Support service manager jobs

Prospectus are delighted to be supporting our client with the recruitment of the Marketing & Communications Manager. Reporting into the Head of Marketing and Digital, this critical role translates the organisation's mission into action, turning strategic priorities into clear, engaging, and audience-focused campaigns, and ensuring audiences are guided and supported every step of the way.

Deepening the critical understanding of the work that the organisation deliver for bereaved children, young people and families, you will craft compelling copy and maintain messaging that is consistent, timely, and effective across channels. You will deliver campaigns that compel people to act, whether that’s engaging with CBUK services, supporting initiatives, or sharing their message. By combining insight, creativity, and empathy, your campaigns will connect with audiences on a meaningful level, encouraging participation, advocacy, and support for our mission.

The successful candidate will demonstrate organisation and drive to bring strategy to life, converting to meaningful content and campaigns. You will have previous experience of engaging external suppliers, and with oversight of PR and Press, your experience of supporting the generation of compelling content is a given. As well as your leadership and involvement within external marketing and communications, you will also lead on internal communications, driving colleague engagement and understanding.

To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.
 
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Location - Hybrid (based at home or local community) with regular travel in the South of England 

Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.

About Emmaus

Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.

As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.

Together, we are ending homelessness one person at a time.

About the role

The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.

You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.

This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.

Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week, so we are looking for someone based in or around London. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.

This is a part-time role, Monday to Friday, with a minimum of 22.5 hours a week (three days) and the potential for the role to be four days a week (30 hours), to be confirmed at interview.

Who are we looking for?

We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.

Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.

This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.

If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
 

What we offer

· Salary: £18,696 (3 days)/£24,928 (4 days)

· Working hours: Part-time minimum of 22.5 hours a week (three days), and the potential for the role to be four days a week (30 hours)

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: A 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, our email address is in the application pack.

Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.

The closing date for applications is Monday 11 May 2026.

Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing Monday, 18 May 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.

If you would like to arrange an informal discussion about the role, please email us, our email address is in the application pack.

Equal Opportunities

Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.

We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.

We are now looking for an exceptional Senior Operations Manager  to lead the organisation into its next phase - someone who can balance strategic leadership with hands-on operational delivery, while continuing to build on the Centre’s strong reputation.

The Sunshine Centre is a well-established and highly valued community hub, supporting children and families across Banbury through early years provision, family services and strong local partnerships.

This is a rare opportunity to lead a purpose-driven organisation where your impact will be visible, meaningful and genuinely valued within the community.

The role

As Senior Operations Manager you will take overall responsibility for the leadership and performance of the Centre, working closely with the Board of Trustees to shape its future direction.

You will:

• Provide clear strategic leadership and deliver the Centre’s long-term vision

• Oversee day-to-day operations across early years provision, childcare and family services

• Lead and develop a team of 30-35 staff, including the Senior Leadership Team

• Ensure high standards of safeguarding, compliance and regulation (including Ofsted)

• Take ownership of financial sustainability, including budgeting, fundraising and income generation

• Drive continuous improvement, responding to community needs and feedback

• Act as a visible ambassador, building strong relationships with families, partners and stakeholders

This is a hands-on leadership role, requiring both strategic thinking and close involvement in day-to-day delivery.

About you

You’ll be a confident, values-led leader with the ability to inspire others and deliver real impact.

You will bring:

• Proven leadership experience within early years, childcare, charity or community settings

• Experience working in regulated environments (e.g. Ofsted), with strong safeguarding knowledge

• A track record of securing funding through fundraising, bid writing or income generation

• Strong financial and commercial awareness

• The ability to turn strategy into practical delivery

• Experience leading and developing high-performing teams

• A genuine passion for improving outcomes for children and families 

Why join the Sunshine Centre?

• Lead a respected, community-rooted organisation with a strong local impact

• Shape the future strategy and long-term sustainability of the Centre

• Work with a committed team and supportive Board of Trustees

• Make a meaningful difference to children, families and the wider community

Young People Support Worker

If you are the successful candidate, you will be joining a very tight-knit & supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for.

