Public facing jobs
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnerships to tackle unfairness and ensure everyone has an equal chance to thrive.
Key Responsibilities
Partnership delivery and coordination
- Act as the primary day-to-day contact for delivery partners, supporting advisors and caseworkers to operate effectively within the agreed delivery model.
- Coordinate partner onboarding, ongoing engagement, and operational problem-solving across the delivery partnership.
- Support partners to use agreed systems, processes, and referral routes consistently and effectively.
Health system engagement and referrals
- Work with NHS Trusts, ICBs, and healthcare professionals to maintain clear and effective referral pathways into the service.
- Support engagement within health settings to ensure the service is accessible at key points in the cancer pathway.
- Monitor referral patterns and work with partners to address gaps or barriers to access.
Workforce development and shared learning
- Support training, induction, and shared learning activity for delivery partners and their advisors or caseworkers.
- Facilitate the sharing of good practice, learning, and insight across the partnership.
- Work with internal quality and training teams to support consistent, high-quality practice.
Data, insight, and reporting
- Support delivery partners to understand and meet data and reporting requirements.
- Contribute operational insight and qualitative learning to funder reporting and programme reviews.
- Use data and feedback to identify delivery risks, improvement opportunities, and emerging trends.
General
- Escalate risks, capacity issues, or delivery concerns to the Head of Partnerships in a timely way.
- Work in line with Toynbee Hall policies and procedures, including safeguarding, data protection, and equality.
- Undertake other reasonable duties as directed by the Head of Partnerships or senior management.
Person Specification
Experience and knowledge:
- Experience working in a partnership, coordination, or programme support role within a charity, public-sector, or health-related setting.
- Experience supporting delivery partners, advice services, or multi-agency projects, for example through coordination, liaison, or operational support.
- Some experience of working with, or alongside, NHS organisations, healthcare professionals, or public-sector partners, or the confidence to develop this quickly.
- Understanding of referral-based services and how people access support through different organisations.
- Experience contributing to monitoring, reporting, or evidencing activity for funded projects, for example through data collection, reporting returns, or qualitative feedback.
Skills and competencies
- Strong organisational and coordination skills, with the ability to manage multiple tasks and partner relationships at the same time.
- Good communication skills, with the ability to build positive working relationships and represent a service professionally.
- Ability to work collaboratively across organisational boundaries and know when to escalate issues appropriately.
- Confidence using IT systems, including databases, spreadsheets, and standard reporting tools.
- Ability to gather information, track issues, and communicate updates clearly to colleagues and partners.
Personal attributes
- Proactive, reliable, and well-organised.
- Comfortable working as part of a team with clear management support.
- Willing to learn and develop confidence in system-facing partnership work.
- Positive, solutions-focused approach to problem-solving.
- Commitment to inclusive, person-centred practice and Toynbee Hall’s values.
In addition to the essential criteria outlined above, the ideal candidate will also meet the following desirable criteria:
- Experience working in advice services, welfare benefits, financial wellbeing, or health-inequalities programmes.
- Experience supporting training, induction, or shared learning activities for partners or colleagues.
- Familiarity with NHS structures, commissioning environments, or VCSE–health partnerships.
- Experience working on Macmillan-funded or similarly funded programmes.
- Understanding of safeguarding and data protection in partnership delivery contexts.
Core Benefits
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Please download the full Job Description for more details of the role and our other employee benefits
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
About us
Join our team at the MPS Society, one of the leading rare genetic disease charities in the UK aiming to transform the lives of individuals and their families affected by MPS, Fabry and other related lysosomal diseases. This is a rare opportunity to join our Support & Communities teams who provide direct support, practical guidance and other patient focused activities to over 1500 members and their families, UK-wide.
Our Support Team raise awareness both within the MPS community and external agencies, offering information, advice, support, and advocacy in a range of areas including clinical management, health and social care, housing, education, transition, independent living, palliative care, and bereavement.
Ideal candidate
As a Senior Support Officer, you will primarily be responsible for raising awareness and providing a high-quality support and advocacy service to our members and their families. You will be a relationship builder who cares about the community we serve and ensures that the individual (or family) remains at the centre of support. You will have experience in multi-agency working and an in-depth understanding of the needs of those with disabilities, their families and carers. Demonstrable experience and knowledge of health and social care, education and relevant assessment processes are essential.
As deputy safeguarding lead officer for both shildren and vulnerable adults you will take the lead in the absence of the safeguarding leads and be confident sharing your knowledge with new recruits through mentoring.
You will have excellent written and oral communication skills, with the ability to uphold best practice, challenge poor policy and inappropriate decisions. Excellent IT skills and the ability to plan, prioritise and deliver to tight timescales are essential. You will be self-motivated and highly organised, juggling many strands of work.
As part of a small, dedicated team, you will have a positive attitude and a willingness to work collaboratively with your colleagues and external parties to raise awareness, advocate for our membership, as well as supporting the delivery and development of services for the MPS Society community.
Whilst a relevant qualification within health & social care, education or a related field is desirable, other knowledge and work experiences may be equally as valuable in this role. Prior knowledge of MPS and related conditions is not required however a special interest in neurology and working with individuals with neurological disabilities is advantageous. In-depth support and training to develop expertise in MPS and related conditions, and the needs of those affected by these progressive, life-limiting conditions will be provided.
