Support service manager jobs

JOB VACANCY – ACCT UK TRAINING DESIGNER  – FULL TIME (40 hours per week)

Salary:  £30,784.00

 

Closing Date: Sunday 6th September 2026 at 2359hrs

 

About This Job

This is an exciting training role in Army Cadet Headquarters responsible for development of courses and compliance by those undertaking training delivery.

We are looking for a person with skills in training design to bring their skills, enthusiasm, and personal credibility to the team.

This role is key to ensuring the Army Cadets can deliver excellent quality course materials and the training cycle is compliant with MOD and/or awarding body requirements.

This position is a permanent full-time post (40 hours per week) which will be home-based. However, some travel to Aldershot and London to attend meetings will be required.

Essential Skills

§  Qualifications in training or training support and design.

§  Direct experience of designing training for organisations.

§  Experience of working with partners, internally and externally.

§  Understand new technologies and promote innovation.

§  Ability to work on own initiative within an agreed framework of objectives.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 6th September 2026.

Interviews will be held week commencing Monday 14th September 2026.

We encourage you to make clear in your covering letter how you meet the person specification and highlight your key skills. We cannot make assumptions on your qualifications, skills, or experiences, so please be explicit in your application.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

ChildAid to Eastern Europe is a long-established Christian charity working with local partners across Eastern Europe to improve the lives of vulnerable children, young people, and families.

We are seeking an exceptional Director to lead the organisation into its next phase of growth and impact. Reporting to the Board of Trustees, you will provide strategic leadership, operational oversight and income generation to ensure the charity’s long-term sustainability.

This is a hands-on role, combining high-level strategy with day-to-day delivery. You will act as the public face of the charity, strengthen partner and donor relationships, and lead across fundraising, communications, operations and team development.

Key responsibilities

• Lead the delivery of the charity’s strategic vision.
• Develop and grow sustainable income streams.
• Oversee financial management, governance and compliance.
• Strengthen marketing, communications and organisational profile.
• Support programme delivery and partner relationships in Eastern Europe.
• Lead and develop a small team of staff and volunteers.

About you

We are looking for someone with:

• Senior leadership experience, ideally in the charity sector.
• A strong track record in fundraising or income generation.
• Proven financial and operational management skills.
• Excellent communication and relationship-building ability.
• Strategic thinking, combined with a practical, hands-on approach.
• A genuine commitment to the charity’s mission and values.

Additional information

This role carries an occupational requirement for the postholder to be a practising Christian, in accordance with the Equality Act 2010.

Why join us?
Lead a respected charity with over 50 years of impact, shape future strategy and help transform the lives of vulnerable children and families.

We are seeking an experienced, proactive, and organised Fundraising Lead to join our busy and dynamic team, raising vital funds to support women and children who have experienced domestic abuse. 

The Haven Wolverhampton is a Women’s Aid organisation and the city’s leading provider of domestic abuse support services for women and children. Everything we do is rooted in one purpose:we support victim-survivors to be seen, heard and safe. 

The successful fundraiser will be enthusiastic and will enjoy a varied role, working across many areas of fundraising – from organising key events such as our Gala Dinner and recruiting regular donors, to accepting cheques at community events and creating emotionally engaging appeals. The Fundraising Lead will work alongside our marketing communications function to improve our current and potential donor's supporter journey, which covers everything from impactful corporate presentations to personalised supporter thank yous.

It is crucial the Fundraising Lead can develop and nurture long-term relationships, particularly with businesses, local groups and individuals in the local area to help with raising awareness and engage the whole group or workforce in our work.

The Fundraising Lead will also monitor and manage income and expenditure ensuring all donations are accounted for and thanked.

We are looking for a friendly and engaging professional who wants a fast-paced role that makes a difference to the lives of real people and the local community.

Location: North Weald, Epping or Earls Colne, Colchester
Salary: £40,000 to £45,000
Hours: 37.5 hours / 5 days a week
Contract type: Permanent

About Essex and Herts Air Ambulance Trust (EHAAT)
Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.

Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.

They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.

Job Purpose
Sitting within the Philanthropy team, you will lead and grow our Legacy and In Memory income streams. As an experienced and compassionate manager, you will develop and deliver strategies that inspire supporters to leave a gift in their Will or give in memory of loved ones, helping to secure vital long-term income for our life-saving service.

You will combine strategic thinking, creativity and sensitivity to drive measurable income growth, while delivering high-quality, personalised supporter stewardship. You will also play an important role in building a strong legacy pipeline and shaping meaningful In Memory opportunities that reflect and respond to supporter motivations.

