Support manager jobs

For over 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

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​Brief role description 

​Working within our Communications team, you will play a central role in strengthening the charity’s public profile by supporting the delivery of media activity across national, regional, trade and specialist media that showcase the impact of the charity’s services. You will identify newsworthy opportunities, write press releases, pitch stories to journalists and support the delivery of integrated communications campaigns.

​A significant part of the role will involve finding, developing and sharing the stories of the people we support. You will interview veterans, service leavers, military spouses and employers, turning their experiences into engaging content for media features, website articles, case studies, social media campaigns, stakeholder communications and funding reports.

​This role suits someone with strong news instincts, excellent skills at developing press releases, pitches and statements and the confidence to manage multiple priorities at once. You’ll thrive in a fast-paced, varied working environment, be full of creative ideas and know how to unearth stories that bring our services to life. 

Who we're looking for

We're looking for an experienced communications, PR or media professional with a proven track record of securing coverage across print, broadcast and online media. You'll have experience working in a press office, communications or journalism environment and be confident handling media enquiries and building positive relationships with journalists and other stakeholders.

You'll be a strong writer who can produce engaging press releases, statements, media briefings and other content for a range of audiences. You'll have a good understanding of what makes a compelling news story, experience creating impactful content, and the ability to turn complex information into clear and engaging communications. You'll also be comfortable using media monitoring and evaluation to understand what is working and help shape future activity.

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Interested? Want to know more about the Charity? Check out our website.

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​Eager to know more about the role? Have a look at the Job Description.

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What’s in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by Monday, 3 August 2026.

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Got questions about the role? Get in touch with the People Team at Forces Employment Charity. 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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#LI-DNI

Are you interested in playing your part in making a difference to our world? Come and join our team as a Philanthropy Manager - we are hiring here at ClientEarth!

This role offers the chance to join a high‑performing, deeply collaborative Philanthropy Team within ClientEarth’s Development Department, working closely with major donors, trusts, and foundations across multiple countries.

Important dates to Note: Applications close on 20 July 2026 and if you are requested to submit additional information, the deadline to have this submitted is the morning of 22nd of July for your application to be fully considered. Please also remember to check our recruitment process section at the bottom of the advert to get acquainted with our recruitment process for this role.

Key Responsibilities

• Build a resilient donor pipeline and manage prospects and donors through each stage of the pipeline.
• Actively solicit and manage donor relationships across assigned portfolio to achieve global philanthropy income target with a focus on building new income and unrestricted income
• Work with the Global Head of Philanthropy and Lead to implement agreed fundraising strategies across geographies
• Collaborating with the team to implement the Philanthropy strategy as part of the overall Global Fundraising strategy, liaising with leadership, programme leads, communications and finance to ensure ClientEarth maximises potential income from corporate, restricted and unrestricted income streams

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• Fundraising management experience working in major donor fundraising.
• Demonstrable experience of securing five (or higher) figure gifts as well as multi-year commitments including unrestricted income.
• Good knowledge of donor and pipeline management, and financial processes 
• Previous line management experience 

See the job description for a full list of duties for this role.

Job Benefits

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK or Belgium.
 

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Housing Management Worker (Floating)

This is an opportunity for someone compassionate and driven to make a real impact, supported by training and reflective practice.

Location: Middlesbrough (NE)

Salary: £26,436 per annum

Closing Date: 26 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Are you looking for a role where you can make a lasting impact? Join us and support people with complex needs to maintain their tenancies, build independence, and achieve the goals that matter most to them. You'll manage a caseload of clients, provide practical aand emotional support, and connect people with the services and opportunities they need to thrive.

We're looking for a proactive, relationship-focused professional with experience supporting vulnerable people, strong safeguarding awareness, and the confidence to manage both housing and support responsibilities. You'll work collaboratively with partners, promote positive outcomes, and help ensure safe, well-managed accommodation for our clients.

