1,695 Support manager jobs
About the role:
At Single Homeless Project (SHP), we believe that everyone deserves a place to call home - and the support to make it truly theirs. As a Caseworker in our Tenancy Sustainment Team, you’ll do so much more than help people keep a roof over their heads. You’ll be part of someone’s journey toward stability, growth, and renewed confidence. Whether welcoming someone at the start of their support journey, walking alongside them as they navigate life’s challenges, or supporting them to move on to greater independence, your work will have a lasting impact.
This is a role that develops you as much as it empowers others. Every day brings new opportunities to build trusting relationships, use your creativity to solve real-world problems, and collaborate with a committed team that is shaping the future of housing support across London. You’ll deliver one-to-one, person-led support that enables people to maintain their tenancies, improve their wellbeing, build financial resilience, and engage fully in their communities. Alongside your clients, you’ll draw on a wide network of Single Homeless Project (SHP) and community services to help turn personal goals into meaningful outcomes.
Join us, and you’ll be part of an ambitious, values-led organisation where you’ll grow your skills, stretch your potential, and see the tangible difference your work makes - every single day. Whether you’re just starting out or ready for your next challenge, this is more than a job - it’s a career with purpose.
Caseworker posts are for Mondays - Fridays, 9am to 5pm. Posts involve hybrid work with opportunities to work from home at times. The role includes hybrid working and is based at our office in Kings Cross. There are opportunities to work from home at times.
About you:
- You’re a confident collaborator who builds strong working relationships with colleagues and partner agencies to get the best outcomes for clients.
- You’re organised, proactive and able to balance competing priorities, staying calm and focused when things get busy.
- You know how to help people build greater independence, from strengthening day-to-day living skills to improving financial stability and tackling income, bills, debts or arrears.
- You take a genuinely person-centred approach, listening to what matters to each client, recognising their strengths and aspirations, and shaping support around their individual needs.
- You understand the challenges people experiencing homelessness can face, including navigating housing pathways, and you’re committed to delivering inclusive, respectful support that promotes choice and opportunity.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 4th October at midnight
Interview date: Thursday 15th October online via Microsoft Teams
Please note there will be a second stage interview in Kings Cross for progressed candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Job Title: Philanthropy Manager
Salary:£41,000 - £45,000
Contract Type: Full-Time Permanent
The Edinburgh International Festival is looking for an experienced, creative, and ambitious Philanthropy Manager to join the Development Department. We’re looking for someone who has proven experience in growing fundraising income through both membership campaign strategy and mid-level and major gifts frontline fundraising. Our team is hard-working, driven, and collaborative, and we’re looking for someone who can combine both the art and science of fundraising to help support the Festival’s vision to create the deepest experience with the highest quality of art for the broadest possible audience.
EIF is an equal opportunity employer. We value diversity and applications from candidates of all communities and backgrounds. Inclusive culture is the foundation for a successful workplace—this is a key focus for us across our staff, our artists, and our audiences.
To increase the diversity of our staff, our recruitment includes the Rooney Rule - regarding ethnicity – and Disability Confident Scheme for interviews. For more information go to our website.
Job Specification
The Role:
Reporting to the Head of Philanthropy, the Philanthropy Manager is responsible for developing and managing individual giving revenue streams (inclusive of membership), alongside their own portfolio of higher-level supporters and legacy donors, working alongside the Head of Philanthropy to shape and implement the overall strategy. The Philanthropy Manager collaborates closely within the Philanthropy team, across the Development Department, and with colleagues in the Audiences Department to design and implement a cohesive, exceptional supporter experience for members and individual supporters of the Festival. The Philanthropy team is a close-knit team, thriving in a fast-paced environment, which requires flexibility, excellent organisation and time-management, and strong communication skills.
Performance Indicators and Deliverables
· A fundraising strategy for membership and individual giving (mid-level, online, US-based donors, and legacy) is delivered successfully and meets or exceeds annual income targets.
· Successfully engaging with donors and prospects in the Philanthropy Manager’s portfolio to move donors & prospects through the fundraising cycle, resulting in new, renewed, and upgraded giving.
· The Membership scheme and US giving scheme are managed appropriately, adhering to legal and regulatory requirements, monitored and reported on regularly, and are delivered in collaboration with colleagues across the organisation to ensure an exceptional and consistent donor experience.
· The Festival’s gift aid claim is submitted successfully each year, with underlying data and tracking mechanisms in place and audited regularly for accuracy.
