Social care jobs

Role: Engagement Advice Worker – Better Together Service

Location: Lambeth, London (Community-based with flexible working)

Package: Generous Pension (7% Employer Contribution) | 26 Days Annual Leave + Bank Holidays (rising to 31 days) | Kind, Inclusive Culture

Why Join Age UK Lambeth?

At Age UK Lambeth, we believe getting older should be celebrated, not sidelined. We exist to challenge the stigma of ageing, tackle social isolation, and make sure older adults get the right support at the precise moment they need it.

We’re a learning space, not a knowing space, which means we listen, adapt, and build real relationships with our community. If you are passionate about empathy, human connections, and driving meaningful local change, you’ll fit right in.

The Role: What You’ll Be Doing

Gambling-related harm often goes unnoticed, carrying a heavy stigma for those affected—both directly and indirectly (affected others). Through our Better Together service, you will be on the frontline of changing that narrative in Lambeth.

This role is a dynamic blend of proactive community engagement and impactful, one-to-one support.

Community Engagement and System Change

• Meet people where they are: Take our message straight into the heart of Lambeth—visiting barbershops, faith groups, sports venues, shopping centres, and local cultural hubs.

• Build local alliances: Partner with community leaders, residents, and local organisations to spark open conversations, break down stigma, and drive referrals.

• Educate and inspire: Deliver lively presentations, host information sessions, and help run conferences to train local professionals and raise public awareness while helping to normalise conversations about gambling harms so they are easier to recognise, prevent, and seek support for.

Personalised, Strengths-Based Support

• Provide 1:1 tailored advice: Work directly with adults impacted by gambling harm to identify their strengths, set personal goals, and rebuild their wellbeing.

• Offer holistic social prescribing support: Guide clients toward specialist care (such as the NHS Primary Care Gambling Service) while helping them navigate connected challenges like housing, debt, loneliness, and mental health.

What You’ll Bring to the Team

• Outreach Expertise: Proven experience stepping out into the community, running outreach activities, and speaking confidently to audiences of all sizes.

• Relationship Building: Natural networking skills with a knack for establishing trust with community groups, residents, and multi-agency partners.

• Caseload Management: The ability to work independently, manage shifting priorities, and adapt seamlessly as our service grows.

• Clear Communication: Warm, engaging interpersonal skills paired with clean, accurate record-keeping.

• Empathy & Drive: A genuine commitment to person-centered support and outcome-focused work.

• Energy & Enthusiasm: Bring warmth, energy, and a positive spark to every interaction, making conversations engaging, memorable, and impactful.

Please don’t worry if you do not have experience working with those affected by gambling, Age UK Lambeth will provide full training including Level 2 under the “Don’t Gamble With Health” programme.

Why You’ll Love Working Here

• Strong Financial Support: Generous pension plan with a 7% employer contribution.

• Work-Life Balance: 26 days of annual leave (plus public holidays), increasing to 31 days after 5 years.

• A Culture That Cares: Join a supportive, warm team that puts kindness and flexibility at the core of everything we do.

How to Apply

To apply via Quick Apply, please submit:

1. Your updated CV

2. A brief cover letter

3. Short answers to our 4 application questions (max 250 words per question)

A Quick Note on Using AI:

We want to hear your voice! While tools like ChatGPT can be helpful for brainstorming, over-relying on them can make your application sound generic. We strongly encourage authentic, personalised answers so we can get to know the real you and understand your unique passion for this role.

Want to work in a fast-paced environment with opportunities to learn advice skills? Are you a proactive person interested in making a real difference to Disabled people?

 

About the role

 

RAID has 4 main advice areas: Information Navigation, Benefits Advice, Energy Advice and Money Advice. The Cost of Living Crisis has disproportionally impacted Disabled people, who are more likely to face higher living costs, barriers to employment and reduced financial resilience, making it harder to cope with rising household expenses. Many of the people we see are in challenging situations; struggling with debt, experiencing food and fuel poverty, facing homeless and dealing with loneliness and isolation. The work can be emotionally challenging.

