Supporter care jobs

Location: Central London
Contract: Temporary, until late August
Hours: Full-time, 35 hours per week
Salary: £24.67 to £25.96 per hour (plus holiday) (£45,022.79 to £47,377.04 salaried equivalent)
Start Date: ASAP
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Prospectus is proud to be supporting our client, a globally renowned university, in their search for a temporary Summer School Manager (Pre-University Cohort). Please note that you will be required to live on-site from early July to late August (with meals provided). This role will also require a enhanced DBS certificate due to contact with young people under 18.

Responsibilities:

• Lead and manage the pastoral care and safeguarding of students in accommodation and during activities
• Oversee the day-to-day running of the summer programme, ensuring a high-quality student experience
• Act as a safeguarding lead, managing incidents and supporting students’ wellbeing
• Manage and support a team of Summer School Assistants, including training and rotas
• Coordinate the delivery of a diverse extracurricular and social programme
• Monitor attendance, student feedback, and programme performance
• Work collaboratively with internal teams to ensure smooth operations

Requirements:

• Recent, relevant experience in a similar role in a university or other higher education provider.
• Confidence overseeing pastoral care and safeguarding, and directly managing a team
• High level of organisation and attention to detail, with the ability to manage priorities and deadlines
• Excellent interpersonal and communication skills, with the confidence to build strong internal and external stakeholder relationships
• Collaborative and proactive approach

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

“I have found teaching at MYL is very different to teaching in a mainstream school. The students are considered and celebrated for their individual needs and strengths. We see them holistically and the students social, emotional and mental health challenges are considered alongside their education. I really enjoy teaching here. The classes are small and there is enough time to plan, teach and assess each learner effectively, without affecting my work/life balance!”

Manchester Young Lives does education differently. We build trusting relationships that enable young people to feel respected and safe, facilitating engaging creative personalised learning programmes that leave young people with SEND believing they can succeed. We are looking for passionate values driven professionals who will support young people in our Learning Hubs to believe in themselves and achieve their aspirations.

Do you have a teaching qualification and experience of supporting young people with SEND? Would you like to use your teaching skills in a flexible, creative environment with a good work life balance?

Do to expansion at our Moss Side Centre we are recruiting for a Post 16 SEND Teacher to support young people aged 16 – 25 who have an Education and Health Care Plan (EHCP). Manchester Young Lives Learning Hubs provide a holistic learning environment where young people have the right support to thrive and make successful progressions to employment, education or training.  We work with young people to develop individual goals and targets to support their learning and development, as well as offering the opportunity to attend a work or volunteering placement.

As a Post 16 SEND teacher you will work within a small team providing a safe and nurturing environment where young people feel safe and secure. You will be responsible for teaching Functional Skills qualifications in English and Maths to small groups of varying ability levels, as well as delivering engaging and creative enrichment activities to develop life and employability skills and support young people to believe in themselves.

“I prefer working at MYL compared to my previous role as a primary school teacher due to having a much more manageable work-life balance. MYL is big on ensuring that workload is manageable and we have friendly and supportive staff. Small group sizes allows me to focus on individuals and their needs rather than focus on behaviour management.”

MYL is a flexible, supportive and values led environment in which to work. If you have the passion and commitment to make a difference to young people then please do get in touch. We are interested in hearing from experienced teachers, perhaps who have taken a career break and want to return to education in a non-school/college environment, or newly qualified teachers who have the right levels of experience of working with children and young people with additional needs. Preparation and planning time is made available within your working week. This is a full-time role but we are happy to consider job shares, reduced hours or flexible working arrangements for the right candidate.

Job Title: IRIS Advocate Educator

Position available: 1 full-time position (37.5 hours)

Location: Role will involve working in Sandwell, Walsall, Dudley and Wolverhampton communities; when not working in the community, the role holder will be expected to work from the Head Office in Sandwell.

Salary: £25,590.00 - £27,873.84

Closing date: 19 June 2026

BCWA reserve the right to close this advert early should we receive sufficient suitable applications.

All interviews will be held via Microsoft Teams

Is this you?

We are looking for a confident, organised and compassionate individual be part of our IRIS service. The post holder will deliver domestic abuse training, work in partnership with health and other agency professionals and provide emotional and practical support, risk assessment and safety planning to standard and medium risk clients.

