100 Service management jobs

Head of Fundraising   

A fantastic opportunity has arisen to join our 100-year-old animal rescue, welfare and rehoming Charity for a new Head of Fundraising.

This is ideally a full-time role (38.75 hours per week) but we will consider Part time depending on experience. Hybrid working will also be considered. It involves overseeing the whole of the Shelter’s fundraising operations and managing a small team of 3-4 staff within the fundraising team.

The Shelter’s strategy includes improving animal facilities and specifically you will implement and oversee a capital appeal for a new cat facility block to be launched shortly.

A full description of the role is below. This is a permanent role subject to a four-month probationary period. The salary range is indicated and will be dependent on knowledge, skills and experience. Other staff benefits including a workplace pension and company sick pay.

This role also involves being part of the Senior Management Team at the Shelter and will suit an enthusiastic, hardworking, team orientated and motivated individual who is target driven. Experience in a senior fundraising role is essential. A full driving licence is required, and an immediate start would be preferred with a closing date of 13th November 2026.

Please note that due to the expected high number of applicants we regret that we will be unable respond to those not invited in for an interview but would like to thank all those who apply.

CHELTENHAM ANIMAL SHELTER

JOB DESCRIPTION

Job title

Head of Fundraising

Responsible to

General Manager

Management responsibility

Community Engagement Officer

Individual Giving Officer

Website & Digital Officer

Supporter Services Officer

Seniority

Member of the Senior Management Team

Location

Cheltenham Animal Shelter, with some external travel as required. Hybrid working considered.

Hours

Ideally full-time, 38.75 hours per week, but part-time will be considered.

Salary

Range between £40,000-51,000 per annum pro-rata, depending on experience

The Head of Fundraising will provide strategic leadership for fundraising, supporter engagement and communications, ensuring the delivery of sustainable income growth and strong supporter relationships. As a member of the Senior Management Team, the postholder will contribute to the overall leadership and future development of the Shelter.

Strategic leadership and fundraising

Lead the development and delivery of a fundraising strategy that achieves income targets, diversifies revenue streams, identifies new opportunities, and ensures all fundraising activity reflects the Shelter's values and objectives.

Senior management and team leadership

Provide effective leadership as part of the Senior Management Team, managing and developing the fundraising team, setting priorities, fostering a high-performing culture and ensuring appropriate volunteer support where required.

Trusts, grants and corporate fundraising

Develop and maintain strong relationships with trusts, foundations and corporate partners, securing funding opportunities, overseeing funding applications and representing the Shelter within the business and community sectors.

Individual giving, appeals and legacy giving

Oversee supporter acquisition, retention and stewardship programmes, while growing individual, legacy and in-memory giving to create long-term sustainable income.

Digital, communications and campaigns

Lead fundraising communications and campaigns across digital and traditional channels, ensuring clear supporter engagement, strong storytelling and effective use of data to improve performance.

Supporter Services & CRM.

Ensure excellent supporter care and effective use of CRM systems to enhance supporter relationships, data management, fundraising insight and organisational effectiveness.

Events and community engagement

Support the delivery of fundraising events, community engagement initiatives and partnerships that raise income, strengthen local awareness and increase supporter participation.

Governance and reporting

Provide accurate reporting, budgeting, forecasting and performance analysis to the General Manager, Trustees and relevant committees, ensuring compliance with fundraising regulations and best practice.

General responsibilities

Act as an ambassador for Cheltenham Animal Shelter, building positive relationships with stakeholders and supporting the wider objectives of the organisation.

Person Specification

Essential

An experienced fundraising leader with a proven track record of achieving income growth, developing successful fundraising strategies, managing teams, building stakeholder relationships and using data, budgets and CRM systems to drive performance. Excellent communication, leadership, planning and relationship-building skills are required.

Desirable

Experience within the charity or animal welfare sector, along with knowledge of legacy giving, corporate partnerships, digital fundraising and volunteer engagement.

Personal Attributes

A strategic, proactive and collaborative leader who is passionate about the mission of Cheltenham Animal Shelter, highly organised, results-focused, commercially aware and committed to continuous improvement.

Expectations for first 6–12 months

First 3 months

Build strong internal relationships, review fundraising operations and performance, identify opportunities for improvement and establish a clear fundraising and communications plan aligned to organisational priorities.

First 6 months

Implement agreed improvements, strengthen supporter stewardship and CRM processes, develop growth plans across key income streams and establish effective fundraising reporting and pipelines.

First 12 months

Deliver agreed income targets, demonstrate growth across priority fundraising areas, improve supporter retention and engagement, develop a sustainable pipeline of future opportunities and provide strategic recommendations for future fundraising investment and development.

Safeguarding and Equality

Cheltenham Animal Shelter is committed to safeguarding, equality, diversity and inclusion, and expects all employees and volunteers to contribute to a safe, respectful and inclusive environment.