Support jobs

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible

The role is a full time and permanent position. This role is based at our Bloomsbury campus with flexibility to work from home on an 80/20 basis (80% working from the office). 

We are looking for a Commercial Marketing Coordinator to coordinate and support the commercial marketing activity of the Students’ Union. The Union operates multiple commercial services, including bars, cafés, shops and a gym. As the Commercial Marketing Coordinator, you will work with different teams and managers to develop innovative and effective marketing campaigns which are aimed at increasing engagement and revenue in relation to our commercial spaces. The successful candidate will also coordinate the successful delivery of these impactful and creative marketing campaigns across the Union. The role holder will be a brand champion and support departments in the successful application of our brand.

Do you have a good working knowledge of effective marketing practices and have carried out successful marketing campaigns? Have you got experience of working in higher education or a fast paced customer focused environment? If the answer is yes, then we want to hear from you.

The Charity

James’ Place exists to save the lives of men in suicidal crisis through delivering free clinical services. We currently have centres in Newcastle, Liverpool and London; and in early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

Our trained, professional therapists deliver a proven clinical service in a warm and welcoming environment, ensuring that men are seen quickly at the point of crisis. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

The Role

We are recruiting for a team of clinicians to deliver our clinical proven intervention at our new James’ Place centre in Birmingham. As a Suicide Prevention Therapist, you will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Successful applicants will be joining a new team at a pivotal time and will have the opportunity to shape the local culture at James’ Place Birmingham. 

Person Specification

The role requires someone with a relevant qualification who can confidently support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope.

Please see the attached Job Description and Person Specification for more details.

Closing date: 9am on Wednesday 12th November
Interviews will be held in person on Thursday 20th and Friday 21st November

THE VACANCY

Are you an IT support professional with a passion for delivering exceptional service? The ITF is seeking a Service Desk Engineer to provide responsive technical support, maintain reliable digital systems, and enhance the user experience across a global organisation. Working as part of the Systems, Digital and Data team, you’ll play a key role in keeping our technology running smoothly.

ABOUT THE ROLE

The Service Desk Engineer ensures the smooth and efficient delivery of IT services across the organisation. You’ll be the first point of contact for staff seeking technical assistance, providing high-quality first- and second-line support while maintaining the stability and reliability of our digital platforms.

You’ll handle service requests and incidents, manage tickets within agreed SLA's, and ensure users receive timely, clear, and user-friendly resolutions. The role also supports onsite IT operations at our London office, including audiovisual systems and hybrid meetings, and contributes to wider digital improvement initiatives.

This is an exciting opportunity for an experienced, user-focused IT professional who enjoys solving problems, supporting others, and helping shape how technology empowers the organisation.

Key responsibilities include:
Technical Support: Provide first- and second-line technical support to users across the organisation. Deliver onsite assistance for audiovisual, and conferencing systems. Support hybrid meetings and events, troubleshooting AV and connectivity issues.

Incident & Request Management: Manage incidents and service requests through the service desk system, ensuring timely resolution. Escalate complex issues to higher support tiers or specialist teams when necessary. Monitor service performance and identify opportunities for improvement.

User Life-cycle Support: Assist with staff on-boarding, movers, and leaver processes (account setup, equipment, etc.), ensuring smooth transitions and continuity of IT access.

Documentation & Knowledge Sharing: Create and maintain IT documentation, FAQs, and user guides to support self-service and consistent resolution. Maintain accurate records of systems, assets, and procedures.

Security & Compliance: Uphold IT security standards, data protection, and GDPR protocols. Promote secure user practices and report potential risks or breaches.

Collaboration & Continuous Improvement: Work closely with the wider Systems, Digital and Data team on infrastructure and transformation projects. Identify and contribute to process improvements that enhance service quality and efficiency.

ABOUT YOU

We’re looking for a motivated, technically capable, and service-oriented individual who takes pride in helping others and delivering excellence.

Technical Expertise: Hands-on experience providing first- and second-line IT support, with strong troubleshooting skills and a good grasp of Microsoft platforms, collaboration tools, and networking fundamentals. Experience supporting audiovisual and meeting room systems.

User-Focused Mindset: Excellent interpersonal and communication skills with non-technical users, and the ability to resolve issues efficiently.

