Volunteer management jobs
Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference?
Join Our Team as a Customer Services Advisor – Outbound calling
As a Customer Services Advisor - Outbound calling , you’ll be the friendly and trusted voice of BHF building meaningful relationships with our customers, supporters, and fundraisers. You’ll play a key role in shaping perceptions, influencing engagement, and stewarding long-term connections through outbound calling and responsive support.
Key Responsibilities:
- Connecting with our BHF supporters through outbound calls, supporting their training schedules, fundraising, and promoting major events like the London Marathon and the London to Brighton Bike Ride.
- Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
- Providing information, taking donations, and resolving customer queries and feedback.
- Using our ticketing and CRM systems to update customer records.
- Enhancing satisfaction and relationships through stewardship activities.
About You
Your ability to connect with people is your superpower. We’re looking for someone who’s naturally curious, a quick learner, and passionate about building meaningful relationships. You’ll be the first point of contact for our customers and supporters, listening, asking insightful questions, and providing the right help at the right time.
You can influence with empathy, fundraise with integrity, and turn everyday conversations into meaningful moments. Your enthusiasm and warmth shine through in every interaction, guiding supporters through their journey whether they’re training for a major event or making a heartfelt donation. You’re resilient, calm under pressure, and make people feel genuinely valued.
You’ll be confident using Microsoft Office, databases, and handling data entry with accuracy. Your proactive, “can-do” attitude means you take ownership of queries and give people the time and care they deserve.
Driven by customer satisfaction, you see challenges as opportunities to create unforgettable moments. Your excellent administrative and time management skills help you stay organised and focused, even when juggling multiple priorities.
Why Join Us?
We offer our staff generous benefits, such as:
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30 days annual leave plus bank holidays.
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Private medical insurance, dental health cover, and money towards gym membership.
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Pension scheme with employer contribution up to 10%.
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Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
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Life assurance.
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Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
Working Arrangements
- 2 x Permanent contract and 5 x 6-month Fixed Term Contract starting on 14th Jan 2026 .
- Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
- Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.
Interview Process
Our interview process involves two stages:
- Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.
- Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 2nd 3rd and 4th December 2025. Please note that these dates are fixed and cannot be changed.
Start Date & Induction:
All new team members will start on 14th Jan 2026, and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.
About us
Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Our vision is a world free from the fear of heart and circulatory diseases.
Are you passionate about supporting families and making a lasting impact in your community? The Family Linx Service is looking for a dedicated and enthusiastic Family Support Practitioner (Project Worker 2) to join our team at Priory Family Centre in Barnsley.
Funded by The National Lottery Community Fund, the Family Linx Service has been co-produced with parents, carers, and autistic children and young people. Now in its seventh year, the service provides vital support to families with autistic children aged up to 12—both before and after diagnosis.
At Priory Family Centre, we work in partnership with families to build on their strengths, helping them achieve their goals through whole-family support, confidence-building, and developing coping strategies and resilience. Join us and make a real difference in the lives of families with autistic children.
Role Details
- Hours: 22.2 hours per week over 3 days (days negotiable)
- Location: Priory Family Centre, Barnsley
This is an exciting opportunity to:
- Work collaboratively with families and professionals
- Contribute to the ongoing development of a well-established service
- Deliver both group and one-to-one support tailored to family needs
- Recruit, support and develop a network of lived experience Peer
- Supporters and Volunteers, including supporting the delivery of a Peer
- Support Group.
- Deliver training to organisations and communities to support the
- aims of the service
We're seeking someone who is:
- Committed, enthusiastic, and motivated
- Creative, adaptable, and empathetic in their approach
- Experienced in group facilitation and one-to-one family support
- Knowledgeable about autism and experienced in working with autistic children and their families
- Experienced and knowledgeable in safeguarding and applying safeguarding and child protection policies and procedures.
- Experienced in supervising others (this can include volunteers)
Please note: A full driving licence, access to a vehicle, and business insurance are essential for this role.
Cygnet Programme and Teen Life trained facilitators are desirable but not essential, as training will be provided.
Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 January 2027 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 January 2027.
When applying, please refer to the Person Specification, Job Description, and any Additional Information provided. Tailor your application to demonstrate how your skills and experience align with the role and the service's aims.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Restless Development
Restless Development is a locally-led, globally connected network, independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We support the collective power of young leaders to create a better world. We run youth-led programmes to tackle the issues that young people care about the most.
