Senior innovation manager jobs in Redbridge, london

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full time and permanent. This role is based across our Bloomsbury and UCL East campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Community Projects Coordinator (Community Research Initiative) to coordinate and support the further development of our diverse programme of extra-curricular student activity including our Research Volunteering and Pro Bono Research programmes.

Do you have experience in coordinating events, engaging volunteers, and creating meaningful opportunities for students? Do you excel at awareness‑raising, campaigning, or storytelling? If the answer is yes, then we want to hear from you.

Our ideal candidate will have a strong understanding of high‑quality student engagement, experience in building effective relationships with volunteers and stakeholders, and the ability to communicate confidently with people from a wide range of sectors, backgrounds, and cultures. They will be highly organised, adaptable, and motivated by working in a democratic, student‑led environment, with a clear commitment to equity, diversity, and inclusion.

Head of marketing strategy and audiences

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

Sense is looking for an ambitious and insight-driven Head of Marketing Strategy & Audiences to help shape the future of our marketing and supporter engagement. This is a pivotal leadership role at an exciting time, as we deliver our new organisational strategy and strengthen how we connect with, understand and grow our audiences. This role is full time, based at our King’s Cross office in London, with hybrid working in place. The successful candidate will work 2–3 days per week on site and meeting donors, with the remainder worked remotely.

You will lead the development of a bold, organisation-wide marketing strategy, focused on bringing together audience insight, data and creativity to drive long-term growth and maximise impact for disabled people with complex needs.

Key Responsibilities

• Develop and deliver a clear, ambitious marketing strategy aligned to organisational goals.
• Lead on audience insight, segmentation and analysis to improve targeting, acquisition and retention.
• Create and embed effective supporter journeys, including stewardship and cross-sell strategies.
• Work collaboratively across a complex organisation to align marketing activity and maximise income.
• Use data and insight to track performance, inform decision-making and drive continuous improvement.
• Influence senior stakeholders and champion a strategic, insight-led approach to marketing.
• Ensure all activity aligns with regulatory requirements and best practice.

What we’re looking for

• Proven experience developing and delivering marketing strategies in a complex organisation.
• Strong background in audience insight, segmentation and data-led decision making.
• Experience driving supporter/customer growth, engagement and lifetime value.
• Confident working with senior stakeholders and influencing at all levels.
• A collaborative, forward-thinking leader who can drive change and innovation.
• Strong analytical skills, with experience in tools such as Power BI, CRM systems (ideally MS Dynamics), and performance tracking.
• Excellent communication skills, with the ability to turn insight into clear, compelling strategy.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. 

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Interim Chief Executive
6‑month contract – Part‑time (21 hours/week)

We are seeking an experienced and confident Interim Chief Executive to lead an organisation through a key period of transition. This role requires a strong, strategic leader with a background in membership organisations, experience managing teams through change, and the ability to represent the organisation effectively across the sector.

Hours: 21 hours per week (potential to start on 28 hours), flexible (some evenings/weekends)
Salary: £80,000 FTE (pro‑rated) + NEST pension
Location: London N1 (hybrid with weekly office presence)
Start date: Late April (Negotiable)
Contract length: 6 months (Maximum)

The role is to rovide interim leadership and clear strategic direction for the development and management of the organisation, establishing a secure foundation that enables it to serve as a beacon of dynamism and innovation within its field. It involves leading and maintaining a high‑performing executive team that delivers services and support to its members, while fostering a collaborative working environment with the non‑executive directors on the governing body.

What we’re looking for:

• Senior leadership experience in a membership organisation
• Experience as a CEO or equivalent
• Ability to lead through complexity and change
• Strong communication and relationship‑building skills
• Understanding of finance and budgets
• Commitment to equality, diversity and inclusion
• Desirable: Knowledge of policy issues affecting allied professions or the wider healthcare landscape

How to Apply

Please submit your CV only via the Prospectus website.

Closing date

10th April – applications will be reviewed on a rolling basis, so early application is encouraged.

