Jobs in East of england

Job Title:  Data Officer

Reporting to: CRM Manager

Salary Range: £32,000 - £36,000

Contract Type: 12  - Month Fixed  Term Contract

Location: Hybrid, London

Hours/Days per week:35 hours per week, 9am – 5pm, Monday – Friday

Requirements We can only employ applicants who currently have the right to work in the UK.  As part of our safer recruitment policy, we do ask questions regarding unspent.

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job 

To provide high-quality operational CRM support for Fundraising through the accurate processing, maintenance and validation of supporter data. The role is responsible for ensuring fundraising data is processed efficiently and accurately, supporting fundraising campaigns, CRM administration and data quality, while maintaining compliance with organisational policies and data protection legislation. 

Duties and Responsibilities

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

CRM Administration

• Process, import and maintain supporter, donation, event and fundraising data within the CRM system, ensuring records are accurate, complete and processed within agreed service levels.
• Prepare, cleanse and validate data files prior to import, identifying formatting issues, duplicate records and data anomalies.
• Carry out bulk data updates and routine CRM administration activities to support fundraising operations.
• Perform routine CRM housekeeping activities to maintain accurate and reliable supporter records.

Data Quality

• Proactively monitor and improve data quality through routine validation, cleansing and identification of incomplete, duplicate or inconsistent data.
• Support the ongoing integrity of fundraising data by identifying operational issues and escalating where appropriate.
• Ensure data processing activities comply with GDPR, PECR and organisational policies.

Fundraising Operations

• Support fundraising campaigns through the preparation of data selections, suppression files and operational reporting.
• Assist the CRM Manager with routine CRM activities, fundraising processes and operational support.
• Respond to internal CRM administration requests and routine operational data queries, escalating more complex issues where appropriate.

CRM Development & Improvement

• Assist with user acceptance testing of CRM enhancements, new functionality and process improvements.
• Maintain documentation for CRM administration processes and contribute to the continuous improvement of operational procedures.
• Identify opportunities to improve data quality, CRM processes and operational efficiency.

Collaboration

• Work collaboratively with colleagues across Fundraising, Marketing, Digital, Finance, Database & Reconciliation and Supporter Care teams to support effective fundraising

Essential Criteria 

• Experience working within a CRM, fundraising operations or data administration environment.
• Experience preparing, cleansing and validating data for import into CRM systems.
• Experience processing and maintaining accurate data records.
• Experience working with bulk data imports, exports and data manipulation.
• Strong Microsoft Excel skills, including formulas, lookups, filtering, sorting and working with large datasets.
• Experience identifying and resolving data quality issues.
• Understanding of CRM data management principles and fundraising operations.
• Knowledge of GDPR, PECR and good data handling practice.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong attention to detail and commitment to accuracy.

As a Support Worker at Ace of Clubs drop-in day centre supporting people who are homeless and facing adversity, you will play a key role in supporting individuals who may be navigating chaotic lifestyles, trauma, and multiple disadvantages. You will provide practical and emotional support, help people access essential services, and work to empower them to move towards independence.

Your role will involve working directly with service users, managing case records, liaising with partner agencies, and contributing to the smooth running of our busy centre. Ultimately, you will support people to overcome barriers, develop essential skills, and build confidence in navigating life challenges and providing advocacy where needed.  In particular, you will be on duty as Support Worker during our busy, daily lunchtime service - responding to the needs of a variety of guests – on a busy day we can reach 150 – 200 guests visiting our service.

In addition, Ace of Clubs works with a wide range of volunteers and partners on a daily basis including food partners, health partners, corporate, individual and client volunteers.  Your role will also be required to support the team in the smooth functioning of these areas, for example liaising with partners on site, showing around volunteers or feeding back any issues during lunch service.

You will also support with the operations and building’s co-ordination, including carrying out weekly health and safety checks as required, i.e. fire alarm checks, legionella checks etc., meeting onsite contractors, counting and logging cash takings, responding and filtering the central email account and making food and supplies orders. You will be provided with comprehensive training in these areas.

