Support service manager jobs

About us

VCKC enables people to develop skills, knowledge, confidence, and positive relationships through rewarding volunteering. We enable people to improve and maintain their health, find paid work where that is one of their aims, and increase their independence. 

VCKC helps local community organisations to recruit and manage volunteers to provide their vital services, while also ensuring placements are accessible, inclusive and safe, and that volunteers have a good quality experience that responds to their volunteering goals. 

Main Purpose of Job

We are seeking a part-time Communications and Impact Officer to help us promote volunteering opportunities and communicate the impact of our work across Kensington & Chelsea.

This role will lead on impact communications, storytelling, and digital content, ensuring that funders, partners, and the public clearly understand the difference volunteering makes in our community.

You will create engaging content across multiple channels, including social media, VCKC’s website, impact reports, case studies, and funding communications. You will also support colleagues in communicating the impact of their programmes and promoting them effectively by turning data and evidence into compelling narratives, case studies, and marketing materials.

Key duties

• Create engaging communications and digital content to promote volunteering opportunities

• Produce impact reports, case studies, funder updates, and website content

• Manage and grow engagement across social media and VCKC’s website

• Translate data and evaluation insights into clear, accessible communications

• Maintain consistent branding, messaging, and storytelling across the organisation

• Support colleagues with impact narratives for funding bids and external communications

• Monitor communications performance and maintain simple systems for communications data and reporting

Please refer to the job description for further information. 

In your CV and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. 

Interviews will be held in person at VCKC’s office on Friday, 17 April. Interview questions and tasks will be shared with shortlisted candidates in advance. 

Information session: For a chance to find out more about our organisation, the role, join our webinar and Information Session on Thursday, 26 March, 1.30 - 2.30. 

Please click the ‘Apply now’ button to access the full application instructions, including the sign-up link for our Information Session and how to contact us for any queries about the role.

Details of how to join our Information Session are below on Thursday, 26 March, 1.30 - 2.30:

VCKC - Communications and Impact Officer Information Session

Time: Mar 26, 2026 13:30 London

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https://us02web.zoom.us/j/87411999357 

Meeting ID: 874 1199 9357

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https://us02web.zoom.us/meetings/87411999357/invitations?signature=08gTtNso79VhCDxRyElw1pTMw4B9eg4Ro0VF32WCuLg 

Liberty is seeking a Facilities and Compliance Manager to deliver high-quality, proactive support across data and IT, property, facilities, and health and safety. This role underpins the organisation’s operations and ensures we can deliver our external mission as effectively as possible.

The successful candidate will have experience in a similar role and be motivated by improving systems and processes. They will have strong attention to detail, a proactive, can-do attitude, and excellent written communication skills, with the ability to develop clear, user-friendly policies and procedures from scratch. The post-holder will thrive on providing a mix of practical hands-on facilities and infrastructure delivery (including IT and Health and Safety), and project/contractor management.

You will have a strong commitment to Liberty’s anti-oppression values and strategy.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.

The deadline for applications is 9am Monday 6 April 2026

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held online on Thursday 23 April 2026

Second round interview will be held in person on Thursday 30 April 2026

Apply via the job board on our website. 

Our focus is on creating libraries of tomorrow with children and young people today.

We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.

This is a pivotal moment of growth and development for Libraries Rising as a young charity. We’re seeking a passionate, skilled manager to join our team. We’re looking for someone to bring the energy and expertise to help us develop and grow over the next 12 months.

We’re looking for:

An experienced project manager who enjoys a flexible and iterative approach.

A proactive leader who is energised by variety, and able to work effectively across diverse topics and themes.

A values led bid writer who has experience of co-creating successful grant funding bids.

A creative thinker who enjoys a productive and responsive environment.

An enthusiastic collaborator who will build strong relationships with our team, members and partners.

We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive.

What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.

About the work

We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS). 

The Development and Delivery Manager (Projects) is a new role for the charity. You will work with a small and growing team, who are passionate about our mission and vision. You will also work with our members (leaders of children’s public library and School Library Service leaders) and sector partners.

We are in the final stages of creating our strategy for the future. You’ll be supporting us with organisational and sector development across all pillars, with a particular focus on our Thriving Charity goals.