We also run the Youth Collective – a growing network of over 5000 local youth civil society groups and organisations in 185 countries. We are committed to creating a network that walks the talk on power shifting, using the power shifting checklist, both internally and externally.
Our approach to safeguarding
Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.
More information about Restless Development:
- Restless Development Strategy
- Youth Collective
- Power Shifting Checklist
- We Are Restless Blog
About the Programme
The Schools Triathlon is a fun, mass participation sporting event for 7–13 year olds. Its mission? To get more young people moving, having fun, and discovering the power of fundraising. In 2025, over 10,000 young people took part in 12 events, raising an incredible £1.5 million for Restless Development and local charities. Since it began, the Schools Triathlon has raised over £5 million—making it our flagship fundraising event.
About the Role
This is a fantastic entry-level opportunity for anyone looking to kickstart their career in fundraising and events management. As our Assistant Fundraising Events Coordinator, you’ll play a vital role in Restless Development’s close-knit fundraising team, helping to deliver our flagship events — the Schools Triathlon.
You’ll gain hands-on experience working with a wide range of stakeholders, including our volunteer Schools Triathlon Committee, schools, pupils, parents, and event delivery partners. A big part of your role will involve delivering fun and engaging school assemblies, encouraging pupils to take part and fundraise for Restless Development.
Alongside this outward-facing work, you’ll provide essential administrative and operational support behind the scenes. This will include managing participant data in Excel, Eventrac, and Salesforce; uploading and running reports; processing donations (including cash and cheques); and ensuring our records are accurate and up to date.
You’ll also be the first point of contact for event participants and their families, providing warm, professional support through email and phone queries.
We’re looking for someone who thrives on variety, can juggle multiple tasks, and stays calm under pressure. You’ll be highly organised, detail-focused, and self-motivated, with excellent interpersonal skills and a positive, can-do attitude.
This role is pivotal to the success of our Schools Triathlon and wider fundraising efforts. If you’re enthusiastic, ready to learn, and eager to grow your skills in fundraising and events, we’d love to hear from you.
Job title : Assistant Fundraising Events Coordinator.
Location :Home Based - Preferably Manchester however applications are welcome from other locations within England
Salary : £26,143 gross per annum
Preferred start date: ASAP
Length of contract : Full Time
Visa requirement : Must have the right to work in the UK
Other requirements : Must have a full drivers licence and access to reliable and roadworthy vehicle
Reports to : Senior Fundraising Manager
Expected travel : Travel to London for staff meetings and other areas in the UK. Evening and weekend work for which time off in lieu will be given. Expenses for travel and work outside working hours will be given according to our policy..
Key Responsibilities:
Systems and processes (30%)
- Manage the assembly tracker to ensure it is kept up to date, with relevant members of the team notified when new assemblies are booked in
- Maintain accurate records across our registration platform (Eventrac), our CRM system (Salesforce) and Excel, including registrations, fundraising data, and supporter information.
- Monitor and track fundraising progress for over 11,000 participants, encouraging and supporting them to reach their goals.
- Manage JustGiving pages, ensuring all fundraising activity is accurately logged.
- Liaise with Finance to process donations (online, offline, and cheques), allocate income correctly, and thank supporters promptly.
- Support with the merchandise and fulfillment process
- Occasional website updates.
Fundraising and relationship management (30%)
- Be the first point of contact for schools, parents, and participants via the Schools Triathlon inbox.
- Book and coordinate school assemblies, and deliver assemblies or fundraising workshops.
- Build and maintain strong relationships with schools, pupils, and parents, thanking and supporting them throughout their fundraising journey.
- Provide admin support to the Restless Development US Board, including coordinating quarterly meetings.
- Attend meetings with third party suppliers and schools when necessary
- Support on wider charity initiatives as and when needed
Event management and Communications (30%)
- Support the planning and delivery of two Schools Triathlon events, including site visits, logistics, and on-the-day support.
- Coordinate event communications, including assembly slides, parent invites, and regular registration reports.
- Work collaboratively with the Schools Triathlon team to ensure smooth delivery of all events.
Others (10%)
- Support the Senior Fundraising Manager with developing an individual giving process.
- Attend Schools Triathlon events (April–June) and occasional evening/weekend work for which Time Off In Lieu (TOIL) will be provided.
