Youth jobs in South croydon, surrey

Graduate Engineer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Graduate Engineer

Location UK Wide

£29,835 per annum (pro rata for part time)

Ref: 143REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid the with a requirement to work 2/3 days per week from the nearest Walk Wheel Cycle Hub

Contract: Permanent

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region alone.

ABOUT THE ROLE

Team: Delivery/ Infrastructure

As a Graduate Engineer, you will help produce technical work by using your developing skills and knowledge. You will work with periodic supervision, within a personalised graduate programme which will support you as you grow your expertise. This includes structured mentoring on the path to ICE chartership. Your work will contribute to delivering high-quality and sustainable solutions that support the mission of the Walk Wheel Cycle Trust.

You will work as part of a multidisciplinary team including designers, engineers, technicians and other technical specialists. Together, you will help deliver projects and programmes that support the Trust’s strategic priorities.

What You’ll Be Doing

• Work within agreed guidelines to manage your own tasks across different projects.
• Use your growing technical skills to help produce project outputs, such as drawings, specifications and reports.
• Follow established processes and work under periodic supervision when needed.
• Use analytical thinking and problem solving skills to help address project challenges.

This role is ideal for someone who’s eager to learn, excited by real‑world challenges, and keen to build a wide-ranging technical skillset. As part of a supportive, multidisciplinary team, you’ll get hands‑on experience across live projects, develop your engineering expertise through structured mentoring, and play a part in shaping healthier, more sustainable places for people to walk, wheel and cycle. It’s the perfect role for someone who wants to grow quickly, make a meaningful impact, and be part of a mission-driven organisation.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• You have either: a degree (or equivalent qualification) in a relevant field such as Civil Engineering or another clearly related specialism, or at least 3 years of relevant work experience.
• You have an awareness of best practice in healthy street design.
• You have an awareness of health and safety legislation.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.  

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open‑minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 28 April 2026
• Interviews will be held via Microsoft Teams over a two week period commencing 11 May 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process

Community sits at the heart of everything we do.

This role leads our work to connect, support and grow the national craft community through Crafts Council Membership and the Craft UK network.

You will shape spaces where makers, creative businesses and craft champions can connect, learn and thrive. Working closely with colleagues and partners across the sector, you will ensure that our membership programmes respond to the real needs of the craft community and create meaningful opportunities for people to engage with craft.

You will bring strong community instincts, an understanding of the opportunities and challenges facing creative practitioners and small creative businesses, and a passion for the transformative power of craft.

As a senior leader within the organisation, you will guide a talented team to deliver a compelling programme of activity, events and partnerships that strengthen the value of membership, deepen engagement and grow participation.

Through insight, listening and collaboration, you will ensure that our work remains relevant, inclusive and ambitious — supporting makers today while helping shape the future of the craft sector.

Role Focus

This role combines community leadership, programme development and income generation.

You will:

• Build and nurture a thriving national craft community
• Lead the strategic development of Crafts Council Membership and Craft UK
• Grow membership participation, reach and income
• Champion inclusive practice and remove barriers to engagement
• Strengthen the voice and visibility of craft through partnerships and advocacy

Who We’re Looking For

We are looking for someone who is passionate about the craft sector and understands the realities of building a creative career or business.

You will be a natural community builder with the ability to bring people together, build trust and create opportunities for collaboration.

You will also bring:

• Experience developing and growing membership, community or network-based programmes
• Strong understanding of the creative industries or craft sector
• Experience managing teams and supporting colleagues to deliver excellent work
• The ability to develop partnerships and collaborative initiatives
• Confidence working with data and insight to inform strategy and programme development
• Experience delivering programmes or initiatives that generate income or financial sustainability
• A commitment to equity, diversity and inclusion in programme design and delivery

Contract and Hours - Permanent, full-time, 36.25 hours per week. Role to commence from Summer 2026 onwards.

A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role.

We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff.

Wednesday is a whole team office and gallery day when staff meetings take place.

Salary - £39,000 to £50,000 gross per annum, dependent on experience and based on full-time working (pro rata for part-time / annualised working).

Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.