In return, you'll join an inclusive, values-driven organisation that believes in people's potential and invests in your development through training, support, and career growth opportunities.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

In this role, you will:

• To interview and assess clients to help sustain their settled accommodation.

• Following initial assessment to go through a programme of work with clients accepted to cover accommodation needs, independent living skills, support with work and learning and social and emotional issues.

• Support clients through a programme of regular visits. These may include support and advice, or more structured life-skills training as required.

• To be available to deal with clients who need help or advice, either by phone or on a drop-in basis.

• To create a package of support around the client, signposting where appropriate.

• To be available to represent Depaul UK at meetings concerning move-on accommodation and to provide updates to all professionals involved with the client.

• To co-ordinate and ensure a smooth transition when supported or alternative accommodation has been found.

• To keep clear and relevant records and statistics, and to ensure good communication with the project workers and project evaluators.

• To make a positive contribution to team meetings, case management meetings and contribute to any policy reviews and consultations.

• You will ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable.

• You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement.

• You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money.

• You will be responsible for ensuring that accommodation units are well maintained.

• You will prepare short reports on arrears, voids and repairs for the service manager, DePaul’s central services and commissioner meetings as required.

• You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements.

• You will be responsible for maintain Health and Safety standards in the premises and a point of information for clients regarding Health and Safety.

• You will facilitate the fair allocation of letting accommodation in accordance with DePaul’s Policy and Procedures.

• You will maximize collections of rents and service charges and hold responsibility for the accurate reporting of rental income, voids, and allocations to DePaul’s finance team.

• You will consult with local Housing Benefit Teams, Social Service Departments, or other authorities regarding individual rental income claims.

• You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt.

• You will be the first point of contact for landlord queries and contractors.

• You will support the resolution of disputes between occupants and/or neighbours.

• You will be responsible for the maintenance of records which support the efficient housing management e.g. repairs and maintenance, lettings, ASB etc.

• To work in a manner that promotes positive teamwork.

• To take part in a rota of staff cover for drop in and programmed sessions as required.

• Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and holding residents’ meetings.

About You

To conduct this role we are looking for the following from you in terms of experience, skills and competencies.

• A commitment to the ethos and values of Depaul including the organisation’s values, policies, and procedures.

• Able to work on own initiative but at same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPI’s.

• A clear understanding and ability to implement risk management, information sharing and data security arrangements.

• Awareness of and commitment to equal opportunity and diversity practise.

• Demonstrate ability to use IT to a level which will enable high quality reporting to be conducted.

• Experience of working with people who are categorized as high risk or have high needs or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence and offending behavior. (this list is not exhaustive)

• Knowledge of, or capacity and willingness to learn about housing management.

• Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Housing Floating Support Worker

Location: Hammersmith (The service is Pan London and operates within local communities, necessitating travel across all 11 boroughs to deliver outreach support to clients when needed)

Salary: £27,000 - £32,000

Hours: Full time

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Floating Support Worker will specialise in working with women for whom housing, and risk of tenancy breakdown is a priority. You will provide specialist housing and domestic abuse support to women aged 18 and over. The accommodation needs of the women you support will require you to advocate and support for each woman efficiently and empathically, whilst liaising with providers and stakeholders to ensure her accommodation needs are met. The role is dynamic and requires the post holder to respond to women with effective crisis intervention, advocacy and support. They will be required to coordinate the provision of multiagency support which focuses on working with clients to maintain their tenancies and prevent homelessness. The post holder will establish positive, proactive, and innovative working relationships with housing services and partner agencies.

The Floating Support Worker will ensure that the women survivors views and needs inform every stage of the process, and so the post holder will be empathic, empowering and able to advocate for women. You will also share your learning with your team, Advance and other stakeholders to ensure best practice is consistently achieved.