The Director of Charitable Impact is a senior leadership role responsible for defining, driving, delivering (operating), and evidencing Ben’s charitable impact. The postholder will lead the strategic and operational delivery of health, wellbeing, and support and specialist services, ensuring the charity demonstrably improves lives while strengthening its position as a credible, trusted health and wellbeing charity and thought leader for the automotive community.

Job Title: Director of Charitable Impact
Organisation: Ben – Motor & Allied Trades Benevolent Fund (The Automotive Industry Charity)
Location: Home Based, UK (with regular travel)
Salary: c. £80,000 – £90,000 per annum + £5,000 car allowance
Reports to: Chief Executive Officer
Direct Reports: Support Services Lead and Specialist Services Lead

This role combines strategic leadership, operational performance, service innovation, impact measurement, and external influence to ensure Ben delivers meaningful, measurable, and visible outcomes for those who need it most.

Key Responsibilities

Strategic Leadership & Impact

• Lead the development and delivery of Ben’s Charitable Impact Strategy aligned to organisational vision and priorities.
• Ensure the charity delivers clear, measurable, and demonstrable outcomes for individuals, families, and the wider automotive workforce.
• Embed an outcomes-driven culture focused on evidence, learning, and continuous improvement.
• Translate strategy into operational delivery plans, KPIs, and impact frameworks.

Service Delivery & Operations

• Oversee the effective delivery of all charitable programmes and services, ensuring they are high quality, accessible, safe, and impactful.
• Drive service innovation to meet emerging health, financial, and social wellbeing needs across the automotive sector.
• Ensure services are delivered efficiently, sustainably, and in line with regulatory, safeguarding, and quality / clinical governance standards.
• Use insight and data to inform service design, resource allocation, and performance improvement.

Health & Wellbeing Leadership

• Lead Ben’s evolution into a recognised, credible health and wellbeing charity for the automotive industry.
• Ensure services reflect best practice in mental health, physical wellbeing, financial resilience, and social support.
• Build partnerships with health, wellbeing, and sector specialists to strengthen service quality and credibility.
• Champion prevention, early intervention, and whole-person health and wellbeing approaches.

Impact Measurement & Evidence

• Develop and embed robust impact measurement, evaluation, and reporting frameworks.
• Ensure the charity can clearly demonstrate social value, outcomes, and return on investment to stakeholders.
• Lead production of impactful insight, data, and evidence to inform decision-making and external positioning.
• Strengthen the charity’s ability to use evidence to attract funding, partnerships, and sector influence.

Thought Leadership & External Influence

• Position Ben as a leading voice on health and wellbeing in the automotive industry.
• Develop insight, campaigns, and sector engagement that raise awareness of issues affecting automotive people.
• Represent Ben externally with credibility and authority across industry, health, and charity sectors.
• Contribute to policy, research, and sector dialogue to influence positive change.

Leadership & Culture

• Provide inspiring leadership to multidisciplinary teams, fostering a high-performance, values-driven culture.
• Build organisational capability in impact, service delivery, and wellbeing.
• Promote collaboration across the organisation, particularly with fundraising, engagement, and communications.
• Lead through change, ensuring services evolve with need and strategy.

Governance & Risk

• Contribute to Executive Team leadership, organisational strategy, and governance.
• Ensure services operate within legal, regulatory, and safeguarding frameworks.
• Manage operational and reputational risk relating to service delivery and impact.

Person Specification

Experience

• Significant senior leadership experience within the charity, health, social impact, or related sector.
• Proven track record of delivering measurable social impact and leading outcome-driven services or programmes.
• Experience of overseeing complex service delivery / operational functions.
• Demonstrable success in leading organisational or service transformation.
• Experience developing impact measurement, evaluation, or evidence frameworks.
• Experience influencing external stakeholders and building credibility within a sector or field.
• Experience leading and developing high-performing, multidisciplinary teams.