Location: Islington

Salary: £29,336 per annum

Closing Date: 10 May, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Make a meaningful impact every weekend by supporting young people to build the confidence, skills and resilience they need for independent living. In this 8 placement supported accommodation service, you’ll deliver focused, strengths based support, complete SMART outcome driven plans, and lead risk and needs assessments—helping clients progress with purpose while maintaining a safe and positive environment.

As Young People Support Worker at our service in Islington, you’ll run one to one and group sessions, support new residents to settle in, and work collaboratively with statutory partners to provide joined up, personalised support. With creativity, empathy and strong safeguarding awareness, you’ll motivate clients to engage in education, training, employment and community activities, all under Depaul’s assets based, psychologically informed approach.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.

In this role, you will:

· Deliver strengths based, outcome focused support that builds young people’s skills, confidence and independence.

· Complete risk/needs assessments and create concise SMART support plans.

· Run focused 1:1 and group sessions that boost resilience and engagement in EET/volunteering.

· Maintain a safe, positive accommodation environment with strong safeguarding practice.

· Support move ins, tenancy sustainment and day to day wellbeing in the service.

· Work collaboratively with statutory partners and contribute to rota, H&S and team duties.

About You

You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About The Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

#INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Trusts manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the role

We are looking for a Trusts Manager to join our High Value Relationships team and help secure transformational funding for our work with disabled people with complex needs. This is a hybrid role, working 2-3 days in our London office.

Working closely with the Head of High Value Relationships and colleagues across Sense, you will contribute to the development and delivery of our high value fundraising strategy. You will manage a varied portfolio of trust and foundation funders, from early-stage research through to proposal submission, stewardship and reporting.

This role is ideal for an experienced trusts fundraiser who enjoys building relationships, writing compelling proposals, and working collaboratively to bring impactful projects to life.

Key responsibilities

• Develop and manage a strong pipeline of trust and foundation prospects to meet income targets.
• Research and identify new funding opportunities aligned to Sense’s priorities and unfunded projects.
• Lead the development and submission of high-quality funding applications, including six-figure-plus proposals.
• Build and maintain relationships with Trustees and key funder contacts.
• Lead or support the management of grants, ensuring compliance, quality assurance and timely reporting.
• Act as the primary point of contact for a portfolio of key funders.
• Monitor and report on progress against personal income targets and budgets.
• Work collaboratively with colleagues across Fundraising, Marketing and operational teams to develop strong funding propositions.

About you

You will bring:

• Proven experience generating income and meeting targets in a high value fundraising role.
• Direct experience of developing and submitting six-figure-plus trust and foundation proposals.
• Experience managing a trusts and foundations pipeline and identifying new funding opportunities.
• Strong relationship-building skills, including engaging senior leaders and supporters.
• Experience creating compelling stewardship plans and managing funder relationships.
• Excellent written communication skills, with the ability to write persuasive, impactful proposals and reports.
• Strong numerical skills, including budgeting and financial reporting.

Desirable

• Experience working in disability, health, education or social care charities.
• Experience using a CRM system.
• Knowledge of trust and foundation funding trends.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

If you share these values and want to lead a function that helps a truly meaningful organisation deliver more impact, we’d love to hear from you.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying. 

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

• Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
• For this role we particularly welcome applications from candidates from underrepresented Global Majority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential

Building Safety Manager

We are seeking a Building Safety Manager to lead on compliance and resident safety across a portfolio of homes within a major housing organisation.

Position: Building Safety Manager
Salary: £57,094 to £68,500 per annum depending on experience plus £1,300 car allowance
Location: London, Stratford with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 3rd May 2026 at midnight
Interview Dates: 12th and 13th May 2026 via MS Teams

About the role

This is a high profile position within a growing building safety function, focused on protecting residents and ensuring homes are safe, compliant and well managed. You will take ownership of a portfolio of buildings and play a key role in delivering the requirements of the Building Safety Act.

You will also manage and develop a team, working closely with senior leaders and internal teams to drive strong safety standards across the organisation.