Job purpose

To lead and deliver a range priority projects and funding bids for the charity.

The purpose of the role includes:

• To scope and deliver a range of projects to support both organisational and sector developments.
• To convene members and young people to participate in events and workshops, ensuring projects and developments are co-created with stakeholders.
• To compile reviews, reports and options appraisals to aid effective decision making.
• To lead the development and submission of grant and trust funding opportunities.
• To support the shaping, and delivery, of a funding plan to enable delivery of our new charity strategy.
• To ensure creative and flexible use of resources.

What you’ll bring to the role

• Strong project management skills, with experience delivering complex, multi-stakeholder work.
• Track record of delivering to achieve strategic goals and outcomes.
• Strong organisational skills, with the ability to prioritise, plan and manage risk.
• Ability to negotiate and influence.
• Experience of identifying funding opportunities and successfully bidding for grant funding.
• Able to work on own initiative and collaborate within a team.
• Strong interpersonal and communication skills.
• Excellent listening skills with the ability to take diverse opinions into account.
• Digitally literate and technologically curious, with experience of Microsoft Office and project software.
• Experience managing and monitoring budgets.
• Experience of facilitating events and workshops.
• Committed to engaging and co-creating with children, young people and families.
• Understanding of the role of libraries within communities.
• Experience of managing partnerships, subcontractors or commissioned work.
• Awareness of GDPR implications and requirements.

Personal qualities

• Empathetic, able to understand a variety of viewpoints that are different to their own.
• Calm under pressure and able to manage multiple priorities while maintaining quality.
• Confident in building relationships and constructively challenging where needed.
• Thrives when working collaboratively and taking responsibility for delivery.
• Trusts others and inspires trust.
• Ambitious for our charity, the library sector and for children and young people.
• Strategic thinker who can also absorb and analyse detailed information.
• Entrepreneurial, with the ability to spot opportunities and develop them.
• Asks for feedback and is able to accept and act on it to improve their own performance.
• Understanding of inclusion and its importance within a diverse society.
• Commitment to own continued professional development.

Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, but we know our staff team is not as diverse as we need for the future, as we grow. We particularly welcome applications from people from racialised communities, men, trans or non-binary individuals, and those with hidden or visible disabilities.

Employee benefits include:

25 days annual leave (pro rata) plus Bank Holidays

5% employer pension contribution

Employee Assist Programme – including 24/7 counselling, health support and legal helpline.

A range of discounts on retail, entertainment, travel and wellbeing.

If you have any questions about the role, or want to chat Tabitha, Chief Executive before applying, please get in touch.

All applicants must have an existing Right to Work in the UK. Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate.

About Us 

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success. 

We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, we design and deliver programmes that inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace.  We provide them with independent careers guidance, high aspirations and strong employability skills. 

The Opportunity 

Are you passionate and enthusiastic about advancing social mobility and ensuring all young people have access to the opportunities and inspiration they need to achieve their full potential? If so, this role is for you. 

We are seeking a Senior Business Development and Partnerships Manager to join us in a pivotal role in our Business Development Team. This is a new role for our charity that will make a significant contribution to delivery of our high quality services to children and young people, providing them with opportunities and inspiration to enable them to create a positive future for themselves and open doors to their success.

If you are self-motivated, enthusiastic and confident, with experience and a proven track record in successfully securing, managing and developing long term, five figure levels and above partnerships from initial prospect research through to contracting and ongoing management, then this role is for you. Working alongside our Director of Business Development and Partnerships, you will pro-actively manage business development activity, steward partnerships and raise funds for Inspire from a range of sources including corporate partnerships, community fundraising, trusts and foundations. 

Key responsibilities of the role include: 

1. Identifying and securing new business development opportunities in the corporate, trust and foundations sectors that align with our mission and objectives. 

2. Developing and maintaining a pipeline of prospects for new business opportunities, targeting five-figure level and above partnerships to deliver high-value, long-term partnerships and achieve financial targets and KPIs. 

3. Supporting creation and submission of funding applications to corporates, statutory bodies, trusts and foundations. 

4. Management and growth of Inspire's entry to mid-level corporate partnerships. 

5. Collaborate with colleagues to scale up existing, funded programmes and develop creative, dynamic and winning proposals. 