Working as part of a team of Floating Support Workers, you will make proactive contact and provide high quality non-judgemental advocacy and support based upon a client led needs and risk assessment. You will be responsible for a number of women at a time and you will be their designated and consistent support worker. You will also support women and referrers at the first stage of referral by completing assessments and providing crisis intervention support as part of a ‘duty’ team with designated days for you to do this.

The Floating Support Worker will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse and the housing sectors. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information appropriately.

Experience of supporting female survivors of domestic violence with housing and accommodation needs, in partnership with other organisations, and of safeguarding procedures is essential for this post.

Key Responsibilities and Duties

• Create effective working partnerships with housing service providers and the local council to promote the Floating Support Worker Service

• Provide information, guidance and support to referral stakeholders to enable them to identify women at risk of and experiencing domestic violence, enabling them to confidently respond and refer women to the service. This may include delivery of briefings and information sessions to upskill housing workers. To continuously build awareness of the service and confidence of stakeholders in order to ensure women in need are identified and supported

• Effectively support a number of women at any one time, undertaking case management activities such as excellent assessments, action planning, referrals, and record keeping

• Conduct comprehensive assessments of needs and risk for women experiencing domestic violence, carry out short- and longer-term risk management, safety planning and support; and identify and refer to services appropriate to their needs, including attendance at specialist/dedicated courts and MARAC as required

• Develop and deliver support plans that include delivery of high-quality face to face or telephone crisis intervention, information, advocacy and support, in respect to criminal and civil remedies, housing, health, welfare rights, children’s legislation and other appropriate interventions. Ensure that focus on safe tenancy sustainment and homelessness prevention underpins all work

• Advise women of their rights and options for seeking help and support from other agencies, making referrals and co-ordinating the provision of multi-agency support where necessary, and proactively advocate ensuring barriers to accessing support and protection are minimised

• Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the woman, and take appropriate action to safeguard them

• Proactively assess the needs and safety of women at risk proactively following Adult at Risk policies and procedures

• Participate in multi-agency conferences in respect of children and adults at risk as required, providing reports and undertaking actions as necessary

• Ensure all monitoring and evaluation for each woman, all cases and the project overall is accurate and up to date. Work in partnership with your team and the Advance Insights and Evidence team to ensure all reporting requirements are met. Highlight issues and successes in a timely manner

• Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers and other appropriate partners and stakeholders

• Participate in multi-agency working and focus groups when requested to do so and follow through on agreed appropriate actions that arise from these

• Work effectively as a member of your own team and as a team member of Advance supporting all organisational objectives

• Work in partnership with housing staff and provide institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise

• Be responsible for your own personal learning development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role

• Participate in supervision, training and meetings as required, and assist in the development of services in line with agreed development plans

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: 12th July 2026 at 23.59

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition team and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Day Opportunities Senior Manager 

Are you ready to lead a service where people come first?

At London Ability, we believe that everyone should have the opportunity to live a full and valued life, with meaningful experiences, real choices and the right support to achieve their potential. We work in partnership with the people we support, recognising strengths, encouraging independence and always putting our clients at the heart of what we do.

Our strapline, “It’s what you can do that matters.” is more than just words on page, it’s the belief that underpins everything we do, and reflected in our values and the way we work.

Over the last 40 years, we have provided services and support for adults with Learning Disabilities, Autism and additional physical and sensory disabilities, working alongside our clients to create meaningful opportunities, encourage independence and recognise everyone’s strengths and potential.

We’re equally committed to creating a great place to work and in 2024, London Ability received national recognition from Investor in People as one of the UK’s Top 20 Employers.

We’re now looking for a passionate, positive, values-driven Day Opportunities Manager to lead one of our community-based services and help shape the next chapter of our journey.

What Makes Us Different:

Clients are at the heart of everything we do

We work to ensure that our clients are at the heart of every decision we make, with their voices helping to shape the services and opportunities we provide.

Monday to Friday working

Enjoy a healthy work-life balance with no regular evenings or weekends.

