Relationship manager jobs in Glasgow

This role offers a unique opportunity to make this role your own and take the charity to the next level, with the full support of a dedicated, experienced team.

The successful candidate will ensure that the charity remains resilient and able to deliver on its commitment to grow and evolve to meet the needs of the people we serve.

The role is a mix of operational activity, day to day management and strategic thinking; with the continuous building and nurturing of external relationships with our NHS, public sector and not-for-profit stakeholders.

Working alongside a committed trustee board, skilled staff and volunteers, you will bring drive, experience and passion to the team. You’ll get terrific support from the outgoing postholder as needed, with the space to act and bring your own ideas to the forefront.

Supporter Journey Lead

Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent 

We’re looking for a Supporter Journey Lead to join our Supporter Experience team.

This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.

You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.

About the Role

As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.

You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.

In this role, you will:

• Map and maintain current and target supporter journeys across Commercial, defining key stages, touchpoints, triggers, handoffs and moments that matter.
• Run journey mapping, process discovery and improvement workshops to identify pain points, gaps, opportunities and inconsistencies.
• Work with product owners and relevant teams to define journey requirements for campaigns, communications, process changes, data capture and operational improvements.
• Coordinate with Digital/ESP, data, content, supporter care, fundraising and other teams to make sure journey changes are understood, aligned and deliverable.
• Help ensure audience segmentation is applied meaningfully, so content, asks and next steps are relevant to different supporter groups.
• Use campaign learning, supporter feedback and operational insight to identify where journeys should be adjusted, strengthened or simplified over time.

About You

Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?

Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?

You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.

You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.

You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.

Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.

About the Team

Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.

We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.

This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: 5th July 2026

We reserve the right to close this vacancy early if we receive a high number of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Fawcett is recruiting a Fundraising Manager to own day-to-day fundraising delivery and help strengthen how fundraising works across the organisation. This is a manager-level role with real responsibility: bringing structure, judgement and follow-through to live fundraising activity, leading trusts and foundations as a core technical area, and helping develop wider fundraising opportunities over time.

You would work closely with our Head of Income and Organisational Development, who leads the strategic side of this work, while this role acts as its operational counterpart. We are looking for someone with strong fundraising experience, especially in trusts and foundations, excellent bid and report writing skills, and the ability to operate autonomously in a small organisation.

We know that women and people from marginalised backgrounds are less likely to apply unless they meet every requirement. If this role feels like a strong match for your skills and approach, we would encourage you to apply.

Digital Fundraising Officer - 12-month Maternity Cover

The Veterans' Foundation is entering its second decade with a clear ambition to build a more sustainable, diversified and data-led fundraising model. Following ten years of rapid growth driven primarily through lottery acquisition, the organisation is now evolving its approach to strengthen supporter engagement, improve retention and maximise fundraising performance across a wider range of income streams.

This role will play an important part in that transition. As the Foundation launches a new website, develops its use of Salesforce and strengthens its supporter communications, the Digital Fundraising Officer will help deliver effective digital fundraising and engagement activity across multiple channels. The postholder will support campaign delivery, manage digital content and platforms, and use data and insight to improve performance and supporter experience.

Principal Duties

The main duties of the Digital Fundraising Officer are:

· To plan, create and deliver fundraising, supporter engagement and stewardship communications across digital channels including email, website and social media

· To manage content across the Veterans' Foundation website, ensuring it remains accurate, engaging, accessible and aligned to fundraising and organisational priorities

· To support delivery of integrated fundraising campaigns across digital channels, helping to maximise income, engagement and supporter retention

· To use Salesforce and other digital systems to support campaign delivery, audience selection, reporting and data management

· To coordinate digital activity with external agencies, suppliers and partners, ensuring work is delivered to agreed standards and timescales

· To monitor and report on digital fundraising and engagement performance, using insight to support continuous improvement

· To contribute to the development, testing and optimisation of digital fundraising activity, supporter communications and online donation journeys

· To support fundraising products and appeals through appropriate digital marketing activity

· To manage relationships with supporters and donors through digital channels, ensuring a positive and engaging supporter experience

· To contribute content, stories and case studies that demonstrate the impact of Veterans' Foundation funding and inspire support

· To support fundraisers with appropriate digital materials, assets and resources

· To maintain awareness of digital fundraising, supporter engagement and charity sector best practice and identify opportunities to improve performance

· Other tasks may be required from time to time consistent with the job role.