Knowledge & Understanding

• Strong understanding of physical and mental health and wellbeing, psychology and emotional wellbeing, prevention, and whole-person support.
• Knowledge of impact measurement, social value, and outcome frameworks.
• Understanding of safeguarding, quality, and regulatory considerations in service delivery (e.g. clinical governance requirements).
• Insight into the challenges affecting working people and communities (financial, health, social).
• Understanding of the charity sector, charity governance, and funding environment (desirable).
• Awareness of the automotive industry or willingness to quickly develop industry insight.

Skills & Capabilities

• Strategic thinker with strong delivery focus — able to translate vision into measurable outcomes.
• Operationally strong with ability to drive performance, quality, and improvement.
• Evidence-driven and analytical, able to use insight and data to shape decisions.
• Credible and influential communicator, internally and externally.
• Strong leadership presence with ability to inspire, engage, and lead through change.
• Collaborative and partnership-oriented.
• Strong judgement, integrity, and commitment to safeguarding and ethical practice.

Personal Qualities

• Passion for improving lives and delivering meaningful social impact.
• Purpose-driven, values-led, and mission aligned.
• Resilient, adaptable, and outcome focused.
• Curious, forward-thinking, and committed to learning and innovation.
• Empathetic and people-centred in approach.

Key Relationships

• Chief Executive and Executive Team
• Service Delivery and Impact teams
• Fundraising, Marketing & Communications teams
• Trustees and Board Committees
• External partners / organisations including automotive stakeholder or employers, health and wellbeing, welfare and charity, etc.

Success Measures

• Clear, demonstrable improvement in measurable charitable impact.
• Strong, high-quality, accessible health and wellbeing services.
• Recognised credibility as a health and wellbeing charity for the automotive industry.
• Robust impact evidence used to inform strategy, funding, and influence.
• Positive service outcomes, reach, and stakeholder confidence.

Harris Hill is delighted to be supporting Muslim Aid in their search for a Head of Income Generation & Marketing, a pivotal leadership role at the heart of a respected international charity.

Muslim Aid is a faith-based humanitarian organisation working to support communities affected by poverty, conflict and natural disasters. With a strong heritage and global reach, they are now looking for an ambitious and strategic leader to drive forward their income and marketing strategy and help shape the next phase of growth.

About the role

London (Hybrid – 3 days office)
£55,620 – £59,000

This is a senior leadership position, reporting directly to the CEO and sitting as part of the Leadership Team.

The role will lead and deliver an ambitious income generation and marketing strategy, with a strong focus on growing unrestricted income and diversifying revenue streams across digital, philanthropy, corporate partnerships and community fundraising.

You will oversee a broad and talented team spanning digital, supporter engagement, partnerships and campaigns, providing both strategic direction and hands-on leadership.

Key responsibilities

• Lead and deliver a cross-organisational income generation and marketing strategy
• Grow and diversify income across digital, corporate, and high-value audiences
• Drive innovation in digital fundraising and supporter engagement
• Strengthen brand, profile and communications across all channels
• Use data and insight to optimise performance and maximise ROI
• Lead, inspire and develop a high-performing team
• Play a key role in organisational strategy and leadership

You will bring:

• Significant senior-level experience within a charity/INGO environment
• A strong track record of growing income across multiple streams
• Experience developing and delivering fundraising and marketing strategies
• Proven leadership and team development experience
• Confidence working with data, digital channels and performance insights
• The ability to build strong relationships internally and externally

A background across areas such as individual giving, major donors, corporate partnerships or digital fundraising would be highly valuable.

Genuine Occupational Requirement

Due to the nature of this role and the organisation’s faith-based context, there is a Genuine Occupational Requirement for the postholder to be a practising Muslim, in accordance with the Equality Act 2010.

Application process

• Closing date: 22nd April (9am)
• Shortlisting: 23rd April
• First interviews: Week commencing 27th April
• Final interviews: Week commencing 4th May

To apply, please send your CV and a supporting statement (max 2 pages) outlining your suitability for the role.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Interim Director of Fundraising & Engagement will provide strategic and operational leadership to support the development of sustainable income growth during a pivotal transitional period as the charity begins delivery of its organisational strategy to 2030.