What we can offer you
Join us and you will be working for a caring charity offering:
- A competitive salary
- Generous annual leave of 25 days plus bank holidays (pro-rata for part time hours)
- Extra leave between Christmas and the New Year
- Pension
- Life assurance (subject to the conditions of the scheme)
- Employee assistance programme offering support 24/7
Further information
The successful candidate must be eligible to work in the UK.
This is a full-time role (35 hrs per week) however part time hours, with a minimum of 28 hrs per week may be agreed for the right candidate. Salary will be pro-rata for part-time.
The main duties, responsibilities and essential requirements of this role can be viewed on the attached job description.
This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.
This role is offered on a hybrid basis with a minimum of 2 days in our Amersham office each week. As part of the role, UK wide travel is necessary. This may on occasion include early morning and/or evening working and sometimes overnight stays. You may also occasionally be required to attend evening or weekend conferences and events. We have policies in place to ensure that any unsociable hours worked are fairly compensated.
We encourage candidates to visit the MPS Society website to learn more about us and the community we serve. Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Bethanie Pentecost.
Disclosure & Barring Service (DBS)
The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided through our dedicated support and advocacy service, telephone helpline, clinical research, online activities and forums, annual events, patient expert meetings, focus groups and conferences. MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated services and activities.
This post is exempt under the Rehabilitation of Offenders Act 1974. Due to the sensitive nature of the duties undertaking, the post holder will be expected to undertake a DBS check as part of the recruitment process and for this to be reviewed on a regular basis.
Next steps:
Applications: Please provide your CV and a supporting statement (maximum 750 words) outlining your understanding of how rare, complex and progressive conditions such as Mucopolysaccharidoses (MPS), including their neurological impacts, can affect individuals and families across the life course. In your response, please describe the experience, skills and approaches you have developed that would support you to carry out the Senior Support Officer role, including (where relevant) supporting people with complex needs, working across health, education and social care systems, and providing advice, advocacy or casework support.
Kindly note, applications received without a supporting statement will not be considered.
Closing Date: Whilst we have an initial closing date of 20th March, we reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview and assessment.
1st interviews: Initial virtual interviews will be held end March/early April.
2nd interviews: Final face-to-face interviews and assessments will be held on 16th & 17th April at MPS House, Amersham.
To transform lives through specialist knowledge, support and advocacy, and research.
The client requests no contact from agencies or media sales.
BookTrust – Fundraising Lead (Individual Giving)
Location: Hybrid with a minimum of eight office days per month in either London (Farringdon) or Leeds office.
Salary: £55,000 per annum.
Contract: Permanent, full-time.
BookTrust, the charity that champions the power of reading, is seeking an individual expert to strengthen and expand its individual giving fundraising to secure the financial support needed to get even more children reading and fulfilling their potential.
BookTrust is the UK’s largest children’s reading charity, reaching over 1.3 million children and families across England, Wales and Northern Ireland each year and delivering evidence-informed programmes that make a measurable difference to children’s reading behaviours. Their work is rooted in the belief that every child deserves the chance to enjoy reading and all the lifelong benefits it brings. In recent years, the charity’s work has focused on helping children from low-income and vulnerable family backgrounds to become regular readers.
This role will lead and manage the Individual Giving team to design and deliver an innovative, supporter-centric programme with a strong focus on loyalty, and plans to expand fundraising channels including digital, community fundraising and legacies, and to develop new fundraising products and increase engagement with new and existing supporters.
Working closely with the Head of Fundraising, High Value Giving Lead and colleagues throughout the organisation, the post-holder will maximise opportunities to increase income and lifetime value and deliver compelling fundraising campaigns with excellent stewardship activities across multiple channels.
The ideal candidate will be a creative and confident individual giving specialist with a track record across traditional and digital channels and covering all parts of the supporter journey from acquisition to long-term retention. Proven success growing individual giving income and a passion for public engagement will be a must, alongside the ability to work in a complex, multi-channel environment. An excellent communicator, you will be able to share the impact of BookTrust’s work in clear, compelling ways and use your collaborative and hands on leadership skills to motivate your team to achieve excellent outcomes for children and families.
This is an exciting time to join a friendly and supportive fundraising team, with individual giving identified as a key income stream for the charity’s ambitious plans to grow income significantly over the next five years.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 2nd March, 9.00 am.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love helping people and helping a great charity at the same time? Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person? Do you have strong computer skills and a keen attention to detail?
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude. Sound computer skills are also essential for success. Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity.
To be successful in this role you will:
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Have previous experience in a customer services/administrative role
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Be friendly, compassionate and self-motivated
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Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity
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Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player.
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Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.
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Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales
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Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times
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To ensure timely and efficient thanking of our supporters
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Possess a full driving license
Please see the job pack attached for further information on the role.
What we offer:
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
- Flexible working and the opportunity to WFH one day per week to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Access to an Employee Assistance programme which offers
both virtual and in-person support, 24/7 access to a GP
surgery web app, as well as lifestyle savings across online and
high street shops - Free flu jabs
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to training and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS).
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
Please use your cover letter to let us know why you would like the role and why you would like to join our wonderful team.
Making A Difference

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer - Active Journeys, Schools
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Project Officer - Active Journeys, Schools
England South
£29,235 per annum (pro rata for part time)
Ref: 108REC
Part time 30 hours per week – we are happy to talk flexible working
Base: Hybrid working across Surrey
Contract: Fixed term until 31 March 2027
ABOUT THE ROLE
Team: Active Journeys
As the Project Officer, you will work directly with schools and local communities across Surrey, identifying ways to transform streets and public spaces into safer, more welcoming environments for active travel.