The Role:

IRIS is a specialist domestic violence and abuse (DVA) training, support and referral programme for general practices. The IRIS Advocate Educator provides in-house domestic abuse training and ongoing consultancy for general practice teams and is an advocate to whom patients can be referred for support. As an Advocate Educator, you will provide tailored practical and emotional support to clients referred by trained GP practices.

You will be part of a national network of IRIS Advocate Educators who deliver training to local GP practices to raise awareness of domestic abuse and improve early identification.

If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.

We’re growing our Criminal Justice Services and bringing in a range of roles that really matter. This work is about supporting people in the secure estate who have experienced trauma and sexual harm, and making sure support is actually accessible, not just in theory, but in practice.

Our Outspoken service delivers trauma therapy to residents across the secure estate, particularly those who have experienced ACEs or sexual harm. It’s a space focused on safety, trust, and meaningful therapeutic work.

Our Outspoken Navigators are often the first point of connection. They support people in accessing the right help, whether that’s through assessments, regular check-ins, lower-intensity support, or helping them find the right pathway.

Why Join Us?

• a competitive salary.
• annual leave package with incremental rises plus bank holidays.
• company sick pay.
• Birthday annual leave.
• monthly clinical supervision.
• pension contribution.
• and a range of discount and benefit programmes.

At We Are Survivors, we care deeply about making sure male survivors can access support wherever they are. That includes the spaces that are often overlooked.

Multiple Schools across Telford and Wrekin.

Are you a proactive, collaborative and compassionate individual with a proven record of working with children and young people affected by criminal exploitation, gang involvement, county lines, grooming, or serious youth violence?  Do you have experience of working within a multi-agency safeguarding environment, collaborating effectively with services such as social care, youth justice, police, education, and community organisations?

If so, St Giles is looking for a Specialist Mentor to form part of a newly established team to support Children and Young People (CYP) under 18 at risk of or experiencing significant harm, including involvement in criminality, the justice system, gang affiliation, exploitation, and grooming in partnership with the Children’s Services Child Abused Through Exploitation (CATE) Team

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

You will provide one-to-one mentoring sessions within schools, creating safe, confidential, and supportive spaces to 40 young people annually who are affected by criminality, exploitation, gang involvement, or the justice system, improving their safety, wellbeing, and life outcomes.

We will rely on you to maintain a visible, integrated presence within schools to identify risks early and sustain engagement with young people vulnerable to criminal exploitation and to work collaboratively with Designated Safeguarding Leads (DSLs), pastoral teams, and wider school staff to ensure mentoring complements existing safeguarding and support frameworks. Producing risk management plans based on assessments, promoting inter-agency collaboration in the assessment and planning process, is also a key aspect of the role.

What we are looking for:

• Lived experiences similar to those of the target client group
• Knowledge of child criminal exploitation, county lines, gang involvement, grooming or serious youth violence
• Knowledge of trauma-informed practice and its application when working with vulnerable or high-risk young people
• Experience of conducting risk assessments and developing intervention/support plans, with a clear understanding of safeguarding frameworks and thresholds
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

An enhanced Children’s Barred List DBS check is required for this role.

PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. 

Closing date: 11th June 2026 at 9 am.

Job Title: Human Resources Apprentice

Contract: Fixed Term (18 Months) with the potential to become permanent in an HR Administrator role upon successful completion.

Hours: 35 hours per week

Salary: £24,000 per annum

Location: Bloomsbury, London (with flexibility to work from home 2-3 days per week – 2 days initially)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the Role

Coram Group’s Human Resources team sits at the heart of the organisation and has a reputation for excellent customer service and advice. As the organisation continues to grow we are looking for an HR apprentice to support the work of the team. We are looking for an enthusiastic ‘can do’ person who wishes to pursue a career in HR. As part of the apprenticeship you will gain a Level 3 CIPD certificate in Human Resource Practice which will consist of both classroom based training and work based experience.

We are seeking someone who has good inter-personal skills, a willingness to learn and can be flexible in order to support the needs of a busy department. Previous experience of working within a HR team is not essential but you must be able to show experience of working in an administrative environment.

Working as part of this busy team there will be plenty of opportunities for the successful candidate to get involved in a wide range of activities and get a truly rounded view of HR. The apprenticeship will provide you with an excellent grounding for what will hopefully be a long successful career in HR.

