Supporter insight manager jobs

Job Title: Chief Operating Officer (with CFO responsibilities) 

Location: Rugby or Hybrid/ Home with ability to travel to meet the charity’s needs
Reports to: Chief Executive Officer (CEO)
Salary: £68,000 - £75,000  
Contract Type: Full-time, Permanent
Closing Date: 21st August 2026

About HCPT

HCPT is a UK-based charity that provides life-changing pilgrimage experiences to Lourdes for children and adults with disabilities, complex medical needs, and social challenges of all faiths, and none. Every Easter and Summer, HCPT brings together thousands of volunteers, medical professionals, and chaplains to support pilgrims in a joyful, inclusive, and faith-filled environment. Our work is rooted in Christian values, community, and the belief that every person is uniquely gifted and loved.

Role Overview

The Chief Operating Officer (COO) is a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes leadership of all business support functions; Finance, HR, IT and Governance, working with and through internal teams and external business partners.  As such we are looking for an experienced chartered accountant who is also astute in leading the wider business operation of medium sized charity.

The postholder will have oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, care & safeguarding, compliance and infrastructure and will support the CEO to develop a culture of accountability and high impact, whilst staying true to our values of: Compassion, Faith, Inclusion, Community and Celebration.

The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is:  THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.

This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day. The role also requires the post holder to travel to and work in Lourdes for two weeks over Easter each year, leading operational delivery of our largest annual pilgrimage.

Key Responsibilities

Strategic & Operational Leadership

• Work closely with the CEO to implement HCPT’s strategic plan and vision.
• Lead and line manage internal business support functions and outsourced partners across; finance, HR and IT delivering excellence in our infrastructure.
• Support the CEO to realign the resources of the charity to improve performance, build capacity and increase impact, utilising the best in digital and AI tools to simplify complexity and create capacity.
• Lead on the development and tracking of departmental KPIs and dashboards, developing a culture focused on personal accountability, performance, quality management and continuous improvement.
• Support CEO to develop Operational Risk Register, Disaster Recovery and Business Continuity Plans.
• Line manage our Head of Care and Safeguarding, ensuring compliance with policies, procedures, and working as part of the wider care and safeguarding committees to anticipate legislative and other changes to how we deliver our mission in partnership with the CEO and Board of Trustees.
• Support CEO in project management of system migration and development of AI tools which drive efficiency and quality of service delivery.
• Support CEO in quality management and articulation of impact for all stakeholder groups.
• Deputise for the CEO as required.

Finance & Business Support Function Management

• Own and lead all financial strategy, planning, budgeting, forecasting, and reporting across the organisation. 
• Lead the internal finance team and external partners to deliver accurate, timely monthly and quarterly management accounts and financial insights. 
• Develop and implement HCPT’s long-term financial strategy, including reserves policy, sustainability planning, and scenario modelling. 
• Oversee cashflow management and liquidity planning in line with appropriate reserves levels, ensuring the financial resilience of the organisation. 
• Ensure robust financial controls, policies, and compliance with all statutory requirements, including VAT, Corporation Tax, and charity regulations. 
• Lead the organisation’s annual audit process and act as the primary finance liaison with auditors. 
• Drive value-for-money, cost optimisation, and financial efficiency across all operations and pilgrimage programmes. 
• Provide strategic financial insight, analysis, and challenge to the CEO and Board of Trustees, including leading financial reporting to the Board. 
• Partner with fundraising teams to support financially robust grant applications, pricing strategies, and impact reporting. 
• Oversee financial governance and reporting alignment across UK and French operations. 
• Lead and manage all business support functions, including HR, IT, and governance, ensuring effective integration with financial planning and control.

Performance Management & Growth

• Support the CEO with development and implementation of HCPT’s strategy for growth, ensuring all departments understand their roles and responsibilities, demonstrated by high performance.
• Lead on the development of HCPT-wide KPIs in the UK and French organisations and support the CEO to deliver the step change in a culture of accountability and leadership at every level.
• Devise and develop reporting frameworks and a dashboard for operational management reporting which links into the quarterly Board pack.

