Senior service delivery manager jobs

We’re currently looking for a Deputy Executive Assistant to the Group Chief Executive Officer, offered on a fixed term basis of 6 months, to help us deliver our mission. This a full-time position, 35 hours per week.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You’ll be responsible for a broad range of high‑level Executive Office support activities, including:

• Preparing, coordinating and servicing senior leadership meetings, including drafting clear agendas, collating accurate papers, taking high‑quality minutes and tracking actions with a strong attention to detail.
• Providing high‑quality executive and administrative support to the CEO Office, including complex diary and inbox management, and the drafting, handling and dispatch of correspondence on behalf of the Group CEO with excellent written accuracy and judgment.
• Supporting effective planning, briefing and preparation to ensure the Group CEO is fully equipped for internal and external engagements, with well‑structured briefings and precise, timely documentation.

Projects you may work on include:

• Coordinating national and international travel programmes for the Group CEO, President and senior trustees, producing accurate itineraries and paperwork to ensure effective use of time and seamless stakeholder engagement.
• Supporting the delivery of high‑profile Institute events involving the Group CEO, Executive Team and senior stakeholders, with a strong focus on detail, logistics and written briefings.
• Undertaking short‑term project work and research for the Executive Team, analysing and summarising information clearly and producing briefings, reports or presentations as required.

Who will I work with?

You’ll work closely with a wide range of colleagues and stakeholders, including:

• The CEO Office Operations Manager and Executive Assistant to the Group CEO and President, working collaboratively to ensure the smooth, accurate and professional running of the Executive Office.
• Executive Directors, senior trustees and members of the Leadership Team across the Institute and its subsidiary companies, including IOP Publishing.
• Senior internal and external stakeholders, including equivalent CEO offices in partner organisations, government and learned societies, requiring clear, professional written communication and attention to detail.

Ideally, we hope you’ll apply if you bring:

Essential:

• Proven experience providing high‑level PA or Executive Assistant support in a fast‑paced, complex environment, including diary management, meeting support and high‑quality minute‑taking.
• Excellent written communication skills, with the ability to draft clear, accurate and professional correspondence, briefings and minutes, alongside a consistently high level of attention to detail.
• Strong organisational and prioritisation skills, with the judgment and discretion to handle confidential and sensitive information.
• Advanced IT skills, including confident use of Microsoft 365 applications (Outlook, Word, PowerPoint and Excel).

Nice to have:

• Experience supporting senior executives or boards within a charity, professional body, membership organisation or similarly complex environment.
• Experience using CRM systems and maintaining accurate electronic records and contact databases.
• A professional qualification as an Executive Assistant or Personal Assistant (or working towards one).

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard. This role does however involve regular visits to our head office based on business needs. 

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including a generous pension scheme and holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. 

The role is a 0.8 FTE (29.2hr per week) and fixed term contract for one year. This role is based across our Bloomsbury campus with work across various tennis sites in London. The post holder is required to be flexible in their hours of work as the position entails attendance during evenings and weekends.

Job description

We are looking for a Tennis Development Officer to support the delivery of tennis as one of our Focus Sports. The role combines tennis delivery with desk-based sports administration and student engagement. We are looking for someone passionate about developing tennis in all forms - from running beginner friendly sessions to working with students to co-create community volunteering projects.

Do you have experience coaching tennis? Have you had experience delivering sports leagues and events? Do you want to support students to develop professional skills through tennis? If the answer is yes, then we want to hear from you.

Our ideal candidate will be able to coach a range of abilities, have experience of working with and motivating volunteers and good verbal and written communication.

We are working with a wonderful charity partner who is looking for a Senior Marketing Executive to focus on Corporate and Community events. The successful candidate will support the implementation of the marketing and communications strategy, acting as the 'account manager' for a diverse portfolio of fundraising and community engagement events.

Key Responsibilities

• Support the creative development and implementation of marketing and communication projects from inception through to delivery.

• Act as the lead for all corporate and community events, including managing all marketing aspects of the Annual Dinner.

  Coordinate all necessary project elements, including data, design, and quotes from external suppliers such as printers and creative agencies.

