650 Social care jobs

About Kinship

We are Kinship. The leading kinship care charity. 

We're here for kinship carers - friends or family who step up to raise a child when their parents aren't able to. 

We support kinship families across England and Wales and are expanding our work into Scotland.

Let's commit to change for kinship families.

Purpose of the role: 

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers in West Dunbartonshire, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen their support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working from Y Sort It’s offices and directly in kinship carers’ homes and community spaces. You will work alongside Y Sort It’s Intandem mentors to ensure that both carers and the children they care for receive coordinated, complementary support.

Accurate recording of your work is essential to enable Kinship and Inspiring Scotland to understand what is working, demonstrate impact and learn from this pioneering pilot.

Direct support

You will provide intensive one-to-one support to kinship carers for up to six months, working within the delivery approach set out in the Kinship Connected Service Manual. You will also establish and facilitate a monthly support group for kinship carers in West Dunbartonshire.

This may include:

• Providing emotional and practical support to kinship carers.
• Completing structured needs assessments, SMART goal setting and regular reviews with kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.
• Establishing and facilitating a monthly support group for kinship carers in the local area.
• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families in West Dunbartonshire.
• Liaising with schools, local authorities and other professionals to coordinate support around families.
• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
• Signposting to relevant services, support organisations and Kinship training opportunities.
• Referring children in kinship care to Y Sort It’s Intandem mentoring programme where appropriate.
• Coordinating celebration and family events (including in Kinship Care Week).
• Supporting applications for grants for essential items or family breaks.

Partnership working with Y Sort It and Inspiring Scotland

• Work closely and collaboratively with Y Sort It colleagues on a day-to-day basis, building a strong co-location relationship that benefits kinship families.
• Develop and maintain clear cross-referral pathways between Kinship Connected and Y Sort It’s Intandem mentoring programme.
• Contribute to joint learning and shared reflection about how the whole-family model is working and what outcomes are being achieved for both carers and children.
• Represent Kinship professionally in all interactions with Y Sort It, Inspiring Scotland and other local partners.
• Participate in any joint reporting, learning or evaluation activities required by Inspiring Scotland.

Collaboration and wider partnership working

• Build constructive relationships with West Dunbartonshire Council and other statutory and voluntary sector partners to support awareness of the programme and effective referral pathways.
• Work closely with colleagues across Kinship, including Peer Support, Training and Communications, to ensure kinship carers in West Dunbartonshire can access the full range of Kinship’s support.
• Contribute to cross-team learning, sharing emerging insights about kinship carers’ experiences and the local landscape in Scotland to inform Kinship’s broader organisational learning.
• Represent Kinship at local meetings, networks or events to strengthen collaboration and raise awareness of kinship care in Scotland.

Safeguarding and risk management

Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL). In line with this policy, and mindful of the Scottish legislative and practice context, you will:

• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support of the safeguarding team.
• Follow and understand Kinship’s organisational safeguarding policies, as well as relevant Scottish guidance and legislation.
• Complete risk assessments for events in line with Kinship’s policy.
• Follow the Kinship Health and Safety policy.
• Use the StaySafe lone worker app.

Monitoring, evaluation and data quality

Accurate and consistent data recording is a core requirement of this role. As Kinship Connected in West Dunbartonshire is a pilot programme, high-quality records and documentation are essential to demonstrate impact to Inspiring Scotland and to generate the learning that will inform future development of Kinship’s work in Scotland.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model.
• Contribute to monitoring and reporting requirements for Inspiring Scotland, ensuring activity and outcomes are documented consistently.
• Fully contribute to quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact for kinship families.
• Contribute to the learning about how co-location with Y Sort It supports whole-family outcomes

Overview

Looking for a rewarding career where you can make a real difference?

Join our team at HMP Channings Wood as a Recovery Coordinator and help people overcome challenges, reduce the impact of drug and alcohol use, and take positive steps towards recovery.

You'll work closely with individuals throughout their recovery journey, providing tailored support, delivering interventions, facilitating group sessions, and helping people access the services they need to achieve lasting change.

Experience in substance misuse, criminal justice, mental health, social care, or a related field is beneficial, but we're equally interested in people with strong transferable skills, a passion for supporting others, and a commitment to making a difference.

This is an exciting time to join us. HMP Channings Wood is preparing for a significant prison expansion, creating opportunities for development, progression, and future career growth within a growing service.

If you're looking for a role with purpose, where you can empower people to build healthier, more positive futures, we'd love to hear from you.

Where: HMP Channings Wood 

Hours: 37.5 per week 

Contract Type: Permanent 

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

This is a rolling recruitment campaign and applications will be reviewed as they are received. The vacancy will close once a suitable candidate has been appointed, so early applications are encouraged.

Responsibilities

Looking for a Rewarding Career Where You Can Make a Real Difference?

As a Recovery Coordinator at HMP Channings Wood, you'll support people to overcome challenges, reduce the impact of drug and alcohol use, and take positive steps towards recovery.

You'll work closely with individuals throughout their recovery journey, helping them identify goals, access support, build resilience, and make sustainable changes that improve their health and wellbeing.