· Prospects are identified proactively, organised and assigned strategically, engaged consistently, and moved through the fundraising cycle to ensure a healthy pipeline of future supporters.
· The Philanthropy Manager is abreast of wider fundraising trends, regulatory changes, and best-practice, and proactively shares and implements this across the Philanthropy team and Development Department.
· The Philanthropy Manager is viewed internally as a collaborative and knowledgeable colleague and contributes actively to organisational policies, culture, and projects.
Closing date for applications: 9am, 28 September 2026
Interview dates: 6 October 2026
Job applicants will be expected to provide evidence of permanent right to work in the United Kingdom or be able to obtain such.
The client requests no contact from agencies or media sales.
Job Title: Church Engagement and Events Officer
Responsible to: Senior Fundraising Manager
Salary: £29,706 – £31,908
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time – 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu. The post involves up to 20% travel within Britain and Ireland.Permanent contract.
The package also includes
-
8% employer contribution to a pension
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25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week
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Season Ticket Loan
USPG is the Anglican mission agency that partners with churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.
The Job
Reporting to the Senior Fundraising Manager, this role sits within the Communications, Engagement and Fundraising team. The Church Engagement and Events Officer will play a key role in building relationships with churches, supporters and volunteers across Britain, Ireland and Europe, helping them engage more deeply with USPG's vision and mission.
You will lead the planning and delivery of USPG's events programme, including the USPG Conference, Founder's Day, In Conversation Dinners and the annual Carol Service, as well as supporting the organisation's presence at festivals, synods and other national events. Working closely with colleagues across the organisation, you will help create inspiring and engaging experiences that raise awareness of USPG's global mission.
As the first point of contact for many church supporters, you will provide excellent stewardship, support and resources that inspire churches and communities to engage through prayer, giving and action. You will also contribute to the development of USPG's church engagement activity, helping to strengthen supporter relationships and increase engagement across the church year.
About You
You are a confident and proactive relationship builder with experience in planning events and working with churches, supporters, volunteers or Christian organisations. You are passionate about helping people engage with mission, justice and the global Church.
An organised and effective communicator, you can manage multiple projects and events, build strong stakeholder relationships and work independently while contributing to a collaborative team. You are comfortable engaging with clergy, church leaders, volunteers and supporters, and are motivated by USPG's mission and Christian ethos.
This is an exciting opportunity for someone looking to develop a career in church engagement, events and supporter relations within a respected international mission agency. If you have the skills, enthusiasm and commitment to help churches connect with God's mission around the world, we'd love to hear from you.
How to apply
Please download and complete the attached application form and email it to HR as indicated on the document.
If you would like to discuss the role, please feel free to contact Natasha Bourne, HR Manager.
Please not that we are not able to offer visa sponsorship for this post, so you must have right to work in the UK.
Closing Date: 25th October 2026
Provisional Interview Date: 4th November 2026 (although we may hold interviews earlier, depending on the volume of suitable applications received)
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Mentor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Support Mentor
Location: Royal Borough of Kensington and Chelsea (RBKC) - Unfortunately this location does not have step free access
Salary: £28,800
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You will work on a rota and may be required to work outside these hours as per service, rota, and resident requirements.
About the Role
We're hiring a Support Mentor to join our team based in Kensington and Chelsea. In this role, you will support residents who reside in our supported accommodation and have experience of homelessness and have multiple disadvantages such as with their mental health, substance use, or have an offending history.
As a Support Mentor, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will be part of a supportive, collaborative team which delivers person-centered support to our residents, to enable them to build independence, improve wellbeing, and move on to longer-term housing. You will do this through a combination of producing tailored support plans, activities, and partnership working. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
The service operates across several locations in Kensington and Chelsea, with good transport links and access to ongoing training, development and career progression opportunities.
Key Responsibilities Include:
- Support residents who may be facing challenges with homelessness, mental health, substance use, or feeling independent
- Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
- Support residents to build skills and confidence to support move on to long-term independent living
- Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
- Plan and deliver activities to engage residents with other people, communities, and opportunities. This may include days out the service and in service activities
- Keep support plans updated on our online portals as appropriate
About You
We're looking for a passionate individual who understands the needs of our residents including [list their needs]. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves.