Key responsibilities include:

• Managing the safety and compliance of a defined portfolio of residential buildings
• Leading on building safety case reports and supporting applications for Building Assessment Certificates
• Overseeing fire safety systems, M&E systems and wider building safety measures
• Reviewing risk assessments and ensuring effective mitigation of safety risks
• Procuring and managing specialist safety services in line with internal policies
• Maintaining accurate and up to date building safety data and records
• Building strong working relationships with residents, internal teams and external stakeholders
• Line managing and developing Assistant Building Safety Managers

About you

To succeed in this role, you will bring strong technical knowledge alongside excellent communication and leadership skills.

You will have:

• Experience in operational building safety within residential or similar environments
• Knowledge of fire safety systems, M&E systems and specialist safety installations
• Ability to work collaboratively with a wide range of stakeholders
• Strong IT skills and experience using multiple management systems
• A Level 4 qualification in Building Safety or be working towards this
• A full UK driving licence and access to a vehicle

About the organisation

This organisation is one of the UK’s leading housing providers, managing homes for hundreds of thousands of residents across London, the South East and North West.

They are committed to providing high quality housing and creating communities where people can thrive. Diversity, inclusion and fairness are central to their approach, alongside a strong focus on sustainability and long term impact.

Employees benefit from a comprehensive package including a generous pension, enhanced annual leave, wellbeing support and opportunities for professional development.

Other roles you may have experience of could include: Building Safety Lead, Compliance Manager, Fire Safety Manager, Property Safety Manager, Asset Compliance Manager, Building Services Manager

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Disrepair Case Manager

We are seeking a Disrepair Case Manager to oversee legally escalated housing disrepair cases and deliver effective, resident-focused outcomes.

Position: Disrepair Case Manager
Salary: £37,451 to £40,000 (London) or £33,688 to £36,237 (National) depending on experience
Location: London Stratford or Manchester Trafford with hybrid working
Hours: 35 hours per week, Monday to Friday (8am to 4pm or 9am to 5pm)
Contract: Fixed term for 12 months
Closing Date: Monday 4th May 2026 at 11pm
Interview Date: Assessment centre in May at the Stratford office

About the role
This is an opportunity to join a developing disrepair service within a maintenance operations team, where new processes and improvements are being introduced to strengthen case management and outcomes.

As Disrepair Case Manager, you will take ownership of legally escalated disrepair cases from initial notification through to resolution. Acting as the central point of coordination, you will work closely with legal teams, surveyors, contractors and internal stakeholders to ensure cases are progressed efficiently and in line with legal and regulatory requirements.

Key responsibilities include:

• Managing disrepair cases end to end, ensuring timely resolution
• Coordinating inspections, works and documentation across multiple stakeholders
• Ensuring compliance with pre action protocols, legal requirements and internal policies
• Maintaining accurate records and case files to support legal processes
• Monitoring deadlines, risks and performance targets
• Providing clear and consistent communication to residents throughout the process
• Supporting service improvements and contributing to more effective case handling

About you
You will have experience working within housing repairs, maintenance or disrepair and be confident managing complex cases in a structured and compliant way.

You will bring:

• Knowledge of housing disrepair and relevant processes
• Experience managing cases from start to finish
• Strong communication skills with a resident-focused approach
• Ability to manage expectations and handle sensitive situations
• Good decision-making skills with a focus on compliance and risk management
• Experience working with multiple systems and managing detailed information
• Confidence working collaboratively with a range of stakeholders

About the organisation
The organisation is one of the UK’s leading housing associations, providing homes for over 250,000 people across London, the South East and the North West. They are committed to delivering high quality housing and services that support healthier, more secure lives.

They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace. Diversity, fairness and opportunity are central to their recruitment approach, alongside a strong commitment to sustainability and continuous improvement.

Other roles you may have experience of could include: Disrepair Officer, Housing Officer, Repairs Case Manager, Property Services Officer, Maintenance Coordinator, Complaints and Disrepair Officer, Housing Repairs Officer

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

We’re seeking people in the Hastings area with a genuine passion for supporting children and young people, strong intrinsic motivation and high personal standards. If that sounds like you, we’d be delighted for you to join our team.

