Support jobs

Title: Volunteer Journey Officer

Location: Gilwell Park (Hybrid) or Home-based
Contract: Permanent
Hours: 35 hours per week

Salary:
Hybrid - £33,476 per annum (inclusive of outer London Weighting) - Band E, Level 3 
Homebased - £31,716 per annum - Band E, Level 3 

For a Gilwell-based contract, there is an expectation to attend the office one day per week, plus one additional day per month for collaboration with the wider team.

For a home-based contract, there is an expectation to attend the office approximately once per month.

About the role

The volunteer journey is all about a volunteer’s experience in Scouts - from the moment they join, through how they learn, grow, and feel supported and valued.

In this role, you’ll design, test, deliver and maintain tools and processes that support this journey, including things like joining, local governance and the overall volunteer experience.

Working closely with volunteers and staff, you’ll help us welcome more people from all backgrounds and make sure they have a positive, high-quality experience - so we can give even more young people skills for life.

What you’ll do as our Volunteer Journey Officer

• Help shape a brilliant volunteering experience for over 140,000 volunteers
• Work with volunteers and staff to co-create tools, resources and guidance that really make a difference
• Lead fun and engaging sessions to hear directly from volunteers about what works (and what doesn’t!)
• Test out new ideas, gather feedback and tweak things to make them even better
• Support the rollout of new systems and ways of working across Scouts
• Deliver training, workshops and presentations to help volunteers thrive
• Be a go-to person for questions about the volunteer journey
• Work with teams across the organisation and build great relationships along the way
• Share what we’ve learned so we can keep improving together

Key responsibilities as our Volunteer Journey Officer

• Plan and manage projects that improve the volunteer experience from start to finish
• Create and develop helpful resources, learning and digital tools for volunteers
• Listen to volunteer feedback and use it to shape improvements
• Keep track of how things are going by collecting and looking at data and feedback
• Make sure everything we do is high quality and aligned with Scouts’ goals
• Adapt plans to suit different local needs while keeping a consistent approach nationally
• Support volunteers and staff as new processes and systems are introduced
• Work with a wide range of people, both inside and outside Scouts
• Step in to support the team with other tasks when needed

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary

For a full list of our benefits, click .

Closing date for applications: 23:59pm Sunday 19thApril 2026

Interviews will be held on Tuesday 28th April 2026 in person at Gilwell Park.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

A fantastic opportunity has arisen for a Financial Accountant with a Japanese cultural institution, on a full-time (35 hours per week), 6-month FTC basis. As Financial Accountant you will provide hands-on accounting support to ensure accurate financial records, a clear audit trail, and timely delivery of year-end and audit requirements.

There is hybrid working in place at this organisation with 1 day per week required in their central London office.

As Financial Accountant, you will:
- Prepare and post journals with appropriate supporting documentation

- Complete bank, balance sheet and control account reconciliations

- Support preparation of statutory accounts and audit schedules, including resolving historic issues

- Assist with clearing historic accounting backlogs

- Ensure compliance with internal financial controls and procedures

The successful applicant will:
- Have significant demonstrable experience in finance, in a similar role
- Be a fully qualified accountant or qualified by experience
- Be expert level proficiency in excel

- Have experience of using Xero

- Have experience with VAT, Purchase Order (PO) management, year-end processes and balance sheet reconciliations
- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Motability Foundation

Finance Business Partner
Salary: £55,000 – £65,000
Permanent, Full-time
Hybrid working, 3 days a week in office
Location: Harlow, Essex

The Motability Foundation is a national charity with a clear and powerful purpose: to enable the independence and mobility of disabled people across the UK. Through grants, charitable programmes, research, and innovation, the Foundation ensures that disabled people can access the transport solutions they need to live fuller, more independent lives.

We are at a pivotal point in strengthening our financial insight, governance, and analytical capability and we are looking for a finance professional with a strong audit background to play a central role in that journey.

This is an exceptional opportunity for an ACA qualified accountant (or equivalent) looking to apply their technical expertise, analytical discipline and assurance mindset in a purpose-led organisation that changes lives every day.

About the Role

Reporting to the Head of Finance, the Finance Business Partner will lead on budgeting, forecasting and management reporting, while driving continuous improvement in financial systems, analytics and performance measurement.

You will work collaboratively with budget holders and senior leaders to provide clear, insightful financial analysis that supports both operational performance and long-term strategic priorities. The organisation is investing in strengthening its analytics capability, and you will play a central role in developing dashboards, performance metrics and scenario modelling to enhance insight and impact measurement.

This role blends technical accounting expertise with strong stakeholder engagement and commercial awareness.

Key Responsibilities

Budgeting and Forecasting

• Deliver a collaborative annual planning and budgeting process aligned to organisational strategy
• Lead reforecasting cycles and support scenario modelling to manage financial uncertainty
• Provide clear variance analysis and forward-looking financial insight

 

Management Reporting and Performance

• Produce timely and accurate monthly and quarterly management accounts
• Develop meaningful commentary, trend analysis and improvement recommendations
• Build and enhance financial performance metrics, including cost allocation methodologies and balanced scorecard reporting
• Contribute to the Annual Report and Accounts and support audit processes

Financial Planning & Analysis

• Support preparation of business cases for capital and revenue initiatives
• Provide analytical insight into income, charitable expenditure and support costs
• Support evidence-based investment decisions across programmes and initiatives
• Develop dashboards and reporting tools (including Power BI) to improve visibility and decision-making

About You

We are seeking a qualified accountant, ideally:

• ACA / ICAEW (strongly preferred)
• ACCA or CIMA also considered

You will bring:

• Experience from audit, with a strong understanding of controls, reporting standards and financial governance
• Excellent budgeting, forecasting and management reporting skills
• Ability to partner confidently with senior stakeholders
• Experience producing high‑quality financial commentary and actionable insight
• Good Excel skills; exposure to Power BI or modern reporting tools is an advantage
• A proactive, improvement‑focused mindset
• Alignment with the purpose and values of the Motability Foundation

Experience in the charity / not‑for‑profit sector is beneficial but not essential. We welcome applicants transitioning from audit into their first business‑facing finance role.