Experience in substance misuse, criminal justice, mental health, social care, or a related field can be beneficial, but we're equally interested in people with strong transferable skills, a passion for supporting others, and a commitment to making a difference.

Why Join Us?

This is an exciting time to join our team. HMP Channings Wood is preparing for a significant prison expansion, and our service will grow alongside it to support an increasing prison population.

Joining us now means becoming part of a growing team with exciting opportunities for development, progression, and future career growth.

What You'll Do

• Carry out assessments and develop personalised recovery plans.
• Support individuals throughout their recovery journey.
• Deliver one-to-one interventions and facilitate group sessions.
• Help reduce drug and alcohol-related harm and promote healthier lifestyles.
• Signpost and refer individuals to appropriate support services.
• Advocate on behalf of service users to improve access to support.
• Work collaboratively with prison staff, healthcare teams, and partner organisations.
• Support people to build confidence, resilience, and independence.
• Monitor progress and review outcomes to support positive change.

What We're Looking For

You might be a great fit if you:

• Enjoy helping and supporting others.
• Communicate effectively and build positive relationships.
• Can motivate and engage people who may be reluctant to access support.
• Are organised and able to manage competing priorities.
• Work well independently and as part of a team.
• Have a proactive, solution-focused approach.
• Are committed to learning and developing your skills.

Experience in substance misuse, criminal justice, mental health, social care, healthcare, community work, counselling, coaching, mentoring, or related services is welcomed but not essential. We value attitude, motivation, and transferable skills and will provide support to help you develop in the role.

What We Offer

• 25 days annual leave capped at 30 days. 
• Paid weekly Wellbeing Hour.
• Pension scheme and employee wellbeing support.
• Discounts on shopping, travel, and entertainment.
• Ongoing training and career development opportunities.

Join Us

At Change Grow Live, we believe everyone deserves the opportunity to change, grow, and live life to its full potential.

Apply today and help people take positive steps towards recovery, wellbeing, and a brighter future.

This is a rolling recruitment campaign and applications will be reviewed as they are received. The vacancy will close once a suitable candidate has been appointed, so early applications are encouraged.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

Closing Date

25/11/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Job Summary 
This Volunteering Coordinator is a new position that will directly support the management of our volunteers, the projects they work within and how they engage with people experiencing homelessness. Volunteers are integral to our projects year-round and contribute to our strategic goals around community power and solidarity. Our projects range from Christmas events, engagement projects, prevention initiatives and supporting fundraising campaigns. 

This Volunteering Coordinator will be instrumental in the recruitment, onboarding, welfare and on-going support of our volunteers, some of whom also use our services. They will be passionate about people and enjoy working closely within our project teams to ensure volunteers have the best possible experience. 

Key responsibilities 

As the Volunteering Coordinator is a new role for Caring in Bristol, certain elements will evolve as the position embeds into the team. However, the key focusses will be to: 

Recruitment of volunteers 

• Promote volunteering opportunities across the city 

• Target potential volunteers who support our mission and values, have appropriate skillsets, and represent groups who are representative of the clients we support and align with our strategic Equality, Diversity and Inclusion goals 

• Through a variety of promotional tools create and distribute volunteer recruitment assets for Caring in Bristol marketing channels to spread CiB volunteering opportunities 

• Attend volunteering recruitment events and engage with prospective volunteers 

• Work with Income Generation colleagues to build a base of engaged and informed volunteers to support fundraising events and activities in the community 

• Develop and deliver the volunteer application process 

• Conduct reference and DBS checks for new volunteers where required 

Volunteer Retention 

• Update and develop our volunteer induction programme with project staff embedding the values of the charity as well as an understanding of homelessness in our city 

• Provide pastoral guidance to volunteers, to ensure they feel heard and supported 

• Get to know our regular volunteers and work alongside them to understand the best way to motivate and engage them in their roles 

• Attend the projects on a regular basis 

• Work with CiB Safeguarding Leads to uphold the safety and safeguarding of volunteers and our service users in the development and management of volunteering in the organisation 

• Escalate volunteer complaints or disciplinary issues to project managers and senior management as appropriate 

• Manage communication with our volunteer groups, including curating a regular newsletter to keep volunteers informed about our work 

Administration - Volunteer Management & Development 

• Working alongside our Corporate and Community Coordinator, manage opportunities for groups of corporate volunteers within the organisation 

• Update volunteer-facing documentation and policies including the Code of Conduct, ensuring they are implemented consistently across Caring in Bristol volunteering

• Become the organisation's administrator/key user for the volunteer management database. 

• Provide administrative support to ensure volunteers receive any out-of-pocket expenses

• Support Caring at Christmas volunteer allocations and project-specific communication 

• Work as part of the Caring at Christmas on-site management rota 

• Manage the central volunteer email inbox, consulting with project teams where necessary to ensure queries are managed in an appropriate and timely fashion.

#Volunteer #Volunteering #Coordinator #Caring in Bristol #Homelessness #Bristol

We're looking for a kind, compassionate and resilient Support Workers to join our Homelessness and complex needs Social Care Service in Kensington & Chelsea.

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The working pattern for this role consist of:

Two positions in the Heaney Hub S609. Rolling over a 8 week period.
Three positions at 132 Lancaster Road S625. Rolling over a 4 week period.