Continuous Improvement & Innovation: A proactive approach to improving service quality — whether through documenting solutions, refining processes, or adopting new technologies. A commitment to learning and staying current with emerging digital trends.

THE ORGANISATION

The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.

We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.

Purpose:

The ITF constitution sets out the following aims:

To promote respect for trade union and human rights worldwide

To work for peace based on social justice and economic progress

To help our affiliated unions defend the interests of their members

To provide research and information services to our affiliates

To provide general assistance to transport workers in difficulty

Values

At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.

Equal opportunities statement:

At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.

About The Role

We’re looking for a creative, proactive and digitally savvy Social Media and Content Assistant to join our Communications team. You’ll support the planning, creation and delivery of engaging content across our social media channels, with a particular focus on Instagram and TikTok.

You’ll be responsible for creating content that helps the organisation achieve our marketing objectives, which are:

• Inspire inclusive practices among projects and professionals working with young people in music.
• Build the credibility of Youth Music among young creatives.
• Grow awareness of Youth Music as the leading voice on young people and music.
• Demonstrate the impact of Youth Music’s work and partnerships.
• Support the organisation in achieving our ambitious fundraising goals.

You’ll be line managed by the Digital Marketing Manager and will work closely with the Digital Content Lead.

About You

This role is ideal for someone who lives and breathes social media, loves spotting trends, and has a passion for storytelling that spotlights the work of young people amnd grassroots projects.

Key Responsibilities

• Spot and recreate viral trends, adapting them into engaging content for Youth Music’s audiences.
• Confidently use TikTok and Instagram features, trending sounds, and best practices to boost reach and engagement.
• Support in planning, creating, editing and scheduling content (Reels, TikToks, Stories, carousels, graphics, blogs).
• Capture and share content from live events, including NextGen community events, festivals, and project visits (occasional evenings and weekends required)
• Oversee our social media channels on your working days, monitoring all channels (TikTok, Instagram, Threads, Facebook, YouTube and LinkedIn) and liaising with the Digital Content Lead to ensure that messages and comments are responded to promptly and appropriately.
• Contribute ideas for campaigns and activations that highlight Youth Music’s impact and opportunities.
• Craft unique copy for multiple channels and formats across campaigns, business documents and owned media.
• Support the preparation and running of content shoots, from planning to on-the-day assistance.
• Research trends, youth culture and peer organisations’ activity to inform fresh and relevant content ideas.
• Track and analyse content performance, supporting the creation of regular insights reports.
• Ensure all content is accessible, inclusive, and aligned with Youth Music’s brand guidelines.
• Assist in maintaining the Asset Management System, ensuring all assets include accurate information (such as credits and consent details) and are regularly updated.
• Support with ad hoc design work and editing of templates for key campaigns e.g. the Youth Music Awards

General

· Carrying out all such additional duties as are reasonably commensurate with the role.

· This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.

· Commitment to equality, diversity and inclusion, with good awareness of accessibility and understanding of inclusive best practice.

Person Specification

Essential Criteria

• Minimum 12 months’ cumulative experience in a social media, digital content or communications role.
• Strong understanding of social media platforms, particularly Instagram and TikTok.
• Confident using TikTok and Instagram features, sounds and trends to create engaging content.
• Clear and accurate written communication skills with good attention to detail.
• Ability to edit short-form videos using tools such as CapCut, Canva or Adobe Premiere.
• Basic graphic design skills, ideally using Canva or similar software.
• Confidence contributing ideas and supporting campaign planning.
• Strong organisational skills and ability to work to deadlines.
• Enthusiasm for Youth Music’s mission to equalise access to music.
• Interest in the UK music scene, particularly youth and grassroots projects.
• Willingness to work occasional evenings or weekends to capture live event content.

Desirable Criteria

· Experience creating and scheduling social media content (through work, volunteering, studies, or personal projects).

· Awareness of accessibility and inclusive content principles.

· Experience capturing and editing content at live events or festivals.

· Understanding of social media analytics and performance measurement.

· Familiarity with social media scheduling or reporting tools such as Sprout Social, Buffer or Hootsuite (desirable).