Supportive leadership

Be part of an experienced, welcoming organisation where collaboration and mutual support are valued.

Lead an established and respected service

Build on strong foundations, supporting the continued development of a well-regarded service while helping to shape its future.

A great place to work

Benefit from an Employee Assistance Programme, staff recognition awards, subsidised meals, birthday leave and our Christmas shutdown.

Well-connected location

Based in East London, with on-site parking available and excellent transport links via Leyton and Stratford.

Competitive salary and benefits

Recognising the responsibility and impact of your leadership role.

What You’ll Be Doing

As Day Opportunities Manager, you will be responsible for the day-to-day operation and management of our service, ensuring that the people we support receive high-quality, meaningful and personalised opportunities.You will lead and develop a committed team, foster a positive and inclusive culture, and ensure the service continues to evolve and grow.

As a senior manager, you will also contribute to the wider success of the organisation and provide support and deputise for colleagues when required.

What We’re Looking For

We’re looking for someone who genuinely lives our values and can inspire others to do the same.

You’ll bring:

• A passion for supporting people to live full and meaningful lives.

• Previous leadership or management experience working with adults with disabilities in day opportunities or a similar setting.

• The ability to lead, motivate and develop a dedicated team.

• Strong organisational and administrative skills.

• A proactive, positive and solution-focused approach.

• The confidence to build positive relationships with the people we support, their families and professionals.

• Knowledge of relevant legislation, safeguarding and quality standards.

Why This Role Stands Out

• Join an organisation where values aren’t just words — they shape everyday practice.

• Be genuinely supported by an experienced, welcoming and collaborative management team.

• Help create services, activities and opportunities that empower adults with disabilities to thrive and develop skills.

• Play a leading role in the future of an organisation that has been making a difference for over four decades.

Location: East London

Hours: Monday to Friday

Salary: £49,000

Closing Date: 10 July 

If you’re an inspiring leader who believes that great services are built through partnership, respect and empowerment we’d love to hear from you. 

Get in touch if you'd like an informal conversation about the role with our CEO, Helen Gore.

Fundraising Manager

Salary: £65,000–£70,000 per annum (depending on experience)
Hours: Full-time (37.5 hours per week) or Part-time (30 hours per week considered, salary pro rata)
Location: Hybrid working between home and our offices at Great Portland Street and Kennington Lane, London
Reports to: Chief Executive Officer
Direct Report: Fundraising Assistant

About International Students House (ISH)

International Students House (ISH) is a unique charity in the heart of London's West End, bringing together students from across the world through affordable accommodation, social activities, welfare support and cultural exchange.

For over a century, ISH has been creating opportunities for young people from diverse backgrounds to live, learn and build lifelong international friendships. As we enter an exciting new phase of growth, we are investing in our fundraising capability to secure the long-term future of our charity and expand our impact.

We are now seeking an ambitious, strategic and relationship-focused Fundraising Manager to establish and lead our fundraising function.

The Opportunity

This is a newly created senior role offering the opportunity to shape the future of fundraising at ISH.

Working closely with the Chief Executive Officer, Board of Trustees and senior leadership team, you will develop and deliver a comprehensive fundraising strategy that grows philanthropic income and builds sustainable funding streams.

You'll lead on developing relationships with trusts and foundations, major donors, alumni, corporate partners and international supporters while creating compelling fundraising campaigns that inspire long-term engagement.

If you're an experienced fundraiser looking for the opportunity to build something meaningful and make a lasting impact, we'd love to hear from you.

Key Responsibilities

As Fundraising Manager, you will:

• Develop and implement a 3–5 year fundraising strategy aligned with ISH's strategic objectives.

• Build a diverse fundraising portfolio across trusts and foundations, major donors, corporate partnerships, alumni, community fundraising and international philanthropy.

• Identify, cultivate and steward major donors and strategic partners.

• Lead the development of compelling funding applications and grant proposals.