Application Instructions

• For your application you need to submit:
- A covering letter (no longer than 1.5 sides of A4) which clearly states how your experience demonstrates your Skills, Competencies and Personal Attributes specified in the Personal Specification. If you do not have direct experience in the charity sector, please consider the skills and experience you have gained in other work, volunteer, studying or extra-curricular activities.
- A CV (no more than 2 pages) that includes Contact Details, Education, Employment, Volunteering/Extra-Curricular (as relevant), 2 x Reference contacts (Employment and Character Reference required).

Location: Birmingham or London only - hybrid working 40-60% of the time in a Centre

Interviews: 10/08 over MS Teams

For more information or to apply, please click 'apply now' to be directed to our careers site.

Join The King's Trust at an exciting time as we deliver two major recruitment projects that will directly support our mission to help young people build brighter futures. As Talent Acquisition Project Coordinator, you'll play a central role in helping us attract, recruit and onboard exceptional talent at pace, supporting a major employability programme with the ambition to reach 1 million young people. Working closely with our Talent Acquisition team, you'll ensure recruitment activity runs smoothly, efficiently and delivers an outstanding experience for every candidate and hiring manager.

This fully funded role runs until 31 March 2027 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK.

This is a hands-on, fast-paced coordination role where you'll be at the heart of the recruitment journey. You'll manage interview scheduling, vacancy advertising, recruitment administration, onboarding activity, reporting and stakeholder communications, while helping the team deliver large-scale hiring projects alongside business-as-usual recruitment.

You'll thrive in this role if you:

• Love organising multiple moving parts and keeping projects on track
• Enjoy working with a wide range of stakeholders and delivering excellent customer service
• Have a keen eye for detail and take pride in accuracy
• Stay calm, proactive and solutions-focused when managing competing priorities
• Enjoy working at pace and being part of a collaborative, purpose-driven team

We're particularly interested in people who can hit the ground running from backgrounds such as recruitment coordination, talent acquisition, HR administration, people operations, project coordination, customer service or high-volume administrative environments. Experience supporting recruitment campaigns, organisational change programmes or using applicant tracking systems such as SuccessFactors will be an advantage, but most importantly you'll bring outstanding organisational skills, strong communication and a passion for delivering great experiences while contributing to work that makes a real difference to young people across the UK.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Talent Acquisition Project Coordinator? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Talent Acquisition Project Coordinator! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 4118 

Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: August – December 2025
Hours: 34 hours per week
 

I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.

Key Responsibilities:

• Handling phone and email enquiries from campaign participants
• Logging supporter interactions and updating records in the CRM
• Processing donations accurately
• Sending thank-you cards as part of the donor journey

Ideal Candidates Will Be:

• Warm, personable, and confident speaking with supporters
• Comfortable managing calls and admin tasks simultaneously
• Detail-oriented and organised
• Based in London (due to office-based days)
• Experience with supporter care or databases is a plus – full training provided

If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.

 Apply online today to register your interest – interviews happening quickly.

ABOUT THE ROLE 

We are seeking an experienced Senior Grant Fundraising Manager to lead Trees for Cities’ trusts, foundations, lottery and statutory fundraising programme, securing approximately £1.5 million annually. 

The successful candidate will develop and deliver the grants fundraising strategy, build a strong pipeline of opportunities and cultivate high-value funder relationships, with a focus on six-figure and multi-year partnerships. They will lead compelling funding applications, oversee grant compliance and reporting, monitor income targets and forecasts and line manage the Senior Fundraising Coordinator. 

Working collaboratively across fundraising, programmes, finance and operations, they will ensure funding opportunities align with our strategic priorities and deliver lasting impact for communities and the environment. 

ABOUT TREES FOR CITIES 

Trees for Cities is an ambitious, far-reaching organisation. 

Trees for Cities is the only charity dedicated to improving lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational

change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.