- Previous professional or lived experience supporting people who have multiple and complex needs
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
About the role:
For someone moving away from rough sleeping, having a safe place to stay can be the first step towards something much bigger. Gray’s Inn Road is a 16 bed short stay service in Camden, giving people the stability, support and breathing space they need to begin rebuilding their lives and move towards a home they can sustain.
As Service Manager, you’ll lead the team that makes that possible. You’ll create a service where people are treated with dignity, listened to and supported as individuals, while giving your team the leadership, challenge and encouragement they need to do their best work. From the quality of assessments and support planning to safeguarding, risk management and move on, you’ll set the standard for practice and make sure residents receive consistent, psychologically informed support that responds to what matters to them.
You’ll also build the relationships that help people move forward. Working closely with housing, health, substance use, criminal justice and other partners, you’ll help remove barriers, strengthen pathways into support and create more opportunities for residents beyond the service. Alongside this, you’ll take ownership of the wider performance of Gray’s Inn Road – keeping a close eye on quality, outcomes, housing management, health and safety, budgets and contractual expectations, and always looking for ways the service can become even better.
At Single Homeless Project (SHP), we want our managers to do more than keep services running; we want them to shape what great support looks like. You’ll have the space to bring ideas, develop your team and influence how Gray’s Inn Road continues to grow, while building your own leadership experience within one of London’s largest homelessness charities. With training, support and opportunities to develop across SHP, this is a role where you can grow your career while seeing the difference your leadership makes to people’s lives.
About you:
- You’re an experienced and compassionate leader who knows how to get the best from a team, set clear standards and create a culture where both staff and residents can thrive.
- You understand the realities of homelessness and multiple disadvantage, and can lead psychologically informed, person-centred practice that balances choice, independence, safeguarding and risk.
- You’re confident navigating complex situations and making sound decisions, while supporting your team to stay curious, consistent and focused on what will make the biggest difference for each person.
- You’re a natural relationship builder who can bring partners together, challenge when needed and create stronger pathways into housing, health and other support.
- You’re comfortable taking ownership of the whole service — from quality and performance to housing management, health and safety and budgets — and you’re always looking for ways to make things work better.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 20th September at midnight
Interview Date: Wednesday 30th September online via Microsoft Teams
Please note there will be a second stage interview in service in Camden for suitable candidates
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
In this important role, you’ll build meaningful relationships with supporters, helping them understand the impact a legacy gift can have on rural communities across Africa. You'll develop and deliver engaging stewardship, providing supporters with a positive and inspiring experience at every stage of their journey.
Through your work, you'll help secure sustainable funding that enables rural communities across Africa to thrive for generations to come.
The client requests no contact from agencies or media sales.
A little bit about the role
Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office
The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.
They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.
The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:
- Confidently support Frontline through a period of growth and structural change
- Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
- Maintain Executive oversight of Frontline’s finances, working with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
- Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
- Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
- Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity
Key Responsibilities
The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:
Change management:
- Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
- Support Frontline teams to work collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
- Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.
People and Culture:
- Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
- Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
- Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
- Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.
Finance and Governance:
- Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
- Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.
Charity Quality and Efficiency:
- Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
- Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
As the first point of contact for supporters, the Supporter Experience Coordinator handles enquiries, processes and reconciles donations, and maintains accurate records using our CRM system. Supporting the delivery of supporter communications, materials and platforms, and contributing to a positive supporter experience that reflects the heart of Mary’s Meals is all key to the role.
The Supporter Experience Coordinator works side-by-side with colleagues from across the Supporter Experience and Communications directorate ensuring a joined-up approach to all activities, through the integration of strong storytelling, marketing expertise and supporter engagement.
Key responsibilities include
- Act as the first point of contact for donors, supporters, and volunteers across all channels (in person, phone, email, social media)
- Take donations and thank donors promptly and warmly, meeting response time KPIs.
- Collate and provide supporter feedback to the Supporter Experience and Communications team to shape help shape and deliver supporter communications and marketing across all channels, leading to income growth and greater supporter retention.
- Maintain accurate supporter records, donation data and back up documentation in the CRM system.
- Ensure data handling complies with GDPR and information is retained and used in compliance with data protection policy and procedures and in line with retention periods.
- Process, reconcile, and manage all incoming donations received online and via post and telephone.
- Provide admin support to the Supporter Experience & Communications and Development directorates, to support income generation.
- Manage incoming and outgoing digital and posted mail.
- Manage inventory and communicate stock requirements of supporter materials and online shop items.
