Support service manager jobs

We are seeking a dynamic and highly motivated individual with excellent communication skills who will be a first point of contact with our membership network.

You will proactively increase member engagement whilst nurturing existing relationships and demonstrating commitment to promoting the value of helplines.

This role is supporting the Partnership and Engagement manager to deliver a sustainable membership and partnership model that keeps pace in a constantly moving and diverse climate.

You will be central in supporting HLP’s sustainability and will help to progress continued growth and attract new and diverse collaborations.

You will ideally have experience of working within a fast-paced and proactive team. You will enjoy engaging with a wide range of diverse stakeholders.

The role is predominantly home-based with regular travel to meetings and events. 

We offer attractive staff benefits including 25 days’ annual leave rising with length of service, a company pension scheme, free life assurance and an employee assistance programme.  HLP is committed to equality of opportunity.

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children, and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners, and the Sussex community to ensure children can be children no matter now sick they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies, and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the role

Rockinghorse delivers more than 70 impactful projects each year to support sick and disabled babies, children, and young people across Sussex. As our programmes grow, we are seeking a highly organised and proactive Project Coordinator to support the day‑to‑day delivery of our projects and services.

Reporting to the Senior Projects Manager, this role will play a vital part in ensuring our projects run smoothly on time and on budget. You will work closely with NHS Champions (doctors, nurses, and healthcare professionals), internal colleagues and external partners to help coordinate activities, gather information, maintain accurate records, and support the successful delivery of all our projects.

This is a hands‑on, operational role, offering an opportunity to develop project management skills within a friendly and impactful children’s charity. You’ll play an important part in ensuring our projects make a meaningful difference to children and families across Sussex.

The location of this position is a mixture of office and site visits within Sussex.

Duties of the role 

Delivering incredible projects that save and improve lives.

Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled children in hospital.

Project Delivery & Day‑to‑Day Coordination

· Support the administration, coordination, and delivery of Rockinghorse projects across Sussex.

· Maintain project schedules, trackers, documentation, and communication logs.

· Organise meetings, site visits, check‑ins, project reviews, and installations.

· Coordinate logistics for small projects, including ordering items, liaising with suppliers, and arranging deliveries.

· Ensure accurate filing and record‑keeping across all project documentation.

· Prepare project reports for internal use.

· Support the Senior Projects Manager on the scoping out, development and implementation of new areas of work and projects for the charity.

· Maintain records on the projects database ensuring all records are accurate and up to date.

· Co-ordinate seasonal projects (e.g. Easter, Christmas) including collections and deliveries with supporters and beneficiaries.

Working with NHS Staff & Project Champions

· Support NHS staff and Rockinghorse Champions and NHS staff  to develop and submit project proposals.

· Be a point of contact for day‑to‑day project enquiries.

· Organise and deliver our biannual Projects Days, including scheduling, logistics, communication and follow‑up.

· Build positive working relationships with doctors, nurses, and healthcare teams to support smooth project development and delivery.

Monitoring, Evaluation & Impact

· Collect data, feedback, photos, and evaluation information for all projects.

· Support the Senior Projects Manager with implementing the charity’s impact and evaluation frameworks.

· Help prepare impact summaries for fundraising, communications, and reporting purposes.

· Maintain accurate monitoring records for project KPIs and outputs.

Internal Communication & Cross‑Team Support

· Provide regular updates to colleagues across Fundraising, Communications and Operations.

· Assist in preparing content and information for marketing and donor stewardship.

· Coordinate seasonal projects (e.g. Easter, Christmas) including packing, delivery, and volunteer support.

Operational & Administrative Support

· Assist with central office admin tasks related to project delivery.

· Support the organisation of project‑related events.

· Help maintain project files, compliance records, and data protection requirements.

· Assist with volunteer coordination for project‑related activities where required.

Person specification 

Essential experience, skills, and knowledge for the role: 

1. Experience supporting the coordination or administration of projects, programmes, or multi‑stakeholder activities.
2. Strong organisational skills with the ability to manage multiple tasks and deadlines.
3. Excellent communication and interpersonal skills, with confidence working with a range of stakeholders.
4. Ability to work proactively, use initiative and solve problems as they arise.
5. Good attention to detail and strong record‑keeping skills.
6. Competence with Microsoft Office (Word, Excel, Outlook) and willingness to learn new systems.
7. Ability to handle confidential and sensitive information appropriately.
8. A commitment to the mission and values of Rockinghorse Children’s Charity.
9. Knowledge of safeguarding and safe working practices.