Specific Duties and Responsibilities
Strategy, Growth & Pipeline

• Develop and deliver a clear legacy and in memory strategy aligned to income targets and organisational priorities
• Build and manage a strong pipeline from awareness through to pledge and realisation
• Identify and implement growth opportunities across products, campaigns, partnerships and digital channels
• Monitor market trends and insights to drive continuous improvement
• Contribute to long-term financial planning through forecasting and income modelling

Legacy Giving

• Lead integrated, multi-channel campaigns to promote Gifts in Wills
• Develop effective supporter journeys to increase consideration and conversion
• Manage relationships with legacy pledgers and prospects, delivering high-quality stewardship
• Work with legal and will-writing partners to maximise uptake
• Oversee legacy administration, including Legacy Link (approx. one day per week), ensuring all processes are handled professionally and sensitively

In Memory Giving

• Develop and grow in memory products, including tribute funds, appeals and bespoke initiatives
• Work closely with the Patient and Family Liaison team to deliver a compassionate, high-quality experience for bereaved families and supporters
• Strengthen digital in memory journeys in collaboration with marketing and digital teams
• Increase engagement and lifetime value of in memory supporters
• Integrate in memory activity into wider fundraising campaigns

Performance & Insight

• Set and deliver annual budgets, income targets and KPIs (FY26/27: £3.3m legacy income; £360,000 In Memory income)
• Monitor performance and optimise activity using data and insight
• Ensure accurate records and compliance with relevant regulations and best practice
• Provide regular reporting on performance, pipeline and risks/opportunities

As EHAAT is a patient focused emergency medical charity, we feel it is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency. For this reason, you will need to complete mandatory, in-house CPR and AED awareness training annually.

Person Specification
Knowledge / Skills

• Proven experience in fundraising, with strong experience in legacy and/or in memory giving (essential)
• Demonstrable track record of delivering income growth and supporter engagement (essential)
• Strong relationship management skills, with the ability to communicate with empathy, sensitivity and confidence (essential)
• Experience developing and delivering high quality campaigns and supporter journeys, ideally across multiple channels (essential)
• Ability to use data and insight to inform decision-making and improve performance (essential)
• Experience delivering high-quality supporter stewardship and donor experiences (essential)
• Strong organisational skills with excellent attention to detail (essential)
• Good understanding of GDPR and fundraising regulation (essential)

Experience

• Experience of legacy administration and working with executors or estates (desirable)
• Experience working with digital in memory platforms or tribute funds (desirable)
• Experience managing external agencies or suppliers (e.g. will writing providers) (desirable)
• Understanding of audience segmentation and supporter lifecycle planning (essential)

All criteria above are assessed via application and interview.

Benefits
As a valued member of the charity team, you will have access to a wider range of benefits including:

• 24 days annual leave plus 8 bank holidays (pro-rata), increasing with length of service
• Contributory pension scheme, with minimum 6% employer contribution, plus an annual pension review
• Occupational sick pay from day one of employment
• Manage your own hours with core hours working schedule
• Free access to an Employee Assistance Programme (plus immediate family)
• Access to Cycle to Work through salary sacrifice
• Discounts at a variety of retailers via Blue Light Card

The closing date for applications is 31st August 2026

Please note that your application form will be used for shortlisting, so please ensure everything you wish to include is covered in the form

This position is subject to a Disclosure and Barring Service (DBS) check. The successful candidate will be required to undergo a Basic DBS check as a condition of employment

Job Title: Senior Event Manager

Directorate : Engagement and Fundraising

Team/Department (if specific): Volunteer Board Fundraising

Salary: £34,582 -£38,425 , plus £3,366 inner London weighting

Vacancy Type : Permanent

Location : London (Combination of home based with at least one day a week

in the London office. Please note during event delivery period it will be

necessary to be in the London office/at the venue. This includes pre -event,

during delivery and post -event.)

Date Written/ Amended: 21 /07 /202 6

Context and Background

At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of

experience, and the collective strength of our staff, volunteers, supporters, and

partners, we're working to end child abuse and neglect for good.

Over 90 percent of the NSPCC's income comes from voluntary donations, so we

reply on the incredible generosity and commitment of all our supporters, large and

small.

You'll work as part of one of many teams, which focus on engaging our supporters

and ensuring they continue to give their support. You will do this by leading value fundraising events and managing relationships with volunteer committees.

high

The varied role sits within the Volunteer Board Fundraising team which leads income

generation through regional and national volunteer boards, volunteer -led fundraising

initiatives and delivery of special events through our high value event committees.

The se activities play a vital role in maximising sustainable income, engaging senior

volunteers, and supporting long -term supporter relationships.

Job purpose• To contribute to the Engagement and Fundraising directorate’s purpose of

maximising income from potential and current supporters through project

managing specific events including securing sponsorship and providing committee

support

• To support in the delivery of the agreed departmental strategy, goals and

fundraising budget

• To work effectively with other departments in Engagement and Fundraising and

other functions within the NSPCC to maximise income for children

• To keywork supporters and build excellent relationships with key stakeholders who

take responsibility for delivering income through high level fundraising events

• To ensure our events are delivered to a consistently high standard, and bring in new,

innovative ideas so we remain competitive in the sector

Key relationships - Internal

• Reports to Fundraising Manager

• Pro -actively works with colleagues in other NSPCC divisions to further relationships

and identify and develop opportunities for growth

• Works with a range of NSPCC supporters and potential supporters and a range of

suppliers that support fundraising relationships and activity

Key relationships - External

• Recruiting, managing and building relationships with chairs, committee members

and other senior volunteers

• Procuring and managing relationships with Special Event suppliers

Main duties and responsibilities

• To successfully manage and deliver large -scale events and special projects within

the portfolio of events, overseeing all event logistics and relationship management

