Volunteer support administrator volunteer jobs
We’re looking for an inspiring Individual Giving Manager to shape the future of our donor experience and help drive vital income to fund hospice care for children and adults in Bedfordshire, Hertfordshire and Milton Keynes.
In this pivotal role, you’ll lead our individual giving programme, leading integrated fundraising campaigns, creating engaging supporter journeys and championing gold‑standard stewardship. You’ll innovate with digital fundraising, optimise donor retention and grow our successful lottery and appeals programmes.
Working closely with passionate colleagues across Fundraising, Marketing and Data, you’ll use insight, creativity and strategic thinking to bring fresh ideas to life and deliver meaningful results.
The client requests no contact from agencies or media sales.
Do you have a head for fundraising and a heart for animals? This is your chance to become the face of Blue Cross in the south region! We are recruiting for a Regional Fundraising Officer (South) to join our community and events team. This is a hybrid role based at our Burford office.
More about the role
This is a varied and vibrant position where no two days are quite the same. You will work closely with the Community & Events Manager to develop and bring to life regional community fundraising plans that truly resonate with local people across the South of England and Wales. A major part of your focus will be managing and stimulating growth in the areas surrounding our rehoming centres, retail shops and vet hospitals. You will be championing our classic fundraising campaigns, such as Paws for Tea, while also spotting new opportunities to increase income and supporting our incredible "Do it Yourself" fundraisers to help them reach their full potential.
Beyond the numbers, this role is about relationships. You will be building and nurturing volunteer networks, recruiting new faces, and developing fundraising groups that can respond quickly to new opportunities. You will also identify and apply for ‘Charity of the Year’ partnerships with local businesses and managing those corporate relationships. Whether you are supporting local events, encouraging fundraisers to get involved through internal communications, or ensuring our donors feel valued through careful stewardship, you will be key to our growth. You will also be completing administration tasks to keep things running smoothly, such as financial coding, raising purchase orders, and liaising with our data team to ensure every penny is accounted for.
This is a hybrid role with 2 days a week from our Burford office. There will also be regular visits to our rehoming centres, retail shops and vet hospitals in the South region.
About you:
To thrive in this role, you will be a confident and articulate individual who genuinely loves connecting with people. We are looking for a self-starter who can motivate themselves and others, seamlessly switching between chatting with a local volunteer group, pitching to a corporate partner, or collaborating with our internal teams. You should have a proven track record in community fundraising and the organizational skills to juggle multiple projects.
We are looking for someone with a flexible attitude who isn't afraid to make decisions and take the lead when necessary. You will have a proactive approach to growth, constantly looking for new opportunities to expand our fundraising reach and build on our income.
Essential Qualifications, Skills, and Experience
· Full driving licence and have transport readily available
· Demonstrable experience in Community fundraising role
· Demonstrable experience in running regional local fundraising appeals
· Recruitment and managing volunteer fundraising groups and individual fundraisers
· Planning of fundraising events programme and evaluation of fundraising opportunities
· Working with other fundraising teams to deliver diverse activities including events, corporate partnerships and key supporter/cultivation activities
· Excellent written and face-to-face communication skills, with an aptitude for interacting with colleagues and supporters on all levels
· Proficient computer skills in Microsoft Office (Word, Excel, Outlook), databases and the Internet
· Ability to demonstrate and apply Blue Cross values of compassion, courage and inclusivity
Desirable Qualifications, Skills, and Experience
· Knowledge of fundraising databases (ideally Dynamics 365)
How to apply
Click the apply button below and complete the online application process before the closing date on Tuesday 3rd March 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
· 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
· Pension scheme with enhanced employer contribution
· Life assurance
· Unlimited access to an employee assistance programme
· Programmes for physical and mental wellbeing support
· Free access to GP via MetLife
· Recognition scheme
· Annual volunteer days
· Claim for professional fees
· Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Community Cleanup Champion
About Us
CleanupUK is a national charity that supports communities in tackling the problem of litter and strengthening community connections. We work directly with people in areas of need to help them clean up and care for their local environment through the creation and support of litter-picking hubs.
Are you a community-minded person who is self-confident, energetic, reliable and enjoys being outside?
There are part-time roles available with community litter picking charity CleanupUK, who need help in their mission to engage people in looking after their local environment.
If you have a few hours a week to spend encouraging local communities and organisations to litter pick, then this could really suit you.