About you
- Excellent ‘customer service’ skills - warm, friendly, clear, and professional across phone, email, social media, and in person.
- Experience of data entry or donation processing.
- Meticulous attention to detail - accurate data entry, record-keeping, and donation processing.
- Strong computer skills including Microsoft Office, Excel, Outlook and database applications.
- Excellent written and verbal communication skills.
- Ability to manage a diverse workload and juggle multiple priorities, ensuring deadlines are met.
- Sound experience of working ‘hands on’ as part of a team, in a supportive, flexible and friendly manner.
- Strong organisational and planning skills - able to manage multiple tasks, prioritise effectively, and meet deadlines.
- Excellent interpersonal skills with the ability to liaise at all levels within the organisation and externally.
- Passion for working in a values-centred charity that deeply values every supporter.
- Able to build strong internal collaborative relationships with colleagues across different teams.
How to apply
To apply for the role of Supporter Experience Coordinator based at Mary’s Meals UK, please click the APPLY button for all information.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Monday, 5 October
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: If you have any special requirements or adjustments before an interview, please let us know.
About RSG:
The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society.
About the Role:
- The successful candidate will lead and oversee the organisation’s advice service, ensuring compliance with Immigration Advice Authority (IAA) standards and deliver high-quality casework support across asylum, protection, and immigration matters.
- The postholder will supervise advisers and volunteers, manage complex immigration and asylum cases, maintain regulatory compliance, and contribute to the strategic development of the organisation’s services.
- We are only considering applicants with relevant legal experience. Qualifications needed are either
o IAA Level 3
oIAAS Level 2 Supervising Senior Caseworker
Key Responsibilities:
Advice:
- Provide Immigration Advice Authority (IAA) Level 1 & 2 advice in asylum, protection, and immigration.
- Manage a personal caseload of asylum and immigration cases.
- Ensure clients receive accurate, timely, and trauma-informed advice.
- Adhere to and further develop casework procedures as outlined in the casework manual and the IAA code of standards.
- Advocate on behalf of clients and refer to other agencies as appropriate.
- Maintain comprehensive records on the case management system.
- Work with colleagues across the organisation to ensure a high-quality service.
- Consider and develop sustainable funding options such as a fee-charging service or a legal aid contract.
Service Management:
- Lead the day-to-day delivery of the advice service.
- Ensure compliance with IAA standards, policies, and audit requirements.
- Develop and maintain effective case management systems and file reviews.
- Monitor service quality, outcomes, and performance targets.
- Support organisational reporting and funder requirements.
Supervision & Leadership:
- Supervise and support advisers, caseworkers, interns, and volunteers.
- Provide mentoring, training, and quality assurance for casework staff and volunteers.
- Identify and implement staff development and training needs.
- Promote a collaborative and inclusive team culture.
Partnerships & Advocacy:
- Build positive relationships with external partners, legal aid firms, local authorities, and community organisations.
- Advocate for clients’ rights and access to services with statutory agencies and other organisations.
- Attend and be part of relevant networks, meetings, and forums.
General:
- Promote the aims and abide by RSG policies and procedures.
- Always have due regard in the planning and execution of duties to RSG.
- Carry out any other related tasks as required by the RSG management team and Trustees.
- Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
- Undertake such duties as may be identified as generally compatible with the functions of the post.
Essential Criteria:
- Current Immigration Advice Authority (IAA) Level 3 accreditation or IAAS Level 2 Supervising Senior Caseworker accreditation with significant years of experience in asylum and immigration legal casework.
- 4-years’ experience managing an advice team.
- Expert knowledge of UK immigration and asylum law.
- Experience supervising staff, volunteers, and advisers.
- Ability to manage sensitive cases independently without supervision.
- Excellent written and verbal communication skills.
- Excellent organisational and case management skills.
- Commitment to the rights and wellbeing of refugees and asylum seekers.
- Ability to work effectively in a small charity.
- Ability to work from the office.
Desirable Criteria:
- Experience working within the voluntary sector.
- Experience working within the refugee sector.
- Experience of legal aid or funded immigration services.
- Knowledge of safeguarding and trauma-informed practice.
- Ability to speak more than one relevant language.
Values & Behaviours:
The successful candidate will demonstrate:
- Compassion and empathy
- Professional integrity
- Cultural sensitivity
- Accountability
- Collaborative working
- Commitment to social justice and equality
Additional Information:
- Enhanced DBS check will be required.