• To lead on specific fundraising projects and large development of Executives through your projects

-scale events, and support

• Contribute to and deliver particular aspects of the department’s annual business

plan and budget. To support project groups for the Volunteer Board Fundraising

team to improve processes and identify new opportunities• To manage and develop relationships with senior volunteers and potential

supporters through effective and regular communication

• To proactively seek out opportunities to add value to the team and wider

organisation

• To develop and create engaging materials for events and stakeholders

• To act as experts in our field by offering support and expertise both internally and

externally

• To work cross -departmentally to ensure that fundraising activities are managed and

developed in a way that maximises income for the NSPCC through streamlined

processes

• To manage, negotiate and review relationships with external suppliers to ensure the

most cost -effective outcome

• To represent the NSPCC’s values in everything you do

Responsibilities for all Staff within Engagement and Fundraising

• A commitment to safeguard and promote the welfare of children and young people

• To update databases and supporter information systems on a regular basis in line

with Data Protection legislation and NSPCC policy and procedures.

• To actively participate in regular department and team meetings, contributing to

strategy, discussions and decisions which will be beneficial to the Directorate and

wider NSPCC activities.

• To adhere to all the NSPCC’s service standards, policies and procedures.

• To evidence an understanding of and commitment to the demonstration of the

NSPCC’s values.

• To maintain an awareness of and comply with NSP and to ensure currency of changing GDPR regulations.

C C data protection regulations

• To be responsible for personal learning and development, to support the learning

and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be pro -active in identifying ways to improve personal and team performance• To maintain an awareness of own and others’ Health and Safety and comply with

the NSPCC’s Health and Safety policy and procedures.

• A commitment to safeguard and promote the welfare of children adults at risk .

, young people and

• To take personal responsibility for keeping up to date with NSPCC work to end

cruelty to children, including securing updates on project and service developments

and general NSPCC news.

Person specification

1. 2. 3. 4. Extensive experience and technical knowledge of event and project

management, specifically with a track record of successfully delivering and

growing large scale events

Excellent ability to establish, develop and maintain relationships with a wide

variety of stakeholders, including senior level individuals to achieve desired

outcomes

Proven ability to develop individuals, team building skills, working well with

others as part of a team, giving support and recognising expertise in others

Well-developed organisational skills with experience in planning, monitoring,

implementing and leading major projects to agreed deadlines, with the ability

to organise and plan own work and the work of others to deliver objectives on

time

5. 6. 7. 8. 9. Excellent ability to successfully negotiate with others

Excellent communication skills to present information in a clear, persuasive

and inspiring way for a range of audiences

Well-developed ability to take ownership of budgets and a proven track record

of meeting income targets and keeping within financial limits

Proven track record of applying creativity/innovation to events to achieve

desired outcomes and/or significantly grow event income

Experience of success in a customer focussed environment, such as

fundraising, sales or marketing10. Experience of using Windows -based software packages, including word

processing, spread sheets, electronic mail and the internet

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and

thorough process of obtaining, collating, analysing and evaluating information from and

about candidates to ensure that all persons appointed are suitable to work with children and adults.

our

The recruitment and selection of our people will be conducted in a professional, timely

and responsive manner and in compliance with current employment legislation, and

relevant safeguarding legislation and statutory guidance .

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their

skills, experience, motivation and competencies. Our robust recruitment and

selection process should ensure the identification of the person best suited to the

role and th e organisation .

• C ommitted to diversity and equality of opportunity and will interview all applicants

(internal and external) who self -declare at application as having a disability and who

meet the minimum requirements in the person specification of the vacancy they are

app lying for.• We will make reasonable adjustments at all stages of the recruitment process in

order to enable successful candidates who declare disabilities to start working or

volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is

suitably qualified will be considered and addressed fairly and objectively based on

their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining

the organisation will have ongoing risk assessments to ensure their role and

activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance

with the GDPR legislation.

We're at a pivotal moment. As we close out one organisational strategy and launch a bold new direction, we need someone to rethink our social channels from the ground up. With a combined following of 600k+ across Instagram, TikTok, YouTube, Facebook and LinkedIn, our youth mental health content sparks millions of engagements a year. This role is a rare chance to take a subject impacting 1 in 5 young people under 25 and turn it into content our audiences actively follow, engage with and feel part of. You'll have real strategic aptitude, a talented team of two ready to be led, and a mandate to be bold.

About this role

The Social Media Manager will own and evolve YoungMinds' social media strategy from the ground up, leading a small, passionate team to create standout, community-led content for a highly engaged audience of 600k+. Our channels are increasingly critical to reaching young people and the parents and adults in their lives - and this role sits right at the centre of mobilising them around our new organisational direction, using insight and creative instinct to reach the people who need us most.