The Literacy Pirates is an educational charity working across the UK to develop the literacy, confidence and perseverance of children who are falling behind in school and have fewer opportunities in their personal lives. We offer in-person and online literacy programmes that support children to meet age-related expectations in reading and writing, succeed in school, and thrive beyond the classroom. 

Literacy Pirates is at an incredibly exciting point in its 15-year journey, as we embark on a period of national expansion with a target to quadruple the number of young people we support over the next four years. The Communications Manager role is critical to achieving our national expansion ambitions. We are excited to be able to recruit for this specialist role to develop our brand and lead the investment in our communications and marketing capacity. 

Objectives

To develop and implement a communications strategy that supports the organisational expansion strategy as well as growth in the three key areas of school recruitment, volunteer recruitment and fundraising performance. 

Developing high-quality communications content and stewarding key external relationships in support of organisational comms work.  

Key Responsibilities

• Develop audience specific communications strategies and work with departmental managers to deliver targeted campaigns to recruit volunteers, school partners and new funders. 
• Produce high-quality written, visual and digital content translating our impactful work to be accessible, engaging and audience/channel specific. 
• Develop close and supportive relationships with external ambassadors and other allies, in support of organisational communications work.
• Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity 
• Continue the development of our new website, including monitoring analytics. 
• Support freelancers, interns and internal colleagues to design high quality video, social media, print and digital material 
• Drive storytelling initiatives by sourcing and sharing case studies and impact stories that inspire donors and the wider public. 
• Proactively identify communication opportunities as well as new relationships with external individuals and organisations.
• Manage an engaging newsletters distribution system to a range of key audiences. 
• Continue to develop the quality of all external communications ensuring all materials are aligned with our brand guidelines, key messages, and core organisational strategy. 
• Recruit and then manage a Communication and Marketing Associate in year two, resource permitting. 
• Work with the Senior Leader Team to develop and implement our PR & media strategy. 
• Work across the charity to upskill and develop the team in effective, user-centred communications. 
• Work to ensure safeguarding and dignity of children and families are central to all organisational communications.  
   

Person Specification

• 3 years’ experience within a digital communication role 
• Excellent copywriting skills with an ability to craft clear, engaging content for different audiences to tight deadlines 
• Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time 
• Good knowledge of the digital and social media landscape and emerging trends. 
• The ability to simplify complex concepts into plain, compelling English. 
• Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work 
• Experience of digital content creation, commissioning and management 
• Proficiency newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients 
• Experience of managing suppliers, partners and contributors 
• Familiarity with design software for creating digital assets, such as Canva 

Personal attributes 

• Self-starter, able to work proactively and intuitively 
• Able to work to varying timelines and prioritise own workload accordingly 
• Ability to communicate with a range of people of different levels, disciplines and backgrounds 
• Passionate about addressing poverty and inequality, and commitment to equality and diversity 

Salary: £40,000 – 42,000 (incl. London Weighting)

Contract: Full time, Permanent
Location: London based, two days in the office, with the option to work remotely three days

How to apply

To apply for the position, complete our online application form and upload a CV by midday on Friday 1st May 2026.

Pancreatic Cancer UK is on an ambitious journey to double our income, and our Legacy programme is central to achieving that.

What you’ll be doing

• You’ll set the strategic direction of our Legacy programme by developing innovative campaigns and stewardship across multiple channels that move supporters through the legacy journey.
• You’ll work collaboratively across the organisation and influence senior stakeholders to embed a culture of legacy giving across the organisation.
• Inspire and develop a team, fostering a positive culture while ensuring targets are met.

About You 

• A Legacy specialist with experience leading a high‑performing Legacy team and influencing senior stakeholders to champion legacy giving.
• A data‑driven person who uses insight to refine strategy, improve processes and drive growth.
• A confident leader who brings strong communication skills.

If this sounds like you – we’d love to hear from you!

About working for us

This is a fast-paced organisation that is committed to making a difference. 

Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About us  

We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.

Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.

We bring more break throughs through research, more change through campaigning and more support through our expert nurses.

We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.

Because people with pancreatic cancer need more than hope.

Underpinning this vision are our three values: 

• Courage
• Compassion
• Community

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. 

At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. 

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.

Safeguarding

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.

Hybrid-working: 

Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.  

How to apply 

• You can download the Job Description and Person Specification for full details of the role on our website. 
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Our hiring managers will be reviewing applications on a rolling basis as they come in as we have extended this recruitment campaign. This vacancy will close once we find a suitable candidate.

No agencies/sales call please – we have an agreed agency worked with us on this campaign.

OUR VISION

A society where everyone, regardless of background, has equal opportunity to achieve long-term professional and personal success.
 

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.
 

OUR VALUES

• Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
• Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
• Integrity: We act with integrity and communicate openly with all our stakeholders.
• Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

Overview

Sponsors for Educational Opportunity (SEO London) is looking to hire a Data and Insights Officer, in the Programme Delivery and Impact team, reporting to the Head of Programme Delivery.

Role Description

The Data and Insights Officer plays a pivotal role in ensuring a seamless, high‑quality experience for students prior to joining an SEO London programme. The postholder will support data analytics, uphold data integrity, and drive continuous improvement across the participant journey. This role works closely with programme delivery and Impact teams and reports to the Head of Programme Delivery.

Key Responsibilities

Student journey and experience

• Monitor student engagement and communications outside selective programmes.
• Support smooth technical transitions between divisions (Schools → Careers → Alumni).
• Deliver, develop, and quality‑assure student support outside selective programmes, including the SEO Elevate Programme and Student Portal resources.