What you’ll be doing:
- Plan and deliver behaviour change projects and activities that promote walking, wheeling, and cycling within schools and local communities.
- Build strong, effective relationships with local leaders, authorities, and other key stakeholders.
- Work with schools to develop or improve their School Travel Plans to promote active and sustainable travel.
- Supervise and mentor colleagues and volunteers involved in project delivery.
This role is ideal for someone who enjoys planning and delivering fun activity sessions with children and young people, and helping build projects that help get people active, improving health and wellbeing and the environment!
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Experience of planning and delivering activity sessions, and a willingness to learn and share new practical skills like bike maintenance.
- Proven experience of delivering work packages as part of a project or experience of managing small clearly defined projects.
- Excellent communication skills, with experience of connecting with different audiences and adapting your approach.
- A proactive problem‑solver who effectively manages priorities and workload.
- Demonstrated ability to motivate and mentor others while collaborating effectively to build strong, positive working relationships.
- Experience of working with children and young people.
This role will require travel and work at locations as necessary to undertake projects on behalf of Walk Wheel Cycle Trust.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 15 March 2026
- Interviews will be held online via Microsoft Teams during the week commencing 23rd March. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
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Adjustments are available throughout the application process.
Want to explore more roles?
You can find full details about all our current job openings at:
We're the charity making it possible for everyone to walk, wheel and cycle



Key Responsibilites:
Community Fundraising & Income Generation
- Proactively develop, manage and grow a portfolio of community supporters, groups, schools, businesses and individuals across the London region
- Work with the Senior Community Fundraising Manager to identify and pursue new fundraising opportunities, taking a creative and proactive approach to growing income and engagement
- Support and motivate fundraisers to achieve their goals, providing excellent stewardship and a positive supporter experience
- Work towards agreed income and activity targets, monitoring progress and adapting plans as needed
Relationship Building and Engagement
- Build strong, long-term relationships with new and existing supporters, acting as a passionate ambassador for the charity
- Develop trusted relationships with our families, support them with their fundraising, and signpost them to other ways they can support the charity
- Build strong, effective working relationships with House teams across London, working closely together to ensure families’ best interests are at the heart of what we do and to maximise opportunities for income and engagement
- Build effective working relationships with the House teams across London
- Represent Ronald McDonald House Charities UK at events, meetings and fundraising activities across London, delivering presentations and ensuring we maximise PR opportunities
- Deliver clear, compelling messages about the charity’s impact, inspiring supporters to get involved
Working with others
- Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality as needed
- Work collaboratively with colleagues across Engagement, Family Services, and other teams to maximise impact
- Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate
Planning, Events & Administration
- Manage budgets and resources effectively, ensuring fundraising activity is well planned and cost-effective
- Maintain accurate records on the CRM database, including supporter interactions, income and activity reporting
- Produce regular reports on activity, income and KPIs against targets
Knowledge and Experince
- Demonstrable experience of achieving or exceeding targets in a relationship‑led fundraising role
- Experience of working in a customer-facing, supporter-facing or community-facing role, building and managing positive relationships with a diverse range of people and groups
- Experience of developing and delivering plans and budgets, monitoring progress and reporting against objectives and financial targets
- Experience of using a database or CRM system to carry out day-to-day administrative and reporting duties
- Experience of organising events, campaigns or community activities
- Experience of working independently while contributing effectively as part of a wider team.
Skills and Abilities
- Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences
- Strong interpersonal skills, with the confidence to positively persuade, motivate and inspire a wide range of audiences and stakeholders
- Confident in setting up, attending and following up meetings to secure engagement and support
- Confident in creating and delivering presentations in a range of settings
- Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using a CRM database
- Strong organisational skills, with the ability to manage multiple tasks and priorities within agreed budgets and timeframes
- Self-starter, with a can-do attitude and the ability to manage own workload
- A collaborative, kind and adaptable approach when working with colleagues, supporters, volunteers and families
- Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences
- Willingness and ability to work outside of normal working hour (evenings and weekends) travel across the wider UK as required
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Community Connector (Mental Health Resilience Worker)
Post no: 658
Reports to: Service Manager (Blended Teams)
Working base: Bedford CMHT (Community Mental Health Team) MK40
Contract type: Permanent
Salary: £24,720 per annum
Hours: 37 hours per week, Monday to Friday
About the Role
Community Connectors work as part of an integrated, blended mental health offer to support people with emotional, social and practical needs to access a range of local, non-medical and non-clinical services, to improve confidence, social inclusion and independence.
This role will involve working as part of a multi-disciplinary team with statutory, third sector and NHS colleagues to support clients who are suffering from moderate to severe mental health difficulties. You will need to have experience working with those suffering with mental health illness as well as being able to demonstrate in depth knowledge of the services, support networks and local resources that may assist in improved outcomes for those dealing with complex and enduring mental health issues. The ability to be adaptable, work independently and the resilience to work in some challenging environments are key attributes for this role.
Service Delivery
- Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks in your respective area
- To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Am enable people to achieve these goals through facilitating access and connecting with appropriate resources
- Enable people to access community resources which may include accompanying them.
- Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
- Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
- To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
- Identify and build good working relationships with the community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.
