Service volunteer volunteer jobs in Catford, greater london

The Programmes Coordinator plays a central role in delivering our community-based services. You will coordinate and support the delivery of programmes, peer-support groups, drop-ins, and activities, while managing referrals and supporting accessible, person-centred service delivery.

ALAG is a user-led, pan-London membership charity supporting autistic adults without a learning disability. The Autism Hub sits under ALAG and provides advocacy, peer support, counselling, advice, activities, and training—connecting people to services that improve wellbeing and quality of life.

Key Responsibilities

• Coordinate referrals, assessments, and service allocation
• Organise groups, drop-ins, and community activities
• Support delivery of counselling and advocacy services
• Manage schedules, bookings, venues, and online sessions
• Handle enquiries, inboxes, and appointment coordination
• Maintain accurate records and support reporting (GDPR compliant)
• Support service users with access, adjustments, and signposting
• Liaise with staff, volunteers, and external partners
• Monitor capacity and escalate risks or issues

About You

Essential

• Experience in administration, coordination, or similar role
• Experience in community, voluntary, health, or social care settings
• Understanding of autistic/neurodivergent needs
• Strong organisation and communication skills
• Confident IT skills (databases, email, online platforms)
• Commitment to inclusive, person-centred practice

Desirable

• Lived experience of autism
• Experience coordinating groups or supporting volunteers
• Knowledge of local services

Additional Information

• Community-based role with some evening/weekend work (with notice)
• Training and development provided

Location: Bexley SASS / Bexleyheath Central Library (This role includes office working)

Salary: Unqualified: £18,806.40 - £19,629.44 per annum (Based on an FTE salary of £29,385 - £30,671 per annum)

Qualified: £19,629.44 - £21,400.32 per annum (Based on an FTE salary of 30,671 - £33,438 per annum)

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 24 hours per week 

Contract: Fixed Terrm Contract (Until 31st March 2027)

Closing Date: Friday 10th April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Project Coordinator (Next Steps Domestic Abuse Drop-In Service) at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Role

As the Project Coordinator for the Next Steps Drop-down Service, you will oversee a team of volunteer mentors who provide ongoing emotional and practical support to women who have experienced domestic abuse, and previously accessed crisis services. Within this service, you will help cultivate a safe, supportive, and compassionate environment where women can rebuild confidence, reduce isolation, and progress in their recovery journey.

This role is rooted in lived experience and/or a deep sense of empathy and understanding, and is delivered through a trauma-informed, strengths-based approach.

About You

We are seeking friendly, reliable, and empathetic individuals who: 

• Are passionate about empowering women and supporting recovery from abuse 

• Are interested in developing skills and gaining insight into advice, support, and advocacy services 

• Can commit to supporting volunteers within an office environment

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering palliative and end of life care and support across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives. 

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

• • Growing and transforming our direct care and support
  • Delivering more practical information and support
  • Leading in shaping the end-of-life experience 

As an Associate Director, Caring Services, you will play a pivotal leadership role in making that belief a reality—shaping, delivering and growing high-quality caring services across London and the Home Counties.

This is a senior, influential role for an experienced leader who thrives at the intersection of strategy and operational delivery, and who is motivated by impact, partnership and purpose.

Reporting to the Managing Director, you will be accountable for the strategic and operational leadership of Marie Curie’s caring services within your place, ensuring services are high quality, financially sustainable and responsive to the needs of patients and communities.

You will lead performance, planning and partnership development, translating national strategy into local delivery while identifying opportunities for growth, innovation and improved outcomes.

Salary: £77,000 - £85,500 per annum

Contract: Permanent

Hours: Full time – 35 hours per week

Base: Hybrid – Home + a minimum of 1 day per week in our London Head Office

Application Process

• • Close date for applications: 22nd April 2026
  • Interview Dates:
    • Stage 1 – 6th May 2026
    • Stage 2 – 12th May 2026
  • As part of your online application, you will be asked for a CV.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 

Please click here to view the full job description

What you’ll be responsible for

As a senior leader within Marie Curie, you will:

• Lead the planning, performance and delivery of services, holding accountability for quality, patient outcomes, financial control, income and contract compliance.
• Drive financial and operational sustainability and commercial performance, delivering balanced budgets and growing place based revenue in line with agreed targets.
• Build and sustain strong partnerships with commissioners and system partners, developing and negotiating proposals that expand service reach and impact.
• Lead service improvement and innovation, testing new models of care, responding to unmet need and sharing learning across the organisation.
• Provide visible, values led people leadership, creating a culture of accountability, collaboration and continuous improvement across large, geographically dispersed teams.