Across the UK, millions of children and young people are growing up in poverty, facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we work with schools and local partners to build coordinated, place-based support around children and families.

Community Team Managers lead the delivery of the programme across a local cluster of schools, supporting and managing a team of dedicated Link Workers and working closely with schools, local services, community organisations and Early Help partners. You’ll play a key role in coordinating partner-led support and embedding joined-up working across the local system, ensuring children and families receive the right support at the right time.

Founded in West London, AllChild is now scaling nationally to create lasting, place-based change.

For further information and details on how to apply, please visit our website via the Apply button.

Closing date: 10 May 2026.

Statutory fundraising manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the role

We’re looking for a Statutory Fundraising Manager to lead and grow our statutory income at a pivotal time for Sense. Statutory fundraising is a key growth area, and this role will shape our approach to securing funding from government bodies, lottery funders and public sector partners.

Working closely with the Head of High Value Relationships, the CEO, and senior colleagues across operations and finance, you’ll develop and deliver a clear statutory fundraising strategy. You’ll collaborate with teams across the organisation to design compelling programmes, secure significant funding, and ensure excellent stewardship of our funders.

This is an exciting opportunity for an experienced statutory fundraiser who wants to see their work directly enable high-quality, person-centred services for disabled people with complex needs.

Key responsibilities

• Develop and deliver a statutory fundraising strategy to maximise income from government, NHS, lottery and public sector funders.
• Identify and secure new funding opportunities, including six-figure (and ideally seven-figure) grants.
• Lead the development of high-quality funding bids, working with senior leaders and operational teams to shape strong programme proposals.
• Manage relationships with statutory funders, acting as the main point of contact and overseeing all narrative and financial reporting.
• Take responsibility for statutory income and expenditure budgets, ensuring accurate financial and programme reporting.
• Stay up to date with sector developments to identify emerging opportunities aligned with Sense’s strategy.
• Develop and contribute to partnership and consortia bids with external organisations, academic institutions and service providers.
• Work collaboratively across Fundraising and Marketing and the wider organisation to support shared goals and learning.
• Ensure compliance with GDPR, the Chartered Institute of Fundraising Code of Practice and all relevant policies and procedures.

Some travel will be required to visit Sense services across England, Wales and Northern Ireland.

About you

You’ll be an experienced statutory fundraiser with a strong track record of securing significant funding and managing funder relationships. You’ll be confident working with senior stakeholders, comfortable with financial and impact reporting, and motivated by the opportunity to make a meaningful difference.

You’ll bring:

• Proven success securing income from statutory and lottery funders, including six-figure grants (seven-figure desirable).
• Experience developing funding proposals aligned to organisational strategy, including monitoring and evaluation frameworks.
• Strong experience managing relationships with government and public sector funders.
• Confidence in budget setting, financial reporting and income/expenditure management.
• Excellent written and verbal communication skills, including bid and report writing.
• Strong planning, organisational and stakeholder-management skills.
• A collaborative approach and the confidence to influence senior colleagues.

Desirable experience includes:

• Working with consortia or acting as a lead grant holder.
• Knowledge of tendering, contracting or unit-pricing models.
• Experience using CRM systems, ideally Microsoft Dynamics.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

#High

Salary: £35,000 - £40,000
Contract: 12 month fixed-term contract (maternity cover)
Location: Remote
Closing date: 4^th May
Benefits: 26 days annual leave (rising with service) & option to buy more, generous pension contributions (matched 4% or 6%), enhanced family leave, employee discounts, health cash plan, and more

We have a very exciting opportunity for a Legacy Marketing Manager to join a national children’s charity on a 12month maternity cover. Reporting to the Senior Individual Giving Manager, this role offers the chance to lead a high-value legacy and in-memory fundraising programme during an important period of continuity and development.

As part of this exciting role, you will be responsible for managing the delivery of the legacy and in-memory marketing programme, ensuring strong supporter engagement and long-term income growth. You will lead on campaign planning and implementation across multiple channels including direct mail, telemarketing, digital and free will products, while overseeing budgets, monitoring performance and managing financial and reputational risk.

