Service manager jobs

Welcome to Ada!

Ada is a ground-breaking college and charity focused on using technology (tech) as a tool for social mobility and addressing the diversity and gender gaps in the tech sector. Ada’s mission is to educate and empower the next generation of diverse digital talent. Our core values, which sit at the heart of our work, are Rigour, Resilience, Creativity, Curiosity and Collaboration.

Established in 2016, Ada was the first new Further Education College in England since 1993. We currently have approximately 500 students and apprentices, with plans well underway to grow to over 850 learners by December 2025. This growth is supported by our two city centre hub campuses in London (Pimlico/Victoria) and Manchester (Ancoats).

Ada stands apart due to the quality of teaching, learning, and assessment of computer science; fantastic progression outcomes for learners; the breadth and depth of our industry partnerships; our focus on outreach and learner diversity, especially from disadvantaged backgrounds; and our high support, high expectations culture for staff and learners. Ada received a ‘Good’ rating, with Outstanding features, in Ofsted inspections in October 2018 and again in March 2023.

Learning Support Assistant x2 (Term time only)

We are seeking two compassionate and patient Learning Support Assistant to join our dedicated team. In this role, you will work closely with students who require additional support to reach their full potential. Your primary responsibility will be to create a positive and inclusive learning environment while providing individualised assistance to students with varying needs.

Key Responsibilities

• Provide one-on-one or small group support: Work closely with students to address their individual learning needs, providing tailored support and encouragement and to have a case load of learners as part of supervision.

• Implement Individualised LP (Learner Passports/EHCP): Assist in developing and implementing EHCP/LP, ensuring students receive the appropriate support and accommodations.

• Assist with classroom activities: Collaborate with teachers/team leads to prepare learning materials, support classroom activities, and manage student behaviour as well as externa and internal events.

• Foster positive relationships: Build rapport with students, encouraging communication and creating a supportive learning environment.

• Monitor student progress: Track student development, keep a daily record of support and progress, provide feedback to teachers and parents/guardians on their progress and areas for improvement.

• Collaborate with other professionals: Work alongside teachers, ALS Co-ordinator, Safeguarding, Attendance and Pastoral teams, College Counsellor, and other relevant professionals to ensure a coordinated approach to student support.

• Maintain accurate records: Keep detailed records of student progress, interventions, support access arrangements,and any relevant observations.

• Exam Access Arrangements: Support students in exams as required (reader,scribe, etc)

• Safeguarding: to work as part of the SEND safeguarding team and where training will be provided.

Person Specification

Qualifications and Skills:

• Ability to work independently and as part of a team and to contribute to a team environment.

• Desirable:

  • Experience working with students with special educational needs

  • Relevant qualifications in education, youth work or childrens services

  • Knowledge of different learning styles and strategies

  • Experience of working with Level 3/ A-Level Students

Essential:

• Qualifications:

  • GCSE English and Maths (or equivalent) at grade C/4 or above

  • Level 2 or 3 qualification in Supporting Teaching and Learning in Schools (or equivalent)

  • Additional qualifications or training related to special educational needs

  • Degree or HE equivalent qualification in an Ada Subject e.g. Computer Science or Mathematics

• Experience:

  • Experience working with students with specific learning difficulties (e.g., ASC, dyslexia, ADHD) or disabilities

  • Demonstrated experience working with young people, either in a paid or voluntary capacity or in the education sector.

  • Experience working with individuals with diverse needs and learning styles

  • Experience of working in a school or college environment

• Skills and Abilities:

  • Excellent communication and interpersonal skills, with the ability to build rapport with students, teachers, and parents/guardians

  • Strong active listening skills and empathy, with the ability to understand and respond to the needs of individual students

  • Patience, resilience, and a positive, can-do attitude, even in challenging situations

  • Ability to work both independently and collaboratively as part of a team

  • Strong organisational and time-management skills

  • Ability to maintain confidentiality and adhere to safeguarding procedures

  • Commitment to ongoing professional development and a willingness to learn new skills and strategies

  • Ability to work in an inclusive working environment with learners from diverse backgrounds and cultures.

Desirable:

• Understanding of the teaching and learning landscape, curriculum and different learning styles

  • Knowledge of SEND and safeguarding procedures

Personal Qualities:

• A passion for working with young people aged 16-19 

• A commitment to inclusive education and ensuring that all students have the opportunity to succeed

• A creative and adaptable approach to problem-solving

• Enthusiasm, energy, and a sense of humour

Note: This personal specification is intended as a guide. We welcome applications from individuals who may not meet all the desirable criteria but can demonstrate their suitability for the role through their skills, experience, and passion for working with students.