• Collaborate with the Fundraising and Events teams to source and write high-quality content for social media, magazines, flyers, emails, and postal appeals.

• Manage the development of donor magazines and newsletters.

• Update core areas of the website and intranet, and work with the marketing assistant to distribute e-newsletters and staff bulletins.

• Arrange non-event photography of operational services and maintain imagery resources and consent files.

Person Specifications

• A graduate with substantial proven experience in a similar position, within the charity sector.

• Proven experience in delivering marketing projects from inception to launch across a range of channels.

• Excellent written skills with the ability to produce high-quality content for various audiences.

• Strong experience in stakeholder management and coordinating elements like data and design within set deadlines.

• Proficiency in using website CMS, running email campaigns, and using social media as a strategic marketing tool.

• Excellent IT skills (Word, Excel, PowerPoint) and a strong understanding of using data and analytics to inform practice.

• A collaborative team player with excellent interpersonal, organisational, and time-management skills.

What’s on Offer:

• £32,000-£36,000 annual salary 
• Hybird working, North London
• 9 month contract

How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application. To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button via our website.

Commitment to Diversity: The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Together for Short Lives is looking for a driven and creative Business Development Manager to develop and secure high‑value corporate partnerships that will help transform the lives of seriously ill children and their families. You’ll lead our business development strategy, build a strong pipeline of opportunities, and develop lasting relationships with prospective and existing supporters.

If you’re collaborative, tenacious and passionate about making a real impact in children’s palliative care, we’d love to hear from you.

Full‑time 1 year FTC | Hybrid (UK‑wide with travel to our Bristol Office) | £42,000

Purpose of role

The Business Development Manager will lead our efforts to secure high-profile, high-value partnerships with corporate organisations  that will generate vital income for children's palliative care. Securing new partnerships and growing our income requires exceptional collaboration skills; a driven, tenacious and resourceful nature; innovation and creativity; and a passionate determination to make a difference to the lives of children and families across the UK.

The main objectives are as follows:

1. Secure new corporate partnerships raising funds to support Together for Short Lives’ direct work, and our National Fundraising Scheme (raising funds on behalf of the UK’s children’s hospices).
2. Develop and deliver a business development strategy, including  prospect research, managing  a robust pipeline of opportunities, and developing a diverse range of business development products. 
3. Manage and develop relationships with a portfolio of individual contacts and organisations, including prospective and existing supporters.

Director of Advocacy
£67,000 - £70,000, plus 8% pension contribution 
35 hours per week – flexible working and part-time considered
Permanent role
Hybrid working – home working, with travel to our Godalming office and regular meetings in London

Lead the strategy. Influence the law. Change the future for animals.

The League Against Cruel Sports is the UK’s leading charity working to create a kinder society where animals are never harmed in the name of ‘sport’. From securing the landmark Hunting Act to exposing cruelty through investigations and championing stronger protections, we are driven by compassion and powered by evidence.

We are now seeking a Director of Advocacy — a strategic, inspiring leader who can steer our campaigns, public affairs and intelligence work to deliver meaningful and lasting change for animals. The focus of the role is mission delivery - ending cruel ‘sports’.

About the role

This is a high-profile leadership position at the heart of the organisation, you will oversee the strategy for political change (with a particular focus on England and Wales).

You will:

• Provide strategic leadership for our campaigns, public affairs and intelligence functions (England & Wales).
• Lead organisational planning to ensure our advocacy is aligned, evidence-led and delivers maximum impact.
• Oversee the development of compelling campaigns to influence public opinion and drive legislative change.
• Ensure operational robustness, risk management and governance across all advocacy activities.
• Play a hands-on role developing our strategy for engagement with different press and broadcast media platforms and contributing to our capacity for delivering this work, supporting our Senior Communications Officer.
• Inspire and develop a talented team, line managing the Heads of Campaigns, Intelligence and Public Affairs.
• Work closely with colleagues across fundraising, marketing and senior leadership to ensure a unified approach.
• Support the CEO on strategic messaging, while they remain the organisation’s primary spokesperson.

