Volunteer co ordinator jobs

Job Title: Referrals Coordinator

Salary: £25,000 - £29,500 per annum

Team: Care Admin

Hours: Full Time, 37.5

Contract Type: Permanent

Location: Christopher's, Guildford, Surrey GU3 1LP

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Referrals Co-Ordinator to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

This role will provide administrative support for the referrals of children and young people to our service and to assist in the caseload reviews processes.

Due to the nature of this role, it will be office based.

About you

This role requires you to have excellent oral and written communication skills, with the ability to communicate effectively and the ability to work under pressure and manage a changing workload.

You will also need experience of working with Microsoft365 applications including Word and Outlook as well as database packages, websites and social media platforms.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

​Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Mental Health First Aiders

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Please contact Camellia Kavanagh if you have any questions about this role.

Anticipated Closing Date: 08 May 26

Interview Date:18 May and 20 May 26

Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.

22.5 hours per week / permanent / £26,755 per annum, pro rata / requirement of at least one evening per week - working pattern to be discussed at interview.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Our Youth Voice and Engagement team specialise in youth participation and digital co-production. They have an organisation-wide strategic remit to develop and embed an inclusive and accessible youth voice and leadership programme. The team is also responsible for the delivery of our digital e-wellbeing service and the development of other digital platforms to meet the needs of the children and young people we support.

We are recruiting for a Youth Voice and Engagement Co-ordinator to help us bring youth participation to life across West Sussex. As part of our Youth Engagement Team, you’ll lead the delivery of our Youth Voice Action Plan, working directly with young people in supported accommodation, therapeutic services, and youth advice settings in West Sussex. You’ll collaborate with frontline staff to embed meaningful engagement practices and ensure young people’s voices are heard, valued, and acted upon.

Your contracted base will be Horsham Y Centre, and the role will be delivered on-site within residents' houses across our Housing Services in West Sussex.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

Qualifications, knowledge, and experience

We are recruiting a Youth Voice and Engagement Co-ordinator, who has experience in youth engagement, co-production, or participation work. The successful applicant will have strong facilitation and communication skills and a proactive, organised, and collaborative approach. You will also have the ability to build trust with young people and staff alike and knowledge of trauma-informed and psychologically informed approaches.

CLOSING DATE: Sunday 24 May 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

22.5 hours per week / permanent / £26,755 per annum pro rata / requirement of at least one evening per week - working pattern to be discussed at interview.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Our Youth Voice and Engagement team specialise in youth participation and digital co-production. They have an organisation-wide strategic remit to develop and embed an inclusive and accessible youth voice and leadership programme. The team is also responsible for the delivery of our digital e-wellbeing service and the development of other digital platforms to meet the needs of the children and young people we support.

We are recruiting for a Youth Voice and Engagement Co-ordinator to help us bring youth participation to life across East Sussex. As part of our Youth Engagement Team, you’ll lead the delivery of our Youth Voice Action Plan, working directly with young people in supported accommodation, therapeutic services, and youth advice settings in West Sussex. You’ll collaborate with frontline staff to embed meaningful engagement practices and ensure young people’s voices are heard, valued, and acted upon.

Your contracted base will be Eastbourne Foyer, and the role will be delivered on-site within residents' houses across our Housing Services in East Sussex.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

Qualifications, knowledge, and experience

We are recruiting a Youth Voice and Engagement Co-ordinator, who has experience in youth engagement, co-production, or participation work. The successful applicant will have strong facilitation and communication skills and a proactive, organised, and collaborative approach. You will also have the ability to build trust with young people and staff alike and knowledge of trauma-informed and psychologically informed approaches.

CLOSING DATE: Sunday 24 May 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

The LJS Community Care Co-ordinator is central to/at the heart of the care and advice provided to our members of all ages, where needed.

We are seeking someone who is confident in communicating with a range of people across generations, and empathising with those in stressful situations. Experience of working with volunteers, being motivated to help solve problems and alleviate difficulties, and familiarity with Social Services and Jewish community services are primary attributes.

Liaising with our Rabbis and lead volunteers to provide advice and help to members, preparing casework supervision, and maintaining communication with Social Services, appropriate charities and agencies are central responsibilities

This is also a pivotal role in ongoing safeguarding guidance and training; working with bereaved members and their families together with the Rabbis and the Synagogue Bereavement Support Team; and the training and support needs for LJS volunteers.

This significant role is supported by a part-time administrator and the LJS Community Care Committee.

The Liberal Jewish Synagogue is a large, vibrant, inclusive and diverse community in London. With 1,800+ members, the LJS is the longest established Liberal synagogue in the UK and one of the leading synagogues within the Movement for Progressive Judaism.

This role is subject to an enhanced DBS (Disclosure and Barring Service) check.

ABOUT THE ROLE

NOTE: The title has been changed to Education Project Manager.
This is very much a Project Manager role who would have also experience with events in Education.

Our UK education programme sits at the heart of BPNA’s charitable mission and is a significant source of income - delivering to over 1000 short-course attendees and over 700 conference delegates annually across virtual and face-to-face formats. We also run a distance learning programme and a support new course development, with faculty across the UK.

This is a senior, varied and highly rewarding role. The post-holder works closely with the Director of Education, Executive Director, education committees, and a wide network of faculty and external partners.

As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further.
We are seeking to appoint a UK Education Manager to join our small team which is based across our Bolton and London offices. This is a 18 months fixed-term contract with the intention to transition to a permanent contract based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week).

JOB PURPOSE

The UK Education Manager provides operational leadership and supports strategic direction for BPNA’s UK education portfolio. The role is accountable for the short-course programme (about 36 courses per year), the annual conference, distance learning support, Instructor Training Day, new course development and faculty development. The post oversees budget responsibility for UK Education and Conference income, which together represent a substantial proportion of BPNA’s annual turnover.

This role is based at the Bolton office, where you will lead two of the BPNA Education team while working and liaising with the Education Content Co-Ordinator, based in the London office

The post-holder is an active member of the BPNA Secretariat Management Team, and serves as Secretary to the Education, Quality & Standards Committee and related steering groups. The role requires leadership, sound judgement and a hands-on, highly organised approach to complex programme delivery.

ABOUT YOU

This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense.  You will also have diplomatic skills and the ability to build good relationships.  You will need to be flexible, have an ability to problem-solve on-site and online, organise highly educated people whilst remaining calm and maintaining a sense of humour.

We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.

While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.  

WHY COME AND WORK FOR US?

At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.

We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 7% employer contribution.

LOCATION

While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home.

With your line manager and the team you oversee, you will agree how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.

HOW TO APPLY

To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.

Closing date: 4 May 2026

Interviews aimed for: 11 or 12 May 2026 (please keep available). Please do clearly inform us if for some reason you can’t make that date in person in your application.
Aimed start date of this role will be as soon as possible.

Please note that only shortlisted candidates will be contacted.

For the full Job Description and Person Specification, see the attachment below

Do you want to support people with mental health issues in a moment of crisis? 

Are you calm, non-judgemental and able to work effectively with people experiencing distress? 

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. 

Nightlight Helpline / Crisis Café Support Workers (x2) 
Reference: 339
Responsible to: Crisis House Coordinator
Salary: £24,366 per annum (pro rata for part time)
Contract: Permanent
Hours: Full time 37.5 hours (Part-time from 22.5hrs considered)
Based:  
Hatfield Crisis Café (x1)
Stevenage Crisis Café (x1)

About the Service 

Our Nightlight Service (Cafés, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. 

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. 

Service Objectives 

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are: 

• To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire. 
• To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment. 
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers. 
• To remain a source of independent support for all Service Users. 
• To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. 

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff. 

About the Role 

You will be a key member of staff delivering the Nightlight Mental Health Crisis Service. Taking part in a rota covering 7 days per week, ensuring the delivery of high quality crisis support  and instilling Hertfordshire Mind Network’s values throughout the Crisis Cafe and Helpline services. Working closely with other staff such as: The Service Manager, Team Leaders, Co-Ordinators, Contract and Bank Support Workers and Volunteers in order to ensure services are of the highest quality and to support the continued growth and development of the service.

We offer: 

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) 
• An additional day of leave each year for your birthday following completion of probation period. 
• Ongoing training relevant to your role. 
• An Employee Assistance Programme. 
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. 

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. 

Closing date for receipt of applications is 29th May 2026  
Interviews to be held on a rolling basis in our Watford office or Microsoft Teams.
N.B. Please quote reference number 339 when completing your application for this role. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.