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The Kids Network
£28,000 - £32,000 per year
Looking for a positive, problem solving, team-player to drive forward our systems, operations and processes.
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PACT (Parents and Children Together)
Salary range: £26,160 - £29,065 per annum
Parents And Children Together have an exciting new opportunity for a Media Content Officer to help us drive our ambitions forward.

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Shared Lives Plus
£23,004 per year (This is calculated Pro-rata on a full time equivalent of £38,689)
We are seeking a dynamic, creative, and motivated individual to lead the local project in Stoke on Trent.
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Finsbury Park, Greater London
£28,000 - £32,000 per year
Permanent, Part-time, Full-time
Job description

The Kids Network is looking for the next process loving, team player to join our growing team to transform the lives of little Londoners through slick and efficient operation management.                

About the role

35 hours per week (5 days pw)

Mostly home based with 1 day a month in office, with optional extra days. 

We can be flexible for the right candidate

This new and exciting role  will take the lead in identifying and developing systems, processes and policies to help us be the most effective we can in supporting children to live the lives they deserve. Whist developing new plans this post is both an operational and strategic role offering space to grow and develop with the organisation.

We are not expecting our ideal candidate to know everything about this role right away, we do expect professionalism, a high level of organisation, an ability to lead projects and a willingness to learn, to approach the role with positivity, whilst not being afraid to ask for guidance to help them grow within this fantastic opportunity.

Key Responsibilities

Operational Leadership

  • Provide staff with professional leadership and expertise, keeping up to date with relevant professional developments, technical and legal information and best practice
  • Build a strong working relationship with the CEO, COO and board of trustees,
  • Take an organisational lead role in contract compliance,
  • Take an organisational lead role in HR and Operational policies & procedures and the implementation of these across The Kids Network,
  • Manage a range of contracts and service level agreements and negotiate agreements to cover new activities,
  • Ensure that complaints and incidents are recorded and dealt with fairly and efficiently,
  • Manage the organisational risk register, working with the SLT and appointed trustee to ensure its accuracy.


Quality and Compliance

  • Ensure that all data is collected, collated, and submitted in line with our data protection policy, GDPR, annual contracts and funders requirements,
  • Work collaboratively to obtain London Youth's Bronze Quality Mark to achieve sector level quality assurance.


Financial Management

  • Liaise with the SLT in the preparation and management of budgets,
  • To monitor project income and expenditure and to ensure that budget holders manage their budgets in line with The Kids Network’s financial policy and procedures,
  • Work with the CEO, COO  and Beehive (external finance department) to manage staff salaries and NEST pension contributions and employment legalities and follow our financial processes
  • To produce financial project reports/budgets for CEO,  and Fundraising Team as and when required.  


  • Lead on key organisational polices, reviewing and formulate and ensure wide consultations in line with our policy tracker and People and Safeguarding board sub-committee,
  • Induct and support and appraise Incoming staff members to the organisation,
  • Offboard outgoing staff members,
  • Develop and deliver four staff training days per annum in identified operational areas of day-to-day work (e.g. First Aid, Safeguarding etc),
  • Co-design, develop and implement an organisation wide wellbeing strategy,
  • Organise exciting and inventive staff & volunteer team building and social events.


IT and systems management

  • Lead the development of our CRM system, Salesforce, becoming the organisation champion providing training sessions where required,
  • Own the Information Management of the organisation in line with GDPR, ensuring access restrictions, and timely filing of data,
  • Manage our external contractor to ensure TKN equipment Is secure and up to date In line with policy.


Health & Safety

  • Undertake regular Health & Safety inspections in line with our policies and procedures,
  • Ensure Health and Safety policy and procedures are up to date,
  • Carry out Risk Assessments of all facilities, employees, volunteers and for all activities,
  • Advise CEO, COO and Trustees of any urgent health and safety issues.



  • Undertake the role of Company Secretary, ensuring that TKN complies with all relevant regulatory and legal requirements, including the Charity Commission; and organising Board meetings,
  • Manage our procurement and tender process and contracts,
  • Lead on the organisations office needs,
  • Co-ordinate and take part in staff meeting and discussion days,
  • Perform any other duties consistent with the role.

About you

We are looking for a positive creative thinker with a problem solving attitude. Our ideal person loves a challenge and finds innovative solutions to problems and thrives on encouraging and supporting others to do the same. They will have at least 2 years’ experience In operations and a sound track-record of Operations Management.

They are a skilled communicator, presenter, and relationship builder with an understanding of contract compliance and financial management. They are also highly organised and have a plethora of administration skills together with a talent for working in partnership at an operational & strategic level.

Personal Specification

  • At least 2 years Operations /or HR management experience
  • Project management experience
  • Excellent written, spoken and IT communication skills (especially with MS Office and CRM systems)
  • Knowledge of HR and Operational policies & regulations
  • Experience of financial management including setting & managing budgets
  • Experience in organising external and work-based training for individuals and staff teams
  • Experience of health and safety procedures and writing risk assessments
  • Experience of safeguarding policies, procedures and management
  • A proven ability to engage positively and professionally with people at all levels
  • Have an energetic, engaging and positive can-do attitude
  • Ability to use your own initiative and work to an agreed action plan
  • Have a flexible and collaborative approach to work.
  • Knowledge of General Data Protection Regulations (GDPR)
  • Demonstrate patience and an ability to be positive and supportive in the workplace


To apply please send your CV and no more than two page covers letter as to why you are right for this role and why you want to join The Kids Network to our Founder, Sarah Woodcock. We will be interviewing w/c 29th November for a January 2022  start.

The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.

More about The Kids Network
The Kids Network


The Kids Network is a community of young people and young professionals connecting through fun, friendship and hardshi... Read more

Refreshed on: 10 November 2021
Closed date: 23 November 2021
Job ref: Systems & Operations Manager
Tags: Finance, Operations

The client requests no contact from agencies or media sales.

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