Service management jobs

About the role

The Social Media and Marketing Officer will deliver high-performing digital marketing campaigns that drive supporter acquisition and engagement. Working within the charity’s Policy and Communications team, you will focus on content creation to support a broad range of charity initiatives, ranging from fundraising campaigns to promoting events including our annual conference and signature fundraising event, the Duchenne Dash, and disseminating news to our stakeholders and community.

Reporting to the Director of Policy and Communications, you will lead the execution of digital campaigns, work to strengthen our presence on social media and grow our audience to amplify our communications and marketing activity, produce impactful marketing materials, work with community representatives and ambassadors to develop case studies and support with wider marketing and communications activity.

In the role you will:

• Support the implementation and delivery of multi-channel campaigns that build awareness of Duchenne UK’s work, promote our events, projects and outputs, and support fundraising goals.
• Take responsibility for the charity’s social media channels (Facebook, Instagram, LinkedIn and TikTok), ensuring consistent, engaging, and mission-led content – planning, scheduling and publishing content.
• Help manage the digital marketing content calendar and coordinate content with colleagues across the organisation.
• Create a variety of digital content, including graphics, videos, reels, stories, blogs, and newsletters.
• Monitor and, where appropriate, respond to, and engage with followers and messages.
• Manage the charity’s regular e-newsletter using tools such as Dotdigital.
• Stay up to date with trends in digital communication and identify opportunities for innovation.
• Create detailed campaign plans, including channel selection, content requirements, and delivery timelines.
• Monitor campaign performance using analytics tools and dashboards, providing actionable insights.
• Ensure staff and volunteers feel informed and inspired through engaging internal updates and on-brand messaging.
• Harness social media channels to raise the profile of the organisation and promote our work and policy positions and grow our audience on LinkedIn, Facebook and Instagram.

Person Specification

Essential experience:

• Experience of writing for a range of audiences and using different channels to produce convincing, clear and succinct content across a range of platforms such as socials, blogs, web and print.
• A strong eye for detail and the ability to create content that resonates.
• Experience of using digital and social media for influencing and campaigning purposes.
• Experience supporting the development of and implementing social media strategies to increase engagement, reach and donations.
• Experience managing competing demands, meeting deadlines, and juggling multiple projects effectively.

Essential skills and attributes:

• Highly motivated with a passion for improving the life outcomes of people living with DMD. Proficient with all main Microsoft Office packages
• Ability to demonstrate sensitivity to the needs of patients and families, with resilience to navigate challenging situations.
• Proficiency with digital platforms, content management systems, and marketing tools.
• Excellent interpersonal skills with people of all ages and backgrounds. 
• Ability to work on own initiative.
• Ability to build excellent working relationships both internally and externally.
• Good organisational and workload management skills.

Desirable experience:

• Experience delivering impactful social media led fundraising strategies
• Experience running social media presence for an organisation and harnessing social media to promote and showcase events
• Experience using Dotdigital or similar digital marketing software and producing newsletters and other marketing emails.

Desirable skills:

• Graphic design skills and working knowledge of Canva and Adobe design suite.
• Experience with Pay-Per-Click (PPC) campaigns across platforms such as Google Ads and Meta Ads Manager.

Benefits

• 25 days of annual leave + 8 days of public holidays (both pro rata)
• Summer Fridays – half days on Fridays in July and August (pro rata)
• Flexible working policy
• Hybrid working with a minimum of 2 days in the office per week
• Standard Employer Pensions contributions after 3 months
• Team wellness day and team away day
• Training and development opportunities

 Terms and conditions

The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.

The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.

Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.

Sound like the job for you? We’d love to hear from you.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Homelessness Service in Windsor.

Sounds great, what will I be doing?

The main purpose of this role is to support rough sleepers on the RBWM housing pathway. The resettlement team help service users to maintain their tenancies and remove the risk of homelessness. 

You will be responsible for developing, supporting and maintaining independent living skills and general wellbeing for 25 service users within the Support Service

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

PLEASE NOTE YOU WILL NEED TO HAVE A CAR YOU CAN USE FOR WORK PURPOSES AND A VALID DRIVING LICENCE 

You should have a strong understanding of the issues faced by individuals at risk of homelessness and the skills to support them in maintaining their tenancies. You will have experience working with people with a range of mental health conditions, including dual diagnosis, and demonstrate the ability to communicate with empathy, dignity, and respect. A solid understanding of safeguarding and how to respond appropriately is essential.

Experience working with individuals who have experienced homelessness, rough sleeping, or temporary accommodation is required, particularly those with complex needs such as substance use, mental health issues, and offending histories. The candidate should be familiar with recovery principles and approaches, and committed to empowering service users to make informed choices and work toward independence.