6. Supporting marketing and communications to promote Inspire and its programmes including development of marketing and social media materials. 

Benefits 

29 days annual leave plus 8 bank holidays 

3 volunteering days per year 

Family friendly policies 

Hybrid working arrangements. 

If you have the skills and desire to join our team, please see our job description for further details. 

Inspire is committed to safeguarding and promoting the welfare of children and young people.The successful candidate will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service. 

Application process 

If you wish to apply for this role please provide your CV, a covering letter to demonstrate your skills and experience, and your answers to the following questions. Please keep your answers to a maximum of 250 words each: 

1. Strategic Partnerships: 

Describe a partnership you identified and secured that had a significant impact on your organisation’s growth. What was your strategy for engaging the partner and what measurable outcomes were achieved? 

2. Pipeline Strategy & Prioritisation: 

Highlight your experience in building a high performing pipeline that drives measurable income, how do you identify, evaluate, and prioritise new opportunities, markets, or partners? Please explain your decision making process — including the frameworks, criteria, and tools you use to qualify leads, assess commercial potential, and determine where to focus your efforts. 

Use of AI 

We use anonymised recruitment methods for shortlisting and do not use AI when reviewing applications or making hiring decisions. We understand some people may use AI when creating their application, however we value authenticity. Please ensure your application is an accurate, honest reflection of your own experience and skills - we want to get to know you during our recruitment process. 

Closing date 

While this application process has a closing date, we will review applications as we receive them and invite shortlisted applicants to interview on a rolling basis. We would therefore encourage you to submit your application as soon as you are able. 

Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applications.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture.

With a newly integrated Partnerships Team spanning corporate partnerships and community fundraising, and an ambitious £5m appeal ahead, Acorns is now seeking a Senior Community Partnerships Manager to oversee and deliver the charity’s community fundraising strategy, driving c.£1m of income. The strategic focus will be on building more commercially productive relationships with SMEs, community groups, and associations across the West Midlands.

Reporting to the Head of Partnerships,  you will personally manage a portfolio of key community partnerships while leading and developing a team of three Community Partnerships Managers. While the team operates on a patch basis (Birmingham/Black Country and Worcester), you will take a lead on integration across Acorns, working closely with Retail and Care colleagues.

This is a superb opportunity for someone who has evolved from traditional community fundraising into more commercially-focused, regional partnerships.

About the role

As Senior Community Partnerships Manager, you will:

• Report to the Head of Partnerships and line manage three Community Partnerships Managers, ensuring plans are focused, targets/KPIs are set and met and ROI is prioritised
• Oversee key accounts worth circa £1m across the team, seeking opportunities to uplift/evolve, whilst delivering exceptional donor experience for SME, community group, and association partners
• Be the key account manager for a range of partnerships that have the potential for growth, are higher profile or have a wider geography than one patch alone
• Work closely with the Corporate Team to ensure smooth handover of partners with higher value potential or commercial complexity or in reverse for those that focus more on staff fundraising alone
• Network map and build relationships across key sectors, utilising Acorns senior leaders to open doors
• Contribute to the development of fundraising products and campaigns that appeal to community audiences
• Collaborate with Retail, Care and other fundraising teams to maximise referrals and cross-team opportunities

About you

Essential skills and experience: 

• Proven experience of growing income through regional community engagement, ideally within a charity setting
• Either line management or substantial coaching/mentoring experience
• Experience of working with community leaders
• Experience and evidence of first-class relationship management techniques and donor care
• Experience of organising events, managing volunteers, risk assessments and health and safety requirements
• Track record of cross-team working with examples of impact, ideally this will include collaborating with corporate partnerships teams

Desirable: 

• A blend of regional corporate relationship management and community fundraising experience, reflecting the strategic direction of the role

Employee benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

We’re looking for a talented Salesforce Product Manager to cover a period of maternity leave.

This is a crucial and strategic role for our charity as we require an expert product manager to lead and manage our Salesforce platform, delivering configuration, insight, reporting and training.

