Volunteer manager jobs in London

About Us

Merstham Community Facility Trust (MCFT) is a community charity based at the heart of Merstham.

We provide a safe, welcoming and inclusive space where residents can connect, access support, learn new skills, and feel part of their community. Our vision is for Merstham to be a place where everyone has the opportunity to thrive.

Our work is rooted in strong local relationships and shaped by the voices of the community. We are a small, committed team driven by our values of inclusion, empowerment, and community connection.

About the Role

This is a varied and rewarding role combining community development, project delivery, and fundraising.

As Community Development & Funding Officer, you will design and deliver community projects that respond to local needs, while securing funding to sustain and grow our work. You’ll work closely with colleagues, volunteers, and residents to co-create inclusive programmes that make a tangible difference.

You’ll play a key role in:

• Developing new initiatives based on community insight
• Leading projects from idea through to delivery and evaluation
• Building partnerships across the local area
• Securing funding and demonstrating impact

This role is ideal for someone who enjoys both hands-on community work and strategic development, and who thrives in a small, collaborative team.

Essential Skills & Experience

• Experience in community development, project coordination, fundraising, or a similar role
• Strong organisational skills and ability to manage multiple projects
• Excellent communication and relationship-building skills
• Experience using community insight or feedback to shape services or projects
• Ability to work both independently and collaboratively within a small team
• Good IT skills, including data management and basic budgeting
• Willingness to work occasional evenings and weekends to support community activities
• Commitment to inclusion, empowerment, and community-led approaches

Desirable Skills & Experience

• Experience working with volunteers
• Experience writing funding bids or managing grants
• Knowledge of local community services or challenges
• Experience monitoring and evaluating projects and reporting on impact
• Experience managing budgets or reporting to funders
• Ability to travel locally (e.g. driving licence or equivalent access)

Why Join MCFT?

• Make a visible, meaningful difference in a local community
• Help shape and deliver community-led projects from the ground up
• Work in a supportive, collaborative team environment
• Enjoy flexible working options to support work–life balance
• Gain experience across both project delivery and funding development
• Be part of an organisation that values people, place, and inclusion

AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.

Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England, Wales and Northern Ireland with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.

AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands we are looking for a specialist Advocate for Scotland. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

Scotland is expected to introduce Domestic Homicide and Suicide Reviews commencing in April 2026. We are looking for a candidate with a good understanding of the Scottish legislative system and good understanding around domestic abuse to join our growing charity

Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy, for and on behalf of, families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:

· Listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight.

· Provide information, support, guidance, advice and advocacy on Domestic Homicide & Suicide Reviews (DHSR’s) and other reviews where relevant and appropriate.

· Manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities.

· Give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf.

· Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.

In return for joining us, we will offer you:

· 25 days annual leave per annum, plus bank holidays

· Excellent development and training opportunities

· Pension Scheme

· Healthcare Scheme

· Employee Assist Scheme

Application Instructions

To apply for this role, please submit a supporting statement along with your CV. Closing date:

Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.

Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.

.You will be required to visit families and clients across Scotland. 

Location: Hybrid / The Grange, Saunderton, Princes Risborough
Hours: 35 hours per week, Monday to Friday

We are looking to recruit a Trusts and Foundations Officer to join our Trusts and Foundations team and support the delivery of Hearing Dogs for Deaf People’s fundraising strategy. The Trusts and Foundations team is working towards an income target of £1.3m in 2026 to 2027, with planned growth to £2.1m by 2029 to 2030.

This is an exciting opportunity to develop your fundraising career within a collaborative and ambitious team. You will contribute to securing income from charitable trusts and foundations, building funder relationships, and supporting the wider Income Generation function. The role works primarily within the Trusts and Foundations team, whilst also working with other Officers and Assistants across the Income Generation directorate to support cross-departmental activity, projects and key administrative processes throughout the year.

We are looking for individuals who demonstrate passion for our cause, a keen eye for detail, and the ability to write compellingly about the difference Hearing Dogs makes to the lives of deaf people. You will be confident communicating with a wide variety of people, including funders, volunteers, and senior colleagues, and will bring a proactive and positive approach to everything you do.

Key Responsibilities

• Funding Applications & Funder Communications
• Relationship Management & Stewardship
• Systems & Data Management
• Income Generation Directorate Cross-Working

Skills, Knowledge and Expertise

Essential:

• At least 1 year's experience of working in a fundraising role
• Excellent written communication skills, with the ability to write clearly, accurately and compellingly
• Strong attention to detail and good numeracy skills
• Excellent interpersonal and verbal communication skills
• Strong IT skills, including Microsoft Office
• Ability to plan and prioritise workload effectively and meet deadlines
• Ability to work collaboratively as part of a team
• Creative thinker, able to spot opportunities and use initiative

Desirable:

•  Experience of working within Trusts and Foundations or Philanthropy Team
•  Experience of Microsoft Dynamics 365 or a similar CRM database

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service
• Day off for your birthday
• Defined contribution group personal pension plan
• Enhanced sick pay
• Enhanced maternity, paternity and adoption pay
• Eye care
• Hearing tests
• Learning and Development opportunities
• Discounts on merchandise at Hearing Dog gift shops
• Pet Dog Policy

For further information and to apply, please visit our website via the apply button.

