Volunteer development officer jobs in London

Job Title: Operations and Partnerships Coordinator 

Hours: 35 per week (full time)  

Location: London based, home working with regular travel across London 

Contract: Fixed term (until 31 March 2027)  

Salary: £40,535 inclusive of London Weighting (£36,192 national salary) 

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. 

About the Faith & Community Development Team

The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England through its national network, partnerships, training, research, funding support and quality improvement work. The team supports organisations to deliver safer, more effective and sustainable services, including shelters, day services, outreach and community hubs. 

About you

We are seeking a highly organised and proactive person. You will have good knowledge of homelessness policy and practice, strong written and spoken communication skills, including report writing, and the ability to collate and present quantitative and qualitative information. You will have excellent digital and IT skills, including Microsoft 365, Excel and Word, with the ability to adopt and apply AI-enabled productivity tools (e.g. Microsoft Copilot or equivalent) to improve ways of working.

You will also be confident in building relationships and working in partnership with shelters, day services, churches, community projects, funders, and other stakeholders. 

About the role

The successful candidate will provide essential operational, administrative and coordination support to the Faith and Community Development Team, working closely with the London Partnerships and Development Lead. They will support smooth service delivery, stakeholder engagement, internal communications, meetings and events, reporting processes, and will act as partnership manager for a small number of projects across London. 

Benefits

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time. 
• After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 
• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am to 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager. 
• As this role is offered as home working, we will provide some financial support to get you set up with appropriate equipment. 
• We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support. 
• We offer a cycle-to-work scheme. 

How to apply 

If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking 'Apply'), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.

Background

The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.

Community fundraising is at the heart of Lily's success. Every year, hundreds of families, friends and local communities come together to raise funds in support of loved ones affected by mitochondrial disease. Alongside this, we're beginning to grow our Individual Giving, Regular Giving and Legacy fundraising programmes, helping more people support Lily in ways that suit them.

As we continue to grow, we're looking for someone who can build strong relationships with our supporters, help bring fundraising ideas to life and ensure everyone who chooses to support Lily has an outstanding experience.

About the role

This is a varied and rewarding role supporting the delivery of Lily's community fundraising and individual giving programme. You'll be the main point of contact for many of our amazing supporters, helping individuals, families and community groups make the most of their fundraising. You'll also play a key role in developing Lily's Teams initiative, which brings together families and friends fundraising in honour or memory of someone affected by mitochondrial disease.

Alongside community fundraising, you'll support the delivery of Lily's emerging Individual Giving, Regular Giving and Legacy fundraising activity, helping to develop and deliver supporter journeys, campaigns and communications that encourage long-term engagement.

Working closely with the Senior Public Fundraising Manager and colleagues across fundraising and marketing, you'll play an important part in helping more people discover, support and stay connected with The Lily Foundation. If you're someone who enjoys building relationships, getting things done and making supporters feel valued, we'd love to hear from you.

Key responsibilities

• Lead the day-to-day delivery of Lily's community fundraising programme, supporting individuals, families and community groups to organise their own fundraising activities.

· Develop and grow Lily's Teams initiative, supporting families and friends fundraising in honour or memory of someone affected by mitochondrial disease with sensitivity, empathy and excellent supporter care.

· Build strong relationships with community fundraisers, providing practical advice, encouragement and fundraising resources to help maximise income and supporter satisfaction.

· Support the planning and delivery of Lily's community fundraising campaigns, appeals and fundraising products, working closely with colleagues across fundraising and marketing.

· Help develop and deliver supporter journeys for community fundraisers, regular givers and other supporters, encouraging long-term engagement and repeat support.

· Support the development of Lily's Individual Giving, Regular Giving and Legacy fundraising activity through campaign delivery, stewardship and donor communications.

· Identify opportunities to grow community fundraising & individual giving income by encouraging repeat fundraising, in-memory giving, Regular Giving and other longer-term ways of supporting Lily.

· Maintain accurate records on the CRM system (Donorfy), ensuring supporter information is up to date and using data to monitor activity and improve performance.

· Prepare regular reports and updates for the Senior Public Fundraising Manager, identifying trends, opportunities and areas for improvement.

