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Support Services Officer – Rebuilding Futures Fund
Location: Hybrid
Salary: FTE £24,000 – £26,500 (£13.19 to £14.56 per hour)
Role Status: 21 hours per week
Closing Date: 5 May 2026
Location: Minimum of 2 days per week from our office in Stroud, Gloucestershire; Preferably working Monday to Thursday but can be discussed at interview
Are you a motivated, forward-thinking person with the ability to provide high quality administrative support?
We are looking for a Support Services Officer to work alongside our nurse team to provide administrative support, with a particular focus on managing financial assistance delivered through the Rebuilding Futures Fund.
As a centre of expertise for after-care and support, we have established a successful Rebuilding Futures Fund (RFF), providing financial, practical and emotional support to people of all ages affected by meningitis across the UK.
About the Job
This role includes a wide range of administrative tasks – working with financial systems, maintaining accurate database records, coordinating the ordering of goods and services, and liaising with a variety of stakeholders. You will also communicate directly with individuals and families who have been impacted by meningitis. We are looking for someone who is organised, detail oriented, flexible, and able to demonstrate empathy and compassion for those we support.
Administration:
Data Management:
Communication:
What We're Looking For
Essential Selection Criteria:
Essential Skills:
Desirable Selection Criteria:
Ready to Apply?
Please apply by completing the application form on our HR system – you will be redirected on clicking apply.
Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or covering letter, this information won't be seen until after shortlisting has been completed.
Closing date for applications: 9am, Tuesday, 5 May 2026
Interviews: Tuesday, 12 May 2026
*Note: Meningitis Now reserve the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
About the Role
As an Advocate with us, you’ll support individuals in diverse circumstances to have their voices heard by health and social care professionals and other key stakeholders. Your work will help ensure people are empowered to make informed decisions about their lives and care.
The role involves travel to locations such as clients’ homes, hospitals, care homes, and community settings. While some work can be completed from home, particularly administrative tasks, access to your own transport and a reliable home internet connection is essential.
As this is a newly funded project, the postholder will play a key role in shaping how SHOUT is delivered locally. This includes developing strong working relationships with schools, SEND teams, Transitions services and community partners, identifying unmet need, promoting the service, and contributing to the growth and sustainability of the project.
About You
We welcome applicants from a range of backgrounds. Ideally, you’ll have some experience in advocacy or in providing support, or welfare services to adults or young people - particularly those with learning disabilities and/or autism, communication needs, mental ill health, physical health issues, or difficulties accessing support.
You may have worked or volunteered in health or social care, education, youth services, support services, or in advice and guidance roles. Above all, we’re looking for people who are passionate about making a difference and supporting others to be heard.
How will you make a difference?
You’ll actively promote SHOUT within local communities and professional networks, helping to build awareness and increase access to early advocacy support.
· You’ll help young people to understand their rights, entitlements, and choices; providing clear, accessible information tailored to their needs.
· You’ll support young people to express what matters to them - or speak on their behalf when needed - ensuring their views, wishes, values, and beliefs are represented.
· You’ll promote self-advocacy and confidence-building at every opportunity, encouraging young people to speak up for themselves.
· You’ll work creatively and collaboratively to empower young people to participate in decisions affecting their lives.
· You’ll act in line with relevant legislation (including the Children Act 2004, Working Together to Safeguarding Children, Keeping Children Safe in Education, Mental Capacity Act, Care Act, Human Rights Act and Equality Act 2010), and you’ll constructively challenge professionals and services to uphold their duties.
· You’ll escalate concerns appropriately to safeguard individuals and contribute to improved service delivery.
To learn more about Advocacy and the services we provide, please visit our website.
Professional Development
We’re committed to helping our team grow. Whether you’re starting your career in Advocacy or looking to expand your expertise, we offer a range of development opportunities. We’re proud of our track record in supporting staff to build knowledge, skills, and experience across various advocacy roles.
Equality and Diversity
At Your Voice Counts, we are committed to creating an inclusive and supportive workplace. We value diversity, promote equality, and work to ensure everyone can reach their full potential.
We are a Disability Confident employer. Applicants who identify as disabled and meet all essential criteria will be offered an interview. If you require an alternative way to apply, please contact our HR team to discuss your needs.
Person Specification
We’re looking for passionate and committed individuals who can support people to be heard and make informed choices. Below are the qualities, experience, and skills we’re looking for in an ideal candidate.
Essential Criteria
Experience and Knowledge
· Understanding of SEND processes, including EHCP reviews and transition planning.