Closing date: 17th July 2026.

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

Housing Management Worker

You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for.

Location: Lambeth - Lambeth YP Assessment Time Out

Salary: £29,336 per annum

Closing Date: 05 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Make a real difference as a Housing Management Worker at our service in Lambeth. You’ll take the lead in managing safe, high-quality accommodation for young people at risk of homelessness—driving standards across repairs, voids, rent collection, and compliance while working closely with landlords, contractors, and support teams to keep services running smoothly.

We’re looking for someone with housing or supported accommodation experience who brings strong tenancy management knowledge, confidence with welfare benefits, and a proactive, solutions-focused approach. You’ll work directly with young people with complex needs, using a strengths-based, psychologically informed approach to help them sustain tenancies, reduce arrears, and build independence.

Join an inclusive, values-driven organisation where your work has real impact. With ongoing training, support, and a strong team culture, you’ll help create safe homes, empower young people, and deliver services that truly change lives.

Please note that this job opportunity is offered as a full-time (37.5 hour per week), permanent role.

KEY DELIVERABLES

• You will always ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable.

• You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement.

• You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money.

• You will be responsible for ensuring that accommodation units are well maintained in accordance with the management agreement and for bringing them quickly into management to minimize void loss.

• You will prepare short reports on arrears, voids, and repairs for the service manager, Depaul’s central services and commissioner meetings as required.

• You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements.

• You will be responsible for maintaining Health and Safety standards in the premises and a point of information for clients regarding Health and Safety.

• You will facilitate the fair allocation of letting accommodation in accordance with Depaul’s Policy and Procedures.

• You will work with the keyworkers and clients to collect rents and service charges and hold responsibility for the accurate reporting of rental income, voids and allocations to Depaul’s finance team.

• You will liaise with local Housing Benefit Teams, Social Service Departments or other authorities regarding individual rental income claims.

• You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt.

• You will be the first point of contact for landlord queries and contractors.

• You will support and facilitate the work of the volunteers who add value to the work that we do.

• You will contribute to making the environment a positive place to work for all staff, volunteers, and students.

• You will undertake further duties as commensurate to the role identified by your line manager.

• Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and attending residents meetings when appropriate.

• You will attend training as appropriate to your development to support you in your role.

• You will form an integral part of the team and as such attend team meetings when required.

WHAT WE ARE LOOKING FOR FROM YOU

When completing your application form please address all the points set out below.

• Experience of working within a supported and/or social housing setting

• An understanding and commitment to working in an assets based way

• An understanding of the needs of people experiencing homelessness, mental health challenges, substance use, or leaving care.

• A knowledge and understanding of housing management

• A knowledge and understanding of welfare benefits

• Good literacy, numeracy and IT skills

• Able to demonstrate clear understanding of safeguarding requirements and procedures

• A commitment to promoting equality, diversity and inclusion, ensuring everyone is treated with respect and dignity.

• Commitment to promoting an environment which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of Depaul and its founding partners.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

The role is pivotal in building organisational capability, enhancing individual and team performance, and supporting a culture of continuous learning and development. This includes responsibility for mandatory training compliance for both staff and volunteers, as well as leading apprenticeship programmes, work experience and student placement opportunities to support workforce development and future talent pipelines.

Learning & Development Strategy

• Lead the development and implementation of a comprehensive annual Training and Development Plan aligned to organisational priorities, including mandatory training, apprenticeships, work experience and student placements
• Work with line managers to ensure consistency of IPR reviews for staff.  Provide training on the process and offer improvements.
• Audit of staff’s yearly IPR’s to monitor and record training needs. Identify gaps in existing learning content.
• Contribute to workforce development strategies that support organisational effectiveness and future capability needs
• Support a culture of continuous professional development across the organisation

Training Design & Delivery

• Design, deliver and/or commission high-quality, engaging learning programmes and interventions, including statutory and mandatory training
• Build a sweet of training courses for hospice staff including; line management, managing absence, managing change, managing non-performance, managing stress in the workplace, IPR’s, project management, recruitment and selection, managing volunteers, working with volunteers, compassionate communication and crucial conversations.
• Research new online training opportunities for mandatory training as required throughout all departments within the Hospice. 
• Accountable for end-to-end ownership for each course from launch, booking and through to practical support for educators, advice to delegates and evaluation.
• Accountable for booking and managing all delegates, venues, course material and evaluation.
• Evaluate and prioritise course content to ensure courses are refreshed, relevant and competitive.
• Complete annual review of delivered courses and programmes.
• Ensure all mandatory training is up to date, relevant, and delivered in line with regulatory and organisational requirements
• Evaluate the effectiveness of both mandatory and developmental training and continuously improve learning provision
• Work alongside the Head of Volunteering to help create and deliver relevant training course for volunteers.