You'll take an audience-first, insight-led approach - finding the right tone and format for every platform. Never clinical. Never performative. Always rooted in genuine community and support. You'll work in a true test-and-learn environment, free to experiment, take creative risks and push our social presence further than it's ever gone.

The role will involve:

• Embodying AJEDI values in content creation - prioritising the lived experience of minoritised young people, including Black, racially minoritised and LGBTQ+ young people
• Leading the development of a refreshed social media strategy across YouTube, TikTok, Instagram, Facebook, LinkedIn and emerging platforms
• Turning a sensitive, high-stakes subject into content people actively choose to engage with
• Leading and mentoring a creative team (2 x Social Media Officers, one with a specific focus on video content)
• Championing and safeguarding brand, tone and messaging at every stage
• Collaborating with young people, partners and creators to co-produce authentic stories and campaign
• Overseeing proactive community management, including responding safely to disclosures and safeguarding concerns
• Empowering young people to share their stories safely and confidently
• Working across teams to deliver high-impact content for fundraising, services, marketing and awareness
• Capturing the impact of events and turning real-life stories into content that inspires action
• Leading projects with agencies and internal teams
• Tracking, evaluating and amplifying success through insight
• Overseeing day-to-day social media operations
• Innovating and experimenting to reach, support and inspire young people

Working environment

We are currently working with a hybrid working model, where there is the option of working from home combined with 4-12 days a month of working in the office.

About you

The post holder will have the following:

• Experience shaping and delivering a social media strategy with real strategic ownership
• Experience using excellent written and visual communication and storytelling skills to turn complex, sensitive or systemic issues into engaging content
• Experience managing social media channels on behalf of an organisation, with a following of 100k+
• Experience overseeing community management at scale via a community management platform (e.g. Sprout or equivalent)
• Experience leading and mentoring a team to execute high-quality content and manage competing deadlines
• Ability to deliver compelling, youth-focused content, led by trends and insight
• Ability to take a trauma-informed approach to communication and crisis response
• Candidates will also be assessed on a short written task focused on how they will embody YoungMinds' values around anti-racism, justice, equity, diversity and inclusion in their day-to-day role

We welcome applications from Black and Minoritised, LGBTQ+ groups and those with disabilities, as they are currently under-represented. 

YoungMinds is committed to safeguarding and promoting the welfare of children and young people and we therefore expect all staff and volunteers to do the same. We ask all staff to undertake safeguarding training when they join us.

For more information about the role download our job pack on our website.

ABOUT THE ROLE

The Director of Operations & Organisational Effectiveness is responsible for leadingUbele's operational infrastructure and ensuring the organisation has the systems,processes, people, governance and resources required to operate effectively andsustainably.

As a member of the management board, the postholder will work closely with thecurrent CEO and colleagues across the organisation to strengthen organisationaleffectiveness, improve operational performance and create the conditions forsuccessful programme delivery and long-term organisational resilience.

The role will provide leadership across operations, governance, finance oversight,people management, compliance, organisational planning and businessimprovement, ensuring that Ubele's operational foundations support its mission,values and ambitions.

KEY RESPONSIBILITIES

Operational leadership and organisational effectiveness

Lead the development and continuous improvement of organisational systems,processes and operational practices.

Drive organisational effectiveness through improved planning, coordination,accountability and performance management.

Ensure effective operational planning and resource allocation across theorganisation.

Establish and embed clear operational frameworks, policies and procedures

Identify opportunities to improve efficiency, strengthen delivery and enhanceorganisational performance.

Lead organisational improvement initiatives and support the implementation ofchange programmes where required.

Promote a culture of continuous improvement, collaboration and accountability.

People, culture and performance        

Provide leadership for organisational people practices, ensuring effectiveworkforce planning, employee engagement and performance management.

Support managers to develop high-performing and inclusive teams.

Ensure HR policies, procedures and employment practices are effectivelyimplemented.

Lead organisational approaches to performance management, learning andprofessional development.

Contribute to the development of a positive organisational culture that reflectsUbele's values and commitment to equity and inclusion.

Support organisational wellbeing and employee engagement initiatives.

Finance, risk and governance

Work closely with the Finance Lead and CEO to ensure robust financialmanagement, planning and reporting arrangements are in place.

Support the development and monitoring of organisational budgets and financialcontrols.

Ensure effective governance processes are maintained and support high-qualityreporting to the Board.

Lead the development and maintenance of organisational risk managementframeworks.

Oversee organisational compliance with legal, regulatory and statutoryrequirements.

Ensure organisational policies are regularly reviewed, updated and implemented.

Coordinate internal and external audits and compliance reviews.

Programme operations and organisational delivery              

Support effective organisational planning and delivery across programmes,projects and services.

Develop systems and processes that enable effective programme management,monitoring and reporting.

Ensure organisational resources are aligned to operational priorities and deliveryrequirements.                  

Oversee organisational performance reporting and management informationsystems.