· Knowledge of Adobe Creative Suite (Photoshop, Illustrator, Premiere)

Are you looking to use your digital marketing expertise to make a real impact?

We’re seeking a Digital Marketing Officer to join our Digital Engagement team at the Motor Neurone Disease (MND) Association. You’ll help shape, manage and deliver paid digital marketing campaigns that increase visibility, inspire action, and drive support for the MND Association’s important work. Working closely with the Digital Engagement Manager and our digital marketing agency, you’ll ensure our paid activity reaches the right audiences and delivers measurable results.

Key Responsibilities

• Plan and deliver effective paid digital marketing campaigns across social media, search, and other digital platforms.
• Work collaboratively with our digital marketing agency to brief, review, and optimise campaigns within budget.
• Partner with teams across fundraising, campaigning, and national care to identify opportunities for impactful digital activity.
• Monitor and analyse digital campaign data, providing insight-led reports that drive improvement and maximise return on investment.
• Manage digital advertising budgets to ensure efficient use of resources and alignment with strategic goals.
• Support the creation of engaging digital content by working with our in-house creative teams and external partners.
• Align paid and organic social media activity in collaboration with the Social Media Officer to ensure consistent messaging.
• Stay informed on emerging digital trends and tools, identifying new ways to strengthen engagement and reach.

About You

• Experienced in planning, managing, and optimising paid digital advertising campaigns.
• Experience working with digital marketing agencies and using platforms such as Google Ads Manager and Meta Ads Manager.
• Skilled in managing budgets and tracking campaign performance to demonstrate value.
• Analytical and detail-focused, able to turn data into actionable insight.
• Strong communicator with excellent collaboration and organisational skills.
• Knowledgeable about current digital marketing best practices and trends.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more in line with organisation needs.

If you’re ready to bring your skills to a cause that truly matters, we’d love to hear from you. Apply today to join us as a Digital Marketing Officer and help strengthen the MND Association’s digital presence and supporter engagement.

Finance, FJ and Operations Director

Lead the transformation of finance 

IRO £61,000 | Remote-first | Full-time | Reports to Co-CEO

Charity Finance Group (CFG) is seeking a visionary Finance, FJ and Operations Director to drive innovation, collaboration and excellence across our organisation and the wider charity sector. This is a rare opportunity to lead an organisation and a movement that's reshaping how finance empowers social impact.

About the role

As Finance, FJ and Operations Director, you’ll work closely with our two Co-CEOs to deliver CFG’s mission: championing financial sustainability for charities. You’ll lead the strategic and operational delivery of our Finance Journey framework—a bold, sector-defining initiative that transforms finance professionals from technicians into strategic leaders.

This role blends internal leadership with external influence. You’ll oversee key functions including finance and governance, HR, digital/IT and business development,—ensuring CFG’s internal systems and external offerings are aligned with our strategy, values, and member needs.

Your Impact

• Shape and deliver CFG’s Finance Journey strategy across the organisation

• Lead cross-functional teams to elevate performance and maturity

• Represent CFG to media, government, partners, and sector bodies

• Inspire a mindset shift across the finance community—from operational to transformational

• Support income generation through strategic partnerships and product development

Key Responsibilities

Strategic Leadership

• Champion a culture of learning, inclusion, and continuous improvement

• Contribute to CFG’s strategic planning and organisational development

• Provide strategic leadership across the organisation and support the board

Operational Oversight

• Lead finance, governance, HR, digital/IT, and business development teams

• Deliver robust financial analysis, reporting, and resource planning

• Ensure CFG’s finance function meets evolving business needs

Finance Journey Integration

• Embed the Finance Journey ethos across CFG’s products, services, and internal practices

• Collaborate with communications, learning, and membership teams

• Shape new offerings—training, events, assessments, leadership programmes

Stakeholder Engagement

• Build relationships with sector experts, partners, and members

• Represent CFG in forums, steering groups, and collaborative initiatives

• Share your expertise and catalyse sector-wide transformation

Internal Collaboration

• Work closely with Co-CEOs and the Director for Engagement

• Champion joined-up leadership, planning, and performance monitoring

• Foster a culture of inclusion, learning, and innovation

Location & Flexibility

• Remote-first: work from home or a suitable location near you

• Quarterly staff away days and ad hoc in-person events (travel costs covered)

Relationships

• Reports to Co-CEO 

• Member of the Leadership Team

• Manages business development, HR, and digital teams

About CFG

Our vision is a world where financial excellence empowers every charitable and social purpose organisation to drive positive impact. The Finance Journey is our flagship framework—designed to help finance professionals evolve from technicians to strategic leaders.