As well as our advice work we administer a number of grants on behalf of local grant giving charities and the local authority and you will play a key role in helping us to process grants in a timely and efficient way as well as supporting with advice enquiries.

Our teams are busier than ever and this role will play a vital part in supporting the team with administration tasks including; processing grants and gathering client evidence, taking client enquiries from the phone, website and email and uploading them to our database, scanning and photocopying.

You will spend your time working directly with clients with a range of physical, sensory and mental health impairments to help them to fill in grant allocation forms and other forms and helping people to know their rights. You will also support our advice teams administratively; arranging appointments, sending emails and letters and uploading information to our database

You will receive training in a range of advice areas (housing, health and social care, benefits, transport and travel) as well as other relevant topics such as various mental health conditions, managing challenging behaviour, professional boundaries, and case management. You will be supported by a friendly team of experienced advisers who will have the opportunity to shadow and you will also have access to a range of external training and development opportunities.

You will need to have clear written and oral communication skills as you will need to make phone calls and write emails and letters to clients as well as providing progress updates to the team.

You will work closely with our experienced advice team and we can offer opportunities for training and development in a range of areas including social care, housing and benefits to support you on your journey to becoming and advisor.

 

About you

To be successful in this role you will have solid administration and organisational skills, a high degree of accuracy and attention to detail, and a level of emotional resilience that enables you to support people in challenging circumstances, while protecting your own wellbeing. You will have strong communication skills across all levels and will be a real team player with a genuine interest in supporting Disabled people.

An interest in developing advice skills in essential and experience or a background in advice and information will be an advantage.

You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.

The ideal candidate will be passionate about social justice and the empowerment of Disabled people and excited to learn valuable skills on the job.

Disabled Candidates

We are an equal opportunities employer and particularly welcome applications from Disabled candidates. We have been awarded the Disability Confident Employer quality mark, meaning any Disabled candidates that meet the minimum criteria will be invited for interview. Please advise if have a disability or long-term health condition that you would like considering when you apply.

We're looking for 2 hardworking and resilient Support Worker's to join our Learning Disabilities service located in Hertfordshire. No experience or personal care required, just the right values.

£28,808.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community.

What you'll do:

The service offers specialist support to homeless men across a range of areas including re-offending behaviour, mental health issues, physical health needs and substance misuse. Edward Alsop Court implements and promotes the Psychologically Informed Environment (PIE) model.

We also have external support from Turning Point and CGL to support our customers with their substance misuse.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• If a need arises, deliver all aspects of support to enable a customer to develop independent
• living skills as appropriate to the individual needs of the customer. In some services, this
• will include delivering personal and physical care as appropriate
• Support customers to undertake all domestic tasks wherever possible, including practical
• assistance where they have not yet developed the skills, to ensure customers enjoy a high
• quality of accommodation
• Participate in the support planning and risk management, as facilitated by the lead Support
• Worker
• Carry out security duties to ensure the safety of the customers and premises

About you:

• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure
• their judgement

What you'll bring:

Essential:

• NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

• Experience in working with people with Learning Disabilities and Autism

About us:

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About The Role

We are currently recruiting for two Practice Lead positions. One role will support Local House Projects (LHPs) in the North, while the location and focus of the second role is still to be confirmed.

As a Practice Lead, you will have primary responsibility for supporting a group of LHPs, while also contributing to wider areas of our work. You will work alongside staff within LHPs to create environments where young people are supported to make a positive transition into adulthood.

A key part of the role is working in partnership with the Care Leavers National Movement and the wider House Project team to ensure that young people remain at the heart of everything we do. You will support young people to shape and drive their own LHPs, while helping to develop and share excellent practice at both local and national levels.

About the organisation

The charity was established in August 2018 as a Charitable Incorporated Organisation (CIO), they support local authorities in setting up Local House Projects for young people leaving care. Believing every care leaver should have this option, the charity empowers them to create and sustain homes.

The initiative, co-designed with young people, began by asking, "What makes a house a home?” Local House Projects in England and Scotland help care leavers transition into permanent tenancies, fostering a supportive community. The charity has helped over 780 young people successfully move into their own homes, with no evictions or tenancy breakdowns, ensuring a secure start for their futures.

