Richmond Aid Jobs
Benefits Advisor for families
We are looking for an experienced advisor to join our team. You must have experience and up to date knowledge of welfare benefits. We would also like candidates to have experience on a range of other areas that are likely to impact disabled people, such as housing legislation though Richmond AID can provide some of this training and knowledge. We have some flexibility on hours for the right candidate.
Hours: 28 hours per week
Closing Date: 11am on Tuesday 9th November 2021
Contract: 12 months with potential for extension
Please note shortlisting and interviews will be held as suitable candidates apply and we
may close the application process prior to this date.
Context and Background
Richmond AID and Citizen Advice Richmond (CAR), successfully applied for funds for a new project to deliver a targeted advice provision and support for families in crises in the London Borough of Richmond upon Thames. Many of these families have been disproportionately impacted by Covid.
The project is funded by Richmond Parish Lands Charity and Hampton Fund for one year initially, but may be extended. The project will fund one specialist adviser (4 days per week) in each organisation that will provide in-depth case work for people, mainly families in crises, often implementing multiple interventions and leveraging a range of support. The main areas of need that have been identified are benefits, housing, domestic violence, safeguarding, immigration, debt and money problems. Advisers will provide support by attending case conferences and MARAC meetings where needed.
You will work closely with our busy and established advice, benefits advice and money advice teams and will have the capacity to work with a smaller number of clients in a more comprehensive way. Clients on this project are likely to have a range of complex issues where they will need support over a long period of time.
The project will play a role in gathering information re future advice needs of these hard to reach communities, influencing future delivery.
Location: Richmond AID is based in Teddington in the London Borough of Richmond upon Thames. We may require some home working at present. Our offices are open and we see clients face to face but we are still following social distance guidance and therefore have a rota system in place. The postholder must be able to commute to the office as required and be able to see clients face to face either by home visits, by attending outreach or appointments at our offices.
Please send your CV and a covering letter telling us how you meet the Families Casework Advisor Job Description and Person Specification – Experience and Knowledge section points.
Richmond AID is an equal opportunities employer and particularly welcomes applications from disabled candidates.
Richmond AID has been awarded the Disability Confident Employer quality mark meaning any disabled candidates that meet the minimum criteria will be invited for interview. Please tell us if have a disability or long term health condition that you want us to consider.
Different formats are available on request.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Abbots Bank as a Waking Night Recovery Worker.
Abbots Bank is a 6-bed shared living service registered with CQC. The service is staffed 24 hours per day with waking night cover. We have one dispersed property and provide support to people in their own homes throughout the Eden area. We support adults with mental health difficulties to live a life that is meaningful to them. We look at coping strategies and find practical solutions to aid in their recovery.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.
Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent part-time role requiring the post holder to work 25.5 hours per week.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence.
Community Mental Health Support Worker
Would you love to make a positive difference in people’s lives every day?
We’re looking for highly motivated individuals with experience of supporting people in their own home and the community and knowledge of working with people to achieve goals and who can work independently but also part of a larger team.
Position: Community Mental Health Support Worker
Location: Surrey
Hours: 37 hours per week
Salary: £10.50 per hour during probation, rising to £11 per hour following successful completion of probation
Contract: 12-month Fixed Term Contract (Maybe extended depending on funding)
Benefits: Pension, Employee Assistance Programme, 27 days holiday a year including bank holidays based on a fulltime working week of 4 days.
Closing date: Friday 5th April
About the role
Recovery and connect is a project delivered in partnership with Surrey and Borders Partnership NHS Foundation Trust. The Outreach Support Worker will work intensively with a caseload of individuals identified by the HomeFirst alliance, who have a pre-existing mental health concern and to support them to access ongoing community services.
The role will involve traveling across different locations in Surrey Heath and working as part of a team aligned to the shared care forum to support vulnerable service users.
Key responsibilities will include:
- To build and maintain relationships with key stakeholders such as: HomeFirst alliance, my shared care forum, CMHRS, voluntary sector agencies.
- To work with a caseload of clients, their families, and carer(s), clinical staff, and other stakeholders to create a holistic support plan around the individual, guided by the individuals needs using motivational interviewing as a framework.
- To work with clients alongside other professionals delivering their care and bridging them to other services and opportunities.
- To build relationships with caseload of clients to understand and support with any barriers to accessing onward support or appointments.
- To arrange and attend multidisciplinary team (MDT) and supervision meetings.
- To ensure service is linked in with Community Connections team.
- To make onward referrals and/or provide information and advice about what support is available locally.
- To provide technology/facilities support or bridge with organisations that are providing to aid with clients search for employment and connection, courses through Recovery College, employment offers through Richmond Fellowship.
- To record and report, as agreed, any KPIs including Dialogue as a measure of client’s progress and any information required for funders/Trustees.
About you
The Community Mental Health Support Worker should be passionate and committed to supporting people in their recovery journey with previous experience in a similar role.
You will also have:
- Ability to work collaboratively within a multidisciplinary team (statutory and voluntary)
- An understanding of confidentiality, consent, information sharing, including GDPR.
- An understanding of Safeguarding policy and practice.
- Ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries.
- Extensive knowledge and understanding of mental health issues.
- Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community.
- A good understanding of personal limitations, ability to identify when to seek advice and support, and deal with issues in a professional manner.
- Ability to work from home that maintains confidentiality and professionalism when and if required using Teams/Zoom and other virtual platforms.
About the organisation:
The charity is a mental health and emotional well-being charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom and Ewell, and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and maintain their mental and emotional well-being (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
We very much welcome previous experience of working with adults with learning disabilities, Outreach Support Worker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Mental Health Care Worker, Voluntary Worker.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.