________________________________________

Ready to lead a movement that’s changing the face of charity finance?

Apply now and be the catalyst for sector-wide transformation.

How to Apply 

If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. We have a series of questions for you to answer succinctly, but we do not require a covering letter. The deadline for applications is Midday on Monday 10 November, and shortlisting will take place in the following week, with interviews to follow shortly after. 

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Benefits of working at CFG 

• 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time). 
• An extra three days' leave for the office Christmas closure. 
• Wellbeing closures where the whole organisation takes a break.
• Time off for personal health appointments. 
• Hybrid and remote flexible working options. 
• Four paid volunteering days every year. 
• Health cash plan via HSF.
• Enhanced sick pay, as well as enhanced parental and adoption leave policies.
• Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences. 
• Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%. 
• Access to interest-free employee loans or salary advances. 

CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All-staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you. 

Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.  

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

Our compassionate and dynamic Group Facilitators provide the ‘beating heart’ of support within our multi-disciplinary teams working with individuals of all ages affected by domestic abuse, including those with harmful behaviours, and sexual violence.

This varied and rewarding role involves delivering trauma-informed groupwork and limited one-to-one support across a range of programmes, including:

• Empowerment and recovery groups for those who have experienced domestic or sexual abuse.
• Behaviour change programmes for individuals using harmful behaviours in their relationships.
• Digital peer support and learning opportunities through our online survivor platform, ‘Connecting You’.

Working collaboratively with our IDVA (Independent Domestic Violence Advisor), ISVA (Independent Sexual Violence Advisor) and Behaviour Change teams, you will help ensure that support is safe, inclusive, and effective for people with a range of experiences and risks. You will play a vital part in championing people to recover from trauma, build safe relationships, and move forward with dignity and hope.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required.

Key Responsibilities

Group Facilitation and Delivery

• Deliver structured, evidence-based and trauma responsive group programmes for victims/survivors and individuals who have used harm.
• Foster safe, inclusive spaces that promote empowerment, emotional safety, and constructive challenge.
• Co-facilitate groups with trained colleagues, volunteers or peer mentors/Experts by Experience as needed.
• Support the ongoing development and review of group materials and content.
• Work flexibly and manage your own schedule, including facilitating evening groups on a rotational basis to meet the needs of those unable to attend during working hours.

 One-to-One Support

• Provide limited 1:1 support for medium-risk clients who may be waiting for or transitioning between group programmes and/or other services.
• Contribute to joint safety and support planning alongside IDVAs, ISVAs and Behaviour Change Workers.
• Monitor and respond to safeguarding concerns in line with organisational policies.

Digital Survivor Platform – Connecting You

• Update and upload resources, tutorials, and activities for survivors accessing the platform.
• Support survivors engaging with online content, including managing enrolments and online group access.
• Design and deliver trauma-informed self-paced tutorials and reflective learning tools.

Peer Mentoring and Survivor Involvement

• Support the recruitment, mentoring and involvement of ‘experts by experience’ in group delivery.
• Encourage and nurture survivor voices and peer leadership within both in-person and digital forums.
• Training and Awareness-Raising.
• Deliver training sessions to professionals and external partners where required.
• Speak at community or public events to raise awareness of domestic and sexual violence, healthy relationships, and recovery.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

For information about the processing of your personal data at FearFree, please visit our website.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

We are seeking a proactive, detail-oriented and data-focused [IT/data confident] administrator to support our CRM and audience development activities. 

Hofesh Shechter Company is a boundary-breaking international dance company, led by Artistic Director Hofesh Shechter. Our work includes large-scale touring, film projects, the emerging talent programme Shechter II interwoven with our Shechter Moves learning programme.

This newly created position is central to our data strategy, focusing on centralising audience and supporter information using our new specialist CRM and event management systems, Monad and YesPlan. You will be responsible for data integrity, analysis and supporting us to turn rich audience insights into a powerful tool for storytelling and growth, helping us build deeper relationships with our diverse audiences. 