- Regular travel to schools is required, so access to a reliable vehicle is essential (travel costs will be reimbursed).
- Carry out any other duties as required to support the fundraising team.
We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values.
Skills and Experience
Essential
- Good organisational skills, with the ability to help plan and support events and fundraising activities.
- Strong people skills – friendly, approachable, and confident in working with colleagues, volunteers, and supporters.
- Clear written and verbal communication, with the ability to write emails, updates, and speak to supporters.
- Able to manage time well, meet deadlines, and balance different tasks.
- Confident using IT systems, especially Microsoft Excel, Word, and Outlook.
- Comfortable working with numbers and handling financial information accurately.
- Able to work independently when needed, while also being a supportive team player.
- A good eye for detail and pride in producing accurate, high-quality work.
- Full driving licensed and access to a vehicle.
Desirables
- Some experience (paid or voluntary) in fundraising, events, or community activities.
- An interest in international development, the charity sector, or community engagement.
- Experience helping to organise events or projects, either in work, study, or volunteering.
- Familiarity with using a database or CRM system (training can be given).
- Confidence in speaking to groups, or a willingness to develop public speaking skills.
Our Commitment to Youth Leadership
As a youth-led agency, we are especially keen to hear from young people under the age of 35.
Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.
What we do for you
Remuneration
We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.
Values and Culture
At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with. Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.
Work-life Balance
It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:
- 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
- Birthday Leave
- Access to flexible working.
- Generous study leave, maternity, paternity or adoption leave, and other leave allowances.
Professional Development
Restless Development is proud to be an employer who recognises potential and invests in the development of its staff. We are committed to the professional development of our staff through:
- Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job.
- Regular performance management.
- Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
- Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.
Travel and Medical Insurance
When travelling abroad with work, all staff will be covered by Restless Development's travel insurance. Any additional insurances/benefits will be shared with the successful applicant, and are dependent on the country of hire.
How to Apply
Please submit your CV and an expression of interest that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)
Apply by Monday 20th October 2025. For more tips on how to apply visit our website here.
Click here to return to Restless Developments website
The client requests no contact from agencies or media sales.
Job title: Head of Principal Gifts
Salary: £69,365 to £79,257 per annum
Location: White City (Hybrid)
Are you a fundraiser looking for a new challenge at the highest levels of philanthropy? Are you looking to transition into the field of principal gifts?
Here at Imperial College, we are recruiting a Head of Principal Gifts to join our brilliant team. This is a new position, part of an expansion of our Advancement Division.
As Head of Principal Gifts, you will play a transformative role in securing the philanthropic investments that drive groundbreaking discoveries, life-changing innovations and sustainable solutions. Your work will directly impact fields critical to shaping the future – from climate resilience and AI to global health and business innovation. You will have the opportunity to work with amazing colleagues driven to tackle some of the most difficult problems facing society.
This is your opportunity to forge the direction of philanthropy at one of the most prestigious universities in the world, building meaningful relationships with high- net-worth individuals and stakeholders who share our vision for impactful change. You will help drive Imperial’s bold and ambitious alumni engagement and fundraising campaign.
Reporting to and working closely with the Director of Development: Principal Gifts and Global, you will have the opportunity to work on transformational gifts – interesting, complex gifts which will build your career.
This position is an exciting opportunity for someone who wants to have a major impact on a world-renowned institution. You will be entrepreneurially minded, not fazed by complexity and ambiguity, and comfortable orchestrating a myriad of stakeholders. We hope to hear from you!
What we can offer you:
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial.
Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.
Further Information
This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:
- Head of Development, Faculty of Medicine
- Head of Global Development, North America
Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.
Closing date: Midnight on Wednesday 19 November 2025.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Imperial is partnering with Constellate Global Talent on this search. No agencies please.
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter by midnight on Wednesday 19 November 2025.
We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within London (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you, and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
Location: This is a homeworking role. You will be required to regularly travel across London to meet supporters and occasionally attend internal meetings at locations across the country, including our flagship offices (London, Birmingham, Warrington, and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK.
Key Responsibilities:
- Demonstrable experience in relationship and community fundraising, or the ability to show transferable skills from a similar role.
- Strong understanding of budgeting, forecasting, and financial management.
- Proven experience in identifying, developing, and securing new business opportunities.
