Public facing jobs

Customer Service & IT Coordinator 

Summary: 

Bath & West Community Energy is a not-for-profit community business that tackles climate change through clean energy generation and energy efficiency measures in homes. We recycle surplus income, via the BWCE Fund, to support community action on carbon reduction and fuel poverty. 

We’re looking for a friendly, organised and digitally confident Customer Service & IT Coordinator to join our growing team. 

You’ll be the first point of contact for enquiries, providing clear and empathetic support to Home Energy customers, BWCE members and the public. You’ll also help colleagues use internal digital tools, maintain accurate data records and contribute to improving systems and processes across BWCE. 

This isn’t a technical IT role - it’s ideal for someone who enjoys helping people, solving problems and making things run smoothly. 

Your tasks: 

• Deliver outstanding customer service by phone, email and online 

• Support Home Energy enquiries and customer journeys 

• Maintain CRM records and booking processes 

• Provide light-touch support with digital tools (MS365, SharePoint, SenseHR) 

• Help improve digital workflows and reduce manual tasks 

You’ll bring: 

• Experience in customer-facing roles 

• Confidence using digital tools and learning new systems 

• Excellent communication and organisation 

• A calm, empathetic approach 

• Alignment with BWCE’s community-focused mission 

To read full job description and apply, go to https://www.bwce.coop/current-vacancies and complete our application form and equality and diversity monitoring form. 

 
Closing date: 19th January 
Salary: £31,000 

Join us and help create opportunities that change young lives.

Career Ready is a UK-wide social mobility charity, working to empower young people with the skills, confidence, and networks they need to succeed. We’re looking for a proactive and strategic Corporate New Business Development Lead to drive growth in our corporate and partnerships income, unlocking innovative collaborations that deliver real impact.

In this pivotal role, you’ll identify and secure high-value corporate partnerships, craft compelling proposals, and lead pitches to senior decision-makers. You’ll work closely with colleagues across Communications, Programmes, and Operations to create multi-year partnerships that combine funding, programme support, and brand alignment—helping us reach more young people than ever before. The role is home-based, but you’ll have opportunities to travel across the UK (primarily London, Manchester, and Edinburgh) for meetings, events, and networking opportunities (expenses covered), giving you variety and the chance to build relationships face-to-face.

We’re seeking someone with a proven track record of winning significant corporate partnerships (five-figure or ideally six-figure), excellent communication and influencing skills, and a strong understanding of CSR/ESG trends. If you’re entrepreneurial, creative, and thrive on building relationships from scratch, we’d love to hear from you.

For full information view our candidate pack, which is available when you click on Apply.

Closing date for applications: 9am on Monday 12 January 2026

First stage interviews: expected to take place w/c 19 January 2026 

Sahir (formerly Sahir House) is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.

We provide practical and emotional support, camaraderie and connection to:

• LGBTQ+ people
• All people living with or affected by HIV

We actively confront injustice, combat discrimination, and address inequalities. By campaigning, we strive to create a fairer and more equitable society for those we serve. Our work is insight and data-driven and our programmes are co-developed with those we serve.

What It Is Like to Work at Sahir

We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.

We offer a friendly, inclusive and supportive working environment, with access to regular supervision, training and development. Staff are encouraged to build their skills, confidence and experience in ways that support both personal growth and long-term career development.

About the Role

This is a community facing role focused primarily on delivering facilitated LGBTQ+ peer support groups and wider community engagement activity. You will create and sustain safe, inclusive spaces where LGBTQ+ people can connect, build resilience and feel heard.

Alongside regular peer support delivery, you will support outreach, workshops and project specific activity in response to community need and strategic priorities. The role includes active promotion of groups and proactive engagement with under-represented and marginalised LGBTQ+ communities.

What We Are Looking For

We are looking for someone who brings:

• A genuine commitment to LGBTQ+ wellbeing and community empowerment.
• Experience of facilitating groups, engagement or community activity, or transferable experience that demonstrates these skills.
• Strong communication and relationship building skills.
• A willingness to work some evenings and occasional weekends.
• A relevant qualification at NVQ Level 3 or above in social work, health, education or similar is desirable, but equivalent experience and a commitment to learning are equally valued.