CleanupUK is recruiting three Community Cleanup Champions to work closely with our partner organisations in one of the following areas, encouraging local litter picking via our Cleanup Hub network:
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Three roles covering: Birmingham, Thanet and Rochdale.
Cleanup hubs are spaces to store equipment for individuals and groups in the community to use. By hosting this equipment and loaning it out, Cleanup Hubs are championing volunteering in the community and promoting litter picking.
CleanupUK provides equipment and promotional support to help Cleanup Hubs get started with litter picking and engaging local people.
Cleanup Champions work closely with Cleanup Hubs and other partner organisations to encourage more people to get involved in litter picking locally.
We are keen to find cheerful people, with a sense of fun, who care about the environment and enjoy chatting to people of all backgrounds.
Main Purpose of the Role:
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To increase the number of people borrowing litter picking equipment from the Cleanup Hubs in your local area.
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To represent CleanupUK at a local level by attending litter picking events and supporting the development of the Cleanup Hub network.
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To develop strong relationships with partner organisations in the community:
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Supporting existing Cleanup Hubs to increase levels of engagement in their area by contacting new groups.
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Research and develop potential new partner organisations.
Key Tasks include:
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Liaising with Cleanup Hubs and local communities.
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Hosting and attending events and reporting back to CleanpUK’s Operational Team.
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Helping to keep active records of the litter picking that is taking place. This includes: ensuring litter picking statistics are being logged online by hubs, taking photos for our social media channels, and making notes on our shared database.
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Promoting the project locally, both on the ground and online.
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Online research to help us to identify new community partners, and attending online or face to face meetings with new prospective partners.
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Attending monthly team meetings online, and an annual face to face day-long team meeting.
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Developing an awareness of local funding opportunities and communicating these to our fundraising team.
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Occasional support to CleanupUK’s corporate partnership team may also be required such as leading a litter picking for a company.
Please refer to the attached Job Description and Person Specification. Applications for the role can only be made via the CharityJob website. The deadline for applications is 11.30pm on Tuesday 31st March 2026.
#community cleanup champion #community champion #community cleanup #community cleanliness
We will only accept applications through the CharityJob website. The website will ask you to:
Upload your CV
Add a statement about how your experience meets the job description and person specification (up to 500 words)
Answer a few practical questions such as your location and availability. Please answer all questions as fully as you can.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a brilliant opportunity for someone who thrives on bringing people together and making meaningful moments happen. As Events Coordinator, you’ll be at the heart of a varied and inspiring programme of activity from corporate functions and high-profile visits to deeply personal memorial dedications. You’ll be the friendly, knowledgeable first point of contact for clients, guiding them from initial enquiry through to delivery, ensuring every detail is thoughtfully planned and every event feels seamless.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
Working closely with colleagues across the organisation, you’ll turn ideas into well organised, beautifully delivered occasions. From managing bookings and coordinating suppliers to keeping budgets on track and sharing clear event updates, you’ll play a key role in making sure everything runs smoothly behind the scenes. You’ll also use insight and feedback to continually improve what we do, helping to shape future events and enhance the overall visitor experience.
We’re looking for someone who is calm under pressure, highly organised and naturally collaborative. You’ll be just as comfortable liaising with VIP guests and corporate partners as you are working alongside internal teams to make things happen. If you have experience delivering events, a sharp eye for detail and a genuine passion for creating memorable experiences in a place that truly matters, we’d love to hear from you.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. This role is any 5 from 7 days per week.
Employee benefits include -
· 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
· Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
· Death-in-service Life Assurance, with a benefit of 3x annual salary
· Employee Assistance Programme
· Reward Hub online benefits platform with extensive offers and discounts
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: Monday 30 March 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
Mansfield College is seeking an exceptional fundraising professional to join its high-performing Development team, at an exciting moment in the College’s history. We are looking for an outstanding individual to lead the College’s annual (or ‘regular’) giving programme, and create and deliver engaging stewardship opportunities for donors at all levels.
Mansfield’s annual giving programme is central to the College’s ongoing success and generates vital and significant income for the College every year for every aspect of life and work within our academic community. Now in the public phase of our For Mansfield. Forever. campaign, you will be joining a friendly, supportive and high-performing team that is responsible for delivering consecutive record-breaking fundraising years for the College.