Desirable experience, skills, and knowledge: 

1. Experience working in a charity, NHS, or healthcare environment, with a knowledge of paediatrics, neonates, youth work or other healthcare services working with children and young people.
2. Understanding of project evaluation, monitoring, or impact measurement.
3. Experience supporting finance, HR, operations, or volunteer functions.
4. Familiarity with compliance and data protection (GDPR) requirements.
5. Experience with project management or CRM systems (Rockinghorse uses e-tapestry).

Benefits of working for Rockinghorse Children’s Charity: 

· 25 days annual leave (prorated for part-time) plus bank holidays. 

· An additional day of annual leave on your birthday. 

· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.

· Cycle to work scheme. 

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development for staff. 

· Quarterly reward and recognition days for all staff. 

· Opportunity for flexible, hybrid and part-time working. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the nine essential elements of the person specification.

Your covering letter must address your experience, skills, and knowledge against the nine essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the five desirable criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

· Application Deadline: midnight 5th April 2026

· Shortlisting: w/c 6th April 2026

· Interviews will be the: 15th or 16th April 2026

Interviews will be with the Senior Projects Manager and the Head of Philanthropy and Development and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity, and the process of recruitment.

The role will be available from 1 April 2026 (depending on post holder’s availability).

Job description

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role

Working with the Senior Caseworker and Team Manager you will: 

Key Objectives and Details for this Role

Working with the Senior Caseworker and Team Manager your role and responsibilities include: 

•Support staff to liaise with families/carers to communicate information regarding our work

•Support staff to keep and maintain robust recording and monitoring systems

•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records

•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.  

•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff

•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken

•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout

•Liaise with external agencies and organisations on behalf of clients

•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary

•Ensure records are kept and information managed confidentially in line with the data protection legislation

•Supporting Refugee team with general admin, database, evaluation data

•Maintain excellent safeguarding practices

•Supporting with partnerships liaison work – keeping records up to date 

Teamwork and reporting

•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.

•Contribute to reports for trustees and funders and attend periodic meetings with funders

•Communicate well with other teams within KLS to provide a high-quality service to our members

Other Duties 

•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.

•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.

•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies. 

•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Person Specification

The following skills and experience are required for this post:

Essential

·      Fluency in Arabic (spoken and written) to effectively support Arabic-speaking service users and families

·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery

·Ability to manage an independent workload and support the wider team

·Ability to work as part of small team, whilst also working independently

·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards

·Excellent IT skills including MS Office suite and ability to use Internet, email and social media

·Committed to KLS’s mission, vision and values

·Passionate about social justice, education and championing the value of families from refugee communities

·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations

Desirable

·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities) 

·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals

·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults

·Excellent problem-solving skills and strong attention to detail

·A recognised casework/advice qualification

·Experience of collecting monitoring and evaluating data

·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya

·Knowledge of Battersea / Wandsworth

Contract:  Permanent, full time (37.5 hours per week)

Salary:  £25,787 - £27,047 per annum

Location: Exeter, EX2 8ED

Closing date: Monday 30th March 2026

Interview date: TBC 

We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations in Devon!

In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time!

More about the role 

Our Devon centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. We help pets through our two main services, Home Direct and our fostering network of over 80 volunteer foster carers.

In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers.

You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinator's maintains the highest standards of animal care and adheres to national processes in case management. Since we don’t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively.

Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.

This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends.

About you 

You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care.

As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You’ll lead a team of Pet Welfare Assistants and Foster Coordinators, empowering them through effective management and coaching.

With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations.

Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements.

Having worked in emotionally charged environments, you understand the importance of resilience and have excellent “bounce-back ability.” Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace.

Knowledge, skills, and experience   

• Significant experience in managing a team.
• Significant experience in delivering high level Customer service in a fast-paced environment.
• Significant subject matter expertise and application of pet welfare and handling of domestic animals
• High standard of verbal and written communication.
• Current full driving licence
• The ability to demonstrate, understand and apply our Blue Cross values 

It would be great (but not essential) if you also had:   

• Performance management and improvement experience.
• Experience working with volunteers.
• Understanding of safeguarding issues.

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. 

How to apply 

Click the apply button below and complete the online application process before the closing date on Monday 30th March 2026. 