Department: Data, Digital & Technology 

Contract type:  Permanent 

Salary Level:  Circa £36,300 per annum

Location:Home Based (UK wide travel as required) 

Reports To:  Senior Project Manager 

About this role: 

The Product Support Specialist will play a key role in supporting the day-to-day operation, improvement, and effective use of NFCC’s digital platforms and services. Working within the Digital Transformation team, the postholder will act as a central point of coordination for business-as-usual support, helping to manage incoming queries, triage issues, maintain accurate records, and ensure that requests are responded to in a timely and structured way. 

The role will work closely with the Senior Project Manager, Business Analyst, stakeholders, suppliers, and colleagues across the wider Data, Digital and Technology team to support the smooth running and ongoing improvement of NFCC’s digital products, including the website and other core platforms. This includes translating issues and requirements into clear tickets or briefs, supporting Agile ways of working, contributing to sprint and release activity, producing user guidance and training materials, supporting workshops where required, and helping to ensure that systems remain effective, user-focused, and aligned with organisational and fire sector needs. 

What we are looking for: 

We are looking for someone who is organised, proactive, digitally confident, and able to balance routine support activity with coordination across multiple systems and stakeholders. You will need to be comfortable handling queries, assessing issues, working with suppliers, and keeping accurate records, while also contributing to continuous improvement across our digital services. 

The successful candidate will be expected to quickly build strong working knowledge of NFCC’s digital platforms and use this to support users, coordinate activity, and help improve the effectiveness of our systems and services.

What You’ll Bring: 

• Experience supporting digital platforms such as websites, content management systems, CRMs, or community platforms (WordPress highly desirable).
• Experience working in a digital, product, platform, or business support role within a technology, digital delivery, or systems-based environment. 
• Strong day-to-day support skills for digital platforms, including responding to queries, triaging issues, coordinating actions, and maintaining high standards of user support. 
• Experience working with internal teams and external technical suppliers to progress issues and resolve defects or enhancement requests. 
• Ability to assess issues, use sound judgement, and decide when matters can be resolved directly or escalated appropriately. 
• Ability to translate user needs or problems into clear, concise tickets, briefs, or actions for technical teams. 
• Confidence supporting or leading workshops where required to gather information, clarify issues, and help progress support or improvement activity. 
• Excellent organisational skills, with the ability to manage competing priorities, handle reactive tasks, and maintain accurate support logs or trackers. 
• Strong written and verbal communication skills, with confidence engaging both technical and non-technical audiences. 
• Good digital confidence and the ability to quickly learn systems, processes, and user journeys. 
• Experience using ticketing or workflow tools, such as Monday . com, Microsoft Planner, or similar platforms. 
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and collaboration tools (SharePoint, Teams).
• Familiarity with Agile or sprint-based working environments. 
• Experience of producing basic platform or website reporting, including use of tools such as Google Analytics, would be an advantage.

​How to apply: 

Please complete the application form via the ‘apply now’ button below. CV’s will NOT be accepted for this position. 

Closing Date:  30th April 2026

Interviews:Week commencing 11th May 2026 (via Microsoft Teams)

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. 

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

Engineer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Engineer

Location UK-wide

£33,265 per annum (pro rata for part time) plus a market supplement of £1,412

Ref: 134REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid within commuter distance of any UK hub

Contract: Permanent

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region.

ABOUT THE ROLE

Team: Delivery/ Infrastructure

As an Engineer at Walk Wheel Cycle Trust (WWCT) you will be responsible for creating clear and accurate technical work. You will use your professional skills and experience to complete tasks with minimal supervision. The work plays a key role in delivering complex projects that support WWCT’s mission to provide high‑quality and sustainable infrastructure.

You will work as part of a multi‑disciplinary team which includes designers, engineers, technicians and other specialists. Together, they deliver projects and programmes that support the Trust’s strategic priorities.

In this role, you will use your recognised technical knowledge, apply practical and creative problem‑solving, and produce reliable technical outputs. You will work closely with colleagues across different disciplines and contribute to solutions that help improve places for people to walk, wheel and cycle. Your contribution is important to creating sustainable and accessible transport networks.

What You’ll Be Doing

• Manage straightforward projects from start to finish through all RIBA stages.
• Use  technical expertise to produce accurate and reliable project outputs and deliverables.
• Engage with internal colleagues, external partners, regulatory authorities and other key stakeholders during project delivery.
• Contribute to business development activities by preparing agreed project proposals.