This is an ideal role for someone passionate about IT systems and the arts. It suits a recent data/business analytics graduate looking for a role with real-world impact in the UK’s vibrant creative sector or an aspiring arts administrator who thrives on a mix of analytical and creative work. 

The role
The Children and Young People’s Key Worker will undertake individual and group sessions with children, young people and parents/carers who are participating in our young people using harm programmes. The purpose of this role is to deliver sessions that support a young person and their parents/carers to address and change their harmful behaviour, ensuring they develop their understanding of abuse, as well as its impact on others. You will support the delivery of face to face and online sessions, including up to two evening group sessions per week.

As a Children and Young People’s Key Worker, you will work with clients on awareness raising, developing their motivation to change, ensuring accountability, and prioritising safety of the young person and those around them. .

About you

You’ll be confident in delivering programmes to children, young people and their parents/carers, assessing and managing dynamics in 121 and group formats. You’ll have experience in gaining young people’s trust and you’ll be confident addressing challenging and harmful behaviour. You’ll have direct experience of working therapeutically with a client group. You will also have experience of managing safeguarding issues.

Above all you will be comfortable with conflict managements, and you’ll bring a positive, solution focus attitude. We’d also love to hear from applicants who are fluent in speaking an additional language or have experience in supporting young people with complex needs. 

We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

About us

We want to make working at TLC an enjoyable and rewarding experience. 
It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We’re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team. 
 
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support. 
 
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.  

This post is subject to an enhanced DBS check. 

ALDER HEY CHILDRENS CHARITY

Job Title: Corporate Partnerships Fundraiser

Reporting To: Corporate Partnerships Manager

Salary: £30,218 - £37,540

Hours: 37.5 hours* (Flexible Working)

Duration: Permanent

Location: Alder Hey, Liverpool (Hybrid)

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

About the role:

This is an exciting opportunity to join a busy Corporate Partnerships Team. Reporting into the Corporate Partnerships Manger, the post holder will work with the Corporate Partnerships Team to deliver the corporate fundraising strategy.

The post holder will be responsible for managing a portfolio of corporate partnerships, stewarding supporters, organising and managing corporate events as well as supporting with content for corporate partner communications.

Key Responsibilities will include:

To assist the Corporate Partnerships Team in delivering against their financial and non-financial targets as specified within the corporate fundraising strategy.

Income generation.

• Management of your own portfolio of corporate accounts which includes providing outstanding donor stewardship to maximise supporter experience, engagement and funds raised. 
• To work together as a team to grow corporate fundraising income through current partnerships and new business approaches, as agreed with the Head of Corporate Partnerships. 
• Utilise the CRM database to maintain accurate records for data segmentation and for income and other KPI reporting purposes. 
• Create funding reports for external partners when required. 
• Support and attend third-party corporate events as well as wider charity events. 
• Keep up to date with fundraising trends.

Communication and stewardship

• Work with the Corporate Fundraising Manager and Marketing Team to develop a communication plan for corporate accounts. 
• Interact with corporate partners on social media, as well as creating content for platforms such as LinkedIn.
• Create stewardship/development plans for corporate partners. 
• Create and deliver presentations to raise awareness of the work of the Charity.
• Deliver tours of the hospital to supporters autonomously. 

Other Duties

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation. 
• To act as a spokesperson for the charity when required, including representing at external events as appropriate 
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support events run by the fundraising teams where required. 
• Gain and maintain in-depth knowledge and understanding of the charity’s work, priorities and future plans and act as a spokesperson for the Charity when required, including representing at external events as appropriate. 
• Any other reasonable duties as required by your line manager.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.

How to apply

You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:

• How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills, please do consider applying and provide details as part of your answer.
• Why do you want to work for Alder Hey?

Closing date: 9:30am, Monday 1st December 2025

Interview date (to be held at Alder Hey): Tuesday 9th December 2025

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.

Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £66,000
Contract Type: Permanent
Campaign Closes: 11th November 2025

First Stage Interviews: 17th & 19th November 2025

Second Stage Interviews: 24th November 2025

Make-A-Wish UK is entering a bold new chapter. With an ambitious five-year strategy to scale the number of wishes we grant and reach every eligible child, we’re looking for a visionary leader to help us tell our story like never before.