Safeguarding and DBS: The successful candidate will undergo an enhanced Disclosure and Barring Service (DBS) check before taking up the post. The postholder must adhere to and ensure compliance with the College’s Safeguarding Policy at all times for the welfare of children, young people, and vulnerable adults. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.

Equal Opportunities: Ada is committed to providing equality of opportunity and promoting diversity, ensuring applicants are treated solely on the basis of their merits, abilities, and potential without unjustified discrimination. Ada encourages applications from individuals with a disability who can carry out the duties of the post.

Sponsorship: Ada does not have a sponsor licence, and therefore can only consider applications from candidates who have the legal right to work or remain in the UK.

How to Apply: Please submit your CV and a brief supporting cover letter outlining your suitability and interest in the role.Applications are reviewed on a rolling basis, and early applications are recommended.

Closing Date: 21st Nov 2025

Good Luck with your application!

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Crisis Alternative Service in Havering.

Sounds great, what will I be doing?

We are seeking a dedicated worker to manage a caseload of clients needing early intervention or prevention support with their mental health. The role involves delivering group activities and programmes, co-producing support with service users, and empowering them to engage effectively with professionals and community services. You will help develop peer support networks, monitor wellbeing and safety, and ensure all safeguarding concerns are addressed. The post requires flexibility, teamwork, accurate record-keeping, and timely completion of referrals, assessments, and reviews. You will also support colleagues, contribute to the smooth running of the service, and take part in regular supervision and professional development.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

We are seeking someone with proven experience supporting individuals with mental health and/or dual diagnosis, with strong knowledge of mental health conditions, recovery approaches, and relevant legislation. The role requires excellent communication, partnership-building, and case management skills, alongside the ability to work independently, as part of a team, and to support new staff or volunteers. You should have experience in planning and delivering initiatives such as groups, events, or volunteer programmes, as well as strong organisational, IT, and administrative skills. A solid understanding of safeguarding, risk assessment, and local recovery services is essential, along with the confidence to represent the organisation externally and manage work effectively under pressure.

When will I be working?

You will be required to work between 5:00pm – 10:00pm on weekdays and 2:00pm – 10:00pm on weekends. Hours are scheduled on a rolling rota, which includes weekends and bank holidays.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Deadline for applications:  9am on Monday 24th November 2025

Salary: £35,327 per annum, pro rata

Contract: Fixed Term contract to 31st March 2027, Full Time (37.5 hours per week) We operate a blended working approach where you will be required to work in the office two days a week, Wednesday & one other day tbc

About The Role

As a Grants and Learning Officer, you’ll be helping us to deliver our ambitious, nationwide grants programme. We currently support over 500 grassroots organisations and 18-30 year old creatives, and have a busy grants cycle to manage, alongside ever-increasing numbers of applications. 

This year, we’re building and migrating to a new grants database and you’ll play an integral role on the project team. In addition, you’ll manage an assigned portfolio of grants, and help with all aspects of the funding cycle. You’ll support applicants and funded partners, make funding recommendations, administer grants, provide feedback and support, and visit projects. 

About You

First and foremost, you’ll be passionate about the work that Youth Music does. As a skilled administrator, you’re not fazed by planning, monitoring, reporting, and spreadsheets. You have an eye for detail. You’ve got good IT skills and working knowledge of how databases operate. With the development of our new database this is an exciting opportunity for someone who enjoys developing processes and working with data and detail. 

You’re a collaborative worker who enjoys being part of a friendly team, as well as travelling on your own to build new relationships with a diverse range of people. As a grants manager you’ll have an instinct for what’s important – when to give advice, and when to step back.

Key Responsibilities 

Grant Making

• Relationship management for a diverse portfolio of grants within allocated areas or specialisms.
• Maintain an up-to-date knowledge of the music/creative landscape and issues affecting your allocated areas.
• Provide telephone, online (e.g. Zoom, Microsoft Teams, webinars) and email advice to potential applicants.
• Assess grant applications.
• Make recommendations to the assessment panel.
• Efficient and effective turnaround of grants administration, primarily through our grants databases (Salesforce and Grant Tracker).
• Ensure data in the grants database is accurate and up-to-date, and support with data input, analysis and cleansing.
• Review grant requirements and ensure quick processing of payments.
• Undertake visits to funded projects and attend events.
• Provide advice and feedback to successful and unsuccessful applicants.
• Support the running and facilitation of events.
• Contribute to the improvement of Youth Music’s funding processes and procedures in line with the flexible funding principles we’re committed to.
• Provide support to others in the wider Youth Music team.