This role is predominantly internally focused shaping the strategy, strengthening systems, and empowering teams with the evidence and direction needed to create effective advocacy. It is also an exceptional opportunity for someone aspiring to future executive leadership.

About you

We’re looking for someone who brings:

• Leadership experience in advocacy, campaigns, media or public affairs (ideally within the charity or campaigning sector).
• A deep understanding of political and legislative processes in England & Wales.
• Ability to lead multidisciplinary teams and drive cross-organisational planning.
• Strong strategic judgement with a track record of influencing policy or social change.
• Experience managing operational risk in complex or high-profile advocacy environments.
• Collaborative leadership style and the ability to inspire, motivate and mentor others.
• A passion for animal welfare and a commitment to creating meaningful, positive change.

Experience in animal welfare, environmental or social justice sectors — as well as existing political contacts — are welcome advantages.

Why join us?

At the League, you’ll be part of a courageous, committed and supportive organisation working every day to end animal cruelty. You’ll shape national debate, influence policy at the highest levels, and help secure a future where animals are protected and respected.

We understand the importance of a healthy work-life balance, enjoy flexible working arrangements, including options for compressed hours and remote work from day one. With 28 days (pro-rata) of annual leave, in addition to the public holidays, and a generous employer contribution of eight percent towards your pension scheme, we prioritise your well-being. Additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League. 

How to apply

To apply, please submit your CV and a short covering statement outlining how your experience aligns with the role, by 19 April 2026.

The interview process will include a 30-minute online introduction to our intelligence unit on Thursday 23 or Friday 24 April and an in-person interview at our Godalming Head Office on Tuesday 28 April or Thursday 30 April.

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.  

The Diocese of St Davids is one of the six dioceses of the Church in Wales, serving communities across west Wales. Rooted in a rich spiritual heritage and a strong sense of place, the Diocese supports parishes, clergy and lay leaders in their mission to serve local communities and respond to social and cultural change.

The Diocese plays an active public role in the life of west Wales, working in partnership with schools, charities, public bodies and community organisations. At a time of change and opportunity for the Church in Wales, the Diocese of St Davids is committed to clear, confident and authentic communication that reflects its values, strengthens relationships and supports mission.

We are seeking an experienced Communications Lead Officer who will be responsible for developing and delivering a strategic communications plan for the Diocese of St Davids and will shape and deliver a pro-active, strategic and mission-aligned communications function. Working closely with senior lay and clergy leaders, they will enhance the Diocese's visibility, strengthen stakeholder engagement, and ensure consistency of voice across all platforms.

This is a senior hands-on role requiring both creative, strategic leadership and operational delivery across digital and print media, and internal communications.

Please see the attached Key Responsibilities and Person Specifications documents for further details.

WHAT WE OFFER

• A meaningful opportunity to shape a high-impact role at the heart of the Diocese's public life and witness.
• Supportive working culture and professional development opportunities.
•  The main place of work will be The Diocesan Office, Abergwili, Carmarthen, SA31 2JG with regular work at other locations within the Diocese in line with the requirements of the role. An element of hybrid working may be considered on appointment.
• This role is for 34 hours per week including, from time to time, out of hours and weekend work.
• Staff are eligible to join a contributory pension scheme into which they will be auto-enrolled. The present contribution rates are - Employee 5%, Employer 15%. Further details will be available upon appointment.
• Annual leave of 25 days plus eight public holidays. Annual leave increases to 30 days after five years of continuous service.
• This permanent position is subject to a six month probationary period.
• This role will have a notice period of three months.
• Subsistence and expenses are paid at Diocesan rates.

The successful applicant will be required to provide proof of Right to Work in the UK, references and a basic DBS check before the offer of appointment is formally confirmed.

Are you an influential and collaborative individual with experience of advice work and a good understanding of money and debt support? Are you a natural at supervising and supporting others and have a desire to progress your specialist level knowledge? If so, join Shelter Scotland as a Senior Housing Rights Worker and you could be soon playing a key role in helping to build the financial resilience of people in Scotland with poor financial health.