We are particularly keen to receive applications from people with lived experience of the issues affecting LGBTQ+ communities, and from those whose voices are under-represented within the sector.

Equality, Inclusion and Accessibility

Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.

Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.

You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.

We are happy to discuss reasonable adjustments at any stage of the recruitment process.

We are looking for an experienced, motivated fundraising professional to oversee corporate partnerships and individual giving, embedding the corporate and individual giving journey into all aspects of ERIC’s communications, and broadening the charity’s approach to donor stewardship to treat all service users and website visitors as future donors. You will also oversee all ERIC’s external and internal communications including our website, social media and PR.

As part of ERIC’s Senior Leadership Team, you will contribute to strategic planning, policy and decision-making across the whole organisation. This role provides strategic and operational leadership for ERIC’s fundraising and communications team. You will play a pivotal role in maximising supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting ERIC.

As Head of Fundraising and Communications, and a Senior leadership team member you will be responsible for implementing ERIC’s overall strategy. Our primary strategic objective in this area is to build our corporate and individual donor base, and you will use user data, stewardship strategy, website user experience, social media, segmented email and online service design to deliver this.

You will work closely with the CEO and provide effective line-management for two staff, and you will work with contractors and freelancers who provide social media support, videography and web development services etc.

ERIC’s reputation is built on providing families and professionals with health information that is accurate, up-to-date, clearly written and accessible. You will work with our team of qualified and experienced staff to ensure that robust systems are in place for checking and approving all the health information that ERIC publishes.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, ERIC offers a range of benefits to support the wellbeing of our employees. These include:

• 25 days of annual leave (plus 8 days paid public holidays per year), rising one day per year as a long service reward up to a max of 5 days.
• Employee Assistance Programme and access to wellbeing resources
• 3% Employer Pension contribution
• Living Wage Accredited Employer

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital training programmes and other training as required by the role.

Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.

You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.

As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.

This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.

This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.

Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.

Key Duties and Responsibilities

· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base

· Develop and produce volunteer recruitment and information material for our public events, website, and social media

· Monitor and screen incoming volunteer applications and make first contact with applicants

· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days

· Support with the development and delivery of a standardised volunteer induction.

Volunteer Management

· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.

· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)

· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.

Volunteer Training

· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training

· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.

· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.

· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)

 Volunteer Database Management

· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).

· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.

Linkwork Project Support

· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).

· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.

· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.

· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.

· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions

· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.

· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.

Stakeholder Management

· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.

· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.

· Work on volunteer incentives, recognition and reward schemes across the year.

Other Duties

· Attend supervision and identify your own training and support needs with your supervisor.

· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.

· Keep up to date with best practice and legislation in the volunteer sector.

· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies

· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area. 

Location: Birmingham or London only, (hybrid working - 3 days on-site each week and an expectation to travel across all delivery areas regularly)

1st stage interviews: 2nd and 3rd February over MS Teams

2nd stage interviews: 11th (Birmingham) 12th (London) in-person

For more information, or to apply, please click 'apply now' to be directed to our website.

Join The King’s Trust and lead a team that transforms young lives across England.

As Senior Head of Delivery, you’ll drive ambitious plans, inspire high-performing teams, and ensure thousands of young people aged 11–30 gain the skills, confidence, and opportunities they need to thrive.

This is a core leadership role overseeing delivery across Greater London, the South Coast, South West and West Midlands, with colleagues primarily based in Birmingham, London, Southampton, Portsmouth, Bristol and Plymouth. You’ll shape strategy, manage significant budgets, and build strong partnerships across public, private, and voluntary sectors.

Please note: a minimum of three days on-site each week and frequent travel across delivery areas will be required.

We're committed to Equality, Diversity and Inclusion and want our leadership to reflect the communities we serve. We welcome people who bring different perspectives and experiences, and particularly encourage applications from those underrepresented in our organisation and sector, including candidates from Black, Asian and Minority Ethnic backgrounds.

If you’re an exceptional leader with commercial acumen, a passion for impact, and the ability to motivate dispersed teams, we’d love to hear from you. Help us create a future where every young person can realise their potential. Apply today and make a difference that matters.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Senior Heads of Delivery? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Senior Heads of Delivery! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Chief Executive Officer

Salary:     c.£75 - 80,000 per annum

Hours:      Full time 35 hours per week

Contract:  Permanent

Location:  The role is, of necessity, office based, although flexibility for home working is expected where appropriate. Evening and weekend work will be required to attend networking and other events.