· Experience of working or volunteering in health, social care, education, youth services, support services, or advice and guidance.
· Understanding of the challenges faced by people with learning disabilities and/or autism.
· Awareness of the importance of confidentiality, safeguarding, and professional boundaries.
· Knowledge of health and social care systems, and how to support people to access services.
Skills and Abilities
· Strong communication skills, including the ability to listen actively and adapt communication to meet individual needs.
· Ability to build trust and positive relationships with clients, professionals and partner agencies.
· A person-centred and empathetic approach to supporting others.
· Confidence in working independently, managing your own time and workload.
· Ability to write clear and accurate case notes and reports.
· Confidence using IT systems, including Microsoft Office (Word, Excel, Outlook), and experience of using contact or case management systems such as Charity Log.
Commitment and Practicalities
· Commitment to upholding the rights of individuals and promoting equality and inclusion.
· Willingness to travel across Newcastle, South Tyneside, and Gateshead to meet clients and professionals in various settings.
· Access to your own transport and a suitable home internet connection for remote working and admin tasks.
Desirable Criteria
· Experience of working with young people aged 14–18.
· Knowledge of safeguarding children procedures.
· Previous experience working as an Advocate or in a similar role supporting people to understand their rights and make decisions.
· Experience of supporting individuals with complex needs, including those who may lack capacity or have significant communication barriers.
· Familiarity with relevant legislation (e.g. Mental Capacity Act, Mental Health Act, Care Act, Human Rights Act).
· Experiencing facilitating or co-facilitating peer groups or community-based sessions.
The client requests no contact from agencies or media sales.
It's an exciting time to join Victim Support as we begin delivery of the Witness Service from April 2026.
We're looking for an experienced communications professional to shape and deliver external communications for the service and support with integration of this work into wider charity priorities, working with Victim Support's Communications and Voice team.
What we offer
About the role
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence.
Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
NCN Portfolio Support Coordinator
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
NCN Portfolio Support Coordinator
UK-wide
£33,265 per annum (pro rata for part time)
Ref: 158REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid working from any UK hub
Contract: Permanent
Disclosure: DBS is not required for this position as the post holder will not be working with school and community groups in the region.
ABOUT THE ROLE
Team: National Cycle Network
As the NCN Portfolio Support Coordinator, you will provide support across the National Cycle Network directorate, helping to maximise efficiency in programme delivery, data management and internal communication. You’ll work closely with the component teams of the NCN Directorate and provide direct portfolio support to the Director, complementing the functions of the Delivery Coordination Office and the Planning, Governance and Assurance Directorate.
What You’ll Be Doing
This role is ideal for someone who enjoys setting up new systems and processes and working on a wide range of impactful programmes.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
Financial Benefits
Family Friendly Policies
ADDITIONAL INFORMATION
We're the charity making it possible for everyone to walk, wheel and cycle



About Us
The West Sussex Parent Carer Forum (WSPCF) is an independent organisation for the parent carers of children and young people aged 0-25 with special educational needs and/or disabilities (SEND). We support parent carers by providing information, signposting, and training that equips them in their lifelong caring role and empowers them to participate in shaping services for their children and young people.
About the job
This is a great opportunity for a proactive and passionate person who is committed to collaborating with education, health and care partners, to strengthen co production and drive service and system change in West Sussex. You will be an excellent, persuasive communicator and have had demonstrable success at partnership working. You will be confident in strategic leadership, skilled at amplifying parent carer voice and knowledgeable and organised in managing a wide brief which includes overseeing delivery. You will lead a dedicated team motivated by improving outcomes for children and young people with SEND and be supported by Amaze who host and provide back-office support to WSPCF. This is a part time, flexible, hybrid role where lived experience really matters.
Our benefits
Some of the benefits of working for WSPCF, hosted by Amaze • Hybrid working out of WSPCF’s Pulborough office, with some homeworking • + 5% pension, pro-rata 26 days a year, + extra 3 days at Christmas + Public Holidays • Flexible, family and carer-friendly working • Support for staff health and wellbeing including an employee assistance programme • Commitment to learning and development • Access to charity worker discounts scheme • See full benefits policy
Skills and experience required
• Parent carer of a child or young person aged 0-25 years old, living in West Sussex with a special educational need or disability (SEND) • Strong understanding of the SEND landscape, including the needs and experiences of parent carers and children/young people with SEND • Experience of overseeing delivery of multiple projects or workstreams • Experience using monitoring, evaluation and feedback to shape priorities, demonstrate outcomes and assess impact • Experience in strategic leadership • Experience of partnership working with senior leaders across local authorities, health, education, VCSE sectors • Excellent communication and interpersonal skills • Strong organisational skills • Confidence in IT and financial oversight • Commitment to equality, diversity and inclusion, and to empowering parent carers • Ability to lead staff and volunteers, including providing supervision and support • Creative, innovative and reflective approach to problem solving
To support your application, please visit the Amaze website and read: West Sussex Parent Carer Forum Strategic Lead Job Description, Staff benefits policy, Terms and conditions. Please visit the West Sussex Parent Carer Forum website to read more about them.