We reserve the right to close this vacancy early should we receive an overwhelming response. 

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:  

• Enhanced annual leave entitlement: 30 days plus bank holidays   
• Pension scheme with enhanced employer contribution
• Health cash plan 
• Life assurance
• Unlimited access to an employee assistance programme 
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife 
• Recognition scheme Annual volunteer days
• Claim for professional fees 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. 

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Part time (22.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

E1 £39,224.42 to E3 £46,068.16 - Pro rata for part time hours.

Last day to apply

29/03/2026 

Reporting to the Fundraising Development Manager, the Legacy Manager is responsible for leading and delivering the long term growth strategy for legacy income at St Giles Hospice.

The post holder will develop and implement a sustainable and scalable legacy programme that increases the number of legacy pledgers, strengthens the future pipeline of legacy gifts and delivers consistent income growth aligned to organisational objectives.

The role will own the legacy value proposition, marketing strategy and support journey from initial engagement through to pledge stewardship. The post holder will champion a culture of legacy giving across the organisation and position leaving a gift in a Will as a meaningful and natural way to support St Giles Hospice.

In partnership with the Fundraising Administration team, the Legacy Manager will ensure legacy gifts are managed professionally and compliantly, with strong forecasting, reporting and internal oversight.

Knowledge and experience

Essential

·Experience of working within the third sector or a values led organisation

·Demonstrable experience of legacy fundraising or transferable experience within a strategic income stream with clear growth accountability

·Proven experience of delivering income growth against agreed targets and KPIs

·Experience of developing and implementing strategic plans

·Experience of managing budgets, financial planning and reporting with commentary on variances

·Experience of working collaboratively with marketing and data teams to develop insight led campaigns

·Track record of successfully managing and developing relationships with individual supporters, customers or professional partners

·Experience of analysing and interpreting data to inform decision making and maximise return on investment

·Knowledge of the regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation

·Experience of project management including budget setting and performance monitoring

Desirable

·Specific experience in legacy fundraising within a charity setting

·Experience of developing and delivering a legacy marketing strategy

·Experience of working with professional advisers such as solicitors or will writers

·Experience of contributing to senior leadership or board level reporting

·Experience using Donorflex or a similar CRM database

Values

·Exhibits our hospice values and behaviours

Skills

·Ability to think strategically and translate long term vision into operational delivery

·Strong analytical skills with the ability to interpret financial and performance data and forecast future income

·Excellent written communication skills with the ability to create compelling and sensitive legacy messaging

·Excellent interpersonal and influencing skills

·Ability to build and maintain strong internal and external partnerships

·Confident presenting to a range of audiences including professional partners and senior stakeholders

·Ability to prioritise and manage competing deadlines

·Strong organisational and diary management skills

·Computer literate with experience of CRM systems

·Ability to understand when issues need escalation

·Ability to maintain confidentiality

·Ability to work effectively as part of a team

·Resilience when working towards ambitious targets

Personal Attributes

·Empathetic and emotionally intelligent

·Proactive and growth focused

·Commercially aware and results driven

·Collaborative and supportive

·Ambassador for St Giles Hospice

·Able to work under pressure

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

About the Roundhouse:
Roundhouse is an iconic music and arts venue in Camden. Since the 1960s we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history.

The Role

The Senior Business Development Manager will play a key role within a high-performing team responsible for generating significant revenue through commercial hire events at the Roundhouse. 

This role will  help shape the commercial future of the Roundhouse, one of London’s most iconic and architecturally striking venues. This is more than a sales role. It is an opportunity to secure ambitious brands and visionary partners who want to create unforgettable, large-scale experiences in a truly unique space.

Leading targeted business development activity, you will drive significant revenue growth while elevating the Roundhouse’s reputation as a premier destination for immersive and show-stopping events. With strong commercial instinct and senior-level relationship management skills, you will position the Roundhouse not just as a venue, but as an experience defined by scale, heritage, and creative energy. This role offers the opportunity to influence both income and impact at one of the capital’s most dynamic cultural institutions.

The Events team operates within the Commercial Directorate, working independently from the Music team while contributing to the overall success of Roundhouse’s commercial ventures.

Weekend and evening work will be required according to business needs.

About you:

You are a commercially driven, experienced Business Development professional with a strong track record of achieving and exceeding targets within the events sector. Proactive and results-focused, you thrive on outbound sales, lead generation, and converting high-value opportunities into long-term partnerships.