This role is ideal for someone who thrives in a creative, fast‑moving environment and wants to stretch their skills across a wide range of disciplines. Working at WWCT means being part of a passionate, multi‑skilled team where you’ll collaborate with designers, engineers and specialists to shape real, positive change in communities. It’s an opportunity to grow your technical expertise, tackle meaningful challenges, and make a visible impact on the places people walk, wheel and cycle every day.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• A degree or equivalent qualification in a relevant field, such as Civil Engineering, Traffic Engineering, Urban Design, Landscape Architecture, or another relevant and clearly demonstrated specialism, with at least two years of experience. OR five years of work experience in a relevant role.
• Competence in using design software that is appropriate for the role, eg AutoCAD suite including Civil 3D and other packages.
• A working understanding of guidance and good practice in healthy street design, including inclusive design principles and a holistic approach to creating places.
• A working understanding of health and safety management, including how to apply the CDM Regulations.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.  

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open‑minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 28 April 2026
• Interviews will be held via Microsoft Teams over a two week period commencing 11 May 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Westminster

£28,808.00 per annum, working 40 hours per week

Shift pattern - 07:00 - 15:00 or 13:00 - 21:00. This will sometimes include weekend shifts and covering bank holidays.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

? Approachable and open behaviour

? Prefers working as part of a group or team

? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

? Has a practical and logical mind and is naturally well organised

? Thrives on change and enjoys dynamic diverse environments

? Is confident with high levels of self-esteem

? Is respectful, articulate, and sensitive in style of communication

? Is essentially customer-focused

? Is motivated towards excellence and improvement of personal performance with a can-do attitude

? Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Graduate Urban Designer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Graduate Urban Designer 

Location UK Wide 

£29,835 per annum (pro rata for part time) 

Ref: 146REC 

Full time 37.5 hours per week – we are happy to talk flexible working 

Base: Hybrid with the opportunity to work at your nearest Walk Wheel Cycle Hub 

Contract: Permanent 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Delivery/ Infrastructure 

As the Graduate Urban Designer, you will help create technical work by using your developing specialist skills and knowledge. 

You will work under close supervision and mentorship, within a personalised graduate programme which will support you as you grow your expertise. This includes structured mentoring on the path to chartership. 

You will work as part of a multidisciplinary team including designers, engineers, technicians, and other technical specialists. There will also be opportunities for direct engagement with our partners and communities, designing place-based sustainable active travel solutions to deliver real and lasting change. 

 
Your role is to support the delivery of projects and programmes that align with the Trust’s strategic priorities. 

What You’ll Be Doing 

• Working within clear and established guidelines. 
•  
  Managing your own tasks, even when you are working on several projects at the same time.
• Using analytical thinking and problem solving skills to help address challenges that come up during projects.
• Using your developing specialist skills and knowledge to help create project outputs. 
  These may include technical drawings, specifications, and reports.
• Using innovative and sustainable design and construction practices in all your project work. 

 This role is ideal for someone who loves creative problem‑solving and wants to build a broad, future‑focused urban design skillset. You’ll work hands‑on across real projects, engaging directly with communities to understand their needs and help shape inspiring, people‑centred places. Supported through a structured graduate programme, you’ll develop your technical abilities while contributing to innovative, sustainable active‑travel schemes that deliver lasting change. As part of a collaborative, multidisciplinary team, you’ll grow quickly, gain meaningful experience, and play a key role in designing healthier, more accessible streets and spaces. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• You have either a degree (or an equivalent qualification) in a relevant area such as Civil Engineering, Traffic Engineering, Urban Design, Landscape Architecture, or another clearly relevant specialism, or 3 years of work experience in a relevant role.
• You have awareness of good practice in healthy street design.
• You have awareness of health and safety legislation and how it relates to your work.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 28 April 2026
• Interviews will be held via Microsoft Teams over a two-week period commencing from 11May 2026. To apply, please complete our online application form.   
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Kensington & Chelsea.

1x SW (Scattered sites) working pattern 9am - 5pm Monday-Friday.
1x SW (Warwick Road) rolling Rota. 8am - 4pm & 1pm - 9pm plus weekends.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Ability to defuse challenging behaviour with awareness of personal safety.
Adhere to Look Ahead's Policies and Procedures

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
What you'll bring:

Desirable:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

Urban Designer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Urban Designer 

Location UK Wide 

£33,265 per annum (pro rata for part time) 

Ref: 140REC 

Full time 37.5 hours per week – we are happy to talk flexible working 

Base: Hybrid with the opportunity to work at your nearest Walk Wheel Cycle Hub 

Contract: Permanent 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Delivery/ Infrastructure 

As an Urban Designer, you will use your technical skills and professional expertise to produce high-quality design outputs. You will work with minimal supervision, but support is available when you need it. 