Support cross-organisational collaboration and effective communication betweenteams.

Ensure grant, contract and reporting obligations are effectively monitored andfulfilled.

Assets, infrastructure and compliance

Provide operational oversight of Ubele's facilities, assets and organisationalinfrastructure, including supporting Wolves Lane leadership and other operationalresources.

Ensure effective management of suppliers, contractors and operational serviceproviders.

Oversee health and safety, safeguarding, data protection and organisationalcompliance arrangements.

Ensure business continuity and organisational resilience plans are maintained andregularly reviewed.

Maintain appropriate systems and controls to support safe, compliant andeffective operations.

External relationships and organisational representation

Develop effective relationships with operational partners, suppliers, funders andstakeholders as required.

Contribute operational insight and expertise to partnership discussions andorganisational initiatives.

Represent Ubele on operational, governance and organisational matters whereappropriate.

Support the CEO and management board through the provision of high-qualityoperational information, analysis and recommendations.

Person Specification

Skills      

Operational leadership skills, with the ability to drive organisational effectivenessand continuous improvement.

Planning, prioritisation and organisational skills.

People management and leadership skills, including the ability to develop andsupport teams.

Ability to analyse information and use data to support decision-making andperformance improvement.

Financial and commercial awareness.

Communication, influencing and relationship management skills.

Ability to build productive working relationships with colleagues, Board members,partners, funders and external stakeholders.

Problem-solving skills and the ability to identify practical solutions toorganisational challenges.

Ability to manage multiple priorities and work within a dynamic and evolvingenvironment.

Report writing, presentation and analytical skills.

Experience

Experience in a senior operational leadership role within a charity, socialenterprise, CIC, public sector or similarly complex organisation.

Experience leading organisational operations, systems, processes and businessimprovement initiatives.

Experience managing organisational change and embedding new ways ofworking.

Experience leading and developing multidisciplinary teams.

Experience overseeing organisational budgets, financial controls and resourceplanning.

Experience supporting governance arrangements and working with Boards andSenior Leadership Teams.

Experience developing and implementing organisational policies, procedures andoperational frameworks.

Experience overseeing risk management, compliance and organisationalassurance processes.

Experience managing contracts, suppliers and operational resources.

Experience supporting the delivery of programmes, projects and services within acomplex organisational environment.

Knowledge

Knowledge of governance, compliance and risk management frameworks.

Knowledge of financial management principles, budgeting and performancereporting.

Knowledge of employment legislation and people management practices.

Knowledge of safeguarding, health and safety, data protection and organisationalcompliance requirements.

Knowledge of organisational development and continuous improvementapproaches.

Understanding of the operational challenges and opportunities facing charities,CICs and social enterprises.

Understanding of equity, inclusion and community-centred approaches toorganisational leadership.

Understanding of the social, economic and structural issues affecting AfricanDiaspora communities and community-led organisations.

Knowledge of grant-funded and contract-funded operating environments.

This role involves responsibility for socially impactful and occasionally emotionallydemanding work. A commitment to wellbeing, reflective leadership, and resilience isessential.

A DBS check may be required depending on Ubele’s programmes.

This job description may evolve as Ubele continues its organisational development.

Management Accountant

Location:  St Vincent's Bradford, BD3 0DZ

Salary:  Up to £50,000 per annum DOE

Vacancy Type: Full Time, 12-month fixed term

Closing Date: 16th August 2026

Interviews: 19th and 20th August 2026

We are looking for an experienced and qualified Management Accountant to join our Finance team on a 12-month fixed term contract to cover maternity leave. This is an exciting opportunity for a proactive finance professional who enjoys working with complex financial information, building strong relationships with stakeholders and providing insightful financial support that helps drive organisational success.

Reporting to the Head of Finance, you will be responsible for producing accurate and timely monthly management accounts across the Society's nationally managed activities. These include National Office operations, our network of charity shops and furniture stores, advice and support centres, supported accommodation services and our Trading Subsidiary.

Working closely with budget holders, managers and colleagues across the Society, you'll provide expert financial advice, support budgeting and forecasting, monitor financial performance and help ensure strong financial governance across the organisation.

This is a varied and rewarding role that combines technical accounting expertise with business partnering, continuous improvement and the opportunity to contribute to the Society's mission of supporting people experiencing poverty and hardship.

Key Responsibilities

• Prepare accurate monthly management accounts for all nationally managed projects within agreed timescales.
• Lead the preparation and presentation of the Trading Subsidiary management accounts.
• Produce monthly financial reports, variance analysis and management information for a range of stakeholders.
• Work closely with managers and budget holders to develop, monitor and review budgets, identifying corrective actions where required.
• Support the preparation of annual statutory accounts, consolidated accounts and audit working papers, acting as the primary contact for external auditors.
• Perform monthly balance sheet reconciliations and ensure discrepancies are investigated and resolved promptly.
• Complete quarterly inter-Society reconciliations to support accurate financial consolidation.
• Process and reconcile recharges between projects.
• Produce financial trend analysis and performance reporting to support informed decision-making.
• Review Finance Operations activities relating to income processing, accounts payable, banking and membership, ensuring agreed KPIs are achieved.
• Monitor financial transactions across shops and projects, identifying and escalating any potential irregularities.
• Provide timely financial advice and excellent customer service to managers and colleagues across the Society.
• Support the development and implementation of robust financial systems, controls and processes.
• Maintain accurate financial records, including fixed asset registers, lease information and project records.
• Ensure compliance with Society financial policies and procedures across all projects.
• Deputise for the Head of Finance when required.
• Build and maintain positive working relationships with colleagues, project teams and stakeholders across the Society.

