Training manager jobs

About Chapter One 

Chapter One's mission is to ensure that every child has 1:1 reading support at the time they need it most. We want a world in which all children have the literacy skills they need to thrive.

Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role 

Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. 

Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 84%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners.

This role represents a great opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.

Key Responsibilities 

Partner Stewardship

• As determined by the Corporate Partnerships Manager, lead the account management of a selected portfolio of corporate partners, achieving annual retention and growth targets for these partnerships.

• Focus, in all corporate partnership discussions, on maximising income and identifying opportunities to grow a partner’s support.

• Plan and conduct a regular cycle of partnership meetings, including mid and end of year reviews, proactively seeking out new opportunities that will maximise income and retain and grow partner support. 

• Support the Corporate Partnerships Manager to produce high quality written communications, reports and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and other teams as needed.

• Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings.

• Ensure, in conjunction with the HR and Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner. 

Partner/Volunteer Onboarding and Experience

• Work closely with the Corporate Partnerships Manager, Head of Corporate Partnerships and Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth and positive experience. 

• Lead volunteer recruitment meetings as requested by partners, including presenting the programme to prospective volunteers and creating excitement and interest. 

• Alongside the Corporate Partnerships Manager, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met.

• Build proactive, supportive relationships with Volunteer Coordinators across partner organisations, providing timely, high-quality data and insights, and delivering an excellent partner experience to foster long lasting relationships.

• Work with Programme Manager team, Volunteer Support Team and IT team, to troubleshoot any issues that arise. 

• Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets.

• Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.

Marketing and Communications

• Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials.

• Contribute content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles.

• Encourage corporate partners and volunteers to promote Chapter One through their own social media and channels.

• Support the organisation of online and in person partner and volunteer recognition events.

General

• Oversee and maintain specific Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal spreadsheets and platform databases.

• Regularly use Microsoft Excel / Google Sheets to analyse data and support decision-making.

• Conduct administrative duties as required to support the Head of Corporate Partnerships and Corporate Partnerships Manager.

• Attend conferences and events to represent Chapter One and talk about its work to existing and potential new partners.

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• .A commitment to Chapter One’s mission and values. 

• Experience of account management of Corporate Partnerships or equivalent relationship-based roles in a fundraising, events, sales or marketing environment

• An ability to create compelling written pitches, ensuring messaging and brand are consistent 

• Outstanding presentation skills, with the ability to excite and inspire an audience 

• Excellent interpersonal skills with the ability to build relationships with business professionals at all levels 

• Excellent organisational skills and attention to detail 

• An understanding of CSR/social value and employee engagement 

• An understanding of social media platforms, particularly LinkedIn. 

• Able to take personal accountability for own workload and for delivery of targets 

• A ‘can do’ and flexible approach with an ability adapt to changing priorities 

• Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data 

• Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, PowerPoint and more. 

You’ll be more successful in the role if you have: 

• Experience of using digital marketing platforms 

• Experience of working in the charity/non-profit sector 

How to Apply 

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should: 

1) Detail your relevant experience, including clear examples.

2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed. 

3) Tell us about how our organisational mission is in line with your values. 

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Our Organisation

Womankind Worldwide is a global women’s rights organisation working in partnership with women’s rights movements and organisations to transform the lives of women and girls. We strengthen and support women’s movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women’s voices are heard, their rights are realised, and their lives are free from violence.

Currently, Womankind has staff based in Kenya and the UK. This position is in the UK. You must have the right to work in the UK to apply for this role, in line with the laws and regulations of these countries.

Role Purpose:

The Policy and Advocacy team within Womankind influences a transformative, feminist agenda for change in solidarity with movement partners and allies. This role reports to the UK and Global Policy and Advocacy Manager.

This is a full-time UK based role that supports the policy and advocacy team’s efforts from a decolonial feminist lens, in line with Womankind’s 2030 strategy and the Influencing Sub-Strategy. Reporting to the Movement Strengthening and Feminist Funding Policy & Advocacy Manager, the role will engage in Policy and Advocacy operational and management support, contribute to advocacy learning and exchange, knowledge production, coordination of MEL-related outputs, and represent Womankind internally and externally vis-à-vis its advocacy objectives.

Areas of responsibility:

1.Policy and Advocacy Operational and Management Support

• Assists the Policy and Advocacy team to respond to the needs and opportunities in the WRO and feminist movement and feminist funding ecosystem context. This includes mapping the context, conducting research, drafting internal briefing documents, attending in-person meetings with state and civil society actors, and dispatching external communication as appropriate.

• Taking the lead in partner and ally communications in relation to various policy and advocacy opportunities.

• Assisting the Policy and Advocacy Team to complete, file and dispatch finance and administration forms including international transfer forms.

• Supports annual operational and budget planning processes.

2.Policy and Advocacy Governance Support

• Schedules monthly Policy and Advocacy meetings, attend and document the said meetings, on a rotational basis with the other P&A Officer.

• Contribute to reporting processes at Womankind to ensure high quality narrative and financial work plans and reports, grant management, monitoring and evaluation, linking and learning, and financial management - in collaboration with other Womankind colleagues;

• Contribute to all necessary or ongoing partner due diligence in collaboration with other Womankind colleagues;

• Contribute to regular progress reports for key stakeholders including donor reporting;

• Contribute to project and funder administration and record keeping to ensure that it is delivered with excellence;

• Contribute to recruitment process administrative tasks as requested.