ABOUT YOU 

We’re looking for an experienced and strategic grant fundraiser with a strong track record of securing and managing six- and seven-figure partnerships with trusts, foundations, government bodies and/or lotteries. You’ll be an excellent relationship builder and communicator, able to develop compelling proposals, manage complex grants and collaborate effectively across teams. You’ll also bring strong financial and organisational skills, a commitment to equity and inclusion and a genuine passion for the natural environment and Trees for Cities’ mission. 

HOW TO APPLY 

Please visit our website to view full job description and apply. To apply, please submit your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification. If you experience any issues during the application process, please contact the HR team. 

Deadline to apply: Monday 10 August at 9am. 

Interviews scheduled for: w/c 17th August – with flexibility around candidate holidays. 

If you are shortlisted for interview, you will normally be contacted within two weeks after the closing date. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview. 

Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request. 

Trees for Cities is the first UK environmental organisation to have been awarded social value management certification. Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154. 

Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply.

No Agencies Please. 

Intensive Support Project Worker

We are seeking a compassionate Intensive Support Project Worker to help people affected by homelessness build stability, independence and a positive future.

Salary: £28,135 to £30,635 per annum
Location: Southend-on-Sea, Essex
Hours: 37 hours per week
Contract: Permanent
Closing date: 21st August 2026

Interview Date: 2nd September 2026

About the role

As Intensive Support Project Worker, you will provide personalised, recovery-focused support to people living in supported accommodation.

You will build positive and trusting relationships with residents, helping them adjust to a settled home environment and work towards their individual goals. Taking a person-centred and trauma-informed approach, you will develop assessments, risk management plans and personalised recovery support plans alongside each resident.

Key responsibilities will include:

• Delivering tailored housing-related support to help residents sustain their tenancies
• Developing and reviewing assessments, risk management plans and recovery support plans
• Building warm, professional relationships with residents
• Identifying and responding appropriately to safeguarding concerns
• Working in partnership with statutory, voluntary and community organisations
• Delivering recovery-focused activities, wellbeing groups and opportunities to develop essential life skills
• Completing and recording health and safety checks within supported accommodation
• Creating a safe, welcoming and inclusive environment for residents

The role will involve some evenings, weekends and bank holidays.

About you

You will have experience or knowledge of supporting people affected by homelessness and understand the principles of a recovery-focused approach.

You will be able to work with individuals in a calm, sensitive and client-led way, building trust while maintaining appropriate professional boundaries. You will also be resilient, patient and confident when responding to challenging situations.

You will be comfortable working independently and collaboratively as part of a team. An NVQ Level 3 or equivalent qualification in Health and Social Care, Housing, Information, Advice and Guidance or a related subject would be beneficial but is not essential.

About the organisation

The organisation is a homelessness charity providing housing, support and opportunities to help people move away from homelessness and rebuild their lives.

It is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. Applications are particularly encouraged from people with lived experience of homelessness.

Other roles you may have experience of could include Support Worker, Housing Support Worker, Homelessness Support Worker, Project Worker, Recovery Worker, Key Worker, Tenancy Sustainment Worker or Housing First Support Worker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Are you an experienced qualifications professional with a strong understanding of examinations, assessment delivery and qualification development?
 
Do you have experience supporting the implementation of e-assessment platforms and the confidence to step into a high-profile project where your expertise can make an immediate impact?
 
 
TPP Recruitment is supporting a respected professional membership and awarding organisation to recruit a Qualifications Development Officer on an initial temporary basis. This is an urgent appointment to support a critical programme of work involving the rollout of a new e-assessment platform, alongside longer-term qualification development projects.
 
 
Salary: £22.87 per hour (£41,628 full-time equivalent)
Employment type: Temporary initially, 3 months
Working arrangements: Fully remote working with occasional attendance required when needed
Working pattern: Full-time, 35 hours per week, with flexible working options available
Start date: ASAP – please only apply if you are available to start in the next 2-3 weeks

About the Organisation
 
Our client is a well-established professional membership and awarding body with an influential role in professional education and qualification delivery.
 