Morning shift 7.30am to 3.30pm
Afternoon shift 2.00pm to 10.00pm

40 hour positions.

One role is already advertised.

What you'll do:
- Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
- The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
- Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
- Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
- Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments.

What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

Desirable:
- Experience working in homelessness

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

About DadVocates

DadVocates is a new four-year project, funded by The National Lottery Community Fund, that will train, mentor and supervise young dads with lived experience of young fatherhood to act as volunteer peer advocates for young fathers going through children’s social care (CSC) proceedings, including Child Protection, Child in Need and Public Law Outline.

The project responds to evidence from our work with over 800 young dads, which shows that the majority felt negatively about CSC proceedings from the outset: many hold fatalistic expectations about losing contact with their children and are reluctant to engage. By matching young dads with a trained volunteer DadVocate at the earliest possible stage, the project aims to build agency, improve engagement and ultimately improve outcomes for children.

Over four years, the project will train 40 volunteer DadVocates, support 100 young dads through CSC proceedings, and deliver father-inclusive practice training to 160 social workers and other professionals across five local authorities. It will also co-design clear guidance on what good father-inclusive practice looks like within children’s social care teams.

This is a genuinely ambitious project, working at the intersection of lived experience, peer advocacy, social care practice and systems change. It was conceived by a young dad who is now a NEYDL trustee and qualified social worker and has been co-designed with 174 young dads over three years.

The role

The DadVocate Programme Manager will lead this project from the outset. You will recruit, train, mentor and supervise our volunteer DadVocates; chair and manage the project Steering Committee; lead the development and delivery of professional training for social workers; oversee monitoring, evaluation and funder reporting; and manage the project budget.

This is a programme management role, not a casework role. Cases are held by NEYDL’s Senior Young Dads Workers; the DadVocates you manage provide peer support within those cases. You will have direct relationships with young dad beneficiaries through steering committee meetings, evaluation sessions and learning events, but your primary responsibility is managing and supporting the DadVocates and the systems around them.

The DadVocates are young dads with lived experience of young fatherhood, not professional practitioners. They will need significant support, encouragement and professional development to operate effectively in what can be a challenging environment. The quality of that management and support is central to the success of this project.

You will work alongside training and research providers, closely with NEYDL’s Senior Young Dads Workers as the case holders and be supported day-to-day by the CEO.

What we are looking for

We are looking for someone with substantial experience, knowledge and competency working within the children’s social care and social work arena, alongside a track record of managing projects in the voluntary sector. The ideal candidate will bring both: professional grounding in children’s social care/social work and the programme management experience to lead a complex, multi-strand project over four years.

You will possess a deep understand of the children’s social care and social work system, be able to design and deliver training that changes professional culture and have the people management skills to support a team of volunteer young dads who are developing professional skills alongside their advocacy role. You will also need to build trusted relationships with young dad beneficiaries, social workers, academic partners and a range of local statutory and voluntary organisations.

We particularly welcome applications from people with lived experience of young fatherhood or young parenthood, from people with personal or professional experience of children’s social care proceedings (including professionally qualified social workers) and people from minoritised backgrounds.

What we offer

NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. If you join us, you will be part of a team that genuinely believes in what it does.

In addition, we offer:

• 7.2 weeks’ annual leave per year, inclusive of statutory and public holidays
• 5% employer pension contribution
• A flexible hybrid working arrangement
• Regular supervision and fortnightly team meetings
• Funded professional development and training
• Mileage paid at 55p per mile for business travel
• The opportunity to lead a nationally significant project at the forefront of father-inclusive practice

Job purpose

To lead and manage the DadVocates project, a four-year National Lottery-funded programme training volunteer young dads as peer advocates for young fathers in children’s social care proceedings; delivering professional training to social workers; and working towards the embedding of father-inclusive practice across children’s social care teams in five local authorities.

Key responsibilities

1. Project management

• Take day-to-day responsibility for the management and delivery of the DadVocates project across all strands of activity
• Manage the project budget, monitor expenditure and liaise with the CEO and Finance Officer
• Update and maintain NEYDL’s Evaluation Framework with DadVocates-specific indicators and methodologies within the first two months of the project start date
• Ensure the project meets its funder milestones and KPIs, maintaining accurate records of outputs and outcomes
• Produce quarterly progress reports for internal review and contribute to annual funder reports
• Commission and manage the external evaluator for the four-year evaluation
• Identify and escalate risks and challenges to the CEO, recommending solutions

2. Steering Committee

• Chair and manage the project Steering Committee, which meets every two months and comprises young dads, NEYDL frontline staff, the safeguarding lead, social work professionals, related experts and academic partners
• Induct Steering Committee members, including young dads, into their roles, providing tailored support to ensure they can contribute confidently alongside professionals
• Use Steering Committee meetings to review progress, identify challenges and agree recommendations for the next period of delivery

3. Co-creating the DadVocate training programme

• Work with training and research providers, young dads and Steering Committee members to co-create a 100-hour peer advocacy training programme for volunteer DadVocates
• Deliver the DadVocate training programme alongside NEYDL staff and delivery partners
• Lead annual reviews of the training programme and update content in response to learning and feedback