- Experience delivering excellent supporter stewardship and/or customer care.
- Ability to analyse data and insights to inform decisions and improve performance.
- Proven track record of achieving both financial and non-financial targets.
- Ability to work remotely and independently, with flexibility to travel across a wide geographic area
What you’ll focus on:
- Communicating with confidence, warmth, and clarity with a wide range of stakeholders.
- Using digital tools to manage projects, track progress, and share impact.
- Collaborating with colleagues across teams, balancing multiple priorities and deadlines with ease.
- Using evidence and feedback to shape effective decisions.
- Staying organised and detail-focused, ensuring every project runs smoothly and delivers great results.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Director
1st Place
£70,000
Full-time, permanent
London SE5 and SE17 with some remote working
1st Place is a local success story. Born out of the vision from parents and children in 2005, we are now the recognised voluntary sector provider of early years and Best Start Family Hub services in Southwark.
We are first and foremost a hub of support for families with young children, from birth to rising five years and beyond which enables both children and parents to thrive. This includes health, parenting, as well as early years education through open access services and our highly regarded day nurseries.
The challenges facing the families and communities we serve are ever present. We live in economically difficult times, which impacts the greatest on people who are already disadvantaged.
We seek a new Director who can take us forward to achieve even more and expand our geographical reach within the borough. This will be done only through vision and by partnering with other local providers of complementary services, commissioners and other potential funders of who there are many and as yet untapped.
You will bring the inspiring leadership, strategic foresight, and operational oversight that ensures that 1st Place continues to be “the place where children and families come first, the place where caring for the environment is second nature” and that we continue to be the go-to choice provider for partners, commissioners and funders.
1st Place is now a complex operation with many moving parts. You will need to be both strategic and outward facing as well as be ‘hands on’ in interacting with the children and families we work with and provide the visible leadership to staff and volunteers to enable them to continue to excel in OFSTED inspection, contract reviews and charity regulation.
Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Guided by universal values of Humanity, Solidarity, Community, Charity and the Common Good, the Charity is growing community fundraising to increase impact nationwide. The team is now looking to appoint a Community Fundraising Lead - Acquisition, and Prospectus is leading the search.
Community Fundraising Lead - Acquisition
Part time, 21 hours per week over 3 days
Hybrid - Midlands base with frequent travel to supporter locations (Home Counties/Midlands); occasional travel to Leamington Spa Head Office
£28,000-£34,000 per annum (FTE)
The Community Fundraising Lead will recruit, inspire and support volunteers, delivering sustainable income growth while balancing hands-on fundraising with the development of long-term initiatives. Working closely with Marketing and Income Generation teams, you will collaborate on projects, cultivate pipelines and develop leads to maximise fundraising activity and donor acquisition across communities, groups and local businesses.
Reporting to the Head of Fundraising, you will implement a community fundraising strategy across diverse networks; designing engaging activities, stewarding supporters, and leveraging national campaigns and events. You'll champion excellent supporter care, build visibility for Life in local settings, and use data and insights to evaluate performance and scale what works.
The successful candidate will be an ambitious, proactive relationship-builder with experience of community or volunteer-led fundraising. You'll bring creativity and confidence engaging people at all levels, a track record of delivering against income targets, and the organisational skills to juggle multiple projects while maintaining high standards of compliance and supporter experience. Alignment with the Charity's values and mission is essential.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Guided by universal values of Humanity, Solidarity, Community, Charity and the Common Good, the Charity is growing community fundraising to increase impact nationwide. The team is now looking to appoint a Community Fundraising Lead - Acquisition, and Prospectus is leading the search.
Community Fundraising Lead - Acquisition
Part time, 21 hours per week over 3 days
Hybrid - Midlands base with frequent travel to supporter locations (Home Counties/Midlands); occasional travel to Leamington Spa Head Office
£28,000-£34,000 per annum (FTE)
The Community Fundraising Lead will recruit, inspire and support volunteers, delivering sustainable income growth while balancing hands-on fundraising with the development of long-term initiatives. Working closely with Marketing and Income Generation teams, you will collaborate on projects, cultivate pipelines and develop leads to maximise fundraising activity and donor acquisition across communities, groups and local businesses.