They are currently undertaking a significant programme of work to enhance and modernise their digital assessment capability while continuing to develop and evolve their qualifications portfolio. As part of this transformation, they are seeking an experienced qualifications professional to support the successful implementation of a new e-assessment platform and contribute to future qualification development initiatives

About the Role
 
This is an exciting opportunity to join a busy education team at a pivotal point in the organisation's development.
 
Initially, the role will focus on supporting the implementation of a new e-assessment platform, working closely with colleagues, suppliers and stakeholders to ensure testing, processes, guidance and operational activities are delivered effectively. Alongside this work, you will contribute to qualification development projects and the ongoing enhancement of assessment products and services.

Key Responsibilities
 

• Support the implementation of a new e-assessment platform
• Coordinate testing activities, issue tracking and user acceptance processes
• Gather requirements and contribute to process mapping exercises
• Develop user guidance, training materials and operational documentation
• Manage project plans, actions, timelines and risk escalation activities
• Work collaboratively with internal teams, suppliers and stakeholders
• Support qualification development and assessment-related projects
• Analyse stakeholder feedback and identify opportunities for improvement
• Produce reports, briefing papers and communications for a range of audiences
• Help embed new systems, processes and ways of working across the organisation

 
 
Skills / Experience Required
 

• Experience of qualification development within an awarding, assessment or professional education environment
• Strong understanding of examinations and assessment processes
• Experience supporting the implementation of e-assessment or digital assessment platforms
• Excellent project coordination or project management skills
• Experience managing multiple priorities in a fast-paced environment
• Strong written communication and stakeholder engagement skills
• Excellent attention to detail and organisational ability
• A proactive approach and the ability to work independently

 
 
To Apply
 

• Applications are welcomed from candidates who can start at short notice and are keen to contribute to a high-priority assessment transformation programme.
• Please apply with your CV only as soon as possible.

 
 
Interview Process
 

• One-stage online interview
• Interviews scheduled for 4th, 5th or 6th August 2026
• Process expected to include a project or process management exercise

 
 
Deadline
 

• Wednesday 29th July 2026, 5pm

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Title: Senior Finance Manager
Location: Central London, hybrid (2 to 3 days per week London office, including Fridays)
Contract: Temporary, 3 to 6 months
Hours: Full-time, 35 hours per week
Salary: £30.14 per hour (plus holiday) (circa £55,000 to £60,000 salaried equivalent)

About the Role:
We are partnering with a leading charity to appoint an interim Senior Finance Manager during a period of significant organizational transition. This is a hands-on, strategic role designed to stabilize the finance function, support senior leadership, and mentor a talented but developing team.

The primary objective is to ensure operational continuity while upskilling the existing team, specifically supporting the transition of the current Finance Manager and the development of the Senior Finance Officer.

Key Responsibilities:

• Operational Delivery: Lead the production of management accounts, ensure high-quality reporting to commissioners, and manage unpredictable funding streams.
• Process Improvement: Drive the development of financial dashboards and streamline reporting packs to enhance visibility for the leadership team.
• Mentorship: Act as a steadying hand, providing guidance and technical support to the internal team to help them step into their new responsibilities.
• Stakeholder Management: Navigate internal changes with diplomacy, ensuring the team remains confident and supported throughout the transition.

About You:

• Expertise: A highly experienced finance professional who can hit the ground running with minimal supervision.
• Versatility: You are comfortable working across high-level strategy and rolling up your sleeves to handle complex day-to-day accounting.
• Communication: A natural mentor who can provide authority and direction while remaining sensitive to the team’s current dynamics.
• Availability: You are available for an immediate start to ensure a smooth handover period.

CVs will be reviewed on a rolling basis so, if you're interested in the opportunity, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Big C is proud to support people affected by cancer across Norfolk — and the generosity of our supporters makes that possible.