Person Specification

The successful candidate will demonstrate:

· Experience of working in a digital fundraising, communications or marketing role

· Experience of managing and creating content for digital channels including email, websites and social media

· Experience of managing website content using WordPress or a similar content management system

· Experience of using CRM systems, preferably Salesforce

· Experience of monitoring and reporting on digital campaign performance

· Excellent written communication skills with the ability to develop clear, accurate and compelling content for different  audiences

· An understanding of charitable giving and the factors that motivate people to support charitable causes

· Strong organisational skills with the ability to manage multiple priorities and deadlines

· Good analytical skills and the ability to use data and insight to inform decision-making

· A high level of digital literacy, including experience of digital platforms, fundraising tools and reporting systems

· Experience of working with external agencies, suppliers or partners

· A proactive approach to problem-solving and continuous improvement

· Ability to work collaboratively within a small and fast-moving organisation

· A personable individual who can work effectively both independently and as part of a team.

The Talent Set are delighted to be working with a well-established national charity to recruit an Interim Major Donor Manager on a 3-6 month contract basis.

This is an exciting opportunity to take ownership of a significant relationship-building project, assessing the potential of an established donor portfolio and identifying opportunities to generate long-term support for the organisation.

The successful candidate will be an experienced major donor manager who can quickly assess opportunities, build relationships and create a clear strategy for future growth.

Key Responsibilities

• Assess the value, potential and viability of an inherited major donor portfolio.

• Review existing donor relationships and evaluate the current pipeline of opportunities.

• Identify areas of strategic alignment between supporters' interests and the charity's work.

• Develop and implement a relationship-building and engagement plan for key supporters.

• Build and strengthen relationships with high-value donors and prospects.

• Explore donor networks and identify opportunities to broaden support and engagement.

• Assess future fundraising potential and provide recommendations on long-term stewardship and investment.

• Work collaboratively with internal stakeholders to maximise opportunities and share insights.

• Where appropriate, secure philanthropic support and progress opportunities through the pipeline.

• Take ownership of the project and provide clear reporting on progress, opportunities and recommendations.

Person Specification

• Proven experience working with major donors, philanthropy or high-value fundraising programmes.

• Experience assessing donor portfolios, pipelines or fundraising opportunities and making strategic recommendations.

• Ability to quickly understand a new fundraising landscape and identify areas of opportunity and risk.

• Strong relationship-building skills with experience engaging high-value supporters and senior stakeholders.

• Demonstrable experience developing cultivation and engagement strategies for major donors.

• Comfortable working autonomously, taking ownership of projects and operating with minimal supervision.

• Strong analytical skills with the ability to assess pipeline value, prioritise opportunities and develop clear action plans.

• Excellent communication and influencing skills.

• Ability to balance strategic thinking with hands-on relationship management.

• Available to start in July.

What's on Offer

• £160 - £205 per day plus daily holiday pay (PAYE).

• Full-time contract.

• Remote working.

• Initial 3-6 month contract.

• Opportunity to shape a significant fundraising opportunity with long-term potential.

How to Apply:

"To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button."

The Process:

"If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application. To avoid any potential delays or your application being missed, please apply solely via the “Apply Now” button."

Commitment to Diversity and Inclusion:

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 3- 6 months. 

The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events.

We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential.

The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role.

Specifically, the role of the Events Manager involves:

Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT’s programme of events.

Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors.

Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally.  This also includes leading on logistics for the Annual Awards.

Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors.

Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints.

Evaluating and reporting on events to committees including the Board of Trustees.

Business and project management

Devise and manage project plans, risk registers and budgets for events and associated areas of operations.

Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers.

Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences. 

General

Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK.

Contribute to the development and implementation of the Strategy.

Undertake training to ensure appropriate skills are acquired or developed.

Provide occasional holiday and sickness cover for posts at the same or lower grade.

Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post.

If you would like to hear more about this opportunity, please apply for further details

Do you want your work to have real impact?

We have an exciting 12-month Fixed Term Contract opportunity as a Community Fundraising & Engagement Officer at the Motor Neurone Disease (MND) Association, you will help shape and grow support across Northern Ireland for people affected by motor neurone disease by helping to generate vital income that enables us to deliver our mission.