- Competently work as part of a blended team, under direction from Mind BLMK and ELFT (East London NHS Foundation Trust), working with independence and in an agile way to support people with complex mental health challenges.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Health Plan with a wide variety of benefits
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5:00pm on Wednesday 11th March 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Are you passionate about bringing art to everyone? Do you believe in the power of digital to engage people with the arts? We’re looking for an enthusiastic Philanthropy Manager to join our friendly and dedicated team.
We welcome and encourage applications from candidates who are under-represented in the creative industries, particularly individuals who experience physical, mental or social barriers to accessing the arts.
About Art UK
Art UK is an art education charity and the online home for every public collection of art in the United Kingdom. It is making the UK’s national collection of art accessible to everyone online – for enjoyment, learning and research. Art UK brings together art from almost 3,500 British institutions in one of the UK's largest ever arts partnerships and showcases this art to a global audience of 5.5m users per annum. Approaching 60% of this audience is overseas.
Art UK provides significant support to museums and galleries in the UK, by providing them with a shared digital platform to showcase their art collections, reach new audiences, and generate income. Most of these collections would not be able to show their art online without Art UK. The Art UK platform is rich in story content, learning resources for teachers and students, and public engagement opportunities. A shared e-commerce infrastructure helps collections generate much needed commercial income.
About You
As the Philanthropy Manager, you will be a confident and persuasive communicator, comfortable engaging with supporters and stakeholders at all levels. You will have a solid knowledge of philanthropic giving and a deep appreciation of the value of high-quality donor stewardship. Highly organised and detail-focused, you will enjoy working with data and be skilled at producing compelling content both on and offline. You will bring initiative, creativity and the ability to work independently, while also being a collaborative team player.
The Philanthropy Manager is a new donor-facing role, which will focus on expanding and strengthening a major donor portfolio to increase five and six figure income from individual donors and family trusts for Art UK. You will lead on managing and growing Art UK’s philanthropic giving programme, which includes the Patrons and supporter events programme and our major donor activity. Working within an ambitious team, you will have the support of a freelance Prospect Researcher to identify new prospects, and the Development Manager and CRM Officer to develop donor journeys and relationship management systems. You will report to the Head of Development, work closely with the CEO and Chair of the Philanthropy Board, and collaborate with colleagues across the organisation.
You will actively promote equity, diversity, inclusion, and belonging in all aspects of your work, reflecting your commitment to our organisational values and contributing to a positive workplace culture.
Key Responsibilities
- Build and maintain a robust prospect pipeline through identification, research, cultivation and relationship-building to secure five-figure gifts and long-term support
- Manage a portfolio of mid-level individual donors, converting one-off supporters into deeper donor relationships
- Manage and grow Art UK’s mid-level regular giving programme, strengthening donor relationships through face-to face meetings, events and personalised communication
- Develop donor development strategies, using CRM to analysis and identify higher gift prospects from existing donor pool and maximise giving potential
- Lead on major gifts for annual Big Give campaigns, identifying and securing keystone pledge donors, and leveraging networks to reach giving targets
- Create and implement, effectively and in a timely manner, development plans for each donor to retain and upgrade donors and document all activities in CRM Beacon
- Prepare and personalise correspondence and fundraising materials, including donor stewardship and reports, funding proposals and acknowledgement letters as appropriate
- Work closely with the Marketing team and other colleagues to showcase Art UK’s work and enhance donor engagement
- Organise and deliver events for major donors and prospects (with support from the Development team), including attending events where appropriate
- Support management of the American Friends of Art UK (launching 2026), including donor stewarding and events programming
- Support senior leadership and board members in the preparation and delivery of high-quality donor pitches to secure new philanthropic gifts
- Monitor progress against targets and maintain accurate reporting, including updates to Art UK’s Board of Trustees and the Philanthropy Board
- Ensure pledges and donations are processed efficiently and that donors are thanked promptly and personally
- Work closely with all members of the Development team to ensure prospecting and cultivation activity is aligned and complementary
- Ensure all philanthropic fundraising activity is conducted in line with legal, regulatory and ethical best practice e.g. GDPR and the Chartered Institute of Fundraising Code of Practice
Necessary Skills
- Essential: Experience managing a pipeline of philanthropic supporter prospects, including researching and devising bespoke cultivation plans
- Essential: Proven experience as a major donor fundraiser with a track record of securing five-figure gifts.
- Essential: Proven experience creating, implementing and evaluating philanthropic fundraising strategies
- Essential: Strong strategic thinking skills, with the ability to identify and shape innovative partnership opportunities
- Essential: Outstanding relationship-building and networking skills, including digital engagement
- Essential: In-depth understanding of the philanthropic fundraising environment
- Essential: First-class written and verbal communication skills, with the confidence to engage with a wide range of stakeholders
- Essential: Experience analysing and using supporter data to inform campaigns
- Essential: Strong copywriting, proofing and editing skills
- Essential: Experience using CRM databases with a high level of accuracy
- Essential: Thorough knowledge of fundraising best practice and legislation
- Essential: Self-motivated, reliable and exceptionally organized
- Desirable: Experience planning and managing fundraising events
- Desirable: Experience in donor acquisition through online giving platforms, direct marketing by email and social media campaigns
- Desirable: Active interest in the visual arts and awareness of UK art collections
- Desirable: Experience working with a diverse range of audiences
- Desirable: Experience working on projects with a broad range of partners
- Desirable: Experience of US fundraising and philanthropic giving
Contract terms
- Full-time
- Permanent contract
- Salary £38,000 per annum
- Three-month probationary period
- One-month termination clause
- Work from home, within 2-hour travel time to central London (once monthly travel to London for evening events and meetings required)
Benefits
- 25 days annual leave plus regional Bank Holidays
- Paid Christmas closure period (Christmas Day to New Year’s Day)
- Flexible working hours
- Workplace pension scheme
- Training and development opportunities
- Mental health and wellbeing support
- Above statutory paid sick leave
- Enhanced paid parental leave
- Employee Assistance Programme
- Monthly wellbeing hour
- Trained Mental Health First Aider’s
- Regular staff socials, both virtual and in-person
- Eye tests paid for up to £35, glasses subsidised up to £30
Art UK is a charity – the online home for the UK's public art collections
The client requests no contact from agencies or media sales.