• Secure significant income from trusts, foundations, government bodies and corporate sponsors.

• Develop donor stewardship and recognition programmes that encourage long-term support.

• Work collaboratively with Marketing, Alumni Relations, Events and CRM colleagues to deliver integrated fundraising campaigns.

• Establish fundraising KPIs, monitor performance and report regularly to the CEO, Senior Management Team and Board of Trustees.

• Manage and develop the Fundraising Assistant while fostering a collaborative fundraising culture across the organisation.

• Ensure all fundraising activity complies with charity law, the Code of Fundraising Practice and data protection legislation.

About You

You will be a motivated fundraising professional with a proven track record of securing significant philanthropic income and developing successful fundraising strategies.

You'll bring:

Essential

• Significant experience in fundraising, philanthropy or income generation.

• Demonstrable success securing funding from trusts and foundations, major donors and/or corporate partners.

• Experience developing and delivering fundraising strategies.

• Outstanding relationship management and networking skills.

• Excellent proposal and bid-writing abilities.

• Strong financial awareness and project management skills.

• Experience using CRM systems and analysing fundraising performance.

• Excellent communication and stakeholder engagement skills.

• A collaborative, proactive and results-driven approach.

Desirable

• Experience within the charity, higher education or international education sectors.

• Alumni fundraising experience.

• Knowledge of UK trust and foundation fundraising.

• Experience securing international philanthropic funding, particularly in North America.

• Membership of the Chartered Institute of Fundraising or equivalent.

• Fundraising qualification or professional accreditation.

Why Join ISH?

This is an exciting opportunity to build a fundraising function with significant scope for innovation and growth while helping transform the lives of students from around the world.

In return we offer:

• Salary of £65,000–£70,000 (depending on experience)

• Full-time or part-time working options

• Hybrid working

• 25 days annual leave, increasing to 30 days with service

• Defined benefit contributory pension scheme

• Vitality private health insurance (Senior Management Team)

• Healthcare cash plan

• £3 daily meal allowance for use in our catering facilities

• Sage employee benefits platform

• Interest-free annual travel loan (after probation)

Eligibility

Applicants must have the legal right to work in the UK.

Join Us

If you are an experienced fundraiser who is excited by the opportunity to shape a new fundraising function, build meaningful donor relationships and help secure the future of an organisation that has supported generations of students from around the world, we would love to hear from you.

Apply now and help shape the next chapter of International Students House.

Scottish Opera is Scotland’s national opera company and the country’s largest performing arts organisation. Founded in 1962 to make opera accessible to all, the company presents productions of international acclaim, from early works to world premieres. Performances are designed to be inclusive, with supertitles, audio-described and dementia-friendly shows, free and discounted tickets for under-26s, refugees, asylum seekers and schools, and touring productions reaching communities across Scotland.

The charity has a network of Patrons, members and supporters who engage with Scottish Opera at varying levels. This role supports that audience to feel connected and engaged with Scottish Opera, deepening their loyalty and seeking new ways to increase giving levels where possible and appropriate. It is a hands-on fundraising role, with scope to think and trial new ways of delivering supporter experience with the ultimate goal of growing the supporter base.

It is an exciting time to join Scottish Opera. They have invested in the fundraising team, there is organisation-wide support for fundraising, and many opportunities to engage supporters with exciting opportunities across Scottish Opera’s calendar.

This role might be for you if you consider yourself a relationship fundraiser – this is a people first role where engaging with donors over the phone and face to face will be the norm. You don’t have to have a background in philanthropy, you could have experience across community fundraising, corporate partnerships, individual giving or mid-value fundraising – the most important factor is that you understand fundraising and enjoy building great relationships with supporters and donors. This role is a great opportunity for an experienced fundraiser to step into a management level role, or for a candidate looking to specialise in mid-value, Patrons and membership fundraising.

Working within an arts and culture charity would be helpful for the candidate to have but isn't essential.