4. Managing and supporting volunteer DadVocates

• Recruit and train 10 young dad volunteers per year (40 over four years), all with lived experience of young fatherhood
• Provide ongoing mentoring, supervision and wellbeing support to all active DadVocate volunteers: at least 50 hours per volunteer per year
• Set clear objectives for each volunteer, conduct regular appraisals and team meetings, and support their professional development and progression
• Recognise that DadVocates are young dads with lived experience rather than professional backgrounds, and provide the high level of structured support this requires, including supporting them to navigate professional environments with confidence
• Support the progression of volunteers into employment, further training and community leadership roles

5. Matching DadVocates with young dads in CSC proceedings

• Build and maintain referral pathways with social services, midwifery, Family Nurse Partnerships, Family Hubs and other local networks across target local authorities
• Match 100 young dads over four years with a volunteer DadVocate (10 in year 1, rising to 40 in year 4)
• Work closely with NEYDL’s Senior Young Dads Workers, who hold cases, to coordinate peer advocacy support within CSC proceedings
• Maintain oversight of active advocacy arrangements, ensuring DadVocates are appropriately supported and that safeguarding obligations are met at all times
• Engage directly with young dad beneficiaries through steering committee meetings, evaluation sessions and project learning events

6. Professional training for social workers

• Co-create professional training content with social workers and young dads on the Steering Committee, drawing on national research and NEYDL’s practice experience
• Deliver half-day induction training to 15-20 social workers per local authority at the outset of each area’s involvement, co-facilitated by young dads or DadVocate volunteers
• Deliver annual refresher training in each local authority
• Facilitate quarterly case review and learning meetings with social workers in each local authority, involving DadVocate volunteers
• Co-design guidance on what father-inclusive practice looks like within children’s social care teams, with social workers and young dads (first version in year 2; updated version in year 4)
• Organise and host two information-sharing events for social care professionals in years 2 and 4 (approximately 100 professionals per event)

7. Monitoring, evaluation and learning

• Coordinate data collection with young dads, DadVocate volunteers and social workers using NEYDL’s evaluation tools and new instruments co-designed for this project
• Produce annual evaluation reports and disseminate learning through NEYDL’s wider networks, events and conferences
• Share learning through stakeholder events, professional networks and NEYDL’s regular sector-facing activity

8. Safeguarding

• Ensure robust safeguarding arrangements are in place for all project activity, particularly for DadVocate volunteers operating within CSC proceedings
• Work closely with NEYDL’s Safeguarding Lead to ensure policies and protocols relevant to the project are current, understood and followed by volunteers and partners
• Act as first point of contact for safeguarding concerns arising within the DadVocates project

9. Collaboration and partnerships

• Work closely with NEYDL’s Senior Young Dads Workers as case holders, ensuring a joined-up and consistent approach to supporting young dads involved in the project
• Build and maintain relationships with academic, statutory and voluntary sector partners
• Work with the Business Development Manager to help secure longer-term Local Authority funding for DadVocates, using evidence of impact from the project to support conversations with Local Authorities and expand the project’s reach beyond the areas and targets in the original funding bid
• Represent NEYDL and the DadVocates project at external meetings, networks and conferences
• Contribute to NEYDL’s wider communications and engagement activity

10. Other

• Deputise for the CEO as required
• Report to the Board of Trustees in person or in writing on a quarterly basis as required

11. Standard clauses

• The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
• The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
• The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
• This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
• This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

Lead a service that changes lives

Do you want your leadership to have a direct and lasting impact on people affected by domestic abuse?

We are looking for an experienced, compassionate and motivated Domestic Abuse Service Manager to lead and develop our specialist services across Leicester, Leicestershire and Rutland.

This is much more than an operational management role. You will lead a committed team delivering support through safe accommodation, community and outreach services, helping ensure adults and children affected by domestic abuse receive safe, high-quality and empowering support when they need it most.

You’ll have the opportunity to shape services, strengthen partnerships and help define what excellent domestic abuse support looks like.

The opportunity

Reporting to the CEO, you will provide confident leadership across our domestic abuse services, managing a diverse team of practitioners, outreach workers, project staff, volunteers and others.

You’ll create a positive culture where staff feel valued, supported and able to deliver their best work, while maintaining high standards of safeguarding, quality and practice.

You’ll build strong relationships with police, housing, health, children’s services, courts, commissioners and voluntary sector partners, ensuring the voice, rights and safety of victim-survivors remain central.

As our Designated Safeguarding Lead, you’ll play a key role in developing a strong safeguarding culture across the organisation, ensuring concerns are managed effectively and learning leads to meaningful improvement.

You’ll also use data, outcomes and feedback to understand what is working, identify emerging needs and drive service development.

You will:

• Lead, support and develop a dedicated domestic abuse team.
• Oversee safe and effective delivery across refuge, community and outreach services.
• Champion trauma-informed, strengths-based and person-centred practice.
• Lead safeguarding for adults and children and contribute to multi-agency processes.
• Develop and deliver training on domestic abuse, safeguarding, risk and trauma-informed practice.
• Build effective relationships with commissioners and partner agencies.
• Monitor performance, analyse data and evidence the impact of our work.
• Contribute to service development, funding applications, tenders, policy and organisational learning.
• Ensure contractual, quality, health and safety and financial requirements are met.
• Promote equality, diversity, inclusion and anti-discriminatory practice.