At Sussex community Foundation we are approaching our 20th anniversary. As we celebrate this milestone, we are looking for an ambitious and dynamic chief executive to lead us into the next 20 years, enabling us to make Sussex a fairer and more equal place.

At Sussex Community Foundation we bring inspirational people together to create the change Sussex needs. In our first 20 years we have built a reputation across the county as an authoritative voice in local philanthropy, attracting and retaining new Fundholders to the Foundation.

As a leading grant maker in the county, our reputation within the voluntary sector is incredibly important to us. We want to ensure that our future Chief Executive builds on these trusted relationships.

We have an experienced and influential Board who will support you in your role, backed up by an enthusiastic and committed team of experts in both fundraising and grant making.

We look forward to receiving your application.

Mark Spofforth OBE FCA - Chair of Trustees

Closing date: Monday 5 January 2026 - noon
We are using the Charity Job anonymous recruitment process - please ensure that you apply through the portal.

Please log into your CharityJob candidate account to access and download the Persons Specification and to submit your application.

**No Agencies please**

#Chief Executive Officer #CEO #Executive #Leadership 

Exciting opportunity for an ambitious person to make a real difference for nature!

This role will work with the Land Manager (West) on the delivery of practical improvements for wildlife across GWT nature reserves and throughout Nature Recovery Zones (NRZs) in the west of the county (Lower Wye Valley, Central Forest of Dean, Severn Hams, Leadon Vale) with workshops at Tidenham Chase, Coleford and Gloucester. Habitats include heathlands, ancient woodland, species-rich unimproved grasslands, floodplain meadows, hay meadows, quarry pits, mires and more.

This role will help to mentor Wild Trainees, and work with volunteer teams to help deliver work plan objectives.

An important part of this role will be supporting the trusts conservation grazing objectives with native and hardy breeds of livestock including Highland cattle, Exmoor ponies and Hebridean sheep.

This is a permanent, full-time post (35 hours per week) subject to a six-month probationary period.

We reserve the right to close this vacancy early if a suitable candidate is found before the advertised closing date. 

Closing date: Thursday, 22nd January 2026.

Gloucestershire Wildlife Trust is committed to encouraging equality, diversity and inclusion among its workforce, and eliminating unlawful discrimination, harassment and victimisation. The Trust’s policy is to provide equality, fairness and respect for all staff, whether temporary, part-time or full-time; ensure no unlawful discrimination against the Equality Act 2010 protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation; and to oppose and avoid all forms of unlawful discrimination.

A full copy of the policy is available on request.

This role requires regular in-person engagement in London. Applicants must be able to travel to and work in London easily. Please only apply if you meet the criteria of the Personal Specification. Qualified ISVA's only please. 

About us

SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence. 

We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help

Role

In this role, you will provide pro-active specialist, trauma-informed emotional, practical and advocacy support for male, trans and non-binary survivors aged 13–24 who have experienced sexual violence and are currently engaged with, or actively considering engaging with, the Criminal Justice System (CJS). This includes young people who present with additional or intersecting needs (e.g. mental health, neurodiversity, disability, immigration, homelessness, substance use, care-experienced backgrounds, or LGBTQIA+ identity). The role empowers young people to understand their rights, navigate the CJS, and make informed decisions about reporting, ongoing involvement, and special measures.

Our ISVAs work with clients currently residing in any London borough, or if the abuse was committed in any London borough. Travel across London will be expected.

We consider people from a wide range of educational backgrounds and work experience. What matters is that you are empathetic and will support the specific needs of our clients.

Please see attached Job Description and Personal Specification for more information.

Benefits of Working with Us

- We are a Disability Confident Employer
- Access to Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Acces to gym at our Hackney Wick offices
- Commitment to your professional development

How to apply

To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:

• An up-to-date CV.
• A supporting statement that addresses each requirement within the person specification and outlines your motivations for applying.

Closing date: Sunday 4th January at 11:59pm 
Shortlisting for Interviews: Week beginning the 5th January. The interview will be held remotely via Teams or Zoom.