Job Title: Interim Director of Fundraising & Engagement (9–12 months)
Organisation: Ben – Motor & Allied Trades Benevolent Fund (The Automotive Industry Charity)
Location: Remote, with UK travel as required
Contract: Fixed-term contract, 9–12 months
Salary: c£90,000
Reports to: Chief Executive Officer
Direct Reports: Fundraising, Supporter Engagement and Awareness & Experience function

This role is primarily focused on strengthening and scaling voluntary income, leading a fundraising function, and building a robust, future-proofed income engine across the UK automotive community.

Marketing & Communications will play a critical supporting responsibility, ensuring strong brand positioning, audience engagement, and compelling storytelling that underpins fundraising success.

The postholder will also shape the future fundraising operating model and support a smooth transition to a permanent Director.

Key Responsibilities

Fundraising Strategy & Income Growth

• Lead the development of an ambitious, income-led Fundraising Strategy aligned to the 2030 organisational strategy
• Drive growth across a diversified voluntary income portfolio, including:
  • Individual & Regular Giving
  • Legacy fundraising
  • Corporate partnerships across the UK automotive sector
  • Community fundraising and events
  • Digital fundraising and supporter journeys
• Build and scale compelling fundraising propositions tailored to the automotive community
• Strengthen income pipelines, forecasting, and KPI frameworks, ensuring clarity on short, medium, and long-term revenue generation
• Embed a culture of performance, accountability, and income optimisation, using data and insight to drive decision-making
• Identify and unlock new income opportunities, partnerships, and funding streams.

Supporter Engagement & Income Enablement

• Lead the development of end-to-end supporter journeys that drive acquisition, retention, and lifetime value
• Ensure audience insight and segmentation are embedded across all fundraising activity
• Strengthen supporter stewardship, ensuring high-quality engagement that translates into long-term income growth
• Foster innovation, testing, and continuous improvement across fundraising channels

Marketing & Communications

• Work with senior leaders and managers to refine and document insight-led marketing and communications delivery plans to increase awareness and engagement
• Strengthen digital reach across the UK automotive workforce and retired community
• Enhance brand positioning, messaging, and storytelling to grow both service uptake and supporter engagement
• Oversee audience segmentation and insight to inform engagement and behaviour change
• Ensure high-quality campaigns and content across digital, PR, social, and partnership channels.

Cross-Organisational Leadership

• Model collaborative, high-performance leadership aligned to organisational values
• Work closely with Impact and Service teams to ensure engagement activity reflects real community needs and insight
• Contribute to organisation-wide planning, budgeting, and transformation.

Team Leadership & Capacity Building

• Lead and support Fundraising, Supporter Engagement and Awareness & Experience teams through a period of transition and change
• Identify capability gaps and implement solutions (training, reshaping, recruitment)
• Strengthen systems, processes, and performance reporting to support long-term sustainability and growth.

 Key Deliverables (9–12 Months)

• A costed, income-led Fundraising Strategy aligned to the 2030 organisational strategy
• Scalable supporter and beneficiary engagement journeys reaching tens of thousands annually
• Clear recommendations for future team structure, roles, and investment
• Strengthened income pipelines and improved forecasting accuracy
• Enhanced brand visibility and digital engagement within the automotive community
• Smooth transition to a permanent Director with strong foundations, documentation, and operational frameworks in place

Person Specification

Experience

• Significant senior leadership experience in Fundraising and MarComms within the charity sector
• Proven track record delivering fundraising strategies and measurable income and engagement outcomes
• Demonstrable success across individual giving, corporate partnerships, and digital fundraising
• Strong experience in brand, marketing, and digital engagement
• Experience leading teams through organisational change or transition
• Experience building and leading high-performing, multidisciplinary teams
• Ideally, experience engaging large communities, workforce-based audiences, or membership groups.

Knowledge & Understanding

• Strong understanding of supporter engagement, audience insight, and behaviour change
• Knowledge of multi-channel fundraising and modern marketing approaches
• Understanding of charity sector strategy, governance, and income models (desirable)
• Appreciation of the health and wellbeing challenges affecting working people and communities.