An exciting new opportunity has arisen to join the Borde Hill team to work on the Reinventing Borde Hill project. This role will be responsible for managing the Community Growing Garden at Sugworth Farm, part of our new 2-acre biodynamic market garden which produces seasonal fruit and vegetables to supply the new restaurant, café and farm shop at Borde Hill.
Funded by the National Lottery Heritage Fund, the project includes an Activity Plan including a range of learning, community and volunteering activities, and this new role will have responsibility for overseeing community engagement both at the Community Growing Garden, and across the Parkland and main Garden.
Your role will focus on two key areas: overseeing the seasonal growing at the Community Growing Garden with volunteers and community partners, and developing and delivering an annual site-wide community engagement programme.
You will work closely with the NLHF Project Team, as well as the Green team. You will lead on liaising with local schools, community groups and charities, encouraging and facilitating participation in the Community Growing and wider site community programmes. Your passion for learning, community engagement, horticulture and nature will be key in ensuring this programme succeeds in delivering the ambitions set out in the Activity Plan.
Although funded via the Lottery project, this role is permanent as we are committed to continuing it after the funded project; we intend to continue the wide range of the activities that your role will nurture and develop.
Knowledge, skills and experience needed: (Please provide evidence in your Covering Letter and CV) Tasks and responsibilities
- Build a seasonal programme of community engagement and growing in the Community Growing Garden and at the main site, building on and developing the programme set out in the Activity Plan
- Deliver new community programmes and connect with participants. To include:
o Facilitated sessions
o Supported visits to the site
o Drop-in activities and events - Work with community partners to develop and deliver a community volunteer programme, ensuring access for people who will benefit from the opportunity
- Identify and build partnerships with relevant and diverse community groups, organisations and individuals, taking responsibility for the community engagement elements of the Reinventing Borde Hill project more widely
- Work with the Borde Hill Green Team, especially the Market Garden Growing Team, to ensure that the Community Growing Garden is aligned with their work, and supports the biodynamic certification aims of the Farm
- Identify routes for participant and volunteer progression and sustain communication
- Ensure equality of opportunity, access and inclusion for all participants and volunteers
- Work with freelance delivery partners and local community groups to deliver community activities
- Evaluate the effectiveness of the programmes, maintaining accurate monitoring data and adjusting programmes in response to feedback
- With audience needs in mind, review similar offers across the sector, especially in other local horticulture/nature organisations, to ensure our programmes are distinctive, attractive, appropriate and innovative
- Support and attend events delivered by other members of the team when required (e.g. large public events) and lead smaller community events
- Record and monitor the income and costs of the programmes, to meet budget goals
- Comply with the Safeguarding policy and all other policies relevant to programme delivery
- Ensure effective systems for resources and documentation are maintained in line with GDPR legislation and organisation policy
- Carry out any other duties as reasonably requested
Skills and experience To be considered for this position, you should be able to demonstrate some or all of the following skills:
- Experience of working with a diverse range of community partners, and a commitment to and experience of delivering community engagement activities including learning engagement and activities
- Experience of managing and recruiting a diverse cohort of volunteers
- Ability to lead community group activities and co-ordinate a programme of community group activity across the season
- An understanding of seed sowing, crop rotations, pest and disease management, plant husbandry techniques needed in a productive market garden, and/or a willingness to learn about Biodynamic principles and practices
- A passion for growing and experience of growing fruits, vegetables, salad crops and ideally cut flowers in a recognised establishment
- An understanding of growing crops undercover and knowledge of cultivation under polytunnels
- Appreciation of nature and natural heritage, and its potential to contribute to wellbeing, creativity and learning among families and communities.
- Proven commitment to and understanding of equity, diversity and inclusion.
- Good organisational skills.
- Flexible, collaborative, and self-motivated.
We’d also be interested to know if you have experience in any of the following areas (it isn’t essential to have experience of them all):
- Experience of partnership working, especially with marginalised and/or disadvantaged communities
- An innovative approach to planning and delivering family learning
- An understanding of barriers limiting access to nature and natural heritage opportunities.
- Experience facilitating engagement with gardens / public spaces for the community
- Understanding of communities and the challenges they face in the areas near Haywards Heath and the wider Mid Sussex area
- Understanding of the role of stakeholders in successful community engagement
- A practical approach to using evaluation to inform future programming. Competence with the Microsoft Office suite of applications Experience of managing budgets and maximising income.
The client requests no contact from agencies or media sales.
Contract: Permanent
Hours: Full time – 35 hours per week
Salary: Grade 3 - £31,600 per annum
Location: Hybrid – expected to work from Sheffield Shelter hub less than 60% of working hours and from home the rest of the time.
