Build on your flexible Charity Career with this person-centred charity

This is a part-time role of 3 days per week in a well-established charity based in Twickenham.

This role would really suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector.

Richmond Carers Centre has the mission to help unpaid and family adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.

As an Adult Carers Support Worker, you’ll be part of the Adult Carer Support Team at Richmond Carers Centre. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support.  As part of our team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. You’ll also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.

You will be someone:

• Who works in a person-centred way
• Is enthusiastic, empathetic and detail conscious
• Communicates well by phone and in person
• Has an understanding of social care particularly in relation to carers
• Has experience of working with clients who have support needs
• Has experience of producing reports for monitoring and evaluation
• Is numerate and has knowledge of budgeting.
• Is able to gather and assess information efficiently and think creatively to come up with solutions.
• Has good communication skills including spoken, written and presentational.

Main Duties include:

• To provide a regular telephone support-line and email support, offering appropriate, generic advice,
• To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities.
• To encourage and assist carers and those they care for to access Adult Community Care assessments and Carers Assessments and to take up the services that will enhance their lives.
• To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues.
• To be proactive in the registration of carers living or with caring responsibilities within the London Borough of Richmond upon Thames.
• To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes.
• To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public.

What you are doing now:

• You might be working for or volunteering in a similar charity
• You may be working in social care for a Borough or district council
• You may have the skills we need from some other combination of work and volunteering
• Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from you!

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Access to shared resources and training opportunities
• Supportive and friendly working environment

Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.  

Build flexibly on your Charity Career while supporting children and young people

This role is available either full-time or part-time role 3 days per week in a well-established charity based in Twickenham

This role would really suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector and has worked with children and young people.

Richmond Carers Centre has the mission to help young carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.

As a Young Carers Schools Link Worker, you will be part of a small, dedicated team and take a lead on improving support for young carers in schools and at home. You will be responsible for implementing the Young Carers in Schools accredited programme with a range of local primary and secondary schools to share good practice, provide relevant tools and training, and to celebrate the great outcomes that many schools achieve for young carers. Its aim is to improve the identification, recognition and understanding of the needs of young carers, raise the profile of young carers in schools, and ensure young carers needs are met. This will lead to the improvement of the health, education and wellbeing of vulnerable children and young people who are caring for others. You’ll also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.

You will be someone:

• Who works in a person-centred way.
• Is enthusiastic, empathetic and detail conscious
• Communicates well by phone and in person
• Has an understanding of the needs of young vulnerable people
• Has experience of working with young people on an individual or group basis
• Has knowledge and/or experience of the schools’ systems
• Has experience of producing reports for monitoring and evaluation
• Is able to gather and assess information efficiently and think creatively to come up with solutions.
• Has good communication skills including spoken, written and presentational.
• Has experience in managing projects

Main Duties include:

• To proactively identify young carers living within the London Borough of Richmond, particularly hidden and isolated young carers.
• To implement the Young Carers in Schools Programme across the borough – primary and secondary schools.
• To promote awareness of young carers specifically in schools and develop partnership working within the education sector to expand and increase the service offered to young carers.
• To promote awareness more broadly within the voluntary and statutory sectors of the needs of young people with caring responsibilities.
• To provide support to young carers and their siblings and work with vulnerable families registered with Richmond Carers Centre to meet their individual needs.
• To support young carers to access after school groups, holiday activities and short breaks to promote their mental health and wellbeing.
• To keep accurate records of group and individual young carer engagement for monitoring and evaluation purposes.
• To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public.

What you are doing now:

• You might be working for or volunteering in a similar charity
• You may be working in a school or other education setting
• You may have the skills we need from some other combination of work and volunteering
• Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills, we need we would like to hear from you!

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Access to shared resources and training opportunities
• Supportive and friendly working environment

Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.

Build on your Charity Career with this Activity based role

This is a part-time role of 3 days per week in a well-established charity based in Twickenham.

This role would really suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector.

Richmond Carers Centre has the mission to help unpaid and family adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.

As the Adult Carers Activities Coordinator, you will directly deliver our leisure break activity programme. You will plan, deliver, promote and review a programme of activities for adult carers, including outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. The core aim of the activity programme is to provide carers with a much-needed break from their caring responsibilities, in a safe and social environment where they can meet other carers and focus on their wellbeing.

You will be someone:

• Who works in a person-centred way.
• Has outstanding organisational skills and plans and budgets well
• Is creative and is an innovative thinker
• Has experience of leading/planning activities across a range of subjects/activities
• Builds relationships both within the team and with external providers
• Communicates well by phone and in person
• Has experience of working with clients who have support needs

Main Duties include:

• To coordinate and deliver an established activities programme for adult carers with the aim to provide them with a break from their caring role.
• To work with relevant professionals to deliver a programme of wellbeing activities, including yoga and Pilates.
• To coordinate the complementary therapy service.
• To recruit, train, support and manage volunteers to provide a selection of the activities.
• To research and continually develop the activities programme to ensure it is responsive to carers needs.
• To create promotional material to promote activities, groups and break opportunities to carers registered with Richmond Carers Centre.
• To work with Adult Carers Support Team Leader to make sure activities are within budget, achieving targets and meeting the requirements of funders.

What you are doing now:

• You might be working for or volunteering in a similar charity
• You may be working in activity planning in the public or private sector
• You may have the skills we need from some other combination of work and volunteering
• Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from you!

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Access to shared resources and training opportunities
• Supportive and friendly working environment

Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.