Key responsibilities:

• Build on existing support for the MND Association across Northern Ireland
• Develop and support a network of volunteer fundraiser
• Plan and deliver community fundraising activity
• Build and maintain strong relationships with both existing and new supporters, encouraging long-term engagement and loyalty within local communities through exceptional relationship management and stewardship.
• Attend fundraising events, community functions and meetings, delivering presentations and media interviews on behalf of the Association where appropriate (note these may be during evenings and weekends).
• Maintain accurate records using our CRM system
• Work closely with colleagues and volunteers to ensure a joined-up and consistent supporter experience.

About you

• You are a proactive Community Fundraising & Engagement Officer who:
• Has experience in fundraising, supporter engagement or relationship management
• Communicates clearly and builds trust with a range of people
• Works collaboratively and manages competing priorities
• Understands data protection and uses CRM systems confidently
• Is committed to the work of the MND Association
• Holds a UK driving licence with access to a vehicle

This is a home-based role with travel requirements across Northern Ireland and occasional travel to Northampton

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

Join Our Time as our new Community Manager and help ensure that the voices of children, families, ambassadors, and professionals affected by parental mental illness are heard, valued and shape the future of our work.

This is a unique opportunity to work at the heart of a growing national charity, building meaningful relationships across the UK, supporting our Ambassador Network, gathering stories of impact and strengthening the communities connected to Our Time. You’ll travel across the country meeting families, facilitators and partners, helping us understand the difference our work makes and ensuring lived experience remains central to everything we do.

If you’re a natural relationship-builder who enjoys connecting people, listening to their experiences and turning insight into action, we’d love to hear from you. This role offers the chance to make a genuine difference to the lives of children and young people affected by parental mental illness while working flexibly as part of a friendly, ambitious and values-driven team.

About the role

The Trusts & Statutory Fundraising Manager will play a key role in delivering Sands’ ambitious income growth plans and strengthening long-term philanthropic partnerships that support Sands’ work to save babies’ lives and support bereaved families. 

Reporting to the Senior Philanthropy Manager and sitting within the Partnerships & Philanthropy Team, the role will lead the development and growth of a strategic portfolio of trusts, foundations and statutory funders, securing significant multi-year income and building long-term relationships with supporters and partners. 

This is an exciting opportunity for an experienced and relationship-driven fundraiser to help shape and grow a high-potential area of fundraising at Sands. The postholder will work closely with senior colleagues across research, training, bereavement support and engagement teams to develop compelling funding propositions aligned to Sands’ strategic priorities. 

The role combines strategic planning, relationship management and high-quality bid writing, alongside leadership of the trusts pipeline, stewardship activity, cross-team collaboration and line management of a Trusts Fundraiser. 

The successful candidate will be a strong communicator and strategic thinker with experience securing five and six-figure grants, developing funder relationships and translating complex programmes into compelling, impact-led cases for support. 

Includes line management of one Trusts Fundraiser. 

Main Responsibilities

The overall aims of this role are to: 

• lead and grow Sands’ trusts, foundations and statutory fundraising programme, securing significant multi-year income in support of Sands’ strategic priorities

• build and manage a sustainable pipeline of trust, foundation and statutory prospects, developing long-term relationships and identifying opportunities for growth

• lead the development of Sands' corporate grant and corporate foundation fundraising programme, bringing experience of securing corporate grant funding to establish an expanded area of income growth

• develop compelling, evidence-led funding propositions that translate Sands’ work into clear, engaging and donor-focused cases for support

• collaborate closely with colleagues across Research, Bereavement Support, Training, Communications and Engagement teams to shape strategic funding opportunities

• strengthen organisational understanding of trusts and statutory fundraising, bringing insight, innovation and strategic thinking to funding approaches

• provide supportive line management and development to the Trusts Fundraiser, fostering strong performance and collaboration

• ensure excellent stewardship, compliance, reporting and grant management across all trusts and statutory activity

• contribute to a culture of ambitious, relationship-led and insight-driven fundraising across Partnerships & Philanthropy

Key Responsibilities 

Strategic Management & Income Growth 

• Develop and deliver Sands’ trusts and statutory fundraising strategy, aligned to organisational priorities and long-term income growth ambitions.

• Manage and grow a strategic portfolio of charitable trusts, foundations, lottery and statutory funders, securing five- and six-figure grants and multi-year partnerships.