Learning and Projects

• Undertake project-based tasks as part of wider team or organisational project work.
• Specialist knowledge about assigned areas of Youth Music’s work or operations and produce relevant outputs to help us and others to learn and develop.
• Produce resources and content for the Youth Music community.
• Present information and learning to internal and external colleagues.

General

• Carry out all such additional duties as are reasonably commensurate with the role.
• This post will require travel across the UK, occasionally involving overnight stays.
• This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.

Person Specification

Essential Criteria

• Experience of working or volunteering in music education, music industries, grants management, youth work or advocacy, education, or not-for-profit settings.
• Familiarity with the funding process.
• Experience of working in an administrative role. 
• Experience using databases and other software.
• Proficient IT skills, including Microsoft Teams and Office (in particular Outlook, Excel and Word). 
• Organisational and administrative skills, able to prioritise and work to deadlines.
• Attention to detail.
• Confident in decision-making and can work autonomously.
• Ability to think creatively to solve problems.
• Interpersonal skills and the ability to work as part of a team.
• Ability to communicate effectively with different types of people.
• A clear and persuasive verbal communicator with the ability to write in plain English.
• Ability to build and manage relationships.
• Analytical skills (you’ll be required to read and respond to applications and reports).
• Commitment to inclusion, diversity, equity and access (IDEA), with good awareness of accessibility and understanding of inclusive best practice.

Desirable Criteria

• Experience of project management, including financial planning and management.
• Understanding of the social issues facing children and young people today.
• Understanding youth voice and/or participatory grant making practices. 
• Understanding of organisational best practice (safeguarding, financial health, governance, equality, and diversity).
• Understanding of the music education and / or music industries landscape.

About Migrateful

Migrateful is an award-winning social enterprise and registered charity founded in 2017. Our mission is to support refugees and migrants facing barriers to employment and integration in the UK by offering training, paid work, and a supportive community.

Our chefs come from diverse backgrounds, often shaped by displacement, modern slavery, or gender-based violence. Through our programme, they train to lead cookery classes for the public and corporate groups, helping them build confidence, improve English skills, and gain meaningful work experience.

Since 2017, we’ve supported over 110 chefs to deliver 5,000+ classes to 55,000 participants—creating more than 30,000 hours of purposeful employment and community connection.

About the Role

The Operations Support Officer plays a vital role in ensuring the smooth running of Migrateful’s cookery classes and the overall effectiveness of our operations. 

You’ll play the important role of supporting Facilitators by creating practical guides, coordinating training and skills-sharing sessions, gathering feedback, and maintaining up-to-date documentation such as health and safety records. 

Alongside this, you’ll help manage other key areas of Operations like responding to customer and volunteer queries, coordinating volunteers for public and corporate classes, and supporting process improvements around our use of Salesforce.

A key deliverable of this role is overseeing our invoicing process. You’ll be responsible for bi-weekly checks to ensure timely and accurate payments to our cookery class hosts (Facilitators) and teachers (Chefs). You’ll also support improvements that help us better track the real cost of our classes.

Person specification

This role would suit a proactive, organised, collaborative individual who enjoys variety in their work. You’ll need to be confident using systems, have a keen eye for detail, and take satisfaction in improving processes.

Essential

• Experience working in an operations, administrative or coordination role 
• Good attention to detail particularly in handling data, documents and financial information
• Confident engaging with a wide range of people from staff, freelancers and customers
• Ability to work independently and proactively, using initiative to troubleshoot and resolve issues
• Confident user of IT systems, particularly Google Workspace and CRM software (e.g., Salesforce)
• Willingness to undertake reasonable responsibilities beyond the scope of the job description

Desirable

• Experience creating, updating, and maintaining user guides and training materials
• ​Willingness to provide occasional out-of-hours support
• Knowledge of food safety and hygiene procedures, or possession of a relevant qualification (e.g. Level 2 Food Hygiene)
   

Key Responsibilities

Invoicing

• Perform bi-weekly invoice checks and capture these on Salesforce
• ​Support the continuous improvement of invoicing systems 

Support Cookery Class Hosts (Facilitators) 

• Coordinate the periodic recruitment and onboarding of new Facilitators
• Update and improve Facilitator user guides and training materials
• Maintain regular communication with Facilitators, including announcements and process updates
• Carry out in-class observations and provide constructive feedback to Facilitators
• Provide out-of-hours remote support for Facilitator
• ​Share and implement improvements based on Facilitator feedback and survey results