You must be able to work both independently and as part of a team, including supporting the induction of peer staff and volunteers. An awareness of lone working and health and safety practices is important, alongside motivation to uphold professional standards and use management and peer support to maintain resilience. Good IT, literacy, and numeracy skills are essential, including proficiency in MS Word, Outlook, and email communication.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Do you want to help shape strategy by turning data and evidence into insight that drives mission, growth, and learning? Do you have the skills to help a complex organisation understand what is working, what could improve, and how to adapt in a meaningful way?

The Diocese of Rochester is seeking a Data Insights & Evaluation Adviser to lead the development of a coherent, organisation-wide approach to data, evaluation, and learning across the Called Together programme. This role goes beyond routine data collection or dashboard creation – it’s about sense-making, judgement, and enabling learning to support parishes, deaneries, and diocesan teams in achieving sustainable impact.

This is an exciting role for someone with analytical expertise, strong communication skills, and the ability to work relationally across a wide range of stakeholders.

About the Role

· You will provide leadership in monitoring, evaluation, and learning (MEL), ensuring data and evidence are used effectively to inform decisions and enhance mission. Your key responsibilities will include:

· Leading on data, insights, and evaluation across the Diocese to inform strategy and action

· Integrating quantitative and qualitative evidence from parishes, programmes, and external sources

· Translating complex data into clear, accessible insights and narratives

· Designing and embedding a comprehensive MEL framework with appropriate indicators and learning loops

· Designing, building, and maintaining dashboards and visual tools (e.g. Power BI)

· Producing reports for governance, leadership, and project teams

· Providing analytical support to enable data-driven decision-making and project delivery

· Ensuring data integrity, quality, security, and GDPR compliance

· Collaborating with national Church teams and external partners to align evaluation with wider priorities

About You

· A minimum of five years’ relevant professional experience in data, insights, evaluation, research, MEL, or learning-focused roles, with evidence of senior responsibility, autonomy, sound judgement, and practical organisational application.

· Aligned with the mission and ethos of the Christian Church and the Diocese of Rochester

· Educated to degree level in a relevant field, or with equivalent professional experience

· Experienced in data, insights, or evaluation activity in complex, multi-stakeholder environments

· Skilled in working with both quantitative and qualitative data to generate actionable insights

· Proficient in Microsoft Excel (advanced formulas, pivot tables, data modelling) and Power BI (DAX / M code)

· An excellent communicator, able to present findings to senior leaders while working constructively with colleagues unfamiliar with data

· Organised, flexible, and able to travel across the Diocese, including occasional evenings or weekends

It would be advantageous if you also:

· Have experience in charity, voluntary, public, or faith-based sectors where impact is complex

· Understand the structure and culture of the Church of England, dioceses, and parish life

What we can offer:

• Flexible working and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: 8 March 2026

Interviews will be held on:  16 March 2026

We have a newly created opportunity for a Head of Wales to join us at RBL to promote, advocate and champion for our vital work and connections across Wales.

It is an exciting time to join RBL as we commence work on our new 10 year strategy. Much of our work already revolves around the connections made across our communities and wider society. But with the creation of three new roles we aim to lead this work across Wales, Scotland and Northern Ireland and ROI, in order to better harness the power of those connections to support our communities in the most effective way possible and promote our important role in bringing people together.

This role will see you as Head of Wales, where you will be RBL’s key representative and point of contact in Wales, building and sustaining networks and connections with key stakeholders and partners, including senior military, government ministers, charity partners and senior leadership.

The role places significant emphasis on matrix working internally, building connections across Wales and will see you as RBL’s spokesperson in Wales, providing a public face for the charity, attending events and meetings, speaking to the media and engaging widely across the region.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Executive Director: Membership, key responsibilities will include:

- Working closely with the Membership Council Representative to act as the point of contact, focal point and voice for RBL as well as representing the unique needs of Wales to RBL
- Liaising regularly with the Welsh Government, MSs, Welsh MPs, the Veterans Commissioner for Wales, Wales-based Military bases, Reserve and Cadet Force Associations and Welsh charity partners
- Maintaining a good knowledge of all RBL activity in Wales, acting as reference point for Services, Fundraising, Remembrance, Public Relations, Membership and Campaigns, Policy and Research
- Promoting and advocating RBL’s strategy in a way that is responsive to the specific context of Wales and play a significant leadership role in the development and delivery of an organisation wide Wales plan
- Provide leadership and guidance on Welsh matters to the RBL Executive Board

You will be an experienced strategic leader, with excellent networking and communication skills and the ability to build strong strategic partnerships and influence at senior level. You will have a strong understanding of the political, cultural and social landscape in Wales, with experience as a spokesperson or figurehead with media skills and exposure.