Data Integrity and systems management 

Support and monitor cross-team compliance with playbooks to maintain high data integrity
Manage mass data monitoring and correction activities to ensure database accuracy.
Improve Salesforce adoption by providing internal training, guidance, and support tools.
Update and refine workflows and playbooks that improve data quality and consistency of the student experience

Delivery Performance Monitoring 
Standardise programme evaluation processes and analyse results to identify themes that inform continuous improvement.

• Embed student voice by capturing stories, insights, and feedback, including through engagement with the SEO Champion Youth Advisory Group.
• Develop Salesforce dashboards to support programme delivery teams in monitoring performance against key KPIs.
• Attend events to collect student stories, testimonials, and quality observations.

Reporting and Analysis

• Support delivery teams with firm end-of-cycle reporting and ad-hoc firm queries
• Oversee the Post-Internship/Post-Spring feedback process reporting on themes internally
• Support the Impact team with data analysis and reporting as required

Skills and Experience

We welcome applicants who can demonstrate experience in some of the following areas and are keen to develop further:
 
Technical Skills

• Advanced Salesforce skills, including building complex reports and dashboards (training provided on SEO London’s system).
• Intermediate Excel skills (formulas, pivot tables, Power Query; no VBA/Macros required).
• Strong data analysis skills and attention to detail.
• Power BI data visualisation skills or interest (desirable).

Programme & Project Skills

• Proven ability to manage projects efficiently and keep tasks and deliverables well organised.
• Interest in programme evaluation and continuous improvement.
• Ability to explain complex data and processes clearly and concisely.
• Understanding of the student lifecycle (school and university) and the industries SEO London operates in.

People & Communication Skills

• Ability to collaborate with and influence a range of internal teams and stakeholders.
• Strong understanding of employability skills required for participants to be job market ready.
• Clear communicator with strong listening skills and an empathetic approach.

What we offer?

• Annual Leave: 28 days + Bank Holidays.
• Enhanced Family Friendly Policy.
• Flexible working (2 days in the office) and a lovely office space by Borough Station.
• Benefits:
  1. Employee Assistance Programme
  2. And more…

Closing date for applications

Closing date for applications: 24 April 
 First and Second interview: TBC

Equal Opportunities Statement

SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.

37.5 hours per week / permanent / working onsite Monday – Friday 9am-5pm

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

The focus in our housing services is to help develop the young people’s skills and confidence so that they can move on from supported accommodation and live independently.

Do you take pride in creating safe, welcoming homes that make a real difference in young people’s lives?

Our Maintenance team works across multiple properties to give our residents a good quality, safe home, working closely with project staff to identify repairs required, make repairs, undertake ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and to make empty homes ready for re-occupation.

We have sites across East Sussex, centred around our Foyers in Eastbourne and Hastings. These services provide 24-hour supported housing for young people aged 16–25, offering low to medium levels of housing-related support. There are homes throughout East Sussex for young people we continue to support into independence via our Transitional Housing teams, these are typically larger shared houses of four to eight residents sharing some communal facilities such as bathrooms and kitchens. In total there are approximately 180 residents in East Sussex that the maintenance team oversee.

As a Painting and Decorating Coordinator, you will be based in either Eastbourne or Hastings, East Sussex, and will be required to travel and work across any of our YMCA DLG sites, with demand varying throughout the year. A full UK driving licence is therefore essential, and a vehicle will be provided.

A key part of the role involves redecorating empty homes to prepare them for new residents. This work must be completed promptly, to an agreed and consistent standard, and with clear communication to site and maintenance teams to ensure properties can be relet within void target times.

You will also carry out planned redecoration within communal areas of our accommodation, as well as offices and workspaces used by our staff and volunteers.

If you’re excited about this role but your experience doesn’t match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths.

Experience, Knowledge and Qualifications

We are looking for someone who brings:

• Relevant Painting and Decorating qualifications (e.g., City & Guilds, NVQ or equivalent).
• Practical experience in maintenance, cleaning, or decorating within supported housing, residential, or community‑based settings.
• A proven track record of delivering high‑quality work, with at least two years’ experience undertaking duties similar to those required in this role.
• A strong commitment to safety, quality, and resident wellbeing, ensuring all work is completed to a consistent and professional standard.
• Good knowledge of health and safety requirements relevant to painting, decorating, and maintenance work, including safe working practices and compliance procedures.
• An understanding of professional boundaries, alongside awareness of the challenges faced by vulnerable young people and how these may influence behaviour.
• A proactive and organised approach to managing workload, with the ability to prioritise effectively.
• Strong team‑working skills, with the confidence to both support and appropriately challenge colleagues where needed.

CLOSING DATE: Sunday 19 April 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Harris Hill is delighted to be working with a well-established national social welfare charity to recruit a Major Donor Executive. This is a fantastic opportunity to join a high-performing fundraising team and play a key role in developing and growing income from high-net-worth individuals.

This is an excellent opportunity for a developing fundraiser to step into a role with real scope to grow and shape a high-value programme. You’ll be supported by an experienced team, have exposure to senior stakeholders, and play a key role in delivering meaningful impact.

Key details:

Location: London (hybrid – minimum 2 days per week in the office)
Salary: £38,399 per annum
Contract: Permanent, full-time (35 hours per week)
Closing date: 5 May 2026
Interviews: 11 May 2026

About the role:

• Support delivery of major donor income targets through effective prospect research, pipeline development and donor engagement
• Build and manage relationships with high-net-worth individuals, delivering tailored cultivation and stewardship plans
• Write compelling proposals, applications and impact reports to secure and grow high-value support
• Work collaboratively across teams while maintaining accurate CRM records and contributing to wider donor strategy and planning

About you:

You will be a confident communicator with strong relationship-building skills and a genuine interest in high-value fundraising.

