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Night Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Night Support Mentor (FTC)

Location: Luton. Unfortunately, this service does not have step free access.

Salary: £24,500

Shift Pattern: Fixed Term contract until May 2028. 37.5 hours per week Monday to Sunday on a rota which can range between 20:30 - 8:00  You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.

About the Role

We are looking for a dedicated Night Support Mentor to join us in delivering a person centred and bespoke trauma informed support to women in Luton. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency – a place they can truly call home. Through stable, person-centred care, you'll play a vital role in empowering women to rebuild their lives and embrace brighter futures. 

In this role, as a Night Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. Our residents have experienced multiple forms of exclusion, such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and enduring high levels of violence and coercion. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals

 Responsibilities include:

• Holding a caseload, conducting key work sessions which are personable to resident needs
• Carry out regular welfare checks, safeguarding checks, and general living checks
• Encourage residents to take part in activities and events both within the service and the community
• Keep support plans up to date on a regular basis
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
• Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.

• Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Experience working with, or thorough understanding of, domestic abuse and the systemic barriers faced by women.
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Care | Support | Social Work | Social Worker | Support Staff | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Person Centred Support | Recovery | Independence | Housing Support | 24 hour Service | Night Shift Support

Our vision at Rafiki Thabo Foundation is that young people, including those living with disabilities, will be empowered through education to enable them to reach their full potential and initiate positive change in their communities. We do this by enabling access to education for disadvantaged children and young people for whom escaping the poverty cycle would be impossible without support.  

By the end of 2025 we had supported 910 children and young people through education on our scholarship programme and this year we are proud to support more than 400 scholars, 45 of whom live with a disability. We also enable access to education through our Eat Well to Learn programme and school infrastructure development programme.

How would you like to wake up every day, knowing that the work you do contributes to the transformative empowerment of young lives? By joining our small, close-knit, dynamic and passionate team you can do just that!

As our Digital Marketing Manager you will be part of a new direction for a small charity with great aspirations – instrumental in driving growth through optimised stewardship and external visibility. You will enjoy flexibility, autonomy and opportunity to help shape the future of our digital marketing with the freedom to use your creativity.

Position: Digital Marketing Manager

Responsible to: Head of Fundraising

Location: Remote (home based with option to work from our Abingdon charity shop)

Contract: Part-time. Permanent after 6 months’ probation, or freelance

Hours: 15 hours per week plus 4 floating hours on demand

Salary: £27,000 Full Time Equivalent if employed. If freelance, daily rates can be discussed.

Annual leave and benefits: 

• 5.6 weeks per year FTE (pro rata based on weekly hours)
• Flexible working pattern (as long as predominantly during business hours)
• Pension scheme with matched contributions if employed. 4% employer / 4% employee

How to apply: Click the CharityJob Apply button above. You’ll be asked to submit a CV, submit a cover letter and answer a few short screening questions about your relevant skills and motivation.

Interviews will start w/c 2nd March 2026

Closing date: 16th February 2026.

NB Please see Information Pack and Job Description for further information.

PS to obtain a higher resolution Information Pack pdf than the one below, please head to our charity profile page here on Charity Jobs and then click on the www icon just below our mission statement near the top of the page, which will take you to the ad on our website. 

What you will be working on:

• You will lead the planning and execution of digital marketing campaigns and initiatives across all online channels, including the website, SEO/SEM/AI Overviews, social media, supporter stewardship and marketing e-mails, to enhance charity visibility and drive supporter retention and acquisition
• You will manage website content and performance, oversee paid media campaigns, and analyse digital metrics to inform strategy and optimise ROI. Working closely with the Head of Fundraising and Director, you’ll ensure all digital activities align with our charity goals and fundraising strategy
• You will manage content creation and social media calendars, deliver targeted email campaigns, and monitor the online reputation of our charity to maintain a strong and positive presence. You will ensure our digital presence drives supporter and income growth by identifying the right audiences, driving engagement and qualifying interest in readiness to move up our supporter funnel
• A focus on data and insights using our CRM is instrumental to the supporter journeys and fundraising funnel and will in addition to the more creative aspects of the role where this insight translates into appealing content and campaigns targeted towards the right audience, be an important part of your day-to-day work
• You will also be responsible for regular reporting and analysis which will guide continuous improvement, while your awareness of emerging trends will help keep Rafiki Thabo current in digital marketing
• Ultimately you will play a key role in our digital marketing and communication activities, creating awareness that converts supporters up the fundraising funnel and be integral to our future growth and success

This job is for you if you…

• Are a marketing all-rounder with strong digital marketing experience
• Are experienced in developing, managing, delivering and optimising digital marketing campaigns across social media, search, website and e-mail marketing to drive brand awareness, lead generation, supporter engagement
• You have enough experience to hit the ground running and take the lead in your role
• You have strong knowledge and experience of SEO/SEM, AI, Google and Meta Ads, and analytics tools such as Google Analytics and Tag Manager
• You are proficient in using CRM systems in conjunction with automated marketing tools for support stewardship journeys and building CRM dashboards to track KPIs and engagement
• You have a positive mindset and a ‘can do’ attitude, with a flexible, conscientious, self-motivated and proactive approach to working independently while also being a team-player
• You have excellent communication skills, and a creative yet data-driven and supporter focused approach
• You have strong organisational skills, with the ability to manage multiple priorities, campaigns and deadlines effectively. Ability to prioritise conflicting demands and tight deadlines under pressure
• And most importantly… you want your work to make a difference to the disadvantaged children and young people Rafiki Thabo support in Kenya, Uganda and Lesotho

BACKGROUND

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

Reporting to the Associate Director of Philanthropy, UK, the Philanthropy Manager will support the implementation of the UK Philanthropy team’s strategy, with a focus to identify, establish and develop new and existing high value relationships with individuals who have the capacity to support IRC at a five and six figure level. This is an exciting role working with senior stakeholders across IRC, in the UK and internationally, to cultivate and steward relationships with philanthropists to effectively solicit multi-year gifts to fund high-impact programmes that will deliver transformative change for IRC clients across the world.

As part of this, the Philanthropy Manager will:

· Develop and implement initiatives to identify, cultivate and solicit gifts from donors in the major gift range of £10,000 and above, both in partnership with the Director of Philanthropy and through account management of a discreet prospect portfolio

· Work closely with the Director of Philanthropy and the research function to identify and cultivate positive relationships with existing donors and new prospects to significantly grow our major donor pipeline

· Manage a portfolio of major donors through various personalised approaches, including face-to-face meetings, phone calls, events and written and verbal communications

· Develop personalised donor stewardship plans with the aim of increasing their engagement and uplifting their support to achieve the revenue target for the UK Philanthropy team and the overall revenue target for the International Philanthropy team

· Lead on gift management, reporting and proposal development for new prospects and existing donors, ensuring timely and accurate communications that match the individual’s requirements

· Identify and deliver unique stewardship and cultivation opportunities for donors

· Maintain thorough and up to date files and records relating to major donors

· Maintain strong knowledge and understanding of IRC’s work in the UK and around the world

· Collaborate proactively with a network of internal and external senior stakeholders, garnering their support and influence in the development of relationships with philanthropists

· Contribute to profile raising of the IRC’s Philanthropy programme and the IRC more widely through proactive networking and external engagement with potential donors and their advisors

· Proactively collaborate with other members of the Philanthropy team, supporting the delivery of the wider Philanthropy strategy as required

· Carry out administrative activities and other duties, as required, to maximise fundraising.

Scope and Authority

Authority: This position is responsible for supporting the delivery of Philanthropy and contributing to the identification, cultivation and stewardship of £10,000 and above gifts from HNWIs.

Key Working Relationships

· HNWI donors and prospects

· Third party philanthropy advisors

· Key contacts across IRC in UK and internationally:

o International Philanthropy Team

o USA Philanthropy

o Engagement with the UK and International Board

o Global Partnerships and Philanthropic Services

o Communications team

o Policy and Advocacy team

o UK Finance team

o Country Programme and regional teams, the Awards Management Unit as well as IRC’s Technical Units

o President’s Office and Executive Director of IRC- UK

KEY ACCOUNTABILITIES

Partnership identification, cultivation and stewardship (65%)

· Manage a portfolio of HNWI prospects and donors, working closely with the Director of Philanthropy to cultivate successful, high-impact relationships

· Collaborate with colleagues to develop transformative funding opportunities, create tailored plans for the cultivation of donors, deliver unique stewardship and cultivation opportunities, and coordinate internal and external meetings to drive donor relationships forward.

Partnership Management (25%)

· Lead on the creation of inspiring and engaging impact reports and proposals for donors, ensuring timely and accurate communications that are matched to the requirements of donors.

· Use Salesforce and IRC’s internal grant management system, OTIS, to keep clear and accurate records of donor communications and interactions related to all donor relationships

Team collaboration (10%)

· Contribute to the wider ambitions and shared objectives of the Philanthropy team as part of the HNWI Pillar

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications

· Knowledge and understanding of the principles and methods of philanthropy fundraising**

· Excellent communication and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communications**

· Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC**

· Ability to identify potential donors, produce donor stewardship plans and be able to implement and execute them

· Ability to influence and negotiate with a broad spectrum of stakeholders, ensuring best possible outcomes for the IRC

· Excellent attention to detail

· Excellent Microsoft Office software skills including Excel

· Demonstrable ability to prioritise and organise own workload and meet conflicting deadlines

· Ability to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities

· Ability to work collaboratively with members of a fundraising team and across departments, whilst managing conflicting priorities and deadlines in a busy working environment

Experience

· Demonstrable experience of securing gifts from high net-worth individuals**

· Demonstrable experience of writing persuasive and creative proposals and correspondence in a range of relevant styles

· Demonstrable experience of managing a portfolio of high net-worth individuals and relationships with senior stakeholders in a fundraising or corporate context**

· Demonstrable experience of supporting the implementation of events with wealthy individuals and influential contacts

· Demonstrable experience of managing information on a fundraising database e.g. Salesforce

· Demonstrable experience of compiling information from various global stakeholders in order to create compelling tailored proposals and reports

· Demonstrable experience of supporting a team and implementing new administrative systems and processes

Let’s Talk About Loss is delighted to be recruiting a part-time Charity Lead to guide us through an important transition period.

Founded in 2018, Let’s Talk About Loss supports young adults aged 18–35 who are bereaved, creating safe, supportive spaces to talk openly about grief. We are a small, values-led charity with a national reach, built on the power of community, peer support and shared experience.

This role has been created as maternity cover and will play a crucial part in delivering Year 1 of our new 2026–2029 strategy. We are looking for someone who can bring steadiness, organisation and care , ensuring our services continue safely and consistently, income generation is secure, and governance and safeguarding remain strong.

This is a delivery-focused leadership role, not a growth or expansion post. It would suit someone who enjoys rolling up their sleeves, working closely with trustees and volunteers, and taking responsibility in a small organisation — for example, someone looking to grow their leadership experience, or to step sideways into a values-led role with real responsibility.

Role snapshot

Salary: £14,352

Hours: 56 hours per month (2 days) 

Contract: 12 month fixed-term contract (Maternity Cover)

Location: Remote working (UK-based)

Reporting to: Board of Trustees 

What we’re looking for

We’re looking for someone who:

• Is motivated by our vision that no young griever grieves alone, and brings care, integrity and compassion to their work.

• Is highly organised and delivery-focused, with a strong ability to prioritise, follow through and manage competing demands in a part-time role.

• Has hands-on experience of income generation, particularly grant fundraising and reporting, and is confident overseeing budgets and cashflow.

• Is comfortable working closely with trustees and volunteers, providing clear information and support to enable good decision-making and safe delivery.

• Understands the importance of safeguarding, inclusion and accessibility in community-led or peer-support services.

• Brings a calm, reliable and practical approach, particularly during periods of change or transition.

Please consult the job description for further information on the role responsibilities, and the skills and experience you'll need. We have also created a Candidate Information Pack with more information about Let's Talk About Loss. 

We look forward to receiving your application!

Summary

Impact Ops is looking for a Finance Associate (UK) to join our team. The starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience. Significant experience for an associate is more than 3 years. For a specialist that’s more than 5 years.

If you’re looking for somewhere you can learn quickly, make a meaningful impact, and take ownership for a wide range of tasks, please consider applying here. The deadline to apply is February 28, 2026.

About Impact Ops

Impact Ops is an independent organization that provides operational support to high-impact nonprofits, many of our clients work on AI safety, alignment, and governance challenges. Our services include finance, recruitment, entity setup, due diligence, ops audit, and systems implementation. We’re a “remote-first” organization with team members and clients based across the world.

We’re looking for motivated, altruistic, and optimistic people from diverse backgrounds to join us in this impactful work by providing excellent operational support to our clients. 

Key responsibilities

As a Finance Associate/Specialist (UK) reporting to Viktorie Havlíčková (Finance Specialist), your key responsibilities when dealing with clients will include: 

• Working with the Specialist on developing financial systems for clients which reduce manual administrative duties and maximize efficiency
• Creating, tracking, and maintaining client budgets 
• Processing client payments such as invoices and expense reimbursements
• Carrying out client bookkeeping tasks and advising clients on best practices
• Supporting the finance team in day-to-day financial tasks
• Ensuring compliance with the regulatory and tax requirements in the relevant jurisdictions with help from the Finance Specialist

About you

You’ll need to have:

• 2+ years (for associate) or 4+ years (for specialist) of experience in finance, budget management, or a related role
• An understanding of financial compliance and tax regulations in relevant jurisdictions, particularly for the UK
• Proficiency in accounting software such as Xero, or similar tools, with a solid understanding of financial reporting and bookkeeping

You’ll also likely have:

• Experience in the nonprofit sector: You have UK-specific nonprofit finance experience.
• Experience with working in diverse team environments: You’re comfortable collaborating with international teams and adapting to various cultural and professional contexts.
• An operations mindset: You’re good at identifying issues, prioritizing, generating solutions, and efficiently implementing new ideas.
• Strong attention to detail: You identify and correct small errors to ensure precision and accuracy in a fast-paced and challenging environment.
• A love of systems: You enjoy building systems that run exceptionally smoothly, and have promising ideas for improving existing processes.
• Strong communication skills: You’re personable and able to communicate professionally and clearly with various stakeholders and clients, both in writing and verbally.
• Comfort owning projects: You’re comfortable managing tasks and you thrive in an autonomous work environment.
• An intrinsic motivation to have a positive impact with your career.

Benefits and salary

Your starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.

Our benefits include:

• Prioritized health & wellbeing: We provide private medical, vision, and dental insurance, and up to 2 weeks’ paid sick leave. We also offer a generous allowance for you to spend on your mental health.
• Flexible working: You’re generally free to set your own schedule (with some overlapping hours with colleagues as needed). We’ll cover a remote workspace outside your home if you need one.
• Generous vacation: 25 days’ holiday each year, plus public holidays. We encourage you to use the full allowance.
• Professional development opportunities: We offer a generous allowance each year for professional development. We build in opportunities for career growth through on-the-job learning, increasing responsibility, and role progression pathways.
• Pension: We offer a 10% employer pension contribution or equivalent salary increase (if we’re unable to offer this in your country).
• Parental leave and support: New parents have up to 14 weeks of fully-paid leave and up to 52 weeks of leave in total. We can also provide financial support to help parents balance childcare needs.
• Equipment to help your productivity: We’ll pay for high-quality and ergonomic equipment (laptop, monitors, chair, etc.) for your remote work set up.
• Global team retreats: As a remote team we hold in-person staff retreats twice a year, to work on our plans and build strong working relationships.

This is a full-time role, but part-time would also be possible for particularly strong candidates. We prefer candidates who can overlap with European timezones, but we’re open to other arrangements for exceptional candidates.

We’re able to sponsor visas in the UK, so let us know if you require work authorization.

Application

Here’s a summary of the application process for a successful candidate:

1. Application: Submit an application form, sharing your contact details, CV, and other experiences. Complete the application here by February 28, 2026 .
2. Screening call: Attend a brief screening call, where you’ll have the chance to ask questions about the role.
3. Assessment(s): Complete 1-2 paid assessments, designed to simulate the work you’d do if hired into the role.
4. Interview: Attend a remote interview with at least one person from our leadership team to assess team fit.
5. Work trial: Attend a paid, remote work trial — where you’ll spend the day meeting the team and completing further assessments.
6. References: Share references who can comment on your aptitudes. If your references are strong, you’ll receive an offer!

We’re reviewing candidates on a rolling basis and may make an offer before the end of the application deadline. 

Diversity and inclusion

We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.

There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.

If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, we’re happy to support your needs and adjust the application process.

Job Title: Senior Product Officer

Directorate: Engagement and Fundraising

Department : Public Engagement

Salary: £34, 582 - £38,425 + £3,366 London weighting or £500 Home Working allowance as applicable

Contract type: Permanent

Location: Hybrid worker at London Office or remote worker based in the UK

Date: January 2026

Context and Background

The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We’ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do.

The Senior Product Officer , will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management, and innovation across the products portfolio. Reporting to the Fundraising Manager – Products, this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising pr oducts, helping us achieve the highest le vels of engagement from both new and existing supporters.

The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required. As Senior Product Officer , not only will the work you do make a real difference to people's lives, but be provided with opportunities to develop your fundraising skills whilst working alongside a sector leading team.

Join us at this exciting time and you'll discover opportunities to grow, overcome challenges and a develop a shared purpose that'll bring the best out in you. You'll also get to find your own way to make a difference that means more, and that impacts millions of young lives. Wewant to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be th eir true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office for 1 -2 days per week

Job purpose

• To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions
• To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard
• To support and lead meetings attended by a variety of internal and external stakeholders
• To draft informative papers, business cases and strategy documents which support and articulate product objectives
• To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns
• To support the Engagement Delivery team promote our products to new and existing supporters, in the development of campaigns which

Key relationships - Internal

1. Reports to and supports the Fundraising Manager (Products), deputising where necessary
2. Works closely with the other Senior Products Officers across the Legacies and Products team
3. A member of staff in the Public Engagemen t department
4. Works with the other stakeholders to gain insights which inform and support fundraising activity
5. Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships

Key relationships - External

1. Works with the NSPCC’s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity
2. Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns

Main duties and responsibilities

1. Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products
2. To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation
3. To be responsible for development and delivery of product development roadmaps and project level management information for new and existing products
4. To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success
5. To support in the management of the Products team’s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers
6. To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation
7. To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products
8. To work cross -functionally and cross -departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC
9. To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising objectives, in line with the IS department’s annual business plan and budget
10. To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice.

Responsibilities for all Staff within the Engagement and Fundraising directorate

1. To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate.
2. To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC’s development of fundraising activities.
3. To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health & Safety policy and procedures.
4. To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
5. A commitment to safeguard and promote the welfare of children and young people

Person specification

Skills and Abilities

1. Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
2. Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes.
3. Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format
4. Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.
5. Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally – where necessary, successfully negotiating to achieve desired outcomes.
6. Be able to work both individually, with the Fundraising Manager and as part of the team – working in both leading and supporting roles as necessary
7. Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation.
8. Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly .
9. Experience in using Windows-based software packages including word processing, spreadsheets, e-mail and the internet, in order to deliver tasks and projects.

Personal characteristics

1. A personal commitment to the fight for every childhood
2. A commitment to high standards of service delivery and customer care
3. A commitment to apply NSPCC’s values and behaviours to all aspects of work.
4. Willingness to work flexibly in approach to work and/or work time requirements

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection processshould ensure the identification of the person best suited to the role and the organisation
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Protect the technical foundation that enables vital support, research, and hope for people affected by dementia. What if your cybersecurity expertise could safeguard the services, research, and sensitive information that supports 900,000 people living with dementia across the UK?

Why this role is important:

As Head of Cybersecurity, you'll be the guardian of Alzheimer's Society's technology ecosystem. In a role where trust is everything, you'll develop and lead our cybersecurity strategy, ensuring that the systems powering our support services, research programmes, and advocacy work remain secure, resilient, and compliant.

Every day, vulnerable people trust us with their most personal information. Families reach out for support during their darkest moments. Researchers depend on secure infrastructure to advance vital dementia science. Your work will protect these relationships and enable our mission to continue without compromise.

You'll be part of our Technology directorate, reporting to the Associate Director of IT and joining our Technology Leadership team. Working collaboratively across the organisation, you'll translate complex security challenges into clear strategies that enable colleagues to work safely and confidently, knowing that the systems and data they rely on are protected by best-in-class security practices.

This is also a leadership role where you'll build and develop a high-performing cybersecurity team, creating a culture of continuous improvement, innovation, and shared accountability. Together, you'll role-model best practice, stay ahead of emerging threats, and embed security awareness throughout the Society.

About you:

You're an experienced cybersecurity leader who understands that excellent security combines technical rigour with strategic thinking and clear communication. You're comfortable working across organisational boundaries, translating technical complexity into business context, and building trust with stakeholders at every level.

You'll have:

• Significant experience in information security management, risk assessment, and incident response.
• Proven experience ensuring regulatory compliance, particularly with GDPR, NHS Toolkit, and PCI-DSS, as well as alignment with recognised cybersecurity frameworks such as NIST and information security standards like ISO27001.
• Proven track record in cloud security, network security, and security architecture design.
• Knowledge of penetration testing, vulnerability assessment, and security technologies.
• Experience building and leading high-performing security teams, guiding them through change with compassion.
• Excellent communication abilities, translating technical detail into clear business insights for stakeholders at every level.

What you'll focus on:

• Developing and executing a comprehensive cybersecurity strategy aligned with our mission and risk appetite, serving as a trusted advisor to senior leadership across the Society.
• Leading and developing a talented team of cybersecurity professionals, fostering a culture of continuous improvement and innovation.
• Conducting thorough risk assessments, implementing effective controls, and ensuring full compliance with GDPR, NHS requirements, and relevant security standards.
• Overseeing security technologies and collaborating with Technology teams to integrate security throughout our infrastructure, including regular security testing across all IT services.
• Developing and maintaining comprehensive incident response and disaster recovery plans, monitoring systems for breaches and investigating suspicious activities.
• Building cybersecurity awareness programmes across the Society, fostering a security-conscious culture where everyone understands their role in protection.

Are you ready to...

Lead cybersecurity for one of the UK's largest charities, ensuring the systems and data that support people affected by dementia remain secure and trusted?

Build a team that's valued not just for their technical expertise, but for their ability to enable the Society's mission through strategic security leadership?

Important Dates

• Deadline for applications: Sunday 15th February 2026
• Interviews: Candidates will take part in a four-stage interview process across the end of February and early March 2026 where they'll get to meet a variety of colleagues and stakeholders.

There will be a scenario-based exercise as part of the interview process.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

The Finance & Operations Manager is a senior leadership role responsible for the financial sustainability, compliance and operational effectiveness of the charity. The postholder will lead all aspects of financial management, including budgeting, forecasting, rent and service charge accounting, housing benefit income and statutory reporting.

Alongside this, the role has strategic responsibility for office and refuge operations, including facilities management, health and safety, and central administrative systems.

The Finance & Operations Manager will work closely with the Director, Senior Management Team and Board of Trustees, manage key external relationships, and line manage finance and operations staff.

Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. Therefore, this post is open only to Black and minoritised i.e. Global Majority, women.

Brilliant opportunity to join a young and growing charity at an exciting point in its evolution, and to help establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions. 

We are looking for someone with experience of working in a finance function and who has skills in office management and administration.

Reporting to the Director of Finance and Corporate Services, the role is responsible for bookkeeping, credit control, HR administration and ensuring the smooth running of the office (ranging from ensuring there is milk in the fridge to ordering stationery and managing IT requests). As a key point of contact for callers and visitors an awareness of excellent customer service will also be needed. The role is very varied and will 

Breck Foundation

Breck Foundation is at the forefront of efforts to safeguard children and young people online. Our organisation was founded in 2014 in response to the tragic loss of Breck Bednar, a 14-year-old boy who was groomed and murdered by someone he met online. Our work aims to prevent this from ever happening again. Our work saves lives.  We reach thousands of children and young people in schools and other community settings with Breck's story every year. Our talks and educational materials fill a gap in the current UK curriculum that otherwise leaves children vulnerable to online grooming and exploitation.

With 98% of young people now active internet users, current and future generations grow up having to navigate new and evolving digital dangers. We are committed to making the internet a place where children can live, play and thrive in safety. We are helping young people reclaim the internet.

The Role

Children’s online safety is both an important and an urgent issue and the need for our unique work here at Breck Foundation is greater now than ever. The primary purpose of this role is to help children and young people take practical steps to become more digitally resilient and be safer online. Our East of England Education Programme Officer will introduce the highly impactful Breck’s story into schools and other youth and community spaces and deliver inspiring, educational talks to students, parents and guardians, teachers and other groups in a ‘whole community’ approach.

The role is fully remote, but post holder will be willing and able to easily travel to various locations within the East of England as and when necessary to fulfil the requirements of the role as well as to engage with colleagues virtually and in person in London four times a year.

Main Duties and Responsibilities

Programme Delivery

• Coordinate all practical arrangements necessary for successful delivery and post-delivery activities in schools, including the timely transmission of digital files; and liaising with relevant colleagues to ensure timely delivery of materials and promotional merchandise to schools.
• Responsibility for delivering sessions tailored to educate/inform children/parents and teachers as well as carrying out all pre- and post-delivery engagements.
• Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the school safeguarding team or, where consent is secured, make onward referrals for additional support in specific cases.
• Contribute to the continuous development of all aspects of the programme, sharing new ideas and using best practice, including keeping programme presentations up to date or, when applicable, working on this together with relevant colleagues, ensuring that presentations used in schools across the organisation are always uniform and consistent.
• Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and monitor and periodically evaluate and report on impact.

Stakeholder Development/Management

• Seek and maximise opportunities for building relationships with groups of schools (primary and secondary) and relevant education/teaching groups, unions and networks, with a view to raising the profile of the programme and generating interest in it.
• Develop and manage ongoing relationships with individual schools to secure their repeat, annual participation in the programme or repeat bookings for paid presentations.

Publicity/Marketing/Communications

• Promote the offer to all types of schools (state and private), working with relevant colleagues to create impactful publicity/marketing assets and to make contact and register schools’ interests. 
• Maximise opportunities for generating communication assets and publicity during delivery in schools, including through video recordings, photographs, testimonials, Vox Pops, collection of social media handles for mentions etc., ensuring to follow school guidance and secure necessary permissions.

Additional Duties and Responsibilities

• Objectively review the successes and achievements against agreed objectives, identifying strengths, weaknesses and risks, as well as suggesting improvement.
• Depending on experience and qualifications of post-holder, to be receptive to any other duties as required, in line with the needs of Breck Foundation.
• Develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.
• To participate in personal supervision in accordance with Breck Foundation’s supervision and performance appraisal policy and attend agreed training as relevant.
• At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Breck Foundation’s aims and values.
• To maintain an awareness of own and others’ health and safety, comply with Breck Foundation’s Health and Safety policies and procedures and lone working policy.
• Some evenings and weekend are involved with time recovered flexibly or time off in lieu taken where agreed with the line manager.

Take a leading role in delivering digital transformation that changes lives. Guide teams to deliver products that help almost a million people affected by dementia every year.

We're at an important moment for dementia. Breakthroughs in research and improvements in diagnosis are bringing real hope. To match this ambition, we're embarking on an exciting technology transformation programme that will improve how we support people affected by dementia. Are you a talented Senior Delivery Manager who can help lead the way?

About the opportunity

As a Senior Delivery Manager, you'll lead the successful delivery of digital programmes and services that transform experiences for people affected by dementia. You'll enable our colleagues and volunteers to do their best work. You'll guide multidisciplinary teams through the full lifecycle of digital products and platforms, from discovery and design through to delivery and continuous improvement.

You'll report to the Head of Product within our Technology directorate. You will be at the heart of delivering modern, secure and user-centred tools that enhance capabilities, simplify operations, and foster innovation. You'll champion agile principles, remove blockers before they become problems, and ensure we're delivering measurable impact.

You'll shape delivery practices, lead planning and governance, manage strategic dependencies, and build trusted relationships across the organisation and with external partners. You'll coach and mentor delivery professionals, creating an environment where diverse perspectives thrive and teams deliver their best work.

Working on products that help over a million people every year, you'll make a genuine difference to lives. You'll do this by focusing on the internet era to make our services as tailored and inclusive as possible.

About you

You're an experienced delivery professional who's led complex digital programmes in large organisations using agile methodology. You understand that effective delivery isn't just about hitting deadlines; it's about empowering teams, removing barriers, and delivering outcomes that truly matter.

You can translate complex delivery concepts for any audience. You're brilliant at managing risks and dependencies. You've got the leadership skills to coach teams to deliver at a high quality while keeping senior stakeholders aligned and informed.

You'll have:

• A successful track record of leading complex digital delivery programmes using agile methodology in a large organisation.
• Experience coaching colleagues and aligning multidisciplinary teams to deliver user-centred outcomes.
• Proven ability to manage risks, dependencies, and stakeholder expectations while using data and insight to inform planning and delivery decisions.
• Effective people leadership and communication skills, with experience managing supplier relationships and sound financial management capabilities.
• Commitment to accessibility, inclusion, and user-centred design principles.

What you'll focus on:

• Leading delivery of cross-functional digital initiatives using agile principles, while developing delivery plans, managing risks, and ensuring transparency across stakeholders.
• Coaching and mentoring delivery professionals, building trusted relationships with senior stakeholders, and championing collaboration across directorates and with external partners.
• Ensuring effective budget management, leading commercial relationships, upholding programme governance standards, and embedding accessibility and data protection throughout delivery.
• Building a culture of iteration and continuous improvement across digital delivery teams.
• Ensuring alignment between product and technical delivery plans while balancing speed with quality, accessibility, and sustainability.
• Contributing to digital investment planning and prioritisation processes using evidence and insight, while maintaining visibility of programme progress, risks, dependencies and benefits for senior stakeholders.

Can you see yourself leading delivery that genuinely transforms lives? Are you ready to coach teams to excellence while ensuring we're delivering digital services that meet the needs of people affected by dementia? Can you champion agile principles while navigating the complexity of a large organisation on a mission to end the devastation of dementia?

Important Dates

• The deadline for applications will be at 23:59 on Sunday 8th February 2026.
• Interviews will take place virtually on 23rd and 24th February 2026. 

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Inclusive & Blind Recruitment Statement:

In line with Caudwell Youth’s recruitment policy, we operate a blind recruitment process to help ensure a fair and unbiased selection. At the initial application stage, we ask all candidates to submit only a CV and a covering letter (maximum 1 side of A4) 

Please use your covering letter to explain why you are interested in this position and to explain how your experience, skills, or achievements enable you to meet the person specification and support your application.

Your anonymised cover letter to this question will be the only information shared with the interview panel for the blind shortlisting process, so we encourage you to make it clear and impactful.

Should you be shortlisted for an interview, you will then be invited to fill in our full application form.

We value equity, diversity, equity, inclusion, and belonging, and welcome applications from people of all backgrounds, experiences, and identities.

ABOUT US

Not all young people have the same opportunities in life. Caudwell Youth exists to level the playing field for young people at risk. We support young people up to 25 years, who face real challenges in their lives. They may experience mental health challenges, be leaving care or be at risk of exploitation or offending.

We provide person centred support through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme called Shaping Futures for high-risk young people. Founded by the philanthropist John Caudwell in 2022, we now support young people across Milton Keynes, Hertfordshire, Slough, Buckinghamshire, and Luton.

Over our first 3 years as a charity, our work has consistently achieved exceptional outcomes for at-risk young people. 95% reduced offending behaviour, 64% reduced their exploitation risk, 83% reported improvements in their mental health and 45% had moved into education, employment or training. When a young person makes progress, families and communities benefit too. In fact, economic analysis shows that for every £1 invested in our programme, we save the public purse £6.05.

Unfortunately, demand for our service far outstrips supply, meaning we have often had to close our waiting lists. Whilst the risks and challenges young people face continue to grow. We currently support around 400 young people. The driving ambition behind our forthcoming strategy is to reach more.

To achieve this we are setting out to develop and expand our programmes. To become a national charity. We will do this working with at-risk young people, empowering them in everything we do. Our ambition to support more at-risk young people is shared with them.

OUR VISION: A brighter future for at-risk young people.

OUR MISSION: Empowering at-risk young people to shape their own future through mentoring and youth-led support.

Purpose of Role:

Provide strategic leadership on all Caudwell Youth’s external communications, ensuring they are effective in driving engagement and delivering our strategic goals.

Responsible as part of the Senior Leadership Team for the overall leadership of Caudwell Youth. Promoting the mission, vision and values of the charity, and the development and implementation of our strategic plan.

Key Duties:

Corporate leadership

• As part of the Senior Leadership Team work with the Board of Trustees to: develop and progress the organisation’s strategy, set and manage the organisation’s budget and ensure risks are managed effectively
• Lead by example, instilling a values-led and inclusive culture, with strong youth involvement

Commnications

• Lead on brand strategy, developing the brand to become more youth-led, reviewing our visual identity, core messaging, content and channels.
• Be responsible for digital strategy, leading development of our website and social media channels.
• Be responsible for our CRM, maintaining good data practices and delivering timely, integrated communications to our key audiences.
• Lead the development of communication plans, storytelling, assets and content; increasing the proportion of content created and delivered by young people.
• Provide the framework and support for youth participation in communications activities, working effectively with the Operations teams.
• Work with young people to identify influencers and celebrity/ambassador support to raise awareness and support our brand values.
• Lead proactive and reactive media engagement; including crisis communications with support from the CEO and John Caudwell’s PR team.
• Ensure our brand and communications convey a powerful case for support; working with the Fundraising team to create compelling donor communications to recruit and engage challenge participants and donors.
• Develop and deliver marketing strategies for volunteer recruitment to enable our mentoring programmes to grow.
• Gather and share the views and experiences of young people to influence change, building policy and campaigns activity as resources allow.
• Oversee the production of digital, printed and physical assets as required.
• Lead and manage the Communications team effectively, supporting development to maximise performance.
• Ensure effective processes and analytics are in place, reporting to SLT and the Board of Trustees on KPIs

​Administration

• Manage the Communications budget
• Be responsible for our marketing software, including CRM, and adhere to data retention schedules.
• Act as Data Protection Officer for Caudwell Youth
• Undertake and identify training as required and take a positive approach to personal development.
• Undertake any other reasonable tasks deemed necessary.

Experience:

Essential

• Proven experience in senior communications roles.
• Sound leadership and team management experience, with the ability to manage and motivate teams to achieve targets.
• A minimum of five years’ experience in communications, media relations/PR, advocacy and/or marketing.
• Experience of involving beneficiaries in communications activities, preferably young people
• An good understanding of GDPR.

Desirable

• Experience of working on charity communications
• Knowledge or experience of fundraising practices
• Experience of policy and campaigns
• Experience of working with young people
• Lived experience that aligns with the young people we support

Skills:

• Ability to work strategically and collaboratively as part of a senior leadership team.
• Strong strategic thinking and ability to translate vision into actionable plans.
• Excellent written and verbal communication skills, with a talent for storytelling.
• An understanding of developing support journeys to promote engagement
• Proficiency in digital marketing and social media management.

We are an experienced team that are dedicated to improving the lives of the young people we support.

Benefits:

• Flexible working
• Hybrid – working from home with travel as required
• WPA Healthcare (including Employee Assistance Programme and extended counselling sessions)
• Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme
• 25 days annual leave (FTE) plus bank holidays, plus charity closure between Christmas and New Year
• Extra paid day off on your birthday
• Paid day off for volunteering in your community
• Training opportunities to support your personal development
• Employee discounts on everyday goods and services
• Being part of a passionate and dedicated team

Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.

As an organisation supporting young people with care experience, with mental health and those at risk of criminal exploitation and offending, we are keen to receive applications from those with lived experience. For those who are care experienced, we will guarantee an interview.

We actively seek to bring diverse perspectives and experience, and especially welcome applications from disabled people and those from Black, Asian, Minority Ethnic backgrounds and LGBTQ+.

About Friends of Ibba Girls School (FIGS) 

Friends of Ibba Girls School, South Sudan (FIGS), is a registered UK Charity (114620) set up in 2011, at the request of local community leaders to help build and develop a girls’ boarding school in South Sudan. Ibba Girls Boarding School now educates over 320 primary and secondary school girls from across Western Equatoria State and employs around 40 staff. 

The school provides high-quality education in a context where most girls leave school before completing primary education and very few reach secondary level. FIGS is a relatively small UK-based charity with a strong national reputation and a substantial impact, demonstrating what high-quality girls’ education can achieve in South Sudan. FIGS works closely with Windle Trust International, which provides technical, financial and organisational support to the school in South Sudan. 

FIGS raises approximately £500,000 each year to meet the running and development costs of IGBS and FIGS. Fundraising and effective communications are therefore central to our mission. We are a small team and are looking for someone who will thrive in a varied role, is proactive, organised, and capable of handling multiple demands, with a readiness to learn and take on additional responsibilities. 

The Role 

This role involves supporting both fundraising and communications activities, alongside essential administrative functions. The Fundraising and Communications Officer will play a key role in implementing FIGS’ fundraising and communications plans, supporting donor engagement, campaigns, events, and day-to-day operational administration. You will be working closely with our Head of Fundraising and Communications, ensuring that FIGS has the resources to continue to support the education and boarding of over 320 marginalised girls in South Sudan.

The role is home-based but requires the ability and willingness to travel to fundraising and supporter events across the UK, including occasional evenings and weekends. 

FIGS is a trustee-led charity, with an active and engaged Board that plays a hands-on role in governance, strategy, fundraising and ambassadorial work. Trustees bring a wide range of experience, including diplomacy, international development, education, finance and communications, and work closely with staff to ensure the charity is well-run, accountable and effective. 

While Trustees retain strategic oversight and are closely involved in key decisions, FIGS also has a small paid staff team responsible for day-to-day operations, fundraising delivery and communications. The culture is collaborative and supportive, with regular interaction between Trustees and staff, and a shared commitment to the success of Ibba Girls Boarding School. 

The staff team currently consists of: 

• Head of Fundraising and Communications, responsible for overall fundraising strategy, communications, donor relationships and line management 

• Fundraising and Communications Officer (this role), supporting the delivery of fundraising and communications activity, donor engagement and essential administrative functions 

Staff work remotely within the UK and collaborate closely online, with regular team meetings and clear priorities. In South Sudan, Windle Trust International acts as FIGS’ managing agent, providing professional management and operational oversight of Ibba Girls Boarding School. 

This role sits at the heart of FIGS’ fundraising and communications work. You will work closely with the Head of Fundraising and Communications, interact regularly with Trustees (particularly around campaigns, events and reporting), and help ensure that systems, supporter engagement and communications run smoothly and professionally. 

The role is well-suited to someone who enjoys working in a small, mission-driven organisation, is comfortable with a degree of trustee involvement, and values collaboration, clarity and shared responsibility. 

Key Responsibilities 

Fundraising and Communications 

•  Support fundraising plan delivery: Assist in achieving income targets and KPIs, including helping to draft grant applications and end-of-project reports. 

• Campaign and appeal support: Assist with planning and delivery of fundraising campaigns and appeals (digital and postal). 

• Donor communications: Draft and support newsletters, blogs, appeals, event invitations, and other donor communications

• Relationship-building: Support engagement with individual donors, community groups, churches, schools, and other supporters 

• Events support: Assist with organisation, promotion, and delivery of webinars and in-person fundraising/supporter events. 

• Online presence: Help maintain and develop FIGS website, email marketing, social media content, and video content. 

• Donor stewardship: Ensure supporters are thanked promptly and follow-up actions are completed in line with policy. 

• Ambassadorship: Represent FIGS positively in communications and at events. 

Administration and Fundraising Support 

• Database and record maintenance: Update CRM and administrative records. 

• Administrative support for campaigns and events: Help coordinate fundraising activities and materials. 

• Communications materials coordination: Maintain photo/video archive, collateral, and documentation. 

• Administrative support for smooth running: Ad hoc tasks as agreed with Head of Fundraising and Communications. 

• Trustee and volunteer support: Practical arrangements for events and supporter engagement. 

• Support Head of Fundraising and Communications with monthly fundraising and communications reports

• Gift Aid and basic financial support (future): Assist with processing if needed. 

• Team meetings: Prepare for and attend weekly online meetings. 

And other duties from time to time as set out by the line manager.

Person Specification 

Essential

• Experience in fundraising, communications, charity administration or a closely related role. 

• Experience of fundraising from Trusts and Foundations, digital fundraising, email fundraising, or demonstrable transferable skills. 

• Strong written communication skills, with the ability to write clearly and engagingly for different audiences. 

• Excellent organisational and administrative skills, with strong attention to detail. 

• Confidence in using databases/CRMs, email marketing platforms and standard office software. 

• Understanding of, or willingness to learn, GDPR and good practice in supporter data management. 

• Ability to work independently from home and manage competing priorities. 

• UK-based, with the ability and willingness to travel to events across the UK. 

• Commitment to FIGS’ values and to the importance of girls’ education. 

Desirable 

• Experience supporting or delivering digital fundraising campaigns. 

• Experience of fundraising in a small charity environment. 

• Experience of video editing for communications purposes. 

• Experience supporting events (online or in-person). 

• Experience managing or contributing to websites and social media for an organisation. 

• Familiarity with Gift Aid processes.

Equality, Diversity and Inclusion 

FIGS is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds and identities.

 

How to Apply 

To apply, please submit: 

• A CV 

• A supporting statement (up to 500 words) explaining your suitability for the role and how you would contribute to FIGS’ fundraising and communications work. 

Please also include details of two referees. 

Applications should be submitted via Charity Jobs. Interviews will be held remotely. 

• Application Deadline: February 23rd

• First round interviews: WC March 2nd

• Second round of interviews:  WC March 9th

Location: Reading, Hybrid (at least twice a month to Reading Office)
Hours: Full time, however will consider 0.8 FTE
Salary: £75,000 per annum 
Contract Type: Permanent
Campaign Closes: 12th February 2026
First Stage Interviews: 19th & 20th February 2026
Second Stage Interviews: 25th & 26th February 2026 - there will be an informal meet with our CEO.

On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible

At Make‑A‑Wish UK, every role plays a part in creating life changing wishes for children with critical illnesses. We are seeking a Head of Finance who will lead the operational delivery of our finance function, ensuring accurate financial reporting, robust financial controls and full compliance with statutory and regulatory requirements. In this vital role, you will support the Finance Director in delivering our strategic financial objectives and act as a key liaison between finance and the wider organisation. 

Core Purpose
To lead the operational delivery of the charity’s finance function, ensuring accurate financial reporting, robust financial controls, and full compliance with statutory and regulatory requirements. The Head of Finance supports the Finance Director in delivering strategic financial objectives and acts as a key liaison between finance and other departments. As a member of the Extended Leadership Team (ExLT), the role contributes financial insight to organisation‑wide decision‑making and plays an active part in delivering cross‑charity priorities and operational goals.

To be successful in this role you will need:
Essential Criteria

• Qualified accountant (ACA, ACCA, CIMA or equivalent) with minimum 3 years PQE
• Experience in a similar role.
• Excellent excel and financial modelling skills
• Proven experience in finance business partnering & management reporting.
• Proven ability to manage and develop a finance team.
• Experience of preparing consolidated financial statements from general ledger
• Solid understanding of VAT
• Analytical mindset with ability to problem solve, interpret data and to see the bigger picture, identifying inter relationships between different departments
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Experience of process improvements and automation
• Uses initiative, with ability to work independently and as part of a team
• Proactive, organised, and able to manage competing priorities.
• Collaborative with ability to work cross functionally
• Confident in using Microsoft Office tools and accounting software (e.g., Xero, Sage, QuickBooks)
• Integrity and discretion.

Desirable Criteria

• Similar experience with medium to large charity highly desirable
• Similar experience of business partnering with areas of fundraising highly desirable
• Strong technical knowledge of charity accounting and financial reporting.
• Experience of operating under partial exemption for VAT
• Experience with restricted/unrestricted funds and grant reporting.
• Experience with digital transformation or finance system upgrades.
• Experience of working with Xero and Salesforce

Key Responsibilities:
Finance operations       

• Oversee day-to-day financial operations including accounts payable/receivable, payroll, and bank reconciliations.
• Ensure timely and accurate production of monthly management accounts and financial reports.
• Complete monthly balance sheet reconciliations in line with agreed timelines – balance sheet account ownership as agreed
• Process month end journals as required
• Review monthly balance sheet reconciliations in line with agreed timelines
• Ensure processes & procedures are documented and kept up to date, and recommend improvements to drive continuous improvement
• Maintain and improve financial systems, processes, and internal controls.
• Review finance policies on an annual basis and update in line with current legislation and best practice
• Support the organisation with any finance related queries

 Management Accounting 

• Prepare consolidated management accounts, including variance analysis, risks and opportunities, and advise budget holders as required.
• Design financial reports, processes and training guides to drive budget holder self service
• Recommend solutions to streamline month end reporting and other financial processes

 Budgeting & Forecasting 

• Coordinate the annual budgeting & forecast process across departments.
• Produce the consolidated annual budget and quarterly reforecasts for review by FD, in line with agreed timeframes, ensuring alignment with strategic goals and funding requirements (currently excel based).
• Review budget & forecast submissions, and challenge appropriately. Perform variance analysis (actuals vs budget/forecast) and explain key drivers.
• Monitor performance against budget/forecast and provide appropriate reports including variance analysis dependent on stakeholder.        
• Ensure finance system and all associated systems are updated with budget / forecast information accordingly
• Recommend solutions to streamline budgeting and reforecasting process

Business Partnering

• Work closely and build strong relationships with operational teams to provide financial insight and support decision-making.
• Influence strategic decisions through clear communication of financial insights.
• Undertake financial evaluation of new projects, business cases, funding bids, and contracts, as required.
• Produce written reports on performance, highlighting key financial risks and opportunities.
• Upskill budget holders in financial awareness and management
• Own the finance business partner relationship and role with some of the more complex profit centres

 Treasury & Cash Management

• Lead cash flow forecasting and liquidity planning across the organisation.
• Manage relationships with banks and investment managers, ensuring compliance with treasury policies.
• Oversee restricted and unrestricted fund reporting and ensure appropriate allocation and usage.
• Support the development and implementation of treasury strategies, including reserve management and ethical investment policies.

 Financial Planning & Analysis

• Support the Finance Director & budget holders in preparing financial models, as required.
• Partner with budget holders to provide financial models and insightful financial analysis and to support decision-making.
• Monitor and report on financial performance against budgets & reforecasts, identifying risks and opportunities
• Deliver high-quality analysis to support new initiatives.

 Finance Systems & Process Improvement

• Lead on the implementation and optimisation of finance systems (eg. Xero).
• Monitor and manage any payment and other system interfaces
• Drive automation and efficiency in financial processes & reporting.
• Support the integration of finance with wider organisational systems - finance representative on technology SCRUMS and SPRINTS

 mCompliance & Reporting 

• Ensure compliance with charity accounting standards (SORP), Companies House, HMRC, and Charity Commission requirements.
• Responsible for accurate and timely submission of HMRC returns, including quarterly VAT returns, annual employee benefits and Corporation Tax.
• Prepare statutory accounts and lead on the external audit process.
• Quarterly reporting to Make-A-Wish International - APD reporting
• Maintain up-to-date knowledge of financial regulations and best practices.

 Team leadership & Support

• Manage and develop the finance team, ensuring high performance and continuous improvement.
• Provide training and support to non-finance staff on budgeting and financial procedures
• to improve financial literacy across the organization.
• Create Finance resources to encourage self-service for common queries

 General and ad-hoc Support

• Deputise for Finance Director in their absence
• Provide cover for finance team members during periods of absence, ensuring continuity of service and workload management.
• Take on additional duties as appropriate to the level of the role and contribute to team objectives.
• Support fundraising events from a finance perspective