As our Head of Brand, Communications & Entertainment, you’ll play a pivotal role in shaping how the nation sees, hears, and connects with Make-A-Wish UK. You’ll lead a talented team of creatives, communicators, and digital experts to build a brand that inspires action, deepens engagement, and drives transformational impact.

This is more than a communications role, it’s a chance to lead a movement. You’ll develop and deliver a powerful brand and communications strategy, forge high-impact partnerships with media and entertainment leaders, and ensure our message resonates across every channel and audience. From internal culture to national campaigns, your leadership will help us reach more children, faster.

We’re looking for someone who brings strategic vision, creative flair, and an understanding of how to lead change and embed new delivery models. If you’re passionate about storytelling, brand building, and making a real difference in children’s lives, we’d love to hear from you.

Core Purpose

This leadership role is part of the Make-A-Wish UK Extended Leadership Team (ExLT) and is responsible for shaping and driving Make-A-Wish UK’s brand, communications and entertainment strategy. Ensuring the charity is powerfully positioned in the hearts and minds of the public as an organisation to support and donate to.
 
Leading a team of expert communications, content and digital specialists, the role will champion a strategic and scalable approach to brand, content, and communications. It will ensure our messaging cuts through across all internal and external touchpoints, consistently reflecting our mission to grant a wish for every eligible child.
 
The Head of Brand, Communications and Entertainment will also oversee the strategic development of key entertainment relationships, including celebrity talent, influencers, media partners, and broadcasters, to amplify our brand presence and support wider organisational objectives.
As a key member of the ExLT, this role will collaborate across departments to strengthen Make-A-Wish UK’s profile, build meaningful connections with stakeholders, and inspire audiences to engage with and support our cause.

Essential Criteria 

• Proven experience (5+ years) within senior level brand role including Head of Department or communications/strategy roles, ideally within the charity or not for profit sector.
• Demonstrated success in developing and delivering integrated communications strategies that drive awareness, engagement, and support. 
• Proven experience leading organisations through change and successfully embedding new delivery models to improve impact, efficiency, or engagement
• Knowledge of how to develop a consistent brand voice and style. 
• Ability to conduct market research, competitive analyses and research on potential target audiences.
• Strong understanding of digital communications, including social media, email marketing, and website content strategy.
• Experience managing crisis communications and safeguarding organisational reputation.
• Understanding of how marketing strategies relate to charity and income targets.
• Expertise in project management and ensuring teams meet timeline and budget objectives 
• Demonstrable experience of leading and managing high-performing teams. 
• Strong leadership and people management skills, with the ability to inspire, coach, and develop others.
• Ability to pivot between project details and big-picture goals.
• Strategic thinker with the ability to translate insights and data into actionable plans
• Collaborative mentality and openness to work with different stakeholders, internally & externally.
• Analytical mindset well-versed in quickly spotting trends 
• Exceptional stakeholder management experience and proven track record of working strategically with media, influencers, and entertainment partners to amplify brand messaging.
• Ability to manage competing priorities in a fast-paced environment, demonstrating flexibility and resilience. 
• Strong understanding of the charity sector and Make-A-Wish’s mission. 
• Proficiency in analytics and data-driven decision making. 
• Excellent networking and relationship building skills to meet strategic objectives

Key Responsibilities

Brand Leadership

• Lead the development and implementation of Make-A-Wish UK’s brand strategy, ensuring it reflects our mission, values, and commitment to children and families.
• Act as brand guardian, maintaining consistency and integrity across all communications and channels, and ensuring alignment with Make-A-Wish International guidelines.
• Use audience insights and market trends to evolve brand positioning, ensuring it remains relevant, compelling, and inclusive.
• Champion brand understanding across the organisation, enabling teams, volunteers, and partners to represent Make-A-Wish UK authentically and effectively.
• Identify and cultivate strategic relationships with media and brand partners, that amplify brand visibility and engagement. Leverage these collaborations to enhance brand equity, reach new audiences, and support long-term brand development goals.