The Development Manager is a senior role within the College’s Development & Alumni Relations team and has responsibility for executing an annual giving strategy that includes telephone campaigns; online giving days using compelling social media content to drive support; direct mail appeals; and encouraging membership of Mansfield’s 1886 Circle. This role is also responsible for ensuring engaging stewardship opportunities for donors to the College at all levels.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Database Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Database Officer
England South
£29,235 per annum (pro rata for part time)
Ref: 132REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Bristol hybrid
Contract: Permanent
ABOUT THE ROLE
Team: Fundraising and Supporter Engagement
As the Database Officer, you will take responsibility for the administration of financial transactions from various internal and external sources. You will take the lead on import processes, working with stakeholders to ensure requirements are captured, tested and reviewed. You will be involved in the implementation of integrations between the platforms we use and our supporter database, from recommendations to testing.
What You’ll Be Doing
- Managing the BACS Direct Debit processes, from processing BACS cancellations to preparing payment requests and processing payments, maintaining accurate reconciliations.
- Overseeing all aspects of Gift Aid processing and ensuring accurate record‑keeping.
- Managing and improving data imports across multiple platforms, ensuring accuracy, ongoing monitoring, reconciliation, and correct income coding.
- Producing data‑integrity reports, run routine audits, investigate issues, and recommend corrective actions to stakeholders.
This role is ideal for someone who thrives on improving processes, enjoys collaborative problem‑solving, and uses SQL, Excel and Power BI to drive smarter, more efficient ways of working
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Proven experienced in working with customer relationship management (CRM) systems
- Experience of processing direct debits, financial information and importing/exporting data
- Good experience and knowledge of applicable legislation and ethical codes of practice, BACs, Gift Aid and information security principles and relevant data regulations.
- Good experience of using SQL query and Power Bi.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 11 March 2026
- Interviews will be held via Microsoft Teams during the 24th or 25th March 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We're the charity making it possible for everyone to walk, wheel and cycle



Fostering Recruitment Officer - Part Time
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Salary: £16,112 per annum (increasing to £17,903 in 18 months) + £450 Homeworking Allowance per annum
Hours: 21 Hours per week - 3 days a week (Monday + 2 days other days)
Contract: Permanent
Location: North West. Travel required around the North West with a focus on travel to Merseyside & Wirral regions
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
This is an exciting opportunity to join TACT in the new role of Fostering Recruitment Officer as they grow their presence in the North West.
The Fostering Recruitment Officer will drive recruitment of Foster Carers across the area, innovating engagement and participation alongside the Fostering Recruitment Manager, in collaboration with the whole team.
The Fostering Recruitment Officer will be required to work on Monday as one of the 3 working days. The other 2 working days can be discussed with the hiring managers during the recruitment process.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT,apply now.
Overall Duties of the Fostering Recruitment Officer will include:
- Working collaboratively across relevant teams to progress enquiry management
- Support community recruitment activity to create a consistent pipeline of carer applicants
- Facilitating a smooth application and assessment process for potential carers
- Undertaking essential administrative tasks relating to record keeping, creation of data for analysis, evidence for measuring objectives
- Creatively contribute to innovation and improvement of strategies and local activities
- Maintaining an understanding of regulations and requirements for provision of foster care services
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Fostering Recruitment Officer must be based in the North West, as travel is required throughout this region, with a focus on Merseyside & Wirral to visit potential new foster carers.
Travel to attend 6 weekly face-to-face meetings in Merseyside, alongside team wellbeing events and training is also required.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
- Closing Date: Wednesday, 1st April 2026
- Interview Date: Wednesday, 15th April 2026 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive. You are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Facilities Supervisor Salary £32,000
On site at Southwark, there are five listed multi-function buildings: offices, residential accommodation, function space, storage/archive and the Cathedral. The RC Diocese of Southwark has its administrative services in Bowen House, the site offices and accommodation are housed across Archbishop’s House and Cathedral House with Amigo Hall being a conference/ events space. It is a complex site both in terms of the nature of the buildings and their uses.
As well as the Clergy and the Diocese staff, we also have other organisations and groups who use our premises and services, both in support of our aims and to raise funds for building maintenance.
This is an exciting time to join the organisation in this role. We have embarked on a new strategy, making changes in how we work, particularly to improve our events service. This role will focus on collaborating across these areas:
- Deliver a great service and spaces to clergy, clients, staff, and all building users
- Support the relationships with our parishioners and other groups
- Ensure the buildings are compliant, safe, clean and well presented at all times
- Deliver excellent services and events internally
- Improve our hospitality provision
- Respond creatively to customer feedback
This role requires someone who can combine technical skills (project implementation, H&S, contractor management, event management) and some physical strength with the soft skills to build relationships, working to deliver great services to clients, staff, and all building users. It will be for 5 days a week, rostered across 7 days, generally between 8am to 6pm, with regular weekend work, some late nights and early mornings.