This role has become available due to growth of the charity.

About You

We are looking for someone who is motivated and believes that with the right support care experienced young people can achieve great things and should be at the heart of all decisions that affect their future.

You will need to have the following skills and experience:

• A Social Work qualification
• An understanding of Child development, Trauma informed care and Social pedagogical approaches
• An understanding of the care system
• Experience of working in a local authority social work team
• Experience of managing and supervising staff

Find out more

If you’re excited by the opportunity to build something transformative, we’d love to hear from you -

You are invited to join the online briefing on Thursday 20th August at 11am.

Please register in advance for this meeting: https://us06web.zoom.us/meeting/register/IlaScDG1SaGHlhkiyz7vOw

After registering, you will receive a confirmation email containing information about joining the meeting.

How to Apply

Submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 31st August 2026.

We welcome applications from all backgrounds. If you require adjustments during the process, let us know.

Interviews are due to take place on 7th and 8th September 2026.

Benefits include:
🏖️ 31 days annual leave plus bank holidays
💰 10% pension contribution
🔄 Salary sacrifice options
🏡 Hybrid working
📚 Professional development opportunities

We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington

£40,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS (take this out if BSW advert)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Operational
* Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting.
* Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate.
* Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date.
* Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data.
* Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting.
* Assist in the preparation of asset performance information, stock condition analysis and investment recommendations.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Proactive, motivated and eager to learn.
* Customer-focused and willing to take initiative when challenges arise.
* Strong organisational skills with excellent attention to detail.
* Able to manage competing priorities and work to agreed deadlines.

What you'll bring:

Essential:
* Evidence of project management, construction, property or related experience.
* Understanding of the Decent Homes Standard and residential property maintenance requirements.
* Experience of working with asset management systems, databases or property records.
* Ability to build effective relationships with internal and external stakeholders.
* Strong organisational skills, attention to detail and ability to manage competing priorities.

Desirable:
* Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline.
* Experience of working in housing, care and support, or property environments.
* Experience of working with schedules of rates, specifications or tender documentation.
* Understanding of landlord compliance, repairs, maintenance and asset management principles.
* Understanding of stock condition data, lifecycle planning and planned investment programmes.
* Experience of using Asprey or a similar asset management system.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see ful Job description on our website

Do you want to make a difference to the lives of our residents while developing valuable skills and experience in social care?

We're looking for compassionate, reliable and motivated individuals to join our team at Chichester Road is a CQC-registered care home and support residents to live with dignity, independence and wellbeing

As a Care Assistant, you will play a vital role in delivering hands-on personal care and support to residents, helping them to live safely, comfortably and with dignity.

You will work as part of a supportive team to ensure residents receive high-quality, person-centred care in line with their individual support plans.

Key responsibilities include:

• Providing personal care and physical support to residents, including assistance with washing, dressing, mobility and daily living tasks.
• Supporting residents to maintain their health, wellbeing and independence in a safe care environment.
• Encouraging and enabling residents to access health, social and personal care services.
• Supporting residents with day-to-day routines and promoting choice, dignity and respect at all times.
• Working in line with individual care and support plans that reflect residents’ recovery goals, identity and needs.
• Observing, recording and reporting changes in residents’ physical or mental health to senior staff.
• Supporting a clean, safe and welcoming environment in line with CQC standards and organisational policies.
• Working collaboratively with colleagues, including Support Workers, healthcare professionals and external agencies.
• Promoting safeguarding, equality, diversity and inclusion in all aspects of your work.

The service operates on a 24/7 rota basis, including days, evenings, nights, weekends, bank holidays and sleep-in shifts. Flexibility is essential to meet the needs of the service.

About You

We are looking for a dedicated, hardworking and compassionate individual who is committed to delivering high standards of care.

You should be able to respond appropriately and calmly to a range of needs within a diverse resident group.