The Salesforce Product Manager is responsible for leading the ongoing development, administration and improvement of our Salesforce ecosystem, ensuring it supports all areas of our charity, including fundraising, operations, finance and grant management.

The post holder is required to act as the trusted Salesforce partner for all users, translating needs into scalable solutions, managing change and delivering insight, training as well as data-driven improvements to help the charity achieve its strategic goals and objectives.  This role requires independent ownership, strong stakeholder partnership skills and the ability to translate business needs into practical solutions.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.

Sounds great, what will I be doing?

The main purpose of the role is to prepare individuals to move on to independent living in the community. Service users may step down from the intensive support service to high, medium or lower needs before moving into the community.

From the outset of an individual's tenancy the focus of the support is on preparing them for their journey of recovery and independence over an agreed period. Our support service is provided 24 hours a day 365 days per year with tailored flexible support delivered in accordance with need. ​

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring demonstrable experience of working with individuals who have mental health and/or dual diagnosis needs, alongside a strong understanding of recovery principles and a range of recovery approaches. You will be confident working both independently and as part of a team, including supporting the induction of peer staff and volunteers, and collaborating effectively with statutory services such as the NHS. You will have sound knowledge of mental health legislation, including CPA processes, and be skilled in crisis management, communication, and providing dignified, person-centred support. A good awareness of health and safety and safeguarding is essential, as is the ability to work flexibly across early and late shifts, weekends, and bank holidays to meet 24-hour service needs. You will also bring strong IT, literacy, and numeracy skills, with the ability to produce clear written correspondence and maintain accurate records.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Be a part of a collective and supportive team by joining the London District.

Our Operations Support Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role. Please note, at least one day of this role should be worked from home.

Contract:  Permanent, full time 

Salary:  £45,860 – £53,000 per annum 

Location:  Hybrid, based in Burford with a minimum of two days per week in the office, with opportunities to spend time at our London office 

Closing date:  Monday 6 April 2026 

Interview date:  15 & 17 April 2026 

We are looking for a Product Owner, Microsoft Dynamics 365 to play a central role in shaping how we use Dynamics across Blue Cross. Sitting within our Information Services directorate, this role will act as the bridge between business teams, Information Services colleagues, and Microsoft implementation partners, helping to ensure the platform continues to evolve in a way that supports our work for pets and the people who love them. 

More about the role

As Product Owner for Microsoft Dynamics 365 CRM, you will lead the development and ongoing improvement of the platform across the charity. You will work closely with colleagues across different teams to understand their needs, translate these into clear requirements, and ensure the system delivers real value for the organisation. 

You will own and prioritise the product backlog, shape the roadmap for the platform, and collaborate with internal teams and external partners to deliver enhancements, improvements and fixes. Alongside this, you will play a key role in driving user adoption, establishing best practice for CRM use and data quality, and helping teams move away from siloed systems and spreadsheet driven processes. 

This is a highly collaborative role that combines product ownership, stakeholder engagement and hands on configuration. You will work with colleagues across the organisation to ensure Dynamics 365 continues to evolve and support better ways of working, improved data insight and stronger organisational impact.  

About you

You will bring strong experience of Microsoft Dynamics 365 CRM, along with the ability to translate complex business needs into practical system solutions. Analytical and confident with technology, you will have experience managing product backlogs and delivering system improvements within an Agile or DevOps environment. 

You will also be comfortable working across teams, engaging stakeholders at different levels and supporting colleagues to adopt new systems and processes. With strong influencing and facilitation skills, you will be able to build relationships, lead change and work collaboratively with internal teams and external partners to deliver improvements that make a real difference. 

Essential Qualifications, Skills, and Experience 

• Strong functional experience with Microsoft Dynamics 365, particularly CRM or Sales modules 
• Proven experience owning or leading a CRM platform from a product, functional or solution perspective 
• Experience managing product backlogs and translating business requirements into user stories or functional specifications 
• Demonstrated success driving user adoption, improving data quality and influencing behaviour change 
• Experience working with external delivery partners and internal technical teams in an Agile or DevOps environment 
• Confidence engaging senior stakeholders and influencing ways of working  

Desirable Qualifications, Skills, and Experience 

• Experience rolling out CRM platforms across multiple business units or complex organisations 
• Familiarity with the wider Microsoft ecosystem including Dataverse, Power Platform and integrations 
• Experience working within professional services, advisory or complex stakeholder environments 
• Awareness of wider Dynamics environments and Microsoft technologies 

How to apply  

Visit our website and click on the apply button to complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.  