Closing date: Sunday 1st March 2026 at 11.30pm
Would you like to help people understand and enforce their housing rights? We are looking for new people to join Shelter’s emergency helpline as Telephone and Online Advice Services Advisers.
You won’t need previous housing advice experience as Shelter will provide full training and support to develop your knowledge and skills.
About the Role
Our Emergency Helpline provides legal advice and assistance to members of the public who are facing a housing or homelessness crisis. This is a high-pressure environment and you will need to be able to respond immediately and effectively to the situations you are presented with. Clients will typically be experiencing a housing emergency and some will be vulnerable or extremely distressed.
You will need to use your initiative to help resolve your clients’ issues such as liaising with third parties, local authorities and reviewing legal documentation.
The Helpline is open Monday to Friday 8am – 6pm and Advisers work a 6-week shift rota.
If you are interested in learning more about the role, we are holding two online drop-in sessions between 10am and 11am, and 5pm and 6pm on 24 February 2026. Please see the advert on our website for contact details.
About you
With experience of delivering services to the public, you will be able to communicate complex legal information clearly both verbally and in writing, work independently and be confident enough to challenge external parties to realise your clients’ housing rights. Emotional resilience will also be crucial to effectively help clients who are distressed, experiencing trauma or may be at risk of harm. You will need to be proficient in IT, including Microsoft Office and typing. Equality, Diversity and Inclusion are key to everything we do at Shelter and you will be expected to actively promote these principles throughout your work.
About the team
Shelter’s Sheffield-based telephone and online advice services play a crucial role in our fight to defend the right to a safe home, encompassing our emergency Helpline, a remote casework service and expert advice services for professionals. Known internally as TOAS, we are the largest service in Shelter and the client data we capture is used to inform and support the organisation’s strategy as well as providing information for media, policy and research, so you will play a key role in fighting the housing emergency.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to the points in the ‘About you’ section of the job description, of no more than 350 words per point.
CVs without supporting statements will not be considered
About Resonance
Resonance is a 24/7, artist-led community radio station based in Southwark, London, broadcasting on FM, DAB and online to audiences in the UK and internationally. The station supports experimental arts & culture and under-represented voices through community radio broadcasting, working with hundreds of volunteer broadcasters, artists and producers each year alongside a small staff team. Resonance is delivered by London Musicians’ Collective Limited, a registered charity (290236), and is sustained through listener support and grant funding.
Purpose of the Role
This role exists to increase Resonance’s charitable income, securing the funding that enables its artistic and community work to happen. It sits alongside, rather than within, artistic and operational delivery, with a specific focus on charitable fundraising and supporter engagement.
The Development Coordinator works across the organisation to draw out the charitable purpose, public benefit and impact of Resonance’s activity, and to communicate this clearly to funders and donors through funding applications, donor communications and impact-led narratives.
Key Outcomes
- Charitable income increases year on year, supported by a strong pipeline of trust and foundation applications and effective stewardship of funders.
- Individual giving grows, with donors and supporters receiving regular, credible communications that lead to stronger engagement and donations over time.
- Resonance’s charitable activity and public benefit are communicated clearly and confidently to funders and supporters, using evidence that is accurate, proportionate and well judged.
- Donor, funder and impact information is well-organised, up to date and actively used to support fundraising and stewardship.
- Charitable development activity is delivered reliably, supporting the organisation’s long-term financial sustainability within a small, collaborative team.
Role Context
This role is supported by grant funding from the Community Radio Fund, administered by Ofcom on behalf of the UK Department for Digital, Culture, Media & Sport (DCMS). The Development Coordinator focuses on resourcing Resonance’s charitable mission by translating artistic and community activity into clear, funder- and donor-facing narratives, working at the intersection of information, relationships and deadlines and exercising good judgement when priorities compete or information is incomplete.
Ways of Working
- This role will suit someone who enjoys working with focus and care, and who values seeing work through properly.
- You are comfortable taking ownership of defined areas of work, researching opportunities, shaping written material and keeping clear records.
- You understand how good systems, documentation and digital tools, including AI tools, support accuracy, efficiency and consistency in fundraising and donor communications, and you are motivated by seeing this work translate into tangible results, including increased charitable income.
- You are curious about Resonance’s work and the communities it serves, and willing to spend time understanding what makes its creative activity distinctive in order to communicate its public benefit clearly to others.
Working Hours
The post is full-time and based at our Southwark studios. Core hours are usually 10a.m - 4p.m, and time off in lieu is provided for agreed additional hours. Because Resonance operates around the clock, some early-morning, evening, or weekend work will occasionally be required to support fundraising activities.
Equity and Inclusion
Resonance is a small team serving a wide and diverse community of broadcasters. We particularly welcome applications from women, people from the global majority, disabled people, and those currently under-represented in fundraising roles within the audio and charity sector.
The client requests no contact from agencies or media sales.
Architects play a crucial role in our society. They design the buildings and environments where we live and work. The Architects Registration Board (ARB) is the professional regulator of architects. We maintain a Register to protect the public, so that anyone using an architect’s services, or a building designed by an architect, can be reassured that the design has been developed by an appropriate expert.
The successful applicant will be a key member of the Qualifications Team, helping to deliver a rigorous cycle of quality assurance for educational standards and the prescription (recognition) of qualifications required to become an architect in the UK.This includes processing applications for a prescription from a variety of institutions, drafting comprehensive advisory notes, seeking clarifications from schools and presenting decision-critical papers to the Board for approval. You will also contribute to the continuous improvement and development of the prescription process and our workflow systems.