You will also have:

• A caring, respectful and non-judgemental approach.
• Good communication and interpersonal skills.
• The ability to work effectively as part of a team.
• Reliability, flexibility and a willingness to work a 24/7 rota, including sleep-in shifts.
• An understanding of or interest in supporting people with complex needs, including homelessness, substance misuse and mental health conditions.
• A commitment to safeguarding, dignity, equality and inclusion.
• A willingness to learn and undertake training and development.

Previous experience in care is desirable but not essential, as full training will be provided. We value the right attitude, compassion and commitment to supporting others.

Why Join Us?

At Chichester Road, you will be part of a supportive and dedicated team working to improve the lives of people with complex needs. Every day brings the opportunity to make a real and lasting difference.

If you are passionate about providing high-quality care and want to build a meaningful career in social care, we would love to hear from you.

Not sure if you meet every requirement? Please apply anyway — we value potential, compassion and willingness to learn as much as experience.

St Mungo’s is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

Click the ‘Apply Now’ Button at the top of the page to start your online application form. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website. 

Closing date: 10am on 31st August 2026

Interview and assessments on: 18th September 2026

Creative Support is looking for a caring, dynamic and highly motivated person to help manage our varied portfolio of social care services in Blackpool. You will be working with the Service Manager and be jointly responsible for maintaining an overview of all services, leading a highly motivated team of Team Leaders and Senior staff and contributing to the further development of services within the region. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector in support of people with learning disabilities and mental health needs.

You will be responsible for our current service provision in the area, which includes:

• Supported living services for people with a learning disability and people on the autistic spectrum, including people who have additional complex care and communication needs
• Floating and community support for people with a learning disability/mental health needs

We are also keen to develop new services which meet local needs and promote opportunity, choice, health and wellbeing.

You will carry out the role demonstrating a person-centred approach with a warm, confident, professional manner.  Experience of staff and service management is essential. Prior experience as a Registered Manager is not essential but you must be a confident and accountable practitioner with the ability to put CQC quality standards into practice. 

You must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members. You will be able to communicate positively and professionally with the families of the people we support, their advocates and other agencies.

You will be based in our friendly, well equipped office Blackpool and will be expected to have regular direct contact with service users and attend person-centred reviews. You will be required to oversee staff deployment and rotas and to work in a flexible manner yourself including working evenings and weekends.

This role offers unique and challenging opportunities bringing great job satisfaction and career development opportunities. Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. We may support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development we offer good conditions of service and a supportivemanagement culture.

Vacancy Reference Number: 85984

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

Creative Support has a corporate commitment to enabling people with caring and family responsibilities to apply for senior roles, part time applicants will be considered for this role.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK.

Role Profile 

An exciting opportunity has arisen for someone with great interpersonal skills and a thorough knowledge of social welfare advice to join our expanding supervisor team. This could be the perfect opportunity for an experienced adviser to take the next step in their career, and to be part of a dynamic team who think on their feet and are passionate about making a difference in our community.

You will be responsible for the supervision, quality and performance of a team of staff and volunteers. This busy and varied role will rely on your ability to bring out the best in the team as well as to ensure the highest quality of advice across our many and varied projects. 

About us 

Citizens Advice Barnet is a local charity giving free and confidential advice to everyone who lives, works, or studies in Barnet. We are an independently registered charity, a member of the Citizens Advice network, and a London Legal Support Trust Centre of Excellence. We offer generalist advice on debt, work, benefits, immigration, housing and more and specialist casework on benefits, debt, and immigration. Last year we helped 10,700 people with over 45,000 problems and achieved financial outcomes for clients totally over £6.9 million. 

Benefits We Offer:

• Dedicated resources to focus on wellbeing including Employee Assistance Programme services and access to free counselling & Mental Health First Aiders
• 25 days Holiday plus Bank Holidays and additional days over Christmas break
• Option to buy additional leave
• Employer pension contribution
• An organisation that offers Flexible working 
• Blue Light Card – hundreds of discounts at high street retailers etc.

Closing date of applications –Friday 11 September 2026 at 5.00pm

Interviews: We will interview on a rolling basis and reserve the right to close the applications earlier if suitable candidates are found. Early applications are encouraged.

