Training services administrator jobs in Birmingham
About the role
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
This is an exciting role that will rely on a strong combination of excellent organisational and account management skills to support the Partnerships Team’s ambitious fundraising strategy.
You will support the development and management of relationships with external partners, helping to enhance the team’s outreach, funding opportunities, and collaborative projects.
This role involves administrative support, stakeholder communication, and event and volunteer coordination to ensure effective partnership engagement and experience.
Additionally, you will have the opportunity to further develop your skills and understanding of corporate fundraising by supporting the Partnerships Team to develop and launch an exciting portfolio of corporate products and events, paying close attention to the evolving needs of partners in an ever-increasing digital environment.
You will be involved with flagship events and campaigns such as the globally recognised Baby Loss Awareness Week, our award-winning Sands United Football Club, Big Give appeals and sector-leading collaborations.
You will also draw upon your expertise and creativity by working on creatives and concepts with the team to increase engagement and further develop communication channels appropriate to a diverse corporate audience.
With experience of managing a corporate partnerships portfolio of at least £75,000, you will have managed corporate fundraisers including Charity of the Year Partnerships, cause-related marketing partnerships and sponsors.
We are looking for someone who has an eye for detail, is able to manage their time effectively and ensure the highest supporter experience. You will need to have strong IT skills including the use of a fundraising database.
Main Purpose of Job
This is an exciting role that will rely on a strong combination of excellent organisational and account management skills to support the Partnerships Team’s ambitious fundraising strategy.
You will support the development and management of relationships with external partners, helping to enhance the team’s outreach, funding opportunities, and collaborative projects. This role involves administrative support, stakeholder communication, and event and volunteer coordination to ensure effective partnership engagement and experience.
Additionally, the post holder will have the opportunity to further develop their skills and understanding of corporate fundraising by supporting the Partnerships Team to develop and launch an exciting portfolio of corporate products and events, paying close attention to the evolving needs of partners in an ever-increasing digital environment.
You will be involved with flagship events and campaigns such as globally-recognised Baby Loss Awareness Week, award-winning Sands United Football Club, Big Give appeals and sector-leading collaborations.
You will draw upon your expertise and creativity by working on creatives and concepts with the team to increase engagement and further develop communication channels appropriate to a diverse corporate audience.
We are looking for someone who has an eye for detail, able to manage
their time effectively and ensure the highest supporter experience. The
role will also provide support to colleagues within the Income &
Engagement Department to optimise income and awareness raising
activities.
Key Responsibilities
Partnerships & Supporter Care
• Assist in maintaining relationships with new and existing partners, donors
and stakeholders.
• Provide excellent account management of Sands’ small Charity of the
Year and other corporate partners (as a guideline those giving up to
£20,000)
• Support Partnerships Team to achieve and grow overall team budget
and support wider partnership portfolio.
• Act as a key point of contact for partner enquiries and actively solicit
donations and/or partnership opportunities.
• Ensure that approaches and donations are responded to, and thanked,
in a timely manner.
• Support delivery of corporate-specific appeals, campaigns and events.
• Deliver well managed and well-developed partnership stewardship and
communications.
• Act as a champion to inspire and motivate supporters to fundraise and
raise awareness of Sands, and attend meetings and presentations as
required.
• Collate and provide engaging and dynamic partnership content for
supporter resources, newsletters and mailings.
• Maintain ongoing communications by telephone and email, building
relationships with fundraisers and potential donors, ensuring each
individual is appropriately stewarded to maximise supporter experience.
• Maintain appropriate contracts or letters of agreements for donors and
partners as required.
• Support the Partnerships Team in the management of other partnerships
through specific initiatives, such as events support and employee
volunteering as required.
• Undertake due diligence in line with Sands’ Ethical Policy and robust
vetting criteria.
• Work closely with colleagues to ensure Supporter Care work is kept up to
date and that the service we offer is the best it can be. Administrative and
Database Management
• Support the Partnerships Team to maintain accurate records and timely
reports in the charity CRM and shared drive, in compliance with data
protection legislation and best practice.
• Work closely with project and finance teams to gather information,
maintain high standards of accuracy at all times to ensure partnerships
and finance data management including tracking and invoicing.
• Effectively monitor partnership activity and finances, ensuring accurate
gift processing and support the Strategic Partnerships Manager with
timely income, expenditure and quarterly KPI reports.
• Assist in partnership activities, deliverables, and ensuring internal and
external deadlines are met.
• Support the Partnerships Team’s communication and engagement plans,
collating dynamic social media content and scheduling, and supporting
cross-team projects like case study work, campaign activity and new
corporate fundraising products.
• Assist in partnership volunteering, events, meetings and workshop
coordination. Including logistical support such as venue bookings,
attendance tracking and evaluations.
Cross-team working
• Contribute to the wider team’s efforts in fundraising, marketing and
project coordination.
• Work closely with all colleagues in the Income & Engagement
Department to seize cross team opportunities to increase income and
awareness and to develop appropriate products and engagement tools.
• Liaise with other Sands internal teams as necessary in the preparation of
proposals, meetings, reports and communications to companies.
• Provide support to fundraising colleagues when needed to maintain
excellent supporter care.
General
• To undertake other duties as required by the Head of Partnerships and
Philanthropy, Strategic Partnerships Manager, Business Development
Lead, and Director of Income & Engagement.
• To work flexibly and proactively with other members of the team.
• Keep up to date with sector knowledge regarding corporate and
events fundraising, fundraising techniques, resources and donor trends
and share knowledge with colleagues across Sands where relevant.
• Follow best fundraising regulations practice and comply with relevant
legislation.
• To maintain confidentiality over personal information relating to staff.
• Abide by all Sands Policies and Procedures.
• Undertake all mandatory training as required.
• Participate in annual appraisal and personal development review.
• The post holder must familiarise themselves with matters relating to
Health & Safety Management, as affecting themselves, their department
and the organisation as a whole.
Registered Charity
51 - 100
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in joining the Institute of Health Visiting (iHV), the UK’s leading professional body for health visiting.
This is a rare and exciting opportunity to join a growing, forward-looking organisation at a pivotal time. With a strong and expanding membership, iHV is working to strengthen the health visiting workforce and shape the future of child and family health across the UK.
As Policy Manager, you will play a key role in influencing national policy across priority areas including early years, prevention, public health, child protection and workforce. Your work will directly support iHV’s mission to improve outcomes and reduce inequalities for babies, children, families and communities and spread excellence in health visiting.
Working closely with our clinical team, members and partners, you will develop evidence-based policy positions and help ensure frontline expertise informs decision-making at the highest levels.
You will be joining a collaborative, passionate team in a fast-paced environment where no two days are the same – and where your work will make a real and lasting difference. For full information, please view our recruitment pack.
Key responsibilities:
- Lead the co-development of evidence-based policy positions with iHV’s clinical team, members and partners.
- Monitor policy developments and identify opportunities to influence change.
- Produce high-quality briefings, consultation responses and reports.
- Build relationships with stakeholders across government, charities and the health sector.
- Gather, synthesise and apply frontline insight to inform policy development – including the production of iHV’s high-profile ‘State of Health Visiting’ survey and report.
- Work closely with the Systems and Digital Manager, applying digital and data expertise to leverage digital tools and emerging technologies (including AI) to strengthen evidence-gathering, inform policy development, and improve organisational effectiveness.
- Support delivery of policy elements of iHV projects and organisational priorities.
- Represent iHV at meetings and contribute to sector discussions.
About you:
We are looking for the following essential skills and experience:
- Strong understanding of UK policy-making processes and child and family health/ early years policy – ideally informed by experience working within or closely with government or public sector organisations.
- Exceptional writing skills, with a proven ability to produce authoritative, high impact briefings, reports and policy documents that are clear, persuasive and tailored to diverse audiences.
- Highly developed analytical skills, with the ability to interpret complex information and evidence from multiple sources and translate this into clear, practical and actionable policy recommendations.
- Ability to collate, synthesise and critically assess diverse sources of insight, including frontline practitioner perspectives, quantitative and qualitative data, to inform robust policy development.
- Experience developing or contributing to evidence-based policy outputs (e.g. briefings, reports, consultation responses).
- Strong interpersonal and relationship-building skills, with the ability to work effectively and collaboratively with a wide range of stakeholders and partners.
- Strong organisational and project management skills, with the ability to manage competing priorities, coordinate inputs and deliver work to deadlines.
- Confident verbal communication skills, with the ability to contribute effectively to meetings, events and external discussions, presenting complex ideas clearly.
The client requests no contact from agencies or media sales.