• Mandatory Training & Compliance

• Maintain accurate training records and ensure compliance reporting is up to date
• Work with managers to ensure staff complete required mandatory training within agreed timeframes
• Working with Head of Volunteering to ensure all CPD & Mandatory training is up to date for volunteers.
• Be accountable for KPI’s ensuring accurate and timely data entry, data collection and reporting.
• Leadership of resource to managers and staff for advice/information on all aspects of education and training.

• Apprenticeships, Work Experience & Student Placements

• Lead the development, coordination and evaluation of apprenticeship programmes across the organisation
• Build and maintain partnerships with education providers, colleges and universities.
• Manage HMRC Levy Scheme.
• Oversee the recruitment, onboarding and support of apprentices, work experience and students on placement
• Ensure high-quality learning experiences and appropriate supervision arrangements

• Stakeholder Engagement

• Partner with managers and teams to identify learning and development needs, including mandatory training.
• Work with managers in planning apprenticeships, work experience and placements
• Provide expert advice and guidance on appropriate learning solutions
• Build strong relationships and influence stakeholders at all levels

• Induction & Onboarding

• Work with the People and Development Manager to review, develop and enhance induction programmes for new starters, ensuring mandatory training is embedded
• Ensure a consistent, engaging and effective onboarding experience, keeping up to date with best practice, researching and drafting proposals to improve our process
• Knowledge of statutory and mandatory training requirements (ideally within health, care or regulated environments)
• Understanding of apprenticeship frameworks and/or work experience and student placement requirements
• Understanding of organisational development and performance improvement approaches
• Excellent facilitation and presentation skills
• Strong stakeholder engagement and influencing skills
• Ability to analyse learning needs, monitor compliance, training trackers and evaluate training effectiveness
• Strong organisational and project management skills 

We're saying goodbye to one of our amazing colleagues and looking to recruit an equally fabulous new member of staff who wants to work alongside people as they find their pathway to travel out of homelessness.

The 999 Club

The 999 Club has stood on the corner of Deptford Broadway for more than 30 years, working with and supporting the local community. Our focus now is on people who are street homeless, rough sleeping or precariously unhoused and those who have no recourse to public funds. As  we are the 999 Club, everyone connected to us are our members.

The Gateway

Our day centre, The Gateway, is open five days a week and provides a welcoming, safe and friendly space where our members can spend time away from their usual situation and sort out practicalities like getting laundry done, taking a shower, charging their phone and having something to eat. It’s where our Intervention Team are often based as part of their work, empowering our members.

The Intervention Team

Working alongside the Essential Services Team and an amazing team of volunteers the Intervention Team provide triage, assessment, holistic progression planning, advocacy and support for members of the Gateway, identifying and addressing their immediate housing situation as well as wider social, health and wellbeing issues with the ultimate aim of them finding a pathway out of homelessness.

Who We’re Looking For

We’re looking for someone who likes people, who cares about doing a good job and who wants to be part of a dynamic team, providing the best service possible. We want a team member with common sense, who is assertive, compassionate, has a sense of humour, a no- nonsense, positive attitude and who is looking to make a difference in their community.

We’re recruiting a Complex Intervention Worker to work alongside Gateway members who are experiencing homelessness with overlapping challenges such as addiction, trauma or mental ill health. This would best suit someone with experience or really solid transferable skills.

Why You Should Apply

This is an exciting opportunity to join the team as we evolve service delivery, creating clear pathways for people who have different journeys to travel out of homelessness.  

The hours of work are Monday-Friday 08:45h-16:45h based at the 999 Club. On successfully completing probation there is the possibility of working from home one day per week, dependent on the needs of the service.

Staff benefits include

· 27 days annual leave (plus Bank Holidays), increasing each year to a maximum of 30 days 

· 3% pension contribution on qualifying income 

· Employee Assistance Programme 

· Cycle to Work scheme 

· The opportunity to be part of a truly amazing team doing truly amazing work

Application Instructions

Make sure your covering letter gets us interested in you; don’t just rehash your CV, tell us about your amazing, unique and talented self. Top Tip - avoid using AI - it's unbelievably tedious to have to read loads of Chat GPT* letters saying practically the same thing. Put your covering letter in your own words, make it interesting and a joy to read. Basically, make it so good that by the end of it we can’t wait to meet you. We look forward to reading it!