Reporting to:
The line manager for this job is the Head of Site and Facilities, who reports to the Dean of the Cathedral.
Job Purpose:
To provide efficient, cost-effective and safe maintenance of buildings and facilities for clergy, staff, residents, parishioners and visitors in buildings and outside spaces located on the site. This role will also be responsible for the management of events, primarily in the Cathedral and Amigo Hall. There are no reports, but this role is one of a team of three, who are essentially ‘hands on’ where the job holder will be expected to ‘do’ as needed and will often work independently as the position is rostered across 7 days
Job Responsibilities:
This job will be responsible for (this list is not exhaustive):
- Site/Facilities
- Creating daily worksheets for 4 staff and checking daily on progress, reporting back to the Head of Facilities weekly on Mondays
- Ensuring a satisfactory, physical environment for all users and, in conjunction with other interested parties, to promote the efficient use of Diocesan assets
- Supporting the planned maintenance programme and dealing with unexpected issues as they arise
- Dealing effectively with any emergency/crisis issues
- Having experience of maintenance of power/electrics, heating/cooling, entry systems, cleaning, drills/alarms and security to liaise with and support the work of third-party contractors and utility providers
- Providing decorative touch ups, repair work and general maintenance
- Lone Working, in evenings and over rostered weekends
- Health and Safety on the site and in collaboration with the Diocesan Health and Safety Team.
- Ensure that all Health and Safety regulations, policies and procedures are implemented and adhered to,
- investigate accidents and incidents and prepare reports as required. Assess and respond to health and safety hazards.
- Play an active role in emergencies and evacuation duties by acting as a fire warden
- Maintain current first aid at work certificate.
- Facilitating disabled access and use of buildings
- Promoting environmental performance and ethical standards in all aspects of the role
Events
- Creating the rota for 4 staff to ensure that all days, including weekends, are covered
- Bi-monthly stocktake and re-ordering of consumables
- Ensuring storage areas are clean and in order
- Ensuring Cathedral, Amigo Hall and meeting rooms are clean and in order
- Ensuring catering equipment is clean and pre-prepared on trays ready to be used by team
- Working with the Cathedral Administrator to ensure events run smoothly, being responsible for:
- Set up as required
- Providing appropriate equipment/IT
- Providing appropriate catering
- Supporting any staff or volunteers who assist with the running of events (e.g. unlocking/locking of the hall, etc)
Person Specification
- At least 2 years’ experience in a similar or related role
- Knowledge of buildings maintenance in both commercial and residential settings
- Up to date with current Health and Safety regulations
- Experienced in managing relationships with contractors and utilities providers
- Experience in running of events
- Orderly, tidy and an eye for detail
- Competent user of Microsoft Office products
- Excellent communication skills
- Builds relationships and influences others for mutual benefit
- Co‐operates with others outside immediate team
Desirable
- Proactive, Positive, Helpful, “Can do” approach at all times
Self-motivated with organisational and communication skills. - Experience in customer support.
- An eye for creating a great working environment
- Excellent interpersonal skills and the confidence to deal with people at all levels
- A highly efficient and organised approach to your workload
- The ability to adapt and change priorities according to immediate business needs
- Resourceful and self-motivated
Please note that interviews will be conducted on a rolling basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a housing solicitor to help work on our Legal Aid Agency contract covering legal help, certificated cases and representation at court as part of the duty solicitor scheme. We would love to hear from you if you already qualify as a legal aid supervisor or could do so soon. You’ll need to have at least one year’s experience of advising and assisting in housing law, together with a talent for explaining complex legal ideas in simple language and the ability to manage a demanding workload.
We’ve supported our local community since 1975. We believe nobody should be excluded from legal representation because they are poor or vulnerable.
The client requests no contact from agencies or media sales.
Location: Hybrid between Butterfly Conservation’s Head Office and home
Salary: £28,148 - £31,500 depending on experience plus 8% company pension contribution
Duration: Full-time permanent post (37 hours per week)
Job Purpose:
- Responsible for the servicing and stewardship of Butterfly Conservation members to ensure we deliver the best possible member experience.