Reporting to the Head of Fundraising, you will implement a community fundraising strategy across diverse networks; designing engaging activities, stewarding supporters, and leveraging national campaigns and events. You'll champion excellent supporter care, build visibility for Life in local settings, and use data and insights to evaluate performance and scale what works.
The successful candidate will be an ambitious, proactive relationship-builder with experience of community or volunteer-led fundraising. You'll bring creativity and confidence engaging people at all levels, a track record of delivering against income targets, and the organisational skills to juggle multiple projects while maintaining high standards of compliance and supporter experience. Alignment with the Charity's values and mission is essential.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Pan Wales, can be based in the office in: Wrexham, Cardiff, Newport, Swansea
Ref FTL- 253
Closing date: 17th November 2025 at 9.00am
Are you a dynamic, collaborative and influential individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets? Do you have experience of working in or managing services supporting male offenders aged 18 and over in community settings?
If so, join St Giles Trust as our Financial Wellbeing Specialist Advisor, where you will support the management of HMPPS\Contracts delivering vital Financial Wellbeing services across Wales.
About St Giles Trust and the Wise Group
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
The Wise Group is a leading social enterprise working to lift people out of poverty through mentoring support, employment, skills, and energy advice. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Financial Wellbeing Services across Wales that will involve providing a range of financial support and advice to community offenders and prison leavers.
About this exciting opportunity
Our successful candidate will provide operational management and effective leadership to a team of Financial Wellbeing Coaches (FWCs) and Peer Advisor volunteers employed in the delivery of one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.
We will count on you to set performance objectives and monitor progress – ensuring compliance with contractual performance indicators and quality improvement, and to monitor and manage all aspects of delivery and performance.
This key role will also involve managing partnerships, developing and maintaining strong working relationships with stakeholders, and managing and coordinating allocated resources, including volunteers and spot purchase funds. Ensuring there is a safe and trusting working environment for staff and working closely with other St Giles Wise Managers to ensure consistency of approach and sharing of best practice are also key duties.
What we are looking for
• Experience of working in, or managing, services supporting challenging people
• Experience working in or managing multi-agency partnerships working towards common objectives
• Hold a relevant qualification, or be able to provide evidence of training at specialist level in money and/or welfare benefits advice
• Sound understanding of the requirements of managing a caseload
• Familiarity with relevant legislation, regulations, guidance codes of practice and industry standards
• Ability to coach and mentor staff to motivate and facilitate optimum performance Excellent interpersonal, relationship-building and communication skills, both verbal and written.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.
A ydych chi'n unigolyn deinamig, cydweithredol a dylanwadol gyda hanes profedig o reoli a goruchwylio staff i ddarparu gwasanaethau'n llwyddiannus gan ddefnyddio dangosyddion perfformiad allweddol, safonau ansawdd a/neu dargedau? A oes gennych chi brofiad o weithio mewn neu reoli gwasanaethau sy'n cefnogi troseddwyr gwrywaidd 18 oed a hŷn mewn lleoliadau cymunedol?
Os felly, ymunwch ag Ymddiriedolaeth St Giles fel ein Ymgynghorydd Arbenigol Lles Ariannol lle byddwch chi'n cynorthwyo gyda rheolaeth Cytundebau Gwasanaeth Carchardai a Phrawf Ei Mawrhydi (HMPPS) gan ddarparu gwasanaethau Lles Ariannol hanfodol ledled Cymru.
Ynghylch Ymddiriedolaeth St Giles a’r Wise Group
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir yw Ymddiriedolaeth St Giles. Yn ganolog i'n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol ac aelodaeth gang, yn allweddol i sicrhau newid positif mewn eraill.
Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.
Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi drwy gefnogaeth fentora, cyflogaeth, sgiliau, a chyngor ynni. Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Ariannol ledled Cymru a fydd yn cynnwys darparu amrywiaeth o gymorth ariannol a chyngor i droseddwyr cymunedol a'r rhai sy'n gadael carchar.
Ynghylch y cyfle cyffrous hwn
Bydd ein hymgeisydd llwyddiannus yn darparu rheolaeth weithredol ac arweinyddiaeth effeithiol i dîm o wirfoddolwyr Hyfforddwyr Lles Ariannol (HLlA) a gwirfoddolwyr Ymgynghorydd Cyfoedion sy’n cyflawni un neu ragor o gytundebau a ddyranwyd gan yr HMPPS i ddarparu gwasanaethau Cyllid, Budd-dal a Dyled (CBD) yng Nghymru. Byddwch yn gosod amcanion perfformiad ac yn monitro cynnydd - gan sicrhau cydymffurfiaeth â dangosyddion perfformiad cytundebol a gwella ansawdd, ac yn monitro a rheoli pob agwedd ar gyflawni a pherfformiad.