About the role

We are seeking a strategic and experienced professional to lead the delivery of housing rights advice and advocacy, across office, community, and remote settings. The role includes managing local projects, line managing up to three staff, and ensuring quality assurance in line with Scottish National Standards and Shelter Scotland’s service model. You will lead community engagement, stakeholder relationships, and work with people with lived experience of homelessness to inform and influence practice. The postholder will contribute to evidence gathering, reporting, and strategic advocacy, ensuring alignment with organisational outcomes and supporting anti-racist and inclusive approaches in housing.

Role specifics

The ideal candidate will demonstrate strong leadership and motivational skills, enthusiasm for delivering workshops and presentations, with proficiency in IT and CRM systems. Experience in advice work, preferably with a housing focus, alongside knowledge of housing or social justice issues and the ability to develop specialist expertise, is highly valued. You will be skilled in creative problem-solving, influencing decision makers, and presenting information clearly and compellingly.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

There are three Community Teams - North, West and East. These teams of housing rights workers engage with and activate communities in delivering insight and evidence and targeted interventions, to address local issues and contribute towards the Shelter Scotland Housing Emergency campaign for structural change.

About Shelter Scotland

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job Description

The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.

We are now seeking a skilled and proactive Management Accountant to join our Finance and Operations Directorate and play a pivotal role in strengthening our financial insight, supporting strategic decision‑making, and ensuring the organisation’s financial resilience.

As outlined in the job description, this role is central to “delivering timely, accurate, and insightful management information to support effective strategic decision‑making across the organisation” and to “maintaining robust financial accounts, ensuring that all financial data is reliable and up to date.”

The Role

This is a key position within the charity, responsible for producing high‑quality management information, partnering with budget holders, and driving continuous improvement in financial systems and processes.

You will lead the month‑end process, oversee cashflow forecasting, support the annual budget cycle, and develop financial models to inform strategic decisions. You will also deputise for the Director of Finance and Operations when required, ensuring continuity and operational resilience.

The role includes line management of the Senior Finance Officer and the opportunity to contribute to cross‑organisational projects, including impact measurement, funding bids, and organisational change initiatives.

About You

You will be a qualified and experienced management accountant (CCAB, CIMA or equivalent) with a strong track record of producing high‑quality financial analysis, business partnering, and driving improvements in financial systems.

You will bring:

· Substantial post‑qualification experience, ideally within the charity or not‑for‑profit sector

· Experience designing management accounts, dashboards and KPI reporting

· Strong financial modelling skills and advanced Excel capability

· Experience leading or contributing to digital transformation or process improvement projects

· The ability to translate complex financial information for non‑financial colleagues

· Experience preparing financial statements and supporting audit processes

· Knowledge of charity SORP and sector specific compliance requirements

At Lord’s Taverners, sport is a means to an end. We are looking for people who share our belief in sport’s power to change lives, and who are motivated by impact, inclusion and opportunity for young people.

Above all, you will be motivated by our mission and aligned with our values: We Include, We Inspire, We Empower.

Safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment.

This role requires an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974. In line with statutory guidance, applicants do not need to disclose youth cautions or any protected convictions or cautions.

As part of our safer recruitment practices, an online search will be carried out on all shortlisted candidates.

Benefits

· 25 days annual leave + Bank Holidays

· Five additional days between Christmas and New Year

· 6% pension contribution

· Group income protection

· Critical illness cover

· Life assurance

· Health Cash Plan

· Enhanced maternity and paternity pay

· Employee Assistance Programme

· Two volunteering days

· Birthday day off

· Season ticket loan

· Flexible working

· Wellbeing plan

Deadline for applications: Sunday 12 April
First stage interviews: 20–22 April
Second stage interviews: 27–29 April

Assistant Diocesan Secretary
Based at the Diocesan Office, Rochester (with travel across the Diocese)
Full time (35hrs) | Salary from: £66,485

Are you an experienced senior leader who thrives in complex organisations and enjoys bringing clarity, coordination, and strategic oversight to challenging programmes of work?

The Diocese of Rochester is seeking an Assistant Diocesan Secretary to work closely with the Diocesan Secretary at a significant moment of transformation. Following successful investment through the Diocesan Investment Plan, the Diocese is delivering an ambitious programme of work to support the Called Together vision and strategy.