We’re looking for a leader with the credibility, judgement and drive to operate at a senior level in a complex healthcare environment.

You will bring:

• Extensive senior leadership experience in healthcare, ideally across multisite or place based services.
• A strong track record of operational delivery alongside strategic transformation, including service redesign and improvement at scale.
• Confidence in financial leadership, including budget management, income generation and commercial decision making.
• Proven ability to influence and partner with commissioners and system stakeholders across complex landscapes.
• Highly developed people leadership skills, with the ability to engage, motivate and develop senior leaders and large workforces.
• A strong understanding of quality, regulation and patient experience, using insight and evidence to drive improvement.
• A professional healthcare qualification is desirable, or equivalent experience in a health related field, alongside leadership or management qualifications (Master’s level desirable).

This is an opportunity to shape services that truly matter, working at scale, with autonomy and influence, in an organisation driven by compassion, collaboration and excellence.

You’ll join a senior leadership community committed to innovation, partnership and delivering meaningful impact for people at the end of life.

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 6 April 2026

Assessment Day: Monday 13 April 2026 at NSC

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• Experience developing processes which are targeted at both internal and external audiences
• Experience of managing or supervising a large team
• Experience of leading projects manging change with various stakeholders

Desirable

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• A strong understanding of the voluntary and community sector, ideally within the youth sector
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience of empowering a team to deliver a first-class customer service
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

The Tenovus Macmillan Welfare Benefits First Contact Advisor Role

We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.

With your expert specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs as a Welfare Benefits First Contact Advisor and join us in a 3 Year Fixed Term Contract.

You'll need to be available to attend a Cardiff Assessment Centre week commencing 20th April for a 1st June start date.

The Tenovus Macmillan Welfare Benefits First Contact Advisor Role Details

This is a first line, important and meaningful holistic information and advice-giving role for an experienced Welfare Benefits Advisor. It’s about using information you collect to provide immediate welfare benefits advice and guidance, and/or refer, escalate and signpost seamlessly to other colleagues and services according to client needs.

It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.

The role is primarily home based with Cardiff Head Office working welcome. You’ll need to be flexible to commute to Cardiff as required with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis.

Working as part of a Financial Health and Wellbeing service, you’ll be making a first line assessment to determine urgency and priority for new client referrals gathering key financial and health information. Your work is mainly done over the phone but may also be in person or digitally where you’ll be advising and making decisions on next actions including giving advice to complete your cases, referring on or escalating the most complex cases.

Service referrals may come from cancer medical professionals or self-referrals from cancer patients. What’s important is you understand the whole picture and gather the right level of financial health information to give appropriate financial benefits advice and signpost to other services from the start of the relationship, so all potential cancer support opportunities are handled professionally.

Our service user experience is key, you’ll make sure the way you work is professional and personable and quality. You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment.  

The Tenovus Macmillan Welfare Benefits First Contact Advisor Fit

We’re looking for a team player who is experienced in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.

Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.

Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day focus on what’s important to achieve our shared goals.

If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.

The Tenovus Macmillan Welfare Benefits First Contact Advisor Skills

We’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.

To be great in this role you’re skilled with:

• The expert Welfare Benefits advice knowledge & customer service capabilities -you confidently know and can explain your stuff and help others well taking on feedback
• Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
• A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
• Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
• Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.

Summary of the role

Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes. This role is critical to the delivery of our mission and will support the Volunteering Programmes Manager to meet the needs of our community of 350+ volunteers so that we can reach even more LGBT+ young people across the UK. The role will be working across the Programmes Team, working on the Ambassador Programme and supporting the School Talks programme weekly. This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates.