We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.

At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.

If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.

Inclusive Boards is delighted to be supporting Lambeth Links in their search for their CEO.

Lambeth Links is a small charity with a big ambition: to be a central point of rallying, communication and advocacy for the LGBTQIA+ Community who live, work and socialise in Lambeth – the largest borough in London. The organisation aims to strengthen the links between individuals and groups while also highlighting the many issues that continue to adversely affect the community.

Lambeth has a deep and rich history of LGBTQIA+ activism. From being home to founding members of the Gay Liberation Front (GLF) to hosting Europe’s first EuroPride in Brixton in 1992, the borough has long been the beating heart of the LGBTQIA+ Community. Lambeth Links exists to continue that legacy of championing collective voice and driving forward change.

As CEO, you will lead the operational and strategic running of the charity, make sure that the organisation runs well every day and that it has the people, systems and income to grow.

The ideal candidate will have :

• Significant experience of leading at senior level in a charity, social enterprise, public or community organisation. This might be as a Chief Officer, Director or Head of a significant function with clear accountability for people, budgets and organisational performance.
• Experience of working directly with or supporting a Board of Trustees or similar governing body, including preparing papers, giving honest advice and implementing decisions.
• Experience of organisational development or change, for example improving systems, structures, culture or ways of working in a small organisation.
• Understanding of the issues faced by LGBTQIA+ people, including those who are Black or from other communities of colour, disabled people and people with insecure immigration status, and a commitment to intersectional practice.

​​​​How to Apply

If you wish to apply for this position, please supply the following by 11.59pm on 18/01/2026:

• A detailed CV, setting out your career history, with responsibilities and achievements. 
• A cover letter (maximum two sides of A4) highlighting your suitability for the role. Please explain how you meet the essential criteria and give one or two examples that show how you have already operated at, or very close to, Chief Officer level. For example, leading an organisation or major function, managing whole organisation budgets or income plans, or steering a Board or governing body through a key decision. 
• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.

To find out more and received the Candidate Information Pack, request support when applying, or have an informal confidential discussion before applying, please get in touch with Inclusive Boards.

Assistant Benefits Advisor
Salary £24,000 FTE (rising to £27,000 per year FTE after 1 year and completion of training) 
17.5 - 21 hours per week, 6.6 weeks holiday   
Remote working with occasional travel for events and meetings in West Sussex

Are you passionate about working with SEND families? 
Do you have the transferable skills and qualities to train as a benefits advisor?

We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of our services providing information, training and peer support.

Our Benefits Advice Service provides support to parents of children and young people with SEND in West Sussex applying for Carer’s Allowance, Disability Living Allowance (DLA) and Personal Independent Payments (PIP).  Offering 1-2-1 advice sessions on the above benefits, support with claim checking of draft applications, information resources on benefits and other sources of financial support, and training workshops on DLA, PIP and Universal Credit.

We are looking to recruit a skilled and motivated Assistant Benefits Advisor to join our team
The post holder will be responsible for supporting our Benefits Advisor with the delivery of information, advice and guidance on Carers Allowance, Disability Living Allowance (DLA) and Personal Independence Payment (PIP) to parent-carers of children and young people with special educational needs and disabilities (SEND) in West Sussex.  This is a training role with the view to promotion to Benefits Advisor following completion of training. 

Person Specification (essential):
• Understanding of challenges facing parents and carers of children with SEND 
• Passionate about improving the life chances of children with SEND and their parents/carers, and families
• A highly motivated self-starter with a flexible approach to working life 
• A creative and strategic thinker 
• Committed to professional and personal development and lifelong learning 
• Ability to work independently and manage a diverse and demanding workload 
• Comfortable working with people from a diverse range of backgrounds
• Excellent inter-personal and communication skills
• Excellent writing and editing skills 
• Experience of using MS Office including SharePoint
• A good all-round education including GCSE’s (or equivalent) or NVQ level 2 

See attached job description for details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Closing date for applications is 12th January 2026

Interviews to be held in Littlehampton on 21st/22nd January 2026

To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents) 

This is an exciting opportunity to join Adrian Ramsay’s small constituency team working from his local office in Diss. As MP for Waveney Valley, Adrian represents residents across a large area of north Suffolk and south Norfolk. As a caseworker your role will be to work directly on matters affecting both individuals and the wider community, advocating to authorities to resolve individuals’ problems and to address community concerns.