· Work collaboratively with colleagues across fundraising, marketing and operations to deliver joined-up campaigns, communications and supporter experiences.

· Represent The Lily Foundation professionally and enthusiastically, acting as an ambassador for the charity and building positive relationships with supporters and partners.

Community and Events Fundraising Officer

North London Hospice has been caring for local people since 1984, providing specialist palliative and end-of-life care to people with life-limiting illnesses across Barnet, Enfield and Haringey, and increasingly within Camden and Islington. Our services are completely free of charge however it now costs more than £16m a year to run our charity. We rely on the generosity of our community through donations and our shops to make up the shortfall in funding.

Role Purpose

Reporting to the Community and Events Manager, you will play a key role in growing income through community fundraising initiatives and delivering an exciting and expanding portfolio of events. This varied role combines creative promotion of fundraising opportunities, excellent supporter relationship management, and the planning and coordination of successful events. No two days will be the same, making this an exciting opportunity for someone who enjoys a fast-paced and rewarding environment.

Key Responsibilities

Community Fundraising and Events

· Support the Community and Events Manager to develop and deliver a portfolio of community fundraising activities and fundraising events.

· Provide guidance and support to individuals, groups and organisations fundraising for the Hospice, helping them maximise income and deliver successful activities.

· Coordinate event logistics, participant communications and administration to ensure a positive supporter experience.

· Maintain accurate records of fundraising activity, event participants and supporter engagement on Raiser's Edge.

· Contribute ideas to enhance and grow the Hospice's community fundraising and events programme.

Marketing and Promotion

· Work with the Community and Events Manager and Communications Team to promote fundraising activities and events.

· Support the delivery of marketing plans and prepare briefs to assist with participant recruitment and supporter engagement.

Supporter and Volunteer Stewardship

· Deliver excellent stewardship to supporters and volunteers through a range of communication channels.

· Recruit, coordinate and support volunteers involved in fundraising events and activities.

· Build strong relationships with supporters, encouraging long-term engagement and identifying opportunities to maximise fundraising income.

Product Development and Innovation

· Contribute to the development of new fundraising products, events and initiatives.

· Support innovation and continuous improvement across the Community and Events programme.

General

· Work collaboratively with colleagues across Fundraising, Communications, Retail and Volunteering teams to maximise fundraising opportunities.

· Ensure fundraising activities comply with relevant legislation, Fundraising Regulator guidance and Hospice policies.

· Support the wider Fundraising Team as required and contribute to a positive, flexible and collaborative team culture.

· Maintain high standards of confidentiality, health and safety, and infection prevention and control at all times.

Person Specification

Experience and Knowledge

· Experience building and managing relationships with supporters, customers or other external stakeholders.

· Experience managing multiple priorities, projects and deadlines.

· Good IT skills, including Microsoft Office.

· Experience of using a CRM/database, events delivery, fundraising, or volunteer management would be advantageous.

Personal Qualities and Skills

· A great communicator with excellent relationship-building skills.

· Strong organisational skills and attention to detail.

· Able to work both independently and collaboratively.

· Enthusiastic, proactive and able to remain calm under pressure.

· Excellent written and verbal communication skills.

· Knowledge of social media and marketing techniques would be beneficial.

Essential for All

· Commitment to equality, diversity and inclusion.

· Commitment to the values and objectives of North London Hospice.

· Commitment to continuous professional development.

· Enhanced DBS check (role specific).

· Full UK driving licence (role specific).

Why join us?

By working at North London Hospice you will make a real difference to the lives of people affected by a life-limiting illness and their families. Our vision is to provide the best of life, at the end of life for everyone.

This role is a unique opportunity to build a growing corporate partnerships programme with significant potential. You'll join a passionate, supportive fundraising team and play a key role in helping North London Hospice continue providing exceptional care and support to patients and their loved ones.

We offer an attractive package of benefits, designed to support the health and wellbeing of everyone who works with us. In addition, we also offer comprehensive and unique learning development opportunities designed to give you the tools you need to succeed in your career at the hospice, whilst helping you to develop and achieve personal and professional growth.

If you're looking for a role where you can combine strategic thinking, relationship building and commercial expertise to create meaningful impact, we'd love to hear from you.