About Just Like Us

Just Like Us is the LGBT+ young people’s charity. Founded in 2016, we work with primary schools, secondary schools and sixth form colleges across the UK to improve the lives of LGBT+ young people. To do that, we run several programmes:
● Ambassador Programme: We support our ambassadors to use their voice, develop skills and find community. They also deliver our School Talks programme to schools across the UK.
● School Talks programme: We train and support our LGBT+ 18 to 25 year olds to speak in secondary schools about growing up LGBT+ and allyship.
● Pride Groups: We help secondary schools set up and run lunchtime or after school clubs for LGBT+ pupils and their allies to meet, learn and get support, creating a safe space in every setting.
● Resource Library: We provide free resources to thousands of schools, making LGBT+ inclusive education accessible to all. This includes free e-learning for teachers to increase their confidence in creating LGBT+ inclusive educational settings.
● School Diversity Week: We run the UK-wide celebration of LGBT+ equality in primary and secondary schools. We provide free educational resources to thousands of schools, making LGBT+ inclusive education accessible to all.

Job Description

This role reports directly to the Volunteering Programmes Manager.

Programme delivery
● Support the Programmes Team to deliver our programmes
● Good regular communication and reporting to the Volunteering Programmes Manager
● Manage the administration of our Ambassador and School Talk programmes. Including the recruitment, training, opportunities and engagement of volunteers
● Deliver Ambassador volunteer training on the weekend, in-person at different locations across the UK and online
● Act as a first point of contact for ambassadors on our programmes, answering questions, sharing new resources and encouraging participation. This includes supporting ambassadors with their direct questions, managing the group chats on a daily basis and inboxes
● Support the School Talk programme, including organising bookings with schools, organising volunteers, supporting schools, supporting the whole delivery
● Represent the charity at conferences, events, prides and fairs
● Ensure volunteers to have a fulfilling and engaging experience when volunteering with Just Like Us, that they feel recognised and understand the impact of their contribution
● Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year.
● Support with the creation and development of resources for volunteers
● Assist the monitoring and evaluation of volunteering programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact
● Support our marketing and communication initiatives, writing emails and monitoring open rates
● Assist with the maintenance of our online databases and systems for confidential data
● Support programme effectiveness by contributing to improving internal workflows and procedures
● Escalate any issues, monitor risks and ensure compliance with relevant regulations

Cross-team working
● Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose
● Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences and ensures the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves.

Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants.

The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary.

Person specification: experience, skills and attributes

The applicant must:
● Be passionate about LGBT+ inclusion and be highly motivated to support us to grow
● Have excellent interpersonal skills and be a relationship builder with our volunteers who are LGBT+ young people across the UK aged 18-25
● Have good written and verbal communication skills
● Have excellent organisational and administrative skills, with great attention to detail
● Have a willingness to learn and develop
● Be able to travel across the UK, working some evenings and weekends to deliver ambassador training and oversee skill workshops for our volunteers
● Be able to work effectively both independently, as part of a team and across the organisation
● Be highly computer literate, willing to learn and use our database Salesforce quickly and proficient in using email, Google Sheets and Google Docs (or equivalent)
● Be able to work very effectively under pressure and meet tight deadlines

Desirable but not essential 
● Experience of working with and/or managing volunteers
● Experience of working with LGBT+ young people

The application deadline is 23:00 on Monday 20th April 2026.
Interviews will be held on Thursday 7th May and Friday 8th May 2026.

We look forward to receiving your application!

Are you passionate about creating meaningful volunteer experiences and strengthening how volunteers are supported and managed? ​

Do you enjoy supporting and developing volunteer leaders, helping them build confidence in leading volunteers and supporting strong volunteer relationships?​

Are you able to use volunteer feedback, insight, data and best practice to develop innovative approaches that improve volunteer retention, engagement and support, helping shape the future of volunteering at Samaritans?