About you

You’ll have experience of managing people and services, together with a strong understanding of domestic abuse and its impact on adults and children. Experience within domestic abuse, safeguarding, housing, social care, family support or a similar specialist service would be highly relevant.

You’ll combine strong leadership with genuine compassion. You’ll be confident managing risk and complex situations, able to challenge poor practice when necessary, and committed to developing others.

We’re looking for someone who is:

• An inspiring and supportive people manager.
• Experienced in trauma-informed, person-centred

Waking Night Support Workers

We're looking for a kind, compassionate and resilient Waking Night Support Workers to join our Mental Health Social Care Service in Ealing.

£23,088.00 per annum, working 30 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.

This is a Waking Night role working to support young people throughout the night at the service.

The working pattern for this role Includes: three 10-hour night shifts per week, with shift times varying between 9:30pm-7:30am and 10pm-8am.

What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing referrals, completing assessments and obtaining and maintaining all relevant paperwork

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.

What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.

Desirable:
- Experience working in complex mental health environments

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Learning disabilities Social Care Service in Hertfordshire.

£29,672.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

The working pattern for this role consist of:
40-hour days. Possession of a full driving licence (a full driving licence that enables them to drive a manual and automatic car as part of their duties) is a mandatory requirement.

Wood Lane End Shift Pattern Breakdown: 40 hours role days Core Shifts
* Early Shift: 07:00 - 15:00 subject to change
* Late Shift: 14:00 - 22:00 subject to change
Sleep In Duties
* Sleep In 9:30pm-7:30 am (handover starts at 9:30pm):
Staff remain on-site overnight and sleep on the premises and need to respond to emergencies/situations that require their support. The sleep in will be paid a s a block.

What you'll do:
* Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open up new opportunities for the customer;
* Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
* Supporting the customer in their sensory routine, trialling and testing new sensory experiences;

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and is able to facilitate connections with new people and places;
* Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming;
* Is confident enough to try new things and take positive risks on a regular basis;
* Exudes a warm friendly and fun presence;
* Prefers working as part of a group or team;

What you'll bring:
Essential:
* NVQ Level 2 or equivalent
* Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
* Driving licence and a willingness to drive as part of support duties;

Desirable:
* Experience of engaging vulnerable people with complex needs in meaningful activities.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

Are you looking for a life mission and a rewarding career where you can help find ways of tackling social and environmental problems in the UK and globally? Do you want to change the world and people’s lives? 

Bridges Outcomes Partnerships is looking for enthusiastic and motivated individuals who are intellectually curious and understand the value of how collaborative design, flexible delivery and clear accountability can contribute to achieving a positive social, health and environmental impact.

Bridges Outcomes Partnerships is a mission-driven not-for-profit social enterprise. We work with Government, community groups and specialist partners to design and deliver vital services that support people to improve their lives, in areas ranging from education and wellbeing to housing, employment and environmental protection.

Bridges Outcomes Partnerships is a not-for-profit subsidiary of Bridges Fund Management, a specialist impact-driven fund manager. Over the last decade, we have had the privilege of working on 100+ outcomes contracts, supporting over 1,400,000 people, delivering £200m+ worth of outcomes across the globe and creating £1.9bn+ of public value in the UK

There is a strong case for expanding Social Outcomes Partnerships in the UK and other high-income countries: Needs in our communities are increasingly complex and interconnected. Traditional service provision and delivery often struggle to tackle wicked social problems. There has been an unprecedented rise in referrals to children social care, populations who are experiencing homelessness, people managing multiple chronic conditions, facing domestic abuse challenges in their households, and many other multi-faceted issues. Public resources are stretched – making long-term holistic funding for comprehensive services challenging. Traditional input-based models often fail to improve lives of communities and achieve poor value for public money. This is why Social Outcomes Partnerships can be part of the solution – offering holistic, localised, and personalised solutions with our communities. With more than fifteen years of experience, Bridges Outcomes Partnerships can play a role in galvanising more outcomes-based approaches, creating long-term impact through accountability, collaborative design, and flexible delivery while achieving better value for money for outcomes payers.

The role of Bridges Outcomes Partnerships spans project development (working with outcome funders and others to design and launch the delivery), partnership coordination, project and delivery management (coordinating the delivery phase and liaising with the various stakeholders) and project finance (sourcing social investment to fund the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Better Society Capital, UBS Optimus Foundation, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

In the year to come, we are focused on growing our direct and systemic impact nationally and internationally, and we are incredibly excited about your help on this journey!

We would love to hear from you if you are:

· Curious, analytical, highly numerate, and great at solving problems 

· Exceptional at building strong working relationships with team members and across a range of stakeholders

· Flexible and adaptable team player with a can-do attitude

· Able to undertake a variety of activities with a substantial degree of personal responsibility and autonomy

About the opportunity:

We are looking for someone exceptional to join our team as we build new projects and partnerships.

As a Social Investment Manager, you will work on the outcomes contracts activity in both the UK and other high-income countries. You will develop new projects and partnerships along with ongoing management of the existing portfolio.