Bydd y rôl allweddol hon hefyd yn cynnwys rheoli partneriaethau, datblygu a chynnal perthnasoedd gweithio cryf gyda rhanddeiliaid, a rheoli a chydlynu adnoddau a ddyrannwyd, gan gynnwys gwirfoddolwyr a chronfeydd prynu ar y pryd. Mae sicrhau bod amgylchedd gweithio diogel ac ymddiriedol ar gyfer staff a chydweithio'n agos gyda Rheolwyr St Giles Wise eraill i sicrhau cysondeb o ran dull gweithredu a rhannu arferion gorau hefyd yn ddyletswyddau allweddol.
Yr hyn rydym yn chwilio amdano
• Profiad o weithio mewn, neu reoli, gwasanaethau sy’n cefnogi pobl heriol
• Profiad o weithio mewn neu reoli partneriaethau aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin
• Bod â chymhwyster perthnasol, neu allu darparu tystiolaeth o hyfforddiant ar lefel arbenigol mewn cyngor am arian a/neu fudd-daliadau lles
• Dealltwriaeth gadarn o ofynion rheoli llwyth gwaith
• Cyfarwydd â deddfwriaeth, rheoliadau, codau ymarfer arweiniad a safonau diwydiant
• Y gallu i hyfforddi a mentora staff i ysgogi a hwyluso’r perfformiad gorau posibl
• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Ealing.
Sounds great, what will I be doing?
The role empowers service users to manage their wellbeing, build independence, and achieve personal goals through tailored support and co-produced plans. It involves liaising with external agencies, facilitating group and community-based activities, and promoting social inclusion.
The position ensures users understand and engage with the service, while actively monitoring safety and wellbeing. Team collaboration and flexibility are essential to meeting service goals and maintaining high standards of care.
You will also be cooking a meal for service users when you work a weekend shift as well as responsible for keeping the kitchen clean to a good standard for food standards agency inspections
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You have proven experience supporting individuals with mental health and/or dual diagnosis issues, either in a paid or voluntary capacity. You demonstrate a strong understanding of mental health conditions, effective communication, and the importance of providing dignified, respectful support.
You possess a solid grasp of Mental Health legislation, particularly the Care Programme Approach (CPA), and apply the principles of recovery through person-centred and strengths-based methods. You work effectively both independently and within a team, supporting colleagues and assisting with the induction of volunteers to maintain high service standards.
With good IT, literacy, and numeracy skills, you confidently use systems such as MS Word, Outlook, and online tools to manage records and communication. You handle challenging behaviour calmly and professionally, maintaining a non-judgemental and anti-discriminatory approach at all times.
Flexible and dedicated, you are willing to work early, late, and occasional weekend shifts to meet service needs. You have a strong understanding of safeguarding and act appropriately to protect clients. Above all, your solution-focused mindset, collaborative attitude, and optimism about recovery enable you to empower clients to make positive, lasting changes.
You must also be confident to cook a Sunday Roast for a group of service users.
When will I be working?
You will be working on a sleep in shift pattern which is on average 39 hours per week for example:
Monday 14:00 – 23:00 Sleep in Tuesday 08:00 – 15:00 | Thursday 14:00 – 23:00 Sleep in Friday 08:00 – 15:00 | Sunday 14:00 – 23:00 Sleep in Monday 08:00 – 15:00
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Our University has a proud history of philanthropy stretching back to its foundation in 1900. With a clear vision to change the lives of the people of Birmingham, Joseph Chamberlain raised the funds required to build the University from citizens and corporations based locally and around the globe. Since then philanthropy has continued to play an important role in shaping the University. There have been a number of fundraising campaigns, including a £1m urgent capital appeal after the Second World War and a £1.4m campaign to fund the Vale ‘student village’ in the 1960s. In 2015 we closed the Circles of Influence Campaign, raising £193 million, making it the largest HE fundraising campaign outside Oxbridge and London.
DARO exists to support our academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.