• Lead trust-funded matched giving appeals (including Big Give), coordinating cross-organisational campaign activity across Philanthropy & Partnerships and Individual Giving teams, while collaborating with Engagement & Communications to develop compelling campaign assets and drive income growth. 

• Lead pipeline development and prospecting activity, identifying new funding opportunities and prioritising prospects with the highest strategic potential.

• Work collaboratively across the organisation to shape compelling propositions and articulate clear, evidence-led cases for support.

• Develop thematic and strategic funding propositions aligned to Sands’ work across research, training, bereavement support, inequalities and systems-change activity.

• Contribute insight and sector knowledge to strengthen organisational understanding of trusts and statutory fundraising opportunities and trends.

• Support the diversification of income through innovative approaches to partnership development, restricted and unrestricted funding, and strategic engagement opportunities.

Trusts, Foundations & Statutory Fundraising 

• Lead the development of high-quality funding applications, proposals, bids and reports for charitable trusts, foundations and statutory bodies.

• Build and maintain strong relationships with existing and prospective funders, ensuring excellent stewardship and long-term engagement.

• Develop tailored cultivation and stewardship plans that strengthen funder relationships and maximise opportunities for renewal and multi-year support, including leading and contributing to cross-charity stewardship initiatives and engagement campaigns involving trust funders, such as donor thankathons, impact events and bespoke recognition activities. 

• Work with internal stakeholders to identify fundable projects and package work into compelling donor-focused narratives and propositions 

• Manage the trusts and statutory funding pipeline, ensuring accurate forecasting, reporting and tracking of opportunities and deadlines.

• Maintain oversight of trust or statutory restricted funding, ensuring compliance with grant conditions and timely reporting on impact and outcomes.

• Represent Sands confidently in meetings, presentations and funder discussions, acting as an ambassador for the organisation and its work. 

Team Management 

• Line manage the Trusts Fundraiser, providing coaching, support, professional development and clear strategic direction.

• Foster a collaborative, supportive and high-performing team culture.

• Conduct regular line management responsibilities including 121s, supervision and performance check-ins, and contribute to annual appraisal and development processes.

• Support knowledge sharing and continuous improvement across the Partnerships & Philanthropy team.

Governance, Insight & Performance 

• Lead forecasting, budgeting and KPI management for trusts and statutory income streams.

• Use CRM systems, fundraising data and prospect research to support strategic decision-making, pipeline management and stewardship planning.

• Ensure compliance with fundraising regulation, GDPR, grant conditions and ethical fundraising standards.

• Develop and maintain robust systems and processes to support efficient grant management, reporting and donor stewardship.

• Monitor sector trends, funding opportunities and emerging areas of interest relevant to Sands’ strategic priorities.

General 

• To undertake other duties as required by the Senior Philanthropy Manager and Head of Partnerships & Philanthropy

• To work flexibly and proactively with other members of the team.

• To maintain confidentiality over personal information relating to staff.

• Abide by all Sands Policies and Procedures.

• Undertake all mandatory training as required.

• Participate in annual appraisal and personal development review.

• The post holder must familiarise themselves with matters relating to Health & Safety Management, as affecting themselves, their department and the organisation as a whole.

• Promote the Sands vision and values at all times. 

Personal Specification: Skills & Experience

Fundraising Expertise 

• Proven track record of securing five- and six-figure grants from charitable trusts, foundations and statutory funders.

• Strong experience developing and managing sustainable fundraising pipelines and securing multi-year funding partnerships.

• Experience identifying corporate foundation prospects and securing funding from corporate foundations. 

• Experience developing compelling, evidence-led and donor-focused cases for support.

• Experience of developing funding applications involving multiple stakeholders and complex programme areas.

• Strong understanding of trusts and statutory fundraising landscapes, trends and opportunities.

Strategic & Relationship Skills 

• Excellent relationship-builder, confident engaging with funders, senior stakeholders, clinicians, researchers and external partners.

• Strong written and verbal communication skills, with the ability to translate complex information into compelling and accessible narratives.

• Strategic thinker with strong judgement, able to identify opportunities and balance long-term relationship building with day-to-day delivery.

• Ability to work collaboratively across teams and influence stakeholders to support fundraising priorities and opportunities.