This role is 28 hours per week, to be worked as required by the role, with the ability to work flexibly (including evenings and weekends). You will be expected to travel regularly in the course of your work, including regularly across Wales. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include –

- 28 day’s paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
 
If you require this advert and/or Vacancy Information Pack in the Welsh language, please see our direct advert via our Careers page.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Newham. No personal care or experience is required, just the right values.

£21,606 per annum, working 30 hours per week. The shift pattern for this role is 10 hour shifts 3 days per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Night Support Workers enable people with needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Establishing a night-time routine
• Assisting in the recording and reporting of customer incidents
• Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
• Developing productive relationships with partner organisations to improve service outcomes
• Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
• Involving customers in the design, development and delivery of the service
• Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
• Working in partnership with the London Borough of Newham and East London Foundation Trust, Ibis House provides short-term, person-centred support to individuals who are medically fit for discharge from mental health inpatient services but face other barriers to discharge. These barriers may include housing issues, independent living skills, access to benefits, community engagement, or other support needs.
• The service also supports individuals experiencing a mental health or psychological crisis where hospital admission may be considered, but where the person is not too unwell or distressed to safely benefit from a step-up bed stay.
• Ibis House accepts referrals from the community, particularly in the early stages of relapse, with the aim of preventing further deterioration, avoiding hospital admission, and reducing the likelihood of full relapse.
• The primary aim of the service is to provide time-limited support that connects individuals with appropriate longer-term services, helping to reduce escalation of need, prevent inpatient readmissions, and ease pressure on inpatient beds..
• To exercise responsibilities under the current Health & Safety legislation and Equal Opportunities Policy as laid down or amended by Look Ahead Housing Association
• To act at all times in accordance with the aims, philosophy and practice of the service
• Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
• Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements
• Being responsible for the handover of key information between shifts
• Engaging in learning and development activity to increase knowledge and skills
• Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Please see our jobs site for the full job description.

JOB PURPOSE

The NNS Networker will support the delivery of the Neighbourhood Network Scheme in Erdington by linking older people and younger adults (18–49) with additional needs to services and opportunities. The role will involve mapping community assets, building partnerships, delivering capacity-building activities, and evaluating impact. Working closely with Compass Support and other stakeholders, the Networker will help ensure joined-up care, stronger communities, and better outcomes for local residents.

Some Key Responsibilities

· Map and maintain a community asset register to support residents and social care teams.

· Engage and support local community groups, carers, and residents to build capacity and strengthen provision.

· Promote and assist with the administration of small grants to local community organisations.

· Coordinate and deliver events, workshops, and training sessions that promote health, wellbeing, and community connections.

· Support the use of public health impact measures and contribute to monitoring and reporting outcomes.

· Represent Erdington NNS at local and citywide forums, networks, and cross-sector meetings.

· Collaborate with Compass Support, statutory services, and community partners to ensure joined-up support.

· Promote the values, policies, and standards of Witton Lodge Community Association at all times.

· Undertake other duties that support the effective delivery of the Scheme.

The vacancy

If you love bringing people together, thrive on the buzz of big events, and get a kick out of turning passion into impact, this role has your name all over it.

Sitting at the heart of RBVE’s ambitious Fundraising Team, you’ll be the driving force behind a vibrant programme of community and events fundraising. Think mass‑participation runs, nationally recognised challenges, inspiring local initiatives — and the chance to shape what comes next.

What You’ll Be Leading

You’ll take charge of a portfolio packed with exciting community and third‑party events, from 5K (and maybe 10K!) runs to large‑scale challenge experiences. Working closely with the Senior Community Fundraising Manager, you’ll help shape our events calendar, influence key decisions, and constantly push performance to the next level.

Why This Role Matters

This is a high‑impact position for someone who knows how to deliver unforgettable supporter experiences and generate serious income. Your work will directly support RBVE’s mission to provide jobs, homes and communities for veterans — and you’ll see the difference your efforts make every single day.

What You’ll Own

As Community Fundraiser, you’ll:

• Lead a portfolio of established, high‑profile fundraising events

• Develop and grow RBVE’s future community fundraising programme

• Champion supporters, ensuring they feel valued, inspired and part of something bigger

• Manage budgets, exceed income targets and keep everything running smoothly

• Represent RBVE with passion, professionalism and genuine heart

The Opportunity

This isn’t a “keep things ticking over” kind of role. It’s a chance to innovate, influence strategy, and leave a lasting mark on a growing, mission‑driven organisation. If you’re ambitious, energetic and ready to make a real difference, we’d love to meet you.

The company

Royal British Veterans Enterprise (RBVE) is a national charity that has been helping those in need for over 100 years, providing support to the Armed Forces community, those with disabilities and those who have found themselves unemployed.