You bring confidence in negotiation, proposal writing, and contract closing, alongside the strategic ability to develop and deliver sales plans that drive sustainable revenue growth. You are motivated by impact and committed to maximising income while supporting the Roundhouse’s wider mission and values.

We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.

The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role. 

For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by Sunday 29 March 2026.

Contract: Permanent 

Hours: 35 hours per week (excluding breaks)

Salary: £40,000 per annum

Application Deadline: Sunday 29 March 2026

Interviews: w/c 13 April

Benefits:

• 25 days’ holiday per year plus bank holidays pro rata, increasing after 2 years service up to 30 days

• Ability to buy up to 3 days annual leave

• Pension scheme

• Cycle to Work, Tech  and Home Scheme

• Season Ticket Loan

• Employee Assistance Programme (EAP)

• Health Cash Plan

• Group Life Assurance

• Staff discount at our bar and café

• Complimentary staff tickets

• Enhanced Maternity, Paternity and Adoption leave

• Staff networks, forms and social groups

All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months. 

We’re looking for a part-time Trusts Fundraising Officer to contribute their skills, experience, and personality to add value to our Trusts team within the Fundraising department at Blesma, The Limbless Veterans.

This home-based role is now available due to the current post holder moving on to new pastures. The Trust team has had incredible success in recent years, which we are eager to sustain and grow. The successful candidate will provide support to the Trusts Fundraising Manager and work alongside a fellow part-time Trusts Fundraising Officer within this ambitious team.

The role is a varied one, focusing on all aspects of the funding cycle – from identifying opportunities and building relationships, to writing compelling applications and providing high level stewardship. The team works collaboratively across the Association to ensure Blesma’s programmes and services can continue to help limbless veterans and their families.

Blesma is unique as a membership Association as well as a charity. Our Members are the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational limbless veterans.

If you’re interested, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

If you are uncertain about your suitability, apply anyway and let us decide! 

We may close the application down early if we receive a high volume of applications. 

Pathway Project is an inspiring Domestic Abuse Charity that makes a difference, it's a great place to work, we are a charity with big ambitions and huge energy and we need a Finance Manager who can match our energy.

We are currently evolving a bold new strategy and a passion  for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are looking for a new Finance Manager to be responsible for the effective day-to-day financial management of the charity supporting the CEO with the Finance Strategy.

She will be driven, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102).

She will work closely with the CEO, SMT and Trustees and she will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation.

About Us 

We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable corporate abuses of power that harm people and planet.

For over 30 years, Global Witness has pioneered an approach that merges bold investigations with determined campaigning to secure better protections for people and our planet. We’ve gone undercover to unmask the violence and secretive deals that underpin the “blood diamond” industry. Our data-driven analysis has tracked the flow of commodities across the globe. And we’ve sought out powerful testimonies that tell the story of environmental harm and repression first-hand.

With three decades of campaigning for a fair and just planet under our belt, we reframed our focus in 2020 to address humanity’s greatest challenge: the climate crisis.
 

The Role

The role will contribute to strengthening the campaign function by establishing effective project and program management systems, processes, and practices that enable timely delivery of work, strong collaboration, and accountability to donors. The role will oversee project and grant management across teams, ensure budgets and resources are managed effectively. The role will also provide management and support to team members, fostering a culture of creativity, collaboration, and inclusion.

Main responsibilities include;

• Effective project management support to the campaign function 
• Manage resources 
• Team management 

Who we are looking for

• Significant experience as project manager
• Proven ability to establish organisation-wide project management systems and processes, aligned with finance and fundraising requirements.
• Demonstrable experience delivering and coordinating grant-funded projects, including multi-grant initiatives, to time and within budget.
• Strong track record in supporting off-track projects and bringing them back on course.
• Excellent organisational skills, with the ability to prioritise, set boundaries, and manage multiple competing priorities.
• Experience in financial planning, budget management, and donor reporting.
• Strong interpersonal and relationship-building skills, with experience supporting partners in managing project resources.
• Excellent written and verbal communication skills, including meeting facilitation and reporting for diverse audiences.
• Proficiency in MS Project or similar project management software.
• Self-aware, reflective, and able to work both independently and collaboratively.
• Shares our values and is committed to contributing to our diversity, equity and inclusion journey.
 

How to Apply

Please download the job pack attached above for the full details of the role.