We’re looking for an enthusiastic and driven Fundraising Manager to join our Fundraising, Marketing and Communications Team. This is a hands-on, varied and relationship-led role where you’ll build meaningful connections, deliver engaging fundraising initiatives.

This is an exciting opportunity for someone with fundraising experience who wants to contribute directly to Big C Cancer Charity's income and see the real impact of their work within the community.

About the role

Reporting to the Chief Executive, you'll drive income generation through corporate partnerships, community fundraising, events and individual giving while leading a dedicated fundraising team.

As an ambassador for the charity, you'll build strong relationships with supporters and identify new opportunities to secure sustainable funding, helping Big C continue to support people affected by cancer across Norfolk and surrounding counties.

This is a proactive role that combines relationship-building, income generation and coordination — ideal for someone who enjoys being out in the community while keeping everything organised behind the scenes.

Key Responsibilities include:

• Proactively identify, evaluate and develop new fundraising opportunities, partnerships and income streams that support the growth and sustainability of Big C’s fundraising activities.
• ​Develop, lead and deliver projects and activities, working collaboratively with colleagues across the charity where appropriate, that contribute to Big C’s income generation plans, increase supporter engagement and retention, and help achieve the charity’s objectives.
• ​Undertake a structured programme of corporate and community engagement, with strong focus on positively promoting Big C and developing relationships and partnerships that generate ongoing support the charity 

Please see the job description on our website for full information and person specification.

Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.

We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 11 charity shops across the region.

Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.

Why Big C?

We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.

Our benefits include:

• 33 days holiday (FTE, including bank holidays)
• 5% employer pension contribution
• Company sick pay and life assurance
• Health Cash Plan and Employee Assistance Programme
• Cycle to Work Scheme
• Opportunities for professional development

If you share these values and want to make a real difference, we’d love to hear from you.

Apply Now

Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. 

When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or where indicated in the application. 

If you have questions about this role, would prefer to apply another way, or require information in an accessible format, please get in touch.

Closing date for applications: ​Sunday 9 August 2026 - however please note that this vacancy may close earlier once sufficient applications received. Interviews will take place as soon as possible.

(no agencies thank you)

We're looking for a hardworking and resilient Head of Compliance and Building Safety to join our Central Service Team located in head office.

£75,000.00 per annum, working 35 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Head of Compliance and Building Safety will lead the strategic management and operational delivery of Look Ahead's compliance functions, encompassing Building Safety, Fire Safety, Gas Safety, Water Hygiene, Lift Safety, Electrical Safety, and Asbestos Management. This role ensures that all statutory and regulatory obligations are met with excellence, and that services are delivered to the highest standards of quality, value, and customer satisfaction.

The Head of Compliance and Building Safety will lead the procurement and delivery of compliance inspections, testing, and remedial work programmes, ensuring timely, high-quality outcomes.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Lead, develop and coach the Compliance and Building Safety team to deliver high-quality, customer-focused services.
• Oversee statutory compliance across building safety, fire, gas, water hygiene, lifts, electrical systems, and asbestos.
• Manage service contracts and remedial works, ensuring value for money, regulatory compliance, and minimal disruption to residents.

About you:

• High level of communication skills both written and verbal.
• Highly motivated.

What you'll bring:

Essential:

• Extensive knowledge and expertise of Health and Safety Regulations and including in gas servicing, asbestos management, mechanical and electrical compliance requirements, and other relevant regulations and standards within housing portfolios and fire safety for compliance.
• Proven ability to conduct regular compliance audits and examine housing operations for adherence to regulations and prepare comprehensive assurance reports.
• High level proficiency in managing compliance-related risks by staying updated on regulatory changes and industry best practices.
• Strong experience in developing and implementing robust compliance policies and procedures that align with regulatory requirements and organisational goals.

Desirable:

• Recognised qualification building construction, Chartered Member of the Institution of Occupational Safety and Health (CMIOSH). A property/building related specialism MCIOB, MRICS, BIFM, MIFSM or Health & Safety. Building Related Degree is desirable.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Prospectus are delighted to be working with an international charity and supporting with the recruitment of a Communications Manager role.