Applicants will require excellent analytical skills with the ability to interpret and report complex data; show highly developed interpersonal skills and excellent attention to detail; be able to confidently present evidence-based assessments and support conclusions on paper and in discussions with peers, senior management and external partners.
The successful candidate will be a team player who shows the ability to work on your own initiative and deliver work to strict deadlines. Experience of working with a broad range of internal and external stakeholders at all levels and the ability and confidence to identify risk and escalate matters accordingly are essential.
Please ensure that you review the job description and person specification, and make sure you download the full application pack from the ARB website.
To make your application, you will need to submit the following documents:
- CV and supporting statement demonstrating your suitability for the role (your supporting statement must be no longer than 1,500 words providing details and demonstrable evidence of any relevant skills and experience you might bring to the role, as identified within the job description and person specification. Please also include why you are interested in this role).
- Completed declaration form and a conflict of interest form, both downloadable as part of the application pack.
The closing date for completed applications is 9 March 2026 and no applications will be accepted once this deadline has expired.
Interviews will take place on the Thursday 12 March and Friday 13 March online, via Microsoft Teams.
The benefits of working at ARB include:
A flexible working policy
There is an entitlement of 27 days holiday per year plus UK recognised Bank Holiday.
A bank holiday swap policy
There are subsequent increases to entitlement to annual holiday according to length of service.
A pension scheme with an employer contribution from 8% to 14%, depending on your own contribution
A health cash plan and health insurance and a comprehensive benefits package
An annual pay performance framework that supports pay and career development
Here at ARB, we are a small and diverse workforce. We want to create a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We love to see applications from underrepresented groups and welcome applications from individuals, regardless of their background.
About Us:
ARB is an independent professional regulator, established by Parliament as a statutory body, through the Architects Act, in 1997. We are accountable to government.
The law gives us a number of core functions:
- To ensure only those who are suitably competent are allowed to practise as architects. We do this by approving the architecture qualifications required to join the Register of architects.
- We maintain a publicly available Register of architects so anyone using the services of an architect can be confident that they are suitably qualified and are fit to practise.
- We set the standards of conduct and practice the profession must meet and take action when any architect falls below the required standards of conduct or competence.
- We set requirements for and monitor the continuous professional development that architects must undertake, to provide assurance to the public about the continuing competence of the profession.
- We protect the legally restricted title ‘architect’.
We want a world in which the built environment inspires those who live and work in it, reflects the needs of society so that people are safe and can live well, and helps to tackle the fundamental challenges our planet faces.
The contribution that regulation can make to this overarching purpose may be small, but we recognise that architects and other professionals in the built environment can achieve their own goals, potential and outcomes only if we are delivering effective regulation.
The Architects Registration Board (ARB) is the UK regulator for architects.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Community Wellbeing Navigator
Post no: 657
Salary: £23,492.04 FTE (actual salary £15,873.00 per annum)
Contract: Permanent
Hours: Part-Time, 25 hours per week. Monday to Friday (10:00 - 15:00)
Covering: Central Bedfordshire – Ampthill/Flitwick, Biggleswade, Dunstable and Leighton Buzzard.
Working base(s): HQ The Rufus Centre, Steppingley Road, Flitwick MK45 1AH (Wednesday – admin base) and 2 days per week onsite in: Dunstable and Leighton Buzzard
This role offers an exciting opportunity to join our Central Bedfordshire Mental Health Recovery and Prevention Service which covers Ampthill/Flitwick, Biggleswade, Dunstable and Leighton Buzzard.
Key Duties and Service Delivery
- As a Community Wellbeing Navigator you will be at the heart of the Recovery Service, delivering all aspects of the service, building positive relationships with those using the service and strong links into the wider community services within Central Bedfordshire.
- You will offer focussed 1-2-1 support where needed, to assist people to navigate through the range of other services within the community. You will offer guidance and information that reduces the chance that people will fall through gaps or continue to be isolated and disconnected from their communities, ensuring the right support and the right time that manages a range of needs.
- You will also deliver group wellbeing sessions and facilitate drop-in sessions that provide a safe environment for service users to talk openly and develop practical tools, techniques and coping strategies in order to manage their own wellbeing.
- In addition, you will assess individuals’ suitability for the service and signpost where necessary. There will also be opportunity to support events in the community to raise awareness of our services and build links with local organisations.
You will need to be empathetic and deliver a person-centred approach in a non-judgemental way, collaborating with people to empower and engage them.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Wednesday 11th March 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Job Title - Homelessness and Housing Law Advisor or Solicitor
Contract - Fixed Term – 3 years
Hours - 21 hours per week
Salary Range - £21,600 - £23,400 (£36,000 - £39,000 FTE)
Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the twelve members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.
About the role
This is an exciting opportunity to be part of a multidisciplinary team working to tackle youth homelessness.
This role is funded by the Oak Foundation and forms part of Coram’s Voices in Action programme which combines CCLC’s legal work, Coram Voice’s advocacy support and Coram’s policy and participation work to champion young people’s rights and create change. It centres and amplifies the voices of young people through our young ambassadors with personal experience of homelessness or school exclusion. The young ambassadors campaign locally and nationally to change policy and practice and empower their peers with knowledge of their rights through workshop delivery and content creation.
