are seeking a dynamic and driven fundraiser to be our Trusts and Foundations Manager. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.

Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030 will continue this fundraising trajectory to increase income to £12m. Trusts and foundations income currently accounts for c.37% of our fundraising, and we know there is considerable enthusiasm and opportunity in the grant-making world for building strategic partnerships with us.

Our fundraising approach will continue to focus on driving towards major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure Trust, Foundation and Statutory support.

The Role and Team

As Trusts and Foundations Manager (maternity cover), you will be an experienced, proactive relationship manager and fundraiser. You will be confident in delivering high quality reporting and stewardship to a wide variety of Trusts, Foundations, Statutory and organisational donors, as well as proactively approaching funding prospects and preparing applications to secure funds.

We have strong relationships with a range of trusts and foundations, and over the fixed term contract period we are looking for a confident fundraiser to manage and support a portfolio of funders as cover for a maternity leave within the Development team.

The role will contribute to growing the portfolio of Trusts, Foundations, and organisational donors (predominantly at the five-figure level), while also providing strategic support on grant management of our major six-and-seven-figure Trust and Foundation partners. This will include compiling key reports and supporting the gathering and analysing programmatic data. You will work closely with colleagues across both the Development Department, including the Development Director, and the wider organisation.

Main duties

New Business

• Undertake prospect research into trusts and foundations, statutory opportunities (contracts or grants), and organisational funders in collaboration with Trusts and Foundations colleagues, and other senior staff and senior volunteers. This includes identification, due diligence, qualification, and creating briefings and outreach plans.

• Work with Trusts and Foundations colleagues to cultivate a prospect pool of potential donors, looking at lapsed supporters, the prospect pipeline, stakeholder network mapping through the Board and Trustees, as well as funders with an active interest in education / social mobility.

• Submit compelling funding proposals and reports to mid-level trusts, foundations, statutory and organisational donors to secure income (predominately at the five-figure level) for the Trust. Work alongside other Development team and wider organisation members to ensure high-quality submissions.

• Alongside team members, manage the shared Development inbox to ensure all enquiries are dealt with in a prompt, consistent, and friendly manner.

• Follow all relevant policies and processes to ensure due diligence is completed for prospective donors and that income projections and plans for the portfolio are kept up to date.

Account Management and Development

• Manage and grow a small portfolio of trusts, foundations, statutory supporters, and organisational donors, delivering impactful stewardship (e.g. impact reporting) while meeting all donor reporting requirements to maximise financial income and partnership longevity.

• Support senior team members on strategic management of our major trust and foundation partners, including leading on compiling key impact reports, coordinating meetings, attending programme visits, event invites, writing targeted donor communications and reporting.

• Work with the Head of Fundraising Operations to compile and analyse key programmatic data for use by the Development team in their grant reporting.

• Be accountable for achieving agreed trusts and foundations income targets, looking for opportunities to grow funding and diversify income for this stream.

• Ensure all record keeping and administration relating to trusts and foundations income is maintained, up-to-date, and processed in accordance with GDPR and Sutton Trust policies and procedures.

Fundraising Finance and Reporting

• Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required.

• Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for trust and foundation supporters and prospects.

• Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking and reporting for trusts and foundations income, through the Trust’s CRM (Salesforce), account management plans, and all relevant income pipeline documents.

• Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.

• Stay up to date with grant fundraising best practice, learning from senior members of the team, and keep abreast of developments and opportunities within the wider fundraising space.

• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have:

• Experience in successfully securing, managing, and developing Trust, Foundation, Statutory or organisational donor partnerships at four and five figure-level, from initial prospect research to securing income and ongoing grant management.

• Experience building and managing relationships, particularly in the philanthropic sector with organisational donors.

• Strong presentation skills and the ability to write compelling proposals and impact reports, or pitch to audiences with the intent of persuading them to your point of view or secure a specific outcome.

• Excellent verbal and written communication skills and the ability to summarise information from readily available sources clearly and concisely.

• Experience managing multiple priorities and tasks to successfully achieve project or other goals.

• Excellent prospect research skills and strong analytical skills.

• First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with confidence in a range of settings.

• Knowledge of fundraising in the education and/or not-for-profit sector.

• Experience using CRM software (ideally Salesforce) to accurately record funding relationships (desirable).

We are also looking for an individual who:

• Sympathetic to the aims of the Trust and its mission to address educational disadvantage and increase social mobility.

• Able to take the initiative and take responsibility for a wide variety of tasks and projects.

• Strong communicator, skilled at persuading others through writing and conversation.

• Enjoy working with impact and outcomes data to create compelling narratives for reporting purposes (desirable).

• Excellent attention to detail.

• Able to multi-task and prioritise multiple funder relationships.

• Able to work independently and as part of a team.

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Fixed term contract until 31 August 2027

• Salary: £42,000-£47,000

• Working location: Minimum of two office days per week. Our home working policy gives staff the option to - work from home for up to 60% of the time, with approval from their line manager.

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.

• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.

• Safeguarding: DBS check may be required.

Interviews

Applications should reach us by 10am, Monday 13th April , with first round interviews held with first round interviews held on Tuesday, 21st April, and second round interviews held on Tuesday, 28th April. Both rounds will be held in our London office.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London based, homeworking is considered in line with Crisis’ Hybrid Working Policy

Contract: Permanent

About the role

Crisis has laid out a vision, that by 2035 we will see all forms of homelessness in decline. We will bring about this impact through our three organisational aims, by:

· Securing the policies that solve homelessness

· Delivering services that end homelessness for people and places

· Building a community of people across Britain that are helping to end homelessness

To manage this bold ambition, we are planning in three-year cycles. Our current 2025-28 strategic plan outlines our key priorities – alongside national influencing, place-based system change, direct service delivery and greater audience engagement, we will become a landlord for the first time in our 60-year history.

Getting stuck into the detail, the Transformation Manager will aid delivery of our strategic programmes by enabling collaboration, providing exemplary programme management, and establishing adaptive ways of working that will shift organisational practice as we go deeper into delivering our strategy.

About you

You’re proactive and collaborative, skilled at designing and initiating ways of working that motivate colleagues to galvanise around programme goals.

A proven programme manager, you know when a programme is on track, how to effectively manage risk, and unlock successful delivery.

Plus, you’re a forward thinker, recognising how an organisation needs to shift to deliver desired impact, with the practical ability to deploy solutions to that end.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage. 
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 6th April at 23:59

Interviews will take place at Universal House, 88-94 Wentworth St, E1 7SA week commencing 13th April - stakeholder panel interview and formal panel interview

Interview process: Potential two stages - informal stakeholder panel and formal panel interview - competency-based and presentation/task

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 6 April 2026

Assessment Day: Monday 13 April 2026 at NSC

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• Experience developing processes which are targeted at both internal and external audiences
• Experience of managing or supervising a large team
• Experience of leading projects manging change with various stakeholders

Desirable

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• A strong understanding of the voluntary and community sector, ideally within the youth sector
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience of empowering a team to deliver a first-class customer service
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.