To be successful as the Legacy Marketing Manager you will need:

• Substantial experience in Legacy Marketing, with a strong understanding of direct marketing and a proven track record of delivering successful campaigns
• Experience of planning, managing and evaluating multi-channel fundraising activity, including responsibility for budgets and KPIs
• Strong stakeholder and agency management skills, with a sound understanding of fundraising compliance, regulation and data protection

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2950JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

Play a central role in supporting teachers and safeguarding students at a growing, high-quality music school.

This is a practical, hands-on role combining pastoral judgement with detailed operational work. You’ll handle sensitive situations with care and clarity, while maintaining the systems and processes that underpin consistent, high-quality practice.

Greenwich Music School delivers lessons to hundreds of students each week across our venues, partner schools, and online. As we grow, we are looking for a Teacher Support & Pastoral Lead to take ownership of day-to-day safeguarding, behaviour, and teacher support work - alongside the policies, records, and processes that support it.

You will be the first point of contact for many teacher and safeguarding-related issues, handling routine and moderately complex situations independently. You’ll be expected to make decisions using judgement and policy, rather than relying on escalation in most day-to-day cases, while recognising when to involve the Principal.

Alongside casework, a significant part of the role is maintaining and improving the systems behind it - including safeguarding records, compliance processes, onboarding, and documentation.

This role sits at the centre of how we support both students and teachers. It requires calm judgement, strong communication, and the ability to balance sensitivity with clarity, structure, and consistency.

What the role involves

• Acting as Deputy Designated Safeguarding Lead, supporting the Principal (DSL)
• Managing safeguarding concerns day-to-day, including recording, follow-up, and appropriate escalation
• Acting as first point of contact for teacher concerns, including behaviour and pastoral issues
• Supporting teachers to handle challenging situations with students and families, including setting clear expectations and boundaries where needed
• Maintaining and improving safeguarding systems, including the Single Central Record, DBS and ID checks, and training records
• Taking ownership of key policies (safeguarding, behaviour, inclusion, online safety), ensuring they are practical, up to date, and consistently applied
• Managing teacher onboarding processes, including compliance checks and induction
• Co-ordinating training sessions and teacher events (logistics, communication, records)
• Maintaining the teacher handbook and communicating updates clearly
• Working alongside the SEND lead and Principal to support teachers working with students with additional needs
• Identifying and implementing improvements to processes, policies, and day-to-day practice

What success looks like

• Safeguarding concerns are handled consistently, with clear records and appropriate follow-up
• Compliance systems (SCR, DBS, training) are accurate and reliably maintained
• Teachers feel supported and clear on expectations
• Policies are up to date and reflected in day-to-day practice
• Onboarding and training processes run smoothly
• Day-to-day matters are handled confidently, with escalation where appropriate

About you

You are comfortable handling sensitive situations and making sound judgements without needing detailed instruction. You can communicate clearly and calmly, including when conversations are difficult or require you to hold boundaries.

You are organised and thorough, with strong attention to detail, and you follow things through to completion. You are equally comfortable maintaining detailed records and improving the systems behind them.

You are motivated by clarity and consistency - and by helping others work effectively within a well-run structure.

You will likely bring:

• Experience handling behaviour, safeguarding, or pastoral issues in a professional setting
• Confidence making independent, policy-informed decisions
• Strong written and verbal communication skills
• High attention to detail and strong organisational skills
• An understanding of safeguarding principles and professional boundaries
• The ability to work independently in a remote-first environment

Experience in education, SEND support, or safeguarding compliance is helpful but not essential.

Additional details

• Hybrid working, with regular in-person time in Greenwich (typically weekly, especially during onboarding)
• Reports to the Principal, and works closely with the Operations Manager

Liberty and its supporters have been a force for fairness, dignity and respect in our society for more than 90 years. Now, at this crucial moment in British political history, we’re seeking two experienced Media and Communications Officers to elevate our media and digital outputs as we deliver on an exciting new three-year organisational strategy.

The Communications function tells people who Liberty is, what we do and how they can get involved – helping to shape the narrative of the media debate and influence decision makers. This role requires proven experience of designing and executing high-quality, high-impact media and digital communications plans that reach, engage and persuade target audiences.