Governance & Compliance

• Ensure compliance with UK charity law, care & safeguarding regulations, data protection requirements, and health & safety standards.
• Maintain risk registers and lead on safeguarding and incident response protocols, working with and through the Head of Care & Safeguarding.
• Support the CEO and Board of Trustees with operational reporting and risk management as the key point of contact with our volunteer leaders relating to the business operations of the charity.
• Assume Company Secretary duties and ensure all legal and fiscal records and annual returns are prepared on time to our regulators, working in partnership with our professional services advisers, CEO, SLT and Board of Trustees.

 

 

People & Volunteer Management

• Lead and support a team of staff and volunteers, fostering a culture of compassion, professionalism, and collaboration.
• Oversee HR policies, recruitment, training, and wellbeing.
• Promote diversity, equity, and inclusion across all operations.

Systems & Infrastructure

• Ensure our systems and infrastructure are fit for purpose and can enable positive customer service approaches and develop SLAs internally and externally and which include what the organisation needs from our volunteers.
• Oversee the development and maintenance of systems for group registration, medical records, safeguarding, and volunteer management, including disposal in line with information lifecycle management and legislation governing this.
• Ensure data security, operational efficiency, and user-friendly processes for data management in line with GDPR and applicable data protection law.

Person Specification

Essential

• Significant experience in a senior operational leadership role, ideally within a UK charity or faith-based organisation.
• Strong demonstrable financial leadership and management of a medium sized charity with a turnover of £4m plus, and a recognised accountancy qualification (ACA, ACCA, CIMA).
• Strong experience of developing and delivering improvement methodology in change management programmes.
• Strong understanding of UK charity governance, safeguarding, and financial management.
• The ability to travel to Lourdes for two weeks each Easter to deliver the largest annual event for the charity.
• Excellent leadership, communication, and interpersonal skills.
• An understanding of HCPT’s spirituality, mission and values.

Desirable

• Experience working with Lourdes pilgrimages or Catholic diocesan structures.
• Familiarity with medical or care provision in a group travel context.
• Experience working in cross-cultural environments.

N.B. Please note the duties listed are not exhaustive and the charity may require different or additional duties to be undertaken depending on changing business needs.

What We Offer

• A meaningful leadership role in a mission-driven charity
• Flexible working arrangements and generous annual leave
• Up to 5% employer pension contributions, based on employee contributions
• Group life cover and healthcare benefits
• Opportunities for spiritual and professional development
• The chance to make a lasting impact on the lives of children and adults with additional needs

HCPT is committed to safeguarding children and adults at risk. The successful candidate will be required to complete an Enhanced DBS check before appointment, and references will be taken up prior to confirmation

Role Purpose

Supports delivery of our email and CRM marketing strategy, bringing the story of Trussell and our community of food banks to life through insight-led communications.  Working alongside the Email & CRM Marketing Manager and collaborate with insight, fundraising, mobilising and wider programme teams to build and deliver highly engaging communications and journeys.

Key Responsibilities

Email design and delivery

· Support the Email Marketing and CRM Manager in designing and delivering insight‑led, data‑driven email campaigns and supporter journeys that strengthen engagement and drive activity that delivers programme goals.

Journey and automation delivery

· Work with teams across the organisation to build and deliver email journeys and automated workflows for a range of audiences, supporting effective CRM campaign delivery and driving stronger audience engagement.

Analysis and reporting

· Support the analysis and reporting of email performance, working with Insight, Supporter Data teams and audience owners to identify trends, evaluate effectiveness, and implement improvements.

Segmentation and data management

· Aid with the creation and management of audience segments and data models to support our audience strategy and ensure relevant and timely communications.

Testing and optimisation

· Collaborate with teams to design and deliver testing and optimisation tactics to drive email and journey performance, embedding a culture of testing and learning to drive continuous improvement.