Volunteer Coordination

• Respond to volunteer queries and troubleshoot the Volunteer Portal
• ​Ensure adequate volunteer coverage for all cookery classes
• Create supporting material to enhance the experience of volunteers in classes

General Operations Administration

• Maintain up-to-date operational records (e.g. DBS checks, risk assessments, food hygiene certificates)
• Complete ad hoc administrative tasks (e.g. equipment inventories, printing and laminating recipes)
• ​Support the implementation of operational policies across venues and staff

Cover and Additional Support

• Provide occasional out of-hours support to facilitators
• ​Willing to support the Operations team during periods of annual leave to ensure continuity of work

Systems and Process Improvement

• Contribute to the improvement of internal systems and processes, including support for Salesforce streamlining
• Office based admin e.g. purchasing office supplies, tracking equipment
• Support onboarding and off boarding of staff members

This is a hybrid role that requires you to work from our HQ office in Farringdon, London four days a week. Please note that you may be required to attend classes or other events outside your usual working hours. In these instances, you will be given advance notice and can claim time off in lieu (TOIL) during the week. 

The Bridge Renewal Trust, working in partnership with the NHS, are delivering an exciting programme, working with our Enhanced Health Management of People with Long Term Conditions (LTCs) initiative. This is a fantastic opportunity to identify, manage and support adults at risk of developing or living with LTCs in Haringey’s more deprived neighbourhoods through effective Care Navigation and peer support, and additional signposting to community-based services.

As a Care Navigator/ Peer Support Worker, you will work as part of a multidisciplinary team (MDT) led by Whittington Health, to provide assessments, with a particular focus on diabetes. Your role will involve supporting people to adopt healthier lifestyles, enabling them to better manage their long-term conditions and mitigate the impact of these.

A key aspect of this role is directing patients to appropriate services including activities that may help to promote their health, wellbeing and independence across the voluntary and community sector.

Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; can you work in a multi-disciplinary team, working closely with NHS colleagues and other healthcare professionals, the public and voluntary sector?

This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.

To apply, please email your CV with a supporting statement demonstrating how you meet the requirements set out in the Person Specification to admin(AT)bridgerenewaltrust(DOT)org(DOT)uk

NB: We reserve the right to withdraw this opportunity early if we receive a high volume of suitable applications.

As part of our commitment to equal opportunities, we invite you to complete our Monitoring Form by requesting it when you email over your application (charityjob doesn't allow for links or email addresses). Please quote the Job ID 2025046. Thank you.

The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.

For a full job description, please visit www(DOT)bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOT)uk.

Company registration No: 06949568, Registered Charity No: 1131941

Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: £27,527.00-£30,831.00 per year

Expected hours: 18 per week

Experience:

• Adult Health and Social Care: 1 year (required)

Work Location: In person

Application deadline: 10/11/2025
Reference ID: 2025046

To provide structured housing related support to tenants of Mind in Gwent Supported Housing, and floating tenancy support to people experiencing mental health difficulties.

To act as keyworker providing practical and emotional support, advice, information and advocacy towards the goal of achieving greater independence in the community.

To liaise with a range of statutory and voluntary professionals and organisations to maximise resources for the client.

Interviews to be held on Thursday 20th November

The Alan Turing Institute

Named in honour of Alan Turing, the Institute is a place for inspiring, exciting work and we need passionate, sharp, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better.

BACKGROUND

Join us as we define a new era for The Alan Turing Institute. We are seeking a commercial, ambitious and inspirational Head of Culture and Learning to drive forward the developmental people aspects and initiatives required for the organisation to achieve its strategic objectives.

CANDIDATE PROFILE

The Head of Culture and Learning will report directly to the Director of People. They will foster a positive work environment in order to develop a strong organisational culture. You will have evidential understanding of Professional Development, EDI and people practices and will balance creativity with pragmatism.

The ideal candidate will be CIPD qualified or have senior level learning and development experience qualified by practice. They will be able to influence senior management  and have experience of developing coaching, mentoring and feedback skills programmes that positively impact people outcomes.

MAIN DUTIES

•  Translate the Institute’s strategic objectives into actionable learning and development and cultural strategies, with clear, ambitious measurable goals and targets
• Lead, coach and mentor across the People Directorate to align with organisational goals
• Coach the management team on people, culture and development processes
• Work collaboratively with the other departmental People Heads to develop and implement learning and cultural strategies to support business objectives
• Advise executive leadership on professional development and organisational culture related matters
• Be propositional and proactive in suggesting developmental solutions to people challenges
• Lead on succession planning and talent management
• Lead on the creation and implementation of performance management processes and development planning
• Champion and embed the Institute’s EDI strategy within learning, leadership, and cultural initiatives, working in close partnership with the EDI Strategic Lead.
• Act as a senior advocate for inclusive culture, aligning learning and organisational development efforts with EDI objectives.