Here’s a taste of what you’ll do:

> Initiate and execute the development of outcomes partnerships opportunities: Identifying and engaging with challenges faced by central and local government and delivery partners to develop impactful delivery models which tackle those challenges.

> Lead on the implementation of a full project lifecycle of an outcomes-based project and a portfolio of outcomes partnerships, including tasks such as leading on initial assessment and investment processes in project development, developing outcome contract models, leading operational and financial analysis, managing complete legal negotiations and documentation processes.

> Innovating in our delivery: Proactively engaging with key stakeholders to develop and implement delivery innovations while considering any key assumptions around operations, impact, and finance; supporting teams to solve problems using first principles. This includes working with delivery partners to help create the best possible impact in sustainable ways, by identifying issues and opportunities, initiating projects, and developing delivery innovations.

> Creating and maintaining excellent stakeholder relationships: Engage in strong rapport-building with commissioners, outcome funders, and delivery partner teams; identify best delivery team structure for our internal operational teams; and contribute to social investor meetings to present project and market development activities.

Key attributes we are looking for:

> A genuine passion to drive social change: We are constantly searching for new ways to dramatically change the status quo. This requires someone with excellent attention to detail and who will demonstrate the ability to lead on impact and value creation.

> Ability to deliver more than the system expects: We believe that more is possible than the current system is achieving, and we need to demonstrate this in practice. This requires tenacity and relentless optimism.

> Ability to think differently: We will not succeed by copying existing models or structures. Our projects and investments all require the team to think through each problem from first principles and find the most effective and efficient new solution in each case. This requires logic, analytical rigour, and a willingness to question assumptions. It also requires the desire to work in a dynamic environment, along with the ability to be solutions-focused and work in a small team.

> Ability to build and maintain trust: We aim for the edge of what we believe is possible, from ourselves and our partners; this can only be achieved through mutual trust. Everything we do must be open to scrutiny and full transparency. This requires excellent interpersonal skills and absolute integrity.

>  A self-starter comfortable working through complexity and co-ordinating diverse sets of stakeholders against tight deadlines and competing priorities.

Suitable candidates will have:

> 7+ years of experience working in social investment, financial and senior operational roles within the VCSE sector, management consulting, public sector delivery, or similar sectors.

> Excellent financial and modelling skills, with extensive experience in supporting the development of comprehensive business/financial plans.

> Strong delivery and investment, advisory and/or operational track record.

> Higher degree level education or equivalent experience.

> Exceptional interpersonal skills, adept at working with multiple stakeholders.

> Experience supporting the development of comprehensive value creation strategies.

> Strong strategic, commercial and entrepreneurial judgement.

> Experience of working with government partners to develop social change projects is desirable.

> Experience of the social sector is desirable.

> Experience of impact investing is desirable.

> Experience working on projects tackling developmental challenges, preferably in areas like education, health and employment is desirable.

> Dutch language skills are desirable (as this role is anticipated to work on an outcomes partnerships in the Netherlands).

Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training.  All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times.

Data Protection Commitment

As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making.

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme

• We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB We value authenticity and are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 28th September.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. 

When a child or young person is diagnosed with cancer life is turned upside down – for them and their family.  Fear, isolation, extreme money worries, not knowing where to turn – this is the reality for many.

At Young Lives vs Cancer, we help children, young people and families find the strength to face whatever cancer throws at them. You could be a part of the team making it happen.

The Role 

We are looking for an experienced Social Worker with Demonstrable post-qualifying Social Work experience to join our London & South East Team supporting children and young people diagnosed with cancer.

We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with an established NHS multi-disciplinary team and services in the community.

This role is part home, part site-based. Your contractual base will be both Home and Great Ormond Street Hospital.

This role is subject to a Criminal Record Check. In the event of a successful application, a Enhanced Criminal Record Check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.

About You

You will be committed to delivering high quality social work support to promote the best outcomes for the children, young people and families we work with. You will need to be resourceful and resilient. You will have a positive attitude and be willing to embrace difference. As part of the wider Young Lives vs Cancer team you will actively engage with the work of the charity and welcome opportunities to get involved.

You will have:

• A recognised Social Worker qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
• Demonstrable post-qualifying Social Work experience working with children, young people and their families/carers in a social care setting.
• Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
• Sound knowledge of child and young people development.
• An understanding of the impact of serious illness for children, young people and their families.
• Excellent interpersonal skills.

WHAT WILL I GAIN?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

ACCESSIBILITY

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

Previous applicants need not apply

At Yeldall Manor, we have been helping men overcome drug and alcohol addiction for over 50 years through our residential rehabilitation programme and Christian recovery community. We believe that lasting recovery is possible and are committed to supporting individuals to rebuild their lives, restore relationships and discover renewed hope and purpose. 

We are looking for a committed Christian to join our Recovery Coordination Team as a Recovery Officer. This is a rewarding and varied role at the heart of our recovery programme, providing practical, emotional and spiritual support to men seeking freedom from addiction. 

As a Recovery Officer, you will act as a keyworker for residents, helping them navigate their recovery journey, achieve personal goals and overcome challenges along the way. You will work closely with residents, colleagues, families, commissioners and external agencies to coordinate support and ensure each individual receives the care they need to thrive. 