- The role may involve occasional evening or community outreach work.
- Ongoing training and CPD will be supported.
Benefits:
- Annual leave: 25 days plus bank holidays. Additional day of leave added per year of employment (max 5days)
- Pension: 6% employer contribution
- Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
- Cycle to work scheme
- Annual Welfare Days
- Probation period: 6-months
Interview Type: In-person
Starting Date: Immediate start possible
Opening date: 24th Aug 2026
Closing date: 28th Sep 2026
Our commitment to equity and safeguarding:
Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in Merton. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and Victim Support Office at Merton Civic Centre. This role is offered on a fixed term contract basis until June 2027 with the possibility of this being longer subject to funding.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role
This role is based in the London borough of Merton. As an Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- Knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- An understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- To understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
- Previous experience of direct service delivery to victims of domestic abuse or other vulnerable people.
- Strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Good crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Our role is often to act as the connector: bringing people together around shared challenges and turning ideas into practical action. Now we need someone to help us do more of it.
Compass Wellbeing CIC is looking for a Corporate Partnerships, Social Value & Events Manager, a new post at the heart of how we grow.
Working across corporate and community partnerships, our events programme, VCFSE relationships and charity partnerships, you'll help turn growing opportunities into practical activity, community benefit and income, with social value running through all of it.
Whatever sector you come from, if you can build trusted relationships and move ideas towards delivery, we'd love to hear from you.
📍 London (Hybrid) | 🕐 Full-time, permanent | 💷 £40,000–£45,000
Applications close Monday 5 October 2026 at 10:00.
Compass Wellbeing invests in training, resilience, and empowering local voices; we bridge the gap between VCSEs and healthcare orgs.


The client requests no contact from agencies or media sales.
Thank you for taking an interest in applying for this role at Imperial Health Charity.
We’re looking for a creative, analytical and organised Impact & Evaluation Manager to join our team and lead on delivering our refreshed approach to measuring impact, evaluation and reporting following the launch of our new strategy.
You’ll work alongside our SMT, teams across the charity, and colleagues at the Trust to provide guidance and support in all aspects of monitoring and evaluation, ensuring we’re able to demonstrate how we’re delivering against our strategic objectives, and how we’re delivering impact for the patients and NHS staff at our hospitals.
As well as ensuring we’re set up with the tools and systems we need for success in evaluating our strategy, you’ll provide day-to-day support and advice for teams in evaluating the impact of their work, sourcing data to evidence this impact, and presenting this information in the most engaging way possible for our various stakeholders and supporters.
This is an important role at a critical time for the charity, so we’re looking for someone who can bring a fresh perspective on impact and evaluation to support us as we prepare to make an even bigger difference through our strategy.
We fund better hospital buildings and facilities, pioneering research and advanced medical equipment.



The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with a growing philanthropic organisation to recruit a Collective Fund Manager.
Salary: From £50,000 per annum
Location: Marylebone, London – hybrid (3 days office-based, 2 days WFH)
This is an exciting opportunity for an experienced charity professional to lead and develop a growing Collective Fund service, combining client relationship management, operations, compliance, new business and team leadership.
You will:
- Manage a portfolio of Collective Fund clients and support colleagues with complex accounts and sensitive requirements.
- Lead the ongoing development and improvement of Collective Fund processes and systems.
- Assess prospective new business, including documentation, due diligence and suitability.
- Coordinate compliance, monitoring and annual Collective Fund reviews.
- Oversee income allocation, fees and relationships with external platforms.
- Ensure client reporting requirements are effectively managed.
- Work closely with the compliance team on relevant policies and governance.
- Manage and support team members, providing coaching, guidance and training.
- Contribute to the development of the wider Collective Fund service.
You will ideally have:
- Strong knowledge of the charity sector, grant-making and charitable governance.
- Experience in client relationship management, operations, programme management or charitable fund administration.
- Experience assessing projects, proposals or due diligence information.
- Excellent communication skills and confidence managing client relationships.
- Strong organisational, project management and problem-solving skills.
- Good financial and commercial awareness.
- Experience improving processes, systems or ways of working.
- Experience supervising, managing or developing colleagues.
- Excellent attention to detail and the ability to manage sensitive information.