This is a permanent, full-time opportunity offering a salary of £40,000 per annum. This role is available on a hybrid, in-office/remote basis. The organisation’s office is based in London.

Within this role, you will oversee the organisation's communications activity across digital and traditional channels, driving engagement through compelling content. You will coordinate publications, manage relationships with external suppliers, create engaging content across multiple channels, and support with media relations. You will also contribute to communications and fundraising strategy development.

To be successful, you will have extensive experience in a similar role and degree in a related field.

You will have a proven track record of producing visual and written content. You will be comfortable working with and developing audiovisual content. You will be confident translating complex information into content for a wide range of audiences. You will have experience using marketing automation systems, design platforms, and management of social media platforms.

You will have excellent communication skills and ability to work with a variety of different stakeholders. Highly organised and detail-oriented, you will bring a proactive approach, fresh ideas and a passion for delivering impactful communications.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and are happy to make reasonable adjustments to enable all interested candidates to apply. If you need any support with your application, please contact George Cook at Prospectus.
 

Roman Catholic Archdiocese of Southwark

Chief Operating Officer

£125,000

Full-time, permanent

North Lambeth with travel in the Archdiocese and occasionally beyond with some home working possible.

The Roman Catholic Archdiocese of Southwark is one of the largest dioceses in the UK, but more than that it is a vibrant and diverse Diocese with ambitious plans for leading people to Christ.  This includes through spreading the Good News of the Gospel, delivering high-quality Catholic education and support for the vulnerable and marginalised.

The Archdiocese has 175 parishes and 162 schools across the whole of London south of the Thames, all of Kent and the eastern parts of Surrey. While parishes operate under individual canonical status, the Archdiocese has extensive operating procedures which govern areas of parish life, activity and operation. This means the Archdiocese supports parishes to flourish, while ensuring they comply with UK law.

Today, Southwark consists of range of diverse communities from inner London and suburban parishes to coastal and rural churches. Southwark’s rich history continues to evolve under the dynamic pastoral leadership of Archbishop John Wilson, who invites all to embrace social justice by putting their faith into action, to and become part of an evangelising and missionary Archdiocese that shares the Good News of Jesus Christ.

Centred on Jesus Christ, the Archdiocese of Southwark will evangelise by helping people to grow in faith and to live in hope. Collectively we can change our world for the better by imitating Christ in showing love, justice, and peace to all. Our mission is to invite people to know the Lord Jesus who offers us life in its fullness.

We are seeking to appoint a Chief Operating Officer who is passionate about this mission and who can provide the leadership that will drive us forward in our work to be a Missionary Diocese.

The Chief Operating Officer provides strategic and operational leadership across the Archdiocese.  You will hold responsibility for ensuring that Archdiocesan operations support the mission of the Church, are financially sustainable, and are compliant with legal and regulatory requirements. This role is pivotal in safeguarding and enhancing the Archdiocese’s Mission and the supporting physical estate for current and future generations.

Department: Fundraising, Marketing & Communications

Reports to: Director of Fundraising & Communications

Work Pattern: Full Time (35 hours per week)

Location: Hybrid working (3 days in office Aylesbury, Bucks)

Salary: £35,000-£39,000

The Marketing and Communications Manager will lead the development and delivery of integrated marketing and communications activity to support Calibre Audio’s growth, brand awareness and member engagement. The postholder will play a pivotal role in increasing audience reach, driving acquisition, enhancing supporter journeys and positioning Calibre Audio as the leading UK charity for audiobooks.

The role combines strategic planning, hands-on campaign delivery, performance analysis and stakeholder collaboration to support the achievement of ambitious income and membership targets.

Key Responsibilities

Marketing Strategy & Delivery

• Develop and deliver an integrated marketing strategy aligned with organisational objectives.
• Lead multi-channel campaigns (digital, social, email, paid media and partnerships) to drive acquisition, engagement and retention.
• Deliver an “always-on” acquisition programme across key channels.
• Ensure all activity contributes to reducing cost per acquisition.
• Manage marketing budgets, ensuring effective allocation and optimisation of spend.