*Other AI chat bots are available!

Closing Date 08:00h Monday 06th July 2026

Interview Date Tuesday 14th July - interviews will be in person, on site.

Team: Health & Safety and Environment 

Location: Remote with regular travel. Approx. two to three times a week, covering the South-East of England region

Work pattern: Monday-Friday, 35 hours per week 

Salary: Up to £44,289.75 per year 

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Responsibilities of our Health and Safety Officer: 

- Conduct in-person health & safety and fire risk assessments across centres and shops, ensuring compliance with legislation and internal policies 

- Investigate accidents and incidents, analyse trends, and recommend preventative actions 

- Maintain accurate records of inspections, training, assessments, and incidents in line with data protection requirements 

- Work with colleagues across teams to implement remedial actions from inspections and audits 

- Promote completion of H&S e-learning and identify additional training needs

- Build strong relationships with staff and volunteers to foster a positive safety culture 

- Lead regional H&S Committee meetings and contribute to team discussions and continuous improvement of SHE practices 

- Support wellbeing and mental health awareness by signposting relevant resources 

- Collaborate with colleagues on H&S elements of projects and activities across the charity 

About the Health & Safety and Environment team: 

The team manages most Health and Safety functions in-house and works closely with departments across Cats Protection. It includes a head of department, senior officer, environment and sustainability lead, administrator, and four regional officers covering the UK. The team supports retail outlets, Cat Centres, accident investigations, DSE, and branch volunteer enquiries.

What we’re looking for in our Health and Safety Officer: 

-Lives in or around the South-East of England 

- NEBOSH general certificate (or equivalent) and membership of a relevant professional body 

- Significant experience (3+ years post qualification) in a similar health & safety role, ideally in public sector, facilities, or charity setting 

- Experience working across multiple sites 

- Strong knowledge of health & safety legislation and best practices 

- Excellent communication and influencing skills across all levels 

- Able to work independently, manage workload, and perform under pressure 

- Organised, pragmatic, and professional with a flexible, positive attitude 

- Proficient in Microsoft Office, especially Excel 

- Holds a full UK driving license and has access to a vehicle

What we can offer you: 

- range of health benefits 

- 26 days’ annual leave plus bank holidays, increasing with length of service 

- Salary Finance, which empowers you to take control of your financial wellbeing 

- and much more, which you can learn about

Application closing date: 6th July 2026 

Virtual interview date: 29th July 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. anonymised application form 

2. video screening 

3. virtual interview 

Working within a multi-disciplinary team, the Community Connector provides a first-point-of-contact mental health service within GP practices and Primary Care Networks (PCNs). The role includes assessments and brief psychosocial interventions, as well as coordinating access to community resources that support mental, physical, and social wellbeing.

Location: East Guildford or Walton-on-Thames
Salary: £30,280 (pro rata if part-time)
Hours: 35 hours per week (East Guildford), 22.5 hours per week (Walton-on-Thames)
Contract type: Permanent

Key responsibilities:

• Work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans
• Provide a range of motivational and structured psychosocial interventions
• Promote independence through an enabling asset-based approach that draws on individuals’ strengths, preferences and ‘natural’ support networks
• Establish effective working relationships with a range of agencies to facilitate a ‘joined up’ approach to support plans
• Liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks
• Provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities
• Co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate
• Assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed
• Promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness
• Support patients to engage with local peer support workers and volunteering services
• Support and supervise any peer support workers linked to PCN
• Work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified
• Broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services
• Develop and sustain professional relationships with service users, partner agencies and appropriate external agencies
• Complete locally agreed quality outcome measures, with patients and to undertake regular reviews

About the organisation:

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

 About you:

• A minimum of 2 years community experience of mental health work
• Experience of delivering brief interventions for mental health needs
• An understanding and ability to work to the confidentiality, consent, information sharing and safeguarding policies of the integrated service
• Good communication and written skills and a commitment to accurate and confidential record keeping
• Ability to interact effectively with the client group, colleagues and other professionals whilst retaining clear boundaries
• Ability to break down stigma and barriers associated with working with the client group
• Demonstrate an understanding of the issues and needs of the client group
• Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community
• Ability to work to all the policies, procedures and standards of the Service and joint working arrangements with key partners
• A good understanding of personal limitations, ability to identify when to seek advice and support, and deal with issues which may provoke strong emotions in an objective and professional manner i.e. child protection
• Ability to manage any challenging behaviour, anger and verbal aggression from patients
• Proficient in Microsoft Word, use of email, Outlook, and basic excel skills
• Ability to enter data onto a database as required by the Service
• Ability to travel to and from a number of different locations on a daily basis
• Ability to work flexibly across operational hours and evenings and weekends, where required
• Ability to work co-operatively as part of a multidisciplinary team (statutory and voluntary) from a service hub

Benefits:

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks:

• This role is subject to an enhanced DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Please note this is a 12-month fixed term position.