Advice & Navigation Manager

6-Month Fixed-Term Contract (potential to extend)
28 hours per week (4 days)
Hybrid Working | North London
£30,310 per annum (pro rata salary based on £37,887 FTE)
ASAP Start
Subject to an Enhanced DBS check

A community-focused charity is seeking an experienced Advice & Navigation Manager to lead and develop a busy frontline service supporting individuals experiencing poverty, health inequalities, social isolation, housing challenges and other forms of disadvantage.

This is an excellent opportunity for an experienced service manager with a strong background in casework oversight, safeguarding, service quality and team leadership. Managing a team delivering advice, navigation and social prescribing support, you will ensure residents receive high-quality, person-centred services that make a genuine difference to their lives.
The Role A key focus of this position is the oversight and management of complex casework. You will ensure effective triage, caseload allocation, case progression and closure, supporting staff to deliver safe, timely and impactful interventions.

Alongside day-to-day service management, you will provide leadership to a team of advice workers, social prescribing practitioners and volunteers, ensuring high standards of practice, compliance and safeguarding. You will also work closely with health partners, statutory agencies and community organisations to strengthen referral pathways and improve outcomes for residents.

Key Responsibilities

• Lead the delivery of advice, navigation and social prescribing services.
• Oversee casework management, including referrals, triage, caseload allocation, quality assurance and case progression.
• Support staff with complex cases, safeguarding concerns and complaints.
• Line manage and develop a team of frontline staff and volunteers through supervision, coaching and performance management.
• Ensure compliance with safeguarding, data protection, health and safety and organisational policies.
• Monitor service performance, outcomes and impact, using data and insight to support continuous improvement.
• Build and maintain effective partnerships across health, local authority and voluntary sector organisations.
• Contribute to reporting, service planning and the delivery of contractual and funding requirements.

About You We are looking for someone who can demonstrate:

• Significant experience managing advice, navigation, support, advocacy or community-based services.
• Strong experience overseeing complex casework involving vulnerable or disadvantaged individuals.
• Experience managing or supporting social prescribing, community health or welfare advice services.
• A thorough understanding of safeguarding, risk management and professional boundaries.
• Experience leading, supporting and developing teams through effective supervision and performance management.
• A track record of working in partnership with health, statutory and voluntary sector organisations.
• Experience using data and service insight to improve performance and demonstrate impact.
• Excellent communication, organisational and stakeholder management skills.

Desirable Experience

• Social prescribing within primary care or community settings.
• Service development, improvement or change management.
• Leading hybrid or community-based teams.
• A relevant qualification in advice, health, social care or management.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. We have been providing free, confidential, and impartial advice since 1972 and helped over 8000 local people last year.

As a Specialist Adviser within the Macmillan Money & More SWS Service, you will provide high-quality, confidential information, advice and support to people affected by cancer and their families across a region spanning from Milton Keynes to Cornwall. Working as part of a coordinated team of advisers across multiple Citizens Advice locations, you will take a person-centred approach to understand each client’s individual circumstances and provide tailored guidance on welfare benefits, financial support, debt, energy costs, employment issues and other practical challenges arising from a cancer diagnosis. You will help clients navigate complex systems, access available support, and improve their financial wellbeing during a difficult and often overwhelming time. Through compassionate and holistic advice, you will empower people affected by cancer to make informed decisions, build confidence, and feel supported throughout their cancer journey.

The ideal candidate will provide advice and support in person, via telephone, email and video call to patients undergoing treatment for cancer. Macmillan Project Caseworkers will assist clients with complex welfare benefits and housing enquiries. This requires a good foundation knowledge of each advice area, so competence in these subjects is desirable, but full and ongoing training will be provided to support successful candidates in their professional development.

This is a challenging role, managing a demanding caseload and working with people at every stage of their cancer journey. All our advice work is carried out to the strictest quality standards, and we are committed to ensuring that all our advice work complements the wider services provided by both Citizens Advice and Macmillan Cancer Care.