​​

Samaritans is looking for a dedicated Volunteer Experience Advisor to join our dynamic team and help shape the future of volunteering across our network. Our incredible volunteers run more than 200 branches and locations across the UK and Ireland. They offer their time to help to deliver our 24-hour emotional support service to callers in many ways, from answering telephones and emails, to fundraising, generating publicity, administration and finance.

​

About the Role

Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.

You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.

​

About the Role

Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.

You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.​

Contract terms

• £30,000 - £35,000 per annum

• Permanent

• Full time (35 hours per week)

• Hybrid working: Linked to our Ewell (Surrey) office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
• We are passionate about flexible working, talk to us about your preferences
   

What you’ll be doing

• Providing expert advice and guidance to branches and regions on all volunteer management matters.
• Analysing complex or sensitive situations to identify key issues, risks, and appropriate courses of action.
• Developing and delivering initiatives and projects that strengthen and enhance the volunteer experience at Samaritans.
• Drafting clear, well-structured and professional written communications, including reports and formal correspondence.
• Supporting learning, training and resources that build confidence and capability in Volunteer Leaders.
• Contributing to the development and refinement of volunteer policies, processes and guidance.
• Supporting the fair, balanced and proportionate handling and effective resolution of volunteer concerns and complaints
• Identifying themes, risks, and organisational learning opportunities to inform continuous improvement.
• Working collaboratively with colleagues and stakeholders across the organisation.

​You’ll ideally bring:

• Experience working with or supporting volunteer, or advising on people related matters.
• Strong analytical skills and the ability to interpret complex and sensitive situations, producing analysis and meaningful conclusions.
• The ability to exercise sound judgement and take a balanced, proportionate approach.
• Excellent written and verbal communication skills
• Strong project management experience, including the development and delivery or improvement focused initiatives.
• A proactive, solutions focused and improvement-oriented mindset
• Knowledge of principles of natural justice and complaints management, and effective people resolution good practice.
• Experience of providing advice, training or support on volunteering matters.
• Experience and understanding of navigating organisational risk and safeguarding related volunteer matters .
• Report writing and presentation skills.
• Experience in prioritising workloads and working to deadlines with speed and accuracy.

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

​Applications close: Thursday 16th April @ 09:00am

Interviews: w/c 27th April

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Are you passionate about building a high performing team to support clients experiencing homelessness?

About the role

We have an exciting opportunity for a Service Manager to lead and support a professional team to support people experiencing homelessness. Leading a team of support workers, you will provide 24-hour staffed, supported accommodation to some of the most vulnerable people in the borough, using psychological and trauma-informed methods to support them in their recovery.

As Service Manager you will:

• Take overall responsibility for managing and coordinating the support for residents.
• Ensure the services is a safe and welcoming place to work and live.
• Make sure residents receive practical and personalised support in a way that is approachable, engaging, flexible and caring.
• Ensure residents are supported to make the most of their strengths and to identify and progress towards achieving their hopes, goals and ambitions.
• Provide residents have opportunities to contribute and be involved in the project, within St Mungo’s, and in their local communities.
• Deliver the service in line with contractual and best practice requirements.
• Take responsibility for managing, leading, motivating and developing the staff team.
• Maintaining and build on the network of relationships with statutory and voluntary agencies, and the local community.

You will also be responsible for managing the H&F Progression Coach, who is linked to all 7 projects across the H&F pathway holding a caseload, providing tailored support to individual residents for ETE purposes, also providing tenancy sustainment support to groups of clients in preparation for move on whilst maintaining relationships with volunteers across the pathway and ensuring they are supported.

About you

• You will be a solution focused and supportive manager of people, able to motivate and develop a team of support workers towards shared goals
• Will be client focused with a desire to tailor support to the needs of individuals who may be excluded from traditional community services
• You will bring a reflective and collaborative approach, and a willingness to continue to learn

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 8 April 2026

Interview and assessments on: TBC

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefits

Contract Type: Permanent 2.5 days a week. 