Please see our portal for a full breakdown of the role

Terms and Conditions

This full time post is offered on a permanent basis at an annual salary of £80,000 - £85,000 plus excellent benefits, including flexible working and family friendly policies.

The Alan Turing Institute is based at the British Library, in the heart of London’s Knowledge Quarter. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview.

Application procedure

Please see our jobs portal for full details on how to apply and the interview process.

We reserve the right to close this vacancy early or to interview suitable candidates before the closing date if enough applications are received.

Equality Diversity and Inclusion

We are committed to making sure our recruitment process is accessible and inclusive.

This includes making reasonable adjustments for candidates who have a disability or long-term condition. Please contact us at to find out how we can assist you.

Job Title: Human Resources Business Partner

Contract: Permanent

Hours: 35 hours per week

Salary: Circa £48,000 per annum

Location: Coram Campus, Bloomsbury, London, WC1N 1AZ

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Today, we are a group of charities and charitable companies and have a strong reputation within the children’s care sector. Coram is a leader in adoption and fostering, children’s health education, therapy, child and family law, and advocacy for those in and leaving care. The organisation has grown rapidly in recent years, both in terms of income and staffing, making an exciting and interesting place to be.

Coram Group’s Human Resources team is multi-faceted, it sits at the heart of the organisation and has a reputation for excellent customer service and advice. We would welcome an enthusiastic and highly organised HR generalist who would be keen to grasp the challenge of working with a range of diverse partners across the organisation providing high quality and consistent people related advice and guidance whilst responding to and being mindful of operational needs.

As an HR Business Partner, you will:

• Work in partnership with Coram group leadership team and stakeholders to help shape, develop and deliver solutions in line with the needs and priorities of the organisation.
• Provide expert and professional advice and support to all staff and managers, ensuring all feel included, engaged, comfortable and equipped to fulfil their role.
• Drive organisation results and increase colleague engagement, by working with senior partners across the Coram group in support of the people and strategy/business plan
• Keep the organisation safe by identifying and managing risk.
• Work with the wider Human Resources (HR) team to develop and implement specific HR projects and policies linked with the people strategy.

What we are looking for:

• CIPD Qualified or qualified by experience with evidence of proactive CPD
• Experience of delivering solution focused professional HR generalist advice underpinned by up-to-date knowledge of legislation
• Ability to manage numerous projects across Business Units with conflicting deadlines and to prioritise workload accordingly
• Be skilled at working with data, drawing insight from analytics including HR systems; ability to run reports, manipulate data, and analyse information
• Proven experience of influencing and coaching managers through a wide range of employee relations issues
• Experience of managing change - redundancy, TUPE and culture.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Monday 17th November 2025 at 12pm 

Interview Date: Thursday 27th & Friday 28th November 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278

Executive Assistant

We are seeking a highly organised and proactive Executive Assistant to provide essential support to a busy Chief Executive and senior team.

Position: Executive Assistant
Location: Hybrid – two days a week in London (White City) and home-based
Salary: £35,000 to £40,000 per annum (pro rata if part-time)
Hours: Full-time or part-time (minimum 30 hours per week) Hours can be worked flexibly – working pattern to be agreed at point of role offer.
Contract: Permanent

Closing Date: 12 noon, Tuesday 18 November. Please note, we may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible
Interview Dates: First stage 26/27 November (virtual), second stage 3 December (in person)

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.

About the Role

This is an exciting opportunity to play a pivotal role supporting the leadership of a national organisation making a real difference to young people.

Key responsibilities include:

• Providing high-level administrative support including diary management, meeting coordination and travel arrangements
• Supporting the Trustee Board and Sub-Committees with scheduling, agendas, papers, minutes and actions
• Managing governance processes and ensuring accurate record keeping and compliance
• Drafting, proofreading and formatting a range of documents and correspondence
• Supporting internal operations including CRM and system updates, finance processing and office coordination
• Ensuring confidentiality and professionalism at all times

About You

We’re looking for someone with strong organisational skills, excellent attention to detail and the confidence to support senior leaders in a fast-paced environment.