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll 
thrive in a supportive and rewarding environment. 

Our generous benefits package includes: 

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata. 
• Pension scheme with enhanced employer contribution  
• Life assurance  
• Unlimited access to an employee assistance programme 
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife 
• Recognition scheme 
• Annual volunteer days  
• Claim for professional fees 
• Charity worker discounts across a variety of retailers.  

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website. 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

About Us 

We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable corporate abuses of power that harm people and planet.

For over 30 years, Global Witness has pioneered an approach that merges bold investigations with determined campaigning to secure better protections for people and our planet. We’ve gone undercover to unmask the violence and secretive deals that underpin the “blood diamond” industry. Our data-driven analysis has tracked the flow of commodities across the globe. And we’ve sought out powerful testimonies that tell the story of environmental harm and repression first-hand.

With three decades of campaigning for a fair and just planet under our belt, we reframed our focus in 2020 to address humanity’s greatest challenge: the climate crisis.
 

The Role

The Social Media Manager is responsible for all aspects of Global Witness’s social media presence, including day-to-day channel management, content creation, paid social campaigns and influencer/creator engagement. You will work with colleagues from within the Communications team and across the whole organisation to ensure our social media content contributes to our awareness, advocacy and income goals, while remaining aligned with our brand and values. You’ll also lead on reporting and optimisation, using data to inform content decisions, and stay on top of digital trends to help Global Witness make smart choices about which platforms and opportunities to prioritise over time. This is a highly collaborative role requiring creativity, strategic thinking and excellent communication skills.
 

Who we are looking for

• Substantial experience managing organisational social media accounts across multiple platforms, including content creation, scheduling and community management.
• Proven ability to produce compelling, audience f irst content tailored to different social channels and formats.
• Experience managing paid social campaigns, including targeting, testing and evaluation — ideally for fundraising or supporter acquisition purposes.
• Strong copywriting and editing skills, with the ability to simplify complex issues and craft messages for digital audiences.
• Excellent understanding of social media analytics, tools and reporting, with experience using insights to drive content performance.
• Experience in working with digital influencers and managing outreach and relationships.
• Strong organisational skills and ability to manage multiple priorities and deadlines

Desirable
• Experience working in a campaigning, advocacy or non-profit environment.
• Familiarity with digital tools such as Hootsuite, Meta Ads Manager, Canva or Adobe Creative Suite.
• Understanding of ethical considerations in digital engagement, including brand safety, accessibility, and responsible influencer partnerships.
• Interest in and understanding of environmental and climate issues.

How to Apply

Please download the job pack attached above for the full details of the role.

Valued Recruitment is working exclusively with Global Witness to recruit for their growing team. We are an ethical recruitment company, intent on hiring inclusively and transparently.

The closing date for this role is Tuesday 14th April but we are open to interviewing candidates on a rolling basis.

To apply, we welcome a CV and a 1-2 page covering letter detailing your interest in the role. 

Accessibility is incredibly important to us here at Valued Recruitment and at Global Witness. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.
 

The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement.

Key Responsibilities
1. Operational Management

• Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard.
• Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations.
• Use FareShare UK (FSUK)’s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams.
• Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly.
• Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication.
• Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams.
• Coordinate and manage external contractors for maintenance and repairs.
• Provide procurement support to secure value for money on consumables and equipment.
• With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs.
• Ensure adequate stock of operational supplies and equipment to support daily operations.
• Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls.
• Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency.
• Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant.
• Contribute to delivery of the Operations Strategy, including key developments for FSSW.
• Carry out other duties as required to support the successful running of the hub.

2. Team Management

• Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment.
• Manage, supervise, and develop Line Reports, including performance management, appraisals, and training.
• Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner.
• Work with temporary staffing agencies to arrange short term hire drivers, when necessary.
• Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days.
• Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions.
• Foster a positive and productive team culture in line with FareShare South West values.