You may already have experience in major donor fundraising, or bring transferable experience from fundraising, relationship management or a commercial environment.

Key skills and experience include:

• Strong written skills, with the ability to tailor messaging for different audiences
• Confident engaging with senior stakeholders and high-net-worth individuals
• Highly organised with strong attention to detail and the ability to manage multiple priorities
• Proactive and self-motivated, with experience using a CRM system (ideally Salesforce) and a genuine interest in social welfare

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics

High School of Dundee is a values-led school with a strong commitment to opportunity, inclusion and community. Its core values of Compassion, Challenge and Collaboration shape both its culture and its approach to learning.

The school is committed to ensuring that pupils feel known, supported and inspired to fulfil their potential. While academic achievement is important, the school places equal value on confidence, self-worth, curiosity, creativity and social responsibility.

Founded in 1239, High School of Dundee combines a proud heritage with a modern, forward-looking outlook. It aims to equip young people to contribute positively to the world around them and to make thoughtful, values-based decisions throughout their lives.

At the heart of this mission is the High School of Dundee Charitable Foundation, established in 2000 as a registered charity. The Foundation exists to widen access to a High School education by supporting talented young people who may not otherwise be able to attend due to financial circumstances.

The Foundation’s key objectives are:

• To raise funds for children who need financial assistance to take up their place at the school
• To raise funds to support the school in providing the best possible learning environment

Through its bursary programme, the Foundation promotes social mobility, inclusion and fairness, while enriching the school community through greater diversity of background and experience.

The school and Foundation also contribute more widely through community partnerships, fundraising activity and outreach work that encourages empathy, responsibility and a culture of giving back.

About the Role

This is a newly created opportunity for an experienced fundraiser to lead the next phase of philanthropic growth for High School of Dundee and its Charitable Foundation.

The role sits within the school but works closely with the Foundation, which is a separate entity with its own Board of Trustees and lay members. All funds raised are received by the Foundation and distributed to support agreed priorities, most notably bursaries for talented young people from families who would otherwise be unable to afford school fees, as well as selected capital projects that improve the school’s infrastructure and facilities.

The school has not had a dedicated fundraiser in post since before COVID. In recent years, fundraising has been absorbed within other teams, with activity focused more on maintaining relationships than generating significant new income. Legacy giving has remained strong and has helped sustain the Foundation, while events such as the annual Gala Ball have continued to attract support. However, there is substantial untapped potential across alumni, parents, donors and the wider school community.

At a time when independent schools are facing increased financial pressure, including the impact of VAT on tuition fees and rising delivery costs, the school has taken the strategic decision to invest in dedicated fundraising leadership.

The new Head of Development will work closely with the Executive Rector, Foundation Chair and Board of Trustees to develop and deliver a new fundraising strategy for the future.

The role will focus on:

• Growing philanthropic income across a range of streams
• Strengthening alumni and supporter engagement
• Increasing annual bursary funding from £150,000 to £500,000 over five years
• Delivering a first-year target of an additional £50,000

This is a standalone role, so the successful candidate will need to combine strategic thinking with hands-on delivery. It will suit someone who is comfortable building relationships, shaping a clear plan, influencing senior stakeholders and delivering fundraising activity directly.

Key Responsibilities

Fundraising strategy and income generation

• Grow fundraised income from alumni, individuals, trusts and foundations, corporates and other friends of the school
• Develop a multi-income fundraising strategy in partnership with the Executive Rector, Foundation Committee and Trustees
• Create segmentation, cultivation, stewardship and solicitation plans for existing and prospective supporters
• Ensure fundraising priorities remain aligned to the school’s wider strategic goals

Donor and stakeholder engagement

• Build and maintain strong relationships with alumni, with a particular emphasis on the UK and Europe
• Engage alumni as ambassadors, volunteers and supporters of school priorities
• Work closely with groups connected to the school, including alumni committees and related networks
• Support senior staff, Board members and Foundation representatives in approaches to high-level donors
• Help identify, cultivate and steward major donor relationships

Events and development activity

• Lead collaboration with senior staff and volunteer leaders to plan and deliver cultivation and fundraising events
• Support events such as lunches, dinners, personal visits and other donor engagement opportunities in Dundee and elsewhere as required
• Develop and deliver an alumni volunteering and ambassador programme, including support for internships, guest speakers and mentors

Leadership and operational delivery

• Provide fundraising expertise and guidance to colleagues across the school where needed
• Manage the fundraising budget effectively and ensure activity is approved and delivered within budget
• Raise the profile and reputation of the Development function internally and externally
• Maintain awareness of fundraising best practice, regulatory requirements and sector developments
• Ensure all fundraising activity adheres to relevant professional codes and regulations
• Undertake other duties appropriate to the role as directed by the Executive Rector

Person Specification

Essential experience and knowledge

• Significant fundraising experience, including a track record of growing income
• Understanding of effective fundraising within the education sector or a comparable charitable setting
• Experience of working across complex organisations and managing multiple stakeholders
• Strong communication and engagement skills
• Financial management and budgeting experience
• Degree in a relevant discipline or equivalent professional experience

Essential skills and competencies

• Ability to deliver against agreed income and engagement targets
• Strategic thinker with the ability to solve problems and turn plans into action
• Strong relationship-building, influencing and cross-organisational collaboration skills
• Confidence working with senior leaders, Trustees, volunteers and donors
• Ability to work calmly in a fast-paced and changing environment
• Strong organisational skills and attention to detail
• Ability to work independently, use initiative and manage ambiguity
• Commitment to equality, diversity and inclusion
• Strong alignment with the values of the school and its commitment to bursary support and widening opportunity

Desirable

• Experience in school, higher education or charity fundraising
• Personal experience of bursary support or a strong understanding of its impact

What the School is Looking For

The school is seeking someone who is both strategic and hands-on. This is a high-profile role at the centre of school life, so the successful candidate will need to bring warmth, credibility, excellent judgement and the ability to build trust quickly.