About You

Essential criteria:

• Fully qualified accountant (ACCA, ACA or CIMA).
• At least three years' experience in a management accounting role.
• Experience producing accurate management accounts within a complex organisational structure.
• Advanced Microsoft Excel skills, including functions such as SUMIFS, VLOOKUP/XLOOKUP and Pivot Tables.
• Excellent analytical skills with the ability to interpret financial information and identify trends.
• Exceptional attention to detail and a commitment to maintaining high levels of accuracy.
• Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills, with the ability to explain financial information clearly to both finance and non-finance colleagues.
• A proactive approach with the ability to work independently, solve problems and continuously improve processes.
• Commitment to supporting the aims, values and mission of the St Vincent de Paul Society.

Desirable criteria:

• Experience working within the charity, voluntary or retail sectors.
• Experience working with auditors, business advisers and Boards or Committees.
• An active interest in the charitable and voluntary sector.

Why Join Us?

You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.

To Apply

If you feel you are a suitable candidate and would like to work for St Vincent de Paul Society, please click apply to be redirected to our website to complete your application.

ID: 1845  Psychotherapist, Arts Therapist, Counsellor

Service: Growing Minds, Off Centre, an African, Caribbean Heritage therapeutic service for Children and Young People.

Salary: £36,501 - £40,024 FTE per annum (£21,900.60 - £24,014.40 per annum, pro rata) Inclusive of Inner London Weighting

Location: Unit 7, Textile Building, Hackney, London, E9 and outreach locations

Hours: 22.2 hours per week (part time) with either Monday or Thursday evening to 8:00pm. Requirement to work on Wednesdays.

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a therapist who wants to make a difference to the lives of children and young people, 11yrs to 25yrs, of African, Caribbean heritage in City and Hackney

Young black people disproportionately report inequality, racism and discrimination on a routine basis. Many ACH children, young people and families are succeeding in Hackney, however young people from ethnic minority communities are over-represented in terms of child protection plans, looked after children and school exclusions and inequalities in health. If you feel passionate about making a difference in this area we would like to hear from you.

Our Growing Minds Service provides practical, emotional and mental health wellbeing support to children and young people aged 11-25 from African and Caribbean Heritage (ACH) communities; focusing on two key transition points in their lives (primary to secondary school and childhood to adulthood). The service is designed to increase the capacity of ACH communities to harness potential, identify and support children and young people’s mental health needs, and to establish a clear pathway into direct support.

We are seeking candidates from African and Caribbean Heritage in order to reach out to children, young people and young adults in these communities. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Main responsibilities

As a therapist you will be responsible for undertaking assessments, delivering 1-1, time limited, outcome focussed sessions with young people for up to 24 weeks (depending on their assessment evaluation) and evaluating therapeutic interventions for young people. You will also undertake associated case management and administrative work.  You will be required to offer evening sessions until 8pm at least one evening a week (on Monday or Thursday) as part of your working hours and there is also the potential to develop and facilitate group work.

Main Requirements

As a Psychotherapist/ Creative Art Psychotherapist/Counsellor with relevant post qualification practice you will work collaboratively community organisations/CAMHS and other partners to reduce barriers to mental health support to children, young people and young adults from the ACH community. You will work with young people on a 1:1 basis, with parent/carers during assessment, and group work. You will undertake holistic assessments, and hold a caseload providing outcome focussed interventions that support resilience and emotional wellbeing. In addition you will be knowledgeable about the wider health determinants which impact on ACH communities and barriers for children, young people and young adults achieving positive outcomes. You will be a warm, empathic individual with an ability to relate to young people and work as part of a team.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from male candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

Benefits

We will offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You will be provided an ACH external clinical supervisor. You will join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – INSERT APPLICABLE DBS LEVEL Enhanced certificate, child and adult workforce psychotherapist, adults and children’s barred lists

Benefits:

- an annual paid leave entitlement that commences at 25 working days, and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: Sunday 30th August 2026 at 23:59

Interviews are scheduled to take place w/c Monday 7th September.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Jacqueline Bascombe (full email address located on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Actionbecause we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies.