The HR Apprenticeship scheme at Coram has had a proven track record of success with 3 of our current team members having originally successfully completed the scheme and gone on to become permanent team members in Administrator and Coordinator roles.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Sunday 7th June 2026 at 23:59

Interview Date: Week commencing 22nd June 2026. Interviews will likely involve a first round on Teams, and a second round in-person

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Youth Theatre Leader- Hull

• Lead a well-established weekly youth theatre programme for young people aged 11–19 in Hull
• Plan and deliver engaging workshops covering acting, devising, scriptwriting, movement, and performance skills
• Inspire confidence, creativity, and teamwork while supporting young people from diverse backgrounds
• Direct and develop youth theatre performances and contribute to outreach in local schools
• Work collaboratively with the team and visiting practitioners to shape high-quality creative experiences
• Play a key role in a growing charity dedicated to widening access to the performing arts

Duration & hours: Part time freelance contract, 5.5 hours commitment per week, workshops Mondays 3.30pm – 6pm school term time only, from 6th July 2026 to 12th July 2027 (with the possibility of extension)

The National Youth Arts Trust is a small performing arts charity that exists to widen access to the performing arts for young people from disadvantaged backgrounds - through giving bursaries for music, dance, and drama lessons, running youth theatre projects, and taking children to the theatre, often for the first time.

We are looking for an experienced youth theatre leader to join our team and help run our established youth theatre company in Hull each Monday after school at Liberty Academy.

About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Coram Family Lives is part of the Coram group.

About the role
We are looking for a community-based Youth Worker to build trusting, supportive, and collaborative relationships with vulnerable young people aged 10–12, particularly those with SEND or from low-income households, who are transitioning from Years 5 and 6 into secondary school. The Youth Worker will identify and address potential risk factors that may impact a young person’s successful transition to secondary school, as well as their overall wellbeing, confidence, and engagement.

The successful candidate will provide support to build the young person’s skills, confidence and resilience during this critical period and to engage positively at their new secondary school. This will include the delivery of targeted programmes, activities and 1:1 interventions that address the specific challenges faced by young people including bullying, social isolation, special needs, academic pressures or mental health issues.The support will be delivered in person within a variety of settings including Faith based groups, schools and youth centres. This post will also work closely with our Community Safety Champions project.

You will have the ability to build rapport with young people and engaging them in activities leading to empowerment and raising aspirations.

The salary for 10.5 hours per week is £8,312.20 per annum. 

To apply for this role, please click on the apply now to complete the application.

Closing Date: Sunday 7th June 2026. Interview Date: Week of 15th June 2026.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Moving Medicine Patients Project Coordinator - Job Description

Office and home based - Hybrid Working

With occasional travel for meetings, events or project delivery across the UK

Role Purpose

The Moving Medicine Patients Project Coordinator will support the delivery and coordination of nationally significant, cross-sector programmes aimed at reducing barriers to physical activity for people living with long-term health conditions.

The role works across major national projects, including the Sport England-funded Moving Together project and the FSEM and Nuffield Health partnership project focused on person-centred care pathways.

The postholder will coordinate project activity across health, physical activity, policy, academic and community sectors, supporting stakeholder engagement, governance, communications, events, evaluation and delivery.

This is a fast-paced, multi-partner role requiring organisation, initiative and the ability to maintain momentum across complex workstreams, contributing to wider systems-change efforts to improve access to physical activity and reduce inequalities.

Duties

· Coordinate day-to-day project activities across multiple projects and partners

· Schedule and manage meetings, events and stakeholder engagement activity

· Prepare agendas, take minutes and track actions from governance meetings

· Maintain project documentation including plans, trackers and reports

· Support communications outputs such as newsletters, briefings and stakeholder updates

· Assist with delivery of workshops, webinars and engagement sessions

· Liaise with partners, suppliers and stakeholders to ensure smooth delivery

· Support financial processes including invoice tracking and budget monitoring

· Contribute to evaluation activity, including data collection and feedback processes

Responsibilities

Project Coordination & Delivery

• Support planning and delivery of project activity across multiple national workstreams
• Maintain project plans, timelines, trackers and delivery actions
• Monitor progress and escalate risks, delays or issues

Stakeholder Engagement & Partnership Working

• Act as a key liaison between internal teams and external stakeholders
• Build and maintain effective relationships across sectors
• Support inclusive engagement with diverse communities and stakeholders