3. FareChance Employability Programme

• Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team.
• Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams.
• Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
• Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
• Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
• Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress.

4. Health & Safety (H&S) and Compliance

• Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times.
• Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance.
• Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly.
• Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills.
• Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up.
• Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards.
• Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety.
• Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment.

5. Quality Assurance and Continuous Improvement

• Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice.
• Manage and enhance compliance of the hub premises in line with FareShare’s minimum operating standards and expectations for operational efficiency.
• Work with others to identify and implement improvements to systems, processes and workflows.
• Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered.
• Collaborate cross-functionally with other teams to support service development and innovation.

Person Specification
Essential

• Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs.
• Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity.
• Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes.
• Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management.
• Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure.
• Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar).
• Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication.
• Able to demonstrate good judgement and decision-making, including escalating issues appropriately.
• Physically able to carry out the role, including manual handling and operating in warehouse conditions.
• Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents).
• Full UK driving licence, Forklift truck operator’s qualification (or willing to train as an essential part of the role)

Desirable

• Formal training or certification in health & safety, manual handling, or food hygiene.
• Experience of working in a charitable, volunteer-led, or community-based organisation.
• Experience of route planning and/or vehicle logistics coordination.
• Experience of working within a regulated or audited environment
• Experience contributing to or delivering change initiatives.

Attributes & Values

• Committed to FareShare South West’s work to fight hunger and tackle food waste
• Strong team player who supports collaboration and mutual accountability.
• Organised and methodical, with strong attention to detail.
• Reliable, consistent, and takes pride in maintaining high standards.
• Acts with integrity and openness; willing to learn from feedback and take responsibility.
• Enjoys being hands-on and actively involved in operational delivery.

Behaviours

• Leads by example and motivates others through positive, proactive behaviour.
• Calm and solutions-focused in challenging situations.
• Values and supports diversity and inclusion across the team.
• Communicates with respect and clarity, adapting style to suit audience.
• Champions a safety-first culture while enabling productivity.
• Embraces change and drives continuous improvement.
• Confident working within clear procedures and standards.

Additional Information

• Role may involve some manual handling; training will be provided.
• Enhanced DBS check required.

Interim Chief Executive Officer – North Surrey Domestic Abuse Service (NSDAS)

Location: Elmbridge, Epsom & Ewell and Spelthorne (hybrid; 2 days per week on-site presence

Salary: circa £60,000 FTE (PAYE)

Contract: Fixed term 18-24 months, 4 days per week

Are you a seasoned, compassionate leader ready to stabilise and strengthen a trauma-informed frontline charity supporting survivors across North Surrey?

About North Surrey Domestic Abuse Service (NSDAS)

NSDAS is a specialist, survivor-centred charity formed as an independent Charitable Incorporated Organisation in 2024 following a period hosted by Citizens Advice. We provide confidential practical and emotional support to adults and children affected by domestic abuse across Elmbridge, Epsom & Ewell and Spelthorne, delivering helpline and email advice, advocacy, safety planning, refuge and housing pathways, recovery programmes and targeted work for children and young people. Our practice is trauma-informed and feminist in outlook, foregrounding safety, confidentiality and the lived experience of survivors.

We are a small, specialist organisation with an average headcount of around 18 (approximately 15 frontline staff and three support roles), supported by a committed cohort of volunteers. Since independence our trustees have prioritised governance, compliance and capacity building; in our first independently reported year total income was c.£932k and trustees view the near-term financial position as stable while planning prudently for the medium term. This interim appointment offers the chance to lead NSDAS through consolidation and prepare the charity for its next strategic phase.

As our next Interim Chief Executive Officer, you will:

• Strategy & Impact: Develop and deliver a clear 12-month operational plan, with pragmatic milestones and measurable outcomes that align with trustee priorities and service needs.

• Governance & Finance: Strengthen governance and risk reporting to the Board, maintain oversight of day-to-day financial control and cashflow, and support the Treasurer in preparing budgets and regular management reports.

• Operational Leadership: Provide stable, visible leadership and day-to-day operational management, ensuring continuity and quality of frontline services.

• Income Generation: Lead practical income-generation activity alongside trustees and fundraising staff, identify suitable funding opportunities and support bid development to diversify income and build unrestricted reserves.