You will have:

• Proven experience as an EA/PA at senior level
• Strong diary management and minute-taking skills
• Experience supporting Boards and senior meetings
• Proficiency in Microsoft Office and familiarity with AI productivity tools
• The ability to work flexibly, proactively and independently
• Excellent communication and relationship-building skills
• A commitment to equality, diversity and inclusion

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.

As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential.

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

The organisation will contribute towards reasonable travel costs for candidates invited to attend face-to-face interviews when they are travelling from outside the local area. This approach reflects it’s commitment to fairness and equality of opportunity. 

Other roles you may have experience of could include; Personal Assistant, PA to CEO, Senior Administrator, Office Manager, Governance Officer, Board Secretary, Executive Support Officer, Senior Executive Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Domestic and Sexual Violence Caseworker to play a pivotal role in our Newham Domestic and Sexual Violence Support Service.

Sounds great, what will I be doing?

The Newham Domestic and Sexual Violence Support Service is a community-based initiative offering integrated support to individuals who have experienced domestic abuse, sexual violence, forced marriage, honour-based violence, female genital mutilation, or violence related to sex work. Delivered in partnership with local agencies, the service uses approaches such as casework, Independent Domestic and Sexual Violence Advocacy (IDSVA), and Multi-Agency Risk Assessment Conferences (MARAC) to provide holistic, person-centred care. Its aim is to not only assist survivors directly but also to raise awareness within the community about domestic and sexual violence and the support available.

The role involves delivering tailored support through safety planning, risk and needs assessments, and one-to-one sessions, empowering survivors to make informed decisions and develop independent living skills. It requires working closely with multiple agencies to meet needs effectively, building strong relationships with community and statutory organisations, and contributing to good practice and policy development. Service user involvement is promoted through events, networking, fundraising, and consultations, while maintaining confidentiality and adhering to safeguarding policies at all times.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

It calls for experience in working with vulnerable individuals, especially those involved in both on- and off-street sex work, along with a strong understanding of the challenges they face and the barriers to accessing services. The role requires the ability to support people who have experienced trauma, as well as excellent verbal, written, and IT skills. A good grasp of safeguarding issues and their practical application is essential, alongside knowledge of health and social care services and the legal framework relating to sex work. A valid driving licence is also required.

In line with Section 7(2) b & e of the Sex Discrimination Act 1975, this position is open to women only.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About the role

The People and Wellbeing Officer plays a key role in supporting a positive, inclusive, and healthy workplace culture at Change Mental Health. The role combines operational HR
responsibilities with a proactive focus on wellbeing, engagement, and inclusion.

Working as part of a small, collaborative People and Culture Team, you will provide practical HR advice and support to managers and staff, lead on wellbeing and engagement activities, and help ensure our people policies and practices reflect our values and commitment to fairness and inclusion.

As the People and Wellbeing Officer, you will work with a large amount of autonomy and should be confident in being able to multitask, balance competing priorities, and have an
excellent eye for detail. You will develop innovative ideas and solutions to streamline and improve operational processes and be responsible for providing an efficient and effective HR
operational service across the Charity so that our staff can learn, develop, and grow in an environment that works for them.

Key Responsibilities:

Operational HR

• Provide first-line advice and guidance to managers and employees on HR policies, procedures, and employment legislation
• Support employee relations casework, including absence management, performance, disciplinary, and grievance processes
• Lead on the coordination of recruitment, onboarding, and induction to ensure a positive staff experience
• Maintain accurate HR records and ensure compliance with data protection and governance standards
• Contribute to the review and continuous improvement of HR policies and processes.

Wellbeing, Culture, and Inclusion

• Champion wellbeing and inclusion across the organisation through proactive communication, campaigns, and events
• Support the delivery of the charity’s People and Culture Strategy, embedding wellbeing and engagement into everyday practice
• Lead on employee wellbeing activities such as staff surveys, wellbeing days, and awareness campaigns
• Support the People and Culture Manager in developing and monitoring staff engagement initiatives and feedback mechanisms
• Promote the organisation’s values and a positive culture of respect, collaboration, and transparency.

Organisational Development

• Support leading and development coordination, tracking participation, and evaluating impact
• Contribute to diversity, equity, and inclusion (EDI) action plans and reporting
• Assist with the analysis of people data to identify trends and opportunities for improvement
• Support internal communications relating to HR, wellbeing, and people updates

Essential Criteria:

• CIPD Level 3 or above (or working towards Level 5) or equivalent professional experience
• Proven experience in a HR or people-focused role with knowledge of HR best practice and employment legislation
• Strong interpersonal and communication skills with the ability to build trust and rapport across all levels
• Experience in supporting employee relations casework
• Demonstrated commitment to wellbeing, inclusion, and equity in the workplace
• Excellent organisational skills and attention to detail
• Skilled IT user with experience in HR systems and Microsoft Office.