North London Hospice is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. If you require any reasonable adjustments to support you during the application or recruitment process, please get in touch

Children and young people in London matter; their voices, experiences, and futures. They deserve every chance to make the most of their lives. But too many young people can't because they don't have the opportunities to help them thrive. This is where transformational youth work comes in, offering somewhere to go, something to do, someone to trust. 

The Fundraising and Communications Officer plays a vital and diverse role in the success of the Fundraising and Communications Directorate and London Youth as a whole. As well as taking on your own specific projects, you will offer support to the wider Fundraising and Communications Directorate across events, different income streams, and communications projects as we work to achieve our targets in excess of £3.6m. You will collaborate with colleagues, funders, and partners and meet youth workers and young people as we look to engage and inspire audiences in support of transformational youth work.

What you will be doing

• Support the Corporate Partnerships Account Manager to deliver challenging events, digital fundraising and volunteering. 
• Support the Fundraising and Communications directorate in the development and delivery of events, including the London Youth Awards, site visits, lunch and learns, Born Ambitious, and the AGM. 
• Support the Fundraising and Communications directorate in the development and implementation of a new income stream. 
• Support the Communications team on the development and delivery of on and offline communications assets. 
• Be the first point of contact for all fundraising and communications enquiries. 
• Collaborate with the Communications team to ensure all pages on our website are up to date, accurate and compelling, and position our charity as a credible partner of funders. 
• Undertake research on behalf of the Fundraising and Communications teams as appropriate. 
• Provide essential administrative support to the Fundraising and Communications Directorate. 
• Ensure all information is recorded in an accurate and timely manner across all relevant systems and in line with relevant processes and procedures, including Salesforce and Sharepoint. 
• Contribute to the team's annual plans, strategies, budget planning, and reforecasts where appropriate. 
• Understand, support and communicate the vision, mission, and aims of London Youth and the needs of young people and youth organisations. 
• Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues, young people, and youth organisations. 
• Follow our organisations anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships. 

What you bring to the role 

Knowledge and Experience: 

• A good understanding of income streams and how fundraising teams function. 
• A good understanding of communications teams, their key responsibilities, and how they function. 
• Strong written and verbal communication skills. 
• Proven ability to engage with stakeholders. 
• Proven administrative experience. 
• Experience of support on the development and delivery of events. 
• Demonstrable experience of undertaking and present research. 
• Demonstrable experience of leading on projects. 

Attributes and Behaviours: 

• Passionate about and committed to improving the lives of children and young people. 
• A demonstrable sense of ambition and drive, underpinned by a can-do attitude. 
• Ability to work on your own initiative. 
• Collaborative team member, willing to seek advice and support from others. 
• Creative mindset. 
• Commitment to quality and attention to detail. 
• Problem solver and comfortable working in a changing and flexible environment. 
• Resilient and able to adapt and thrive in a target-driven team. 
• Passion for personal and professional development with willingness to learn new skills. 
• Willingness to work occasional evenings and weekends when required. 

You will be able to demonstrate our values of being: 

• Ambitious
• Collaborative 
• Inclusive 
• Accountable

Why work at London Youth 

• Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). 
• Employer 4% pension contribution. 
• Additional leave granted to support voluntary activity. 
• Free access for you and your family to the Employee Assistance Programme. 
• Free Health Care Cash Plan. 
• Free access to the 'Headspace' app for you and your family. 
• You will be working with a fantastic team of passionate colleagues across London Youth. 
• You will be making a difference to the lives of young people!

Plumstead Community Law Centre is a specialist legal advice charity providing free legal advice and representation in immigration, welfare benefits and employment law. Based in the heart of Woolwich, we support local people through our office and community outreach services.

We are seeking an Interim Chief Executive / Operations Manager to oversee the day-to-day running of the Law Centre. Working closely with our Board of Trustees, you will manage staff, office operations, finance and administration, funded projects and organisational compliance, ensuring our services continue to deliver high-quality support to the community.

This flexible role could suit an experienced Chief Executive, Charity Manager, Operations Manager, Office Manager or Practice Manager. Experience of the legal advice or charity sector would be advantageous but is not essential.