- Responsible for the processing and administration of donations and membership applications/renewals using our CRM database (Microsoft Dynamics 365) ensuring a high level of customer care and excellent retention of all our supporters to maximise potential income.
- Working with colleagues to ensure our members feel valued.
Specific Tasks:
- Act as a reliable first point of contact for Members, handling queries received by email, post and over the telephone efficiently and politely.
- Responsible for maintaining accurate member data within the database (Microsoft Dynamics 365) including accurate servicing and storage of all membership renewals, new joiners, lapsing/ reengagement and donation processing.
- Ensure all data is held and processed in accordance with BC’s Data Protection Policy and individual communication preferences.
- Responsible for ensuring the timely and smooth running of the membership welcome and renewal communications (email and post), liaising with contractors and keeping all letters and emails up to date and relevant.
- Responsible for the process to contact members who’s payments have end (sometimes referred to as lapsed) aiming to reengage and minimise attrition.
- Work with colleague to continue to develop the membership offering across all membership categories – student/young person, family, single, joint, benefactor and life memberships.
- Work closely with the Database Support Officer to ensure all database processes work effectively and accuracy of the data is always maintained. Investigate queries and raise issues where necessary, assuring a satisfactory outcome. Create and maintain guides on database process as appropriate.
- Oversee the preparation and distribution of regular reports on membership numbers to BC’s 32 Branches.
- Liaise with Branches on newsletter distribution – hard copy and email - including proofing content, obtaining print quotes and requesting data extracts to supply directly to our printer / mailing house.
- Build and maintain excellent relationships with relevant branch volunteers, including providing timely responses to queries and requests for additional information. Ensure Branches are kept up to date with all membership recruitment campaigns and changes to subscription rates etc via the quarterly Branch e-newsletter
- Contribute to the creation and distribution of branch emails including welcome and newsletter communications from branches to members.
- Maintain accurate records of total membership numbers (individual and household) through the database. Collate a monthly membership update for the Chief Executive and Director of Fundraising and Comms detailing new and leaving members and working with the Head of Supporter Fundraising to include an explanation of trends and anomalies.
- Assist with the accurate recording of income into the database, following BC processes in areas including cheque and cash handling.
- Work with the Finance Team on monthly reconciliation of income recorded on the CRM with finance software information (ensuring correct allocation of income etc).
- Assist with the preparation of the annual membership audit reconciliation to explain any discrepancies and payment exceptions for all membership categories and income
- Ensure sufficient stock requirements of all membership leaflets, welcome pack contents, membership incentives and any other literature required within allocated budget
- Distribution of membership application forms, promotional codes and resources to staff, Branches and the public as required.
General
- Monitor and evaluate key performance indicators and prepare information for the Head of Supporter Fundraising.
- Attend meetings and events as required.
- Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Contribute to the development and implementation of BC’s overall Fundraising Strategy.
- Collaborate effectively with key teams across BC.
- Undertake any other reasonable duties as required and commensurate with the grade of post.
- Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse and inclusive workforce.
- Work in accordance with BC’s policies, procedures, and codes of conduct.
- Actively participate in on-going professional development activities.
- To be an ambassador for and to represent BC in various internal and external activities to ensure high profile recognition is given to Fundraising opportunities
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: Sunday, 15 March 2026 at 23:59.
Interviews will be held on 24 March 2026
Butterfly Conservation is looking for a talented and committed Supporter Care professional to lead our membership care function. This is a pivotal role at the heart of the organisation, ensuring our members feel valued, listened to and connected to our mission. You’ll take the lead on membership administration, income recording and developing our membership offering, while championing excellent supporter experiences and strong, efficient processes.
You’ll enjoy building relationships with supporters and volunteers by phone and email, taking the time to understand what matters to them and responding with warmth, empathy and professionalism. Alongside you’ll bring accuracy, organisation and a proactive mindset, playing a key role in strengthening member retention and helping Butterfly Conservation grow.
REF-226 835
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT SEO LONDON
SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries.
We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.
SEO ALUMNI PROGRAMME
SEO has a long and proud history, with our first alumni cohort graduating in 2001, meaning we have reached our 25-year milestone. Our role is to nurture meaningful, long-term relationships with our extensive alumni community through an engaging and dynamic programme. This includes industry networking events, social gatherings, newsletters and communications, volunteering opportunities, and access to our talent pool.