This is an exciting opportunity for someone who is passionate about recovery, enjoys building meaningful relationships and wants to make a genuine difference in people's lives every day.

Benefits

• 25 days annual leave plus bank holidays, rising to 30 days after 3 years' service. 
• Company pension. 
• Employee Assistance Programme (EAP).
• Death in service benefit. 
• Meals provided whilst on site. 
• Ongoing training and development opportunities. 
• Supportive supervision and appraisal process.

What will you do?

• Act as a keyworker, providing personalised support to assigned residents. 
• Develop, monitor and review care plans and risk assessments.
• Support residents in achieving programme goals and progressing through the stages of recovery. 
• Conduct resident inductions and provide ongoing guidance and encouragement.
• Coordinate move-on planning and support residents to prepare for independent living.
• Liaise with families, support networks and partner agencies. 
• Work closely with healthcare professionals, probation services, local authorities and other stakeholders. 
• Monitor resident wellbeing, behaviour and engagement with the programme. 
• Carry out drug and alcohol testing, room searches and other safeguarding responsibilities in line with policy. 
• Dispense medication following training and competency assessment. 
• Contribute to resident reviews, reports and multi-agency meetings. 
• Support admissions by conducting assessments and interviews with prospective residents. 
• Maintain accurate records and ensure compliance with data protection requirements. 
• Participate in the Christian life of the organisation, including prayer meetings, fellowship gatherings and celebrations. 

What are we looking for?

• Experience working with vulnerable adults, addiction recovery, rehabilitation, social care, housing or related services.
• Understanding of the challenges faced by people recovering from addiction.
• Strong organisational, administration and record-keeping skills. 
• Excellent verbal and written communication skills. 
• Ability to build positive, professional relationships with residents and external agencies. 
• Experience of care planning, risk assessment or keyworking is desirable.
• Ability to work both independently and as part of a team. 
• Good boundaries, conflict management and problem-solving skills.
• Good IT skills, including Microsoft Office and case management systems. 
• Full UK driving licence. 
• Demonstrated commitment to the Christian faith, ability to encourage others in their faith and able to support the Yeldall Basis of Faith, Ethos Statement and values. 

About You

You will be someone who genuinely enjoys helping people grow, overcome challenges and achieve lasting change. You will be compassionate and resilient, able to support residents through difficult situations while maintaining appropriate professional boundaries.

You will be organised, adaptable and comfortable working in a dynamic residential environment where no two days are the same. Most importantly, you will be passionate about seeing lives transformed and committed to supporting men as they rebuild their lives free from addiction.

We welcome applications from people in recovery who can demonstrate appropriate stability and readiness for the responsibilities of the role.

As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to inspire others in their faith journeys, seeking the guidance of the Holy Spirit in all key decisions.

Our Christian Ethos

Yeldall Manor is a Christian faith-based charity and recovery community. We welcome applications from people who are committed to our Christian ethos and values and who are willing to actively contribute to the Christian life of the organisation. 

Safeguarding

Yeldall Manor is committed to safeguarding and promoting the welfare of vulnerable adults. The successful applicant will be required to undergo an Enhanced DBS check including a check against the Adults' Barred List due to the nature of the role.

About Yeldall Manor

For over five decades, Yeldall Manor has supported men seeking freedom from addiction through a structured residential rehabilitation programme, therapeutic support, work-based activities and Christian community life. We are passionate about seeing lives transformed and are looking for people who share our commitment to recovery, compassion and hope. 

This is more than a job. It's an opportunity to walk alongside people at one of the most important moments of their lives and help them discover a future filled with hope, purpose and lasting recovery.

Advice & Navigation Manager

6-Month Fixed-Term Contract (potential to extend)
28 hours per week (4 days)
Hybrid Working | North London
£30,310 per annum (pro rata salary based on £37,887 FTE)
ASAP Start
Subject to an Enhanced DBS check

A community-focused charity is seeking an experienced Advice & Navigation Manager to lead and develop a busy frontline service supporting individuals experiencing poverty, health inequalities, social isolation, housing challenges and other forms of disadvantage.

This is an excellent opportunity for an experienced service manager with a strong background in casework oversight, safeguarding, service quality and team leadership. Managing a team delivering advice, navigation and social prescribing support, you will ensure residents receive high-quality, person-centred services that make a genuine difference to their lives.
The Role A key focus of this position is the oversight and management of complex casework. You will ensure effective triage, caseload allocation, case progression and closure, supporting staff to deliver safe, timely and impactful interventions.

Alongside day-to-day service management, you will provide leadership to a team of advice workers, social prescribing practitioners and volunteers, ensuring high standards of practice, compliance and safeguarding. You will also work closely with health partners, statutory agencies and community organisations to strengthen referral pathways and improve outcomes for residents.

Key Responsibilities

• Lead the delivery of advice, navigation and social prescribing services.
• Oversee casework management, including referrals, triage, caseload allocation, quality assurance and case progression.
• Support staff with complex cases, safeguarding concerns and complaints.
• Line manage and develop a team of frontline staff and volunteers through supervision, coaching and performance management.
• Ensure compliance with safeguarding, data protection, health and safety and organisational policies.
• Monitor service performance, outcomes and impact, using data and insight to support continuous improvement.
• Build and maintain effective partnerships across health, local authority and voluntary sector organisations.
• Contribute to reporting, service planning and the delivery of contractual and funding requirements.