To apply, please send your CV together with a supporting statement explaining how you meet the requirements of the Job Description and Person Specification..

Applications will be considered on a rolling basis and the vacancy will remain open until the post is filled.

Plumstead Community Law Centre is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

Woman’s Trust is a leading mental health charity supporting women affected by domestic abuse. For nearly 30 years, we have provided free, trauma-informed counselling, therapeutic groups, and workshops to help women rebuild their emotional wellbeing. Led by and for women, we support over 900 women and children annually, with an income of £1.4m and a dedicated team of 40 staff.

We are seeking a Head of Fundraising and Development to lead our fundraising team and play a key role in our Senior Leadership Team. You’ll be joining Woman’s Trust at a pivotal moment, as we build on nearly 30 years of specialist expertise to meet growing demand, expand our services for women and girls, and extend our influence through training, research, partnerships and policy to create lasting change. As demand for our services grows, we aim to double the number of women we support annually, achieved in part through growing our income.

Your responsibilities will include:

• Developing new funder and partner relationships across trusts, foundations, statutory bodies, and corporates.

• Strengthening existing relationships to secure sustainable, multi-year funding.

• Leading fundraising growth, aiming for £3m by 2027/28.

• Collaborating with the CEO, trustees, and Senior Leadership Team to shape fundraising strategy and operational delivery.

• Leading an passionate team of fundraisers to maximise income generation opportunities.

We seek a highly motivated, ambitious fundraiser with proven experience at a senior level, securing five- and six-figure and multi-year grants. You should be skilled in relationship building, with a keen interest in communicating and influencing key stakeholders to create strategic partnerships that align with priorities. An interest in mental health and supporting women affected by domestic abuse will be essential.

This is an excellent opportunity for a talented fundraising professional looking to develop in a leadership role, or an experienced Head of Fundraising eager to grow their impact and career as we do. You will join a passionate, collaborative team working to create lasting change.

We offer:

• A supportive, inclusive, and collaborative work environment including a dedicated Senior Leadership Team and Board, including a CEO with a fundraising background, alongside trustees with fundraising expertise and a focus on providing income generation and partnership insights.

• The opportunity to shape and expand our fundraising function, developing your career in the process.

• A chance to make a real impact on the lives of women and children.

• Good benefits, including:

  • Hybrid & flexible working

  • 25 days holidays + 3 days at Christmas + Public holidays. Annual leave increases by 1 day after 5 years, and then by 1 day per year up to amaximum of 30 days.

  • Enhanced sick pay

  • Cycle to work scheme

  • Employee Assistance Program (EAP)

  • Individual staff professional development budget and mandatory job-related training.

If you would like to learn more about the role and how to apply, please download the full appointment brief and speak to our retained consultant, Ami Jenick at People Beyond Profit.

If you are an ambitious fundraiser ready to drive growth and transform the lives of women and children, we would love to hear from you!

Closing Date: 31 August 2026

People Beyond Profit Converations:3-10 September 2026

Woman’s Trust Interview:

• First stage: 22nd September 2026 (Online)

• Second stage: 28 September 2026

About us

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. We are the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement in the occupied Palestinian territory and Lebanon.

About the role

We're looking for a Senior Digital Performance Marketing Officer to help drive forward MAP's digital fundraising programme at a pivotal moment for our work. You'll lead on the delivery of complex, multi-channel paid acquisition campaigns — recruiting new cash and regular givers through Meta, Google Ads, programmatic display and beyond — while shaping the strategy, testing plans and attribution models that make our digital fundraising smarter and more effective.

This is a role with real scope: you'll manage campaigns end-to-end, drive conversion rate optimisation across our key digital products, and build the processes and content pipelines that let a small but ambitious team punch above its weight.

If you're a performance marketer who wants your skills to translate directly into lifesaving healthcare for Palestinians, this is your chance. 

As you will have seen from the role profile, this post requires a minimum of two days per week in our London office.

MAP has a flexible working policy to support employees with additional needs, caring responsibilities etc. However, it will not be possible for this role to be completely remote.

About you

What you'll do

• Lead the delivery of MAP's paid digital fundraising programme, from campaign briefing through to optimisation and review
• Develop and oversee our Conversion Rate Optimisation (CRO) roadmap
• Support on the development of our paid digital strategy, attribution models and reporting 
• Build and run testing plans to identify and scale what works
• Improve internal and agency processes, including content sourcing and sign-off pipelines
• Manage relationships with external creative and media agencies
• Support budgeting, forecasting and compliant conversion tracking 

What we're looking for

• Proven experience managing paid digital performance marketing campaigns across channels including Meta Ads, Google Ads and programmatic display
• A strong eye for creative and storytelling, and an understanding of how paid and owned channels work together
• Confidence managing multiple complex campaigns and competing priorities
• Strong analytical skills — able to turn data from multiple sources into clear, actionable reporting
• Demonstrable experience influencing and managing stakeholders, internally and externally
• A good understanding of GDPR and the Fundraising Code of Practice
• Desired experience working on regular giving recruitment      campaigns across digital and direct marketing channels. 
• Experience in a charity, humanitarian or campaigning environment is a plus, but not essential 

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams. 
 How to Apply

Please submit your CV before the deadline of 12:00 noon GMT on 11th August 2026.

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
 

Disclaimer

**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     

 **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

This is a rare opportunity to help shape a new £475,000 programme funded by The National Lottery Community Fund that puts communities at the heart of nature recovery and environmental action across Kent and Medway.

We are looking for a passionate and people-focused Community Organising Officer to help communities create lasting positive change for nature, climate and local wellbeing.

What you'll be doing: 

This exciting role sits within our Wilder Streets, Wilder Lives programme, which works alongside communities facing barriers to accessing nature and environmental opportunities. Using a community organising approach, you will help local people identify priorities, build connections, develop leadership skills and take action to improve their neighbourhoods for both people and wildlife.

Working closely with residents, community groups, local authorities and project partners, you will support the co-design and delivery of a wide range of initiatives, including community greening projects, volunteering opportunities, sustainable living workshops, environmental training, BioBlitzes and community events.

At the heart of this role is relationship building. You will spend time listening to communities, understanding local needs and strengths, and helping people turn ideas into meaningful action. Through your work, you will empower individuals and groups to become confident leaders and champions for nature in their own neighbourhoods.

You will also have the opportunity to develop your own skills through specialist training in Community Organising and Climate Literacy, alongside learning from experienced partners and colleagues.

Your key responsibilities will include:

Community Organising and Engagement – Building trusted relationships with residents, developing local leaders, facilitating community conversations and supporting communities to identify priorities and take collective action.
Partnership Working – Collaborating with local authorities, grassroots organisations and project partners to deliver a coordinated, place-based approach to community engagement and environmental improvement.
Project Development and Support – Helping communities develop ideas into viable projects, supporting small grants and seed funding opportunities, and enabling local groups to access resources and support.
Events, Training and Volunteering – Supporting and delivering workshops, volunteering activities, environmental training sessions and community events that bring people together and build long-term capacity for change.
Monitoring and Learning – Gathering insights, maintaining records and contributing to project evaluation, reporting and shared learning across the programme.

What we need you to bring:  

You are an enthusiastic, approachable and highly organised individual who is passionate about empowering people and supporting communities to create positive change.

You understand that lasting environmental change happens when local people are at the centre of decision-making, and you are motivated by helping communities develop the confidence, skills and connections needed to make a difference.

You will thrive in this role if you:

Enjoy building relationships and are skilled at connecting with people from a wide range of backgrounds and experiences.
Are a confident listener and communicator who can build trust, facilitate conversations and bring people together around shared goals.
Have experience in community engagement, community organising, development work or similar people-centred roles.
Are passionate about social justice, environmental action and creating opportunities for everyone to engage with and benefit from nature.
Have experience working alongside diverse communities, particularly those facing barriers to participation or who have traditionally been underrepresented in the environmental sector.
Can support people to develop ideas, solve problems and turn ambitions into practical action.
Are comfortable working collaboratively with partners, community groups, volunteers and stakeholders.
Have strong organisational skills, can manage competing priorities and maintain accurate records.
Are adaptable, resilient and able to work flexibly in response to community needs.
Are committed to Equality, Diversity, Inclusion and Belonging and actively champion these values in your work.

We recognise that local knowledge, lived experience and trusted relationships are invaluable, and we welcome applications from people who already have strong connections to the communities involved in the project. If you are passionate about helping communities lead change for nature and creating a fairer, greener future for everyone, we would love to hear from you.

Please read the job description for the full person specification.

A DBS check will be required for this role.

 What we will offer in return:  

We offer exceptional enhanced benefits.  Recognising the wellbeing pressures related to the climate and nature crises we face as a society, we provide flexible work options, wellbeing initiatives, and professional development opportunities. Whatever stage of your career you’re at, our comprehensive benefits package at Kent Wildlife Trust can be a key factor in your choice to join us. 

Next steps:   

If you're ready to join our team and help us create a Wilder Kent, simply click "Apply now" to apply via our website. Here you can find out more about the role and complete the online application form. Be sure to include your personal statement in the space provided and upload your CV, and take a moment to review the guidance notes for helpful tips.

If you are experiencing difficulties using our online application process, please contact us by telephone. We are committed to ensuring our recruitment process is accessible and will be pleased to discuss alternative ways for you to submit your application.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.  

Shortlisted candidates will be invited to a face-to-face interview.  We will let unsuccessful candidates know if they have not been shortlisted.    

We are unable to recruit anyone who does not have a legal right to work in the UK.   Unfortunately, we cannot provide visa sponsorship.

Kent Wildlife Trust believes that everyone has a responsibility to safeguard children, young people, and adults at risk; we are committed to ensuring their safety and wellbeing is at the heart of our engagement with people.  We will ensure that all our recruitment and selection practices reflect this commitment. The successful candidate will be subject to references, Disclosure and Barring Service checks along with other relevant employment checks as appropriate to the role.

The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better.  It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature!  

Contract: 9-month Fixed Term Contract

Salary: £29,849 - £35,493

Closing Date: Tuesday 11th August 2026

Interviews will be held week commencing 17th August 2026

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Supporter Care Officer to join our Fundraising Strategy & Operations Team based in London on a 9-month fixed term basis.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

About the role

The Fundraising Strategy and Operations team delivers high quality operations support to the wider Fundraising Directorate including Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications, and Supporter Care.

The role sits within our friendly and dedicated Supporter Care team. In addition to providing operations support to the Fundraising Directorate, the team provides a high standard of customer service to Centrepoint supporters and members of the public. 

The role works alongside two other Officers and the team Manager to help steward and grow our compassionate supporter base, securing Centrepoint’s long term future, and enabling us to reach our strategic goals through helping to maximise fundraised income and increase donor loyalty.

The role involves working independently, collaborating with colleagues and third-party suppliers, and using a variety of technical systems to fulfil a range of supporter-related responsibilities.

These include, but are not limited to, liaising with existing and prospective supporters, managing fundraising complaints, processing donations, processing supporter data; and ensuring all tasks are carried out in compliance with GDPR, Data Protection, and other regulatory requirements.

There is also the opportunity to work on projects, volunteer at events, and participate in a range of training to support personal and professional development.

About you

• Experience of working in Supporter Care or customer focused team
• Excellent organisational skills, with the ability to plan and work to tight deadlines
• Excellent written and verbal communication skills
• Excellent interpersonal and relationship building skills
• Ability to work well with others and on your own initiative
• Ability to investigate and resolve problems
• Ability to be flexible and switch between tasks as needed
• Literate in IT with experience of using MS Office – prior CRM use (e.g. Raiser’s Edge) is desirable
• Basic understanding of GDPR and Data Protection

What you’ll be doing

• Interacting with existing and prospective supporters via multiple communication channels
• Resolving complaints in line with our policy, escalating feedback where necessary
• Listening to and quality checking calls handled by the third-party contact centre
• Supporting with required training of the third-party contact centre call handling team
• Processing fundraising donations
• Maintaining supporter records on the Raiser’s Edge CRM system
• Helping to ensure team processes are accurate, efficient, and up to date
• Helping to ensure the team meets its service SLAs and KPIs
• Maintaining a good understanding and working knowledge of new sector regulations
• Supporting the delivery of strategic projects in line with the Supporter Care strategy

Why join Centrepoint?

In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a fixed term Supporter Care Officer click ‘Apply’ now!

About the Role
We are looking for a proactive and organised Grants Officer to support the delivery of our grant-making programme and help empower young people facing deep-rooted inequality to create lasting change. Working across the full grants cycle, you will coordinate key administrative processes, maintain accurate records, analyse and report on grants data, and support the planning and delivery of events.

The successful candidate will be dependable, detail-oriented, and committed to ensuring efficient systems and high-quality support for applicants, grant recipients, and colleagues.

As a Grants Officer, you will:

• Coordinate the administration of grants and events across the grants programme.
• Maintain and improve grant management systems and processes.
• Provide timely support and guidance to applicants and respond to enquiries.
• Ensure accurate grant records and documentation for compliance, audit, and impact reporting.
• Collect, monitor, analyse, and report on grant-making data.
• Support consistent use of Salesforce across the team.
• Assist with event logistics, travel bookings, invoice processing, and general team administration.

This is an excellent opportunity for someone with strong organisational and administrative skills who enjoys working with data, improving processes, and contributing to meaningful social impact.

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

The Finance & Operations Officer provides high-quality finance, operational and organisational support to ensure the effective day-to-day running of Woman's Trust. Working across both Finance and Operations, the postholder will maintain accurate financial records, coordinate operational systems and provide administrative support that enables colleagues to deliver high-quality services to women affected by domestic abuse.

Hours: Part-time, 28 hours per week (0.8 FTE).

Location: Woman’s Trust premises including co-location with statutory partners and community partnership  locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

Please note, CVs and cover letters should be sent in Word format.

Closing date: 14th August 2026.

Interviews will be held on a rolling basis.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

At Special Olympics GB, we're changing the way people think about intellectual disability.

Every day, our athletes challenge expectations, inspire communities and demonstrate what's possible when people are given the opportunity to thrive.

Corporate and commercial partnerships are fundamental to making that happen. They enable us not only to generate sustainable income, but to create opportunities for our athletes through volunteering, employment, leadership, education, inclusion and powerful brand collaborations.

As we build towards the Special Olympics World Summer Games in Chile and continue to grow our national movement, we're looking for an exceptional partnership professional to lead and evolve this work.

This isn't a traditional charity partnerships role. We're looking for someone who combines exceptional stewardship with commercial curiosity, entrepreneurial thinking and creativity. Someone who enjoys spotting opportunities, challenging conventional approaches and designing partnerships that create genuine shared value.

You'll inherit an exciting portfolio of national partners (Coca-Cola Europacific Partners, Toyota GB, Fuller’s pubs, Ocean Outdoor, Mitsubishi Electric UK and others), lead a small but ambitious team, and work alongside the Director of Development to shape the future of one of the UK's most exciting purpose-led partnership programmes.

Everyone's Invited is a charity dedicated to exposing and eradicating rape culture through conversation,

education and systemic change. We work with young people, schools, policymakers and the wider public to

challenge the conditions that enable sexual violence and misogyny to persist.

Our vision is a society where everyone - regardless of background, identity, or circumstance - is free from sexual

violence, harm and oppression. A world where respect, consent and equity are embedded from the earliest stages

of life.

Role Summary

As Operations Manager, you will play a key role in the smooth running of our daily operations and

administration, and in the long-term sustainability of the organisation. You'll work closely with the CEO, COO

and senior team to coordinate systems, support financial reconciliation, lead HR across the employee lifecycle,

manage a team of 40+ volunteers, and oversee logistics across projects and teams as well as leading on the

management of our online safe space.

This is a varied and fast-paced role, ideal for someone with prior charity sector experience who is highly

organised, proactive, and eager to work within a values-driven organisation building a safer and more just world.

As we are a fast-growing organisation, your responsibilities may evolve to meet the needs of the organisation.

This role may occasionally require light physical labour (such as moving furniture).

Key Responsibilities

This role will include, but is not limited to, the following responsibilities

1. Finance & Reconciliation

• Support the Finance Officer with basic finance and reconciliation of transactions using Xero.
• Track and process invoices, expenses and contracts with support from the finance team.
• Liaise with external stakeholders including accountants, financial institutions, insurers and other service
• providers.
• 2. HR & People
• Lead HR across the employee lifecycle: recruitment administration, onboarding, contracts, probations,
• appraisals and offboarding.
• Maintain contracts and employment documentation, ensuring records remain current and compliant.
• Support HR and recruitment administration for new staff, freelancers and volunteers.
• Coordinate wellbeing and DEI initiatives, including wellbeing surveys, DEI surveys and staff wellbeing
• check-ins.
• Contribute to a safe, positive and inclusive working culture across the organisation.
• 3. Governance, GDPR & Policy
• Support GDPR compliance and maintain accurate staff, volunteer and organisational records.
• Support the development and implementation of policies, ensuring organisational compliance with relevant
• regulations and standards.
• Ensure organisational policies, procedures and governance documentation remain up to date.
• Support safeguarding administration and contribute to maintaining a safe and supportive environment for
• staff, volunteers and service users.
• 4. Operations & Administration
• Provide administrative and logistical support to the senior leadership team, including booking travel,
• coordinating accommodation, and planning meetings and events.
• Schedule and support internal meetings, take notes and ensure follow-up actions are tracked.
• Maintain and improve internal systems, including scheduling, databases, digital and physical filing, contract
• management and team workflows.
• Manage office supplies, equipment, subscriptions, software licences, office organisation, incoming post,
• recycling and facilities management.
• Monitor the general enquiries inbox and respond to or redirect enquiries as appropriate.
• 5. Programme & Volunteer Support
• Manage testimony processor volunteers and support the recruitment, onboarding, training and coordination
• of all EI volunteers.
• Lead the planning and delivery of the organisation's mentorship programme.
• Support the growth and delivery of the Safe Space campaign.
• Plan and execute the organisation's Annual General Meeting.
• Provide other administrative, logistical and monitoring support across organisational programmes and
• projects.

Fundraising officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We're looking for an enthusiastic and proactive Fundraising Officer within Sense International to help grow income and build lasting relationships with supporters. This is a permanent, full time position working on a hybrid basis from our London office.

Working closely with the Senior Trusts and Foundations Manager, you will play an important role in delivering fundraising activity across a range of income streams, including trusts and corporate foundations, fundraising events and individual giving.

This is a varied role where no two days are the same. From researching new funding opportunities and writing compelling grant applications to managing fundraising campaigns and stewarding donors, you'll make a direct contribution to helping Sense International reach more children and young people around the world.

Key Responsibilities

Trusts and Corporate Fundraising

• Research and identify new trust and corporate funding opportunities.
• Develop compelling funding applications and proposals.
• Build and manage relationships with trusts, foundations and corporate supporters.
• Deliver excellent stewardship to maximise long-term supporter engagement.

Donor Reporting and Stewardship

• Work with programme colleagues to produce high-quality donor reports.
• Monitor fundraising income, KPIs and donor engagement.
• Maintain accurate donor records and ensure GDPR compliance.
• Deliver an excellent donor experience throughout the supporter journey.

Campaigns and Events

• Lead the delivery of our Big Give campaign.
• Coordinate fundraising events, including marathon runners and new community fundraising initiatives.
• Track fundraising income and work closely with finance and supporter care colleagues.

Collaboration

• Work collaboratively with colleagues across fundraising, programmes, communications and finance.
• Represent Sense International at networking events and supporter meetings.
• Support wider fundraising activity and organisational priorities where required.

About You

The ideal candidate needs to bring:

• Experience in fundraising, communications or marketing.
• Excellent written communication skills, including producing compelling proposals and reports.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience working with CRM systems such as Raiser's Edge, Donorfy or Salesforce.
• Good knowledge of Microsoft Office.
• An understanding of fundraising regulations and ethical fundraising practice.
• A collaborative approach and the confidence to work with colleagues and supporters at all levels.
• Empathy for the issues affecting disabled people and a commitment to inclusion.

Desirable

• Experience working within an international NGO or global organisation.
• Understanding of disability inclusion or international development.
• Experience developing fundraising budgets or creating branded fundraising materials.

Our Values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers:

• We’re creating change
• We’re always learning
• We’re better together

To apply:

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.