The closing date for applications is Wednesday 6th May 2026 and the provisional dates for interviews is w/c 18th May 2026. You are warmly encouraged to contact us for an information discussion about the role.
The client requests no contact from agencies or media sales.
Creative Support is a national provider of social care with charitable status. We are seeking a capable and highly professional PA to support our governance and quality functions.
This is a responsible position which will offer great job satisfaction to someone with a conscientious and proactive approach. Creative Support delivers person-centred care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing around 1,000 units of supported housing.
This role inolves the provision of all necessary administrative and secretarial assistance to the Chair of the Board, Company Secretary and Director of Quality. The role will involve:
Governance
- Liaising with the Chair and trustees to forward plan and schedule meetings.
- Communications and correspondence for the Chair and trustees.
- Organising meetings and sending out invites and virtual log-ins.
- Managing room bookings, refreshments, travel arrangements and payment of expenses.
- Arranging meetings between the Chair, trustees, the CEO and other officers as required.
- Making arrangements for presentations and internal/external speakers as required.
- Liaising with the Executive Team regarding preparation for meetings and any follow up.
- Taking accurate, professional minutes in a range of meetings, including Board & Committee meetings.
- Collating, uploading and sending out minutes, reports and other papers for Board meetings.
- Keeping records of attendance and apologies and any possible conflicts of interest.
- Maintaining all records in good order and managing the online Board portal.
- Supporting the Company Secretary, Chair &CEO by organising Annual/General Meetings & events.
- Supporting the Company Secretary with the recruitment and induction of new trustees.
- Being a point of contact for trustees and shareholding members.
- Supporting the Company Secretary in undertaking their role and duties.
- Any other duties reasonably requested by the Chair, CEO and Company Secretary.
Quality
- PA/Administrative support for the Director of Quality, for their quality remit & operational portfolio.
- Servicing the Quality & Practice Committee by coordinating the submission of reports & information.
- Administrative support for the Head of Quality, Head of Social Care Governance and Quality Team.
- Collating quality data, compiling reports, minuting meetings and effective follow up.
- Minuting and providing administrative support for confidential, sensitive HR and safeguarding cases.
- Providing PA support and assistance for the Executive Team when required.
- Communicating and liaising with Head Office Teams and operational managers.
- Contributing to planning and implementation of wider corporate campaigns/programmes of work.
- Providing support for co-production initiatives and Experts by Experience.
Applicants for this role must be passionate about Creative Support’s work, values and ethos. You will have significant prior experience gained in a responsible secretarial or administrative role. Experience of working for a charity or a social care or public service organisation is desirable, but not essential. You will be proactive, professional and able to maintain confidentiality. You will be well-organised, able to prioritise work and to achieve deadlines.
You must have good communication skills with the ability to liaise effectively and coordinate the work of others. You must be helpful and responsive to requests for assistance from the Chair and trustees. You will be willing to work flexibly in accordance with the needs of the organisation and trustees, including attending evening meetings (1-2 evening meetings a month).
A good standard of literacy is required and you must be competent in the use of IT and online applications including MS Word, Excel and Powerpoint. You will be conscientious and diligent in managing data and information and keeping records on behalf of the Company Secretary. You must be able to take direction and be accountable to the Director of Quality and the Company Secretary.
You must be committed to the principles of co-production as you will be expected to support the voice and active involvement of people we support in governance and quality assurance.
Benefits of working with Creative Support:
- Friendly and supportive work environment
- Career development opportunities
- High level of training and development through our Creative Academy
- Pension with company contribution
- Free life assurance
- 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday
This job could be full time (37.5 hours) or part-time by agreement, subject to a minimum of 30 hours per week. This post is not suitable for home working. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station and with frequent buses to Manchester.
Creative Support is a welcoming and inclusive Equal Opportunities employer. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.