Audience Growth & Brand Development

• Grow Calibre Audio’s social media audience and increase engagement through targeted campaigns.
• Lead initiatives to increase brand awareness and position Calibre Audio as the UK’s leading audiobook charity.
• Develop and maintain consistent brand messaging and identity across all platforms.
• Plan and manage a forward social media content calendar to ensure timely, effective delivery.

Digital Marketing & Performance

• Oversee the effective use of Google Ad Grants ($10,000/month), ensuring quality lead generation and measurable results.
• Monitor, analyse and report on campaign performance using data-driven insights to improve outcomes.
• Implement testing frameworks (A/B testing, optimisation cycles) to improve conversion rates and engagement.

Membership Growth & Supporter Journeys

• Support the growth of active memberships.
• Contribute to the development and delivery of supporter journeys across marketing and fundraising channels.
• Improve member satisfaction through targeted communications and continuous feedback loops.

Communications & Engagement

• Develop and implement an integrated communications plan for internal and external audiences.
• Increase engagement with communications across staff, volunteers and members.
• Oversee production of regular newsletters and stakeholder communications in accessible formats.
• Deliver social engagement campaigns to drive interaction and community building.
• Manage and optimise email marketing platforms (e.g. MailChimp) for effective stakeholder communication.

Ambassador & Advocacy Programmes

• Support the rollout of patron, VP and ambassador programmes.
• Develop a user ambassador initiative showcasing member stories to drive advocacy and awareness.

Internal Communications & Collaboration

• Improve internal communications processes, ensuring effective feedback loops between teams and leadership.
• Increase staff satisfaction and engagement with communications.
• Work closely with fundraising colleagues to align campaigns with income generation objectives.

Leadership & Management

• Manage and develop external suppliers where applicable.
• Foster a culture of collaboration, creativity and accountability within the team.
• Provide regular reporting and insight to senior leadership on marketing performance.

Person Specification

Experience

• Proven experience in a marketing or communications management role (charity or not-for-profit desirable).
• Track record of delivering successful multi-channel marketing campaigns.
• Experience in digital marketing, including social media, email marketing and paid advertising.
• Experience of using data and analytics to drive decision-making and performance.

Skills & Knowledge

• Strong strategic thinking combined with hands-on delivery capability.
• Excellent written and verbal communication skills.
• Strong project management and organisational skills.
• Budget management and ROI analysis experience.
• Knowledge of CRM systems and marketing platforms (e.g. MailChimp, HootSuite, Google Ads).

Personal Attributes

• Creative, proactive and results-driven.
• Passionate about accessibility and inclusion.
• Strong interpersonal skills with the ability to influence and collaborate.
• Comfortable working in a fast-paced environment with competing priorities.

Additional Information

The role may require occasional out-of-hours work for events or campaign launches. The postholder will be expected to champion Calibre Audio’s values and commitment to accessibility in all communications.

STAFF BENEFITS PACKAGE

• 30 days annual leave, plus an additional Calibre Christmas closure day
• Matched pension contributions up to 5% of salary
• Medical Cash Plan (Hive Insurance Bronze Package)
• Life Assurance cover of 2 x salary through the Canada Life Death in Service scheme
• Employee Assistance Programme (EAP) providing confidential support and advice
• Access to Calibre Rewards through Reward Gateway, offering discounts and savings across hundreds of retailers
• Commitment to learning, development and career progression
• A supportive, inclusive and values-led culture
• Free on-site parking

The Peer Recovery Worker will support people who are sleeping rough, at risk of rough
sleeping, or going through important stages in housing and recovery. The main purpose
of this role is to help reduce the harm caused by rough sleeping.

You will listen, build trust, give practical help and share clear information. You will help
people connect with the right support, including housing, health care, drug and alcohol
services, benefits advice, community groups, and services based at WSUP.