Communications Strategy

• Develop and deliver a communications strategy that builds public awareness, deepens understanding of our mission, and inspires support.
• Lead the creation of impactful campaigns and storytelling that highlight the transformative power of a wish and the voices of children, families, and supporters.
• Lead on providing expert guidance to teams on integrated communications planning and execution, ensuring alignment across all public-facing activity.
• Manage crisis communications, safeguarding the charity’s reputation and ensuring clear, compassionate responses.
• Lead the development of a scalable and strategic framework for the delivery of organisational campaigns including service delivery, volunteering, fundraising and internal communications.
• Lead the development and implementation of a cohesive internal communications strategy and framework that fosters alignment, engagement, and a strong organisational culture

Entertainment & Talent Engagement

• Strategically manage relationships with entertainment partners, influencers, and public figures to amplify our message and support wish granting, fundraising, and events.
• Oversee entertainment-related activity, working with the team to develop consistent processes and high standards of engagement.
• Support the Talent Manager to cultivate new strategic partnerships with agencies and representatives to expand opportunities and increase visibility, ensuring alignment with our values and goals.

Digital & Media Engagement

• Lead the charity’s digital communications strategy, ensuring a vibrant, engaging presence across all platforms.
• Oversee the integration of digital marketing to support fundraising, awareness, and community building,
• Build and maintain relationships with media outlets, influencers, and partners to maximise positive exposure and advocacy.

Team Leadership & Collaboration

• Provide inspiring leadership and development for the Brand, Communications & Entertainment team, fostering a collaborative, inclusive, and high-performing culture.
• Support and role-model cross-functional collaboration, ensuring communications activity aligns with organisational priorities and supports other teams effectively.
• Represent Brand, Communication and Entertainment at the Extended Leadership Team (ExLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Represent Make-A-Wish UK and nurture key relationships as required.

Measurement & Insight

• Work with the Head of Insights and Innovation to develop and apply insights to inform strategic planning.
• Define and track key performance indicators to assess the effectiveness of brand and communications activity, presenting to the senior Leadership Team and Board as required. 
• Capture and report on data and learnings, embedding continuous improvement and sharing best practice across the organisation.

Are you passionate about helping young people build brighter futures?

Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

 About the Role

This is a role where you’ll really see the difference you make.

As Educational Partnerships Manager, you’ll work across South East London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.

You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.

You’ll be a key driver of our Inspiring Futures initiative —helping young people break down barriers and imagine bigger futures.

It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.

You’ll love this job if you are…

• A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
• Passionate about education, social mobility, and giving every young person a chance to shine
• A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
• Organised and able to juggle multiple projects (with a great sense of humour!)
• Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
• Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering

 Key Responsibilities

• Build and grow relationships with schools, colleges, youth clubs and local communities
• Focus on expanding our reach in areas of multiple deprivation and underrepresentation
• Deliver and support the rollout of YE programmes in schools and other settings
• Recruit, train and support volunteers—making sure they feel valued and inspired
• Work with your regional team to meet shared goals and celebrate local impact
• Help secure local funding by supporting fundraising efforts and managing project deliverables
• Support the planning of events, trade fairs and celebrations for young people
• Keep accurate records, track impact, and make sure safeguarding is front and centre

A few practical things:

• This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
• You’ll need to be happy occasionally working evenings or weekends during peak delivery times
• Expect to be on your feet during some events or sessions—it’s all part of the fun!

 Safeguarding Young People

We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.

How to Apply

If you’re ready to help shape the futures of young people across South East London, we want to hear from you!

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 16 November 2025. Please note that applications without a cover letter will not be considered.

Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Content & Copywriting Officer will involve developing engaging content for our social media channels, website blogs, and news section, as well as collaborating with the Search Engine Optimisation Officer to optimise copy for improved visibility and reach. You will play an important part in telling Muslim Aid’s story, inspiring our supporters, and helping to drive donations through impactful and well-crafted messaging.