Salary: £45,000.00 to £50,000.00, dependent on your location, skills, knowledge and experience (salary will be pro-rata on a 2.5 days per week basis) 

Location: Belfast, Leed, Manchester, Birmingham or London (hybrid working) 

Interviews: 13th and 14th April 2026

At The King’s Trust, we’re on a mission to help young people thrive—and technology plays a vital role in making that happen. We’re looking for a Fundraising & Marketing Service Owner to lead the way in ensuring our Fundraising & Marketing systems and technology are optimised, effective, and aligned with our long-term strategy.

In this role, you’ll own the end-to-end delivery of fundraising technology solutions, collaborating with stakeholders to shape and implement a service that supports our fundraising teams, enhances supporter engagement, and drives revenue growth.

What You’ll Do:

• Lead the strategy, development, and optimisation of fundraising technology
• Work with stakeholders to ensure our systems support fundraising excellence
• Ensure our fundraising tech is scalable, secure, and future-proof
• Identify and mitigate risks while ensuring best-in-class data governance
• Keep on top of emerging fundraising technologies and digital trends
• Align fundraising technology with Finance, Delivery and People systems and overall Enterprise Architecture 

What You’ll Bring:

• Strong leadership and stakeholder management skills
• Technical knowledge of fundraising systems and CRM platforms
• Ability to translate complex tech into simple, effective solutions
• Experience delivering successful technology projects in fundraising or NFPs
• A passion for leveraging technology to maximise fundraising impact

This is a fantastic opportunity to be a part of shaping the future technology at The King’s Trust, making a tangible difference in young people’s lives.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Service Owner (Fundraising & Marketing)s? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Service Owner (Fundraising & Marketing)s! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join us as Therapeutic Hub Head of Service in Greenwich.

We’re looking for a skilled and innovative individual to lead one of our pioneering Therapeutic Hubs, developed in partnership with a local church. This role sits at the front line of responding to the growing mental and emotional health needs of children, young people and families, offering high-quality therapeutic support to intervene early and prevent crisis.

As Head of Service for the Hub, you will provide strong clinical leadership, delivering targeted therapeutic support for complex cases while overseeing referrals and therapeutic pathways within the Hub. You will lead and support a multidisciplinary team of volunteer counsellors, trainees and therapeutic coaches, modelling trauma‑informed, relational practice shaped by PACE values and reflective supervision.

Alongside direct delivery, you will play a key role in developing the Hub’s reach and effectiveness, working collaboratively with TLG, the partner church and local referrers. Safeguarding, quality and professional excellence are central to the role, with responsibility for ensuring the hub is a safe, welcoming and effective space for children and families from diverse backgrounds to find healing and hope.

If you are a skilled clinician with a heart for children, families and the local church, and you’re excited to help shape an innovative model of care, we would love to hear from you.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time, 2.5 days (18.75 hrs) per week (0.5 FTE)

Closing Date: Sunday 17th May

Initial Interviews: Monday 1st June – Online

Final Interviews: Mon 8th / Tuesday 9th June – at Emmanuel Church London

Title: Volunteer Journey Officer

Location: Gilwell Park (Hybrid) or Home-based
Contract: Permanent
Hours: 35 hours per week

Salary:
Hybrid - £33,476 per annum (inclusive of outer London Weighting) - Band E, Level 3 
Homebased - £31,716 per annum - Band E, Level 3 

For a Gilwell-based contract, there is an expectation to attend the office one day per week, plus one additional day per month for collaboration with the wider team.

For a home-based contract, there is an expectation to attend the office approximately once per month.

About the role

The volunteer journey is all about a volunteer’s experience in Scouts - from the moment they join, through how they learn, grow, and feel supported and valued.

In this role, you’ll design, test, deliver and maintain tools and processes that support this journey, including things like joining, local governance and the overall volunteer experience.

Working closely with volunteers and staff, you’ll help us welcome more people from all backgrounds and make sure they have a positive, high-quality experience - so we can give even more young people skills for life.