Each RBVE division offers a service to help veterans live an independent life with whatever support they require resulting in the successful delivery of a full-care pathway on-site to help veterans of any age or background from across the three services.

We welcome applications from veterans and people with disabilities.

At RBVE, we are proud to pay the Real Living Wage.

Helpline Advisor
 
About the role
 
We are seeking a candidate with experience in providing trauma-informed support to victims and survivors. The ideal candidate will possess strong resilience, a commitment to self-care, and a deep understanding of the unique needs of LGBT victims and survivors. You will be able to demonstrate empathy, professionalism, and a proactive approach in offering emotional and practical support, while ensuring a safe and empowering environment for those in need.
 
As a member of our helpline team, you will provide emotional support and practical guidance to individuals in need, responding to calls, emails, and web chats. You will support individuals who have experienced various forms of violence and abuse, including domestic violence, hate crimes, sexual violence, and so-called conversion therapies. Your role will involve offering a compassionate, non-judgmental, and empathetic ear to those reaching out for help, while carefully assessing each situation to determine the appropriate level of support. You will conduct risk assessments, provide safeguarding assistance, assist with safety planning, signposting, and, when necessary, support with referring individuals on to the right services, always ensuring the highest standards of care and support.
 
For more information on this role please download the attached job description.
 
Location: Galop’s offices are located in London. This role will have the option of hybrid working or remote working
Hours: Part-time (21 hours per week across a rolling rota including evenings)
Contract: Fixed term to the end of December 2026 with the possibility of extension dependent on funding
Salary: G1 £24,180.51 FTE - not including London Weighting
(£28,309.92 FTE - including London Weighting)
 
Closing Date: Applications should be submitted by 23:59 on 2nd April 2026.
 
Interviews will be held from week beginning 13th and 20th of April 2026.
 
All interviews will involve a short initial skills-based task and will be held online – interviews can be held in person at our central London based office upon request.
 
Please note* depending on the outcome of the initial interviews, there may be the possibility of a second interview.
 
REF-227 080

Schools & Community Fundraiser

AFC Band 4 £28,712 - £31,231 pro rata per annum

35 hours per week

Mon to Fri 9.00 to 4.30

Office based on site

 

 

We are looking for a Schools & Community Fundraiser who knows how to spark ideas, recruit supporters, build relationships, and turn passion into real impact.

While this is mainly office based and on site, this isn’t a desk job.
Its school assemblies, community groups, big ideas and small moments — and knowing that what you do truly matters.

Are you a committed and passionate Fundraising professional who wants to make a genuine impact? Do you have a proven track record in generating income and co-ordinating successful events and schools/community fundraising support?

If so, we would love to meet you!

 

Make a living. Make a difference.

At St Andrew’s Hospice fundraising is about more than hitting targets — it’s about people, communities, and supporting patients and families when they need us most.

We’re looking for a Schools & Community Fundraiser to join our friendly, passionate fundraising team and help inspire support across Lanarkshire.

This is a varied, people-focused role where no two days are the same — from school assemblies and community groups to supporting brilliant local fundraising ideas.

What you’ll be doing

• Visiting schools across North and South Lanarkshire to deliver assemblies, attend cheque presentations, and engage young people to support our fundraising activities.
• Building and developing strong fundraising relationships with schools, nurseries, community groups, and third-party supporters.
• Coordinating and supporting schools and community fundraising events and initiatives.
• Developing community events and representing St Andrew’s Hospice in our local communities.
• Delivering engaging presentations to inspire fundraising and raise awareness.
• Working closely with the wider fundraising team to help achieve income targets.

Who we’re looking for

• A strong networker who loves working with young people, and supporters of all ages, to develop and build strong relationships.
• Someone who enjoys engaging with Schools and delivering presentations to encourage support.
• Key income generation skills and organisational ability to deliver successful school and community fundraising events.
• Motivation and passion for Fundraising and the opportunity to truly make a difference.

Experience in fundraising, community engagement, education, or a people-facing role would be an advantage — but your enthusiasm and your ability to deliver using a friendly approach are what matters most. 

What can you expect from us?

We recognise that to continue to provide excellent care and services to patients and families, we need an amazing team around us.  To attract, retain and reward our people, our benefits include:

 

· A warm and supportive working environment

· Competitive Salaries

· Generous Annual Leave Entitlement

· Induction Programme

· Employee Assistance Programme

· Counselling Services

· Occupational Health

· Contributory Pension Scheme

· Hybrid & Flexible Working Practices

· Ongoing Learning & development opportunities

NHS Staff Benefits Scheme

To build strong relationships and co-design services that reflect community priorities in Braunstone.