Liberty is a small organisation which punches above its weight. The Media and Communications Officers will use their media experience to support the running of our busy press office by being the first point of contact for journalists, drafting responses to media requests, and supporting our spokespeople with interview briefings. They will also help build our profile in the media by forging relationships with key contacts across broadcast, print and new forms of digital media.

Telling an inclusive story about the importance of our rights and freedoms to everyday lives is central to who we are and what we do. The Media and Communications Officers will deliver engaging outputs across social media and our website, adapting core messages across different platforms. They will help bring technical legal and policy arguments to life through creative storytelling that resonates with the public.

Liberty’s first president described our work as “the fight that is never done”. This is a great opportunity for two experienced comms professionals to join a dynamic team in that fight and put their creative ideas into practice at a time when changing the narrative on human rights has perhaps never been more important.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance two days per week in the Westminster office.

About RUSI​

The Royal United Services Institute (RUSI), based in London, Brussels and Nairobi, is the UK’s leading independent think tank engaged in cutting edge research in defence and security. Its mission is to inform, influence and enhance public debate on a safer and more stable world. RUSI is a research-led institute, producing independent, practical and innovative analysis to address today’s complex challenges​

About the role

As a Programme Manager – Networks and Engagement for the Cyber and Tech research group, you will be project managing and coordinating events for the Cyber Effects Network . You will also support the management of other projects and events, as well as coordinating the team’s external communications (e.g. newsletters and social media). More broadly, you will develop the Cyber and Tech research group’s ability to engage with the cyber and tech community across governments, industry and civil society.

​This professional administrative role plays a critical part in supporting both programme delivery and the team’s research staff and leadership.

​Whilst an interest in our area of research is a plus, this role does not itself involve research or policy analysis and is not intended to be a pathway into those positions. Candidates should therefore be motivated by programme coordination, event organisation and operational delivery and excellence.

​​Key tasks

​Events and workshops

​In collaboration with the Cyber Effects Network lead and other research project leads, support the organisation and delivery of workshops, roundtables and events.​

• Coordinating with the RUSI events and Communications and Marketing teams
• Managing invitations and participant lists
• Coordinating with speakers and participants
• Preparing agendas and other event documentation
• Supporting event administration and follow-up
• Identifying potential opportunities and themes for community (non-project related) events

​Project management

• Support the management of the Cyber Effects Network and other research projects.
• Where appropriate, lead on financial and grant management on specific programme areas
• Produce and maintain accurate project documentation
• Coordinating with programme delivery partners, where applicable
• Supporting post-project and post-event documentation and reporting
• Ad-hoc administrative duties to support the Cyber and Team research group.

​Communications

• Support the Cyber and Tech team’s external outreach and engagement activities
• Coordinating preparation of a regular RUSI Cyber and Tech newsletter
• Coordinating newsletter to the Cyber Effects Network mailing list
• Coordinating with the RUSI communications team and Cyber and Tech researchers to draft and schedule social media posts
• Map networks and stakeholders across themes and areas of interest
• Promoting Cyber and Tech events, publications and other public outputs on social media

​Business Development 

• Support the Senior Programme Manager and Cyber and Tech researchers with business development.
• Support on the management and development of bids across the Cyber and Tech team
• Support, with an avenue to develop and own partnerships with the funder landscape as identified by Cyber and Tech researchers 
• ​Support wider team business development activities by researching potential partners

​The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role.

​Person specification

​​The successful candidate will be highly organised, detail-oriented and comfortable multi-tasking and managing multiple administrative tasks in a fast-paced, high-profile environment. This role is particularly suited to candidates seeking opportunities in programme administration, including event management within policy organisations.​

Skills and experience​

• Strong organisational, administrative skills and attention to detail.
• Experience coordinating public and private events
• Ability to work independently, supporting multiple team members, and effectively prioritising and managing workload across competing requests
• Ability to manage multiple tasks and deadlines
• Excellent written English
• Excellent communication and interpersonal skills including the ability to communicate effectively with a wide range of stakeholders and ability to present complex information.
• Familiarity with newsletter and social media platforms
• Experience in organising large scale events (e.g. conferences)
• Experience in project/ programme management ideally gained in research setting
• Project management qualification/ certification gained from an accredited body
• Working knowledge and application of project management methodologies and frameworks
• Working knowledge and management of budgets including reporting and audit management
• Some knowledge about cyber security, emerging technologies or national security issues.​