A genuine commitment to the mission of widening access to education is essential. The school is keen to appoint someone who understands that this work is rooted in opportunity, fairness and long-term impact.

High School of Dundee describes itself as anything but elitist. Many families make significant sacrifices to invest in their children’s education, and the successful candidate will need to feel comfortable and aligned within that environment.

Salary and Benefits

• Salary: £55,000–£60,000, depending on experience
• Hours: 35 hours per week
• Working pattern: Flexible
• Contract: Full-time, permanent
• Reporting to: Executive Rector
• Direct reports: None
• Location: Euclid Campus, Dundee / hybrid, with an expectation of around 2 days per week on site
• Annual leave: 37 days including public holidays
• Pension: Defined contribution scheme with employer contribution options of 8% or 13.55%, depending on employee contribution level
• Benefits platform: Pluxee
• Fee remission: 40%
• Additional benefit: Access to the school gym at Mayfield outside school hours

Safeguarding and Eligibility

The successful candidate will be required to undertake a check through the Protection of Vulnerable Groups (PVG) Scheme. Any offer of employment will be conditional on satisfactory PVG clearance.

Please note that this role is only open to candidates who already have the legal right to work in the UK on a permanent basis.

How to Apply

Applications should be made by CV and covering letter, with neither document exceeding two pages.

This recruitment campaign is being managed by Abeer Macintyre Consultancy.

Early applications are encouraged, as candidates of interest will be invited to a short pre-screen interview as part of the shortlisting process.

Key dates

• Closing date: Midday, Sunday 3 May 2026
• First stage interviews: Wednesday 20 May 2026, at High School of Dundee
• Second stage interviews: Thursday 21 May 2026, via Teams

For further information, please contact Abeer via the email address above.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Mental Health IDVA

Salary: £27,000 - £32,000 depending on experience.

Location: Hammersmith

Hours: 35 Hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

We work within a coordinated partnership response to violence against women and girls as part of the Angelou Partnership. Within the partnership ADVANCE provides independent domestic abuse advocacy and support for women, children and young people who have experienced domestic abuse.

As the Mental Health IDVA you will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process specialising in working with clients for whom mental health is a factor. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service.

You will be delivering one-off drop-in sessions for clients referred via LBHF Talking Therapies and we are aiming to expand these drop-in sessions to the other two boroughs in this new financial year (RBKC & WCC).

To be successful as the Mental Health IDVA you will need the below experience and skills:

You’ll need to have an excellent understanding of domestic abuse and its effects on women and children and of best practice within the domestic abuse sector. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic abuse, of supporting women involved in mental health services, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

In short, you will:

· Establish positive, proactive and innovative working relationships with mental health services and partner agencies.

· Provide high-quality crisis intervention, information, advocacy, and proactive support to women referred to the service, in respect to risk management and safety planning, criminal and civil remedies, housing, health, welfare rights, and children’s legislation.

· Assess the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support and identify and refer to services appropriate to their needs.

· Advise women of their rights and options for seeking help and support from other agencies and proactively advocate to ensure barriers to accessing support and protection are reduced.

· Work with mental health service providers to introduce the service and encourage practitioners to identify domestic abuse, respond appropriately and refer to the service.

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

How to apply:

Please apply with an up to date copy of your CV and a cover letter via our careers site.

• Closing Date for Applications: Sunday 26th April 2026

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Community Employment Consultant

We are seeking a Community Employment Consultant to support people with convictions into employment by working with prisons, employers and community partners.

Position: Community Employment Consultant

Location: Midlands, Hybrid – travel around the area is required so a full driving license and access to a car is essential

Salary: £30 - £35k per annum

Contract: Permanent, full time 37.5 hours per week

Closing Date: Thursday 7th May

About the organisation:

This is an Employment Consultancy role with a difference; you will be working for a unique, award-winning organisation that helps people that have served a prison sentence to re-enter the workplace by:

• Training serving prisoners as Peer Recruiters, who then provide a Candidate pipeline and work closely alongside the Community Team.
• Take employers into prison to interview Candidates. Some job offers are made there and then.
• Provide caseworker support to Candidates in the community with the primary aim of removing their barriers to work and supporting them into meaningful, sustainable employment.

About the role:

As a Community Employment Consultant, you will support the senior team and work alongside the prison peer-led team, helping Peer Recruiters in custody to identify and support Candidates.

Key responsibilities include:

• Build strong relationships with the relevant prison staff. (The prison you cover may well be in the East Midlands)
• Support the Head of West Midlands programme to engage employers and plan monthly interview days.
• Develop relationships with local and national employers and to promote the service and create employment opportunities for participants.
• Work with the team to develop and implement a strategy to identify and target local and national employers.
• Build relationships with local Probation offices and staff, DWP and Local Authority initiatives and Police & Crime Commissioner/Violence Reduction Unit and other relevant statutory and voluntary sector organisations.
• Maintain accurate and up to date records to monitor the effectiveness of the programme using our in-house portal (CRM system). Provide effective case management for participants, ensuring tailored and consistent support.

About you:

To be successful in the role of, you will need the following skills and experience:

• A full driving license and access to a car on (at least) a weekly basis.
• Be able and willing to work in Prisons and Youth Offender Institutions, this includes a vetting process which you will need to pass in order to be successful in the role.
• An empathetic and understanding approach when working with Candidates.
• A good understanding of the barriers faced by people with convictions in accessing employment.
• An interest in employment, the local labour market and Industry trends.
• Ability to communicate effectively with people at all levels, including the ability to motivate and inspire others.
• Strong administration skills with IT (MS Office) and well organised.
• You will have strong writing skills and will be able to write good CV’s and Disclosure Letters.