About the Role:

1. Develop compelling, engaging, and audience-focused content for social media platforms, blogs, news updates, and campaigns.
2. Collaborate with the SEO Officer on the production of keyword-optimised copy for landing pages, appeals and campaign content.
3. Develop storytelling pieces that highlight Muslim Aid’s projects, beneficiaries, and impact.
4. Review written content for accuracy, consistency and alignment with Muslim Aid’s tone of voice and brand guidelines.
5. Collaborate with the programmes, fundraising and communications teams to deliver content that supports appeals and organisational goals.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role

To be successful in this role, you will need:

1. Proven experience in content writing, copywriting, or digital communications.
2. Excellent writing, editing, and proofreading skills with attention to detail.
3. Experience writing for social media, websites, and blogs.
4. Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
5. Strong research skills and ability to generate creative, compelling content ideas.

Why you should apply:

Join Muslim Aid as a Content & Copywriting Officer and use your creativity to tell stories that inspire change. You’ll craft impactful, optimised content that connects supporters to our mission and drives donations. If you’re passionate about storytelling and making a difference, apply now to help shape Muslim Aid’s voice and impact.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV and a portfolio of your work. 

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.

About us

CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system, and we work with people, organisations and communities to help make that a reality. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice. Our people are at the heart of what we do, and we want CSE to be an outstanding place to work, one where colleagues feel supported, included, and empowered to make a difference.

The role

Would you like to play a key role in making CSE a great place to work, enabling our people to deliver on our mission to end fuel poverty and tackle the climate emergency?

We are looking for a proactive and values-driven Senior HR Advisor to join our HR team. This is a newly created role and reflects both organisational growth and the increasing demand for proactive HR support, line manager guidance and HR project delivery.

As Senior HR Advisor, you will act as a trusted HR partner, providing confident advice, empowering line managers, and supporting projects and initiatives that strengthen engagement, wellbeing and performance. You will combine day-to-day HR support with delivering improvements to systems, processes and the employee experience, working closely with the Senior HR Manager and Senior HR Officer.

You will also play a key role in helping us embed new digital HR tools, including our HRIS (Employment Hero), Monday, and SharePoint HR intranet. We are in the early stages of rolling these out, so we are looking for someone tech-savvy who can support the Senior HR Manager with rolling up their sleeves, troubleshooting, and helping staff and line managers get the best out of them.

This is a role for someone who enjoys solving problems, improving ways of working, and helping people thrive. If you’re collaborative, approachable and solutions-focused, and excited by the chance to make a real impact in a mission-led charity, we’d love to hear from you.

Who you are

You are an experienced HR professional who is confident advising managers, balancing compliance with a people-centred approach. You are curious and resilient, always looking for ways to improve systems and processes, and passionate about creating a positive employee experience.

You will bring:

· Strong knowledge of UK employment law and HR best practice, ideally supported by CIPD Level 5 (or equivalent experience).

· Experience advising line managers on employee matters.

· Experience contributing to HR projects

· Confidence using HR systems and digital platforms

· Excellent communication skills, both written and verbal, and the ability to adapt your approach to different audiences.

· Strong organisational skills with high attention to detail, and the ability to balance priorities in a fast-paced environment.

· A collaborative, values-led approach that champions inclusion and builds trust with staff and managers.

What we offer

Working at CSE means being part of a supportive, purpose-driven team, where your skills contribute to real social and environmental change. We offer:

· Salary: Scale F (£36,075 - £43,211)

· Pension: 8% employer / 6% employee

· Holiday: 25 days AL plus BH’s

· Benefits:

o TOIL programme and flexibility to support work–life balance

o A commitment to supporting your role progression and continued development

o Health Cash Plan

o Life Assurance

o Enhanced sick pay, maternity pay, adoption pay

o Access to retail discounts and discounted breakdown cover

o Employee Assistance Programme

o Staff activities like yoga at lunch and a book club

o Tech Scheme

o Cycle to Work Scheme

Our culture and values

At CSE, our values shape how we work together and with others.

· Commitment to our mission

· Collaboration

· Conscientiousness

· Initiative

Application procedure

To apply, please complete CSE’s application form attached. Applications should clearly demonstrate how your skills and experience meet the person specification outlined in the job description.

The closing date for applications is 10:00 on Monday 24 November 2025.

Interviews will take place on w/c. Monday 1 December and Monday 8 Decmeber 2025.

Applications should be emailed or sent by post to: Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH.

If shortlisted for interview, we will ask you to provide evidence demonstrating your eligibility for employment in the UK.