In this role, you will help deliver complex projects by applying clear thinking, creative problem solving, and sound technical knowledge. Your work directly supports the mission of the Walk Wheel Cycle Trust by creating safe, sustainable and accessible infrastructure. 

You will be part of a multidisciplinary team including designers, engineers, technicians, and other specialists. Together, you will support the delivery of projects and programmes that align with the Trust’s strategic priorities. 

What You’ll Be Doing 

• Manage straightforward projects from start to finish, with support available when needed. 
• Use sustainable and innovative design and construction practices in all projects. 
• Apply recognised technical skills to produce clear and accurate project designs and outputs. 
• Working directly with our partners and communities to develop sustainable design solutions
• Support business development by creating project proposals when requested. 

This role is perfect for someone who loves bringing ideas to life and wants to develop a rich, varied design skillset. You’ll blend creativity with technical thinking to shape safer, more sustainable places — not just at your desk, but out in communities too. By engaging directly with the people who use these spaces, you’ll help create designs that genuinely reflect local needs and aspirations. As part of a collaborative, multidisciplinary team, you’ll take on meaningful design challenges, grow quickly, and make a visible impact on the places people walk, wheel and cycle — all within a mission‑driven organisation that values innovation, learning and positive change. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• You have either: a degree (or equivalent qualification) in a relevant field such as Civil Engineering, Traffic Engineering, Urban Design, Landscape Architecture, or another clearly related specialism, and at least 2 years of experience, or at least 5 years of relevant work experience without a degree.
• You can use design software confidently. 
• You understand current guidance on healthy streets, including inclusive and holistic design approaches. 
• You understand the basics of health and safety management and know how to apply the CDM Regulations in your work.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 28 April 2026
• Interviews will be held via Microsoft Teams over a two-week period commencing from 11May 2026. To apply, please complete our online application form.   
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process. 

We're looking for a kind, compassionate and resilient Performance Analyst to join our Central Service located at our Head Office in Islington.

£46,505.00 per annum, working 35 hours per week on a 12 month FTC.
Hybrid Role - 2 days in Office.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team.
Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Conduct high level analysis and interpretation of management information for a variety of audiences.
Develop reports and visualisations from our data warehouses using BI tools (Power BI, Business Objects, SSRS) to enable self- service reporting across the business.
Produce performance reports for senior managers and Board members to ensure they understand how Look Ahead is performing against its priorities.
Work with managers throughout the organisation to understand their business priorities and to ensure that they have effective information management systems in place to deliver these.
Ensure that Look Ahead complies with external performance reporting requirements including contractual measures and regulatory returns.
Ensure all BI work meets data protection and information governance requirements.
Work in accordance with Look Ahead's Code of Conduct and equal opportunities policy
Carry out other duties commensurate with the role, as determined reasonable by Look Ahead
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Excellent IT skills
Good communication skills
Self-starting and can manage their own workload
Close attention to detail and high level of accuracy in their literacy and numeracy
What you'll bring:

Essential:

KNOWLEDGE
The post holder must have an understanding of:

Performance management and reporting
Ensuring data meets quality standards
SKILLS

The post-holder must demonstrate:
An ability to analyse and interpret data and to present the key messages from it.
Skills in using Power BI and ability to create and publish reports. Data modelling, DAX, and visualisation design.
Advanced skills in Microsoft Office applications, most importantly Microsoft Excel
An ability to manage competing demands, prioritise and meet deadlines
A customer-centric approach when dealing with internal stakeholders
EXPERIENCE

The post-holder must have experience of:
Analysing and interpreting data for different audiences
Problem solving and providing workable solutions
Providing advice and support to customers
Desirable:

Meeting information requirements in a contractual and statutory environment
GDPR and data protection requirements
An ability to analyse customer requirements and develop solutions that meet these needs
Knowledge of SQL
Knowledge of SQL Server Reporting Services (SSRS)
Knowledge of Business Objects
Report writing
Managing information systems
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Kensington, Chelsea and Westminster Crisis Cove

Sounds great, what will I be doing?