3. Contribution to knowledge and evidence base

• Acts as the Policy and Advocacy Monitoring Evaluation and Learning Liaison to contribute to effective and appropriate technical monitoring, evaluation, and learning processes linked to Policy and Advocacy work in collaboration with the Impact and Learning Manager.

• Working with the Impact and Learning Manager to ensure Policy and Advocacy work is captured in the Policy Programmes and Learning annual reports.

• Support the planning of key policy and advocacy engagement spaces.

• Support the Policy and Advocacy team’s learning and exchange efforts, and knowledge production efforts.

• Contributes to the work of the communications team through drafting content on Policy and Advocacy work for the website and social media channels.

• Coordinates quarterly updates from the Policy and Advocacy team and liaise with officers in the policy and advocacy, grant making and fundraising teams to ensure these are captured and sent to partners.

4. Representation

• Represents the policy and advocacy team in cross-organisational initiatives and information sharing activities as determined by the policy and advocacy team, and in consultation with the line manager.

Key relationships and collaboration:

Internal:

1. P&A team.

2. Grantmaking & Partnerships Team.

3. Fundraising Team.

External:

1. Partners.

2. WRO & Feminist Movement Allies.

3. Regional and International Bodies.

Person Specification

Qualification and training:

• A bachelor’s degree qualification in a relevant social sciences field e.g. international development or legal studies, human rights, gender studies, or equivalent experience.

Essential Experience:

1. At least 3 years’ experience of working in organisations that engage in strategic, partner-centred, evidence-based advocacy with demonstrable results.

2. Experience of supporting the implementation of global advocacy projects and/or programmes to a high standard, for the promotion of women’s human rights and gender equality that are transnational and/or multi-stakeholder in scope;

3. Strong Monitoring, Evaluation, Reporting and Learning Skills.

4. Demonstrable experience of working within multi-disciplinary teams including women’s movements, and/or membership movements, networks or coalitions targeting governments and civil society in the UK, and globally.

5. Experience of working with partner organisations located outside the UK with the ability to work with people from different cultural backgrounds and in different cultural settings;

6. Astute planner who can deliver multiple activities under pressure to strict deadlines and high levels of precision.

Desirable Experience:

1. Demonstratable facilitation skills.

2. Strong feminist politics and analysis lens.

3. Experience of contributing to reports (narrative and financial) to donors.

Essential Travel Requirements: International travel is an essential requirement for this role. The post holder must undertake reasonable international travel to fulfil their duties. This is expected to be no more than four weeks per year.

Knowledge and Skills:

• An organised, credible, confident self-starter with the ability to respond in a timely way to emergent needs and opportunities in the UK and globally.

• A collegial and collaborative team player who can work effectively as part of a diverse team in ways that contribute to a creative, safe, inclusive and supportive work environment.

• Excellent written, verbal influencing and communication skills. Fluency in English is essential.

• A flexible, creative, solutions-focused approach to problem-solving.

• Advanced ICT skills and experience of developing and using the systems required within a dynamic, multinational and inclusive environment.

• Understanding of and commitment to working in line with Womankind’s feminist and anti-racist stance.

Values and behaviours

The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and supports our staff equitably across our locations.

All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide’s Equal Opportunities Policy.

Application timelines

Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants.

Interviews will take place the week commencing 4th May 2026.

Salary: £33,000 per annum pro rata
Hours: 22.5 hours over 3 days per week, must be available to work Tuesdays
Contract Type: Permanent
Location: Birmingham 
Reports to: Senior Suicide Prevention Therapist 

THE CHARITY 
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. 

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it. 

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

THE OPPORTUNITY 
We are expanding our newly established team of clinicians to deliver our clinical proven intervention at our new James’ Place centre in Birmingham. As a Suicide Prevention Therapist, you will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Successful applicants will be joining a new team at a pivotal time and will have the opportunity to shape the local culture at James’ Place Birmingham. Training and support will be provided by the Head of Centre in Birmingham and the wider James’ Place team.

KEY RESPONSIBILITIES 
Clinical

• Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James’ Place intervention and co-producing effective safety plans 
• Deliver our therapeutic intervention, building trust and exploring the reasons for crisis
• Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies 
• Take full clinical responsibility of the men under James’ Place care, as a member of the clinical team and in consultation with Senior Suicide Prevention Therapist and Head of Centre when needed
• Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams 
• Deliver one-off guidance sessions to supporters of men under the James’ Place care
• Work collaboratively with other professionals to coordinate comprehensive care
• Demonstrate self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself well 
• Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work
• Remain up to date with developments in law, theories and research 
• Engage in peer support sessions, caseload discussions and Reflective Practice with the team
• Contribute to an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality
• Maintain confidentiality and adhere to ethical standards
• Complete session notes in a timely and effective manner 
• Participate in continuous professional development and engage in training provided both internally and externally 
• Support the Clinical Administration team as and when necessary 
• Support with the creation and facilitation of a Peer Support Group once James’ Place Birmingham is well-established 

Outreach and Engagement

• Support the local management team to increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention
• Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events

Values

• Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work

PERSON SPECIFICATION
The role requires someone with a relevant qualification who can confidently support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope. 