Valued Recruitment is working exclusively with Global Witness to recruit for their growing team. We are an ethical recruitment company, intent on hiring inclusively and transparently.

The closing date for this role is Tuesday 14th April 2026.

To apply, we welcome a CV and 500 words which answers the following questions;

1. Can you share an example of when you developed or introduced a project management structure or tool for a team, project or organisation where people were time-poor, unfamiliar with the terminology, or sceptical of its value? What did you do to make it practical and useful? (250 words) 

2. What do you think needs to change in project management practice if organisations are to respond well to an increasingly uncertain and fast-changing world? (250 words) 

Accessibility is incredibly important to us here at Valued Recruitment and at Global Witness. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.

Thank you for your interest in the role of Management Accountant at the Fair Education Alliance. 

The Fair Education Alliance (FEA) is a cross-sector coalition of 300 member organisations tackling educational inequity. We unite behind a shared vision: no child’s success is limited by their socioeconomic background. 

In September 2025 we launched an ambitious five-year strategy ‘From Neighborhood to National’ to confront the deep-rooted inequities facing children and young people. This is an exciting moment of organisational growth at The Fair Education Alliance. As we scale our work and our team, we are investing in our operational foundations to ensure we remain well-governed, financially resilient and able to deliver our strategy with confidence. 

This role represents a significant investment in that infrastructure. You will be joining a small but highly capable operations team and playing a central role in how FEA manages and understands its finances as it grows. You will work closely with relevant members of the senior leadership team and colleagues across the organisation. 

The Management Accountant plays a central role in ensuring that the Fair Education Alliance’s finances are accurate, well managed and clearly understood across the organisation. Working as part of the operations team, the postholder maintains the financial systems and processes that underpin FEA’s work. This includes overseeing day-to-day finance operations, producing reliable management accounts, supporting budgeting and forecasting, and ensuring that financial records meet charity accounting and regulatory requirements.

The Management Accountant also acts as a trusted financial partner to colleagues across the organisation. By providing clear, accessible financial information and helping budget holders understand their resources, the role enables confident decision-making by the senior leadership team and trustees. Through careful financial stewardship, strong attention to detail and a commitment to continuous improvement, the Management Accountant helps ensure that FEA remains financially resilient and able to deliver its mission to create a fairer education system. 

Applications will be reviewed on a rolling basis from Tuesday 10 March

• Applications close: 30 March (9am)

• First round interviews: Rolling during application window 

• Second round interviews: Rolling during application window 

• Start date: As soon as possible (to be agreed with the successful candidate) 

Job Title: Business Development Manager (Fundraising & Earned Income)

Responsible to: Chief Executive

Location: Hybrid (with some in-person work as required)

Fulltime Salary: £42k pro rata (£25,200 for 3 days a week), dependent on experience 

Contract: Part-time (3 days a week), Permanent (subject to funding)

Role Purpose

The Business Development Manager will lead income generation for Sounddelivery Media, securing funding through grants, partnerships, and earned income from services offered to the SDM network and external clients. The role is critical to SDM’s sustainability and long-term growth.

Key Responsibilities

• Develop and deliver SDM’s business development and income generation strategy.

• Develop earned-income opportunities, including consultancy, training, production, and services for the SDM network and beyond.

• Build and manage relationships with funders, commissioners, partners, and clients.

• Lead on writing high-quality funding applications, proposals, and pitches.

• Work with senior staff to develop budgets, pricing, and cost recovery models.

• Track income pipelines and report on progress and performance.

• Support organisational sustainability planning and strategic growth.

• Develop and implement effective strategies to utilise digital platforms in income generation and stakeholder immersive experiences. Including the effective use of online shopping and social media platforms.

• Work with the CEO to develop and deliver Sounddelivery Media’s ambitious income generation strategy, securing both our annual operating budget.

• Accountable for all fundraising and voluntary income generation, expanding further into major Corporate Partnerships, Philanthropy, Trusts & Foundations, Statutory Bodies, Grant makers, Major Gifts, Government Contracts, Supporter Engagement etc

• Prepare operational budgets for all income generation activities.

• Set clear, ambitious, measurable targets for income generating activity, making effective use of benchmarking and industry standards.

Person Specification

Experience (Essential):

• Proven experience in fundraising, business development, or income generation within the charity or social enterprise sector.

• Strong track record of securing grant funding and/or earned income.

• Excellent proposal and bid-writing skills.

• Strong financial literacy and experience developing budgets.