In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users.

Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. 

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Across the UK, makers are building creative businesses, sustaining heritage skills, experimenting with materials and influencing design, art, architecture, sustainability, wellbeing & much more.

At the Crafts Council we champion craft and the people who make it.

As our work grows and the craft sector evolves, we’re looking for a Director of Marketing, Communications & Audiences to help shape how we tell the story of craft today.

This role will enable us to connect insight, develop narrative and grow influence — ensuring that what we learn from audiences, makers, members and partners helps shape how craft is represented nationally and internationally.

The Role

The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy.

We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence.

Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs:

· how we position craft nationally and internationally

· how we grow and engage our audiences

· how we strengthen our influence across the cultural and creative sectors

You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies.

We’re looking for someone who:

• Has significant experience leading marketing, communications or audience strategies
• Understands how cultural organisations build influence and public profile
• Is confident translating complex information into clear narrative and messaging
• Has strong experience with digital ecosystems, audience journeys and CRM insight
• Is collaborative, curious and comfortable working across organisational boundaries
• Brings a genuine interest in creativity, craft and the cultural sector

Why join us?

This is a rare opportunity to shape how a national cultural organisation listens to its audiences, understands its role and communicates its impact.

You will play a key role in strengthening the visibility and influence of craft — and the makers who shape our world.

We’re looking for someone who combines strategic thinking, strong marketing expertise and curiosity about the role creativity plays in society.

Someone who understands how cultural organisations build influence, bring people with them and tell stories that matter.

Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 – 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards.

A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role.

We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff.

Wednesday is a whole team office and gallery day when staff meetings take place.

Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to:

£39,000 - £42,000 gross per annum based on part-time working 3 days per week,

£52,000- £56,000 gross per annum based on part-time working 4 days per week.

Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.

OUR VISION

A society where everyone, regardless of background, has equal opportunity to achieve long-term professional and personal success.
 

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.
 

OUR VALUES

• Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
• Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
• Integrity: We act with integrity and communicate openly with all our stakeholders.
• Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

Overview

Sponsors for Educational Opportunity (SEO London) is looking to hire a Data and Insights Officer, in the Programme Delivery and Impact team, reporting to the Head of Programme Delivery.

Role Description

The Data and Insights Officer plays a pivotal role in ensuring a seamless, high‑quality experience for students prior to joining an SEO London programme. The postholder will support data analytics, uphold data integrity, and drive continuous improvement across the participant journey. This role works closely with programme delivery and Impact teams and reports to the Head of Programme Delivery.

Key Responsibilities

Student journey and experience

• Monitor student engagement and communications outside selective programmes.
• Support smooth technical transitions between divisions (Schools → Careers → Alumni).
• Deliver, develop, and quality‑assure student support outside selective programmes, including the SEO Elevate Programme and Student Portal resources.

Data Integrity and systems management 

Support and monitor cross-team compliance with playbooks to maintain high data integrity
Manage mass data monitoring and correction activities to ensure database accuracy.
Improve Salesforce adoption by providing internal training, guidance, and support tools.
Update and refine workflows and playbooks that improve data quality and consistency of the student experience

Delivery Performance Monitoring 
Standardise programme evaluation processes and analyse results to identify themes that inform continuous improvement.

• Embed student voice by capturing stories, insights, and feedback, including through engagement with the SEO Champion Youth Advisory Group.
• Develop Salesforce dashboards to support programme delivery teams in monitoring performance against key KPIs.
• Attend events to collect student stories, testimonials, and quality observations.

Reporting and Analysis

• Support delivery teams with firm end-of-cycle reporting and ad-hoc firm queries
• Oversee the Post-Internship/Post-Spring feedback process reporting on themes internally
• Support the Impact team with data analysis and reporting as required

Skills and Experience

We welcome applicants who can demonstrate experience in some of the following areas and are keen to develop further:
 
Technical Skills

• Advanced Salesforce skills, including building complex reports and dashboards (training provided on SEO London’s system).
• Intermediate Excel skills (formulas, pivot tables, Power Query; no VBA/Macros required).
• Strong data analysis skills and attention to detail.
• Power BI data visualisation skills or interest (desirable).