We can only accept applications from candidates who are located in and eligible to work within the UK.
We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.
Vacancy Reference Number: 84364
Applications for this post must be submitted via the Creative Support website, quoting the above vacancy reference number.
Creative Support is a not for profit provider of person centered care and support



The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Domestic Violence Advisors to join the DRIVE team in London, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the Role:
You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside professionals in a multi-agency environment, although we will consider applicants from other fields providing you are able to demonstrate comprehensive knowledge and understanding of both domestic and sexual violence.
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Singer Street.
As a DRIVE Independent Domestic Violence Advocate you will:
You will need to:
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Senior Support Worker
Sale, Greater Manchester
Full or Part Time opportunities available.
£25,000 - £25,642 per annum (Once 6-month probation is passed)
Additional payments for night shifts (£12 per night - £55 for sleep-in)
Then Stockdales is the company for you! A charity based in Sale, just south of Manchester City Centre, we have over 70 years’ experience supporting people with learning and physical disabilities.
We pride ourselves on supporting our residents and service users to live their best lives to the fullest. Offering, high quality health and personal care for long-term residents of all ages. We have five 'luxury' style homes in Sale, with modern interiors and state-of-the-art lifting equipment and mobility aids, along with a day service in Altrincham.
Come and join the fun working environment here at Stockdales. You will be offering day to day, person centred care, which includes, activities and day trips planned weekly with residents and service users which includes – swimming, trips to the seaside, museums, sensory walks, and activity breaks across the country.
Check out our Stockdales website to see what we do.
What you will receive whilst working for us:
What we want in return:
You will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support.
If this job is for you, we want to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HEAD OF RETENTION & DEVELOPMENT
Senior supporter retention and donor development role with individuals, churches and charitable trusts at Christian charity Embrace the Middle East.
Why work for Embrace the Middle East?
About the Role
Working with the Director of Fundraising and Communications, you will lead the development and delivery of Embrace’s supporter retention and donor development strategy, building deep and lasting relationships with individuals, churches, and communities. You’ll be responsible for shaping the full supporter lifecycle, from onboarding and ongoing relationship building to reactivation, cross-engagement, and long-term value growth. This is a role that blends strategy, creativity, and data insight, requiring someone who can hold the big picture while empowering a diverse team of fundraising and subject matter experts.
You’ll have:
Role Requirements
About Embrace the Middle East
At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we’ve worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities.
We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi‑channel supporter and donor growth, build a digital‑first marketing strategy, and drive sustainable organisational impact.
Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response.
The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Key dates:
Closing date: Tuesday 28th April 2026
Charisma vetting interviews must be completed by: Tuesday 5th May 2026
Interviews with Embrace the Middle East: w/c 11th May 2026
Please refer to the candidate pack for more comprehensive information.
This is an exciting opportunity to join a passionate and driven team where your work will make a real and measurable impact. In this role you’ll play a key part in making a measurable difference, building strong relationships, and contributing to the organisation’s wider goals.
You’ll be trusted to take ownership of your work, collaborate with a range of audiences and bring fresh ideas that help us grow and improve. We’re looking for someone who is motivated, value‑driven and eager to develop their skills in a supportive, forward‑thinking environment where initiative is encouraged and success is celebrated.
Key Responsibilities:
Community Fundraising & Income Generation
Relationship Building & Engagement
Working with others
Planning, Events & Administration
Person Specification:
Knowledge and Experience
Skills and Abilities
Country Director – Scotland
We are seeking a talented individual to join our Leadership team and help sustain and expand our programmes across Scotland.
Position: Country Director – Scotland
Salary: £53,836 - £59,012
Location: Hybrid with travel to Glasgow office at least once a week
Hours: 35 hours per week, full time
Contract: Permanent
Closing Date: Wednesday 6th May 2026
Interview Dates: 13th May (online) and 18th May (Glasgow)
About the Role
This is an exceptional opportunity to join The Fostering Network as one of four Country Directors, working closely with the CEO to deliver organisational strategic objectives.
You will lead and manage our work in Scotland, making a vital contribution to improving the lives of foster families, children and young people in foster care, while supporting fostering services across the country.
Key responsibilities include:
· Overall management and leadership of our work in Scotland
· Driving forward the monitoring, impact and evaluation of our work
· Developing and maintaining key stakeholder relationships including government, fostering services and sector partners
· Overseeing the development and delivery of sustainable, impactful programmes
· Securing grants, fundraising and promoting our work across the sector
· Budget management and financial oversight
· Identifying opportunities for innovation and collaboration
· Growing membership and maintaining our position as the leading fostering charity in the UK
· Acting as safeguarding lead for Scotland
About You
We are looking for a strategic, collaborative leader with extensive experience of the fostering sector.