There is a rare opportunity to join the DARO Senior Leadership team at this exciting time in our current campaign.
We are looking for an Associate Director of Charitable Partnerships to maximise our enormous income generation potential; coach, nurture and challenge the well-established Charitable Partnerships team; and deliver a bold and innovative strategy to support this exciting campaign, raising significant gifts yourself from an established and growing portfolio. You will lead a team of expert trust and corporate fundraisers to work across the campus and deliver an institution-wide service to generate income, networks and influence from corporates, charities, trusts and foundations. You will be responsible for creating a motivational and supportive environment for your team with professional development opportunities for all members. You will maintain oversight of all significant charitable relationships, including your own portfolio, and be the first point of contact for the amazing opportunities in this space. As a key member of DARO’s Senior Leadership team you will help shape the strategic direction of the function and work collaboratively with other Associate Directors to take our campaign to the next level.
We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy.
World-class research and outstanding global education



The client requests no contact from agencies or media sales.
Regional Net Zero Carbon Fundraising Officer
Salary £35,000 - £38,000 FTE
35 hours per week
Three-year fixed term contract
Are you an experienced fundraiser with a proven track record of stakeholder engagement and experience of coordinating and developing large-scale funding proposals? Do you have a passion for the environment and reducing carbon emissions? If so, read on.
The Church of England’s Net Zero Carbon (NZC) programme has been established to help the Church deliver its commitment to reaching its NZC goals. It aims to equip, resource and support all parts of the Church to reduce carbon emissions from the energy used in its buildings, schools and through work-related transport.
All parts of the Church will need to raise funds to implement this Net Zero plan. To this end, the Dioceses of Chelmsford, Ely, Norwich, St Albans and St Edmundsbury and Ipswich are collaborating on the shared ambition to achieve NZC across our diocesan estates and are looking to appoint a Fundraising Officer to work across the region to identify funding opportunities and secure funding towards delivering net carbon zero projects.
This is a new role and, as such, offers an excellent opportunity for the successful candidate to make their mark. You will develop and maintain relationships with a range of potential funders and internal and external stakeholders across the region. You’ll need drive, initiative, resilience and the ability to shape an approach to NZC fundraising across the region. Above all, you’ll need to be an excellent communicator and relationship builder with a proven ability to adapt your approach as appropriate, be this creating links with the national NZC Team, influencing and securing funding from grant-making bodies, or delivering training and advice on securing funding locally. Given the scope and nature of the role you’ll also need to be highly organised, flexible and sympathetic to the ethos of the Church of England.
We recognise that this is a specialised role, and training and support will be available for the post-holder both locally and from the national Church of England NZ Fundraising team.
A full driving licence and access to a vehicle are also required. The role will be home-based and can be anywhere within the region, with regular travel across the region required. The role will be employed by the Diocese of St Edmundsbury and Ipswich so line management meetings will be in Ipswich.
The five dioceses are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
All appointments are subject to acceptable pre-appointment checks, including a satisfactory DBS check where required.
Closing Date for Applications: Tuesday, 18th November 2025
Interviews: Wednesday, 3rd December 2025
The client requests no contact from agencies or media sales.
Job Title: Account Handler
Location: Unity Insurance, Lancing, West Sussex, BN15 8UW
Salary: £26,199 per year, Band C, Level 3
Hours: Full-time, 35 hours per week
Contract: Permanent
About the Role:
We’re Unity Insurance, part of the Scouts, and we’re passionate about helping charities, youth groups, and organisations like the Scouts and Guides protect what matters most.
We’re a small, friendly team with a big heart — and we’re looking for a positive, customer-focused Account Handler to join us. If you have experience in insurance and enjoy helping people, we would love to hear from you!
What you’ll do as an Account Handler:
- Be the first point of contact for our clients
- Provide quotes, advice, and ongoing support
- Manage renewals, policy updates, and claims
- Recommend additional products to help clients stay protected
- Ensure all administration is accurate and completed on time
- Deliver excellent customer service and help us grow our client base
What we’re looking for as an Account Handler:
- Experience in insurance and customer service
- Understanding of youth organisations or small charities (desirable)
- Good knowledge of insurance principles and FCA guidelines
- Confident using computers and insurance systems
- Working towards or holding insurance qualifications (desirable)
- A genuine passion for helping others
Why join us?