Events & Engagement

• Coordinate meetings, workshops, webinars and stakeholder events
• Support logistics, communications and follow-up actions

Communications & Resources

• Assist with internal and external communications, including updates and materials
• Support development and dissemination of project resources

Evaluation & Reporting

• Support data collection, evaluation and reporting processes
• Contribute to reports, presentations and documentation

Governance & Administration

• Provide secretariat support to governance groups and working groups
• Support financial administration and operational processes

Accountabilities

• Accurate and timely coordination of project activities and deliverables
• Maintaining up-to-date project plans, records and documentation
• Effective communication and coordination across stakeholders and partners
• Delivery of high-quality administrative, governance and event support
• Proactive identification and escalation of risks, issues or delays
• Contribution to project reporting, evaluation and continuous improvement
• Supporting inclusive and equitable project delivery

Job Attributes / Skills / Requirements

Essential

• Strong organisational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills
• Confident stakeholder engagement and relationship management across multiple partners
• Experience coordinating projects, programmes or partnerships
• Ability to work independently, proactively and as part of a team
• Experience supporting meetings, events, workshops or webinars
• Strong administrative and operational coordination skills
• High attention to detail with effective problem-solving ability
• Confident using Microsoft Office and cloud-based systems

Desirable

• Experience working in health, physical activity, public, charity or education sectors
• Experience working with clinicians, academics, policy stakeholders or people with lived experience
• Familiarity with UK healthcare systems, physical activity sector, or health inequalities
• Experience supporting communications, content development or resource creation
• Experience supporting evaluation, reporting or data collection processes
• Experience working across complex partnerships or systems-change programmes
• Experience using project management tools or financial systems (e.g. Xero)

Personal Attributes

• Highly organised and dependable
• Collaborative and relationship-focused
• Proactive and solutions-oriented
• Comfortable working within complexity and ambiguity
• Able to balance competing priorities calmly and effectively
• Passionate about reducing inequalities and improving access to physical activity and health

Qualifications

Essential

Educated to HND level or degree (or equivalent professional experience) in public health, sport, project management, healthcare, communications or a related field.

We’re looking for a Philanthropy Officer to join the Leeds Community Foundation team.

As a Philanthropy Officer, you’ll support the delivery of high-quality stewardship of donors, including administrative and communications support across the donor lifecycle.

Key information

Salary: £27,000 – £30,000 p.a. pro rata, dependent on experience

Hours of work​: 3 days per week (0.6 full time equivalent) including Mondays, usually worked between 9am and 5pm

Location: Leeds (city centre offices) with some work in Bradford, and hybrid working options

Contract term: Permanent contract subject to a three-month probationary period

Closing date: Thursday 2 July 2026

Interview date​: Wednesday 15 July 2026​

 About the role

The Philanthropy Officer role includes coordinating key aspects of donor engagement, database management and providing excellent donor care.​

It combines elements of relationship management, administration support and storytelling, to help sustain donor support and meet strategic objectives.

About you

We’re looking for someone with experience in administration, customer service, donor support or CRM use, and familiarity with fundraising or stewardship activity in a charity or membership organisation.

Equal Opportunities​

Leeds Community Foundation is an equal opportunities employer. The communities we serve are very diverse and we aim for our staff team to reflect those communities. We particularly welcome applications from people from communities experiencing racial inequity, and trans people, who are currently under-represented within our staff team. All applications will be considered solely on merit. As such, we redact details that may identify any protected characteristics on job applications.

How to apply

If you want to learn more about the role, and find details on how to apply, head to our website.

We are recruiting a Play and Events Coordinator to join our team. This role will be responsible for coordinating our commissioned Theatre in Education school tours in Scotland, London and Northern Ireland, as well as coordinating other DSMF fundraising, networking and information-sharing events.  

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol,
• have experience of project and event coordination, with excellent organisation skills
• be a skilled and effective communicator, both in writing and orally, with a range of people and agencies
• be proactive, self-motivated and confident to take initiative
• enjoy working as part of a small and busy team

The Job description, person specification and application form are available below.  Please click 'how to apply' to view the application form. 

Please share with anybody you think might be interested in joining our brilliant team!

Interviews are likely to be held on Tuesday 30th June.