Location: Onsite Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Contract: Fixed term contract until 30 June 2027

About the role

As a Coach Lead Worker (Landlord Liaison) you will join our team in Birmingham at an exciting time. You will be managing a caseload of homeless members and providing advice, guidance and advocacy as well as delivering an outstanding property procurement service across the private rented sector. In addition, it’s a role requiring commercial acumen and creativity as you partner with private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

About you

To be successful in this role you will need to demonstrate the following skills, experience and knowledge:

• Managing a caseload of homeless people and working towards case management standards
• Experience of working with homeless people and supporting them achieve a positive housing outcome
• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
• Understanding of housing law
• Developing, building, and maintaining relationships with key stakeholders
• Experience of working in a lettings and housing procurement environment
• Showing resilience when dealing with difficult situations
• A self-starter who can work on their own initiative

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Two-days (pro rata) wellbeing days
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 August 2026 at 23:55

Interview date: Monday 7 September 2026 at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Our Client believes that no one should face pregnancy or pregnancy loss alone. In today's world, it's incredibly difficult to have a child, whether due to financial pressures, relationship challenges, career interruptions or other concerns. Our Client is a national pregnancy support charity, supporting women and families to explore these challenges and providing the emotional and practical support they need throughout pregnancy and early parenthood.

The Charity's national helpline provides compassionate, non-judgemental support to women, parents and families facing pregnancy, pregnancy loss and the challenges of early parenthood. It also provides supported housing and community support for mums and their babies across the country and operates two outreach centres that send free pregnancy tests nationwide while distributing essential baby supplies locally to families experiencing hardship.

This Charity now seeks to appoint a new Philanthropy Manager (Trusts, Grants and Foundations), and Prospectus is delighted to be supporting the search.

Philanthropy Manager (Trusts, Grants and Foundations)

Homebased UK / Leamington Spa (within reasonable travel distance from head office in Leamington Spa, once per quarter)

35 hours per week / Permanent (flexible working opportunities)

£34,000 - £39,000 per annum

This is an exciting opportunity for an experienced trusts and grants fundraiser to lead the Charity's trusts, grants and foundations strategy. The role aims to secure multi-year four, five and six-figure grants and build a reliable, sustainable income stream. Reporting to the Fundraising Lead, you'll develop and manage a robust pipeline end-to-end (research, cultivation, application, reporting and renewal), write compelling cases for support and tailored proposals, and work closely with service delivery and finance colleagues to shape fundable projects with clear, measurable outcomes. You'll also steward existing funders through high-quality communications and reporting, keep accurate records and insight on income trends, and act as the internal specialist point of reference on the UK grant funding landscape.

The successful candidate will bring significant experience of securing and managing substantial trust/foundation and/or statutory income, with a demonstrable track record of delivering against annual targets and building a healthy pipeline. You'll be confident working independently and proactively, able to develop strong cross-organisational relationships, and comfortable picking up the phone to develop new funder relationships. You'll also have experience working with budgets and financial targets, strong organisational skills, and a highly professional approach aligned with the Charity's values and commitment to inclusive practice.

You must have the Right to Work in the UK for this opportunity.

How to apply:

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at  Prospectus.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. To formally apply, you will need to complete a supporting statement (max. 2 sides of A4) by EOD on Monday 31st August.

Facilities Planning Managers

£40,000 - £46,000 per annum dependant on relevant skills and experience.

Location – Home-based, with some business travel to fulfil the duties and responsibilities of the role.

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

This is an exciting opportunity to help shape the future of community sport across England. Facility Planning Managers are at the heart of the Football Foundation's strategic planning work, leading the development of Local Football Facility Plans and the rollout of Local Community Sports Facility Plans. Working with partners across sport and local government, you'll use data, insight and collaboration to identify investment priorities that improve access to high-quality sports facilities and deliver lasting benefits for communities.

About the Football Foundation

Over the last 25 years, the Foundation has awarded more than 75,000 grants worth more than £1.3 billion to deliver the grassroots facilities that every community across the country needs and deserves.

As the biggest sport charity in the country, we’re a unique partnership between key football partners with a shared goal – ensuring every community in England has a great place to play. 

We’re incredibly proud of the difference we’ve made to grassroots sport up and down the country since we started our journey, but we’re not slowing down any time soon.

What are we looking for?

You must have a sound understanding of the strategic planning, development and investment of community sports facilities, and the contribution they make to increasing participation, strengthening communities and delivering wider social outcomes. You'll have a proven ability to build and maintain effective partnerships across a wide range of organisations and be confident managing a varied portfolio of work.

Strong communication and programme management skills are essential, along with the ability to interpret complex information, influence stakeholders and develop strategic recommendations that deliver lasting benefits for communities through investment in sport and physical activity.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £40,000 - £46,000 per annum, dependant on relevant skills and experience. 

You will be entitled to 25 days annual leave plus bank holidays. The Foundation also offer a generous pension scheme (8% employer contribution), free healthcare provision, a monthly gym subsidy, death in service benefit free match tickets and access to selected events at Wembley

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you require any adjustments during the recruitment process, whether at the application or interview stage, please contact us. We will discuss your needs and give consideration to any reasonable adjustments requested.

The closing date for applications is: 23 August 2026 at midnight.  