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact Jo at THINK Recruitment as per the guidance in the Candidate Pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack, please send THINK Recruitment and our team will support you.

Closing date for applications: Midnight Monday 20th July 

Interviews are planned for Wednesday 29th or Thursday 30th July (Stage 1) and Wednesday 5th or Friday 7th August (Stage 2) 

Location: Westminster, London

Contract: Permanent, Part-time

Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits. 

Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)

Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)

Closing Date: Monday 10th August 2026

JOB PURPOSE

This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.

As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. 

MAIN DUTIES 

1. Fundraising CRM Project Leadership 

• Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations 

• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. 

• Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid 

• Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.

• Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 

2.CRM and Data Management 

• Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. 

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. 

• Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. 

• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. 

• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. 

• Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. 

• Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. 

• Work with the Marketing and Communications team to help implement soft opt-in 

• Manage one database volunteer to complete database tasks. 

3. Data Selections, Segmentation and Campaign Support 

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. 

• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. 

• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 

4. Reporting and Insight 

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. 

• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. 

• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 

5. Cyber Security 

• Work closely with the IT team to manage security/GDPR of the Fundraising crm 

• Develop knowledge in this area and undertake training as required. 

6. Other Duties: 

• Provide ad-hoc administrative support to the Fundraising and Communications team. 

• Support and attend fundraising events as required. 

GENERAL RESPONSIBILITIES 

• Stay up to date on policies/news/regulations relating to the role 

• Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues 

• Proactively flag any data integrity issues with Line Manager and help develop action plans as required. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator 

• Undertake any other duties that may be required which are commensurate with the role. 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. 

Person Specification:   

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.

EXPERIENCE 

E1 Experience of using a database to accurately enter and manage data

E2 High level skills related to data management and handling

E3 Working extensively with Fundraising CRM system

E4 Implementing policies and procedures

E5 Running reports and analysing data.

E6 Understanding of data protection and GDPR principles

E7 Working with Salesforce, ideally with Administrator certification. (Desirable)

E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)

E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT

E10 Experience of working in the charity sector (Desirable) 

KNOWLEDGE 

K1 Ability to prioritise and organisational skills, remaining calm under pressure

K2 Team working skills with a positive and collaborative approach.

K3 Interpersonal and communication skills, both verbal and written.

K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.

K5 Individual giving and/or other types of fundraising.

K6 Up to date knowledge of GDPR compliance and soft opt-in

K7 Relevant regulations, legislation and professional codes of practice.

K8 IT proficiency, especially Excel, Word and Outlook. 

Are you passionate about building relationships, inspiring others, and making a real impact? This is an exciting opportunity to play a key role in growing support for our charity by connecting with local communities, businesses, volunteers, and supporters. You will be at the heart of developing meaningful partnerships, identifying new fundraising opportunities, and increasing awareness of the vital work we do. Through your energy, creativity, and relationship-building skills, you will help generate income, maximise community engagement, and strengthen our presence across the region. Every conversation, event, and partnership you create will contribute to making a positive difference in the lives of those we support. If you thrive on meeting people, creating opportunities, and being part of a passionate and purpose-driven team, this rewarding role offers the chance to make a lasting impact while helping our charity grow and succeed.

The Town and Country Planning Association (TCPA) is looking to appoint a Communications Manager to grow our profile and increase the impact of our work to create sustainable and resilient places that are fair for everyone. At a pivotal time for planning and placemaking in the UK, this new role is an exciting opportunity to lead the development and implementation of a communications strategy for one of the UK’s leading campaigning charities as it enters a new chapter.

The purpose of this role is to:

• Lead the development and implementation of communications across all of the TCPA’s areas of work to support the delivery of the Association’s Five year Strategy. Working closely with the Chief Executive and the management team, the Communications Manager will develop new strategies to raise the profile of the organisation and increase the reach and impact of the TCPA’s projects, campaigns and activities.
• Manage and deliver the TCPA’s day to day communications activity, working with the team to expand our audiences, and shape the TCPA’s approach to communications to enhance the organisation’s work.