Desirable Criteria:

• Experience in wellbeing or engagement programme coordination
• Experience in a charity, public, or values-led organisation
• Awareness and empathy towards mental health issues
• Experience of data analysis or reporting in a people or HR context

Financial Transactions Supervisor

Location: St Albans, Hertfordshire, AL1 3JE
Hours: Full-time (37 hours per week)
Contract Type: Permanent
Salary: £38,949 to £42,500 inclusive annual salary up to 19.7 percent employer pension contribution.

Flexible working options (including hybrid)

About the role

St Albans City and District Council is seeking a skilled Financial Transactions Supervisor to oversee accounts payable, receivable, and cash handling operations. You will supervise a small team, ensuring accurate and timely financial transactions and reconciliations. Key responsibilities include monitoring regulatory compliance, guiding team members, and improving procedures. Strong technical knowledge of financial systems, leadership experience, and the ability to interpret financial regulations are essential.

About you

You are a confident leader with a strong understanding of financial systems and practices. Your attention to detail ensures accuracy in financial transactions, and you’re skilled in reconciliations and compliance with regulations like VAT and financial legislation. You’re highly organised, able to manage multiple tasks, and support your team effectively, offering guidance and training where needed. Excellent problem-solving skills help you address complex financial issues, and you’re comfortable working with large data sets, using Excel to analyse and present financial information. Your communication and interpersonal skills enable you to work well with both financial and non-financial colleagues.

Whilst Local Government/Public Sector experience is desirable, this is not essential. You will be receiving support, training, and guidance to ensure that you settle in your role.

If you are enthusiastic, pro-active, proficient in using Excel, with strong attention to detail, with strong organisational and communication skills and if you are ready for a new challenge, we would love to hear from you!

A minimum of AAT Level 3 is required.

Our team is friendly, and we work well together. Our office is based in St. Albans city centre, great location with excellent transport links, car park available and a short walk from the train station. It is a great place to live and work.

In addition to working within a great team and a comprehensive salary you will have access to:

• 28.5 days basic annual leave (increasing with service) bank holidays.
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform

This post is subject to a Basic Disclosure Check.

Closing date for applications: 30 November 2025
Interviews are scheduled for w/c: As soon as possible

NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.

You may also have experience in the following: Finance Manager, Financial Controller, Management Accountant, CIMA, ACCA, Operations Manager, General Manager, Commercial Management, Operations Management, Accounts Payable, Credit control, Payroll, Sales ledger, Accounts Receivable, Senior Credit Controller, Billing Analyst, Credit Control Manager etc.

REF-224 991

What if you could start your career in procurement at one of the UK's largest charities, learning from experienced professionals while making a real difference from day one? As a Procurement Assistant at Alzheimer's Society, you'll provide essential support that keeps our procurement function running smoothly - working with colleagues, managing critical data, and gaining hands-on experience in how procurement drives value in our mission to end the devastation caused by dementia.

About the opportunity

As a Procurement Assistant within our Finance & Assurance directorate, you'll be part of a dynamic team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth - trusted partners and credible experts who enable the organisation to make faster, better-informed decisions. This is where you'll build your procurement expertise while making meaningful impact, where your support enables our procurement team to focus on what matters most: transforming lives affected by dementia.

This is an excellent opportunity for someone at the start of their procurement career or looking to move into the field. You'll be the person who supports Procurement Officers and Business Partners to deliver their work across the Society. From major strategic projects to day-to-day operational needs. You'll handle a broad remit of work, from keeping records organised and gathering data that spots efficiency opportunities, to helping design how we communicate with colleagues across the organisation. It's a role that gives you genuine insight into procurement in action at a major charity, building knowledge and experience that will set you up for future success.

You'll also collaborate closely with other Assistants and Trainees across Finance & Assurance, bringing fresh thinking about how we can work together more seamlessly and support colleagues even better.

The Apprenticeship Opportunity

We're committed to developing our people, and we're open to supporting the successful candidate to pursue a Level 3 Procurement & Supply Assistant Apprenticeship - though this isn't essential, and we equally welcome applicants with prior experience who are looking for their next step.

This apprenticeship offers:

- Two qualifications in one – You'll gain both the apprenticeship standard qualification and Chartered Institute of Procurement & Supply (CIPS) certification.
- Clear progression pathway – With the option to progress onto Level 4 if desired.
- Manageable timescales – The programme typically takes between 13-15 months to complete.
- Flexible start – Learners can commence the apprenticeship within 3 months of starting the role.
- Professional development – Structured learning combined with on-the-job experience.