Supporting the Senior Analysis Officers, the Date Reporting & Analyst Officer role helps us to provide and maintain comprehensive reporting and analytics for the Income Generation team at Battersea.

Additionally, as Battersea continues the process of migrating to a new CRM (Salesforce), this role will be crucial for helping us support the fundraisers’ reporting needs during the first few months after Go-Live.

By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 2nd July 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): Candidates who pass the initial shortlist will be invited to perform a skills test (w/c 13th July 2026). First round interviews will be held w/c 20th July 2026

For more information about the role, please download our Recruitment pack.

This is an exciting opportunity to join the successful Mind in Bexley Recovery College team. The Recovery College was formed by Mind in Bexley in 2014 and our purpose is to develop and deliver programmes of self-management, awareness and information sessions for adults with experience of mental ill-health to promote wellbeing and recovery, for their relatives and friends and for professionals working in the London Borough of Bexley.

As a Recovery College Facilitator, you’ll be a key point of contact within the Recovery College. Your responsibilities will focus around designing, delivering, evaluating, reporting and the continuous development of structured learning programmes for people with mental ill health. You will help shape the ongoing vision and goals of the Recovery College to ensure that future development of the service meets the needs of the people it supports. You will also participate in external forums, workshops and events to promote the work and ethos of Mind in Bexley.
Key Responsibilities

1. Make a positive contribution to the delivery of a thriving, innovative and effective Recovery College.

2. As part of the Recovery College team, deliver both face to face and online courses, workshops and groups according to curriculum requirements.

3. As required, design, deliver and evaluate courses, workshops and groups ensuring co-production at each stage.

4. Ensure effective learning takes place by using evidence based interventions, appropriate teaching methods and learning processes.

5. Demonstrate effectiveness by achieving high levels of student retention, measuring impact, increased involvement of participants and positive individual progress.

6. Contribute to the development of best practice within the service.

7. Undertake client assessments and regularly review individual progress.

8. Support individuals in setting learning goals and participating in workshops, courses and groups to ensure positive learning outcomes.

9. Keep accurate and up to date records of client including attendance, assessments, progress and impact measures.

10. Signpost and refer clients to internal and external services when appropriate.

11. Ensure individual inclusion, accessibility and other needs are met.

12. Provide clients with information and advice on further learning and progression opportunities including volunteering and support into employment

13. Participate in external forums, workshops, meetings and events to promote the work of the Recovery College and Mind in Bexley.

14. Keep up to date on local resources, facilities, training and recovery services.

15. Work effectively with peer facilitators and volunteers.

16. Work in partnership with team members, colleagues, professionals and other services.

17. Participate in induction, training, supervision and continual professional development.

18. See advice and support from line manager when needed.

19. Identify, report and monitor any safeguarding concerns or risk in accordance with the latest local procedures.

20. Adhere to Mind in Bexley and East Kent policies and procedures including (but not limited to) Equality and Diversity, Health and Safety, Confidentiality, Lone Working and Safeguarding.

This is not an exhaustive list, you will be required to undertake any other duties and tasks which may be reasonably required, as discussed with line manager. 

Job Purpose

Core Arts is an innovative Mental Health Charity and Creative Education provider delivering pioneering Arts in Health programmes across London.

This senior leadership role provides strategic and operational oversight across creative education, personalised support, wellbeing and commissioned service delivery. The postholder will lead the development and delivery of high-quality, inclusive and outcomes-focused programmes which improve mental health, wellbeing and educational participation.

The role combines educational leadership with recovery-focused and personalised approaches, ensuring students can access meaningful creative learning opportunities that support confidence, progression, independence and improved quality of life.

Working across visual arts, music, multimedia, horticulture and sport, the postholder will ensure that services align with Arts in Health principles, NHS and Local Authority priorities, and contribute to reducing health inequalities through creative approaches.

The role will support the continued development of Core Arts as a recognised centre of excellence in Creative Education and Arts in Health.

Strategic Leadership & Service Development

• Develop innovative programmes aligned to NHS priorities including prevention, early intervention, personalised care and community-based support.
• Ensure services remain responsive to emerging educational, health and social care agendas.
• Support organisational growth, sustainability and service expansion.
• Lead service planning and contribute to organisational strategy and business development.
• Drive continuous improvement through evaluation and innovation.
• Develop opportunities for integrated working across education, health and voluntary sector partnerships.