Payroll and Pensions Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Payroll and Pensions Officer

Location: Islington based in our Central Office. You will be required to work Mondays in the office, plus an additional day within a service, with home working possible through the rest of the week. Additional days out may be required. Please note that unfortunately, there is no step free access available at our central office, and cannot be guaranteed at other locations

Salary: £30,000 annual

Shift Pattern: Fixed term contract until January 2027, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours due to tight payroll run deadlines, time in lieu will be provided in these cases.

About the Role

We're hiring an experienced payroll and pensions officer. You will join a small Payroll team, reporting to the Payroll and Pensions Manager. You will ensure efficient and accurate payroll operations, ensuring staff are paid correctly, on time. You will support in the preparation and processing of monthly payroll, coordinating effective and efficient end-to-end payroll and pensions administration, plus any relevant activity. The People and Culture team overall are a supportive and friendly team, who all have individual personalities and characteristics which bring us together to have a positive working environment as a team. 

Key Responsibilities Include:

• Take ownership of administrative tasks in the payroll and pensions process
• Be a point of contact for enquiries regarding payroll and pensions, to proactively resolve, signpost or seek support on any issues that arise
• Utilise database and HRIS to support payroll and pensions processes and auditing
• Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other statutory bodies
• Work collaboratively with the wider organisation to ensure consistency of information and processes

About You

We're looking for someone who is methodical, intuitive, and detail-oriented, who is able to tae ownership of your projects and workflows. You will hold some payroll and pensions experience and be ready to hit the ground running, able to use your own initiative to resolve challenges, and support with the running of cycles. You will be comfortable working in a fast paced environment, and will thrive in such circumstances. We're looking for someone who can build good professional relationships with others, and is happy to support the wider team and organisation.

• Experience within a similar role capacity required
• Experience providing a high level of quality administration and customer support is required
• Experience in providing a high level of numerical administration and communications is required
• Working knowledge and understanding of payroll, pensions, and other relevant laws and external policies is required
• Attention to detail is required
• High level of organisation skills is required
• Ability to work flexibily to meet the needs of the organisation is required
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete a DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Main Role & Responsibilities

The post holder is required to provide strategic leadership and oversight of all programme activity, ensuring all activity is delivered and evaluated effectively and in alignment with organisational goals.  

The successful candidate will lead and develop programme teams and oversee engagement, planning and delivery, and monitor risk and opportunities. They will develop strong relationships representing the organisation externally, and ensure programmes demonstrate clear impact and meet quality standards.

Role Requirements

Duties will include but not be limited to:

Strategic Leadership & Direction

• Lead all programme activity and ensure alignment with organisational goals
• Translate vision and strategic goals into actionable programme, content and priorities
• Identify opportunities for growth, innovation, and impact
• Contribute to wider organisational strategy and oversee the operationalisation of strategic goals
• Work closely with other heads of services to support strategic development

Programme Development & Design

• Oversee the development and evolution of programmes, content, and resources
• Ensure programmes are evidence-based, relevant, and high quality, aligning with quality standards, working closely with the insights team
• Lead needs assessments and stakeholder consultations to understand programme needs
• Embed inclusivity, accessibility, and best practice in all programme design

Programme Delivery & Operations

• Oversee the planning, implementation and delivery of all programmes
• Develop systems, processes, and timelines for consistent execution
• Manage programme budgets and resource allocation
• Identify and mitigate risks to delivery
• Identify opportunities for commercialisation of products and services

Performance, Monitoring & Impact Measurement

• Define KPIs and success metrics aligned to organisational outcomes
• Analyse data to assess programme effectiveness and impact
• Use insights to drive continuous improvement and strategic decisions
• Report on performance to senior leadership, funders, and stakeholders

Stakeholder & Partnership Management

· Build and maintain strong relationships with:

• • Partners and collaborators
  • Funders and commissioners
  • Community or beneficiary groups
• Represent the organisation externally at meetings, events, and networks
• Identify and develop strategic partnerships to enhance programme reach

Team Leadership & Management

• Lead, manage, and develop the delivery leadership team
• Participate in strategic development and oversee work within delivery and impact portfolio
• Work closely with other heads of services to provide support to the SLT
• Set clear objectives, expectations, and performance standards
• Provide coaching, mentoring, and professional development opportunities
• Foster a collaborative, inclusive, and high-performing team culture