Essential
Qualification(s)

• A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England

or

• Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation

You must hold a relevant qualification to be considered for this role.

Knowledge, Skills and Experience

• Demonstrable experience working with adults experiencing acute psychological distress
• Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions
• Demonstrable knowledge of the factors contributing to male suicide
• Evidence of being able to deliver a therapeutic session and work in a therapeutic environment  
• Effective communication skills (both written and verbal)
• Good interpersonal skills with the ability to manage difficult situations
• Ability to assess, plan, implement and evaluate therapeutic interventions
• An ability to collaborate with clients in the development of a person centred, individual intervention plan
• An ability to engage clients in the intervention plan, overcoming barriers to communication
• Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so
• Ability to identify if the James’ Place service is not adequate to maintain the person’s safety and facilitate rapid transfer to the most appropriate service 
• Ability to maintain boundaries within a time-limited intervention 
• Ability to work as an effective team member
• Ability to manage and prioritise own workload, using own initiative and confidence in decision making
• Strong time management
• Ability to maintain up to date client records in line with James’ Place standards
• Ability to maintain own personal safety and the safety of others within the centre
• Knowledge and understanding of Safeguarding Procedures

Values

• Commitment to clinical supervision 
• Ability to engage with James’ Place values 
• Ability to promote people’s equality, diversity and rights 
• Ability to work collaboratively and demonstrate commitment to co-production
• Ability to be transparent, honest and show discretion when needed 
• Commitment to suicide prevention and working with men in a suicidal crisis 

WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme 
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period 

LEARN MORE
If you would like to learn more about working for James' Place, sign up to our online recruitment information session on Wednesday 8th April at 6:30pm - 7:15pm

HOW TO APPLY
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three screening questions. Please note, you do not need to upload a cover letter for this role. 

If you have any queries or experience challenges with the application process, please contact us directly. 

Closing date: Friday 1st May, 5pm

Interviews are expected to be held in person on 12th and 13th May.

Our aim is to recruit a team of clinicians who are representative of the communities of men who will access treatment at James' Place Birmingham. We particularly encourage applications from underrepresented groups and those who have experience in delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities. 

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-227 718

I’m looking to hear from a passionate Volunteering Development Lead, who is keen to join a fantastic charity at an exciting point of growth, in a permanent role which is central to how the charity evolves and grows volunteering.

You will be an experienced project lead and good relationship manager who will design, test and scale new models of volunteering that help reach more people, increase flexibility, broaden demographic and create meaningful ways for individuals to get involved.

This is an exciting project lead role with a strong mandate to innovate and flexibility to be creative. Spanning innovation, collaboration and delivery, you’ll help bring people and ideas together. You’ll spot where volunteers can make the biggest impact and support colleagues to put new approaches into practice with confidence.

• The position requires travel across England and Wales, where you will enjoy meeting volunteers, having a presence at events, delivering talks, and being a go to contact for volunteers to learn about the charity and feel supported. Therefore, the ability to travel is essential (it is seasonal, but can be weekly at most).
• Flexibility is needed - Out of hours work is often needed on weekends, and evenings.
• In return the charity provides a flexible, understanding, supporting working environment, TOIL and flexibility in work hours in the working week.

Essential experience:

• Volunteering project management experience.
• Confident in leading new and untested development and building new opportunities from scratch.
• Strong knowledge of volunteer management, best practice, and policy.
• Experience designing and delivering training or workshops.
• Good digital literacy, experience using MS Office and CRM, and volunteer portals.
• Willingness and ability to travel occasionally, including overnight stays.
• A full UK driving licence, as travel within England and Wales, will be required.

This is a dynamic role suited to someone energetic, creative and comfortable turning ideas into action. For more information, please get in touch.

• Salary £35,000-£38,000. Plus car allowance, and great benefits, including 28 days annual leave plus bank holidays.
• Location- Hybrid. You will be expected in the Oxford office 2 days a week every fortnight. These can be consecutive days. Key office day is Thursday.
• Permanent role, full-time hours (35 hour week), open to flexible working hours.

Closing date: Applications will be reviewed on a rolling basis. Apply now to Harris Hill.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Our vision at Fondation Chanel is for women and girls to be free to shape their own destiny. 

About Fondation CHANEL

Created in 2011, Fondation CHANEL (the "Fondation") is a corporate foundation aiming for women and adolescent girls to be free to shape their own destiny. We work in partnership with nonprofit organisations, international organisations, alliances, academic and research institutions, social businesses and other charitable funds and foundations to address the overlapping discriminations against women and young firls and advance gender equality.

The Fondation is guided by a set of core values which lie at the heart of the way in which it carries out its work, both internally and externally with its grantee partners; trust, humility, attentiveness to power and privilege, holistic thinking, collaboration, learning, and supporting sustainable change. 

Fondation Chanel is committed to gender equality, diversity and inclusion and to building a collaborative work environment where each individual can thrive and feel fulfilled and confident in their work. 

WHY THIS ROLE MATTERS

The Legal Counsel role will be joining a Legal team consisting of one senior lawyer and one paralegal, who are responsible for the management of all legal, regulatory and compliance matters relating to the Fondation’s operations across over 60 countries worldwide.