The successful candidate will have excellent organisational skills and proven experience of delivering diverse and effective communications strategies. The role will lead and deliver the TCPA’s Communications Strategy, embedding high quality communications across the work of our small and committed team. 

Mercy Ships UK

Location: Stevenage, Hertfordshire (Hybrid Working)
Salary: £40,000 - £45,000 per annum (DOE)
Hours: Full-time or Part-time (minimum 30 hours per week)
Contract: Permanent

About Mercy Ships UK

Mercy Ships is a faith-based international charity bringing safe surgery and healthcare to people living in some of the world's poorest nations. Through our hospital ships, Africa Mercy and Global Mercy, we deliver life-changing surgical care, medical training and healthcare system strengthening across sub-Saharan Africa.

As we continue to grow our supporter community and fundraising impact, we are seeking a passionate and experienced Legacy Manager to lead and develop our legacy giving programme.

The Role

This is an exciting opportunity to shape the future of legacy fundraising at Mercy Ships UK. You will be responsible for developing and delivering our legacy strategy, growing long-term income, stewarding supporters and managing legacy administration with care, professionalism and empathy.

Working closely with colleagues across Supporter Development, Communications and Marketing, you will help inspire supporters to leave a lasting legacy that will transform lives for generations to come.

Key Responsibilities

• Lead the development and delivery of Mercy Ships UK's legacy fundraising strategy.
• Grow legacy income and increase the number of confirmed legacy pledges.
• Manage a portfolio of legacy cases, acting as the key contact for solicitors, executors, beneficiaries and family members.
• Deliver engaging legacy marketing campaigns across online and offline channels.
• Develop meaningful stewardship journeys for legacy supporters and enquirers.
• Provide accurate forecasting, reporting and performance analysis.
• Ensure all legacy administration is managed sensitively, efficiently and in line with best practice.

About You

We are looking for someone who combines strategic thinking with excellent relationship-building skills and a genuine passion for supporter care.

You will ideally have:

• Experience working within the charity or not-for-profit sector.
• Experience managing legacy giving programmes and stewardship activities.
• Knowledge of legacy fundraising principles and best practice.
• Experience developing and delivering fundraising or legacy marketing campaigns.
• Strong project management and organisational skills.
• Excellent communication skills and the ability to manage sensitive conversations with empathy.
• Experience using CRM systems, ideally Salesforce.
• An analytical approach with experience of reporting and forecasting.

Why Join Mercy Ships UK?

In return, we offer:

• 25 days annual leave plus bank holidays, increasing with service.
• Up to 7% employer pension contribution.
• Annual Learning & Development budget of £1,000 (pro rata).
• Hybrid working.
• Free onsite parking.
• Travel and training loans.
• Christmas office shutdown.
• The opportunity to play a key role in an organisation transforming lives through hope and healing.

Our Values

Following the model of Jesus, we seek to:

• Love God
• Love and serve others
• Be people of integrity
• Strive for excellence in all we say and do

Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy early should we appoint before the advertised closing date.

Help create a legacy of hope, healing and transformation. Join Mercy Ships UK and make a lasting impact on lives around the world. ������

Hackney Empire is looking for a new Deputy Technical Manager.

The new role of Deputy Technical Manager will play a critical operational and leadership role within our busy 1,250-seat theatre and additional rehearsal and event spaces. Supporting the Technical Manager, you will lead and motivate a committed technical team to ensure the flawless execution of large-scale transfers, touring musical theatre, dance, opera, comedy and live music shows; supporting produced work and public-facing activity from our Creative Futures programme. 

This is a balanced, hands-on and production-focused role. It requires combining administrative and logistical preparation - such as advancing technical riders, developing costings and estimates and preparing staff rotas - with leadership and delivery of high-level stagecraft management during intensive fit-ups, show operations and rapid get-outs.  