Quality Assurance & Governance

• Ensure programmes meet quality standards and organisational policies
• Maintain compliance with relevant regulations and safeguarding requirements
• Oversee documentation, reporting, and accountability processes

Resource & Content Oversight

• Ensure the development of high-quality programme materials and resources
• Oversee content consistency, branding, and alignment with organisational values
• Ensure resources are accessible and effectively utilised

Financial Oversight

• Manage programme budgets and ensure cost-effective delivery
• Monitor expenditure and ensure alignment with funding requirements
• Support fundraising and contribute to funding proposals as required

Innovation & Continuous Improvement

• Work with Insight and Innovation team to stay informed of sector trends and best practices
• Encourage innovation in programme design and delivery
• Pilot and scale new approaches based on evidence and feedback

· Oversee development of all programmes and associated content and resources

Person Specification 

Essential

· Educated to degree level or have the equivalent experience

· A detailed understanding of education, Health and Social Care and family services and how to engage these sectors

· Confident leader with previous demonstrable experience in overseeing multiple programmes or portfolios with matrix management experience

· Proven track record of developing, delivering, and scaling programmes with measurable impact

· Experience working with a range of stakeholders, including partners, funders, and communities

· Experience managing budgets and resources effectively

· Experience of delivering regional and national programmes

· Strong understanding of programme design, delivery, and lifecycle management

· Understanding of partnership working and stakeholder engagement approaches

· Awareness of relevant policy, regulatory, and safeguarding requirements

· Strong strategic thinking skills with the ability to translate vision into actionable plans

· Excellent planning, organisational, and project management skills

· Ability to manage multiple priorities and complex programmes simultaneously

· Strong analytical skills with the ability to interpret data and drive continuous improvement

· Ability to define KPIs and measure programme success effectively

· Excellent interpersonal and communication skills, with the ability to influence and build relationships

· Proven ability to lead, motivate, and develop teams through coaching and performance management

· Strong commitment to quality, impact, and continuous improvement

· Collaborative and inclusive leadership style

· High level of integrity, accountability, and professionalism

· Adaptable and resilient in a dynamic and changing environment

· Passionate about the organisation’s mission and values

Desirable

· Experience of working in gambling harms prevention sector or another similar or related field

· Experience of operationalising strategic plans

· Experience in developing harm prevention programmes and or interventions

· Knowledge of sector trends, innovation, and best practice

· Leadership qualification

· An understanding of public health frameworks and approach to harm prevention

· An understanding of PSHE, PSE, Learning for Life and Work

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Community Outreach Worker (Bounce Back) x 3
Reference Number: 357
Reports to: Senior Community Outreach Worker/Team Lead
Contract: Permanent
Hours: 37.5 hours per week (Full time, Monday – Friday 9am – 5pm)
Salary: £26,000 - £27,000 per annum - depending on skills and experience, inclusive of Outer London Weighting (OLW)
Based: Kingfisher Court, Radlett WD7 / Albany Lodge, St Albans AL3 / Borehamwood Wellbeing Centre WD6 + Outreach

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in psychiatric hospitals across Hertfordshire, based at Kingfisher Court in Radlett and Albany Lodge in St. Albans.

About the Role:

The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people’s homes.

The Bounce Back Worker will be based at Kingfisher Court, Albany Lodge and Herts Mind Network Centres, promoting joint working between Kingfisher Court, Albany Lodge staff and HMN, creating a seamless pathway into community support for clients recovering from mental ill health.

The aims of the Bounce Back service are; to provide up to 10 sessions of emotional and practical support, advice and information to patients. We will visit patients on the ward and continue the sessions in the local community and in patients homes once discharged. We will facilitate a smooth and timely hospital discharge.

The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity.

Key Responsibilities

• Receive referrals from the ward teams at Kingfisher Court, Albany Lodge and other appropriate hospitals across Hertfordshire.
• Provide practical and emotional support to encourage patients to develop their independence within their local community.
• Facilitate a smooth discharge from hospital back to the community.
• Have a solid understanding on the dual effect of mental health and drugs and alcohol.
• Monitor outcomes and evaluate the service.
• Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly.
• Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

The closing date for applications is Friday 5th June at 5pm.
Interviews will be held on Friday 12th June and Monday 15th June at the Watford centre.
N.B. Please quote reference number 357 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.