Skills & Capabilities

• Strategic thinker able to translate long-term ambition into practical delivery
• Strong leadership and team development capability, particularly during change
• Commercially and analytically minded with strong planning and forecasting skills
• Excellent communication, stakeholder engagement, and influencing skills
• Able to build clarity, confidence, and momentum within teams
• Collaborative and cross-organisational in approach.

Personal Attributes

• Calm, supportive, and steady leadership style suited to transitional environments.
• High emotional intelligence and strong interpersonal skills.
• Resilient, adaptable, and delivery focused.
• Purpose-driven with commitment to improving the wellbeing of the UK automotive community.

Success Measures

• Delivery of a clear, Board-approved Fundraising & MarComms Strategy aligned to 2030 goals
• Stronger, more sustainable voluntary income pipelines
• Increased brand reach, engagement, and supporter growth
• Improved supporter and beneficiary journeys and experience
• Clear future organisational design and capability roadmap
• Effective and smooth transition to permanent leadership.

About Us
IIED is an international policy and research organisation working to build a fairer, more sustainable world, in partnership with others across the globe.

• We stand up: challenging the systems and structures that perpetuate economic, social and environmental injustice – acknowledging our own role in this.
• We speak out: calling out the big blockers that prevent progress for communities and working to amplify voices, redistribute power and strengthen rights.
• We innovate: developing, co-producing and supporting evidence-based ideas to drive progress towards a thriving world for all.
• We collaborate: building connections at local, national and international levels, to support diverse partners to tackle the climate, nature and inequality crises so that people and the planet can thrive. Come and be part of this exciting journey with us.

We are now looking for an English and Spanish speaking Researcher to join us on a full-time basis, working 35 hours per week, for a 12 month fixed-term contract.

The Benefits

• Salary of £44,892 - £55,773 per annum
• 25 days' annual leave per year, plus bank holidays and additional leave over Christmas
• 7.5% employer pension contributions
• Enhanced maternity, paternity, and adoption pay
• Cycle-to-work scheme
• Employee protection scheme (life, critical illness, income protection)

This is an unmissable opportunity for a high-calibre, English and Spanish speaking research professional with experience in forest and farm development work in Latin America to join our international organisation.

You’ll have the chance to design and deliver vital work that helps to shape understanding in an area that matters deeply to communities, livelihoods and the environment.

What’s more, you’ll join a globally connected organisation that values collaboration, innovation and learning, and offers access to hybrid working, as well as a strong benefits package designed to support your wellbeing and long-term development.

The Role

As a Researcher, you will deliver research and analysis on forest and farm finance across the Global South, with a special emphasis on Latin America, working to strengthen sustainable finance models that support people, nature and climate goals.

A significant focus of the role will be designing and delivering action research projects, generating qualitative and quantitative evidence and applying appropriate research frameworks to deepen understanding of forest and farm finance.

Working with forest and farm producer organisations, you will analyse findings, develop new knowledge and produce research outputs that support the development of green value chains, improved access to finance and stronger self-generated finance models.

You will also co-ordinate collaborative projects with international partners, contribute to funding proposals and support communication and engagement activities that share research insights with wider audiences.

Additionally, you will:

- Support project planning, reporting and budget management
- Write and edit research outputs for publication and dissemination
- Build and maintain partnerships with stakeholders, funders and research networks

About You

To be considered as a Researcher, you will need:

• A solid research background with skills and experience evidenced by a track record of growing publications in your own field (e.g. research reports, policy briefs, tools or toolkits)
• Field research and in-country experience in forest and farm development work in Latin America
• Experience in research or in technical capacity development in relevant areas such as forestry or agroforestry, forest enterprise development, climate or development finance
• Experience of research team coordination, including from a distance
• Fluency in both English and Spanish
• Knowledge of institutions, actors, and current debates and research agendas in the field of forestry, agriculture and development
• An understanding of how to work effectively with partners in developing countries
• A relevant postgraduate degree in an area such as forestry, land use, economics, sustainable development or similar, or equivalent experience
•  Professional training and/or a certification in economics or access to finance for vulnerable communities
• The willingness to travel to developing countries

This role requires a Basic DBS check.