Copywriting and content

· Create highly engaging copy and content for email and CRM marketing activity and acting as internal consultant to teams developing email content, ensuring alignment to our brand and in line with email best practice and continual skilling up of content providers.

Person Specification

Core Knowledge

• Experience of delivering audience-focused and accessible email and CRM communications

• Understanding of CRM systems and marketing automation platforms.  Some knowledge of Salesforce and Marketing Cloud would be an advantage

• Understanding of the laws and regulations around email marketing, including the Data Protection Act and UK GDPR

Essential Skills

• Detail oriented and highly organised

• Excellent prioritisation and time management, capable of managing multiple campaigns simultaneously

• Knowledge of email marketing metrics and experience analysing metrics and reporting

• Excellent written and verbal communication skills, particularly email copy best practice

• Stakeholder management and influencing skills

Key Experience

· Passionate about delivering excellent supporter experiences

· Highly collaborative and able to operate in a multi-stakeholder environment

· Demonstrates a commitment to the values of Trussell

· Demonstrates empathy for people from disadvantaged, marginalised or socially-excluded backgrounds

· Ability to think tactically, identify opportunities for improvement and act on them

Communications Manager

£40,000+ | Central London (Hybrid) | Permanent | 4-Day Working Week

Are you a communications professional who loves turning ideas into impactful campaigns?

We're partnering with an ambitious international charity looking for a Communications Manager to help deliver engaging, high-quality communications that raise awareness of its work and inspire audiences around the world.

Working across campaigns, media, digital content and brand communications, you'll manage a varied portfolio of projects, working with colleagues across the organisation to bring stories to life and ensure communications are delivered to a consistently high standard.

The role

Reporting into the Director of Communications, you'll play a key role in planning, coordinating and delivering communications activity across multiple campaigns, events and strategic priorities.

You'll be responsible for:

• Managing communications projects from planning through to delivery, ensuring deadlines are met.
• Creating engaging content for digital, social media, web, email and print.
• Identifying compelling stories and adapting them for different audiences and channels.
• Supporting media opportunities, campaigns and organisational events.
• Managing content across digital platforms in line with brand guidelines.
• Working collaboratively with internal teams and external partners to deliver communications activity.
• Monitoring performance and using insights to continually improve communications.

About you

You'll be an organised and proactive communications professional with experience delivering high-quality communications across a range of channels.

You'll ideally have:

• Experience managing multiple communications projects simultaneously.
• Excellent writing, editing and proofreading skills.
• Experience creating content for social media, websites, email and wider digital communications.
• Strong stakeholder management skills and the confidence to work across different teams.
• Good editorial judgement and an eye for identifying engaging stories.
• Strong organisational skills and the ability to prioritise competing deadlines.
• Experience using project management platforms such as Monday.com would be an advantage, although this isn't essential.

What's on offer?

• Salary from £40,000 (depending on experience)
• Hybrid working (typically 1–2 days in the London office)
• An innovative 4-day working week (Monday-Thursday)
• Excellent learning and development opportunities
• Pension scheme
• Life assurance
• Cycle to Work scheme
• Season ticket loan
• Home office allowance
• A collaborative, supportive team working on issues with global impact

If you're an experienced communications professional looking to join a purpose-driven organisation where your work can make a real difference, we'd love to hear from you.

Applications will be reviewed on a rolling basis, and we may close this vacancy early if we receive a high volume of suitable applications or appoint before the closing date. The closing date is Thursday 13 August at 11.59pm GMT.

Support & Impact Manager

12 month fixed-term contract - Must be available to start October 2026.

£40,000 - £46,000 per annum dependant on relevant skills and experience.

Location – Home-based with regular travel across a designated region and to our office as required. This role will cover a region comprising East Riding, Lancashire, Lincolnshire, Nottinghamshire, and Sheffield & Hallamshire. The role requires regular travel across this geographical area, and successful candidates must be able to travel throughout the region as required to fulfil the responsibilities of the role. 