Applicants need to be:

• Computer-literate, although training on our case recording systems will be given.
• Confident in working to performance targets.
• Able to show good communications skills, both written and verbal. These are essential in the role, as are excellent customer service skills with a non-judgemental approach.
• Prepared to work independently, sometimes remotely and also from a variety of community-based locations.

A minimum of 12 months’ experience in an advice agency or similar setting is desirable.

The successful Applicant/s will be asked to undergo an Enhanced Disclosure and Barring Service (DBS) check.

Closing date:Sunday 20th September 2026

Support Coach

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Coach - Criminal Justice Services

Location: Based in Havering. Unfortunately this service does not have step free access. The closest railway station is Harold Wood Station.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.

About the Role

We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection. The team work closely with one another and support which achieving overall service KPI's, and you will be part of making a greater change. Everyday looks different so this is perfect for someone who wants a role where no two days are the same. 

Some Key Responsibilities Include:

• Ensuring the safety and wellbeing of residents and participants at all times
• Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges.  You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:

• Ability to manage own caseload and determine priorities with time management. Able to use own initiative
• Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
• IT Proficiency, ability to learn new software programs, basic Microsoft experience
• Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Locations: Reading, Wokingham & West Berkshire

About the role

Working as part of a regional team, you’ll champion Parkinson’s UK in your local community by building and sustaining relationships with a diverse network of health and social care professionals, clinics, and community groups.

You’ll provide a personalised service that empowers people affected by Parkinson's, their families, and carers, to live fulfilling lives and become their own advocates in health and life wherever possible. You’ll manage a complex caseload of multiple clients simultaneously, expertly balancing needs-led support with immediate priorities like crisis intervention and end-to-end safeguarding in partnership with local services.

What you'll do

• Provide in-depth, person-centred information, guidance, and emotional and advocacy support to empower clients with health, social care, and welfare issues

• Assist clients to identify needs against benefit criteria, navigate complex processes, and provide practical support via a range of channels, including home visits and community settings

• Respond to enquiries through a range of channels and areas based on service need, managing an active client caseload while keeping accurate, up-to-date online client records in line with practice guidelines

• Recognise and respond to potential safeguarding situations using established procedures

• Answer client enquiries professionally using a jargon-free approach and within established timescales

What you'll bring

• Background and/or experience of providing health and social care information through a range of channels

• Well-developed communication skills including active listening and questioning

• Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar

• Live in the area specified by the role with the ability to travel and work flexibly without reliance on public transport

Please apply by sending us your CV and a detailed cover letter explaining how you meet the criteria in the "What you'll bring" section of the job description on our website.

Interviews for this role will be held online on 24 September 2026. Successful candidates will be invited to attend an in-person interview on 29 September 2026 in our London office.

Up to 37.5 hours per week ¦ Full and part-time opportunities

Do you want to make a real difference every day?

Are you an experienced Support Worker or care professional ready to take the next step in your career?

At Stockdales, you'll support people with learning and physical disabilities, including people with complex health needs, to live full, active and meaningful lives.

We're a charity with over 70 years' experience, and we're proud to create an environment where the people we support can enjoy life, try new things and be as independent as possible.

And that means your days are anything but ordinary.

You could be supporting someone with their personal care in the morning, heading out into the community in the afternoon, and helping them enjoy an activity, day trip or new experience later that day.

Our activities include swimming, trips to the seaside, museums, sensory walks, activity breaks and holidays in the UK and abroad.

What you'll be doing

As a Care Practitioner, you'll:

• Provide dignified, person-centred personal care and support in line with individual support plans.
• Support individuals with health care needs and complete health care procedures following appropriate training and guidance.
• Promote independence, self-help skills, community involvement and positive outcomes.
• Recognise and appropriately respond to distressed behaviour, safeguarding concerns and changes in health or wellbeing.
• Support colleagues, including staff who are new to the role or completing their probation.
• Take on Shift Leader responsibilities when required, including delegating duties, supporting medication and stores processes, liaising with families and professionals, and escalating concerns appropriately.

You'll be supported throughout your development, with comprehensive induction, refresher training and opportunities to complete relevant professional qualifications such as an RQF/NVQ Level 2 or 3.