• Service Quality & Safeguarding: Ensure survivor-centred practice, robust case recording, up-to-date safeguarding and lone-working protocols, and quality assurance across services.

• People & Wellbeing: Prioritise staff and volunteer wellbeing by embedding clinical supervision, promoting psychological safety and improving supervision and development arrangements.

• Community & Partnerships: Maintain and build constructive relationships with statutory partners (local authorities, police), Surrey Domestic Abuse Partnership members and other key stakeholders; represent NSDAS at multi-agency forums.

• Brand & Profile: Advocate for local service needs, raise NSDAS’s profile within the local ecosystem and support trustee work to communicate impact and local value.

Who you are

• A seasoned senior leader with proven executive experience in a small to medium-sized charity or comparable organisation (c.8–20 staff; turnover circa £0.5m+).

• Demonstrable experience of leading organisations through change or transition while maintaining service continuity.

• Strong people leadership skills with experience managing sensitive HR matters, staff wellbeing and clinical/therapeutic supervision arrangements.

• A track record of successful income generation and relationship management with funders, commissioners and statutory partners.

• Financially competent with experience of budgetary control, reading management accounts and reporting to trustees.

• Excellent communicator, credible at both operational detail and strategic discussion, with highly developed stakeholder engagement skills.

• Knowledge of domestic abuse and trauma-informed approaches is essential (practical experience in the VAWG sector strongly preferred).

• Commitment to equality, diversity and survivor-centred practice and the ability to travel across the boroughs and work flexibly.

• Essential occupational requirement: This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

• Desirable: experience of working within statutory commissioning environments and experience of accreditation/standards (for example Women’s Aid) or practical organisational transition/partnership development.

Why NSDAS?

• Lead a values-driven, trauma-informed charity delivering critical local services and making a tangible difference to survivors’ lives.

• Join a small, committed team with a clear focus on staff wellbeing, clinical supervision and psychologically safe practice.

• A visible leadership role during an important phase of consolidation and strategic development, with clear 12-month priorities and trustee support.

• Hybrid and flexible working (3–4 days per week), regional travel as required and a meaningful, high-impact interim appointment.

• Opportunity to strengthen governance, diversify income and build unrestricted reserves for longer-term resilience.

Closing date for applications: 9am, Monday 30th March 2026

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button  with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications for this role from women from all sections of the community regardless of age, disability, race, religion, sexuality and other protected characteristics.

About the role

We’re recruiting multiple Support Workers (known internally as a Project Worker) to join several of our services across London. Whether it’s through semi-independent housing, mental health support, or complex needs accommodation, you’ll play a key role in helping people on their recovery journey.

We work with a Recovery Based Approach , tailoring support to each individual’s needs and goals.

All roles are rota-based, covering weekdays, evenings, weekends, and bank holidays.

What you'll be doing

In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.

About You 

Above all, you will have a genuine desire to support people to transform their lives. If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change, we encourage you to apply.  

You'll also need good interpersonal and listening skills; patience and resilience. We will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way. 

Why join us? 

• Support clients to achieve personal goals and independence 

• Deliver practical, person-centred support 

• Be part of a committed, inclusive team 

• Receive full training and development opportunities 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

Applicants will be considered for all vacancies that are a suitable match with their skills and experience. However, if you do have a specific preference for location, please state this on your supporting statement. 

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 19th March 2026 at 10am

Interview and assessments on: 1st / 2nd April 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Furnishing Futures is a charity that creates beautiful healing homes for women and children who have escaped domestic abuse, and been given empty social housing, using unwanted furniture from the interiors industry. We are looking for a Senior Specialist Support Worker, to provide maternity cover for 12 months managing our specialist support service and providing focussed support to beneficiaries.

Our specialist support team works alongside our home designers to provide advice and support on a range of issues to help alleviate social isolation for survivors, as well as facilitating women’s groups and managing relationships with referral partners.

We are looking for someone with experience supporting vulnerable people with complex needs from a wide variety of backgrounds, and an understanding of the impact of deprivation, discrimination and domestic abuse on individuals, families and communities. Based in Leyton you will be managing a small team and helping the charity develop its service across London.