Although not essential, experience of Recruitment or Case Management would be desirable.

In return:

As well as a great job with competitive pay and benefits, you will have the opportunity to be part of something that has potential to become ground-breaking.

The team comes from a diverse range of experiences and backgrounds. As well as employing serving prisoners within the team as Peer Recruiters, we also work with Community Consultants who have served a sentence. Where possible, the charity are keen to prioritise those with lived experience of the criminal justice system.

Recruitment Process:

Step one: If you are interested in the role, please send over a basic CV & one page cover letter. In the letter, please include details of why you think you are a fit for the role. You should also include details of why you are interested in working with the prison population.

Step two: An informal Q&A before putting more time into applying for the role. This will be an online, 15 minute meeting with one of the team.

Step Three: Formal interview. This is possible online or in person. You will be set a short task prior to the interview.

Step Four: As a final part of the process, you’ll be invited into the office for coffee with the team in Birmingham.

Other roles you may have experience of could include: Employment Advisor, Employment Consultant, Employability Advisor, Resettlement Worker, Case Worker, Job Coach, Recruitment Consultant, Prison Resettlement Advisor, Community Support Worker, Work and Skills Advisor.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Advert

Fixed term contract for one year - maternity cover

Hours: 3 days or 4 days

Salary: £21,060 pro rata (for 3 days) / £28,080 pro rata (for 4 days)

Office based - Information Station, Newport (and travel for delivery in Newport)

Are you passionate about early help, emotional health and wellbeing support for children?

Space to Grow is an emotional health and wellbeing service in Newport for children aged 8-13 years old and we are looking for an experienced Emotional Health and Wellbeing Service Manager to join us on a fixed term, one-year maternity cover contract. We are seeking someone with strong knowledge of local services and organisations in Newport and experience working in collaboration with others in the sector. You will provide service leadership and local management for the BBC Children in Need “A Million and Me” Space to Grow programme in Newport ensuring the delivery of a high quality and safe service.

We view diversity and inclusion as fundamental to achieving social change. To tackle the complex issues facing children, we need access to diverse talent, perspectives, experiences and working practices. Applications from diverse backgrounds and communities are encouraged and we have policies to support flexible, inclusive and accessible employment.

Skills

-The ability to speak Welsh is desirable

-To supervise, empower and manage the performance of staff to deliver the best they can for children who are struggling with their emotional wellbeing and effectively support the child's parents/carers.

-Strong ability to think creatively and respond to new, complex, or challenging situations

-Experience of leadership and management in an Emotional Health and Wellbeing setting

-The ability to act on own initiative, supervise others and co-ordinate work.

-Community outreach: Experience engaging families who are not represented in EHWB and mental health settings and providing accessible support in community settings.

-Competent use of IT programmes.

-Can demonstrate lone working experience and aptitude.

-Confidence to deliver Emotional Health and Wellbeing Resilience Sessions /Workshops in schools

Work-based Knowledge

-Excellent understanding of common mental and emotional health issues that children face, informed by current research and evidence bases.

-Clinical insight into emotional health and mental health pathways

-Appreciation and awareness of issues facing young people who are not represented in early help and crisis support.

-A working knowledge of current mental health support agencies in the local area.

-Understanding of how to place children and parents and carers at the heart of the service, to enable them to have a voice and influence the work.

-An understanding of current legislation, policy, procedures, and issues relating to safeguarding young people.

-Experience of leadership within an emotional health service.

-Track record of working with external stakeholders to deliver better outcomes for children.

-Experience of working with a range of partners (both statutory and wider)

Emotional Health and Wellbeing services opening hours supports the needs of the communities in which we work, and therefore there are elements of unsociable hours - this may include evenings, weekends, and bank holidays

Benefits: 28 days holiday per year pro-rata (plus Bank holidays), Family-friendly policies, Cycle to work scheme, Pension - employee contributions of up to 8%, Death in service benefit, Discounted health scheme, Free confidential counselling service (further benefit details can be found in the job pack).

The closing date for applications is midnight Sunday 3rd May 2026.

Provisional Interview date (Could be subject to change) w/c 11th May 2026.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an account of their full work history.

About the Space to grow Programme

Space to grow is a nationwide partnership between The Children's Society in England and Wales, Children First in Scotland, and MACS in Northern Ireland.

The programme is funded by a £1 million grant from funding partners BBC Children in Need, The Health Foundation, and Impact on Urban Health, their single biggest award through an open funding programme, called the 'Million and Me Award'. To amplify and increase our impact and to reach as many children as possible, The Children's Society is investing a further £1million meaning we have £2million over the next two years to truly change the lives of children.

The funding is going to create a early support programme which will support children aged 8 - 13 years-old across England, Wales, Northern Ireland and Scotland with a strong focus on those children and families who are not represented in emotional health and well being and mental health services. Our ambition is to support children and their families as early as possible to help prevent children developing and experiencing and mental health difficulties as they become teenagers.

The programme will offer one-to-one time-limited wellbeing interventions to children and their families. We will utilise solution-focussed approaches to provide children and their families with a toolbox of strategies to help support the child's emotional health and wellbeing and manage their feelings. The direct work with children and families will be supported by digital interventions, through the use of our own wellbeing app “Me Time”.

Rheolwr Gwasanaeth Iechyd a Lles Emosiynol - Casnewydd (Maternity cover)

Fixed term, one year contract - maternity cover

Oriau: 3 diwrnod neu 4 diwrnod

Cyflog: £21,060 (3 diwrnod) / £28,080 (4 diwrnod)

Office based - Information Station, Newport (and travel for delivery in Newport)

Ydych chi'n angerddol am gymorth cynnar, cymorth iechyd a lles emosiynol i blant?