Assistant Shop Manager

We are seeking a motivated Assistant Shop Manager to support the running of a busy charity retail shop, helping to maximise sales and make a real difference.

Position: Assistant Shop Manager
Location: Skipton
Hours: 15 hours per week plus 2 in every 6 Sundays
Salary: £26,227 pro rata (based on 37 hours full-time)
Contract: Permanent

Close date: 21st July 2026

About the Role

This is an exciting opportunity for an enthusiastic retail professional to join a friendly charity shop team, supporting the day-to-day running of a successful preloved store.

Working closely with the Shop Manager, you will help maximise income from donated goods, deliver excellent customer service and support a team of dedicated volunteers. You will also deputise for the Shop Manager when required.

Key responsibilities include:

• Supporting daily shop operations including opening and closing, cash handling and maintaining a welcoming shop environment
• Sorting, pricing and displaying donated stock to maximise sales opportunities
• Identifying higher value items for online selling platforms
• Maintaining excellent visual merchandising standards
• Supporting the recruitment, training and supervision of volunteers
• Helping create a positive, inclusive and supportive team culture
• Supporting Gift Aid processes, administration and compliance requirements
• Building strong relationships with customers, donors and the local community

About You

You will have experience of supporting or supervising people within a retail, customer service or charity environment, with a passion for delivering excellent customer experiences.

You will bring:

• An understanding of retail operations, including stock management, merchandising and sales targets
• Experience of cash handling and following procedures
• Excellent communication skills with the ability to motivate and support others
• Strong organisational skills and a flexible approach
• Confidence using email, Microsoft Office and basic digital systems

Experience within charity retail, online selling platforms such as eBay, Gift Aid processes or supporting volunteers would be an advantage, but is not essential.

About the Organisation

You will be joining a small, independent charity providing practical and emotional support to people affected by cancer. Income generated through the shop helps support vital services, with every donation and sale contributing towards the organisation’s work.

The organisation is committed to creating an inclusive and welcoming environment for staff, volunteers, customers and supporters.

Other roles you may have experience of could include: Retail Supervisor, Charity Shop Supervisor, Retail Team Leader, Deputy Shop Manager, Assistant Store Manager, Charity Retail Assistant Manager, Retail Manager, Volunteer Coordinator, Store Supervisor.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP

Job Title: Employment Consultant (Northeast VALOUR)

Location: Home-based (within 1 hour travel to Durham) with regular travel across the Northeast

Salary: £33,174

Hours: Full time 37.5 hours per week (part time or flexible working options considered)

Contract: 2 years fixed term with possibility of extension

At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.

We have been successful in becoming a delivery partner within the national VALOUR initiative, supporting the employment strand of the programme. This enables us to widen our impact for veterans and their families by ensuring individuals are supported into meaningful and sustainable employment, using an approach that is tailored to their specific needs.

We are seeking a passionate and person-centred Employment Consultant to join our team to deliver VALOUR in the Northeast. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.

You’ll provide tailored information, advice and guidance to help veterans secure meaningful and sustainable work, managing a diverse caseload with care and professionalism. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.

Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, while also building strong relationships with local employers to create real opportunities for your clients, and sharing best practice with your colleagues in the team.

With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.

Why The Poppy Factory?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
• Competitive salary and benefits package including generous holiday and pension contributions.
• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
• Variety in the role, a mix of delivering a community-based service in your region, home working and occasional visits to the historic Poppy Factory in Richmond, London
• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
• Be part of an iconic charity with a 100+ year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Keiron Coombs, Services Manager.

For an informal conversation to find out more about this role, please call Keiron Coombs.

The closing date for this vacancy will be 2 May 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.

First stage interviews will take place on 8 May 2026, with second stage interviews scheduled for 13 May 2026. Please ensure you are available on these dates, as it’s not always possible to reschedule.

No agencies please.

Equality & Diversity

We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.