You will bring experience of working in casework or a similar capacity, a knowledge of Waveney Valley and a passion for making a difference for both individuals and the wider community.

St Wilfrid’s Centre is one of the most significant expressions of social action in the Catholic Diocese of Hallam — a place of welcome, dignity and hope for adults who are vulnerable, isolated or at risk of homelessness. For over 30 years, the Centre has offered daily support, practical help, community and opportunities for rebuilding confidence and connection.

We are now seeking a values-led Director to lead the Centre into its next chapter of renewal. This is a rare and exciting opportunity to shape a respected diocesan service as it evolves towards a clearer strategic purpose, stronger partnerships, greater sustainability and an impact-led culture.

About the role

The Director will:

• Provide visible, compassionate and strategic leadership.
• Lead service development and cultural change, embedding trauma-informed and inclusive practice.
• Strengthen governance, safeguarding, operational excellence and staff wellbeing.
• Build strong relationships with Sheffield City Council, health partners, universities, VCSEF - voluntary, community, social enterprise and faith organisations and local parishes.
• Oversee the Centre’s transformation into a renewed model (community hub or hybrid model shaped by local needs).
• Support long-term financial sustainability through partnership-building and fundraising.

About you

We are looking for someone who brings:

• Strong senior leadership experience in social care, homelessness, health, community or related sectors.
• A track record of managing teams, leading change and improving outcomes for vulnerable adults.
• Understanding of safeguarding, risk and quality service delivery.
• Strategic insight, emotional intelligence and resilience.
• A commitment to — and sympathy with — Catholic social teaching, coupled with a strong belief in inclusive services for all.

“St Wilfrid’s Centre is a treasured part of our family and a vital support for the most vulnerable in our community. We seek a Director who will lead with integrity, vision and compassion; someone who will strengthen the Centre’s mission and help secure its future for generations to come.”
— Bishop Ralph Heskett, Bishop of Hallam and Chair of Trustees

Senior Development Manager
Location: London (Hybrid working) 20% office, 80% remote or in donor meetings
Salary: £56,000 per annum
Contract: Permanent, full time (38.5 hours per week)

At UWC International, we believe education can be a force for peace and a sustainable future. Through our global network of schools and colleges, we bring together young people from over 150 countries and backgrounds, offering life-changing educational opportunities to those who might otherwise never access them.

We are seeking an experienced Senior Development Manager to play a central role in delivering UWC’s 2030 Strategy, securing the philanthropic support that underpins scholarships, long-term sustainability and global impact.

About the role
This is a senior, donor-facing fundraising role focused on major gifts and strategic donor engagement. You will manage a personal portfolio of high-net-worth individuals, foundations and other key supporters, securing significant gifts and building long-term relationships aligned with UWC’s mission.

You will work closely with the Director of Development and Funded Programmes, senior leadership, and colleagues across prospect research and operations. Alongside delivering against ambitious income targets, you will help shape mid-level giving activity and may deputise on key fundraising priorities.

This role offers the opportunity to combine hands-on portfolio management with strategic thinking, within an international organisation operating at scale.

About you
You will bring:

• Good experience in major gift fundraising and managing high-value donor portfolios.
• A strong record of securing significant gifts, ideally at six or seven figures.
• Confidence building trusted relationships with donors, senior leaders and volunteers.
• Experience developing compelling proposals, stewardship plans and donor communications.
• Strong judgement, organisation and ethical standards in all fundraising activity.

Experience in education, international development or complex stakeholder environments would be welcomed, but is not essential.

What we offer
UWC International offers a supportive and values-led working environment, with benefits including:

• Hybrid working with flexibility around hours and patterns
• 28 days annual leave plus public holidays
• Enhanced pension contribution
• Income protection and comprehensive wellbeing support
• Learning and development opportunities
• Paid volunteering or study leave
• The chance to work within a truly international organisation committed to equity and inclusion

If you are an experienced major gifts fundraiser looking to apply your skills to a global mission and see the direct impact of your work, we would welcome your application.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.