Main responsibilities and duties

Community Engagement & Co-Design

1. Build and maintain trusted relationships with Braunstone residents, community groups, local businesses and grassroots organisations
2. Facilitate conversations, workshops, and engagement activities to co-design services and projects to ensure community voices and lived experience meaningfully inform service development and delivery
3. Act as a visible and approachable presence within the community
4. Promote inclusive, accessible, and trauma-informed engagement practices
5. Gather community feedback and insight to inform service improvement, contribute to monitoring, learning, and evaluation activities
6. Reflect on practice and adapt approaches in response to community needs

Volunteer Engagement & Support

7. Recruit, induct, coordinate training and support volunteers, with a focus on local community involvement, including support to deliver b inspired services

1. Acting as a key point of contact for volunteers, develop clear, meaningful volunteer roles aligned with community and organisational needs
2. Foster a positive, inclusive volunteer culture that values contribution and wellbeing

Partnerships, Networking & Community Presence

10. Build and maintain relationships with local organisations, businesses, networks, and stakeholders, including representing the organisation at community meetings, events, and forums

1. Strengthen local connections to improve service reach and impact by identifying opportunities for collaboration and shared learning

Communications & Community Storytelling

12. Support delivery of the organisation’s communications plans including engagement with digital platforms with a focus on community engagement and impact to strengthen community connection and awareness

1. Create and source digital content (e.g. short written pieces, photos, videos, social media content) that showcases community-led work and lived experience, ensuring content is inclusive, ethical, and reflective of organisational values
2. Work with colleagues to share stories that demonstrate learning, outcomes, and community voice

Project Support & Community-Led Fundraising

1. Support small-scale, project-specific fundraising activities that emerge from community-led initiatives, working alongside colleagues and community members to help shape funding ideas where needed
2. Contribute information and insight to funding applications when relevant
3. Build relationships with local supporters, businesses, and community partners

 General Duties:

18. Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination with the team’s activities.

19. Undertake administrative and maintenance duties that assist in the smooth running of the Neighbourhood Support Base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management, and visitor service and care.

20. Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning.

21. Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s.

22. Work outside normal office hours and at weekends as and when required.

23. To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements.

24. To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies.

This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position.

 Person Specification

 Post: Community Engagement Coordinator      E=Essential  / D= Desireable

 Qualifications and Experience

Experience in community engagement, community development, or a similar role  E

Experience recruiting, supporting, or working alongside volunteers  E

Experience of working in the charitable/voluntary sector  D

Some experience or understanding of community or project-based fundraising   D

Knowledge

Understanding of community-led and co-production approaches E

Commitment to dignity, inclusion, and empowerment   E

Understands the needs of deprived communities and barriers and challenges facing individuals and service providers    E

Knowledge of safeguarding procedures for both adult and child protection  D

Health and safety processes in relation to community activity  D

Experience supporting communications or digital engagement in a community or voluntary setting    D

Knowledge of local communities and networks  D

Skills

Confidence creating or contributing to digital content or communication   E

Ability to engage respectfully with people from diverse backgrounds and build positive relationships   E

Excellent organisational skills and experience   E

Excellent verbal and written communication skills   E

Strong IT skills especially with Microsoft Office   E

Problem-solving skills and ability to adapt and act accordingly to situations   E

Good time management skills to be able to support the needs of multiple people   E

Ability to keep accurate records and a good understanding of the importance of data   E

Personal

An interest in helping other people, regardless of their circumstances   E

Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need   E

Trustworthy, reliable and able to keep matters confidential   E

A high level of patience and emotional resilience   E

Ability to contribute effectively to a small team   E

Calm and professional   E

Other

Right to work in the UK  E

Satisfactory DBS check   E

Full and clean UK driving Licence  E

This is an exciting role in our committed policy team leading the fight to end child poverty in the UK. The government has just published a UK wide cross-government child poverty strategy, and made some historic commitments to reduce child poverty including scrapping the two-child limit and expanding free school meals in England. However, there is more to do, and this is a great time to join CPAG as we look to monitor the impact of these changes and influence policy makers and parliamentarians to ensure child poverty is high up the agenda.

We are looking for someone with a track record of communicating complex policy areas in an accessible manner to a range of non-specialist audiences. You will have knowledge of parliamentary processes and the different advocacy levers that can be used to influence change. You will enjoy working collaboratively to identify policy issues and develop solutions, working closely with colleagues across the organisation as well as externally.

In addition, in a senior policy officer we are looking for someone to take a lead role in developing CPAG’s policy and research programme, including leading the delivery of research projects, helping to shape our press and campaigns work, and contributing to the development of future projects including fundraising.

You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues.