Creative Education & Student Experience

• Lead an outstanding student-centred creative education programme focused on participation, achievement and progression.
• Ensure students receive personalised learning pathways with clear goals and outcomes.
• Support progression into volunteering, employment, accredited learning and community opportunities.
• Support  exhibitions, performances, events and public-facing events.
• Embed co-production and student voice throughout programme design and evaluation.
• Develop opportunities for students to gain confidence, leadership and independence.
• Monitor engagement, attendance and progression data to support continuous improvement.

Arts in Health, Wellbeing & Recovery

• Embed Arts in Health principles across all areas of programme delivery.
• Ensure students are supported to improve wellbeing through meaningful creative engagement.
• Work collaboratively with clinical teams, community mental health services and external partners.
• Maintain safeguarding, duty of care and effective risk management procedures.
• Support early intervention approaches and sustained student engagement.
• Promote social inclusion and reduce isolation through participation in creative learning.
• Develop pathways which support emotional wellbeing, confidence and resilience.
• Ensure personalised support planning remains central to service delivery.

Commissioned Delivery, Quality Assurance & Outcomes

• Lead successful delivery of commissioned services and contractual KPIs.
• Ensure robust monitoring, evaluation and reporting systems are maintained.
• Demonstrate educational, wellbeing and social value outcomes through evidence and impact reporting.
• Ensure accurate data collection and performance monitoring.
• Support commissioner reporting and demonstrate measurable impact.
• Develop case studies and outcome frameworks which evidence the value of Arts in Health.
• Ensure compliance with safeguarding, GDPR and organisational governance requirements.
• Maintain oversight of quality assurance and continuous improvement processes.
• Support service audits and implementation of recommendations.

NHS Partnerships, Personalised Care & Community Integration

• Develop and maintain strong relationships with NHS commissioners, Integrated Care Boards, Local Authorities and community partners.
• Support approaches aligned with personalised care and Personal Health Budgets.
• Promote creative approaches which contribute to prevention and reduce demand on statutory services.
• Contribute to integrated pathways supporting community mental health and social prescribing.
• Support collaborative planning with borough and health partners.
• Strengthen referral routes and increase access for underrepresented communities.
• Represent Core Arts at regional networks, conferences and partnership meetings.
• Promote the role of creativity and education within wider health and wellbeing systems.

Leadership, Workforce & Organisational Development

• Provide, alongside the senior management team, leadership, supervision and support to managers, tutors, volunteers and interns.
• Ensure staff are equipped to deliver inclusive, high-quality learning experiences.
• Support innovation and collaborative working.
• Contribute to tender development and service growth opportunities.
• Champion organisational values and positive workplace culture.
• Promote equality, diversity and inclusion across all areas of work.

Person Specification

Experience (Essential)

• Minimum five years’ experience in senior leadership or service management.
• Experience within mental health, Arts in Health, creative education or community services.
• Experience of delivering commissioned services and contract management.
• Experience of partnership working across health, education or voluntary sectors.
• Experience of leading teams.
• Experience of monitoring outcomes and demonstrating impact.

Knowledge & Understanding

• Arts in Health and recovery-focused practice.
• Creative education and adult learning principles.
• Mental health and wellbeing frameworks.
• Safeguarding.
• Personalised care approaches.
• Outcome measurement, quality assurance and continuous improvement.

Skills & Attributes

• Excellent leadership and communication skills.

• Strong financial and numeric acumen.
• Strategic thinking with strong operational delivery.
• Excellent partnership and stakeholder engagement skills.
• Strong organisational and analytical capability.
• Commitment to creativity, inclusion and social impact.

How to Apply

Core Arts are committed to finding the right person for this role. Applications will be reviewed on a rolling basis and suitable candidates invited to interview as they are received, so early applications are encouraged. The vacancy will remain open until the position is filled.

To apply, please send a full CV and covering letter explaining how your experience meets the job description 

Harris Hill are delighted to be working with a fantastic charity to recruit for the Fundraising Executive to become the local face of a well established charity within Worcestershire.

As Fundraising Executive, you will be responsible for growing income and awareness across Worcestershire by developing meaningful relationships with supporters, volunteers, community groups, schools, and local businesses.

Working closely with the Community Fundraising Manager and wider fundraising team, you will help deliver regional fundraising plans, identify new opportunities, and provide exceptional supporter stewardship to maximise engagement and long-term loyalty.

This is a varied and rewarding role that combines community engagement, relationship management, volunteer support, event attendance, and fundraising development.

Key Responsibilities

• Build and maintain strong relationships with supporters, community groups, schools, and local businesses.
• Develop and manage a pipeline of fundraising opportunities, including identifying new prospects and re-engaging previous supporters.
• Deliver excellent supporter stewardship, ensuring individuals and groups feel valued and connected to the charity's impact.
• Support and grow a network of volunteers through training, guidance, and regular engagement meetings.
• Deliver presentations, talks, and fundraising pitches to a variety of audiences.
• Provide advice and support to community fundraisers, ensuring compliance with relevant fundraising regulations and best practice.
• Maintain accurate records using CRM systems and monitor fundraising performance against agreed targets.
• Support community awareness initiatives, including educational programmes and public engagement activities.
• Work collaboratively with colleagues across the organisation to maximise fundraising opportunities and supporter engagement.