Working with others across the group, the purpose of this specific role is to provide specialist housing law advice, preliminary casework and onward referrals to young people under the age of 25 experiencing housing related issues. This will include delivering regular outreach advice sessions in partnership with community organisations. The post holder will work with the Head of Community Care Law on project design, co-ordination, delivery and reporting. Supported by the Head of Community Care Law, they will be proactive in developing community partnerships and managing relationships with partner organisations.
The role will be integrated within the wider community care and public law team and will be supported by the Head of Community Care Law. Building on the existing expertise and practice within the team, there will be a particular focus on advising and supporting young people who are care experienced, should have benefited from care or are young migrants. The aim is to diagnose complex legal issues relating to housing and homelessness, to ensure young people understand their position and legal rights and are either supported to take steps to realise those rights, provided with preliminary casework to resolve issue at early stage, or where needed, referred on for complex casework and litigation either internally or externally.
The role would suit an experienced housing law advisor or caseworker. We welcome applications from solicitors and non-solicitors. The priority is experience delivering high quality housing law advice and casework sensitively to vulnerable clients with a track record of delivering against project targets and meticulous case management skills. We are looking for a committed, resourceful and determined housing law advisor with a positive and solutions focussed attitude who is able to work both independently and collaboratively as part of a team. They will be well supported with access to training, supportive line management and will benefit from being part of a wider collaborative legal practice team. They will work closely with a paralegal and be responsible for helping to develop the paralegal’s knowledge and understanding of housing related law.
The role will be based in our offices and with regular advice delivery in outreach locations. However, some remote/ hybrid working may be possible depending on the experience of the candidate after the initial settling in period. There may be flexibility over how the three days will be spread across the week (within working hours) and in accordance with the needs of the project.
To apply for this role, please click on the 'apply now' button below to complete the application, please note we do not accept cv’s.
Closing date: Monday 9th March 2026 17.00pm
Test and Interview date: Week commencing Monday 16th March 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 281222.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Training and Quality Coordinator
*Internally this role is known as Training and Quality Monitoring Advisor
£28,000-£32,000 plus benefits
Reports to: Training & Engagement Manager, Face-to-Face Fundraising
Directorate: Marketing, Fundraising & Engagement
Contract: 12 month fixed-term contract
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) plus nationwide travel (at least 2 days per week)
Closing date: 2 March 2026 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: One competency-based interview with a task included (onsite, Stratford)
Interview date: Thursday 12 March 2026
At Cancer Research UK, we exist to beat cancer.
We’re looking for an inspiring Training and Quality Coordinator to join our fundraising team.
Our fundraising teams are essential to our Engage Strategy through engaging with the public in deep and meaningful ways, ultimately growing Cancer Research UK’s fundraising and income capabilities, to fund and raise awareness for our life-saving research.
This role will be both desk-based and ‘in the field’ meaning no day will be the same and you’ll discover something new every day.For example, some days you will be shadowing fundraisers onsite across the UK, collaborating with internal and external stakeholders, suppliers and agencies, supporting the mystery shopping programmes, identifying trends and improvements, helping to create engagement tools and materials, delivering training to our fundraisers both in-person across the UK and virtually, contributing to the team’s strategy, and many more.
This is a great opportunity for someone with experience in a customer facing sales role, who enjoys travel and communicating with a diverse group of stakeholders.
You'll also be surrounded by people as dedicated to beating cancer as you are.
What will I be doing?
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Supporting the delivery of Cancer Research UK’s quality monitoring program (mystery shopping, call listening, document reviews), identifying, collating and reporting on trends, acting on learnings, and working closely with suppliers and internal stakeholders.
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Supporting complaint handling, including resolution and collation, identifying trends and learnings, and working with internal and external stakeholders to ensure learnings are tracked, acted upon and followed up.
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Conducting field observations for in-house and 3rd party supplier teams including site visits, fundraiser shadowing, and training observations. Reporting on observations and working with the Training and Quality Managers to ensure organisational oversight, and ensure learnings are tracked and acted upon.
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Working with the team to Identify and report on trends in fundraiser compliance and standards to key internal stakeholders, seeking and identifying opportunities that will add value to the compliance monitoring programme.
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Delivering inspiring training presentations to fundraisers across the UK and virtually, communicating CRUK’s work, including scientific research and compliant behaviours, in an easy-to-understand manner.
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Contribute to the development of engagement tools and materials i.e. fundraiser support materials, newsposters, engagement modules, thank you and basic training videos and awards, working with the F2F Training & Engagement Manage
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Collaborating with external suppliers, taking minutes in meetings & helping to plan and organise sessions to train fundraisers across online platforms, and in-person training at locations across the UK.
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Helping to maintain and keep the team trackers and logs, up to date.
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Supporting the wider Face to Face team, as required.
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Ensure equality and diversity is celebrated and considered as part of all decisions taken.
What are we looking for?
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Experience within a customer facing fundraising or sales role
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This role will require regular travel, at least 2 days per week
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Strong planning, organisational and record keeping skills, with an ability to manage multiple changing priorities and tasks from start to finish
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Excellent verbal and written communication skills, with experience of communicating with diverse audiences and conveying key messages in an effective and inspiring way
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Strong training and presentation skills
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Ability to demonstrate face to face fundraising/sales skills within the field
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Experience of working and delivering with some autonomy
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Proficient in PowerPoint, Excel and MS Word
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our careers web page.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
The client requests no contact from agencies or media sales.





