Benefits Advisor for families
We are looking for an experienced advisor to join our team. You must have experience and up to date knowledge of welfare benefits. We would also like candidates to have experience on a range of other areas that are likely to impact disabled people, such as housing legislation though Richmond AID can provide some of this training and knowledge. We have some flexibility on hours for the right candidate.
Hours: 28 hours per week
Closing Date: 11am on Tuesday 9th November 2021
Contract: 12 months with potential for extension
Please note shortlisting and interviews will be held as suitable candidates apply and we
may close the application process prior to this date.
Context and Background
Richmond AID and Citizen Advice Richmond (CAR), successfully applied for funds for a new project to deliver a targeted advice provision and support for families in crises in the London Borough of Richmond upon Thames. Many of these families have been disproportionately impacted by Covid.
The project is funded by Richmond Parish Lands Charity and Hampton Fund for one year initially, but may be extended. The project will fund one specialist adviser (4 days per week) in each organisation that will provide in-depth case work for people, mainly families in crises, often implementing multiple interventions and leveraging a range of support. The main areas of need that have been identified are benefits, housing, domestic violence, safeguarding, immigration, debt and money problems. Advisers will provide support by attending case conferences and MARAC meetings where needed.
You will work closely with our busy and established advice, benefits advice and money advice teams and will have the capacity to work with a smaller number of clients in a more comprehensive way. Clients on this project are likely to have a range of complex issues where they will need support over a long period of time.
The project will play a role in gathering information re future advice needs of these hard to reach communities, influencing future delivery.
Location: Richmond AID is based in Teddington in the London Borough of Richmond upon Thames. We may require some home working at present. Our offices are open and we see clients face to face but we are still following social distance guidance and therefore have a rota system in place. The postholder must be able to commute to the office as required and be able to see clients face to face either by home visits, by attending outreach or appointments at our offices.
Please send your CV and a covering letter telling us how you meet the Families Casework Advisor Job Description and Person Specification – Experience and Knowledge section points.
Richmond AID is an equal opportunities employer and particularly welcomes applications from disabled candidates.
Richmond AID has been awarded the Disability Confident Employer quality mark meaning any disabled candidates that meet the minimum criteria will be invited for interview. Please tell us if have a disability or long term health condition that you want us to consider.
Different formats are available on request.
Registered Charity
11 - 20
Richmond AID will empower disabled people to achieve greater independence and choice by providing a range of services and support.
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Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years.
We are excited to be looking for a Young Adults Peer Support Worker. You will have your own lived experience of mental ill health and be able to use this experience as well as your professional skills and knowledge, to support others.
With the expansion of our work in this area we aim to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions from youth to adult services. We will be offering holistic and personalised care and support to service users and carers.
This role will carry caseload and deliver a range of support and person-centred interventions to meet these needs, which could include group support, one-to-one interventions and signposting where specialist advice is needed. Referrals could be young adults, careleavers, people currently under adult mental health services, or carers supporting people in the community.
We are looking for individuals who are passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicants will have the skills to provide person-centred support, through one-to-one sessions and through facilitating groups. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.
This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind. There are further Peer Support Worker vacancies within Age UK, Richmond AID, and Crossroads Care requiring appropriate skills and experience. Partners will seek your permission to share your details if we have sufficient successful applications.
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community.
Benefits of working for RB Mind:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full
year of service (up to a maximum of 30 days) [pro rata].
· Bonus 1 day of annual leave per year over the festive period
· Contributory Pension Scheme
· Employee Assistance Programme (EAP)
· Training and personal development opportunities
· Staff away days and socials
· Access to shared resources and training opportunities via Mind Federated Network.
The successful applicant will be required to have an Enhanced DBS check.
Please use your cover letter to detail how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