WSUP is not a drug and alcohol treatment provider, so this role does not involve
clinical treatment or specialist interventions. Instead, you will help people understand
their options, prepare for appointments, overcome barriers and stay connected with
services that can meet their needs.

You do not need to have all the answers.

We are looking for someone who is kind, reliable, calm and able to support people
without judgement. We welcome applications from people who have lived experience of homelessness,
addiction or recovery, and who feel ready to use that experience to support others
safely and positively.

Key Responsibilities
 

Engagement

• Build trusting and respectful relationships with people experiencing roughsleeping, homelessness, substance use, poor mental health or social isolation.
• Engage people in the Target Priority Group cohort through drop-ins, planned appointments, informal conversations and outreach.
• Provide emotional and practical support, listening and helping people feel heard.
• Use lived experience, where appropriate, to build connection, reduce stigma and inspire hope.
• Encourage people who may be unsure about housing, treatment or other support to explore their options at their own pace.
• Maintain contact during periods of disengagement, relapse, crisis or transition, within the boundaries of the role.
• Help people identify their own goals, strengths and next steps.
• Support or co-facilitate peer, recovery or wellbeing activities where appropriate.

Practical support and navigation

• Provide clear, accurate information about local treatment, health, housing, benefits and community services.
• Introduce people to co-located services at WSUP and help them understand what each service can offer.
• Provide warm handovers and accompany people to appointments where this is helpful, agreed and within the service plan.
• Help people with practical tasks such as phone calls, forms, identification, benefits enquiries and gathering information for appointments.
• Work closely with treatment, outreach, housing, health and other partners so that support is coordinated and responsibilities are clear.
• Advocate for people when stigma, exclusion or difficult processes create barriers to support.
• Support people at key transition points, including moving from the street into accommodation, leaving hospital, prison or treatment, or returning to services after disengagement.
• Help people connect with local groups, activities and community support that may improve wellbeing and reduce isolation. 

Recording, safety and outcomes

• Record all contacts, actions, referrals, risks and outcomes accurately and promptly on WSUP's case management system.
• Complete triage/ONS4 wellbeing monitoring at the agreed stages.
• Complete ERSRAT monitoring across the newly registered guests, active caseload, including baseline information and follow-up reviews.
• Identify safeguarding concerns, immediate risks and changes in a person's situation, and report or escalate them without delay.
• Follow WSUP procedures on confidentiality, consent, information sharing, lone working, incidents, professional boundaries and health and safety.
• Contribute to support plans, case reviews and multi-agency discussions.
• Help collect guest feedback, case studies and evidence of outcomes, with appropriate consent. 

Working with co-located services

• Welcome and introduce people to visiting and co-located professionals.
• Help guests prepare for conversations with treatment, housing, health, benefits and other services.
• Share relevant information in line with WSUP policies and procedures.
• Follow up agreed actions and help guests understand what will happen next.
• Avoid taking over duties that belong to specialist, statutory or treatment providers. 

Person Specification
Essential skills & experience

• Experience of supporting people affected by homelessness, rough sleeping, substance use, poor mental health or other disadvantages.
• Ability to build trusting relationships with people who may have had poor experiences of services.
• Good listening, communication and practical problem-solving skills.
• Ability to explain information clearly and support people to make their own choices.
• Ability to work positively with colleagues, co-located services and external partners.
• Ability to maintain clear professional boundaries.
• Ability to recognise and respond to safeguarding and risk concerns.
• Ability to organise a varied workload and keep accurate records.
• Commitment to equality, inclusion and non-judgemental practice.
• Willingness to work flexibly, including outreach and occasional evening or weekend work where agreed. 

Desirable skills & experience

• Personal lived experience of substance use, recovery, homelessness or related issues, with the ability to use this experience safely and appropriately.
• Peer mentor or peer support training or qualification.
• Experience of helping people access treatment, health, housing or community services.
• Knowledge of local services in Greenwich or South East London.
• Basic computer skills. Training and support can be provided.