​Our expectations​

We expect all staff to abide by and promote our RUSI’s Vision and Values and Equal Opportunities Statement.​

Applicants must have the legal right to work in the UK at the time of application.​

Benefits

• 25 days annual leave (rising with service)
• Additional days off during Christmas - RUSI Christmas closure days
• Generous pension contributions at 6% employer contribution
• Access to 24/7 Employee Assistance Programme
• Season ticket loan
• Free access to RUSI's world leading programme of events and conferences, research materials and library
•  Trained Mental Health First Aiders
• Enhanced sick pay*
• Enhanced maternity and paternity leave*

*Depending on length of service​

Application Process ​​

To apply, please click on the apply button and follow the instructions to submit:​

• Your CV.​
• Cover Letter, no longer than 1 page, explaining your interest in the role and any significant relevant skills and/or experience.​

The closing date for applications is 10th May​ 2026.​​

​Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged. Only shortlisted candidates will be contacted.​​

Equal Opportunity and Values ​​

At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce. ​

​We’re aware that the questionnaire may not capture the rich complexities of our backgrounds and identities, so we apologise if these are not best described. Please note that this data will be kept confidential and separated from your job application. If you are uncomfortable sharing, choose "Prefer not to say" or skip the questions entirely.

Location: Across South West Surrey (initial focus) and Runnymede & Spelthorne (hybrid working available)

Lead advice services that make a real difference

We’re looking for an experienced leader to join us as Interim Head of Service Delivery, working across both Citizens Advice South West Surrey (CASWS) and Citizens Advice Runnymede and Spelthorne (CARS). This role will start focusing on CASWS, and then over the fixed term period also cover CARS.

This is a unique opportunity to lead and strengthen advice services across two local Citizens Advice organisations, ensuring we continue to deliver high-quality support to people facing complex challenges.

Every year our services help thousands of people with issues such as housing, debt, benefits, employment and the cost of living. This role will help ensure that support remains high quality, well-led and focused on the needs of our communities.

About the role

As Interim Head of Service Delivery you will:

• Provide strategic and operational leadership for advice services across both organisations
• Lead and support a team of service managers, supervisors and advisers
• Ensure services meet quality standards, funder requirements and performance targets
• Lead improvements where service performance or advice quality falls below expected standards
• Support managers to develop their teams and deliver excellent client services
• Strengthen collaboration and shared learning between the two organisations

You’ll play a key role in ensuring our services remain effective, resilient and responsive to client needs during an important period of organisational development.

About you

We’re looking for someone who is:

• An experienced leader and people manager
• Confident supporting and developing managers and teams
• Skilled at improving service performance and quality
• Comfortable working in a complex operational environment
• A strong communicator who can build relationships and inspire teams

Experience in advice services, public services or the voluntary sector would be beneficial, but most important is your ability to lead people, support improvement and deliver high-quality services.

Why join us?

Working at Citizens Advice means being part of a service that:

• Helps people solve problems and move forward with their lives
• Stands up for fairness and improves systems through evidence and advocacy
• Is rooted in local communities and strengthened by staff and volunteers

You’ll be joining two collaborative organisations committed to providing free, independent, confidential and impartial advice to those who need it most.

Please read the Person Specification and more information about CASWS on our vacancy page via the apply button.

Interested?

To apply, please send your CV and a Cover Letter, setting out your suitability for the role, including how you meet the first three essential criteria under the Person Specification to our recruitment email (available on our vacancy page via the apply button.

Deadline for this role is 9am Tuesday 5 May 2026

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.

To take up this post you must have the right to work in the UK. Please note that Citizens Advice South West Surrey does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system.

AI can be a useful tool to support your application; however, we ask that cover letters, interview answers and tasks are based on your own skills and experience.