IIED is a hybrid working organisation, and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.

The closing date for this role is 12th April 2026.

IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

Prospectus is delighted to be working with our client in their search for a part-time Head of Finance (2 to 3 days per week). The organisation is an innovative and entrepreneurial women’s health focused foundation creating bold awareness campaigns, industry leading fundraising events, and shattering the silence surrounding gynaecological cancers. 

What began as a grant-awarding charity raising funds for critical research has evolved. While continuing to support vital research, the foundation is expanding its focus towards prevention, education and awareness, championing earlier diagnosis and influencing systemic change across the women’s health landscape.

As its ambition and activity continue to grow, the foundation is strengthening its internal finance capacity to support increasing operational complexity and ensure robust financial management underpins its impact.

The Head of Finance is responsible for all aspects of the charity’s financial operations, including daily accounting activities, management reporting, compliance, and governance. Supporting the organisation’s ambitious plans to create greater impact, the role will also work closely with the CEO and leadership team in building the organisations capacity, and firm charity governance to enable growth.

The successful candidate will be a fully qualified and experienced accountant as day-to-day financial management is a given. As a key player in the Foundation’s growth, you will also embody the values of the organisation, inspire others and actively build strong frameworks within finance, and also for other operational areas if required. This role would be ideal for someone who has been involved in the building and growth of a charity, bringing strong charity governance in equal measure with passion and innovation.

To discuss this role further, in the first instance, please apply with your CV and a covering letter to showcase your relevant experience. CV’s will be reviewed on a rolling basis, and as such, we would recommend that you apply early.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

Job Summary – Head of Income Generation & Engagement

About the role

We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement.  You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.

The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.

This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.

About you

We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.

You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.

We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.

You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.

Job Description

We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.

Job title: Head of Income Generation & Engagement

Salary: £50k to £60k (dependant on experience)

Hours: 37.5 hours per week (1.0 WTE)

Responsible to: CEO

Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required

Contract: Permanent

Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager

Key result areas:

Fundraising

· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.

· To lead the diversification of income, reducing reliance on any single partner or

activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.

· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.

· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.

· To develop sound business cases for investment in new income generation posts or activity.

· To build organisational resource capability and resilience to facilitate future growth.

Commercial Services

· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.

· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.

· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.

· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.

· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.

· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.

Engagement

· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.

· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.

· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.

· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.

· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.

· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.

Communications & Marketing

· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.

· To oversee the development and delivery of our digital channels, in particular social media and the website.

· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.

Strategy and Partnerships

· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.

· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.

· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.

· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.

· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.

· To act as an ambassador and spokesperson for Age UK Merton, representing with

Professionalism, confidence and compassion.

· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.

Governance, Compliance & Risk

· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.

· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.

· Oversee policy development as applicable for the department.

People

· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.

· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.

· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.

· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.

General

· To establish good working relationships with all relevant stakeholders and liaise as required

· To comply at all times with the policies and procedures of Age UK Merton. 

· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.

· To attend staff meetings, 1:1s, and appraisal meetings.

· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.

· To act as a representative of the values, beliefs and principles of AUKM at all times.

· To undertake any other duties that are requested and commensurate with the grade and remit of the post.

Deadline for applications will be Friday 10th April 2026.

Interviews will take place w/c 20th April 2026.

If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.

Assistant Producer

12 Month Fixed Term Contract

£35,242 - £36,959 pa

City of London E1 8QS and we are a hybrid working organisation

Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.

Purpose of Role

As an Assistant Producer at Comic Relief, you’ll help bring bold stories and creative ideas to life across various platforms and outputs. With a background in celebrity, comedy or branded content, you’ll help captivate audiences and drive engagement, largely focusing on the entertainment portion of our brand, but with opportunities in factual storytelling.