• Confident relationship builder with excellent communication skills.

Experience (Desirable):

• Experience of developing services for networks or membership organisations.

• Knowledge of the media, creative, or cultural sectors.

• Experience working with Corporate Partnerships, Philanthropy, Trusts & Foundations, Statutory Bodies, Grant makers, Major Gifts, Government Contracts, Supporter Engagement etc

• Proven experience delivering significant growth and working to sustain the income of organisations turnover up to £1 million.

• Experience of financial literacy, analysis and forecasting skills.

Skills & Abilities

• Ability to work on own initiative with minimum supervision

• Ability to carry out tasks in a meticulous and methodical manner and pay close attention to detail

Flexibility & Commitment

• An open and flexible attitude, willing to work as part of a team

• Honesty and integrity to maintain confidential information and data and handle money

Join Viewpoint, a leading mental health recovery charity, and make a real difference in Hertfordshire. We put people with lived experience of mental health challenges and addiction at the heart of everything we do - empowering experts by experience and service users to shape services, build skills, and support recovery.

As Operations Manager, you’ll lead our day-to-day operations, manage and support staff, and ensure we deliver high-quality, needs-led services. You’ll help drive strategy, maintain partnerships across statutory and voluntary sectors, and contribute to fundraising initiatives that sustain and grow our impact.

We’re looking for someone organised, proactive, and passionate about mental health recovery, who can combine strategic oversight with hands-on leadership.

Lead with purpose. Help shape services that put lived experience first.

Operational Manager
Location: Welwyn Garden City with travel around Hertfordshire (own transport required)             
Hours / salary: 30 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month probationary period.
Annual leave:  25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding

Purpose of the Role
We are seeking a skilled and motivated Operations Manager to support the Chief Executive in delivering our strategy, managing staff, and ensuring operational excellence. This role is key to maintaining and growing Viewpoint’s impact across Hertfordshire, promoting user involvement, and fostering strong relationships with statutory, voluntary, and community partners.

Key Responsibilities

• Lead and manage day-to-day operations, ensuring policies, procedures, and compliance standards are met.

• Supervise and support staff, promoting professional development and wellbeing.

• Contribute to financial management, including budgeting and annual reporting.

• Promote Viewpoint’s work across Hertfordshire, building partnerships and increasing visibility.

• Support fundraising initiatives to sustain and expand our services.

• Support fundraising initiatives to sustain and expand our services.

• Ensure effective monitoring, evaluation, and recording of project outcomes.

• Stay up-to-date with national and local mental health policies, initiatives, and best practice.

• Foster an inclusive, anti-discriminatory workplace that challenges stigma and supports recovery. 

Person Specification
We are looking for someone who:

• Has experience in operational management and staff supervision.

• Is skilled in financial management and resource planning.

• Understands mental health and/or addiction services, or has a strong commitment to learning.

• Communicates effectively and can build strong partnerships.

• Is motivated by a mission-driven role and can balance strategic oversight with hands-on problem solving.

Please view the full job description and apply via our website. 

Context

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.

This is an exciting time to join London’s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service – we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have.

Alongside this, we’ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. Legacy giving is a critical part of our long-term sustainability, and this role is central to embedding a culture of legacies across the organisation. We’re at the early stages of our legacy programme, so this role presents a real opportunity for someone to grow and develop a successful income stream, as well as ensuring our supporters have meaningful opportunities to make a lasting impact.

About the role

The Senior Legacy Manager will lead the development and delivery of London’s Air Ambulance Charity’s legacy programme, ensuring legacy giving is embedded across fundraising and marketing activity and is front of mind across the organisation.

This role is responsible for managing our legacy marketing programme, working closely with the marketing team to deliver compelling, sensitive and effective activity. The postholder will also oversee our outsourced legacy administration partner, ensuring legacy gifts are processed efficiently, compliantly and in line with best practice, through regular performance monitoring and review.

Working across the Fundraising and Marketing Directorate, the Senior Legacy Manager will champion legacies as a vital form of support, collaborating closely with all teams in the directorate. This will include working with the major donor team to identify and develop high-value legacy opportunities and supporting the community engagement team to integrate in-memory and legacy messaging into the community talks programme and engagement activity within the community.

The role also plays a key part in connecting our legacy and in-memory programmes, working with the community engagement team and the Deputy Director to develop a joined up in-memory strategy that ensures a coherent and compassionate supporter experience.