Apprenticeship Eligibility Requirements
To be eligible for the apprenticeship programme, you must:

- Have lived in England for the last 3 years.
- Be aged 16 or above (there is no upper age limit).
- Spend more than 50% of your time working in England.
- Not hold a higher qualification in the same subject area as the apprenticeship.

About you:
You're someone who's organised, eager to learn, and excited about building a career in procurement. You understand that great support work isn't just about completing tasks. It's about being proactive, spotting opportunities to improve processes, and helping teams work more effectively. You're comfortable with data and administration, and you're keen to understand the bigger picture of how procurement drives value.

You'll have:

- Good organisational and administrative skills, with attention to detail and the ability to manage records, files and documentation accurately.
- Good numerical and analytical abilities, comfortable working with data to support reporting and identify opportunities for improvement.
- Effective communication skills, able to engage with colleagues at different levels and help them navigate procurement processes.
- Enthusiasm for learning and development, with a genuine interest in building procurement knowledge and expertise over time.
- Ability to work both independently and collaboratively, taking initiative while also thriving as part of a team.
- Proficiency with standard IT systems and a willingness to learn finance or procurement software (existing experience with finance systems would be beneficial but not essential).

What you’ll focus on:

- Supporting Procurement Officers and Business Partners to deliver high-quality contract management and advice to colleagues across the Society, with a focus on driving efficiencies.
- Managing procurement records, files and documentation with accuracy and care, ensuring information is accessible and well-organised.
- Providing administrative support to the procurement team and wider directorate, including scheduling and minuting meetings.
- Gathering and analysing procurement data to help identify efficiency opportunities and support senior colleagues with recommendations.
- Helping colleagues across the Society navigate and understand our procurement processes through creative engagement approaches.
- Working collaboratively with other Assistants and Trainees across Finance & Assurance to address duplication, streamline administration, and improve how we support the Society.

Can you see yourself as part of the team that keeps procurement running smoothly while building valuable career experience? Are you ready to learn, contribute, and grow in a role where your support makes a real difference? Can you bring enthusiasm, organisation and a collaborative spirit to help ensure every pound is spent wisely in our mission to end the devastation of dementia?

Important Dates
The deadline for applications is 23:59 on Sunday 23rd November 2025.
Interviews will take place in December 2025 and will take place virtually.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Medway Recovery House in Kent.

Sounds great, what will I be doing?

The role involves supporting service users from referral through admission, ensuring their physical and emotional needs are met while collaborating with clinical teams for smooth transitions. Staff provide activities and interventions to help reduce crises, identify triggers, and create safety plans that promote mental health and prevent hospital admissions. One-on-one sessions are conducted to develop wellness recovery action plans, set SMART goals, and build social networks, alongside practical life skills training such as food preparation. Staff also liaise with statutory and voluntary agencies, deliver post-admission welfare support, and maintain high living standards between admissions, all while engaging in professional development to address challenges like self-harm and substance use.

The position emphasizes teamwork, co-production, and administrative duties. Staff collaborate with Recovery Workers and management to deliver a team-based approach, promote services, and support user engagement in peer-led activities and forums. They are responsible for maintaining accurate service user records, monitoring service upkeep, ensuring health and safety compliance, and working with multi-agency providers under governance protocols. Additionally, they contribute to developing service standards, follow policies and legislation, report maintenance issues, and undertake additional duties as required, always upholding health and safety rules and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The role requires demonstrable experience supporting people with mental health and complex needs, along with a strong understanding of recovery approaches and co-production. Staff should be able to design and deliver activities that reduce anxiety, build confidence, and support individuals in creating their own recovery journeys. This includes engaging service users in assessments, co-producing and reviewing support and safety plans, and maintaining accurate monitoring records for internal use and external reporting. A good knowledge of legislation, including welfare reform, the Care Act, and housing pathways, is essential, as well as the ability to handle financial transactions accurately and use IT systems, including MS Office and case management tools.

Flexibility and resilience are also key, with the need to work evenings, weekends, and bank holidays, while maintaining high service standards in unpredictable or challenging situations. The role requires excellent stakeholder relationship skills and the motivation to deliver consistent, high-quality support. An understanding of basic building safety issues and the ability to identify repairs is desirable. Overall, the position combines strong technical knowledge, administrative accuracy, and interpersonal skills to ensure effective support and recovery-focused care for service users.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.