With a hands-on approach and sitting at the heart of our Creative Services team, you’ll transform briefs into reality, producing high impact, engaging content that resonates with our audiences. One week you might be developing a social-first YouTube format or editing social video content, the next, supporting on a livestream, producing corporate partner communications, or helping to plan a photoshoot.

You will combine creativity with smart production processes, sparking original ideas and new approaches to how we work. By championing inclusive storytelling and amplifying diverse voices both in front of and behind the camera, you’ll help ensure Comic Relief stays bold, relevant, and truly reflective of the audiences we serve.

Key responsibilities:

· Creative innovation – strategically respond to briefs with creativity, drawing on expertise, industry and pop culture knowledge to develop bold ideas that resonate with intended audiences, drive engagement and generate income.

· Sell the vision – craft treatments, pitch decks, and creative documents to bring ideas to life and secure buy-in from stakeholders across the organisation.

· Run productions end-to-end – from research and creative ideation to shoot production, post-production, and delivery. Create schedules, manage budgets, and keep projects moving by facilitating key meetings and aligning stakeholders.

· Collaborate creatively – work closely with a diverse range of producers, writers, designers, editors, and other partners (internal and external) to develop and deliver content that meets strategic briefs.

· Support on shoots with confidence – assisting with the set up and management of production days, briefing teams and freelancers, and when necessary, camera operating and directing talent/contributors to capture the best possible content.

· Champion best practice – work with Production Management to ensure productions meet safeguarding, consent, health & safety, risk management, and legal requirements, in partnership with Production Management colleagues.

· Drive efficiency – follow operational processes to make sure resources are used smartly and projects are delivered on time and within budget.

· Champion inclusive creativity – ensure diversity, equity, inclusion, and belonging are at the heart of our work, both in front of and behind the lens.

· Stay culture-savvy – keep up to date on trends, platforms, and production best practice, sharing expertise across the team.

Person specification

Essential criteria

· Creative experience – you’ve helped produce entertainment or branded content for established brands, charities, or channels.

· Video production skills – confident ideating and creating engaging, relevant short-form video content from planning through to delivery.

· Shooting experience – used to arranging and contributing on shoots, including camera operating, interviewing, and supporting senior creatives.

· Editing experience – Adobe Premiere editing skills and experience edit-producing, leading video post-production for a range of outlets, particularly social media.

· Social media knowledge – experience across major platforms with an understanding of best practice, and curiosity for new trends and audience habits.

· Production know-how – attention to detail, strong editorial judgement, and ability to follow established processes and workflows.

· Multi-tasking – proven ability to manage multiple projects in dynamic environments, keeping organised and making clear editorial decisions.

· Communication skills – you can express your ideas clearly and confidently to gain stakeholder buy-in on suggested creative approaches.

Desirable criteria 

· Fundraising campaign experience – you know the difference between fundraising content and awareness content, and how to approach each.

· Innovation mindset – interest in experimenting with new creative formats, platforms, or technologies.

· Income generation – experience in creating content that has a proven ability to generate income or creates new revenue streams.

· Motion graphics – ability to create own graphic elements, such as animated logos, endboards, lower-thirds, in Adobe After Effects a plus.

· Relationship building – evidence of maintaining strong partnerships with stakeholders, freelancers, and external partners. 

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Comic Relief reserves the right to close the role early if a large number of applications are received.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

We ask that candidates that wish to be considered for this scheme email us via our website to discuss further. Please do not email CV's/cover letters.

Operations Director

Are you the strategic and collaborative leader who can innovate with and enable the newly formed central operations team to speed reach and community impact while strengthening resilience? 

Location: Redbridge/Hybrid, with flexible working

Salary: FTE £52,000 (£41,600 pro-rata with salary review due in May)

Contract: Part Time 28 hours per week, permanent

Closing date: 24 April 2026

Join a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.

Following a review of the current strategy and resources in 2025, the charity has strengthened its resilience and programme impact. We are now seeking Operations Director to bring the operations teams together and ensure their professional skills and knowledge can add value and impact to the mission delivery and team culture.

About the Role

The role calls for a forward-thinking and accomplished Operations Director to drive efficiency, effectiveness, and to embed a culture of shared leadership, continuous learning, and improvement.