You will bring:
· In-depth knowledge of foster care practice and children’s social care
· Experience working within statutory local authority social services
· A track record of leadership, line management and delivering change
· Experience of strategic planning, programme delivery and budget management
· Strong experience working with government officials and key stakeholders
· Excellent communication and relationship management skills
· The ability to inspire trust and credibility across a wide range of audiences
· Strong organisational skills and the ability to prioritise effectively
You will also demonstrate a commitment to safeguarding, equality, diversity and inclusion, and the organisation’s mission and values.
About the Organisation: The Fostering Network is the UK’s leading fostering charity and membership organisation, dedicated to empowering, enriching and supporting the relationships at the heart of the fostering community.
They work across all four nations of the UK to improve outcomes for children and young people in foster care and to support foster carers and services.
What’s on Offer
· 38 days leave including bank holidays
· Flexible and hybrid working
· Enhanced maternity, adoption and sick pay
· Employee Assistance Programme
· Pension and life assurance
· Family friendly policies and fostering friendly leave
Other roles you may have experience of could include: Director of Services, Head of Fostering, Assistant Director Social Care, Service Director, Head of Operations, Programme Director, Children’s Services Manager
Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Team Leader - Carer Peer Support (Adult Mental Health)
£34,101 FTE, pro rata 28 hours per week, great benefits!
We are looking for someone to join our local, independent Carer-led charity, someone who has their own personal story of caring, able to use that lived experience as well as their professional skills and knowledge to help others. The postholder will collaborate extensively with our funding partner, South West London and St George’s Mental Health NHS Trust, as well as other charity delivery partners to improve the identification of, and support for, unpaid family and friend Carers of adults with mental health needs. The work may also involve identifying children and young people in caring roles and brokering access to our Young Carers Support team.
As well as leading a small, part-time team of Carer Peer Support Workers, you will work alongside them, providing front-line, individual and group dedicated support (practical, social and clinical interventions). As well as coordinating services to assist Carers with their own wellbeing needs, you will enable Carers to provide well-informed care for their friends and family. You also will be our representative for the MH Trusts’ Triangle of Care Steering Group.
The client requests no contact from agencies or media sales.
We are looking for a dedicated and compassionate Helpline Advisor to support victims of crime at the growing National Contact Centre team in Cardiff.
This is a casual position, and applicants must be able to commit to a minimum of 2 x 7.5 hours shifts per month. The shifts will mainly be evenings and weekends to cover staff absence and busy periods.
About the role:
This role is based at our National Contact Centre in Cardiff. You will need to commit to a 2 week induction program, which will run Monday - Friday, 9am - 5pm.
As a Helpline Adviser you will:
About you:
You will need:
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we’re proud to celebrate diversity and create a workplace where everyone feels they belong. We’re committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About Us
Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
Key Responsibilities -
To develop and deliver family support and play sessions to children, young people and their mothers in refuge and the community. To lead on domestic violence awareness raising sessions with children/young people and professionals.
Experience Required-
Working within a children and family setting with women and children affected by domestic violence
Assessing and working to meet children’s needs in a holistic way
Developing and maintaining effective working relationships with external agencies
Delivering play activities for children
Delivering training and awareness sessions
Working within safeguarding guidelines and legislation to protect and promote the well-being of children and vulnerable adults
Benefits
31 days annual leave (excluding bank holidays)
Up to 6% matched pension contribution
Free access to Employee Assistance Programme
Life Assurance scheme while in employment (a lump sum of 4 times salary)
Cycle to Work scheme
Health Cash Plan scheme available to all employees from day one
Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at 12 noon on Wednesday 6th May. Interviews will take place weeks commencing 18th May.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Programmes Coordinator plays a central role in delivering our community-based services. You will coordinate and support the delivery of programmes, peer-support groups, drop-ins, and activities, while managing referrals and supporting accessible, person-centred service delivery.
ALAG is a user-led, pan-London membership charity supporting autistic adults without a learning disability. The Autism Hub sits under ALAG and provides advocacy, peer support, counselling, advice, activities, and training—connecting people to services that improve wellbeing and quality of life.
Key Responsibilities
About You
Essential
Desirable
Additional Information
Please submit a CV and cover letter.