The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the implementation of the forthcoming child poverty strategy, sharing analysis and expertise as part of the DWP’s review of universal credit, and monitoring the development of the green paper on the changes to disability benefits. 

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements, including considering part time hours. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

Please note we are recruiting for one person with the right fit at either the policy officer or senior policy officer level.

For more information about this post and to apply download the (Senior) Policy Officer job pack.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.

Closing date for applications: Monday 16 March (midnight)

Interviews will be held in London w/c 23 March.

About Us 

The Good Ancestor Movement is a UK-based advisory and consultancy firm supporting individuals and organisations to redistribute wealth in ways that are reparative, regenerative and aligned with their deepest values. We work with wealth holders to challenge traditional models of accumulation and tax avoidance, and instead imagine futures where wealth actively contributes to social equity, economic justice, and ecological resilience.

We support clients to shift from extractive to regenerative practices, helping them translate their values into meaningful action through redistribution, reparations, and investment aligned with justice. 

Our programmes, like Reimagining Wealth, invite individuals to understand the wider impacts of their capital and take intentional steps toward responsible stewardship.

Good Ancestor Movement’s consultancy work includes strategy design, values-aligned redistribution planning, and building tools and systems that support collective accountability and transformative impact. We are committed to building a regenerative economy where wealth is mobilised in service of repair and liberation. 

Resource Mobilisation Team 

The Resource Mobilisation team at the Good Ancestor Movement helps liberate and steward financial flows in service of justice, reparation, and systemic change. The team works with wealth holders, funders, and movement partners to design values-aligned redistribution strategies, manage pooled funding vehicles, and co-create tools and practices that shift the culture of wealth. Our work includes grant and investment operations, grantee relationship support, community learning, and strategic resourcing design rooted in equity and care.

About Your Role

As a Resource Mobilisation Lead you will join our Resource Mobilisation team at Good Ancestor Movement in an exciting time for our organisation’s growth. You will be working closely with Kiki Mager, Director of Resource Mobilisation, although you will be working alongside our entire team and contribute to the organisation’s bold aims and ambitions within your role. 

After having run 5 cohorts of our political education journey Reimagining Wealth, we launched a trial community of practice for wealth holders collectivising them around a pledge to redistribute. This community of practice is called Catalytic Collective and includes a pooled resourcing vehicle, the Roots Fund, to which members commit funds which are then being redistributed through a participatory governance model, the Accountability Circle, led by movement leaders. We have just completed our first pilot year of this resourcing vehicle including the release of our first round of 3-year funding commitments. To ensure the ongoing feasibility of this vehicle we are looking for a passionate new team member to tend to the ongoing development and scaling of this work.

The Catalytic Collective, Accountability Circle and Roots Fund formed in response to findings of a research and report that we commissioned with Decolonising Economics into Resourcing the Solidarity Economy. This report is the bedrock for our emergent resourcing vehicle and wider organising of wealth holders around wealth redistribution and stewardship practices centred in collective liberation. It also informs our educational programmes, our consultancy offerings and Transformative Investment Practice development.

As our Resource Mobilisation Lead, you will primarily support the management and ongoing development of our resourcing vehicle with Catalytic Collective (CC), the Accountability Circle (AC), the Solidarity Partners (SP) receiving funds and our wider wealthholder community. Your roles here will include: 

• Liaison with our fiscal host Social Change Nest and ensuring processes and grantees (‘Solidarity Partners’) experiences are in alignment with our mission and intentions. 

• Relationship management and primary contact for Solidarity Partners 

• Leading the development and/or fine tuning of a grant management system (GMS) to improve oversight and streamline processes together with one of our movement partners and manage the GMS once implemented, particularly as the number of grants mobilised will increase.

• Supporting the AC with admin related tasks like the scheduling of meetings, direction on discussion points and the refinement of their own governance. 

• Administering CC agreements and resourcing commitments including confirming & signing funding agreements with CC members, sending out reminders about funding cycle renewal and exploring approaches to open up the resourcing pool for wider funders to contribute as a one-off without being a CC member.

• Notice, reflect on and feed into ongoing learning and development around the processes and systems in place and what might we need to consider to further improve these in alignment with our vision and mission. 

• Manage the process of mobilising resources from our wider wealth holder community and others to commit boldly.

• Support with story telling proposition and narrative pieces to support building momentum around the resourcing vehicle 

Alongside this workstream, you will also: 

• Steward our Capital Campaigns process to support ad hoc relational and strategic resource mobilisation opportunities meeting needs of aligned organisations in the new and regenerative economy space. 

• Contribute to ideation and creation of tools and practices that further activate and guide wealth holders and wealth advisors in their journeys towards just transition aligned redistribution and stewardship practices. 