Mae Space to Grow yn wasanaeth iechyd a lles emosiynol yng Nghasnewydd ar gyfer plant 8-13 oed, ac rydym yn chwilio am Reolwr Gwasanaeth Iechyd a Lles Emosiynol profiadol i ymuno â ni ar gontract am flwyddyn i ddarparu dros absenoldeb mamolaeth. Rydym yn chwilio am rywun sydd â gwybodaeth gadarn am wasanaethau a sefydliadau lleol yng Nghasnewydd ac sydd â phrofiad o weithio ar y cyd ag eraill yn y sector Byddwch yn darparu arweiniad gwasanaeth a rheolaeth leol ar gyfer rhaglen “Miliwn a Fi” BBC Plant Mewn Angen yn Casnewydd gan sicrhau bod gwasanaeth diogel o ansawdd uchel yn cael ei ddarparu.

Rydym yn ystyried bod amrywiaeth a chynhwysiant yn hanfodol i gyflawni newid cymdeithasol. Er mwyn mynd i'r afael â'r materion cymhleth sy'n wynebu plant, mae angen mynediad at dalent, safbwyntiau, profiadau ac arferion gwaith amrywiol. Anogir ceisiadau o gefndiroedd a chymunedau amrywiol ac mae gennym bolisïau i gefnogi cyflogaeth hyblyg, gynhwysol a hygyrch.

Sgiliau

-Mae'r gallu i siarad Cymraeg yn dymunol

-Goruchwylio, grymuso a rheoli perfformiad staff i gyflawni'r gorau y gallant i blant sy'n cael trafferth gyda'u lles emosiynol a chefnogi rhieni/gofalwyr y plentyn yn effeithiol.

-Gallu cryf i feddwl yn greadigol ac ymateb i sefyllfaoedd newydd, cymhleth neu heriol.

-Profiad o arwain a rheoli mewn lleoliad Iechyd a Lles Emosiynol.

-Y gallu i weithredu ar eich liwt eich hun, goruchwylio eraill a chydlynu gwaith.

-Allgymorth cymunedol: Profiad o ymgysylltu â theuluoedd nad ydynt yn cael eu cynrychioli mewn lleoliadau Iechyd a Lles Emosiynol ac iechyd meddwl a darparu cymorth hygyrch mewn lleoliadau cymunedol.

-Defnydd cymwys o raglenni TG.

-Yn gallu dangos profiad a gallu i weithio'n unigol.

-Hyder i ddarparu Sesiynau / Gweithdai Iechyd a Lles Emosiynol mewn ysgolion.

Gwybodaeth Seiliedig ar Waith

-Dealltwriaeth ragorol o faterion iechyd meddwl ac emosiynol cyffredin y mae plant yn eu hwynebu, ar sail ymchwil gyfredol a seiliau tystiolaeth.

-Dealltwriaeth glinigol o lwybrau iechyd emosiynol ac iechyd meddwl.

-Gwerthfawrogiad ac ymwybyddiaeth o faterion sy'n wynebu pobl ifanc nad ydynt yn cael eu cynrychioli mewn cymorth cynnar a chymorth argyfwng.

-Gwybodaeth weithredol o asiantaethau cymorth iechyd meddwl cyfredol yn yr ardal leol.

-Deall sut i osod plant a rhieni a gofalwyr wrth wraidd y gwasanaeth, i'w galluogi i gael llais a dylanwadu ar y gwaith.

-Deall deddfwriaeth, polisi, gweithdrefnau a phroblemau cyfredol sy'n ymwneud â diogelu pobl ifanc.

-Profiad o arwain mewn gwasanaeth iechyd emosiynol.

-Hanes o weithio gyda rhanddeiliaid allanol i sicrhau gwell canlyniadau i blant.

-Profiad o weithio gydag amrywiaeth o bartneriaid (statudol ac ehangach)

Mae oriau agor gwasanaethau Iechyd a Lles Emosiynol yn cefnogi anghenion y cymunedau yr ydym yn gweithio ynddynt, ac felly mae yna elfennau o oriau anghymdeithasol - gall hyn gynnwys gyda'r nos, penwythnosau, a gwyliau banc.

Buddion: 28 diwrnod o wyliau y flwyddyn pro-rata (yn ogystal â gwyliau banc), polisïau sy'n ystyriol o deuluoedd, Cynllun beicio i'r gwaith, Pensiwn - cyfraniadau gweithwyr o hyd at 8%, Buddion marwolaeth mewn gwasanaeth, Cynllun iechyd gostyngol, gwasanaeth cwnsela cyfrinachol am ddim (mae rhagor o fanylion am fuddion yn y pecyn swydd).

Y dyddiad cau ar gyfer ceisiadau yw hanner nos ar 03/05/2026

Dyddiad Dros Dro Cyfweliad w/c 11/05/2026

Mae Cymdeithas y Plant wedi ymrwymo i ddiogelu ac amddiffyn y plant a'r bobl ifanc rydym yn gweithio gyda nhw. O'r herwydd, mae pob swydd yn destun proses recriwtio fwy diogel, gan gynnwys datgelu cofnodion troseddol a gwiriadau fetio. Rydym yn sicrhau bod gennym gasgliad o bolisïau a gweithdrefnau ar waith sy'n hyrwyddo arferion gwaith diogelu a mwy diogel ar draws ein gwasanaethau.

Felly, bydd gofyn i ymgeiswyr sy'n gwneud cais am waith yn ein Parth Effaith Ieuenctid gwblhau cyfrif o'u hanes gwaith llawn.

Ynglyn â'r Rhaglen Lle i Dyfu

Mae Lle i Dyfu yn bartneriaeth genedlaethol rhwng Cymdeithas y Plant yng Nghymru a Lloegr, Children First yn yr Alban, a MACS yng Ngogledd Iwerddon.