We create pathways for alumni to remain connected not only to SEO, but also to the wider professional network, opening doors to new opportunities across industry. Through this work, we cultivate advocates who champion our programmes, recommend them to others, and actively support the next generation of underrepresented students to access sectors that may not otherwise be immediately available to them.
OUR VISION
A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.
OUR MISSION
To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.
OUR VALUES
Ø Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
Ø Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
Ø Integrity: We act with integrity and communicate openly with all our stakeholders.
Ø Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
WHO WE SUPPORT
At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds.
THE ROLE
The Research co-ordinator will help provide a high-quality in-house prospect research service to support the alumni engagement strategy. The postholder will support the charities' strategic engagement and relationship-building efforts, with a particular focus on identifying, researching, and prioritising the charities most senior, influential, and high-potential alumni.
While this role supports fundraising activity, its primary emphasis is on insight-led engagement, including the development of a strategic power list to inform long-term relationship management and future philanthropic support.
RESPONSIBILITIES AND ACCOUNTABILITIES
· Providing a high-quality in-house prospect research service to the Alumni team and senior leaders, to support strategic alumni and stakeholder engagement
• Proactively identifying, assessing, and prioritising senior, influential, and high-potential alumni and stakeholders using agreed criteria such as leadership seniority, professional influence, networks, and engagement indicators
• Supporting the creation, management, and ongoing refinement of a strategic engagement power list to inform relationship-building, stewardship, and long-term engagement planning
• Delivering a pipeline of high-quality briefing materials for the head of Alumni Engagement and others within senior leadership team
• Compiling and managing a portfolio of research materials and insight projects, including alumni and stakeholder profiles, network mapping, influence analysis, and country-specific intelligence to support engagement activity
• Recording, managing, and enhancing the quality of alumni and stakeholder data using the organisation’s CRM database (Salesforce), ensuring records are accurate, current, and usable for engagement planning
• Supporting data cleansing and enrichment activity to strengthen the organisation’s understanding of its alumni and stakeholder community
• Ensuring all research activity is conducted ethically and in line with data protection requirements, exercising discretion and maintaining confidentiality at all times
• Role modelling the organisation’s values of commitment, inclusion, belonging, growth and innovation
• Undertaking any other duties relevant to the role, as requested
• Demonstrating a strong commitment to the organisation’s values, ethos, and mission
PERSON SPECIFICATION
ESSENTIAL SKILLS and EXPERIENCE
· Previous experience in an educational development, advancement, or alumni office; direct experience in prospect research or insight roles is essential.
· Strong written communication skills, with the ability to summarise complex information clearly and accurately
· Excellent attention to detail, with a commitment to data quality and accuracy
· Ability to use initiative and creatively source information to identify opportunities and map relationships and networks
· Ability to handle sensitive information, maintain confidentiality, and exercise sound judgement
· Experience of accurate data entry and record maintenance, with a good working knowledge of CRM systems (Salesforce preferred) and the ability to run reports
· Strong IT skills, including experience with Microsoft Word, Excel, PowerPoint, and Outlook
· An interest in, and commitment to the charities core aims, value and mission.
WHAT WE OFFER
· Annual Leave: 28 days + Bank Holidays.
· Enhanced Family Friendly Policy.
· Flexible working (2 days in the office) and a lovely office space by Borough Station.
· Benefits:
o Employee Assistance Programme
o And more…
EQUAL OPPORTUNITIES STATEMENT
SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.
We are on a mission to prepare students from underrepresented backgrounds for career success through industry-specific education and training



The client requests no contact from agencies or media sales.
Dataro are looking for a Partnerships & Marketing UK Manager to help grow their presence across the UK charity sector. This is a varied role that combines partnership development with hands-on marketing and events delivery, making it ideal for someone who enjoys building relationships, spotting opportunities, and turning ideas into action.
Around 70% of the role will focus on partnerships and new business growth; identifying and developing collaborations that build pipeline and raise Dataro’s profile across the UK. The remaining 30% will focus on delivering marketing activity and events on the ground, from conferences and webinars to partner activations and community engagement.
You’ll work closely with Dataro’s global marketing and partnerships team, with access to the tools, systems and support needed to make things happen. While the role sits within a global team, this position will play a key part in shaping and delivering activity specifically for the UK charity market.