Your strategic leadership and operational brief will span central functions of; Finance, Human Resources, Digital Communications, Risk and Compliance.

A pivotal role at the heart of the organisation, you will ensure that operations run smoothly and effectively, aligning systems and processes with strategic goals and ensuring compliance with relevant legislation and regulations.

You will play an integral role with the CEO, Board of Trustees, partners, and colleagues bringing the vision to life, driving forward strategic priorities, and fostering a working culture where people feel valued, supported, and empowered to do their best work.

Personal style is key, you will be a natural collaborator and a strong communicator, able to build trusted relationships with colleagues, partners, and stakeholders alike.

You will lead the team of committed professionals and manage relationships with outsourced specialists, ensuring the support provided strengthens capacity to change, grow and deliver impact for communities.

What you will bring

• Significant experience in a senior operations or leadership role working across multiple disciplines
• Experience in several of the operational areas listed, with a proven ability to apply best practise solutions and to quickly pick up new skills
• Able to lead multiple operational functions, to prioritise, make best use of resources, and ensure they are aligned with our mission and strategic priorities. Experience managing outsourced functions, an advantage.
• Rigorous problem solver and accomplished in data-driven decision-making, evidence and insight based to drive innovation, and operational excellence.
• Track record of embedding organisational change and able to inspire, influence, and bring others on the journey
• Proven ability to identify improvements in organisational systems and processes, with a focus on innovation, efficiency, and impact
• Excellent organisational, prioritising and time management skills
• Fluency with digital systems including Microsoft 365
• Excellent communication, influencing and engagement skills
• Strategic and inclusive leadership skills able to build teams and develop culture
• A ‘can do’ proactive approach, able to work creatively and with impact in resource limited environments
• Resilience, change readiness, self-awareness and a commitment to learning for yourself and your team

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

What’s on offer

• A competitive salary (reviewed in May each year)
• 28 hours per week (can be over 4 or 5 days)
• Flexible working with 3 days per week in the office
• 25.5 days leave, full time equivalent 28 days (plus statutory holidays)
• Workplace pension
• Access to a comprehensive Employee Assistance Programme

Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have an interview on May 6th, 7th or 12th, 2026.

We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. 

Role Overview
The Talent Set is delighted to partner with a charitable organisation seeking a strategic Head of Acquisition. This senior role involves leading multi-channel campaigns to optimise audience engagement, drive new supporter acquisitions, and adapt to shifting audience behaviours and fundraising priorities.

Key Responsibilities

• Develop and execute innovative multi-channel acquisition strategies, balancing digital and traditional media to reach diverse audiences.
• Lead and guide a team of specialists across paid media, digital engagement, direct mail, door drops, and other channels, ensuring integrated delivery and measurable outcomes.
• Oversee campaign planning, execution, optimisation, and reporting to meet ambitious fundraising targets and organisational goals.
• Drive channel testing initiatives, including DRTV, partial address mail, door-to-door, and new lottery concepts, ensuring evaluation and learning for future campaigns.
• Collaborate with internal teams and external agencies to maintain a flexible and agile approach aligned with evolving organisational priorities.
• Manage budgets effectively, ensuring maximum return on investment while supporting team development and innovation.
• Monitor key performance indicators such as conversion rates and gift rates, adjusting strategies to optimise supporter acquisition and retention.

Person Specification

• Proven experience in digital and traditional acquisition channels, with a track record of managing multi-channel campaigns in a charity or similar sector.
• Strong leadership skills with the ability to guide multi-disciplinary teams and foster a collaborative environment.
• Excellent understanding of media planning, campaign optimisation, and performance analytics.
• Ability to adapt to changing market conditions, audience behaviours, and organisational priorities.
• Effective communicator who can build relationships with internal stakeholders and external agencies.
• Commercial awareness, with experience managing budgets and ensuring cost-effective campaign delivery.
• A strategic mindset combined with operational execution capabilities.

What’s on Offer
Salary: circa £60,000

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.