You have administration/secretarial experience, great customer service skills and consider yourself a good team player with a flexible approach. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as an Administrator.
 
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

You will be responsible for:

• Administration
• Revising, maintaining and updating all filing systems.
• Answering and responding to initial enquiries.
• Maintaining holiday records and all other internal administration systems.
• Co-ordinating the taking and passing on of internal and external messages.
• Supporting with uploading and processing referral information.
• Supporting with uploading assessments.
• Supporting with calendars and appointment scheduling.
• Providing telephone reception.
• Maintaining and updating all project information resources.
• Planning for and purchasing all office and cleaning supplies and first aid equipment.
• Assisting in the preparation of written reports, having due regard for confidentiality. This includes collating and reviewing data for commissioning reports.
• Providing typing and word processing support for the staff team as necessary.
• Co-ordination of staff/volunteers training and support with induction.
• Making returns to outside agencies as directed by line management.
• General Tasks
• Taking and distributing minutes of meetings as required.
• Co ordinating and attending staff meetings, staff support groups and service meetings.
• Co ordinating and preparing for all meetings at the service as required.
• Assisting in ensuring GDPR compliance throughout the service.
• Adhering to health and safety compliance, ensuring timely and accurate recording keeping.
• Accepting regular support and supervision from line manager.
• Attending training courses and events when required.
• Equal Opportunities
• Adhering to and promoting the Richmond Fellowship Equal Opportunities and Diversity Policies.

The salary for this post is £12,465 per annum 

This is a part-time role requiring the post holder to work 22.5 hours per week.    

We are committed to increasing our diversity and welcome applications from those with lived experience and/or who are from a BAME background. 

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification,  will be considered for an interview. 

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

You have recent experience in the mental health field, or working with vulnerable adults, and a good understanding of service user development. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Volunteer Coordinator.

Our friendly teams in Hammersmith help people living with mental health problems to develop a sense of independence, purpose and fulfilment and gain the skills they need to return to work or training. But, we need your help. Your challenge? To support individuals with lived experience of mental health issues one on one through befriending and by aiding in the delivery of peer support groups to help those who are reforming their lives and helping service users to improve theirs. You will also help recruit and support volunteers and develop and co-ordinate befriending networks that will empower service users to improve and sustain their mental health and wellbeing.

To succeed, you’ll need the communication skills, written and verbal, it takes to consult, liaise and work effectively with colleagues and a wide range of organisations. Flexibility over working hours is important too, as is self-motivation, professional integrity and excellent time management, prioritising and work planning skills. Great at solving problems and making decisions, if you have experience of recruiting and/or supervising volunteers or an understanding of holistic support for people with mental health issues or implementing new services, even better (although this is not as essential as your genuine desire to help others).

So, are you ready to take on this rewarding role that comes with some really great benefits?

The salary for this post is £22,456.00 per annum, with potential progression to £23,466.00 per annum. 

This is a permanent full time role , requiring the post-holder to work 37.5 hours per week.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

The closing date for this post is 5th July 2022. However, we reserve the right to close the vacancy early should a sufficient number of applications being received prior.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification,  will be considered for an interview. 

Role Overview

Job Title: Floating Support Worker

Location: Richmond, Wandsworth, Kingston in London

Salary: £27,948 per annum

Contract type: Permanent

Hours: Full Time, 37.5 hours per week

Refuge is the country’s largest single provider of specialist domestic abuse services, we are proud to be a leader in our field and an employer of choice, with excellent systems for supervision, quality management and development. For more information on our work.

We are recruiting for motivated, driven floating support workers (FSW) who are passionate about supporting women and children who are affected by domestic violence. These roles are part of a partnership for the Ascent Pan London Floating Support Service (FSS), which will provide high-quality domestic abuse support, ‘by-and-for’ services and counselling. This partnership will deliver trauma-informed, wrap-around, client-led support for those in safe accommodation, across London.

Referrals to the FSS will come through a single-point-of-access Freephone telephone number, or secure email operated by Refuge duty-workers. This will operate from Refuge’s Head Office in London. The duty line will operate Monday to Friday 09.30 am to 05.30 pm.

Referrals can come through any agency, or self-referral, but initially pathways will be established with all borough housing teams by FSWs working within tri-borough clusters who will build relationships within their localities. The FSS will accept referrals for any survivor living in safe accommodation except refuge, at any level of risk, on a needs-led basis.

Refuge, along with Advance and Solace Women’s Aid, will provide the ‘general needs’ support provision in the partnership. The support will be divided into geographical clusters of maximum three boroughs (shown below), with a Refuge floating support worker allocated to each cluster.

• Richmond, Wandsworth, Kingston 

The floating support workers will work closely with the central duty team (3 duty workers). Each service in the partnership has dedicated management to provide support and oversight for staff, and lead on safeguarding and project management. Refuge’s floating support service manager will manage the floating support workers and duty teams, taking overall responsibility for monitoring, reporting, and meeting outcomes across the floating support service.

These are new and exciting roles in Refuge, with opportunities for everyone in the new service to work across the partnership (and therefore the sector) providing high quality support to victims of domestic violence. 

The floating support worker will carry a smaller caseload of survivors and their children to enable them to provide a more holistic and intensive support package. They will work closely with victims of domestic abuse from the point of crisis, to provide high quality support to survivors of domestic abuse and their children.

The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety. There is an expectation that the FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Other information

Closing Date: Monday 04 July 2022 at 09.00 am

Virtual Interview Date: W/C 10 July 2022

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.