About You We are looking for someone who can demonstrate:

• Significant experience managing advice, navigation, support, advocacy or community-based services.
• Strong experience overseeing complex casework involving vulnerable or disadvantaged individuals.
• Experience managing or supporting social prescribing, community health or welfare advice services.
• A thorough understanding of safeguarding, risk management and professional boundaries.
• Experience leading, supporting and developing teams through effective supervision and performance management.
• A track record of working in partnership with health, statutory and voluntary sector organisations.
• Experience using data and service insight to improve performance and demonstrate impact.
• Excellent communication, organisational and stakeholder management skills.

Desirable Experience

• Social prescribing within primary care or community settings.
• Service development, improvement or change management.
• Leading hybrid or community-based teams.
• A relevant qualification in advice, health, social care or management.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Location: Hybrid working part-time home and between the Christie and Manchester Children’s Hospital

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We are looking for an experienced Social Worker to join our Manchester Team supporting children and young people diagnosed with cancer.

We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with established NHS multi-disciplinary teams and services in the community.

This role is hybrid working requiring two to three days per week to be hospital based. Your contractual base will be both Home and Hospital.

This role is subject to a Criminal Record Check. In the event of a successful application, a Enhanced Criminal Record Check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.

 This role is also subject to a Social Worker Registration.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• You will be committed to changemaking and delivering high-quality social work support to promote the best outcomes for the children, young people and families we work with.
• You will assess needs and develop an action plan, you will need to be curious, creative, resourceful, courageous and resilient.
• You will have a positive attitude and be willing to embrace difference.
• You will need a willingness to work collaboratively with the wider Young Lives vs Cancer team; you will actively engage with the work of the charity and welcome opportunities to get involved.

What do I need?

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• A recognised Social Worker qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
• Experience working with children, young people and their families/carers in a social care setting.
• Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
• Sound knowledge of child and young people development.
• An understanding of the impact of serious illness for children, young people and their families.
• Excellent interpersonal skills.

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Liz Morrey.

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About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Job purpose

The Senior Advice Manager is responsible for the effective day-to-day management and coordination of Toynbee Hall’s debt advice services across multiple locations. The postholder will ensure services are appropriately resourced, accessible and delivered consistently, meeting agreed contractual, quality, compliance and performance requirements.

The Senior Advice Manager will manage and develop Debt Advisers, Trainee Debt Advisers and Administrators; monitor service performance and capacity; address operational issues and risks; and ensure appropriate action is taken where performance or quality falls below expected standards.

Working closely with the Head of Debt and Money, Quality Assurance and Technical Supervision colleagues, the postholder will use performance information, quality findings and operational insight to identify areas for improvement and ensure agreed actions are implemented.

Key Responsibilities

Management of local sites to ensure all services are available.

• Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
• Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.
• Identify resource gaps, operational risks and service pressures, implementing solutions to maintain service delivery and performance.
• Build and maintain strong relationships with local authorities, housing providers, community organisations and partner agencies, representing Toynbee Hall at meetings, networking events and community engagement activities to strengthen referral pathways.

Line management of a team to ensure objectives are set and met

• Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
• Conduct regular one-to-one supervision, team meetings and performance reviews providing constructive feedback and clear expectations.
• Coach, mentor and develop staff, identifying learning and development needs supporting career progression and fostering a culture of continuous improvement.
• Provide technical guidance and support on complex debt advice cases, ensuring advisers deliver accurate, compliant and client-centred advice.

Ensure compliance and the quality of advice required are achieved

• Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
• Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.
• Analyse service performance and management information, identifying trends, risks and areas requiring action, and provide recommendations to the Head of Debt and Money.
• Ensure case files meet all quality assurance, audit and contractual standards.
• Manage and respond to complaints relating to debt advice service delivery in line with Toynbee Hall’s complaints procedure, ensuring appropriate investigation, timely resolution and that learning is used to improve service delivery.

Essential Criteria

Experience and Skills 

• Significant experience of managing frontline advice services and managing highperforming teams to achieve service, quality and performance objectives.
• Demonstrable experience of line management, including supervision, performance management, coaching, mentoring and staff development, including effectively addressing underperformance.
• Experience of delivering regulated debt advice services and having management responsibility for maintaining high standards of quality, compliance and client care. • Proven ability to provide technical guidance and appropriate support on complex debt advice cases, working within agreed technical supervision and escalation arrangements.
• Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering FCA-regulated debt advice and supporting the quality and development of debt advice practice.

Communication and Interpersonal Skills

• Excellent leadership, communication and interpersonal skills, with the ability to
  inspire and motivate others.
• Ability to build positive relationships with colleagues, partners, funders and external
  stakeholders.
• Excellent written and verbal communication skills.

Our Benefits Package

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Healthcare Cash Plan
• Perk Box

Further information

We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. 

Applicants must have the right to work in the UK. 

Please refer to the attached job description for more details