This is a key leadership role providing oversight of governance, risk, and organisational coordination, ensuring the effective delivery of strategic priorities across the Diocese.

About the Role

You will play a central role in supporting the Diocesan Secretary and senior colleagues in managing governance, risk, and organisational capacity. Your key responsibilities will include:

· Overseeing governance planning, ensuring effective scheduling and coordination of diocesan committees and boards

· Monitoring implementation of actions arising from governance bodies to support organisational delivery

· Leading on the maintenance and monitoring of the diocesan risk register

· Supporting the Diocesan Secretary in responding to national policy developments affecting diocesan functions

· Helping manage internal capacity and performance monitoring as programme activity expands

· Supporting preparation for General Synod and Bishops Council, including planning and correspondence

· Advising colleagues on responding to emerging national policy developments

· Representing the Diocesan Secretary in internal and external meetings when required

· Line managing the Head of Property and overseeing the work of the DAC, Surveyors, and Net Zero teams

About You

We’re looking for someone who:

· Has proven experience in a senior management role, ideally within a charity or values-led organisation

· Has strong governance, risk management, and organisational oversight skills

· Is highly organised and able to manage complex priorities and competing demands

· Has excellent interpersonal and communication skills and can work effectively across teams

· Is resilient, discreet, and able to approach challenges with a solution-focused mindset

· Understands and supports the aims and ethos of the Church of England

 It would also be helpful if you:

· Have experience working within the Church of England or a similarly complex organisation

· Are familiar with General Synod, Bishops Council, or equivalent governance structures

· Have experience supporting senior executives or board-level leadership

What we can offer:

• Flexible working and TOIL

• Generous holiday entitlement

• Contributory pension scheme

• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: 26 April 2026

Interviews will be held on: TBC

Stella Maris UK is seeking an experienced and strategic Head of International Programmes to drive delivery of our international strategy and strengthen our global network.

This is a senior leadership role with responsibility for building strong relationships with international partners, identifying programme opportunities, and securing sustainable funding from corporates, trusts and foundations. The role will oversee the development and delivery of high-impact projects, ensure effective grant management and reporting, and support capacity building across the global Stella Maris network.

The role requires regular international travel to build partnerships, support programme delivery, and represent Stella Maris at meetings, conferences and network events.

We are looking for a confident leader with a strong track record in international development, grant fundraising, and stakeholder management, alongside the ability to translate strategy into delivery.

Philanthropy Manager
Location: ZSL London Zoo, Regents Park, London NW1 - Hybrid
Vacancy Type: Permanent
Salary: £40,000 per annum
Business Area: Enabling Functions and Professional Services

Purpose of the role

We are looking for a passionate and strategic Philanthropy Manager to help drive our mission to restore wildlife and create a world where wildlife thrives.  This role is focused on raising vital funds from individuals to support ZSL’s global ambition.  You will lead on engaging new and cultivating existing supporters, securing high-value and major gifts. As part of your stewardship and cultivation work, you will build deep, lasting relationships and grow a sustainable income stream that powers our global impact.

This is a hybrid role, with the expectation of spending two days a week in the office at a minimum, alongside attending occasional off-site meetings with donors and stakeholders.  As with many major gift roles, there may be some evening or weekend work to support events, donor visits, or special experiences.

Key responsibilities:

Fundraising Strategy: Contribute to strategic planning to ensure a coordinated and donor-centric approach that maximises philanthropic support, in collaboration with the Head of Philanthropy.

Donor Cultivation and Stewardship: To manage and grow a personal portfolio of high-value and major donors, securing income from high-value and major gifts.

Prospect Research: Identifying and researching potential donors who align with the organisation's mission and goals, with support from the Prospect Researcher.

Proposal Writing and Donor Reporting: Craft compelling and personalised proposals and presentations to secure funding, and work closely with the wider fundraising and project delivery teams to produce high quality reports.

Event Management: Support the organisation and delivery of events to cultivate relationships with donors and prospects.

Financial accountability: Keep accurate records and handle accompanying gift administration and recognition.