Management & Operational Capability 

• Experience managing, mentoring or supporting colleagues to achieve strong performance and professional development.

• Strong planning, forecasting, organisational and project management skills.

• Experience using CRM systems and fundraising data to support pipeline management and decision-making.

• Ability to work independently, manage competing priorities and perform effectively within a fast-paced environment.

Personal Specification: Core Competencies 

• Builds collaborative and credible relationships internally and externally, acting with professionalism and integrity.

• Communicates clearly and persuasively, adapting style for different audiences and translating complex information into compelling narratives.

• Demonstrates strategic thinking and sound judgement, balancing ambition with practicality and delivery.

• Uses insight, evidence and data to inform planning, prioritisation and fundraising approaches.

• Demonstrates resilience, adaptability and a solutions-focused mindset when managing competing priorities or challenges.

• Works collaboratively across teams to strengthen organisational impact and supporter experience.

• Demonstrates a commitment to inclusive and equitable fundraising practices aligned to Sands’ values and strategic priorities. 

Location: Remote (Based in England, Scotland & Wales with some travel required).

Salary: £35,280 - £38,600 pro rata (£21,168 - £23,160 actual)

Hours of work: 21 hours (3 days per week)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Grant Manager role involves:

• Writing clear and compelling grant applications that communicate Kids Matter’s vision and impact
• Building and nurturing strong, professional relationships with grant funders through regular updates, meetings, and invitations to engage with our work.
• Working with the Head of Fundraising & Communications to forecast income and contribute to long term fundraising planning
• Working closely with programme, finance, and research and impact teams to gather accurate data, budgets, and stories

About you

Are you experienced in Grant Writing? Do you have strong relational skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Grant Manager position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 29th June 2026. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).

Please see the job pack for more details on the role and application process.

Tearfund's vision is an appealing one: to see people lifted out of poverty, living transformed lives and fulfilling their God-given potential.

As major donor and trust fundraisers, we have the joy of helping to make that happen.

This is a fantastic opportunity for a confident and pro-active relationship builder and relationship manager to join one of the UK's leading Christian relief and development agencies, as we reach out to trusts and foundations in Europe and seek to secure gifts that enable Tearfund to help more people who are living in poverty.

We have the privilege of working with a wide range of funders, as well as Tearfund's country teams, technical experts and leadership team. We enable funders to connect with the issues they are passionate about and to challenge the injustices they see. 

Good relationships are key to what we do - both internally and externally - so building connections in both spheres is key to this role. 

We offer a supportive team environment, where we are always learning, as well as the opportunity to test new ideas and develop our approach to trust fundraising. 

Are you the following?

• confident
• proactive
• a self-motivated relationship builder
• a relationship manager with an eye for detail 

If that's you we would love to hear from you!

Location: Teddington (Primary); Glasgow or Belfast considered by exception.
This role is based at our Teddington office, although we will consider requests to be contractually based at our Glasgow or Belfast offices. As this is a hybrid role, you will be required to attend your designated office for collaborative sessions and meetings (frequency determined by business need). Please note that we do not support 'work from anywhere' or third-party co-working arrangements; all work must be performed from your contractual office or a UK home address. Travel to your designated office is at your own expense.

Please note: This is a 12 month fixed term contract. This a part-time role working 21 hours per week, flexible working patterns may be considered. The full time salary is £46,890 per annum and the part time salary is £28,134 per annum.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

About Care4Calais and the Legal Access Department

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.

Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.

About the role

The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.

Responsibilities

Volunteer Management

• Lead existing team(s) of volunteers to undertake their specified roles as agreed with the Head of Department
• Conduct quarterly 1:1s with volunteers to give and receive feedback, reaffirm commitments, review caseloads, support with more complex cases, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
• Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Casework Managers.
• Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
• Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required. Provide casework cover when volunteer caseworkers are otherwise unavailable.
• Supervise the casework conducted to ensure that volunteer caseworkers adhere to casework procedures so that every client receives the same level of service. Where volunteers may struggle to adhere to procedures ensure that concerns are identified and raised in a timely manner to reach an appropriate solution.
• Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
• Recruit, train and onboard new volunteers with the support of the Head of Department as required.
• Manage own, limited, complex caseload of clients where required to support the volunteer casework team.