About You

• You will care deeply about justice and the transition to a fairer economic system.

• Through your lived, academic and/or work experience you will deeply connect with the problems of the current system;

• You feel excited about contributing towards building life-affirming infrastructure for a young but growing social purpose organisation;

• You have the capacity to engage in self-reflection and a commitment to doing the work of embodying anti-oppressive practice;

• You can see yourself being comfortable communicating in a thoughtful and empathetic manner with a range of stakeholders across our community including: Movements, community groups and grassroots organisations; New Economy movement partners, wealth holders and wealth advisors; 

• You will not be tied to how things have always been done and will be excited to explore new and emerging concepts with a curious and open growth mindset.

• You have experience of (or are excited about) collaborating with or working in small emerging teams with ambitious goals and much experimentation;

• You are able to work independently to tight deadlines while working closely with colleagues, proactively communicating your needs and any changes to agreed timelines;

• You have experience of (developing and) administering funding or resourcing processes, are committed to critically reflecting on existing practices and you bring creativity and courage to implement change;

• You ideally have experience of managing CRM tools, digital community platforms such as Notion, Basecamp or Teachable, and developing and executing communications strategies;

We understand that the issues we work on disproportionately impact on low-income, marginalised and minoritised communities. We are an organisation led by a Black female founder and CEO and as an inclusive employer that values both lived experience and professional experience, we hope to be able to attract applicants from a range of backgrounds for this important role. You do not need to have a university degree for this role, nor is it essential for you to have experience in the new economy ecosystem: we care about your character, your experience and your ability to demonstrate leadership and practice personal growth. 

We have a newly created opportunity for a Head of Scotland to join us to promote, advocate and champion for our vital work and connections across Scotland.

It is an exciting time to join us as we commence work on delivering our new 10 year strategy. Much of our work already revolves around the connections made across our communities and wider society. With the creation of this new role, we want to better harness the power of those connections to support our communities in the most effective way possible and promote our important role in bringing people together.

This role will see you as Head of Scotland, where you will be our key representative and point of contact in Scotland, building and sustaining networks and connections with key stakeholders and partners, including senior military, government ministers, charity partners and senior leadership.

The role places significant emphasis on matrix working internally, building connections across Scotland and will see you as our spokesperson in Scotland, providing a public face for the charity under the brand ‘Poppyscotland’, attending events and meetings, speaking to the media and engaging widely across the region.

Reporting to our Executive Director: Membership, key responsibilities will include:

- Acting as the point of contact, focal point and voice as well as representing the unique needs of Scotland
- Liaising regularly with the Scottish Government, MSPs, Scottish MPs, Scotland-based Military bases, as well as liaison with Scottish charity partners including Legion Scotland, SSAFA Scotland, OA Scotland and Erskine.
- Maintaining a good knowledge of all RBL activity, branded Poppyscotland, in Scotland, acting as reference point for Services, Fundraising, Remembrance, Public Relations and Campaigns, Policy and Research
- Promoting and advocating our strategy in a way that is responsive to the specific context of Scotland and play a significant leadership role in the development and delivery of an organisation wide Scotland plan
- Provide leadership and guidance on Scottish matters to the our Executive Board

You will be an experienced strategic leader, with excellent networking and communication skills and the ability to build strong strategic partnerships and influence at senior level. You will have a strong understanding of the political, cultural and social landscape in Scotland, with experience as a spokesperson or figurehead with media skills and exposure.

This role is 28 hours per week, to be worked as required by the role, with the ability to work flexibly (including evenings and weekends). You will be expected to travel regularly in the course of your work, including regularly across Scotland. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include –

- 28 day’s paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

We are committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Job Title: Head of Individual Giving

Location: London, UK (Only candidates who are eligible to work legally without work visa sponsorship in the UK will be considered.)

Contract Type: Full-time (40 hours per week), Permanent contract

Hiring Salary: GBP 54,374 per annum (before taxes)

Target Start Date: As soon as possible

Application Closing Date: March 10, 2026 23:59 GMT

This job advert is for an existing vacancy.

About Right To Play:

For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.

We offer programs in 14 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.

This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.

Right To Play UK is a charity registered in England and Wales and in Scotland that works in partnership with Right To Play International to raise funds and awareness across the UK.

Benefits Highlights:

Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!

Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)

• Flexible work arrangements
• 25 days annual leave plus bank holidays per year
• Competitive benefits such as Income Protection and Life Assurance
• Learning opportunities and 5 learning and development (L&D) days per year
• More information on what we offer is available on our website.

Application Method:

Apply with your resume and cover letter in English via the application link.

Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.

As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process and safeguarding information are available on our website.

As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment on our website.

We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.