- At Unity, your work makes a real difference. You’ll be supporting the amazing organisations that help young people gain skills for life — and you’ll do it alongside a welcoming, supportive team.
- We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter
Benefits
We’re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.
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28 days’ holiday, rising to 32 days after 2 years’ service, plus extra days at Christmas
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Flexible working hours and hybrid options
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Work in a way that suits you, your role, and your department
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Double-matched pension up to 10% of gross salary
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Family-friendly employer with generous family leave
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Learning and development opportunities via our internal learning hub
For a full list of our benefits click .
Closing date for applications: 23:59pm Friday 21st November 2025.
Interviews will be on an ongoing basis until the position is filled.
We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Laboratory Technician
We now have an excellent opportunity for an organised and professional team player to join the Research and Operational Support team as Laboratory Technician.
Position: Laboratory Technician
Location: Brookfield Farm, near Honiton, East Devon (an area of outstanding natural beauty)
Hours: Part-time 30 hours per week, Monday-Thursday
Salary: £29,076 pro rata
Contract: Fixed term role starting as soon as possible until 1 January 2027
Closing Date: Sunday 16 November 2025
About the Role
Under the direction of the Laboratory Manager, you will provide in-house clinical and pathological laboratory services, interpret results and communicate relevant findings to the clinical veterinary teams and other relevant teams or personnel.
Key responsibilities include:
- Carrying out routine haematology, biochemistry and endocrinology on blood samples submitted by the veterinary teams and promptly highlighting abnormal results.
- Carrying out routine faecal parasitology on faecal samples submitted to the laboratory for intestinal parasites, liver fluke and lungworm.
- Monitoring the worm burden of charity donkeys by regular testing of a representative sample as determined by the Research Department.
- Processing blood and faecal samples from rehomed donkeys, private donkeys, holding bases and Ireland as part of an advisory service.
- Performing PCR tests on a variety of bodily fluid and tissue samples submitted for donkeys and mules with suspected infections and reporting the results to the case Veterinary Surgeon.
- Providing laboratory-based support to research and veterinary team projects.
- Supporting the Laboratory Manager in the training of new staff and the teaching of students and visitors.
About You
You will have:
- Previous biological laboratory experience.
- Knowledge and practical experience of laboratory principles.
- Educated to degree level (or equivalent) in a biological or animal science.
- Competent IT Skills.
- Knowledge of equine parasitology and experience in using PCR (desirable).
- Self-motivated with a flexible attitude.
- Committed to making a difference for donkeys and the people that rely on them.
As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.
Benefits include:
- Competitive pension.
- Life assurance
- Healthshield.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Lab, Laboratory, Lab Technician, Laboratory Technician, Lab Assistant, Laboratory Assistant, Animal Lab, Animal Laboratory, Animal Lab Technician, Animal Laboratory Technician, Animal Lab Assistant, Animal Laboratory Assistant, Clinical Lab Technician, Clinical Laboratory Technician, Pathological Lab Technician, Pathological Laboratory Technician
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation #INDNFP
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Coordinator to play a pivotal role in our Complex Needs Service in Barnet.
Sounds great, what will I be doing?
To provide high quality support as a non-clinical member of NHS' multidisciplinary Community Mental Health Team (CMHT) to an allocated group of adult service users (18+) with moderate to severe mental illness within thecommunity. To carry out duties in line with Hestia's and North London Mental Health Partnership (NLMHP)'s policies
and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
You bring a solid foundation in mental health care, supported by an NVQ Level 4 in Care (or equivalent) or at least two years' experience in the field. You have a strong understanding of mental health issues, recovery principles, and co-production, empowering individuals to take an active role in their care.
You work collaboratively with professionals, services, and communities, applying your knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act to provide safe and effective support.
With excellent communication and relationship-building skills, you engage confidently with clients and colleagues, and your ability to facilitate groups encourages peer connection and shared recovery. You thrive both independently and in a team, maintaining professionalism in fast-paced settings.
Proficient in IT and electronic case management, you ensure accurate, efficient record-keeping. Your resilience, adaptability, and clear professional boundaries enable you to handle complex situations effectively. Above all, you are committed to person-centred, trauma-informed practice, providing compassionate and respectful support to every individual.
When will I be working?
You will be working Monday to Friday 09:00 to 17:00 39 hours a week
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.