Virtual interviews will be held 1-3 September, with in-person interviews held week commencing 7 September 2026.

We appreciate the time and effort that every applicant invests in applying to join us. Due to the high volume of applications we receive, we are only able to contact candidates who are shortlisted for interview. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful on this occasion.

Please note that you must be eligible to work in the UK to apply.

Job Purpose

Sequence ME & Long Covid is one of the most ambitious whole-genome sequencing studies ever undertaken into ME and Long Covid, co-led by Action for ME. Building on the success of DecodeME, this proposed £20 million study will use large-scale, long-read whole-genome sequencing to analyse the entire genetic code of 9,000 people with ME and 9,000 people with Long Covid - making it the world's largest 'long-read' whole-genome sequencing study of any disease.

Current funding supports project mobilisation, partnership development, and the development of the Long Covid arm of the study, including agreeing case definitions and gathering expressions of interest from people with Long Covid. Phase 2 has recently been confirmed, backed by £4.75m from the UK government and a further £174,414 from the WE&ME Foundation, and will focus on sequencing 6,000 ME/CFS samples previously collected through DecodeME using Oxford Nanopore's long-read sequencing technology, running alongside Phase 1.

You will play a pivotal role supporting the Sequence ME & Long Covid project in several different ways. Working closely with the project's management team and other team members, you will help ensure the smooth day-to-day running of this landmark study, providing administrative support to the various people and partners involved in delivering it.

As a self-starter, you will manage a range of tasks including meeting scheduling, taking meeting minutes, preparing governance documents, event administration, and broader project support - no two days will be the same.

You will need to maintain a high level of confidentiality at all times, particularly when supporting governance meetings and handling sensitive project documentation.

As a team player, you will provide comprehensive, confidential and organised administrative support, developing a deep understanding of the project and building strong, effective working relationships with colleagues, researchers and external partners.

Remote working at home can be challenging for some and works incredibly well for others. You will need to be able to work independently, use your own initiative, and remain proactive in maintaining good levels of communication with colleagues.

Key Duties

• Help monitor inboxes and respond to routine project enquiries in a timely and sensitive manner, escalating more complex matters as appropriate
• Assist the project's management team and other team members with meeting scheduling and diary coordination
• Take accurate minutes at project, management and other project-related meetings, and follow up and track resulting actions to completion
• Prepare, format and proof-read governance documents and papers
• Maintain and update project databases including the Teams channel, ensuring documents are saved correctly, other management information/recording systems to ensure accurate and timely record-keeping. Help with the tracking of expressions of interest from potential study participants.
• Provide administrative support for project events - from planning and logistics through to on-the-day support
• Help prepare presentations, slide decks and briefing materials for internal meetings, funders, partners and participant-facing communications
• Support the drafting, formatting and coordination of project communications, such as updates for partners, funders or the wider ME and Long Covid community
• Support coordination between internal teams and external partners, including research and funding partners
• Maintain project files and documentation in line with agreed communication operating procedures with internal and external partners ensuring information is well organised, up to date and easy for the team to access
• Maintain confidentiality at all times and in line with relevant policies and procedures, ensuring compliance with GDPR and that all data consent processes have been followed in relation to data protection
• Positively promote the work of the Sequence ME & Long Covid project and Action for ME at all times
• Undertake any other reasonable activity in line with the responsibilities of the post, as requested by the CEO, Business Development & Partnerships Manager, Senior Research Manager or the project's Management Team

 

Person Specification

Essential skills and experience

• Organisational skills - Highly organised with the ability to manage multiple tasks across a fast-moving research project, with attention to detail and accuracy maintained under pressure
• Communication - Excellent verbal and written communication skills, with the ability to interact effectively with diverse audiences including researchers, funders and people affected by ME and Long Covid
• IT literacy - Proficient with common office software, including Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint), and able to quickly learn relevant project management, database or communications systems as needed
• Problem-solving - A creative and solution-focused mindset to address challenges and find innovative ways to improve processes
• Adaptability - Capable of managing changing priorities, working flexibly, and adapting to the needs of a fast-paced, ambitious research programme
• Initiative - A proactive approach, with the ability to work independently and take initiative, while also following clear instructions when given
• Teamwork - A collaborative team player with a proven ability to work effectively as part of a team, including a remote-working team spanning multiple partners and stakeholders
• Interest in the sector - A genuine interest in health research, the Third Sector, and a desire to take action to improve the lives of people with ME and Long Covid
• Experience - Demonstrable ability to be an effective administrator, ideally within a charity, research, or project environment. Experience supporting governance processes, events, or communications would be an advantage but is not essential

Desirable skills and experience

• Experience providing administrative support for scientific or research-related projects
• Experience writing and communicating with non-specialist or general audiences

Please note, the salary of £24,642.09 FTE per year pro rata is based on a 35-hour week.

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.

About the role:

Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose

Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.

With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.

This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.

• A systematic and effective problem solver – you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page.

More information about us and our recruitment process can be found in our online Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply please send your CV and Covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

For a full job description and person specification please visit our website 

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.