About you

• Experienced fundraising and donor development professional within the charity or cultural sectors, with a proven track record of securing five- and six-figure gifts from individuals, trusts, foundations, and institutional partners.
• Confident in developing compelling proposals and presentations that engage and inspire individual philanthropists.
• Experience working with fundraising databases and donor management systems.
• A proven track record in working with senior volunteers in a fundraising context.
• Knowledge of fundraising best practices and ethical considerations.
• Strong communication, interpersonal and relationship management skills.

About us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. 

What do we offer? 

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct 
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you 
• Holidays – 25 days annual leave allowance, plus UK bank holidays 
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme 
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops 
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle 
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages 

If you have any questions about this role, we’d love to hear from you! Please get in touch with our recruitment team

Closing Date: 6th April 2026

We may close this role early or extend the closing date due to the number of applications we receive, so we encourage you to apply as soon as possible.

The selection process will involve two stages:

First interview – held virtually via video call.
Second interview – held in person and will include a skills-based assessment.

We anonymise applications until interview stage to ensure a fair hiring process. It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

This role is subject to standard pre-employment checks, including confirmation of your right to work in the UK. Visa sponsorship is not available for this position.

ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of underrepresented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage.

No agencies please.

Zoe's Place Baby Hospice was founded in Liverpool in 1995 as the first hospice in the UK specifically providing for the needs of babies and younger children. Our team of specialist nurses and healthcare assistants are supported by a wide range of other healthcare professionals to provide respite care, therapies and bereavement care to babies and children with life-limiting and life-threatening conditions, and their families.

In late 2024 the people of Liverpool, the North West, and even further afield helped us to raise more than £7,000,000 to secure the future of our hospice, and to build a state-of-the-art new facility in West Derby.

As work begins on our new hospice facility, our dedicated team continues to deliver specialised care from our existing site, and our team of fundraising, marketing, finance, compliance and administration professionals work hard to keep the charity operating smoothly.

This is a rare opportunity to join our dynamic and successful team as the head of our Income Generation and Marketing function. This role enhances the previous role of Head of Fundraising to be responsible for the overall income generation for the hospice, and the key role for the Head of Income Generation is to maintain a sustainable level of fundraising by increasing the income from paid placements through our relationships with Health Trusts and Councils in Merseyside and Cheshire in particular.

We are looking for someone with proven senior-level experience in income generation within the charity, health or care sector, and with a track record of growing income through commissioning or fundraising. You will need to be a strategic thinker with the confidence and compassion needed to build productive relationships and to manage our passionate and hard working team.

In exchange you will benefit from a competitive salary and benefits package, the opportunity to make a real difference to an incredible cause, and you will be joining the charity at a pivotal point in its development. 

We’re looking for a strategic, creative and collaborative Head of Brand and Marketing to lead our public identity, supporter engagement and campaign visibility. This is a key leadership role responsible for shaping how we present our work, grow our profile and inspire support for people affected by serious and life changing injury.

This role will lead the work to shape and strengthen the Day One brand, ensuring it is consistent, inclusive and compelling across every touchpoint, from national fundraising campaigns to service information. Responsible for leading and developing a small, talented team creating a supportive environment where creativity and collaboration thrive. Working closely with colleagues across Fundraising and Services, you’ll bring teams together around shared campaigns and supporter journeys that deepen engagement and expand our reach. This role blends high-level strategic planning with practical delivery leadership ideal for someone who thrives in purpose-led environments and wants to build a brand that truly makes a difference.

What You Will Bring 

You’ll bring experience in brand and marketing that goes beyond delivery with a track record of shaping how an organisation is seen, understood and supported. That might be from the charity sector, or from campaigns that focused on health, justice or hidden disabilities. You may have worked on sensitive storytelling, built public trust, or led bold campaigns that asked people to think differently. 

Or you might bring experience from a commercial or corporate brand environment with a strong sense of audience insight, creative direction and campaign strategy and a desire to apply that thinking to a cause with real impact. 