What you’ll do as our Volunteer Journey Officer

• Help shape a brilliant volunteering experience for over 140,000 volunteers
• Work with volunteers and staff to co-create tools, resources and guidance that really make a difference
• Lead fun and engaging sessions to hear directly from volunteers about what works (and what doesn’t!)
• Test out new ideas, gather feedback and tweak things to make them even better
• Support the rollout of new systems and ways of working across Scouts
• Deliver training, workshops and presentations to help volunteers thrive
• Be a go-to person for questions about the volunteer journey
• Work with teams across the organisation and build great relationships along the way
• Share what we’ve learned so we can keep improving together

Key responsibilities as our Volunteer Journey Officer

• Plan and manage projects that improve the volunteer experience from start to finish
• Create and develop helpful resources, learning and digital tools for volunteers
• Listen to volunteer feedback and use it to shape improvements
• Keep track of how things are going by collecting and looking at data and feedback
• Make sure everything we do is high quality and aligned with Scouts’ goals
• Adapt plans to suit different local needs while keeping a consistent approach nationally
• Support volunteers and staff as new processes and systems are introduced
• Work with a wide range of people, both inside and outside Scouts
• Step in to support the team with other tasks when needed

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary

For a full list of our benefits, click .

Closing date for applications: 23:59pm Sunday 19thApril 2026

Interviews will be held on Tuesday 28th April 2026 in person at Gilwell Park.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Volunteering Coordinator – Maternity Cover
Location: Home-based with travel to other centres
Contract Type: Fixed-term contract – 13 Months
Hours: 25 hours per week (part-time)
Salary: £20,200 per annum, pro-rata of £28,280, Band D, Level 3

About the Role

This is an exciting opportunity to play a key role in delivering and growing a national volunteering programme focused on outdoor adventure and youth development.

Working as part of a collaborative and supportive team, you’ll coordinate the recruitment, onboarding and support of volunteers across a range of programmes, including service teams, residential placements and events. You’ll help ensure every volunteer has a positive, safe and well-organised experience from first enquiry through to the end of their journey.

You’ll also support the development of service team opportunities and contribute to building alumni and ambassador pathways, helping to create a connected and engaged volunteer community.

What You’ll Be Doing as our Volunteering Coordinator:

• Coordinating volunteer recruitment, including enquiries, applications and interview scheduling
• Managing onboarding and pre-arrival administration, including compliance checks and documentation
• Supporting placement coordination across centres and acting as a key contact for volunteers
• Working closely with centre teams to plan volunteer needs and support delivery
• Supporting volunteer engagement and the development of service teams, alumni and ambassador initiatives

What We’re Looking For in our Volunteering Coordinator:

• Experience in coordination, administration, customer service or similar roles
• Strong organisational skills with excellent attention to detail
• Ability to manage multiple tasks and prioritise effectively
• Confident and clear communication skills, both written and verbal
• Ability to build positive relationships and handle sensitive information appropriately

What we offer as our Volunteering Coordinator:

• A supportive, inclusive, and collaborative team environment
• Ongoing learning and professional development opportunities
• 28 days’ annual leave (pro rata), rising to 32 days after 2 years, plus additional time off over Christmas
• Flexible working options to suit you, your role, and your team

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Monday 6th April 2026

Interviews will be held week commencing Monday, 13 April 2026

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Helpline Coordinator to oversee the day-to-day running of the SBS Helpline, delivering a high-quality advice, information, and support service to Black, minoritised and migrant women and girls experiencing violence against women and girls (VAWG).
To provide direct line management, guidance, and operational support to helpline staff and volunteers, ensuring the service is trauma-informed, safe, and effective..

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Deadline: Monday 27th April 2026 at 9:00 am
Interview dates: Thursday 7th and Friday 8th May 2026

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Solo Homes combines independent living with intensive personalised support to clients. By adopting a flexible, creative and strengths based approach, the Solo Homes initiative supports individuals to manage their tenancies in the community and improve their quality of life. Solo Homes is The Connection’s version of Housing First.

The Solo Homes, Women’s Service Pilot is an exciting and innovative extension to our specialist 24-hour supported housing service in Clapham for women from across South London who have experienced homelessness and multiple disadvantage. The successful candidate will work with 6 of the women currently living in this service to move in to their own social tenancies.

Salary: £38,753 - £43,471 (scale points 23 – 28)
Closing Date: Monday 6th April
Interview Date: Wednesday 15th April

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer