Stories jobs
The Domestic Abuse Service Manager is responsible for the operational delivery of the Domestic Abuse Emergency, Safe & Supported Accommodation, to providing safe, trauma-informed, survivor-led accommodation and support to victims of domestic abuse including children.
The Domestic Abuse Service Manager will lead a team, ensuring high-quality, person-centred support, safe housing management, and compliance with contractual, safeguarding, and regulatory requirements. The role will work closely with external partners to ensure victims are supported to remain safe, recover, and move towards longer-term housing stability.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is an exciting opportunity to play a key role in delivering technology change across the organisation. As an IT delivery officer, you’ll support the successful delivery of IT projects and change initiatives that enable teams across the organisation.
You’ll act as a bridge between business areas and IT, helping colleagues articulate their needs, translating these into clear requirements and support the planning, coordination and governance of delivery activity.
Working closely with colleagues and external partners, you’ll support the structured delivery of IT initiatives. You’ll keep project documentation up to date, support backlog management and help provide clear updates on progress.
You’ll also play an important role in supporting user adoption, coordinating and delivering training sessions to ensure colleagues feel confident and well supported when new systems or changes are introduced.
This is a fantastic role for someone who enjoys variety, thrives on collaboration and wants to develop their career in project management, business analysis and change management.
About you
You’ll have experience supporting the delivery of projects, change or improvement initiatives or be able to demonstrate transferable skills from a similar environment.
You’ll be confident working with a wide range of stakeholders, translating conversations into clear requirements and well-structured documentation. You’ll have experience maintaining delivery documentation such as plans, trackers or reports and you’ll be comfortable working with tools such as Microsoft 365 and project management tools like jira, asana, trello or similar.
You’ll be friendly, engaging, with a natural ability to connect with others. Comfortable striking up conversations and building rapport, you’ll enjoy building relationships across the organisation and working closely with colleagues at all levels. You’ll be someone people feel at ease approaching, helping to create trust, openness and strong collaboration.
Organised and analytical in your approach, you’ll be comfortable managing multiple priorities and adapting to changing demands. You’ll bring a collaborative, proactive mindset and a genuine interest in how technology can improve services and outcomes across the organisation.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Thursday 12 March 2026 9 am
Interview date week commencing 23 March 2026
Corporate Partnerships Fundraiser
£28,823 per annum WTE
37 hours per week
Farnham
Are you passionate about working for a charity that delivers exceptional care? A role with Phyllis Tuckwell gives you the opportunity to make a real difference to people’s lives every day.
We have an exciting opening for a full time Corporate Partnerships Fundraiser within our friendly and supportive Income Generation Team, based at our site in Farnham, Surrey. This role will see you working with a variety of businesses, large and small, local, national and even multinational companies across our catchment area. You will be helping companies to understand the impact of their support, using stories to engage with contacts at all levels and helping to support them with events, challenges, sponsorship and volunteering. You will have the opportunity to come up with new ideas to engage and build the support of our corporate partners. It’s a fun and varied role and no two weeks are the same, so you’ll need to bring lots of energy to the position!
We are looking to appoint an enthusiastic and passionate individual who is great at communicating and confident at building relationships with our corporate supporters as well as internally within Phyllis Tuckwell.
It’s an exciting time to join Phyllis Tuckwell as we prepare for moving back to our new hospice - and you can be a part of it.
About You
A successful Corporate Partnerships Fundraiser will:
- Have experience working within corporate charity partnerships or a commercial business development/account management environment with transferable relationship management skills
- Have the ability to work in a busy team, managing conflicting priorities and be adaptable to changing demands on your time
- Be a natural people person with strong communication skills to engage with a variety of corporate contacts at various levels within organisations on the phone, face to face and in written communications
- Have excellent presentation skills and present themselves professionally
- Have experience working with supporters/customers/volunteers to deliver exceptional service and support, with a solution-focused approach
- Be confident in managing your own time with the ability to work independently and proactively
- Enjoy building effective relationships with colleagues as part of a lively team
- Have a flexible approach to working hours as the role involves some evening and weekend working and be prepared to travel across the PT catchment area to maximise fundraiser support
- Possess a full driving licence and their own car
For a full list of essential requirements, please refer to the job description and person specification document.
About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate, palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Income Generation team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about in the patient stories area of the website.
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- Six weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
Excellent Career Development
- Skill Development and Training
- Internal Mobility and Career Progression
- Professional Growth
- Upskilling
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role or to arrange an informal visit please contact Eleanor Stanley.If you are unable to apply on-line or have any questions about the recruitment process, contact HR.
Closing date for receipt of applications: Tuesday 31st March 2026
Interviews to be held: Tuesday 14th April 2026
We reserve the right to close the role ahead of the closing date should sufficient applications by received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.
This post is subject to an enhanced Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
At Advocacy in Greenwich, we work to make sure that people with learning disabilities are empowered to fully participate in the wider community. We also work with local communities and our members to challenge common assumptions or biases about those with learning disabilities which impact their experience of living and working in the Borough.
We provide independent one-to-one, short- and long-term advocacy, facilitate self-advocacy groups, offer workshops and provide accessible consultations. As part of our commitment to supporting people who use our services, we empower people to become confident self-advocates, taking on leadership roles in our organisation and in other decision-making forums.
Job purpose
To champion the vision and mission of Advocacy In Greenwich (AIG) by building strong partnerships with community organisations and local authorities; and by developing and delivering impactful initatives for people with learning disabilities and autism. The role creates opportunities for meanfingful engagement, ensures services are inclusive and accessible, and upholds the highest standards of Equality, Diversity, and Inclusion in line with national best practice.
Strategic Oversight
- Lead the development and delivery of Advocacy In Greenwich’s strategy in collaboration with the Board of Trustees, staff, consultants (including those with lived experience), beneficiaries, and stakeholders.
- Implement the Charity Excellence Framework to drive continuous improvement.
- Foster a supportive and innovative working environment where all employees are encouraged to contribute ideas for AiG’s growth.
- Build and maintain strong networks with local authorities, healthcare professionals, funders, and partner organisations (including neighbouring CEOs and leadership teams) to share best practice, coordinate initiatives, and advance opportunities for people with learning disabilities and autism.
- Ensure strategic partnerships enhance AiG’s reputation, maximise opportunities for service users, and maintain consistent standards of advocacy across the borough.
- Stay informed about relevant policy developments to position AiG for new opportunities.
- Lead on financial strategy, income generation, and annual budgeting.
- Represent AiG professionally as its public face, building trust and credibility.
- Write compelling funding bids and narratives for innovative, needs-led initiatives.
- Liaise with major funders and donors to secure and deliver impactful projects.
Operational Responsibilities
- Regularly update and maintain organisational policies and procedures, developing new ones as needed to meet project requirements.
- Create and update resources to support both new and existing projects.
- Maintain a professional presence and reputation both internally and externally.
- Manage and support all staff and volunteers, ensuring effective team performance.
- Translate strategic objectives into clear, achievable operational plans, ensuring all team members understand their roles and deliverables to meet funding requirements.
- Oversee robust monitoring and evaluation processes, collecting data, testimonials, and stories to demonstrate impact and fulfil contractual obligations.
- Support staff, volunteers, and consultants to understand and meet funder criteria.· Implement staff appraisal systems and ensure ongoing training and professional development
- Uphold best practice standards to maintain high-quality service delivery.
Governance
- Ensure the Board of Trustees can fulfil its duties and that Advocacy In Greenwich remains fully compliant with all legislation and reporting requirements.
- Provide timely and accurate reports to the Board on all matters within their remit.
- Work with the Chair to develop and deliver an effective induction programme, ensuring trustees understand their roles and responsibilities
- Oversee the preparation of the Annual Report and statutory accounts.
- Lead the development, monitoring, and implementation of the charity’s Risk Register, ensuring risks to AiG and its beneficiaries are minimised.
- Take lead responsibility for safeguarding across the organisation.
- Ensure all staff, volunteers, consultants, and trustees have access to training and development opportunities to enhance their skills and knowledge.
Personal Development
- Engage in regular supervision to support your own professional growth and reflective practice, ensuring the continued quality and stability of the organisation’s services.
- Provide regular supervision and conduct staff appraisals, supporting staff wellbeing, performance, and professional development across the team.
- Foster a culture of continuous learning by identifying and supporting relevant training and development opportunities for staff, volunteers, and consultants, who are people with learning disabilities and autism employed on zero-hour contracts.
Other
Undertake any additional duties appropriate to the scope and level of the post as required by the Board of Trustees.
Important Information
- This role is not home-based and requires the candidate to work from the office on Tuesdays.
- Closing date: Midnight, Sunday 22nd March 2026
- Interviews/Test: Week commencing Monday 30th March – Wednesday 1st April 2026
- To ensure a fair and consistent recruitment process, we do not accept CVs.
- Please complete the application form provided.
The client requests no contact from agencies or media sales.
You will be part of a warm, supportive and forward-thinking community dedicated to nurturing young people academically, emotionally and spiritually. Seeking an ambitious, relationship-driven Development Manager to lead and grow our fundraising, community engagement, and alumni relations activity across our family of schools. This is an exciting opportunity to join a values-led educational trust and play a strategic role in supporting life-changing bursaries, major development projects, and the flourishing of our parent and alumni communities. Working closely with the COO, Heads, Governors, and our dedicated volunteer networks, you will champion a culture of philanthropy, belonging, and long-term support for our schools.
As Development Manager, you will:
Lead the Fundraising Strategy - Design and deliver a long-term fundraising strategy, with a particular focus on bursaries and capital projects
Build and nurture relationships with donors and prospects
Develop a strong, sustainable donor pipeline
Monitor fundraising performance and share regular progress updates with senior leaders.
Line manage the Development Assistant
Grow Our Alumni & Parent Communities
Create a vibrant alumni programme shaped around events, storytelling, and engagement opportunities
Oversee alumni data management and ensure GDPR compliance
Coordinate high-quality alumni communications, reunions, and digital content
Support & Empower Volunteers
Act as the main liaison for parent-led groups, providing guidance and partnership
Support community events such as fairs, auctions, uniform sales and fundraising initiatives
Deliver Inspiring Communications & Events
Work with Marketing to champion development of stories across digital and print channels
Produce engaging content that demonstrates the impact of giving
Plan and deliver stewardship and cultivation events, including receptions, legacy gatherings and giving campaigns.
Oversee development administration, correspondence, databases, and budgets
Travel is required one day a week to their other site in surrey
About You
Proven success in fundraising, development, alumni relations or stakeholder engagement
Exceptional interpersonal and relationship-building skills
Strong written and verbal communication, including ability to create persuasive content
Experience managing multiple projects strategically and efficiently
Confident using CRM systems and working with donor/alumni data
Experience leading or mentoring staff
A proactive, collaborative approach with the ability to work independently
Experience working with senior leadership or major donors
Knowledge of GDPR and charity sector compliance
Understanding of donor stewardship, major gifts or planned giving
If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience. Please do feel free to get in contact to discuss this role in detail or if you have any queries.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Harris Hill are delighted to be working with a wonderful charity to recruit for the Public Fundraising Manager in order to raise the charity profile, expanding their grassroots support base, and delivering exceptional standards of donor care. Working in close partnership with Marketing team, you will lead on challenge events and community fundraising, individual giving, in memory and legacy fundraising,
Key Responsibilities
- Develop and deliver short, medium and long-term public fundraising plans and budgets, monitoring income and expenditure.
- Oversee the creation and evolution of fundraising products and propositions to ensure strong ROI and audience resonance.
- Champion public fundraising within integrated campaigns, maximising predictable, unrestricted income through regular giving, in memory and legacy programmes.
- Lead individual giving activity, including online appeals, Christmas appeal and auction, with a strong focus on stewardship and retention.
- Plan and deliver an annual cycle of supporter communications, including appeals, newsletters and impact reporting.
- Optimise third party and online fundraising channels (including Facebook and Instagram).
- Lead the legacy programme, embedding gifts in wills messaging across the organisation.
- Support families to fundraise with care, professionalism and sensitivity.
- Grow income from grassroots and community organisations (schools, faith groups, golf clubs and more), focusing on £1k–£5k opportunities.
- Manage and develop the challenge events portfolio (e.g. Hackney Half, London Landmarks, Royal Parks, London Marathon), ensuring excellent participant stewardship and maximum income.
You will bring:
- Proven experience delivering short, medium and long-term fundraising plans and budgets.
- Experience in at least one key public fundraising area (individual giving, challenge events, community fundraising, legacy or in memory).
- Strong relationship building skills with high emotional intelligence.
- A creative, growth oriented and commercially minded approach.
- Excellent written and verbal communication skills, including crafting compelling impact stories.
- CRM experience (e.g. Donorfy or similar).
- Line management experience (formal or informal).
- Strong analytical skills and attention to detail.
- Exceptional time management within a dynamic environment.
Salary: Circa £40,000 per annum
Location: London, hybrid working, 3 day a week in the office
Contract type: permanent, full- time,
Closing date: Friday 20th March at 9am
Interview: 1st round 24th March via Teams
2nd round w/c 30th March
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Careers Advisers (Schools Team)
Location: East Sussex
Salary: Term Time Only salary including annual leave is: £25,175 - £27,802
Hours: Full-time (37 hours per week) or Part-time (22.2 hours - per week)
Contract: Permanent (Term Time Only)
Reports to: Senior Careers Adviser
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
Ethical – We work with professionalism, honesty and integrity
Passionate – We reach out enthusiastically to all who need out support
Innovative – We inspire, enhance and improve
Collaborative – We engage, support and share with others
The Team
We are a diverse and welcoming team of advisers, who use a wide variety of creative methods to deliver personalised, client centred, personal careers guidance, ranging from one-to-one sessions through to group guidance, parents and options evenings, as well as focused talks and assemblies. We have minimal admin and keep our clients’ experience central to what we do, providing an inclusive service with individualised action plans, including the use of visual career maps, career cards and white boards, alongside more traditional approaches where appropriate.
The team is led by Chris Targett RCDP, who alongside his work at CXK, is the current Chair of the Careers Writers Association and co-author of the recently released Career Development and Inclusive Practice book, published by Trotman Publishing in partnership with the CDI.
The team is small but impactful. Feedback from our young people, that tell us about what our students valued regards our services:
- Helping young people understand their next steps
- Helping young people understand the options and careers choices they have
- Helping young people to know where to access further help, information, or support
The Role
The Careers Adviser will travel across East Sussex Regions to a broad range of school and college settings, delivering creative and inclusive Personal Careers Guidance, as well as assemblies and drop-in sessions as required.
Each student and each learning environment will be unique, so the opportunity lends itself well to candidates who enjoy traveling and working in varied locations, meeting people from diverse backgrounds, and educating people of all abilities.
You will routinely liaise with Careers Leaders and senior school/ college staff to arrange and deliver activities for students during the school day. Whilst most delivery will take place between 8:30am and 4pm, travel before and after these times will be required and occasional attendance at parents’ and options evenings will also be required, but you will be given time off in lieu where this is applicable.
We would require you to work five days-a-week, term time only, with a pro rata holiday entitlement. If you would prefer part-time only employment (minimum of three days a week), this can be negotiated.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
- Level 6 (or above) Careers Guidance Qualification
- In possession of a full, clean UK Drivers Licence with access to your own vehicle
Core Competencies
- Experience of delivering CEIAG in schools / colleges, face-to-face with young people Enthusiasm
- A willingness to deliver activities during school timetables; occasional evening events rebalanced via “time off in lieu.”
- Knowledge of Post 16 and Post 18 education and training routes for young people with and without additional needs and disabilities
- Adept at juggling activities and travel, emails and routine project admin; balancing school site work with homebased preparation and admin
- Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word and PowerPoint
- A commitment to undertake all necessary training for the role
Employee Experience
A career with CXK is rewarding work enabling you to fulfil your potential. This eclectic and exciting role within the CXK Young Peoples’ Careers team, provides the opportunity for you to travel from home to various education settings, networking with teachers and careers educators across the East Sussex area. You will hone specialised skills and knowledge relating to Post 16 and 18 career pathways, including 6th Forms, colleges, study programmes, gap-years, entrepreneurship, university and apprenticeship routes whilst being a positive influence on young people’s lives.
CXK employee benefits include:
- CDI and professional register membership (RCDP) paid for by CXK
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
- Flexible working
- Enhanced maternity and paternity leave
- Training and development programmes and opportunities
- Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Ongoing
Application review date: Ongoing
Interviews dates: From: Ongoing
Useful Information
Should you wish to have an informal conversation before submitting your application, please contact recruitment @ cxk . org
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
All applications must be submitted online via our portal.
The client requests no contact from agencies or media sales.
The Diocese of Truro is home to 305 church buildings — extraordinary places of worship, history, community and culture. Each one tells a story about the people of Cornwall and the faith that shaped our landscape. We are committed to supporting the volunteers and clergy who care for these much‑loved spaces, ensuring they remain sustainable, welcoming and fit for mission.
As part of our ambitious Buildings Strategy, supported by the Church of England’s Buildings for Mission programme, we are expanding our capacity and seeking a Church Buildings Support Officer (CBSO) to join our Buildings, Environment and Land Team. A second CBSO will be recruited later in the year, and between the roles we aim to cover two specialist areas:
- Fundraising and grant support (particularly heritage and capital grants)
- Community engagement and enterprise development
We welcome applicants who bring strength in at least one of these areas. All CBSOs will also provide general fabric and funding advice.
As a CBSO, you will be an advisor, problem‑solver and encourager — working alongside parishes to help them repair, adapt and make the best possible use of their buildings. You’ll support everything from maintenance plans to major capital projects, helping churches access funding, specialist guidance and community partnerships.
You will play a key role in ensuring church buildings are well cared for, environmentally responsible, and equipped for worship, ministry and wider community life. The right person for this role will understand buildings in community settings and how they are used. They will be interested in heritage buildings and also know about, or want to learn about, churches and how to care for them. We need a strong communicator who can adjust to different audiences, engaging people in the cause rather than bulldoze them. The skills to bring people together to collaborate are key. Experience of developing and managing projects with community groups/faith groups and fundraising, as well as experience in budget management is important.
Ideally, we seek someone with a qualification and experience in a relevant area, but we are very happy to invest in the right person and can offer a range of training and support.
This role offers the opportunity to make a lasting impact as part of a unique organisation that prides itself on being a supportive employer. At the Diocese of Truro, we value work-life balance and employee wellbeing and are committed to supporting your development. We offer additional benefits such as flexible working, up to 26 days holiday plus bank holidays, a range of wellbeing activities and the Church of England Pension Scheme with 9-15% employer contributions. More information on this here.
The closing date for applications is midnight on 16 March 2026 with interviews being held on 25 March 2026 in Truro.
This role has been made possible with support from a grant from the Church of England.
We welcome applications from all suitably qualified persons. However, we would particularly welcome applications from those with a disability, or from a UK minority ethnic background, as these groups are currently under-represented in our staff.
We will be a diocese that reaches out to children, young people, and families. We will be a diocese that is good news for the most disadvantaged.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Public Fundraising & Engagement
Reporting To: Executive Director of Fundraising
Salary Range: Up to £60,000
Contract Type: Permanent
Location: Hybrid, across London sites. Old Street, Canary Wharf & Poplar.
Working days/hours per week: 35 per week, 9am – 5pm
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Why this role and why now?
This is a hugely exciting time to join our organisation.
We have recently brought together two £20m organisations – FareShare UK, a national food redistribution charity, and The Felix Project, our London network partner who has made waves across the capital in recent years. We are in the early stages of shaping our future together, while at the same time, developing our fundraising strategy for the next three years – setting the direction for how we grow income, engage supporters and deliver even more impact across the UK.
Public fundraising and engagement will be central to that strategy, and as Head of Public Fundraising & Engagement, you will play a leading role in shaping it.
We already have strong foundations to build on. Recent testing of private site fundraising for both organisations has exceeded KPIs, showing strong public appetite to support our work. We also have the opportunity to learn from The Felix Project’s success in London and explore how proven approaches can be adapted and scaled nationally.
Alongside this, we have a clear ambition to become a destination directorate for fundraisers across the sector – a place where talented people want to build their careers, test new ideas and do their best work.
This newly created role offers a rare opportunity to build on that momentum: helping to shape our three-year fundraising strategy, embedding a new brand, working creatively with network partners, developing new products and propositions, scaling what works nationally, growing mass-market and legacy fundraising, modernising systems and supporter journeys, and bringing together newly merged teams around a shared direction and culture.
This is a role for someone who enjoys building, experimenting, learning from what works and creating something genuinely transformational. If you’re excited by the idea of leading through change and helping create new ways for people to support our cause, we’d love to hear from you.
About the role
The Head of Public Fundraising & Engagement will lead our public fundraising portfolio. This newly created role will oversee Individual Giving and Legacies, Community Fundraising, Mass Participation and Challenge Events, and Fundraising Operations, with five direct reports.
You will be accountable for public fundraising income and performance, whilst also helping to bring together teams, systems and ways of working following the merger. You’ll sit on both the Fundraising Senior Management Team and the organisation’s Senior Management Team, contributing to organisation-wide strategy, decision-making and culture.
You will play a key role in shaping our three-year public fundraising strategy, ensuring it is ambitious, realistic and rooted in audience insight.
Whilst much of the portfolio is delivered through Senior Managers, there is particular scope and opportunity, to shape the future of Community and Mass Fundraising – where we’ve deliberately protected delivery while leaving space for the new Head to define long-term strategy, growth and resource.
You’ll also play a leading role in embedding a new organisational brand once agreed.
What you’ll be responsible for
•Setting direction and growing income
•Champion the growth of long-term sustainable income that supports the organisation’s 3–5-year income ambitions.
•Strengthen our regular giving proposition and performance, embedding a clear strategy for acquisition, retention and lifetime value growth.
•Shape and deliver the organisation’s three-year public fundraising strategy.
•Set the overall direction for public fundraising and lead its delivery.
•Be accountable for public fundraising income, including planning, budgets, forecasting and performance working alongside your Senior Managers and Managers to achieve this.
•Build on strong early signals of public support, including the face-to-face fundraising pilots.
•Learn from proven success from both legacy organisations, including The Felix Project’s fundraising in London, and explore how this can be scaled nationally.
•Drive sustainable growth across the portfolio, balancing short-term delivery with the need to maximise supporter lifetime value.
•Make clear, confident decisions about priorities, investment and risk.
Leading the public fundraising portfolio
•Lead and support Senior Managers and Managers across Individual Giving, Community and Mass, Legacies and Fundraising Operations.
•Bring different income streams together under a joined-up, supporter-centered approach.
•Encourage collaboration, testing and learning across teams.
•Step in where needed to resolve issues, reset direction or move things forward.
A focus on Fundraising Operations
•Provide strategic oversight of Fundraising Operations, ensuring excellent supporter care, compliant processes and efficient income processing across the portfolio.
•Integrate a ‘best in class’ approach to thanking and supporter stewardship across the portfolio.
•Ensure robust fundraising compliance in line with regulation and sector best practice.
•Champion operational excellence, embedding processes and systems that enable sustainable growth.
•Work closely with the Senior Fundraising Operations Manager to ensure visibility and value of the function across the directorate and wider organisation.
Innovation and new product development
•Work collaboratively with colleagues to shape and embed the organisation’s innovation framework within public fundraising, ensuring disciplined testing, learning and scaling.
•Contribute a public fundraising perspective to cross-organisational and directorate innovation priorities, ensuring opportunities are commercially viable and audience-led.
•Lead the development of new fundraising products, propositions and approaches, from ideas through to testing and scale.
•Explore new ways for people to engage and give – particularly in acquisition-led activity such as face-to-face, digital and mass fundraising.
•Use insight, data and supporter feedback to shape and refine new ideas.
•Balance creativity with a commercial mindset i.e. Stopping what doesn’t work and scaling what does.
Shaping Community and Mass Fundraising
• Make a hands-on strategic lead in shaping the future direction of Community and Mass Fundraising.
•Build on recent business planning that has protected delivery whilst leaving space for longer-term strategic choices.
• Identify growth opportunities and test new approaches to help define future operating models.
•Build momentum and organisational confidence in areas with significant untapped potential.
•Increase partnerships with small and medium-sized corporates within Community Fundraising, developing scalable propositions that can grow nationally, working in partnership with network partners.
Working with our network partners
•Play a leading role in shaping how we fundraise with, for and alongside our network partners in the public fundraising space, working closely with the Senior Network Fundraising Manager.
•Work collaboratively to explore ideas, test approaches and unlock opportunities that benefit both the network and the organisation.
•Ensure public fundraising activity reflects the stories and impact of our network partners in a respectful and sensitive way.
Developing high-potential partnerships
•Lead the strategic development of high-profile partnerships including our newly launched three-year partnership with Nectar.
•Work closely with internal teams and external partners to grow reach, impact and value over time.
•Develop and embed a robust a partnership strategy for within public fundraising, to ensure we are maximising opportunities with third party providers.
Shaping our legacy fundraising proposition
•Take a strategic lead in developing our legacy fundraising approach, working closely with the Senior IG & Legacy Manager.
•Shape a compelling legacy proposition linked to our impact, values and volunteer workforce – an area of untapped potential.
•Ensure legacy fundraising asks are integrated into wider supporter journeys and long term planning.
•Build organisational confidence, capability and momentum in this area over time.
Brand embedding and supporter acquisition
•Play a leading role in embedding the new organisational brand across all public fundraising activity once agreed.
•Work closely with colleagues in Marketing & Communications to ensure fundraising needs are reflected in the new brand as it develops over time.
•Support your team to translate brand strategy into practical, high-performing fundraising activity.
Merger transition and CRM
•Play a senior role in the organisation’s merger transition, with particular focus on the Fundraising Transition, working closely with the Fundraising Transition Lead, ensuring that public fundraising’s priorities are reflected in change planning.
•Act as the senior fundraising lead for the implementation of a combined CRM, ensuring public fundraising needs shape system design, data structure, reporting and supporter journeys.
•Work closely with colleagues in digital, data and IT, as well as external partners, to ensure systems support future growth and great supporter experiences.
•Balance business-as-usual income delivery with the demands of transformation and change.
•Help modernise processes and ways of working so the organisation can scale effectively.
Leadership and culture
•Lead and develop Senior Managers and Managers, creating a supportive, inclusive, high-performing and psychologically safe culture.
•Play an active role in shaping organisational culture following the merger.
•Support teams through change with clarity, empathy and pace.
• Help build our reputation as a great place to work for fundraisers – where people feel supported, challenged, proud and able to grow.
•Role model collaborative, values-led leadership.
Organisation-wide leadership
• Attend organisation SMT meetings.
•Contribute to organisation-wide strategy, decision-making and problem-solving.
•Work collaboratively with senior colleagues across the organisation.
•Be a strong, credible voice and advocate for public fundraising internally and externally.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
Context
Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.
This is an exciting time to join London’s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service – we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have.
Alongside this, we’ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. Legacy giving is a critical part of our long-term sustainability, and this role is central to embedding a culture of legacies across the organisation. We’re at the early stages of our legacy programme, so this role presents a real opportunity for someone to grow and develop a successful income stream, as well as ensuring our supporters have meaningful opportunities to make a lasting impact.
About the role
The Senior Legacy Manager will lead the development and delivery of London’s Air Ambulance Charity’s legacy programme, ensuring legacy giving is embedded across fundraising and marketing activity and is front of mind across the organisation.
This role is responsible for managing our legacy marketing programme, working closely with the marketing team to deliver compelling, sensitive and effective activity. The postholder will also oversee our outsourced legacy administration partner, ensuring legacy gifts are processed efficiently, compliantly and in line with best practice, through regular performance monitoring and review.
Working across the Fundraising and Marketing Directorate, the Senior Legacy Manager will champion legacies as a vital form of support, collaborating closely with all teams in the directorate. This will include working with the major donor team to identify and develop high-value legacy opportunities and supporting the community engagement team to integrate in-memory and legacy messaging into the community talks programme and engagement activity within the community.
The role also plays a key part in connecting our legacy and in-memory programmes, working with the community engagement team and the Deputy Director to develop a joined up in-memory strategy that ensures a coherent and compassionate supporter experience.
About the person
You’ll be an experienced and confident legacy fundraising professional with a passion for building long-term impact. You’ll be a strong collaborator who can influence across teams and seniority levels, and a persuasive advocate for the importance of legacy giving. You’ll combine strategic thinking with hands on delivery, ensuring legacy activity is well planned, insight led and supporter centred. Comfortable working across disciplines and a self-starter, you’ll play a key role in embedding a culture of legacies across London’s Air Ambulance Charity.
To bring hope to every one of our patients across London, when they need us most, where they need us most.



The client requests no contact from agencies or media sales.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
We’re on a mission to connect with thousands more bereaved military families and that starts with storytelling.We believe that ‘social’ media is in the past and what is needed today is ‘interest’ media – great content that engages its target audience has the potential to reach more people than a high follow count.As Content Creator, you’ll be our expert in creating great content, capturing the emotion, personality, and purpose behind everything we do.
This is a fast-paced, highly proactive role focused on creating short-form video and photo content for social media. You’ll attend events, follow team members in action, and use your creative instincts to turn everyday moments into compelling content that resonates with our unique audience. We’re not looking for slick corporate videos, we want quick-turnaround, on-brand, authentic content that stops the scroll and builds trust.
The key responsibilities of this role are:
Content Creation
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Film and edit short-form video content (e.g. Instagram Reels, TikToks, Stories etc) for use across Scotty’s social channels.
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Capture and edit photography when needed, particularly from in-person events and outreach activity, often on the go.
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Work proactively to identify and attend opportunities to film team members and events (e.g. corporate talks, family days, community activity).
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Jump on relevant trends and moments, adapting them to fit the tone, audience, and sensitivity of our cause.
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Create great content which will educate or entertain our target audiences (within the bereaved military community).
Editing & Tools
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Use tools like CapCut, Canva, InShot, Adobe Premiere Rush, or iPhone editing apps to deliver content quickly and efficiently.
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Add subtitles, basic transitions, music, and graphics where appropriate, always with accessibility and brand in mind.
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Maintain an organised archive of content and assets for reuse across campaigns.
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Work closely with the Social Media & Marketing Exec to provide platform-ready content.
Planning & Collaboration
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Collaborate with the Head of Outreach and Social Media & Marketing Executive to contribute to the content calendar and plan campaigns inline with goals.
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Bring creative ideas to the table and take initiative in spotting content opportunities.
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Work to brand guidelines while retaining creative flexibility, balancing tone, authenticity, and audience sensitivity.
The 30-day goals for this role are:
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Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
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Conduct a full audit of the charities existing assets, tools and equipment.
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Alongside the Head of Outreach and the Social Media & Marketing Exec demonstrate a strong understanding of the Scotty’s tone of voice and our marketing philosophy.
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Agreed key performance measures and personal success measures with Head of Outreach.
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Attend and capture at least one live in-person event or activity and turn it into usable, on-brand content.
The 60-day goals for this role are:
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Delivering consistent, high-quality, creative content reflecting Scotty’s mission and resonating with our target audiences.
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Actively contribute to creative campaign ideas and planning.
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Effectively repurposing existing content to meet current needs.
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Working confidently on the go, managing own calendar and movements to capture relevant content across the team.
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Maintaining an organised archive and has ownership of all video content at the charity.
The 90-day goals for this role are:
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Recognised as the go-to team member for on-brand, authentic, video or photo content.
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Demonstrating impact through content, using key performance metrics to evidence success in collaboration with the Social Media & Marketing Exec.
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Balancing creativity with sensitivity by consistently exercising good judgement around tone, storytelling, and safeguarding.
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Working with the Head of Outreach and Content Creator, we already have the best social engagement rates of any UK military charity!
What You’ll Need to Succeed
Must Have
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A strong portfolio or clear examples of short-form social content (video and/or photography), with clear results.
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Proven ability to create mobile-first content using tools such as CapCut, Canva, InShot, or similar.
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Confidence working independently and proactively, capturing content without needing detailed briefs.
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Strong visual judgement and understanding of what works on platforms such as TikTok, Instagram, Facebook, and LinkedIn.
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High emotional intelligence and the ability to work sensitively and respectfully with content involving bereavement and military families.
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Willingness and ability to travel within the UK for events and activities (with flexibility around occasional evenings or weekends).
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A genuine passion for Scotty’s mission and a desire to tell real, human stories that matter.
Nice to Have
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Familiarity with accessibility best practice (e.g. subtitles, clear visuals, inclusive framing).
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Experience capturing content in live or fast-moving environments (events, community settings).
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Basic understanding of how content performance is assessed on social platforms.
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An interest in community-building and storytelling beyond polished or corporate content.
Additional Information
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The role may require occasional evening or weekend work
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Enhanced DBS check required
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Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
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Families Come First
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Everyone a Supporter, Every Supporter a VIP
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Love What You Do
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Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: Friday 13th March.
Important Information:
Feedback
Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received, and only candidates shortlisted for an interview will be contacted via email.
Location
We will only consider applications from candidates located within 2 hours of central Cambridge.
We're a remote-first organisation and our day-to-day work is extremely effective with our team based at home.However, some of the most important work we do, innovation, collaboration, problem-solving, and strategic thinking, benefits hugely from being in the same room, and those moments don't always come with months of notice.That's why we're currently looking for team members who are within a 2-hour travel time of Cambridge.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Are you ready to take on a key development role in a charity that is making a real difference? Southampton City Mission (SCM) is offering an exciting opportunity for a knowledgeable and proactive Communications Officer. Working alongside our senior staff team to deliver a dynamic external communications strategy, this is a new role with the opportunity to shape how the charity relates to partners, supporters and the general public across the city.
You will be responsible for delivering an effective communications plan that increases awareness and engages key audiences in the city, to strongly support SCM’s current projects. Developing compelling story telling pieces and creating content for our website and social media to showcase the organisation’s impact; we are looking for an individual who will drive forward change and quickly engage with key stakeholders and churches. Working alongside the CEO, Head of Operations and Project Managers, and playing a pivotal role in helping to equip churches to support and love those in need across our city, we are offering the opportunity for flexible, hybrid working for this role.
If you are a natural, experienced communicator and passionate about working for a faith-based charity that is growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve.
Apply now. An application pack, including full job description and person specification, can be downloaded from our website.
The closing date for applications is 01 April 2026
SCM is committed to keeping children and adults at risk safe and to equal opportunities.
A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about education? Do you want to make a positive difference to young people’s lives?
We’re seeking someone with a strong commitment to social impact, who thrives in a small, high-performing team and brings a proven ability to deliver, build trusted relationships, and grow engaged communities of education leaders.
In this role, you will lead on building strong relationships with senior leaders in schools and Multi-Academy Trusts, supporting them to deliver HPF education resources, including Game Plan, helping them to embed our content in their curriculum and across their schools. You will work closely with the Head of Programmes to build and implement growth and engagement strategies, as well as being the first point of contact for educators and schools.
If you have worked in education, or have experience building relationships to scale programmes across the UK and beyond then we want to hear from you.
Key responsibilities include:
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Build trusted relationships with teachers, school leaders, and education partners.
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Act as the main point of contact for schools and Multi-Academy Trusts participating in HPF education programmes.
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Support schools with onboarding, induction, and ongoing engagement in programmes.
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Help develop our ongoing strategy for building a community of educators across the UK.
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Manage community metrics
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Support the wider Education team to gather, analyse, manage and report data
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Support our educators with course delivery, access to materials and resources, ensuring they are making the most of the course materials and feel confident to deliver our programmes.
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Monitor participation and engagement levels, following up where needed.
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Gather insights from educators to help improve programme design and delivery.
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Create and schedule regular communications for the education community (emails, newsletters, updates).
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Work with marketing or fundraising colleagues to amplify educator voices and stories
Essential experience:
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Proven experience of senior stakeholder management (preferably within education)
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Passion for social impact and the High Performance Foundation’s mission
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Understanding of the wider education sector
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Confidence networking and engaging with stakeholders and education partners at all levels
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Excellent written and oral communication skills
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Excellent interpersonal and teamwork skills, with the ability to work across the team
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Willingness to undertake school visits across the UK.
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Effective time management
Desirable experience:
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Experience delivering and scaling education programmes for young people within education settings
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Stakeholder management within education, building trusted relationships with schools and Multi-Academy Trusts
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Monitoring, evaluation and learning, including collecting impact data and tracking metrics
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Experience of working collaboratively within a small charity, start-up or similarly agile organisation
What’s on Offer:
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Hybrid working - mix of home and central Norwich office days
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The opportunity to work within the High Performance Foundation and alongside the award winning,High Performance Podcast.
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Competitive rate and 25 days holiday (FTE) for the successful candidate.
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An immediate start in a fantastic organisation that is impacting the lives of thousands of young people across the UK.
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A hybrid working pattern.
The client requests no contact from agencies or media sales.
Circa £43,000 per annum
Fixed term – 6 months
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Motion Graphics and Video Editor in the Creative Team.
The mission of the Creative team is to collaboratively plan, produce and deliver creative content across editorial, design, video and photography, that results in greater income, influence, and the growth of the UNICEF brand in the UK..
As Motion Graphics and Video Editor you will focus on producing best in class content for UNICEF UK’s campaigns and initiatives. You will be responsible for the timely development, production and editing of video, motion graphics and digital assets that showcases UNICEF’s work and impact around the world and brings to life children’s stories.
We are looking for someone with expert video editing and motion graphic skills, who takes a supporter centered approach to storytelling and who can contributes ideas, approaches and insights that enable innovation.
Closing date: 9am, Thursday 12th March 2026
Interview date: Monday 30th March via video conferencing (MS Teams)
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity, and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Royal School of Needlework is the International Centre of Excellence for the Art of Hand Embroidery. Based at the historic Hampton Court Palace, we have been dedicated to preserving and innovating in the art of hand embroidery since 1872. Our thriving education programme offers courses for all levels, from beginners to degree level, and we teach onsite and online in locations across the UK, and internationally in America, Japan, and Australia. Our renowned Embroidery Studio creates bespoke embroidery for fashion, art, and royalty and offers expert conservation and restoration services for valuable and historical embroidered pieces.
The RSN is unique. No other single organisation covers the breadth of education and practice to promote the art and technique of hand embroidery or has our connections, collection, archive and heritage. Embroidery is an international language. Cultures and communities have used embroidery-based techniques to tell stories and record events for hundreds of years while the individual benefits of mindfulness and mental wellbeing are now increasingly being recognised today.
Overview of Role:
To provide operational and administrative support across the RSN’s educational programmes, including the Certificate and Diploma, Tutor Training Course, Short Courses, International Summer School and On Demand Courses.
Main Duties
The main duties include, but are not limited to:
General Administration
- Manage the Education Email Inboxes, responding to queries and complaints as appropriate.
- Monitor and order stock levels, ensuring supplies are available as needed.
- Handle the packing and mailing of kits and materials, both nationally and internationally.
- Support classroom setup for various courses, including Short Courses, Bespoke Classes, and events.
- Assist in preparing beverages for students and visitors, maintaining cleanliness in the area.
- Escort visitors and guests from reception, including tour groups, while representing the RSN brand confidently and enthusiastically.
- Attend offsite events as required.
Course-Related Administration
- Support the Certificate and Diploma Programme Managers in the administration of the course.
- Provide logistical support for educational tours and other departmental activities.
Other Duties
- Maintain a professional and efficient workflow within the Education team.
- Provide comprehensive administrative assistance to the Director of Education and the Education Management Team, including scheduling, correspondence, and maintaining organised records to facilitate programme delivery.
- Undertake any additional activities required by your line manager within the scope of this role.
You will not be expected to perform all the above duties, but we will expect you to be able to cover for colleagues where appropriate.
Person Specification
Desirable
- Interest in hand embroidery
- Good customer service experience or potential (email/phone)
- Proficiency in Microsoft Office packages
- Ability to work on own initiative and as part of a team
- Logical thinking and attention to detail
- Ability to multitask and work in a busy environment
- Energetic and enthusiastic
- Experience with CRM databases
- Experience in office administration
- Familiarity with postal systems and packaging of goods
- Experience with event planning and operations
Working Conditions
- The role requires frequent movement between RSN’s operational areas, including collecting items or escorting individuals from reception.
- Some lifting and use of trolleys may be required, and occasional work outside regular office hours may be necessary.
- Flexibility is essential, particularly when lifts are unavailable or in high demand.
This job description is subject to periodic review and may be updated to meet the evolving needs of the RSN.
There will be a basic IT skills test at interview stage.
The client requests no contact from agencies or media sales.