Mae'r rhaglen yn cael ei hariannu gan grant o £1 miliwn gan bartneriaid ariannu Plant Mewn Angen y BBC, y Sefydliad Iechyd, ac Impact on Urban Health, eu dyfarniad unigol mwyaf trwy raglen ariannu agored, o'r enw 'Dyfarniad Miliwn a Fi'. Er mwyn ehangu a chynyddu ein heffaith ac i gyrraedd cymaint o blant â phosibl, mae Cymdeithas y Plant yn buddsoddi £1 miliwn arall sy'n golygu bod gennym £2 filiwn dros y ddwy flynedd nesaf i newid bywydau plant yn wirioneddol.

Mae'r cyllid yn mynd i greu rhaglen cymorth cynnar a fydd yn cefnogi plant 8 - 13 oed ledled Cymru, Lloegr, Gogledd Iwerddon a'r Alban gyda ffocws cryf ar y plant a'r teuluoedd hynny nad ydynt yn cael eu cynrychioli mewn gwasanaethau iechyd a lles emosiynol ac iechyd meddwl. Ein huchelgais yw cefnogi plant a'u teuluoedd cyn gynted â phosibl i helpu i atal plant rhag datblygu a phrofi ac anawsterau iechyd meddwl wrth iddynt gyrraedd eu harddegau.

Bydd y rhaglen yn cynnig ymyriadau lles un-i-un sy'n gyfyngedig o ran amser i blant a'u teuluoedd. Byddwn yn defnyddio dulliau sy'n canolbwyntio ar atebion i ddarparu blwch cymorth o strategaethau i blant a'u teuluoedd i helpu i gefnogi iechyd a lles emosiynol y plentyn a rheoli ei deimladau. Bydd y gwaith uniongyrchol gyda phlant a theuluoedd yn cael ei gefnogi gan ymyriadau digidol, trwy ddefnyddio ein ap lles ein hunain "Me Time".

IN1

 Job Title: Customer Experience Coordinator

Salary: Living Onsite - £25,685 per annum (Band C, Level 3)

Living Off Site - £27,445 per annum (Band C, Level 3)inclusive of OLW

 Location:  Gilwell Park, Chingford, E4, 7QW

 Contract Type: Permanent

 Working Hours: 35 - per week worked on a rota basis, including weekends

About the role

There’s a lot of work that goes on behind the scenes to build great experiences for our customers. This role is all about understanding our customers’ needs and expectations, matching them to an amazing adventure at one of our centres, and supporting our centres to deliver it.  Do you have what it takes to be our Customer Experiene Coordinator.

Key responsibilities

Customer Service and bookings

• Deliver friendly, helpful support across email, phone, live chat, and social channels.
• Advise customers on suitable products and bookings based on their needs.
• Meet service standards, SLAs, and brand guidelines to ensure a positive customer experience.
• Manage bookings pre-visit and provide post-visit aftercare.

Administration

• Process bookings and enquiries using internal systems (e.g. SharePoint, Cinolla, Zendesk).
• Handle payments, invoices, and basic financial tasks.
• Convert enquiries into confirmed bookings.

Centre Support

• Plan activity programmes tailored to group needs.
• Coordinate with centre teams to ensure smooth customer journeys.
• Support compliance, safety checks, and operational procedures.

What you’ll need:

• Prior experience in providing high-quality customer service
• Prior experience in outdoor education, residential centres or a related industry
• Excellent customer service and interpersonal skills.
• Effective written and verbal communication.
• Attention to detail and organisational skills.

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary

For a full list of our benefits, click .

Closing date for applications: 23:59 on Wednesday, 29th April 2026

Interviews will be held in person at Gilwell Park on Thursday, 7th May 2026.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Harris Hill is delighted to be supporting Muslim Aid in their search for a Head of Income Generation & Marketing, a pivotal leadership role at the heart of a respected international charity.

Muslim Aid is a faith-based humanitarian organisation working to support communities affected by poverty, conflict and natural disasters. With a strong heritage and global reach, they are now looking for an ambitious and strategic leader to drive forward their income and marketing strategy and help shape the next phase of growth.

About the role

London (Hybrid – 3 days office)
£55,620 – £59,000

This is a senior leadership position, reporting directly to the CEO and sitting as part of the Leadership Team.

The role will lead and deliver an ambitious income generation and marketing strategy, with a strong focus on growing unrestricted income and diversifying revenue streams across digital, philanthropy, corporate partnerships and community fundraising.

You will oversee a broad and talented team spanning digital, supporter engagement, partnerships and campaigns, providing both strategic direction and hands-on leadership.

Key responsibilities

• Lead and deliver a cross-organisational income generation and marketing strategy
• Grow and diversify income across digital, corporate, and high-value audiences
• Drive innovation in digital fundraising and supporter engagement
• Strengthen brand, profile and communications across all channels
• Use data and insight to optimise performance and maximise ROI
• Lead, inspire and develop a high-performing team
• Play a key role in organisational strategy and leadership

You will bring:

• Significant senior-level experience within a charity/INGO environment
• A strong track record of growing income across multiple streams
• Experience developing and delivering fundraising and marketing strategies
• Proven leadership and team development experience
• Confidence working with data, digital channels and performance insights
• The ability to build strong relationships internally and externally

A background across areas such as individual giving, major donors, corporate partnerships or digital fundraising would be highly valuable.

Genuine Occupational Requirement

Due to the nature of this role and the organisation’s faith-based context, there is a Genuine Occupational Requirement for the postholder to be a practising Muslim, in accordance with the Equality Act 2010.

Application process

• Closing date: 22nd April (9am)
• Shortlisting: 23rd April
• First interviews: Week commencing 27th April
• Final interviews: Week commencing 4th May

To apply, please send your CV and a supporting statement (max 2 pages) outlining your suitability for the role.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.