Casework Management

• Oversee the appropriate collection and management of confidential client information and data, ensuring that volunteers adhere to organisational policy at all times.
• Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
• Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering strategic litigation cases supported or undertaken by the Department.
• Report on team progress to the Head of Department via pre-arranged channels and format.
• Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
• Build and maintain robust understanding of the policy landscape impacting people seeking asylum in the UK, identify and attend external training opportunities, ensure that any learning is passed on to other staff and volunteers across the organisation.
• Build and maintain relationships with key partners and stakeholders, including, but not limited to local authorities, legal teams, and other NGOs focused on support of people seeking asylum.
• Attend and contribute meaningfully to team meetings

Person specification

1. In-depth understanding of the UK asylum system
2. Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
3. Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
4. Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
5. Clear leadership ability, with the capability to act with initiative and drive
6. An understanding of the volunteer experience including potential challenges volunteers may face
7. Self-motivated and used to managing multiple priorities to meet deadlines
8. Collaborative team member with excellent verbal and written communication skills
9. Strong digital literacy, including ability to work on Google Workspace and Office 365
10. Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset

Whilst not essential, we welcome applications from people with the following skills

     12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to:               Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic

     13. Experience leading and managing volunteer teams from varied backgrounds

Application process

Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.

The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.

Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.

We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.

If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org

We believe that change for people affected by ME won't just happen; it must be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

As Communications Manager you will play a pivotal role in delivering strategic, impactful communications that advance Action for ME’s work, improve understanding and recognition of ME and support fundraising efforts

The Communications Manager will be responsible for the day-to-day delivery of the communications strategy, leading a team of two other communications staff. You will work closely with colleagues across the fundraising, policy, research and services departments, delivering clear and compelling storytelling, and maximising visibility across media, digital platforms and key stakeholder networks.

Key duties

Leadership and Management

• Work to ensure that people with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of communications and marketing.

• Contribute to the development of, and then lead implementation of, the Communications Strategy, ensuring the appropriate involvement of key stakeholders, scoping, evaluating, and improving our practice.

• Maintain a data-insight led approach to the communications work providing regular management information and key performance indicator reports.

• Work as a member of the Extended Leadership Team.

• Line manage Communications Team members, supporting them to set and achieve performance objectives through regular one-to-ones and 12-monthly appraisals.

• Be responsible for Communications budget and the relationship with services providers required for the production of the charity’s digital and printed information and support resources.

Communications and Marketing

• Raise the profile of the impact of ME, and of Action for ME and its work, to enable the organisation to reach more people and better support need, by establishing a regular cadence of appropriate but innovative product across all main social media channels.

• Ensure fundraising is supported by embedding clear calls to action around donations and membership growth as a matter of course.

• Under the direction of the Director of Fundraising, develop all website, press and social media content for charity appeals.

• Market the charity’s Support and Healthcare services, including key digital and printed information and support resources, to the ME community and the professionals working with them, working closely with respective service leads.

• Contribute to income generation by working closely with the Director of Fundraising to develop the communication and marketing materials needed to implement the organisation’s Fundraising Strategy.

• Coordinate the charity’s response to any crisis communications, including developing appropriate crisis management plans and working outside of office hours as required.

• Establish effective systems/processes for gathering, supporting, maintaining, and managing case studies for a range of purposes (including press and media opportunities, public affairs and policy work, and fundraising).

• Draft and issue press releases and media statements and ensure appropriate follow-up by telephoning journalists, contacting picture desks etc. as appropriate.

• Alongside the CEO and any commissioned agency, develop relationships with key press, media and communications stakeholders to enhance the charity’s work.

• Oversee the production of the annual report, on budget, to schedule, taking overall editorial responsibility for content.

• Oversee the ongoing development of our digital engagement including our website and social media and being the point of contact on website issues.

• Fulfil the role of brand gateway keeper, ensuring all digital and printed communications, including information and support resources, adhere to brand guidelines, house style and organisational tone.

• Maintain an up-to-date knowledge and oversight of how ME and related key issues (e.g. Long Covid) are discussed in the media and wider ME community.

• Build networks to enhance the charity’s strategic communications and marketing work.

• Build and maintain an effective social media monitoring regime, ensuring fit for purpose rules of engagement are in place and applied consistently.

Other Key Accountabilities 

• Ensure that all relevant service standards are met including compliance with best practice, legal and regulatory frameworks and internal standards.

• Ensure best value in all our work.