Job Description:

Job Title:  Head of Individual Giving

Location: London, UK

Supervisor Title: Executive Director UK and Global Strategic Initiatives

Region/Department/Office: UK National Office (UKNO)

Job Family: Fundraising

Grade: 8

I.  JOB SUMMARY:

Reporting to the Executive Director, Right To Play UK, the Head of Individual Giving will be responsible for leading on community, mid and major donor fundraising and philanthropy for Right To Play UK. The incumbent will deliver a successful strategy for Right To Play UK’s work in this area, leading on developing and coordinating fundraising campaigns, building, and developing our portfolio of major donors, developing a philanthropy pipeline and facilitating bespoke events with the aim of generating substantial income in line with the organisation’s budgetary objectives.

II. RESPONSIBILITIES:

1.  Individual Giving campaigns and strategy (20% time):

• Collaborate on development and implementation of UK individual giving strategy, working closely with the UK leadership team and international colleagues.
• Develop, adapt and coordinate UK fundraising campaigns for mid and major donors, work closely with the Head of Communications and Engagement and UK team.
• Project manage delivery of campaigns by the RTP UK staff team, working across audiences.
• Analyse and report on audience, results and trends and use this to inform future plans.
• Manage the Individual Giving Officer and provide guidance on their development of key projects.

2.Major Giving and Philanthropy (50% time):

• Lead on developing, implementing and reporting on Right To Play’s individual giving strategy in the UK, in alignment with Right To Play’s global strategic plan, in collaboration with the Head of Partnerships and Executive Director.
• Directly manage a range of major donor and philanthropic relationships, as well as oversight of relationship management by colleagues and the Partnerships team.
• Lead on researching, identifying, developing, and supporting new major donor funding opportunities with the aim of generating substantial income from this fundraising source in line with the organization’s budgetary objectives.
• Lead on ongoing communications strategy for our mid and major donor support base, building support and ensuring consistency across a range of constituent groups.

3. Major donor events development  (15%):

• Lead on design and development of bespoke major donor events (e.g. 30 person dinner), working closely with service providers, donors and the RTP UK team.
• Lead on stewardship of events-focused audiences, building a long-term, diversified support base.

4. Contribute and support global and UK team (10%):

• Contribute to global projects and strategies through the global fundraising team.
• Contribute to the development of global strategic initiatives, including developing major donor relationships in other RTP supporter countries.
• Support the work of the wider Right To Play UK team, focussing on shared team goals.

5. Performs other duties as assigned. (5%)

• Undertake any other activities reasonably requested by the Executive Director.

III. MINIMUM QUALIFICATIONS (Must have):

(A) EDUCATION/TRAINING/CERTIFICATION:

• Undergraduate degree from a relevant university program or equivalent work experience

(B) EXPERIENCE:

• 5-year’s relevant experience including working within a senior fundraising role, working on fundraising strategy and successful campaigns.
• Experience in managing relationships with a range of major donors.
• Experience developing and securing high value relationships and gifts.
• Experience developing/approving reports and proposals for major donors and/or tailoring to a UK audience.
• Experience representing an organisation with senior stakeholders.
• Experience managing a varied workload and balancing conflicting priorities.

(C) COMPETENCIES / PERSONAL ATTRIBUTES:

• Excellent interpersonal skills and the ability to deal sensitively and diplomatically with a variety of people, both internally and externally.
• Excellent organisational and time management skills with the ability to manage a varied workload.
• Ability to think creatively and assess effective approaches with different audiences.
• Ability to work flexibly and collaboratively in a team with enthusiasm and commitment.
• Willingness and ability to work additional hours as required at events and business meetings (with TOIL provided).
• Understanding of and commitment to the aims and values of Right To Play.

(D)   TECHNICAL SKILLS:

• Excellent networking skills
• Highly developed interpersonal skills, with demonstrable experience in negotiating and influencing.
• High attention to detail for writing professional external communications.

(E) SECTOR SPECIFIC KNOWLEDGE:

• Understanding of and commitment to the aims and values of Right To Play.
• Demonstrable experience working within a senior fundraising role and more specifically working successfully with mid and major donors, in line with the requirements of this role.

(F) LANGUAGES:

• Excellent written and spoken English.

IV. DESIRED QUALIFICATIONS (An Asset):

• Understanding of International Development issues and context.
• Understanding of UK charity fundraising regulations and Data Protection legislation.
• Experience of working in a global organisation.

V. ADDITIONAL JOB RELATED CONDITIONS:

The vast majority of work will take place in London, Right To Play UKNO Office. However, the role may require select travel to other parts of the country or global country programmes, in order to support key initiatives. Occasional evening and weekend activity for donor events and meetings, is expected.