- A proactive, collaborative and solutions-focused approach.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you an empathetic leader with IAA Level 2 Asylum and Protection and Immigration accreditation, dedicated to empowering young refugees as they rebuild their lives in the UK? Join our passionate team in Streatham Hill to lead frontline delivery caseworkers, supervise complex casework, and champion holistic support for young unaccompanied asylum seeking youth and refugees from the Horn of Africa (aged 14-25).
About the Role
We are seeking an experienced and values-driven Casework Manager (£41,400) to lead our dedicated frontline team in Streatham Hill, with hybrid working available. In this pivotal role, you will balance technical casework supervision with compassionate people management—ensuring young asylum seekers and refugees receive high-quality advocacy, advice, and trauma-informed support.
As our Casework Manager, you will manage workload allocation across caseworkers, and maintain rigorous standards across all casework. You will also provide line management, support staff development, and track outcome data to compile clear reports for funders and management. You will take an active role in advocacy and campaigning work to drive policy change in line with DYP’s constitution.
Key Responsibilities
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Technical Supervision & Casework: Lead and safely oversee complex legal and advocacy casework, ensuring service delivery aligns with active OISC Level 2 requirements.
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Team Leadership & Development: Provide high-quality line management, regular casework supervision, and professional development support to a team of dedicated caseworkers.
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Service Quality & Compliance: Monitor workload capacity, ensure data accuracy on CRM databases (e.g., Salesforce), and uphold strict data protection and confidentiality standards.
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Safeguarding: Maintain robust child and young adult safeguarding protocols across all activities up to the age of 25.
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Reporting: Compile impact and activity reports for internal management, trustees, and funders.
What We Are Looking For
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Active IAA Level 2 Accreditation in Asylum and Protection and Immigration.
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At least two years’ proven experience delivering casework, advice, and advocacy to vulnerable young refugees or asylum seekers.
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Demonstrated ability to manage team workloads, track outcomes, and handle operational HR procedures with support from DYP management.
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Deep knowledge of UK immigration policy, social care systems, and the specific challenges faced by unaccompanied asylum-seeking children and young adults.
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Excellent communication skills, high empathy, and a strong commitment to maintaining healthy professional boundaries.
Why Join Us? In return, we offer a supportive, collaborative environment where your expertise directly shapes the lives of young people settling in the UK. We offer £41,400 per annum and dedicated support for your ongoing professional development.
Young People Support Worker
We are seeking a compassionate and resilient Support Worker to help young people experiencing homelessness build safer, more independent futures.
Position: Young People Support Worker, Day
Location: Durham
Salary: £26,436 per annum
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing Date: 4 October 2026
Please note that access to transport is essential due to the location of the projects and limited public transport links.
About the Role
At Depaul UK, we believe in people’s potential and take action every day to help unlock it. As a Young People Support Worker, you will support residents living in supported accommodation to develop essential life skills, strengthen their resilience and move towards greater independence.
Using an assets-based and psychologically informed approach, you will build positive relationships with young people and provide personalised support based on their individual strengths, needs and ambitions.
Key responsibilities include:
· Creating and reviewing SMART support plans with residents
· Completing risk and needs assessments
· Supporting young people to access education, training, employment and volunteering
· Promoting physical health, emotional wellbeing and independent living skills
· Helping new residents settle safely into the service
· Responding appropriately to incidents and safeguarding concerns
· Working with colleagues, external agencies and community partners
· Maintaining accurate records and contributing to a safe, welcoming service
About You
You may already have experience within supported housing, homelessness, social care, youth work or another support environment. More importantly, you will bring empathy, resilience and a genuine belief in the strengths and potential of young people.
You will be able to communicate clearly, maintain appropriate professional boundaries and remain calm when faced with challenging situations. You will also be organised, proactive and confident working both independently and as part of a team.
About Depaul UK
Depaul UK works to end homelessness and change the lives of people affected by it. Established in 1989 in response to rising youth homelessness, the charity now provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
Depaul UK offers tailored training and development, 26 days’ annual leave rising with service, a pension with employer contributions of up to 7%, a cash health plan, 24/7 GP access, an Employee Assistance Programme and a range of retail, travel, food and fitness discounts.
Depaul UK is committed to safer, fair and inclusive recruitment. Where required, the successful candidate will be subject to an appropriate Disclosure and Barring Service check.
Other roles you may have experience of could include Support Worker, Youth Support Worker, Housing Support Worker, Homelessness Support Worker, Supported Housing Worker, Project Worker, Key Worker, Residential Support Worker or Young Person’s Support Worker.