• Undertake any other duty within your ability and within reason, as may be required, from time-to-time, at the discretion of your line manager.

• On occasions, provide management support and cover within the organisation, as needed.

• Act as an advocate for the charity and its work.

Person specification

Experience, Knowledge and Understanding 

• A minimum of 2 years’ experience working in a communications management role

• Experience of developing integrated, insight and audience-led communications plans including social media

• Experience of website and brand management

• Experience of delivering successful campaigns

• Experience of engaging with press and/or media including writing press releases and media briefings

• Experience of working collaboratively with different teams/departments

• Experience of working in charity communications (desirable)

• An understanding of ME and the impact on people affected by it (desirable)

• Experience of integrating fundraising with communications (desirable)

Skills, Behaviours and Values

• Adaptable and highly organised with an ability to work methodically, managing and prioritising a varied workload, use your own initiative, work independently, and work well in a team.

• Strong MS Office skills including the ability to use Word, Excel, databases and web-related programmes and software.

Partnerships and Engagement Manager

As part of our ambition to reach more families and secure the long-term sustainability of services, we are seeking an enthusiastic and proactive Partnerships and Engagement Manager to help expand our client’s profile, build meaningful partnerships, and create new opportunities for support across the South West.

This is a newly created and strategically important role focused on developing new relationships with businesses, community organisations, professional networks, and other stakeholders who share a commitment to improving outcomes for children with disabilities and additional needs.

Position: Partnerships and Engagement Manager

Location: Home-based with regular travel across the South West and attendance at the National Therapy Assessment Centre, Bridgwater.

Hours: 37.5 hours per week

Salary: £37,000 - £41,250 per annum

Contract: Permanent

Closing Date: 7th July 2026

About the Role

Through the evidence-based Therapy Programmes and National Therapy Assessment Centre in Bridgwater, the organisation delivers life-changing outcomes for families across the UK. Acting as a key ambassador, you will represent the charity across the region, identifying opportunities to raise awareness, build engagement, and develop partnerships that support this work.

You will help maximise the Therapy Assessment Centre as an engagement hub, encouraging prospective supporters and partners to visit, learn more about the services, and get involved meaningfully.

Working with fundraising, communications, retail, and service delivery teams, you will strengthen regional presence, generate support, increase awareness, and contribute to sustainable income growth through corporate partnerships, Charity of the Year relationships, community engagement, networking, and strategic introductions.

Key areas of responsibility include:

• Regional Partnerships & Engagement
• Partnership Development
• Corporate Partnerships & Charity of the Year Opportunities
• Networking, Outreach & Profile Raising
• National Therapy Assessment Centre Engagement
• Income Generation & Opportunity Development
• Collaboration & Organisational Development
• Governance, Compliance & Reporting

You will spend significant time meeting supporters, partners, and stakeholders across the South West. Applicants should therefore be based within the region and comfortable with regular travel, including visits to Bridgwater, as well as attendance at networking, partnership, and engagement events.

About You

While experience within the charity sector or fundraising would be advantageous, it is not essential. We are equally interested in candidates with strong networking, business development, account management, partnership development, sales, marketing, or stakeholder engagement experience. Most importantly, we are looking for someone who enjoys meeting people, building relationships, identifying opportunities, and nurturing partnerships that deliver long-term value.

This role is ideally suited to someone who is self-motivated, confident in representing an organisation externally and passionate about creating connections that make a meaningful difference.

The role offers the opportunity to make a genuine difference to the lives of children and families whilst developing a rewarding career within an ambitious charity. This is an exciting opportunity to help shape the charity’s future, building the relationships, partnerships and profile needed to ensure more children and families can access our life-changing support for years to come.

You will have experience of:

• Relationship development, business development, partnership management, stakeholder engagement, account management, sales, membership development, or income-generating activity.
• Developing new opportunities, partnerships, or strategic relationships.
• Influencing, and relationship-building
• Managing pipelines, opportunities, or stakeholder relationships through to successful outcomes.

You will need to have a full driving licence, access to a vehicle and willingness to travel extensively across the South West.

The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees.

Other roles you may have experience with could include Fundraising, Fundraiser, Fundraising Officer, Business Development Officer, Business Development Executive, Account Manager, Sales, Marketing Officer, Marketing Executive, Partnerships Officer, Engagement Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP