Volunteer management jobs

Christ Church Cathedral is seeking to appoint an independent Chair of the Cathedral Safeguarding Advisory Panel. The role of the independent Chair is to lead the Cathedral’s Safeguarding Advisory Panel meetings, and to foster a positive safeguarding culture and ensure we are following Church policy and good practice guidance.

This post provides an independent perspective on the Cathedral’s safeguarding work, and so the postholder will be working for us on a consultancy basis. The current rate of pay is £400 per day, 5 days per year, for a term of 3 years initially.

To apply for this role, please submit a CV, along with a covering letter outlining your suitability for the post addressed to Fiona Sidorowicz, Cathedral Safeguarding Officer, by 12 noon on 28 August 2026.

Interviews will take place the week commencing 21 September 2026.

Christ Church Cathedral is committed to safeguarding the welfare of children, young people and vulnerable adults and expects all staff, officeholders and volunteers to undertake safeguarding training appropriate to their role, and to adhere to the Cathedral’s safeguarding policies and procedure.

The Peer Recovery Worker will support people who are sleeping rough, at risk of rough
sleeping, or going through important stages in housing and recovery. The main purpose
of this role is to help reduce the harm caused by rough sleeping.

You will listen, build trust, give practical help and share clear information. You will help
people connect with the right support, including housing, health care, drug and alcohol
services, benefits advice, community groups, and services based at WSUP.

WSUP is not a drug and alcohol treatment provider, so this role does not involve
clinical treatment or specialist interventions. Instead, you will help people understand
their options, prepare for appointments, overcome barriers and stay connected with
services that can meet their needs.

You do not need to have all the answers.

We are looking for someone who is kind, reliable, calm and able to support people
without judgement. We welcome applications from people who have lived experience of homelessness,
addiction or recovery, and who feel ready to use that experience to support others
safely and positively.

Key Responsibilities
 

Engagement

• Build trusting and respectful relationships with people experiencing roughsleeping, homelessness, substance use, poor mental health or social isolation.
• Engage people in the Target Priority Group cohort through drop-ins, planned appointments, informal conversations and outreach.
• Provide emotional and practical support, listening and helping people feel heard.
• Use lived experience, where appropriate, to build connection, reduce stigma and inspire hope.
• Encourage people who may be unsure about housing, treatment or other support to explore their options at their own pace.
• Maintain contact during periods of disengagement, relapse, crisis or transition, within the boundaries of the role.
• Help people identify their own goals, strengths and next steps.
• Support or co-facilitate peer, recovery or wellbeing activities where appropriate.

Practical support and navigation

• Provide clear, accurate information about local treatment, health, housing, benefits and community services.
• Introduce people to co-located services at WSUP and help them understand what each service can offer.
• Provide warm handovers and accompany people to appointments where this is helpful, agreed and within the service plan.
• Help people with practical tasks such as phone calls, forms, identification, benefits enquiries and gathering information for appointments.
• Work closely with treatment, outreach, housing, health and other partners so that support is coordinated and responsibilities are clear.
• Advocate for people when stigma, exclusion or difficult processes create barriers to support.
• Support people at key transition points, including moving from the street into accommodation, leaving hospital, prison or treatment, or returning to services after disengagement.
• Help people connect with local groups, activities and community support that may improve wellbeing and reduce isolation. 
• Support day-to-day service delivery by staffing open sessions including Saturdays (on rota), covering reception duties and attending relevant team and management meetings.

Recording, safety and outcomes

• Record all contacts, actions, referrals, risks and outcomes accurately and promptly on WSUP's case management system.
• Complete triage/ONS4 wellbeing monitoring at the agreed stages.
• Complete ERSRAT monitoring across the newly registered guests, active caseload, including baseline information and follow-up reviews.
• Identify safeguarding concerns, immediate risks and changes in a person's situation, and report or escalate them without delay.
• Follow WSUP procedures on confidentiality, consent, information sharing, lone working, incidents, professional boundaries and health and safety.
• Contribute to support plans, case reviews and multi-agency discussions.
• Help collect guest feedback, case studies and evidence of outcomes, with appropriate consent. 

Working with co-located services

• Welcome and introduce people to visiting and co-located professionals.
• Help guests prepare for conversations with treatment, housing, health, benefits and other services.
• Share relevant information in line with WSUP policies and procedures.
• Follow up agreed actions and help guests understand what will happen next.
• Avoid taking over duties that belong to specialist, statutory or treatment providers. 

Person Specification
Essential skills & experience

• Experience of supporting people affected by homelessness, rough sleeping, substance use, poor mental health or other disadvantages.
• Ability to build trusting relationships with people who may have had poor experiences of services.
• Good listening, communication and practical problem-solving skills.
• Ability to explain information clearly and support people to make their own choices.
• Ability to work positively with colleagues, co-located services and external partners.
• Ability to maintain clear professional boundaries.
• Ability to recognise and respond to safeguarding and risk concerns.
• Ability to organise a varied workload and keep accurate records.
• Commitment to equality, inclusion and non-judgemental practice.
• Willingness to work flexibly, including outreach and occasional evening or weekend work where agreed. 

Desirable skills & experience

• Personal lived experience of substance use, recovery, homelessness or related issues, with the ability to use this experience safely and appropriately.
• Peer mentor or peer support training or qualification.
• Experience of helping people access treatment, health, housing or community services.
• Knowledge of local services in Greenwich or South East London.
• Basic computer skills. Training and support can be provided. 

The Talent Set are delighted to partner with a fantastic health charity on a Community Fundraiser role. In this position, the successful candidate will lead efforts to engage communities, organise events, and increase awareness and support for the organisation’s charitable objectives through inclusive and impactful fundraising activities.

Key Responsibilities

• Develop and implement community engagement strategies to promote the organisation’s mission.
• Organise and deliver fundraising events, campaigns, and activities within local communities.
• Cultivate relationships with stakeholders, volunteers, and supporters to maximise participation.
• Identify new opportunities for fundraising growth and community involvement.
• Maintain accurate records of donations, activities, and supporter engagement to inform ongoing strategies.
• Collaborate with relevant teams to ensure fundraising initiatives are aligned with organisational goals.
• Monitor, evaluate and report on the effectiveness of community outreach programmes.

Person Specification

• Experience in community fundraising, charity events, or stakeholder engagement.
• Excellent communication skills, with the ability to connect with diverse audiences.
• Proven ability to organise and manage multiple projects efficiently.
• Skilled in building and maintaining positive relationships with supporters and partners.
• Self-motivated with a proactive approach to identifying new opportunities.
• Comfortable working independently and as part of a collaborative team.
• Strong organisational and time management skills.

What’s on Offer
Salary: £31,000 per annum

Location/ Work Pattern: Buckinghamshire, Bedfordshire, Northamptonshire, Hertfordshire - homebased with travel and team meetings

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Could you do a job where you change lives?

Do you feel fulfilled when you have lifted others' spirits?

Do you have professional or personal experience taking care of those with dementia?

We are looking for a committed individual with a heart for the care of older people and a keenness to deliver our The Way We Care Programme which encompasses our approach to the care of our residents.

We have a fantastic new job opportunity at Emmaus House, where Wellbeing & Dementia Lead will oversee the building of relationships between staff and those we care for - prioritising a family model of care throughout the home.

This role is perfect for an upbeat and enthusiastic person who is interested in engaging with our older residents and staff to promote The Way We Care. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI.

Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Emmaus House is a charming care home situated in North Yorkshire that provides 22 residential care places, all with en-suite facilities.

Responsibilities:

• To care for our family members/residents, by providing a loving and caring environment and maintaining the Christian ethos that is so important to them;
• To become the in house expert in caring for people living with dementia (full training and ongoing support provided) 
• To embrace the Society’s The Way We Care Model. This means providing the highest quality of care possible addressing Mind, Body and Spirit - The Whole Person;
• To take responsibility for The Way We Care Programme, developing all levels of staff competency, understand and practice the philosophy of seeing the person first, whilst celebrating their strengths and supporting their unique Spiritual, Emotional and Physical needs;
• To provide a working environment where each member of staff feels that they are part of the team with something to contribute and the opportunity to develop their personal skills, knowing their ideas are listened to and acted upon when the ideas are enriching the lives of those we care for;
• To prioritise and support the spiritual life of the home, both for family members/residents and the staff making it possible for all family members/residents to carry on enjoying the special relationship with the Lord Jesus at their own pace and in their own way.

About you:

• Caring or nursing experience or an expert by experience in caring for someone living with dementia;
• Experience in mentoring or leading teams;
• You have empathy and enjoy working with older people;
• You are able to support individuals with unique and diverse needs;
• You have a positive, open and warm personality;
• You desire to make others happy with a genuine love for all people and a positive outlook on life;
• You will be a companion and friend to all of the people we care for – with or without dementia;
• You are able to work with teams and individuals and be willing to take on any task to provide an excellent level of care; 
• You are well-organised, adaptable and practical. 

The Way We Care:

The Way We Care is the Pilgrims’ Friend Society approach to ensuring that older people have all that they need to flourish in their later years, especially as their physical needs increase. Every part of what The Way We Care looks like in the daily lives of our care homes is rooted in how the Bible tells us to treat and support others around us. There are eight foundational principles to The Way We Care:

• Every person is a physical, mental, emotional, and spiritual being.
• People are made for the community.
• Every person has a unique role to play in life.
• All families are made up of different people with different skills and abilities.
• Building and growing relationships are an important part of life.
• Every person’s opinion about what happens to them is valid.
• Every person’s role is important, regardless of their capability.
• Every person has been lovingly and uniquely created.

We are committed to seeing the whole person – the history, the experiences, the joys and the sorrows of life, and to knowing who the important people are who make up the bundle of each person’s living.

Hours:

A Part-time contract(approximately 21 hours over 5 days a week).

Benefits:

• Get paid for doing your training!
• Training & development
• Career development: Whether you are starting your career or looking to expand your skills.
• Paid DBS checks
• Being part of our friendly and committed staff team
• Assigned buddy
• Ongoing support from management
• Flexible working: various working hours
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

JJob title: Farm Education Assistant
(Based at Oasis City Farm – Southampton, Green Lane, Southampton SO16 9FQ)
Hours: 40 hours per week Mon - Fri
Contract: Permanent
Salary: £26,542 per annum

Oasis City Farm - Southampton is a community focused registered charity. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities.

We have an exciting opportunity to become a full-time member of our farm team as an Education Assistant.

You will deliver engaging, educational and wellbeing-boosting activities for children and young people at Oasis City Farm – Southampton. These will be individual and group-based sessions, using animals, nature, gardening and practical farm activities to support learning, confidence, emotional wellbeing, social development and life skills.

You will be responsible for the safety, welfare and engagement of the children and young people participating in sessions, ensuring all activities are inclusive, accessible and delivered to a high standard and complete admin, monitoring, evaluation and feedback associated with your sessions.

The role will contribute to the day-to-day operation of the farm, supporting animal care and site maintenance through educational and therapeutic sessions and community activities in line with the Oasis ethos.

The successful applicant will need to demonstrate:

· Relevant qualifications or experience in animal management or outdoor learning.

· Relevant qualifications or experience in youth work, teaching, or community-based projects.

· The flexibility to work across the week, including school holidays. This may include occasional evenings and weekends but time off in lieu would be given if this was necessary.

· Excellent verbal communication skills.

· IT literate and able to complete

· Proven ability to work alongside others in projects that work with the public.

· Punctuality, reliability, and honesty.

· Ability to always evidence the Oasis ethos and values.

This is a unique opportunity for a friendly, hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:

· Flexible working practices which encourage innovation and fresh ideas.

· A supportive network and friendly team in a motivating working environment.

If you are interested, please send your CV and Supporting Statement.  In your supporting statement please address these questions:

1. Expand on your CV to explain how your skills and experience meets the Job Description.  Give specific examples.

2. What personal attributes does a person need to do well in this role? 

3. How do you see the Oasis ethos and 9 Habits being displayed in this role?

Applications will be looked at on a rolling basis with an invite to interview and a trial session. We reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. 

Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Senior Outreach Worker

Location: Hatfield / Hybrid Working (minimum 3 days office-based, including core days Tuesday and Wednesday)
Salary: £33,095 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: 14th August 2026
Recruitment Day:  10.00 am to 2.00 pm 18th August 2026
 

Make a difference to young people's lives

Herts Young Homeless (hyh) is looking for a passionate and experienced Senior Outreach Worker to help establish and develop an exciting new outreach service.  

This is a fantastic opportunity for someone who is motivated by making a real impact and wants to work directly with young people who are at risk of homelessness. As a Senior Outreach Worker, you will play a key role in delivering support, building relationships, and helping young people access the services and opportunities they need to achieve positive outcomes.

Working as part of our Frontline Services team, you will help shape a new service from the ground up while ensuring young people receive high-quality, person-centred support.
 

About you

We are looking for someone who:

• Has experience of supporting young people, vulnerable individuals, or those facing housing-related challenges.
• Can build trusting and professional relationships with a wide range of people.
• Is confident working independently and managing a varied caseload.
• Has excellent communication and organisational skills.
• Takes a strengths-based and person-centred approach to support.
• Is committed to inclusion, equality, and empowering young people to achieve their goals.

Most importantly, we are looking for someone who shares our values and believes that every young person deserves a safe place to live and the opportunity to thrive.

Why join hyh?
At hyh, we are committed to creating an inclusive workplace where everyone feels valued, respected, and able to be themselves. We welcome applications from people of all backgrounds, communities, identities, and experiences.

We value our people and want you to feel supported and appreciated. We offer:

• A collaborative, knowledgeable and supportive team environment
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off to celebrate your birthday ��
• Holiday purchase scheme and hybrid working opportunities
• Mileage reimbursement for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondments
• Long service awards, refer-a-friend scheme and monthly staff rewards

Diversity and Inclusion
We welcome applications from people of all backgrounds, experiences, and communities.
We particularly encourage applications from candidates who are currently underrepresented within the charity sector, including people from ethnic minority backgrounds, disabled people, LGBTQ+ individuals, and those with relevant lived experience.
 

If you require any adjustments during the recruitment process, please let us know. We are committed to creating an accessible and inclusive recruitment experience for everyone.

Safeguarding
hyh is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role requires an Enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974.
 

Apply now

Join us in helping young people build brighter futures and prevent homelessness before it happens.  Visit our website and click the apply here link.
Please upload a covering letter and CV outlining your relevant skills and experience as well as why you want to apply for the role.  
 

About us:

Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.

About the role:

We are looking for an experienced Bereavement Counsellor, with an interest in spirituality, to provide high-quality clinical assessments and individual bereavement support for adults needing to access our Bereavement Service.

This key role will play a significant part in enabling us to deliver our commitment to holistic, person-centered care and develop our Bereavement Service.

About You:

You will be a qualified counsellor, with a strong understanding of the theories of bereavement and significant loss, insight into human development and at least two years’ post-qualification experience.

Skilled in conducting clinical assessments and providing culturally sensitive, empathic, non-judgmental, bereavement counselling for adults (in-person and via electronic media), your calm, professional approach will complement your excellent interpersonal skills.

If you’re a compassionate, empathetic person, who shares our values, and are looking for a new role in a supportive and inclusive environment, we would love to hear from you!

As well as a variety of training options, such as the opportunity to undertake an apprenticeship programme if desired, we offer a range of interesting benefits, which include:

• 27 days’ annual leave plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time) 
• educational and professional development opportunities (we have an on-site Education Team)
• clinical supervision (regular and we ensure its protected time) 
• an annual development day - protected time for you and your learning 
• subsidised meals at our on-site restaurant  
• Employee Assistance Programme 
• access to the Blue Light Card discount scheme 
• Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
• wellbeing care - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work. 

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. 

Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us. 

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Our mission as a charity is to create brighter todays and better tomorrow for the children and families of Noah’s Ark. The wellbeing team, comprising of the Programme Manager, Senior Ward Counsellor, Sparkle Co-ordinators and Music Therapist, work collaboratively to provide emotional and practical support to children, young people and families within the hospital. 

This is an exciting opportunity for a skilled and compassionate professional to join us as a ward counsellor. Working closely with colleagues across the charity and NHS teams, the successful candidate will play a key role in delivering high-quality emotional support and will have the opportunity to see the direct impact of their work on the children and families we support. They will provide emotional and therapeutic support to children, young people and families during their time in hospital. This includes delivering counselling sessions, emotional first aid, wellbeing check-ins and Art for Wellbeing sessions on the oncology ward. The role focuses on supporting those experiencing the emotional impact of hospital admission, treatment and diagnosis, particularly children and families facing long or repeated admissions, medical trauma, complex care needs or significant emotional distress. Working closely with colleagues across the hospital and the charity the ward counsellor will help ensure children and families receive timeline, compassionate and coordinated wellbeing support throughout their hospital journey.

See the job description and person specifiation document for more details.

Role Overview:
The Talent Set are delighted to partner with the client on a fantastic Senior Individual Giving Officer role. This position involves leading key fundraising campaigns, cultivating supporter relationships, and managing a small team within a diverse fundraising programme dedicated to making a positive impact.

Key Responsibilities:

• Develop and deliver integrated donor recruitment and stewardship campaigns across multiple channels to maximise income and supporter engagement.
• Support the planning, coordination, and delivery of the annual fundraising programme, ensuring key milestones are met.
• Monitor campaign performance by analysing KPIs, providing insights to optimise outcomes through testing and evaluation.
• Manage supporter communications, including email, phone contact, and postal mail, providing a welcoming and professional experience.
• Assist with budgeting and reforecasting activities, maintaining accurate financial records.
• Line manage the Individual Giving Officer, offering guidance, regular performance reviews, and development support.
• Collaborate with marketing teams to develop compelling messaging and creative collateral.
• Liaise with data teams to ensure precise targeting, segmentation, and reporting, adhering to data protection standards.
• Keep abreast of sector trends and innovative practices to inform campaign strategies.
• Foster positive working relationships within the team and with external stakeholders, including supporters and volunteers.

Person Specification:

• Experience in marketing, direct marketing, or fundraising, with a record of devising successful campaigns.
• Skilled in using data to inform decision-making and optimise campaign performance.
• Experience in line management or leadership, with a passion for developing others.
• Excellent written and verbal communication skills, with an aptitude for storytelling that resonates emotionally.
• Strong organisational and time management abilities, capable of managing multiple priorities.
• Familiarity with GDPR and data compliance legislation related to supporter data.
• Solution-focused, collaborative, and able to work independently as well as part of a team.
• Creative mindset with the ability to build meaningful connections across diverse audiences.

What’s on Offer:

• Salary: £27,000 to £30,950
• Location: Hybrid – 1 day a week in Kent office
• Contract: 12 month FTC

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Exempt Accommodation Support Service is based at our main hub in Digbeth but provides outreach support across the city. We are looking for project workers to provide flexible, person-centred support to people aged 25 years plus who are precariously accommodated, have a history of homelessness or who are at risk of becoming homeless. It will primarily be supporting people living in exempt accommodation who have support needs relating to substance use, physical health and mental health.

The aims of this service are to provide additional support to improve access and sustainment of suitable accommodation for people engaging in structured drug and alcohol treatment, to reduce the scale of unmet housing need for this group of clients and to build evidence of housing-related need and effective interventions. The service will provide a range of practical support around finances, health and wellbeing, access to volunteering or training opportunities and integration into local communities as well as supporting continued engagement with treatment and tenancy sustainment.

This is a part office-based, part community-based role with a requirement to travel to accommodation providers and outreach sites. Travel expenses will be paid for any journeys undertaken.

Key tasks (selection of):

1. Provide a person-centred service to individuals, taking a psychologically informed approach, advising and supporting to ensure that clients are given choice and control about how their support is delivered.

2. Assist with practical support such as travel issues, settling into accommodation and addressing any immediate accommodation issues.

3. Ensure individuals have access to key services, including health care, substance misuse, and wellbeing services.

4. Manage an active caseload of clients, keeping effective and up to date records and monitoring outcomes through our CRM database system.

5. To support with timely reporting information regarding visits, support plans and session notes.

Further details, including the full list of key tasks and working conditions, are available in the job description at the link on our website

We’re looking for a proactive and technically minded IT Administrator to join our small but mighty IT team. In this varied and hands-on role, you’ll play a vital part in keeping The Charity’s systems, devices, and digital infrastructure running smoothly — so that everyone across the organisation can do their best work in support of our mission. The role is 4 days in the office, with Friday working from home. Please note that our office is currently based in Fleet; however, we will be relocating to Woking from 2027. Candidates should be comfortable with this future change in location.

Working closely with the IT Manager you’ll be the first point of contact for in-office IT support requests, managing and resolving tickets efficiently, maintaining our hardware and asset register, keeping documentation up-to-date, and assisting with the onboarding and offboarding of staff and volunteers.

You’ll also collaborate with our external IT Services provider to ensure that requests are being progressed and with the wider internal teams on a broad range of projects — from maintaining our Microsoft 365 environment to scoping new digital solutions that help The Charity operate at its best. If you’re passionate about IT and want your work to make a real difference, this could be the perfect next step in your career. 

WHO WE'RE LOOKING FOR:

You’re a confident and curious IT professional who thrives in a busy, fast-paced environment. Organised and solutions-focused, you’re comfortable balancing day-to-day support requests with longer-term project work. You’ll bring strong communication skills, a collaborative spirit, and a genuine desire to help people — making sure everyone at The Charity has the tools and technology they need to deliver life-changing work. 

KEY ACCOUNTABILITITES:

• Serve as a key point of contact for IT support, triaging and resolving helpdesk tickets through our ticketing system in a timely and effective manner

• Work closely with the IT Manager to deliver IT services across the organisation, supporting strategic priorities and day-to-day operations

• Participate in daily IT team Scrums to share updates, discuss solutions and coordinate workload

• Manage the onboarding and offboarding of IT systems and accounts for staff, volunteers and contractors, ensuring a smooth and efficient experience

• Maintain and update the Asset Register, ensuring accurate records of all hardware and software

• Provision, configure and maintain The Charity’s hardware, including laptops, peripherals and mobile devices

• Administer and support our Microsoft 365 environment, including user accounts, licences and core applications

• Collaborate with our external IT Services provider to resolve escalated issues and deliver improvements

• Contribute to IT projects across the organisation, from initial scoping through to implementation

• Produce clear system documentation, project briefs and progress reports

• Provide IT guidance and training to staff at all levels, promoting confident and effective use of our tools and systems

• Take an active role in IT training delivery - designing, scheduling and running sessions (both group and one-to-one) and proactively identifying skills gaps across the business

• Identify opportunities to improve IT processes, systems and the overall user experience across The Charity

• Support, monitor and maintain the office infrastructure, including firewalls, switches, access points, and Wi-Fi / network security

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.

There is currently a vacancy within our Community Opportunities team for someone to enable adults with learning disabilities and/or autism to access leisure, learning and fitness-based activities in the community, working with groups or individuals.

We are looking for people who are available to work during the day, evenings and weekends.

The successful candidate will have:

• a genuine interest in working with people with learning disabilities and/or autism
• good initiative and show flexibility
• excellent interpersonal skills
• be confident and flexible
• an ability to keep accurate records

Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

To apply, please send your CV alongside a covering letter explaining how you meet the criteria in the person specification.

Closing Date:              Friday 14th August 2026

Interview Date:            We will review applications as they come in and offer interviews to those who meet the criteria.

We are seeking an exceptional advocate with a policy, legal or related digital rights campaigning background to work with us furthering privacy and civil liberties in the UK at one of the UK’s leading rights NGOs. Initially, this role will be principally challenging facial recognition surveillance and scrutinising police surveillance/AI powers.

The right Senior Advocacy Officer will help us to lobby UK Parliament to further privacy and wider rights at a critical time – when a legal framework on police use of facial recognition is very soon to be introduced, and police are expanding their use of AI and new surveillance technologies. You’ll build on your strong experience to be a credible and proactive lobbyist in Parliament, write expert briefings and be confident meeting parliamentarians, take a leading role liaising with policy stakeholders, advise on strategic litigation, be a leading advocate in the press and the public forum, develop policy positions on key issues, and help drive our public campaigns for change.

About you

You’ll have 3+ years experience in a legal or policy capacity, or in a comparable advocacy environment that relied on your expertise on technology and rights issues – ideally involving facial recognition. You’ll have a strong track record of advocacy success.

You’ll be familiar with key litigation and policy issues in the area. You’ll also have excellent knowledge of British politics and UK parliamentary procedures and strong political contacts to match.

You’ll be at ease working on a strictly non-partisan, cross-party basis and grounding policy analysis in human rights and liberal principles.

You’ll be proactive in pitching policy, litigation and campaign ideas for the organisation to pursue within our work streams.

You’ll be an experienced spokesperson, confident undertaking live and recorded TV and radio interviews, talking to a variety of audiences and representing the organisation and our campaigns.

If you’re committed to Big Brother Watch’s mission, we’d like to hear from you.

Senior Advocacy Officer job description

Policy

• Produce policy analysis, research, briefings and reports for dissemination

• Develop strategic policy recommendations informed by expertise

• Identify and explore new and emerging policy issues in our key work areas

• Communicate complex policy issues to varied audiences, whether Parliament, the press or the public

• Build strong relationships with parliamentarians and advisors across all parties

• Identify opportunities to further our strategic aims in Parliament, through committees, parliamentary questions and other activities; as well as regional assemblies and on occasion local government

• Work with stakeholders and pursue collaborative campaigns/coalitions on key issues

• Develop Big Brother Watch’s relationships with allies across Government, legislative bodies, international organisations, and NGOs

• Draft formal correspondence, blog posts, presentations, and other documents articulating Big Brother Watch’s policy positions

Advocacy

• Identify campaigns and advocacy opportunities, and feed into campaign plans and materials

• Write articles and give quotes to press

• Give pre-recorded and live interviews for TV and radio

• Uphold Big Brother Watch’s reputational excellence in public fora

• Help manage media enquiries (our 24/7 media phone is handled on a staff rota system)

Legal

• Help co-ordinate Big Brother Watch’s strategic litigation where appropriate, liaising with external lawyers

• Manage relationships with external counsel & build strong relationships with partners

• Produce legal and policy analysis and identify strategic litigation opportunities

Person specification

Essential

• Min. 3+ years experience in a similar role

• Familiarity/expertise with domestic policy matters relating to privacy, surveillance and/or free expression

• Strong legal and/or policy research skills

• Excellent and persuasive communications skills

• Demonstrable experience in privacy, freedom of expression, and other rights and technology areas

• Aptitude for managing and building relationships with partner organisations, parliamentarians and other stakeholders

• Proven ability to produce high quality work under pressure

• Creativity and energy in approaching a workload consisting of large long-term projects

• Willingness to work in non-partisan environment, and ability to recruit support of MPs across all parties

Desirable

• A track record of successful advocacy experience

• Experience of involvement in litigation, either in a legal or campaigns capacity

• Experience working with parliamentarians and/or producing policy briefings

• Project management experience

• Familiarity with relevant UK surveillance laws, human rights frameworks, and relevant case law

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in Parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of 8 staff and 7 volunteers.

Salary: Grade 3 - £32,585 per annum
Contract: 1 Fixed term until April 2028, 1 x Fixed term until end of March 2027
Location: Lancashire, including Blackpool and Blackburn
Hours: Full time - 35 Hours per week

Closing date: Wednesday 19th August 2026 at 11:30pm

Do you have experience and ability in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be playing a vital role in standing up to the housing emergency.

About the role

We are recruiting for two posts, one of which will be focussed on our Legacy Project in Blackpool.

You will deliver high quality housing advice and advocacy in line with the hub’s local community priorities and work with people who are experiencing homelessness and bad housing to identify issues facing local communities.  You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people’s rights.

The role also works in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. In the case of the longer term role, you will be working at least two days a week in community settings in Blackpool. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role.

About you

You are able to listen to, engage and work with individuals and communities, including people with lived experience of homelessness. You will have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge, as well as the ability to carry out casework related interviews, maintain detailed case records, advise and support clients to make informed decisions. A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team

The Lancashire Hub has 25 staff and you will be a key member of the team defending the right to a safe home. Each of Shelter’s hubs has its own local priorities based on the issues our clients have. For Lancashire these are Homelessness and temporary accommodation, the private rented sector and social housing and people living in poverty.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please submit your work history and a supporting statement with responses to the first 5 'About You' points outlined in the relevant job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.