This role could suit people from a range of backgrounds. You might currently be working in corporate partnerships, marketing, partnerships, data, or events within a UK charity, or in a technology or service provider that works with the nonprofit sector. What matters most is that you understand how strong relationships translate into income and impact, and that you’re comfortable taking ideas from concept through to delivery.
Importantly, you don’t need to meet every single element on the person specification to apply. If you have experience building partnerships, running sector-facing marketing activity, or working closely with charities - and you’re someone who enjoys spotting opportunities and making things happen - we’d love to hear from you.
This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment via the contact info in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack, please scontact THINK Recruitment and our team will support you.
Timeframes
Closing date for applications: Midnight 24th March
Virtual interviews – Tuesday 1st or Wednesday 2nd April
About the Role
Advice Giving
• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
• Meet the individual performance targets set as part of this project.
Research & Campaigning
• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
• Keep up to date with current research and campaigns priorities, initiatives and plans.
Administration
• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
Professional development
• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
o Attending training opportunities.
o Reading monthly subscriptions, relevant publications and Citizens Advice Updates.
• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
• Identify and implement your own learning and development needs.
Other duties and responsibilities
• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
• Promote the aims, policies, and membership requirements of the Citizens Advice service.
• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
• Be a positive ambassador for Citizens Advice Liverpool.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Requirements
Desirable
1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
3. Ability to give and receive feedback objectively and sensitively.
4. Effective oral and written communication skills, with good IT knowledge to support delivery of service
5. Ability and willingness to work both on own initiative and as part of a team.
6. Willingness to learn and develop skills and be flexible with service delivery.
7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
8. Ability to assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Intervention Officer to play a pivotal role in our Criminal Justice Approved Premises service in Streatham
Sounds great, what will I be doing?
The role involves supporting residents in an Approved Premises by modelling positive behaviour, fostering respect, and maintaining a safe, healthy, and structured environment. A key aspect is acting as a keyworker, coordinating each resident's stay, delivering intensive casework, and addressing risk and support needs through regular sessions and daily engagement. The postholder also contributes to sentence plans in collaboration with probation, police, and external agencies, while encouraging compliance with rules such as drug and alcohol testing or curfews. Alongside direct support, responsibilities include facilitating purposeful activities, preparing meals with residents, and ensuring the premises' health, safety, and security through observation, inspections, and effective communication.
Administrative responsibilities are central to the role, requiring accurate and timely record-keeping, information sharing, and adherence to confidentiality. The position also demands flexibility and initiative to manage emerging tasks while working closely with colleagues and management to maintain a psychologically informed environment that meets accreditation standards. The postholder must follow the Ministry of Justice and probation service protocols while aligning with Hestia's policies and values, consistently applying The Hestia Approach to create a positive, enabling culture within the service.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
This role requires significant experience working with vulnerable adults, preferably those with backgrounds in the criminal justice system, alongside a strong understanding of safeguarding and risk management. The postholder must have practical experience delivering direct keywork, supporting individuals with histories of offending behaviour through meaningful interventions that encourage positive change. A solid grasp of the causes and consequences of offending, combined with the ability to empower residents to make informed choices and move toward desistance, is essential. Equally important is the capacity to engage effectively, communicate clearly, and apply professional authority while maintaining positive and pro-social relationships.
The position also demands resilience and adaptability in working with individuals affected by trauma, often displaying challenging emotions and behaviours. Strong teamwork skills are essential, with a willingness to contribute to both structured interventions and practical household tasks, setting a positive example for residents. High standards of literacy, numeracy, and record-keeping are required to ensure accurate documentation and professional communication. Finally, the role calls for optimism, decisiveness, and the ability to learn quickly, qualities that support residents' rehabilitation and reinforce the belief in their capacity for lasting change.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Are you an experienced HR Manager looking for a new challenge?
Do you inspire confidence in colleagues?
Can you handle a diverse workload?
The Diocese of Carlisle is looking for a
Human Resources Manager who will:
- provide high quality, reliable advice on HR law, policy and practice for clergy office holders and lay employees
- advise-on and implement HRM strategies, policies and procedures
- manage multiple recruitments
- oversee the development and operation of HR systems
- promote wellbeing and occupational health support across the Diocese
- ensure data protection compliance
Salary: £50,703 FTE 28 to 35 hours per week (other hours/flexible patterns of work may be negotiated) plus 15% non-contributory pension. Support with relocation costs.
Interviews: 26th March 2026 at Church House, Penrith
The client requests no contact from agencies or media sales.