We are looking for an energetic lawyer to join our dynamic team, where you will have the opportunity to work on challenging and meaningful work as part of an innovative and ambitious growing organisation.

The Legal Counsel’s principal role will be to support the Managing Counsel with compliance and governance matters as well as the legal support for grant making activities globally. The role will lead (with the support of the paralegal) on the drafting and negotiation all grant agreements and commercial contracts for each of the regions.

This is a role that blends social justice purpose with corporate foundation rigour—supporting the Fondation teams delivering its mission in compliance with all relevant laws and best practice.

What you will bring

· A minimum of 2 years’ experience drafting and reviewing contracts. Experience working in a not-for-profit environment on grant management contracts and administration is preferable but not essential.

· Proven project management, time management, and organisation skills, with an ability to manage competing priorities across global teams.

· Strong attention to detail, ensuring accuracy and consistency in all aspects of contract management, documentation, and communication.

· An ability to quickly identify areas for improvement and make impactful changes, employing a test and learn approach

· A collaborative approach, adept at engaging stakeholders across all levels, quickly facilitating buy in and support

· Deep integrity, respect for confidentiality and discretion.

· Strong written and verbal communication skills in English. Working knowledge of French or other languages, welcome and useful but not required.

· Alignment with mission and values of Fondation CHANEL and a demonstrated commitment to diversity, equality and inclusion

WHAT FONDATION CHANEL CAN OFFER YOU

· Contributing to and learning from a values-driven, purpose-led organisation that is committed to equity, inclusion, and supporting sustainable change.

· Deep expertise working for a global foundation operating across the world leading on international grant-making processes and diverse legal contexts.

· Collaboration with cross functional teams within the Fondation as well as Legal teams at Chanel.

· Be part of a dynamic, collaborative, and forward-thinking Fondation team with a compelling mission.

· The opportunity to immerse yourself in the Fondation to help strengthen processes, ways of working, and grant-making effectiveness.

· Support for professional growth, ongoing learning, and development in a global, multi-sectoral setting.

At Fondation CHANEL, we are committed to creating an inclusive culture that nurtures personal growth and collective progress. We celebrate the uniqueness of every individual and strongly encourage your application, valuing the perspective, experience, and potential you bring.

If you have the experience outlined above and are curious about this high impact and collaborative opportunity with Fondation CHANEL, please register your interest by submitting your CV and motivation letter. 

Job Summary

We are seeking an experienced, registered nurse to support and lead our nursing unit in the absence of the Unit Manager or Deputy Unit Manager. The post holder will provide high-quality, person-centred care to residents, promote professional standards, and ensure a collaborative, supportive environment for residents, families, and staff. This role includes clinical leadership, staff supervision, and contribution to practice development in line with NMC regulations and Nightingale policies.

Key Responsibilities

Leadership & Management

• Act as the lead nurse in the absence of the Unit Manager/Deputy, ensuring the smooth operation of the unit.

• Support with rota planning, staff deployment, and management of nursing teams.

• Contribute to recruitment, supervision, appraisal, and ongoing professional development of staff.

• Ensure effective communication across internal departments and with external professionals, residents, and families.

• Promote a culture of respect, empathy, and professionalism, in line with Nightingale’s values and Jewish cultural observances.

• Support in managing complaints, incidents, and staff concerns following Nightingale procedures.

Clinical Practice

• Coordinate, deliver and evaluate high standards of resident care in line with CQC and regulatory standards.

• Maintain safe administration and control of medications.

• Promote and model effective multidisciplinary communication.

• Engage in clinical practice regularly to maintain clinical skills and support staff on the floor.

• Contribute to continuous improvement in nursing practice, patient outcomes, and resident satisfaction.

Service & Practice Development

• Work with the Unit Manager to implement changes and innovations in clinical care.

• Participate in quality assurance, audits, and evaluation of care standards.

• Ensure safe, effective, and up-to-date practices based on current research and clinical guidelines.

• Foster a learning environment for staff and students on placement.

• Mentor staff and support development of specialist skills in elderly care.

Education & Research

• Take responsibility for your own professional development and NMC revalidation (where applicable).

• Conduct bi-monthly 1:1 supervisions with allocated staff members.

• Promote evidence-based practice and contribute to training and development sessions for team members.

• Participate in service improvement initiatives and research where appropriate.

Health & Safety / Compliance

• Uphold Nightingale’s policies on fire safety, health and safety, infection control, and emergency procedures.

• Ensure compliance with safeguarding, medicines management, and legislative frameworks governing adult social care.

Site Cover

• Participate in the site-wide cover rota, including occasional out-of-hours responsibilities and working opposite the Unit Manager to ensure continuity of care and leadership.

Essential Criteria

• Registered Nurse with valid NMC PIN.

• Experience in elderly care or a similar setting.

• Strong leadership, communication, and clinical skills.

• Understanding of CQC standards and person-centred care.

• Commitment to cultural sensitivity and values of Nightingale.

Desirable

• Previous experience in a senior or acting-up role.

• Mentorship or teaching qualification.

• Knowledge of Jewish cultural practices (training can be provided).

Sponsorship 

Please note that this role doesn't provide sponsorship. If you now or in the future require a visa sponsor, please do not apply.

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support  -  and we're also now beginning recruitment for several new roles and to fill vacant positions. 

Victim Support is seeking 2 x confident, organised, Team Leaders to lead our Witness Service Referral and Information Centre (RIC), the first point of contact for witnesses and professionals within the criminal justice system (CJS). You will play a pivotal role in ensuring that victims and witnesses receive high-quality, timely, and compassionate contact at their entry into the witness journey.

We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead Triage and Early Intervention Officers, contacting and providing information to clients and working closely with the Witness Care Unit (WCU) to ensure our Witness Service meets initial contractual and quality standards.

There are 2 roles that are full-time working 37.5 hours per week and are both home-based with occasional travel.

If you're motivated by service excellence, partnership working, and empowering people to perform at their best, we would love to hear from you.

Job Title: Skill Mill Supervisor 
Location: Cambridgeshire
Contract: 1-year Fixed Term (with the potential to extend, subject to funding)
Salary: £29,000 – £34,000 (annual increments, subject to performance & probation)
Reporting to: Operational Manager
Closing date: 4 April 2026

The Role 

This is an exciting opportunity to undertake one of the most crucial roles within the organisation. The Skill Mill Supervisor supports disadvantaged young people 16+ within the Justice System into work: 

• promoting learning and developing skills and pro-social behaviours 

• building relationships and establishing a work ethic  

• developing employability and practical skills  

• supporting the young people to overcome the barriers that can result in them failing to obtain or sustain opportunities that lead to sustainable training and employment. 
   

As the local Supervisor, you will be responsible for managing and working alongside a group of young people as they undertake assigned tasks that involve manual work / gaining a trade in addition to liaising with local partners to provide the team with opportunities to develop employment skills. 

The successful candidate will be expected to: 
 

• propose and develop innovative and effective plans to promote the Skill Mill locally,  

• risk assess and risk manage 

• cost and plan small works,  

• identify and source paid and unpaid work opportunities,  

• uphold health and safety requirements  

• and provide progress reports to customers and the Skill Mill management team. 
   

To be considered for this position it is essential that you have experience of direct work with young people who are considered to be at risk. This will include those who are at risk of crime, anti-social behaviour, previously been unemployed and may have had adverse childhood experiences.
You will possess previous experience of direct work with young people as well as experience of site / small scale construction / environmental / horticulture works and health and safety at work regulations. 
 

Key Responsibilities

Managing a team of young people and ensuring that you: 

• Establish positive, supportive, and trustworthy relationships with the young people to understand their needs and aspirations.  

• Provide emotional support, act as a listening ear, offer guidance on life skills, and encourage personal, social, and emotional development.  

• Work with young people to identify, set, and achieve personal and social goals, while also recording and tracking their progress.  

• Help young people discover and develop their skills, talents, interests, and aspirations, potentially through new opportunities and experiences.  

• Support young people in exploring positive pathways in education, training, and employment by encouraging positive choices and building resilience.  

• Uphold responsibilities for safeguarding and promoting the welfare of the young people you interact with.  

• Liaise with partners such as schools, social workers, and other services to ensure effective holistic support and signpost to specialist interventions.  

• Maintain accurate and professional case notes and records of interactions and outcomes, adhering to organisational policies and data collection requirements.  

• Assist with the day-to-day administration of the program, which may include database management, reporting, and communication.  

Undertaking environmental and construction jobs and tasks and duties as determined by partners and other contractors of The Skill Mill. These could include: 

• Landscaping and fencing works 

• Maintenance of gardens, parks, bridleways, and similar public areas 

• Clearance of debris and blockages that are associated with site management, flood risk and environmental damage 

• ground works potentially associated with flood risk management site maintenance and habitat development 

• Remedial shrubbery and foliage activity and banks work that are associated with flood risk invasive species clearance and habitat development 

• building, repairing and maintenance of culverts, conduits, pipework and other built areas that are associated with flood risk, watercourses and habitats 

• improvement and maintenance of habitats, including planting activity associated with  sustainable wildlife 

• Maintaining the safety of self and others in the workplace completing Risk Assessments and Method Statements where appropriate. 

• Participating in the training associated with the post 
   

Person Specification 
Essential Requirements: 
 

• experience of working with young people and helping them develop and achieve their potential. 

• Ability to apply best practice when working with young people to enable them to meet their objectives. 

• To communicate effectively with colleagues and partners to promote opportunities for young people. 

• Ability to work effectively with key partner organisations including criminal justice and businesses 

• Knowledge of industry/trade with a strong understanding of Health and Safety. 

• Clean Driving Licence as role is expected to transport young people to and from identified work experience provisions. 

• Enhanced DBS check is required 
   

What We Offer 

• A chance to make a real difference in a growing social enterprise. 

• A supportive and collaborative team environment. 

• Flexible working arrangements to suit your lifestyle. 

• 20 days annual leave plus bank holidays. 

• Opportunities for professional development and training. 
   

How to Apply 

To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification. 

About The Skill Mill

The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background. 

The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact. 

Title: Volunteer Journey Officer

Location: Gilwell Park (Hybrid) or Home-based
Contract: Permanent
Hours: 35 hours per week

Salary:
Hybrid - £33,476 per annum (inclusive of outer London Weighting) - Band E, Level 3 
Homebased - £31,716 per annum - Band E, Level 3 

For a Gilwell-based contract, there is an expectation to attend the office one day per week, plus one additional day per month for collaboration with the wider team.

For a home-based contract, there is an expectation to attend the office approximately once per month.

About the role

The volunteer journey is all about a volunteer’s experience in Scouts - from the moment they join, through how they learn, grow, and feel supported and valued.

In this role, you’ll design, test, deliver and maintain tools and processes that support this journey, including things like joining, local governance and the overall volunteer experience.

Working closely with volunteers and staff, you’ll help us welcome more people from all backgrounds and make sure they have a positive, high-quality experience - so we can give even more young people skills for life.

What you’ll do as our Volunteer Journey Officer

• Help shape a brilliant volunteering experience for over 140,000 volunteers
• Work with volunteers and staff to co-create tools, resources and guidance that really make a difference
• Lead fun and engaging sessions to hear directly from volunteers about what works (and what doesn’t!)
• Test out new ideas, gather feedback and tweak things to make them even better
• Support the rollout of new systems and ways of working across Scouts
• Deliver training, workshops and presentations to help volunteers thrive
• Be a go-to person for questions about the volunteer journey
• Work with teams across the organisation and build great relationships along the way
• Share what we’ve learned so we can keep improving together

Key responsibilities as our Volunteer Journey Officer

• Plan and manage projects that improve the volunteer experience from start to finish
• Create and develop helpful resources, learning and digital tools for volunteers
• Listen to volunteer feedback and use it to shape improvements
• Keep track of how things are going by collecting and looking at data and feedback
• Make sure everything we do is high quality and aligned with Scouts’ goals
• Adapt plans to suit different local needs while keeping a consistent approach nationally
• Support volunteers and staff as new processes and systems are introduced
• Work with a wide range of people, both inside and outside Scouts
• Step in to support the team with other tasks when needed

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary

For a full list of our benefits, click .

Closing date for applications: 23:59pm Sunday 19thApril 2026

Interviews will be held on Tuesday 28th April 2026 in person at Gilwell Park.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.

The Key Relationships programme sits at the heart of Greenpeace UK’s fundraising, securing the philanthropic investment that powers its campaigning work. The team raises around £15–16 million annually from major donors, trusts and foundations, and legacies, contributing significantly to the organisation’s wider fundraising income of approximately £37 million.

Legacy giving is a vital and growing part of this programme, generating £5–7.5 million each year and playing a crucial role in securing long-term, sustainable income. Following a recent step-change in investment, there is now a significant opportunity to accelerate growth and position legacy giving more centrally across Greenpeace UK’s fundraising and supporter engagement.

We are now seeking a Head of Legacy Giving to lead this important area. Reporting to the Deputy Fundraising Director, Key Relationships, you will provide strategic and operational leadership for Greenpeace UK’s legacy programme, overseeing both marketing and administration to maximise future income from gifts in wills.

You will lead a small specialist team and work closely with colleagues across the organisation, as well as internationally across the Greenpeace network. The role offers the opportunity to influence both UK and global legacy strategy, contributing to a shared ambition for growth across multiple markets.

As Head of Legacy Giving, you will:

• Develop and deliver Greenpeace UK’s legacy giving strategy, driving growth in both pledged and realised income
• Lead and integrate legacy marketing and administration, ensuring a seamless and high-performing programme
• Manage and develop a team of two – Senior Legacy Marketing Officer, Legacy Case Manager – fostering a culture of collaboration, accountability and continuous improvement
• Work across fundraising, campaigns and communications to embed legacy giving within supporter journeys and organisational priorities
• Identify and drive opportunities to grow legacy income, including within high-value and blended giving approaches
• Oversee legacy casework and administration, ensuring excellent supporter care, compliance and effective income realisation
• Build relationships with high-value pledgers, prospects and executors, supporting long-term engagement and stewardship
• Represent Greenpeace UK internationally, sharing best practice and supporting global legacy growth ambitions

Essential skills and experience:

• Full-spectrum legacy fundraising experience, across both legacy marketing and legacy administration
• Ability to operate at Head-level, including experience of developing and delivering strategy, while remaining close to delivery
• Line management experience with ability to lead and motivate teams, building capability and performance
• Budget experience must include managing similar levels of investment (six-figures+)
• Strong understanding of the UK legacy market, trends and best practice
• Experience of working across teams and influencing stakeholders to deliver shared outcomes
• Confidence operating at a senior level within a complex, multi-stakeholder organisation
• Strong interpersonal and communication skills, with the ability to engage and inspire a wide range of audiences
• A proactive, opportunity-focused approach — able to connect ideas, spot potential and make things happen
• A genuine commitment to Greenpeace’s mission, values and commitment to equality, diversity and inclusion

Diversity and Inclusion

Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.

Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.

Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process.

Anti-racism and inclusion commitments

Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.

As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. See applicant pack for further details. 

About the role

As our Office Experience and Facilities Manager, you will help create a warm, organised, spiritually aligned space where every staff member, volunteer, and visitor can thrive. If you are passionate about hospitality, enjoy making things run smoothly, and are energised by leading people well, we would love you to apply.

Role information

Location: Office‑based contract, working from Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT

Hours: 35 hours per week across four days (Monday to Thursday), with a daily start time of 7:30 

How you’ll make an impact:

• Set a warm, professional, and hospitable tone for staff, volunteers, and visitors, making the office easy to navigate with clear information, helpful signage, and simple processes.
• Lead the day to day running of Compassion House, coordinating building services and supplier partnerships, and planning preventative maintenance.
• Uphold health, safety, and security by partnering with our Health and Safety Officer, leading audits and training, and responding calmly and decisively to incidents.
• Lead and develop the Office Experience team and volunteers through clear communication, coaching, and supportive direction.
• Oversee post room operations to ensure sponsorship correspondence and profiles are processed and redistributed on time.
• Steward budgets wisely, review supplier value and quality, and document decisions transparently.
• Be personally committed to the Christian faith. There is an occupational requirement for this role to be held by a practising Christian, in order to promote Compassion’s ethos and support others to experience, explore, and express the faith‑based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.
• For the full breakdown, please refer to the job description.
  

We are committed to building a diverse and inclusive team and warmly welcome applicants from all backgrounds and experiences. Please note that we can only consider applicants who presently have the right to work in the UK, without the need of sponsorship!

Key Dates — Please Plan Ahead

• Apply by: 9:00 am, Monday 13 April 2026
• Shortlisting: 13 and 14 April 2026
• Interviews: In person, week commencing 20 April 2026

Please submit your application as early as possible.
Compassion UK reserves the right to close this vacancy early. Applications will be reviewed as they are received, and an appointment may be made before the closing date.  
It’s not uncommon for us to hold two rounds of interviews, depending on the role and the stage of the process.

This is a unique opportunity to use your gifts and play a vital role in strengthening Compassion UK’s mission. If you’re passionate about seeing children released from poverty in Jesus’ name, this could be your calling.

The Charity Delivery Lead will drive the success of key charity and community programs and charity initiatives across our 13 venues. Line managing staff in a matrix model, you will provide operational guidance, a delivery framework, and expert advice to ensure that each program is successfully implemented and achieves its objectives. You will collaborate closely with the General Manager of each venue, ensuring the alignment of charity initiatives with broader venue goals.

Key Responsibilities

Program Delivery Support
Provide expert advice and practical frameworks to Charity Officers as they deliver and facilitate key programs such as Fun, Food & Golf, Community Cafes, and This Girl Can. Ensure each program aligns with the charity’s mission and goals.

Program Coordination & Monitoring
Ensure that programs are delivered efficiently, consistently, and to a high standard across all venues. Support Charity Officers in tracking program outcomes and assessing impact, making adjustments as needed.

Training & Development
Provide training, resources, and support to Charity Officers to ensure they have the knowledge and tools necessary to deliver high-quality community programs. Share best practices and foster a culture of continuous improvement.

Framework & Process Development:
Develop and implement operational frameworks, guidelines, and processes for program delivery, ensuring consistency across all 13 venues. Provide ongoing feedback and recommendations to improve program quality and participant satisfaction and outcomes.

Reporting & Communication:
Report regularly to the Chief People Officer on program performance, challenges, and successes. Prepare reports and presentations for stakeholders (including Trustees), demonstrating the impact of charity programs and their alignment with the overall strategy.

Collaborative Working:
Work closely with the marketing and communications team to promote charity programs across different channels, including social media, local events, and the charity’s website. Help raise awareness of the charity’s work and encourage broader community participation.

Safeguarding and Wellbeing
Ensure that all programs adhere to safeguarding guidelines, especially for vulnerable groups such as those impacted by dementia and children. Promote a safe and inclusive environment for all participants.

Person Specification

Key Skills and Experience:

• Proven experience (3+ years) in community program delivery, charity work, or sports-related initiatives, with a focus on social impact and inclusivity.
• Strong knowledge of program design and delivery, particularly in sports, health, and community development.
• Excellent communication and relationship-building skills, with the ability to engage diverse communities, local venues, and external stakeholders.
• Experience supporting and mentoring teams, even without direct line management responsibilities.
• Ability to create and implement structured frameworks and processes to improve program delivery and achieve outcomes.
• A genuine passion for using golf/ sport as a tool to improve lives and create positive change within communities.
• Strong organisational and time-management skills, with the ability to manage multiple initiatives across multiple venues.
• An understanding of safeguarding and wellbeing guidelines and practises, particularly in working with vulnerable groups having performed the role of Welfare Officer, Designated Safeguarding Lead or equivalent.

Desirable

• Familiarity with programs related to dementia care, women and girls' sports participation, or community wellness.
• Knowledge of fundraising, grant applications, or sponsorship in the charity sector.
• Experience in working with or within community-based organisations.
• A relevant qualification in community development, sports management, or a related field is advantageous but not essential.

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

GMBOP is a subsidiary of Bridges Outcomes Partnerships, a not-for-profit social enterprise established to develop and deliver outcomes-based contracts in partnership with public sector commissioners and impact-driven delivery organisations.

About GMBOP

Greater Manchester Better Outcomes Partnership (GMBOP) is a place-based partnership supporting people across Greater Manchester who are experiencing, or at risk of, housing insecurity and homelessness.

We bring together voluntary, community and public sector organisations to deliver joined-up, holistic and preventative support. Through our central hub and delivery partners, we ensure people can access the right support at the right time, without having to repeat their story.

Our work is grounded in a strengths-based and trauma-informed approach. We focus on people’s assets, aspirations and choices — not just the challenges they face. We are committed to working collaboratively, promoting dignity, and improving long-term outcomes for individuals and communities.

We believe that people with lived experience and people who reflect the communities we serve bring essential insight, skills and leadership. We actively welcome applications from individuals with these experiences and from groups currently under-represented in the housing and homelessness workforce.

Role Outline

The role will work on the Pathfinder project which works across Greater Manchester to prevent young people from becoming homeless. The purpose of this role is to increase access to high-quality private rented sector accommodation in order to improve opportunities for participants to secure suitable and sustainable housing.

You will work across Greater Manchester to build and maintain strong relationships with private landlords, improving access to accommodation for frontline delivery teams and the young people they work alongside. You will also work collaboratively with colleagues across GMBOP and related programmes, such as Kirklees Better Outcomes Partnership (KBOP), to share expertise, learning and best practice, helping to strengthen housing pathways and maximise impact across the wider partnership.

This role plays an important part in ensuring housing pathways are aligned with our strengths-based approach — supporting young people to move into accommodation that reflects their aspirations, promotes independence, and contributes to long-term stability.

What Will You Be Accountable For?

• Increasing the number and diversity of landlords engaged and wanting to work with the project

• Building positive, collaborative relationships with landlords to create seamless housing and support pathways

• Ensuring accommodation secured through the project meets appropriate housing standards

• Working in partnership with delivery teams so housing options reflect participants’ strengths, needs and goals

• Supporting delivery partners to understand private rented sector options available to participants

• Liaising with local authority private sector housing teams to strengthen partnership working

• Acting as a point of contact for staff accessing the GMBOP deposit or guarantor scheme

• Attending landlord networking events to promote the project and explain available incentives

• Maintaining ongoing, constructive communication with landlords during tenancies to support positive outcomes for both landlords and participants

• Contributing to marketing and promotional activity to widen the programme’s reach and impact

What Are We Looking For?

We are particularly interested in people who:

• Share our commitment to strengths-based, trauma-informed and person-centred ways of working

• Are motivated by preventing youth homelessness and improving long-term outcomes

• Build relationships based on trust, respect and collaboration

• Bring curiosity, creativity and a solution-focused mindset

We recognise that relevant experience can come from many different settings, including work, volunteering, community activity and lived experience.

Essential

• Commitment to strengths-based and trauma-informed practice

• Desire to contribute to an innovative, impact-led project

• Strong interpersonal skills and ability to build rapport with a wide range of stakeholders

• Ability to work independently and manage competing priorities

• Problem-solving and analytical thinking

• Ability to plan and organise your work effectively

• Accuracy and attention to detail

• Strong written and verbal communication skills

• Ability to work collaboratively within a partnership environment

• Adaptability and comfort working in a fast-paced setting

Desirable

• Experience of building and maintaining relationships with landlords and lettings agents in the private rented sector

• Understanding of homelessness prevention, youth services, housing insecurity or related systems

• Ability to travel across Greater Manchester to meet the requirements of the role

(We are open to discussing how travel requirements can be met.)

Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training.  All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times.

Data Protection Commitment

As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making.

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme

• We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

When you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th April.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

Salary:

• Starting salary £26,986 p.a pro rata
• 8.5% pension contribution after successful completion of probation period

Hours:

• Up to 21 hours per week (over 3 days)
• Normal working hours 9.30 to 5.30
• Open to part-time, job-share, and flexible working
• There is the possibility of additional hours in the future subject to funding confirmation

Contract type: Permanent
Responsible to: Service Manager (Advice Centres)
Responsible for: Volunteers
Location: Office based (Battersea and Roehampton)

About us

We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System.

While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.

Why we need you

You’ll be a key member of the reception team, responsible for greeting and booking in clients who have pre-arranged appointments, and assisting members of the public to understand how to engage with our services.

You’ll work with volunteers who are on hand to provide basic information, or signpost to other services where appropriate. When a client’s situation is more complex and full advice is required, you and the volunteers can show members of the public how to contact our Adviceline service. We also have some capacity to help people who are in need of urgent support on the day.

The reception is a busy, fast-paced and interesting place to work, the role can be richly rewarding for the right candidate.

Why you should join us

We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and helping to protect our communities from hardship, poverty and crisis.

We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.

Our commitment to EDI

We’re passionate about promoting equity, valuing diversity and working inclusively.We welcome applications from all suitably qualified people and particularly encourage applications from individuals whose backgrounds or experiences are under‑represented in our team. 

How to apply

To apply for one of these roles, please send your CV and a supporting statement to our recruitment email (can be found on our website via the apply button) before the closing date. Your supporting statement shouldn’t be longer than two pages of A4 and should demonstrate how you meet the person specification. Your supporting statement and CV should be Word files, not PDF or another format.

• Advice Services Administrator and Receptionist
• Guidance notes for applicants

Closing date: 5pm on 20 April 2026 (We may close applications sooner if we find the right candidate.)
Interviews: TBC, Battersea Library, SW11 1JB