About You

We are looking for someone who is:

• A confident communicator with excellent relationship building skills.
• Experienced in customer service, fundraising, sales, community engagement, or stakeholder management.
• Self-motivated, organised, and capable of managing a varied workload independently.
• Comfortable presenting to groups and acting as an ambassador for a charitable cause.
• Experienced in working towards targets and achieving measurable outcomes.
• Proficient in Microsoft Office and database/CRM systems.
• Flexible and willing to work occasional evenings and weekends to support events and community activities.

Essential Requirements

• Full UK driving licence.
• Access to a vehicle for business travel.
• Strong written and verbal communication skills.
• Excellent organisational and time management abilities.

Desirable

• Experience in fundraising or the charity sector.
• Experience working with volunteers.
• Institute of Fundraising qualification or equivalent.

Salary & Benefits

•Salary: £28,000 - £30,000 per annum

•Contract type: full time, permanent  

•Location: remote- you need to be based in Worcestershire (with travel across the region)

Recruitment process: Cv to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Data and Systems Officer 

Role Details & Staff Benefits 

Salary: £30,385 gross per annum 

Duration: Permanent 

Hours: Full-time 

Location:Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional travel required for staff days, site visits and other events. 
 

NASP offer a range of core benefits for staff including:   

• 30 days paid annual leave per annum, plus Bank Holidays   

• An additional day of paid leave per year on your birthday  

• Opportunities for Volunteering & CPD days each year  

• Opportunity to request flexible working arrangements, including compressed hours  

• Contribution to annual eye test, eyeglass purchase, and flu vaccination  

• Access to discounts across the Southbank Centre site; including free/discounted reciprocal access to participating galleries & museums in London & the UK 
   

Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period. 

About NASP 

The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website.

Our working culture values flexibility, wellbeing, and collaboration. We are committed to creating an inclusive workplace and supporting our staff to work in ways that suit both their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation. 

Inclusion at NASP 

We particularly welcome applicants from global majority and LGBTQIA+ communities, those with lived experience relevant to social prescribing, and those who identify as disabled and/or neurodiverse.

As a Disability Confident Employer we guarantee an interview to candidates who identify as disabled and opt into the ‘Guaranteed Interview Scheme’ on our application portal, provided they meet the minimum essential criteria for the role. 

We are committed to creating a fair, accessible and supportive recruitment process, and to removing barriers wherever possible. We will consider reasonable adjustments at every stage of the recruitment process to support individual needs. Adjustments will depend on your specific circumstances and request, but may include: 

• Flexibility with interview times and formats and locations 

• Providing application materials in alternative formats

• Accepting applications in alternative formats including video or audio 

If you require adjustments, an alternative method of application, or would like to discuss your needs, please contact us and we will be happy to support you. 

How To Apply 

To apply for this role, please follow the link to our application portal. You will be required to upload your CV and covering letter only, outlining how you meet the requirements of the role and person specification. Please note that any additional files (such as reports) will not be considered during shortlisting.

To support us with monitoring our Equal Opportunities Monitoring, we ask also all candidates to complete our Equal Opportunities form. Your responses will not be shared with the panel or used to make any recruitment decision.

The deadline to apply is 9am on Monday the 13th of July. 

First stage interviews will be held on Wednesday the 29th & Thursday the 30th of July 2026. You will be able to indicate on our application portal whether you will be available or unavailable during this period. 

For more information on the role, please email any questions to us via the email on the job description document. We look forward to hearing from you about the role of Data and Systems Officer. 

Job Description & Person Specification 

Purpose of This Role: 

This key support role will work with colleagues across the organisation to ensure NASP’s data and key systems, including our CRM (Microsoft Dynamics 365), dashboards and databases, are effective, accurate, and useful. This includes improving data capture, enabling consistent reporting, and ensuring that quality data can be used to support organisational priorities.

The role will support colleagues to use systems confidently and understand data requirements, providing analytic solutions that meet the needs of the organisation, and identifying where practices and systems can be improved.

The role will sit within the wider Operations team who oversee the core business and operational functions of NASP, including Finance, HR, Governance, Project Support, Administration, and Logistics. As a member of this team, the role will provide general administrative support to NASP programmes, liaising with our CRM support provider (Chorus) and IT provider (Logicata) to act as an essential bridge between internal colleagues and these external technical experts.