Wherever you come from, you’ll understand the value of a trusted brand and how powerful it can be when it's clear, consistent and human. You’ll be stepping into a space where strong foundations already exist and bringing the skills, energy and confidence to help us go further. To strengthen how Day One Trauma Support shows up, build our reach, and grow a brand that truly reflects who we are and the difference we make. 

How to apply 

Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: 9am Monday 13th April 2026 

Interviews:  

First stage virtual: Monday 20th April 2026 

Second stage in-person (Leeds): Wednesday 29th April 2026 

For further information, please see the attached recruitment pack.

Job title: Associate Director of Data and Digital Transformation
Hours: 35 hours per week
Salary: £70-79,500
Employment type: Permanent
Team: Digital, Data and Technology
Location: Hybrid (average of 1 day per week in London office)
Line Manager: Chief Operating Officer
Direct Reports: 4

Anderson Quigley is excited to be working with the Teenage Cancer Trust on this critical transformational leadership role within the senior leadership team. As Associate Director of Data and Digital Transformation, you will shape a vision for Digital, Data and Technology as strategic enablers of impact. You’ll work with teams across the charity to shape sustainable services with and for young people with cancer, increase our audience reach, drive sustainable income generation, and demonstrate our impact. You’ll shine a light on the value of data, build collective confidence, and connect technology potential to measurable outcomes. You’ll influence horizontally, organise great people, and deliver value fast through product ways of working. As a leader, you’ll bring energy and influence, maturity of thought, and the ability to design, prioritise, and deliver.

This is a hands-on, delivery‑focused leadership role for someone who can build practical solutions, develop teams, and embed a service‑oriented, user‑centred approach across the charity. You will shape the future of DDaT, oversee a largely outsourced technology function, uplift data maturity, and ensure digital and technology services enable our mission.  This role will play a key part on the Senior Leadership Team, working collaboratively with colleagues across Services, Engagement, and Central Support teams.

What We’re Looking For

We’re looking for a creative, energetic, and influential product minded leader to help Teenage Cancer Trust repurpose digital and data toward service impact. This is not a traditional DDaT director role. You’ll work across teams to shape our services, shine a light on the value of data, build collective confidence, and connect technology potential to measurable outcomes. You don’t need to have held a formal leadership title—but you must operate as a leader, bring energy, maturity of thought, and the ability to design, prioritise, and deliver.

Essential Skills & Experience

• Strong leadership background across digital, data or technology, ideally within a small, innovative organisation. This does not have to be at a senior level but evidenced in your application by mentoring/influencing and bringing people together.
• Credible technical knowledge and up to date understanding of developments in technology.
• Deep experience of working effectively with other professions and leaders as part of a multi-disciplinary team.
• Experience of service design in a charity, public sector or service delivery organisation.
• Demonstrable experience of developing DDaT teams, and of developing digital and data capabilities across an organisation, ideally in a charity or public-service context.
• A track record of improving data maturity and operational use of data and insight.
• Hands-on delivery experience; comfortable rolling up sleeves and making practical improvements.

Skills & Attributes

• A genuine people person who builds trust quickly and collaborates naturally.
• Pragmatic, grounded and solutions‑focused — not just a strategist, but someone who turns ideas into real, tangible outcomes.
• Able to support teams with limited digital or data experience and guide them through a development journey.
• Comfortable operating in ambiguity and capable of setting clear direction in evolving environments.
• Strong service mindset with an understanding of co‑design principles and agile ways of working.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.

Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with us and we will do our best to accommodate your request.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

Please notify Grace Tattersall if you are eligible for the guaranteed offer of interview scheme.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).

At Teenage Cancer Trust we’re committed to delivering a service to teenagers and young adults with cancer that is embedded in safeguarding and safe working practice guidance, At Teenage Cancer Trust we’re committed to delivering a service to teenagers and young adults with cancer that is embedded in safeguarding and safe working practice guidance. This role is subject to a Basic Disclosure and Barring Service check.

How to apply

Please apply with your CV and a supporting statement of no more than two pages, outlining how you meet the person specification, and the key skills and attributes required. Please note, preliminary interviews are proposed to be the week of the 4th of May 2026. Follow up interviews for successful candidates are proposed to take place the week of the 18th of May 2026.