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

As Support & Impact Manager, you'll work with organisations after funding has been awarded, helping them successfully deliver projects, comply with grant conditions and maximise the long-term impact of their investment.

You'll build trusted relationships with grant recipients and partners, providing expert advice, guidance and constructive challenge throughout the lifecycle of funded projects. You'll monitor performance, analyse project data, support organisations to overcome challenges, and ensure outcomes are evidenced to demonstrate the value of our investment and protect Funding Partner resources.

This is a varied role combining relationship management, performance monitoring, compliance, data analysis and continuous improvement, offering the opportunity to make a real difference to communities across England.

About the Football Foundation

Over the last 25 years, the Foundation has awarded more than 75,000 grants worth more than £1.3 billion to deliver the grassroots facilities that every community across the country needs and deserves.

As the biggest sport charity in the country, we’re a unique partnership between key football partners with a shared goal – ensuring every community in England has a great place to play. 

We’re incredibly proud of the difference we’ve made to grassroots sport up and down the country since we started our journey, but we’re not slowing down any time soon.

What are we looking for?

We are looking for someone with experience in grant management, programme management or a similar post-award environment, with a proven ability to build and maintain effective relationships with a wide range of stakeholders.

You'll be confident providing expert advice, support and constructive challenge to drive performance and achieve successful outcomes. Strong communication, organisational and analytical skills are essential, along with the ability to interpret data, produce meaningful reports and identify opportunities for continuous improvement.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £40,000 - £46,000 per annum, dependant on relevant skills and experience. 

You will be entitled to 25 days annual leave plus bank holidays. The Foundation also offer a generous pension scheme (8% employer contribution), free healthcare provision, a monthly gym subsidy, death in service benefit free match tickets and access to selected events at Wembley

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you require any adjustments during the recruitment process, whether at the application or interview stage, please contact us. We will discuss your needs and give consideration to any reasonable adjustments requested.

The closing date for applications is: 23 August 2026 at midnight.  

Virtual interviews will be 1 September, with in-person interviews held week commencing 7 September 2026.

We appreciate the time and effort that every applicant invests in applying to join us. Due to the high volume of applications we receive, we are only able to contact candidates who are shortlisted for interview. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful on this occasion.

Please note that you must be eligible to work in the UK to apply.

Oriau: 28awr yr wythnos (0.8 Cyfwerth â Llawn Amser) | Cyfnod penodol: Blwyddyn o’r penodiad

Gradd B: £25,178 – £27,241 (pro-rata)

Dyddiad cau ar gyfer gwneud cais: hanner nos ddydd Sul 23 Awst

Dyma gyfle cyffrous i chwarae rhan hollbwysig o ran gyrru Cymdeithas Ddysgedig Cymru yn ei blaen: sicrhau ein bod yn gweithredu hyd gorau ein gallu – fel sefydliad effeithiol a phroffesiynol sy’n cael ei reoli’n dda – fel y gallwn gyflawni ein strategaeth uchelgeisiol er budd Cymru. Bydd ein Cynorthwyydd Gweithrediadau yn darparu cymorth amhrisiadwy i’r tîm Gweithrediadau, Cyllid a Llywodraethu i sicrhau bod ein sefydliad yn cael ei redeg yn ddidrafferth.

Byddai’r swydd hon yn addas ar gyfer unigolyn rhagweithiol, trefnus sy’n rhoi sylw i fanylion ac a fyddai’n mwynhau swydd amrywiol yn cefnogi tîm deinamig, a bod yn rhan ohono. Ar gyfer rôl lefel Cynorthwyydd, nid ydym yn disgwyl i chi fod â phrofiad sylweddol o waith blaenorol, ond rydym yn chwilio am rywun sy’n gallu ysgogi ei hun, sydd ag awydd i ddysgu, ac mae agwedd ragweithiol wrth gynorthwyo pobl eraill a dod o hyd i ddatrysiadau yn hanfodol.

Mae CDdC yn cefnogi unigolion sydd wrthi’n dysgu Cymraeg. Nid yw bod yn rhugl yn y Gymraeg yn ofynnol ar gyfer y swydd hon, ond mae’r gallu i gyfathrebu yn y Gymraeg yn ddymunol, a’r parodrwydd i ddysgu yn hanfodol.

************************************

Hours: 0.8FTE (28hrs per week) | Fixed term: 1 year from appointment

Salary: Grade B: £25,178 – £27,241 (pro-rata)

Application deadline: midnight on Sunday 23 August

This is an exciting opportunity to play a key role in taking the Learned Society of Wales forward: ensuring we are operating at our very best – as an effective, well-governed and professional organisation – so that we can deliver our ambitious strategy to benefit Wales.  Our Operations Assistant will provide invaluable support to the Operations, Finance and Governance team to ensure the smooth running of our organisation.

This post would suit a proactive, organised and detail-focussed person who would enjoy a varied role supporting, and being part of, a dynamic team. For an Assistant-level role we do not expect you to have substantial previous work experience, but we are looking for a self-starter with a keenness to learn, and a proactive attitude to assisting others and finding solutions is essential.

LSW supports active Welsh learners at all levels. Fluency in Welsh is not a requirement of this post, but the ability to communicate in Welsh is desirable and a willingness to learn is essential.

We're looking for a kind, compassionate and resilient Night Support Worker to join our Young people Social Care Service in Bracknell. No personal care or experience is required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by Management staff
* Meet customers regularly for support sessions, providing emotional and practical support
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
* Support customers to take care of their living environment, providing emotional and
* practical support to ensure customers enjoy a high-quality accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Support customers to apply for benefits and manage their bills.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
* Approachable and open to others
* Enjoy working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure
* their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible in work roles
* Open to feedback and good insight into self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused and enjoys helping people
* Is motivated towards excellence and improvement of personal performance with a can do
* attitude
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:
Essential
* Good Listening and Communication skills
* Good organisational skills § Ability to learn and develop within your role
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
* Good standard of English and Maths
* Good standard of IT skills
Desirable
* Experience working in mental health customer group
* Experience of working within supported housing environment
* Experience of working as a support worker or similar role
* Experience of working with multi disciplinary teams

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

About Bank Workers Charity

We’re the charity for past and present bank employees and their families – here when life gets tough.

Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support-from expert advice and specialist referrals to financial grants.

We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company

About the role

We are looking for an experienced and compassionate Interim Visiting Caseworker to join our Services & Grants team for 12 months. This home-based role will support clients across the North West of England, with regular travel to meet clients and work with partners.

You will manage a varied caseload, complete in-depth assessments by phone, video call or face to face, and provide practical advice, advocacy and ongoing support to clients experiencing crisis, distress, financial difficulty, disability, long-term health conditions or other complex challenges.

Key responsibilities

• Assess client needs and agree tailored support plans.
• Provide advice and guidance on welfare benefits, budgeting, housing, employment, care, debt and wellbeing.
• Support benefit checks, mandatory reconsiderations and appeals where appropriate.
• Prepare clear case notes and grant reports and maintain accurate records.
• Work with statutory agencies, partners and referral organisations to secure the right support for clients.
• Follow safeguarding, confidentiality, data protection and lone working procedures at all times.

About you

You will have significant experience supporting people in distress or crisis, including people living with disability, long-term health conditions or complex personal circumstances.

You will be confident managing a caseload, assessing needs, prioritising effectively and building trust while maintaining clear professional boundaries.

• Strong knowledge of welfare benefits and client support services.
• Excellent communication, administration and report-writing skills.
• Ability to work independently from home and travel regularly across the North West.
• Willingness to travel to London at least once a month, and more often where required.
• Experience of grant administration, partnership working, CRM systems or benefit appeals would be advantageous.

What we offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include

• 28 days holiday, plus statutory bank holidays
• 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions
• A wide range of employer funded wellbeing experiences through Heka
• Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)
• Group Life Cover (three times annual salary)
• Weekly wellbeing half hour
• Employee Assistance Programme

If you are a skilled caseworker who can quickly build relationships, provide practical and compassionate support, and make a meaningful difference to people facing challenging circumstances, we would welcome your application.

Are you a relationship-focused sales professional who enjoys developing long-term partnerships rather than chasing quick wins?
 
 
TPP Recruitment is supporting a leading UK awarding organisation to recruit a Commercial Manager. This is an exciting opportunity to inherit an established portfolio of customers and prospects while driving growth across a well-respected organisation with ambitious plans for the future.
 
Operating within the education and skills sector, you will work with colleges, training providers, adult education organisations and employers, building trusted relationships that deliver excellent customer retention alongside sustainable new business growth.
 
 
Salary: £47,859 per annum
Employment type: Permanent
Working arrangements: Remote (UK based), with travel required to Lancaster (UK) Head Office as required. This role involves frequent travel and overnight stays.
Working pattern: Full-time, 35 hours per week
Other benefits:

• Generous bonus structure
• Significant autonomy and ownership of your region
• Extensive opportunities for career progression and professional development
• Join a supportive and collaborative commercial team
• Work for an organisation with a strong reputation across the education and skills sector

 
 
About the Organisation
 
TPP Recruitment is supporting a well-established UK awarding organisation that develops qualifications and learning solutions which support individuals, employers and training providers nationwide.
 
With a strong reputation for customer service and partnership working, the organisation is committed to growing its market presence while maintaining excellent relationships with existing customers.

About the Role
 
As Commercial Manager, you will take responsibility for a portfolio of existing customer accounts across the West Midlands, Wales and Southwest region, while also identifying and securing new business opportunities.
 
This is a highly client-facing position, with regular travel across your territory and approximately two to three days each week spent meeting customers and prospects. The sales cycle is consultative and relationship-led, requiring patience, credibility and a long-term approach to business development.
 
You will be responsible for customer retention while building a strong pipeline of new opportunities and contributing to regional growth targets.

Key Responsibilities
 

• Manage and develop relationships with existing customer accounts
• Maintain a minimum customer retention rate of 95%
• Identify, develop and convert new business opportunities across your region
• Deliver against annual new business growth targets
• Create and manage a robust sales pipeline through consistent prospect engagement
• Conduct regular customer visits and account reviews
• Present to senior stakeholders, decision-makers and prospective customers
• Use CRM systems to track opportunities, forecast income and monitor performance
• Work closely with marketing, customer service and product teams to support growth
• Gather customer intelligence and market insight to influence future development
• Represent the organisation at meetings, events and conferences

 
 
Skills / Experience Required
 

• Successful experience in sales, business development, account management or partnership management
• A strong track record of achieving commercial targets and growing customer relationships
• Excellent communication, presentation and stakeholder management skills
• Experience managing multiple accounts and opportunities simultaneously
• The ability to work independently while collaborating effectively with colleagues
• Strong organisational and planning skills
• A customer-focused and consultative approach to sales
• Experience within education, awarding organisations, training providers, further education or skills-based sectors (desirable)
• Knowledge of qualifications, assessment or learning services (desirable)

 
 
To Apply
 

• Please submit your CV outlining your relevant commercial, sales or business development experience.

 
 
Interview Process
 
The interview process will vary depending on location:
 

• Candidates based near the organisation's Northwest office will attend a single in-person interview
• Candidates based further afield will complete a two-stage process, comprising an online interview followed by a final in-person interview

 
As part of the selection process, shortlisted candidates will be asked to deliver a presentation outlining their proposed first 30, 60 and 90 days in the role.
 
 
Deadline
 

• Applications are being reviewed on a rolling basis until the position is filled.
  • Early application is recommended.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.

The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.

Impact and Evaluation Lead
 Permanent, Full time – 35 hours per week |  £33,500 per annum | Ambleside preferred, with hybrid working considered (Ambleside/Bradford)
 

Join Our Team: Help us prove what works. Help us do even more of it.

At Brathay, we believe every child and young person deserves the opportunity to feel like their best self and thrive within their community.
 

For 80 years, we've been creating life-changing opportunities through community early help, youth work, outdoor learning and experiential programmes. Every year we work alongside thousands of children, young people, families, schools and communities across the UK, helping to build their brighter futures.

We're now looking for an exceptional Impact and Evaluation Lead to help us understand, evidence and strengthen the difference our work makes.

This is a pivotal role at the heart of our organisation. You'll champion high-quality data and reporting. You'll work with colleagues across the organisation to improve data quality, develop meaningful dashboards and reports, and ensure information is used. Your work will help shape strategic decision-making, strengthen funding relationships, support innovation and, most importantly, ensure we continue delivering meaningful outcomes for children and young people.

If you're passionate about turning data into insight, evidence into action, and stories into influence, we'd love to hear from you.

What You'll Do

As our Impact and Evaluation Lead, you will:

• Lead and develop Brathay's organisation-wide impact and evaluation framework
• Maintain and develop robust, practical approaches to measuring outcomes and impact
• Analyse quantitative and qualitative data to generate meaningful insights
• Translate complex information into compelling reports, dashboards and impact stories
• Work closely with delivery teams to embed a culture of learning, reflection and evidence-informed practice
• Support teams to collect high-quality monitoring and evaluation data
• Produce reports for funders, commissioners, trustees and senior leaders
• Identify opportunities to strengthen our evidence base and demonstrate social value
• Champion continuous improvement by ensuring learning influences future programme design and delivery

We're Looking For Someone Who

• Has experience leading impact, evaluation, research or performance measurement activity.
• Can confidently analyse and interpret data from multiple sources.
• Enjoys transforming evidence into clear, engaging and influential narratives.
• Can balance strategic thinking with practical implementation.
• Builds trusting relationships, collaborates and influences colleagues at all levels.
• Is curious, analytical and committed to learning.
• Shares our passion for improving outcomes for children, young people and communities.
• Understands outcomes-based approaches within charities, education, youth work, community development or related sectors.

Whether your background is in evaluation, research, service improvement, insight, impact measurement or performance management, we are interested in hearing from people who can bring expertise, energy and fresh thinking to this important role.

Why Join Brathay?
 

At Brathay, you'll join a values-led organisation where learning, innovation and collaboration are at the heart of everything we do.

You'll have the opportunity to:

• Develop and influence how impact is understood and utilised across the organisation.
• Work alongside passionate colleagues who are committed to changing lives.
• Help strengthen services that support children, young people and families.
• Contribute to national conversations on youth work, outdoor learning and early help.
• Develop innovative approaches to evidence, learning and impact.
• Be part of an organisation with an ambitious vision and a strong track record of delivery.

Most importantly, your work will help ensure that the voices, experiences and outcomes of children and young people are at the centre of our decision-making.

A Career with Purpose

Behind every dataset is a young person who has gained confidence.

Behind every outcome measure is a young person that feels better supported.

Behind every evaluation report is an opportunity to improve lives.

If you're excited by the idea of using evidence, insight and learning to create lasting change, we'd love you to join us.

Apply Now

Your expertise could help us demonstrate our impact, improve our practice and create even more opportunities for children and young people to thrive.

Closing Date: Noon Monday 10th August

Interview Date: Wednesday 19th or Friday 21st August (Interview will be on one day only, in Ambleside)
 

Brathay Trust is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to appropriate safeguarding and recruitment checks.
 

Brathay is committed to building a diverse and inclusive workforce and welcomes applications from all backgrounds and communities.

The National Theatre is a creative organisation like no other, and we want to tell the story of our impact, our reach, and our global ambition with clarity, creativity and purpose. The Communications Manager, Corporate & Campaigns, will play a pivotal role in helping more people understand the NT’s mission, creating communications activity that celebrates the extraordinary range of our work and builds support for our priorities. You’ll lead on imaginative, impactful campaigns that put the National Theatre centre-stage.  You’ll work on the communications for our wide-ranging Learning programme, which includes our work with schools, training and skills, and talent development, alongside our new Nationwide partnership. And you’ll collaborate with our colleagues across Development, Policy, Finance, Data & Insight, Sustainability, Strategy and elsewhere to showcase and support their work. Together with the Senior Communications Manager, Corporate & Campaigns, you’ll shape and deliver a new communications and campaigns approach that will bring to life our priorities. And best of all, you’ll be surrounded every day by the best, most creative theatre-makers in the world and part of a fun, highly skilled communications team! This role sits within the Show Publicity and Corporate Communications team, working closely with colleagues across the NT to develop campaigns that connect our work to the issues, audiences and stakeholders that matter most.

The successful candidate will have the following:

• Experience in creating and leading corporate communications strategies and integrated campaigns that strengthen organisational reputation and drive advocacy.
• Demonstrable experience in generating new ideas and creative approaches in corporate storytelling, including digitally, delivering measurable outcomes.
• A track record of leading impactful, results-driven policy and advocacy communications, influencing decision-makers and shaping external narratives.
• Advanced media relations, messaging and copywriting skills; experience in managing reputational issues; confident in high-pressure situations with sound judgement.
• Experience in using data and insights to develop narratives, set KPIs and evaluate impact.

If that sounds like you, this may be the role for you!

Please note

The closing date for the receipt of a completed application is Sunday 2nd August 2026 at 23:59pm.

We are looking for a Global Senior Prospect Research Manager to support the Global Philanthropy Team, to build a high-quality prospect pipeline to support fundraising growth, for an incredible animal welfare charity.

This is a hybrid working role, with two days per week in the Surrey office.

This role is reporting to the Associate Director, Global Philanthropy and will oversee:

• Prospect Research -Leading and strengthening the global prospect research function, ensuring it effectively supports ethical fundraising growth across key markets.
• High Potential Prospects-Identifying, researching and prioritising high-potential prospects from Salesforce and other sources, working closely with colleagues in CRM & Insights.
• Profile Creation-Producing clear, high-quality prospect research profiles to support donor cultivation, relationship development and strategic decision-making.
• Ethical Screening -Leading on due diligence and ethical screening, ensuring a consistent and rigorous approach across donors and markets.
• Data and Reporting-Using data, insight and reporting to analyse prospect pool, identify new donor opportunities and support accurate, compliant donor records.

About you:

You will need to bring strong prospect research experience, from an international fundraising team or comparable environment, alongside a good understanding of global philanthropy trends, donor behaviour and ethical fundraising practice.

You'll have to be confident in turning research into clear, useful insight for fundraisers, with the ability to build strong working relationships across teams and communicate findings in a way that supports action.

You'll also have excellent attention to detail and the ability to self-manage a varied workload in a busy, values-led environment.

Why this role:

This is an exciting opportunity to help connect passionate supporters with an incredible animal welfare charity dedicated to paving the way for a new era where people, wildlife and the planet thrive. You would be joining a supportive, flexible workplace with a strong focus on wellbeing and development, including 25 days annual leave + bank holidays, 24/7 GP access, Employee Assistance Programme and MHFA support, Premium Calm App subscription, Electric car scheme, defined contribution pension scheme, free onsite parking and office next to mainline station and much more.

Closing date: Friday 14 August 2026
1st Stage (Teams) Interview: Thursday 20 August 2026
2nd Stage (Face to Face) Interview, with task:Thursday 27 August 2026

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

As a Member Relationship Lead, you'll build and sustain trusted relationships with members and their supporters throughout their time with Good Company. You'll play a pivotal role in helping our members to connect with people, opportunities and support, enabling them to continue living the life they choose for longer.

This is a relationship-led role. You'll be a consistent presence for members. You will take the time to get to know them and help them build on their strengths, make informed choices and discover what's possible through Good Company and their wider community.

You will work closely with colleagues and volunteers, helping to ensure that every member has someone who genuinely knows them and understands what matters to them.