As NASP continues to develop its membership and training offers, the Data and Systems Officer will support the growth of this work, ensuring that systems and data flows are aligned, and leading on the technical management of data within these systems. The role will also support teams with reporting and evaluation, making effective use of NASP’s data. 

This is an ideal opportunity for a proactive and highly organised individual with excellent data management, administrative, and technical skills (particularly working with CRMs) to support across the range of NASP’s programmes and projects, as well as development of new systems and processes. 

Person Specification: 

Essential 

• Knowledge of the VCFSE sector and/or Social Prescribing 

• Good working knowledge of CRM systems, preferably Microsoft Dynamics 365 (including technical skills) 

• Experience of administrating/managing membership systems or other databases 

• Knowledge of GDPR and other Data compliance requirements 

• High-level numeracy, logical reasoning, accuracy and attention to detail 

 Desirable   

• Comfortable working with large, complex data sets and identifying trends and data quality issues 

• Strong Microsoft Excel skills, and experience with data visualisation tools 

• Experience in the charity, health, or public sector 

• Ability to work within a busy environment and effectively prioritising and managing own workload 

• Ability to manage working relationships with external partners & providers 

• Experience in training & upskilling colleagues (particularly in data management, systems & processes) 

• Affinity with NASP’s Values as defined in the NASP Strategic Plan 

Responsibilities: 

CRM and Systems Management  

• Ensure colleagues across the organisation are effectively using the CRM (Microsoft Dynamics); as well as other key data systems, supporting with staff training and guidance, providing advice and support where needed to ensure the team feels positive and confident using them in their day-to-day work.

• Undertake regular reviews & audits of data stored on the CRM to amend errors (e.g. duplicate records), and identify gaps or areas of concern, ensuring a smooth user experience. 

• Work closely with our CRM support provider (Chorus) to manage any support requests and technical errors, undertaking any updates, fixes and developments to the system where required. 

• Proactively identify any CRM and wider system processes that can be improved or developed, working with NASP colleagues to ensure the CRM is being effectively integrated into their work. 

• Working with the Strategic Project Manager, undertake regular contract reviews with our CRM provider to ensure value for money and quality of service.

Data Management 
 

• Oversee NASP’s Data inbox, responding to enquiries and escalating concerns or risks. 

• Working with Director of Operations to proactively support NASP to meet data compliance; to identify any data risks and to mitigate these, including gaps in data capture or poor system use. 

• Present data through reports and produce insights to support NASP’s evidence, evaluation and reporting needs (e.g. for grant funders, programme evaluation or trustee board reports). 

• Work with NASP colleagues to improve how data is used in their work, building good data habits across the organisation. 

• Identify and address common issues in how documents and information are managed across the organisation, ensuring standards are maintained consistently across NASP.

 Systems Integration  

• Work with colleagues to support the ongoing development of NASP’s Membership & Training offers, by ensuring the data and systems that support this work are effective. 

• Support colleagues with effective data use to track the engagement, activity and growth of key networks and communities. 

• Provide administrative support to establish and develop any new systems, working with colleagues and external providers as needed, ensuring that data flows between existing systems are aligned. 

• Work closely with the Communications team to ensure the NASP website supports the capture and flow of data effectively. 

• Liaise with our IT provider (Logicata) for anything relating to the Microsoft suite, including technical support.

General 

• Take a proactive approach to support and lead administrative reviews / efficiencies across the organisation, ensuring consistency of approach. 

• Work with teams across the organisation to help ensure we are delivering business objectives. 

• Support the Communications team and other colleagues in managing NASP shared mailboxes, including deputising for colleagues where necessary. 

• Support the Operations team in the ongoing maintenance of business, finance and project management processes & systems. 

Reporting To: Strategic Projects Manager (International, Arts & Grants) 

Endometriosis UK is looking for a Head of Finance to help shape the next stage of our development as a charity with growing ambition, increasing complexity and a powerful mission. This is an exciting new role for the charity, and is core to ensuring our ongoing success.

As a member of the Senior Leadership Team, you will work closely with the Chief Executive, senior colleagues and Trustees to shape organisational direction, strengthen financial planning and ensure resources are aligned with impact. You will provide strategic financial insight, constructive challenge and practical support across the organisation.

You will lead budgeting, forecasting, management accounts, statutory reporting, audit, financial governance, risk, reserves and controls. You will also support business cases, financial models, capital project oversight, trading activity and commercial decision-making.

We are looking for a qualified accountant with senior finance leadership experience, ideally gained in a charity or similarly complex organisation. You will bring strong technical finance skills, sound judgement, commercial awareness and the ability to communicate clearly with non-finance colleagues. Just as importantly, you will be collaborative, values-led and motivated by the opportunity to use finance as an enabler of delivering impact.

This role will suit someone who combines strategic leadership with a practical, hands-on approach, and who enjoys helping colleagues build financial confidence, accountability and discipline.