Programme & Project Skills

• Proven ability to manage projects efficiently and keep tasks and deliverables well organised.
• Interest in programme evaluation and continuous improvement.
• Ability to explain complex data and processes clearly and concisely.
• Understanding of the student lifecycle (school and university) and the industries SEO London operates in.

People & Communication Skills

• Ability to collaborate with and influence a range of internal teams and stakeholders.
• Strong understanding of employability skills required for participants to be job market ready.
• Clear communicator with strong listening skills and an empathetic approach.

What we offer?

• Annual Leave: 28 days + Bank Holidays.
• Enhanced Family Friendly Policy.
• Flexible working (2 days in the office) and a lovely office space by Borough Station.
• Benefits:
  1. Employee Assistance Programme
  2. And more…

Closing date for applications

Closing date for applications: 24 April 
 First and Second interview: TBC

Equal Opportunities Statement

SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Newham.

£28,808.00 per annum, working 40 hours per week pro rata.

Shift Patterns- 08:00-16:00, 14:00-22:00 inclusive of weekends

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Completing/supporting housing referrals as required, supporting customers with budgeting tools and providing support to customers in accessing any benefits or addressing any issues such as benefits.
* Building a relationship with the local borough and any key agencies. For example: no recourse to public funds teams, homelessness teams, community mental health teams etc.
* Support planning, including ward management liaison, medication profiles and medication reviews as required, identifying the goals and steps to support customers to manage their own support and risk and ensuring these are correctly documented within Look Ahead's paperwork.
* Proactively engaging in learning and development activities to increase knowledge and skills on an ongoing basis
* To stay up to date with regard to development and research in the mental health field, housing support and in welfare benefits
* To treat all information - both verbal and written - in accordance with Look Ahead's policy on confidentiality
* The ability to be self-servicing in the terms of computer/word processing is a requirement of this post. If the appropriate I.T. skills are not gained by the recruitment stage, appropriate training may be provided by Look Ahead
* Ensure Look Ahead Health and Safety policies and local protocols are always adhered to.
* Maintain records as required at the project under the direction of management.
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can-do attitude
- Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:
Typical qualifications from none to NVQ Level 2 or equivalent - whilst you may have little or no previous relevant sector work experience, eagerness to learn and engage with customers positively is a must. Look Ahead values experience of applicants who have used our services or those similar to Look Ahead services.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Design Technician

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Design Technician

£29,835 per annum (pro rata for part time)

Ref: 144REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid with the opportunity to work at your nearest Walk Wheel Cycle Hub

Contract: Permanent

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region.

ABOUT THE ROLE

Team: Delivery/ Infrastructure

As a Design Technician, you will help create technical work using your specialist skills and knowledge.

You will work with some supervision and will focus on producing high-quality and sustainable solutions that support the mission of the Walk Wheel Cycle Trust.

You will be part of a multidisciplinary team. This means you will work with designers, engineers, other technicians, and technical specialists.

Your role is to support the delivery of projects and programmes that match the Trust’s strategic priorities.

What You’ll Be Doing

• Work within clear guidelines and processes.
• Manage your own tasks, even when you are working on several projects at the same time.
• Use your developing specialist skills to help create project materials.
  This may include things like technical drawings, specifications, or reports.
• Use analytical thinking and problem-solving skills to help with challenges that arise in projects.
• Use innovative and sustainable design and construction practices in all the work you do.

 This role is ideal for someone who enjoys hands on creative work and wants to grow a wide range of technical design skills. You’ll be part of a collaborative, multidisciplinary team, helping to shape high‑quality, sustainable solutions that make it easier and more enjoyable for people to walk, wheel and cycle. Whether you’re developing detailed drawings, solving design challenges, or contributing to innovative infrastructure projects, you’ll have the chance to learn, develop and make a real impact on communities - all within a supportive, mission‑driven organisation.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement - if you feel you’d be a good fit, we encourage you to apply.

• You have either a Level 3 qualification (or an equivalent qualification) in a relevant subject, such as Civil Engineering, Traffic Engineering, Urban Design, Landscape Architecture, or another relevant specialism that you can clearly demonstrate or at least 3 years of work experience in a relevant role.
• You can use design software confidently.
• You have knowledge of best practice in healthy street design.
• You have knowledge of health and safety legislation and how it applies to your work.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.  

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open-minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 28 April 2026.
• Interviews will be held via Microsoft Teams over a two week period commencing from 11 May 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process