About you

You'll ideally have at least one year's experience in care and be ready to take on more responsibility and lead shifts.

Most importantly, you'll be caring, reliable and passionate about supporting people to live the lives they choose.

You'll also need to:

• Be flexible to work evenings, weekends and bank holidays.
• Be comfortable working as part of a team and taking responsibility when required.
• Have basic IT skills, including Microsoft Word and email.
• Have good English reading and writing skills and basic numeracy.
• Be physically able to carry out the role, including using hoists and pushing wheelchairs.

The role is subject to a satisfactory Enhanced DBS check, references and successful completion of a 6-month probationary period, as well as all required training.

What we offer

We want our staff to feel valued, supported and able to develop their careers with us. In return, you'll receive:

• A competitive salary
• Enhanced pay for bank holidays and on call
• Excellent internal and external training offered
• Comprehensive induction and ongoing training
• Mileage paid for travel during work hours
• 28 days holiday per year pro rata inclusive of bank holidays
• Increased holiday entitlement with service
• Pension Scheme
• Cycle to work scheme
• Access to Wage Stream
• Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids
• Life Insurance Scheme
• Monthly staff prize draw

Why Stockdales?

Because this is more than a care job.

You'll build relationships, develop your skills and help people do things that matter to them. Whether that's supporting someone to become more independent, enjoying a day out, trying a new activity or simply having a really good day - you'll know you've made a difference.

If you're ready to take the next step in your care career, we'd love to hear from you.

Role: Caseworker (Information and Advice)

Hours: 28 hours per week (flexibility around working pattern)

Salary: £30,282 - £32,445 (pro rata, per annum)

Location: Hybrid

Start Date: 1 September 2026 or as soon as possible there after

Contract Type: Fixed term until 31 Jan 2027, with potential of extension dependent upon funding.

This post is subject to a satisfactory Enhanced DBS (Disclosure and Barring Service) check.

About the Role

This role sits within our Information and Advice team and is key to the smooth running of our Information and Advice service. This role will provide casework support relating to Adult Social Care, Housing, and Welfare Benefits to Disabled Merton Residents.

Key Tasks and Responsibilities

1. To manage a varied caseload, providing accessible and quality information, advice, guidance and representation to Disabled people in Merton.

2.   To support Disabled people in Merton with Adult Social Care including but not limited to Care Act assessments, reviews and reassessments, including Financial Assessments.

3.   To support Disabled people in Merton with Housing including getting on to and improving positions on the housing register, aids and adaptions and Disabled Facilities Grants.

4.   To support Disabled people in Merton with Welfare Benefits including but not limited to applications, assessments, appeals and tribunal representation.

5. To support quality assurance processes to maintain the Advice Quality Standard including ensuring case notes are updated in-line with frameworks, carrying out peer file review and taking part in supervision sessions.

6. Where appropriate, refer Disabled people to other services in line with our policies, including other Merton CIL services.

7. To research and remain informed of new legislation or policy changes that impact casework.

8. To collaborate with the Policy and Campaigns Team to push for systems change.

9.  To understand safeguarding procedures and raise concerns with support from the safeguarding lead.

10. To work within the Social Model of Disability and ensure that it is understood by our members, service users, staff, local authority, and partners.

11. To carry out the duties of the post in line with our Equality, Diversity, Inclusion and Equity Policy, and adhere to all Merton CIL’s policies and guidelines, including our values.

12. To undertake such duties and attend out-of-hours and/or weekend events when reasonably be required.

                                                                                                                                                                                                This job description reflects the requirements of the post at the time of writing. The needs and circumstances may change over time and therefore the Job Description may need to be reviewed in the light of any such changes which may occur.

Other Information

Merton CIL is committed to equity and inclusion and reflecting the diverse communities we serve. We particularly welcome applications from individuals from marginalised communities.  

Please also email us if you:

·Have any questions or would like an informal discussion about the role,

· Need support to apply, adjustments or require any of the materials in a different format.

We do not use AI within our hiring processes.