About the person

You’ll be an experienced and confident legacy fundraising professional with a passion for building long-term impact. You’ll be a strong collaborator who can influence across teams and seniority levels, and a persuasive advocate for the importance of legacy giving. You’ll combine strategic thinking with hands on delivery, ensuring legacy activity is well planned, insight led and supporter centred. Comfortable working across disciplines and a self-starter, you’ll play a key role in embedding a culture of legacies across London’s Air Ambulance Charity.

Job Summary

This is a three-year National Lottery funded role which will support ReMind’s post diagnosis support team to deliver and further develop a programme of interventions and resources for those diagnosed with dementia, their carers and families in communities in BA2, BA3 and BS31.  This role is key to supporting delivery of a suite of annual activities including courses, events, information days and peer support sessions. The post holder will work with the Head of Engagement, Programme Manager and wider project team to contribute towards planning and to deliver support interventions as well as supporting local partnership working, ensuring take-up of interventions and an excellent beneficiary experience.

ReMind UK overview

ReMind UK is an independent charity and internationally renowned centre for research, diagnosis and treatment of neurodegenerative diseases. Our research aims to improve life for people with dementia and their families and carers, and to find drug and non-drug treatments for people with conditions such as Alzheimer's disease and other diseases predominantly affecting older people. Our contracted NHS Memory Clinic service, private memory assessments and allied activities provide support to people affected. We are currently in an ambitious phase of organizational development increasing our impact through clinical and academic research and our post diagnosis support. We work closely with the Universities of Bath, Bristol and other research Institutions, both nationally and internationally and with the Royal United Hospital, Bath.

The Role

This is an exciting and varied role which will suit an organised and compassionate individual who loves working face to face with groups and supporting people to live their best life.  You’ll be an excellent communicator with the ability to engage people in activities ensuring the person with dementia can fully participate as well as carers. As Facilitator, you will use your insight into what works best in supporting those affected by cognitive impairment to support design of our interventions for people diagnosed with a memory condition and those who care for them. You will work closely with staff, volunteers, partners and beneficiaries to deliver accessible, safe and supportive events and course sessions, ensuring that people who engage with the post-diagnosis support programme, connect with others with shared experience, are adequately supported to take part and have fun, and receive appropriate resources to help them to live well with dementia for as long as possible.

KEY RESPONSIBILITIES 

1. Deliver friendly, stimulating, person-centred interventions on behalf of ReMind UK, including courses in local community venues, seasonal group activities and events and Carers Information Days as agreed with the Programme Manager.

2. Take responsibility for opening up, clearing up and locking venues as required.

3. Manage volunteers during sessions ensuring roles are organized and volunteers briefed on activities and schedule.

4. Facilitate sessions including welcoming participants,, greeting guest speakers, introducing and setting up activities, supporting participants and ensuring everyone is able to fully participate with the support of staff and volunteers.

5. Gather feedback from groups and adjust activities or session content and timings as needed to ensure that interventions are tailored to the group and individual needs and preferences are met.

6. Support the Project Team through contributing insight and experience from working closely with beneficiaries in a variety of venues to design year-round evidence-based interventions that meet the needs of participants and funders.

7. Working with the Programme Manager, support awareness raising, researching, initiating and maintaining partnerships with local community groups, health care providers and stakeholders to ensure ReMind UK maximizes reach and creates adequate awareness of the post-diagnosis support programme.

8. Ensure that materials and resources used at events, groups and courses are requested and purchased in good time and taken to each intervention.  

9. Work with the Project Team to ensure attendance and evaluation data is captured at each intervention, allowing time for collection of feedback from participants and ensuring data is accurately captured through processes set out by the Programme Manager for reporting to funders and for continuous improvement of interventions.

10. Contribute to the production of Risk Assessments and mitigations to ensure safeguarding of beneficiaries during interventions.

11. Act on and disseminate any feedback or complaints from beneficiaries using insight to inform changes to interventions or delivery and if a complaint, report to the wider Project Team and manage in accordance with the complaints procedure.

12. Speak to beneficiaries expressing an interest or being referred to the programme to ensure they are appropriately allocated a suitable event or course

13. Gather stories, testimonials and images from interventions and keep up to date records of permissions for use, ensuring these are communicated with the team and input onto the CRM.

14. Any other reasonable duties requested appropriate to the role, your skills and responsibilities.

Interviews will take place Thursday 26th March