Jobs in west midlands

Job Tile: Operations and Office Administrator

Reporting To: Fundraising and Operations Manager & Health & Safety Officer

Days & Hours: Monday to Friday. Full-time - 37.5 hours per week

Salary: Depending on experience. This will be discussed with the shortlisted candidates.

Additional Benefits:

• An additional week of holiday (vs national entitlement)
• Four discretionary days of holiday over the Christmas period when the office is closed
• Discretionary Christmas bonus
• Discretionary paid compassionate leave
• Discretionary Occupational Sick Pay
• Discretionary paid time-off for dependents
• Discretionary paid time-off for public duties
• Discretionary additional bank holidays (if any announced by the government)
• Flexible working
• Training
• Long Service Awards
• Private Healthcare Scheme
• Death in Service Benefit
• Pension enrolment (optional)
• Invitation to Charity conferences and webinars

Job purpose

The Operations and Office Administrator will provide wide-ranging administrative & operational support to ensure an efficient office environment, contributing directly to the delivery of the international Missionary Society of St Columban’s mission priorities.

Key Responsibilities

Office Operations: Ensure the smooth running of the office through the management and coordination of IT systems, office supplies, post, telephone/internet, document filing and retention, and oversight of maintenance and improvements to equipment and the working environment.

PA & Administration: Provide IT and administration support to the Regional Director, the Fundraising and Operations Manager, Regional Council, the Board of Trustees, Mission Appeals Team and the community living at St Columban’s House; including minute-taking, arranging meetings, drafting and sending correspondence, database administration, preparation of reports, and booking travel and appointments.

Venue Hire & Events Administration: Coordinate room and grounds hire at St Columban’s – handling enquiries and bookings, diary management, health & safety compliance, preparing the venue, maintaining and improving the facilities, advertising – and assist with the planning and administration of events organised by the Charity.

Reception: Host visitors and handle enquiries by telephone and email; including deliveries/collections, maintenance and supplier visits, and members of the public contacting the office to donate, request a Mass, update their record details, meet with a priest, or for any other reason.

Health & Safety Administration: Manage the online system for health & safety, coordinate the review and update of risk assessments for the office, house and grounds, organise training and briefings, monitor and re-stock first aid supplies, act as a health & safety marshal and organise staff appointed as first aiders and fire marshals.

Principal Tasks

Under the supervision and management of the Fundraising and Operations Manager, you will:

Office Operations

• Champion Microsoft 365 and provide support and guidance to staff in how to make best use of its capabilities.
• Oversee the performance and maintenance of our IT server and network, maintain regular contact with our IT services provider to ensure all issues are resolved.
• Maintain, service and replace office equipment and furniture as required, including IT and telephone systems.
• Monitor and order stock of office supplies, including stationery, cleaning and sanitary products.
• Oversight of office cleaning arrangements.
• Organise and promote recycling to staff for equipment and supplies no longer required.
• Oversee and develop systems for document filing and storage.
• Arrange for confidential disposal of documents in accord with the Charity’s retention policy.
• Oversee arrangements, equipment and systems for receiving and sending out post.
• Process monthly Charity ‘Response with stamps’ claims.

PA & Administration Assistance

• Assist the Regional Director with day-to-day IT and administration tasks.
• Assist the Columban Fathers with administration tasks, when needed.
• Assist with arranging parish appeals and processing the response to appeals.
• Support with direct mail and other fundraising activities.
• Update supporter records in our CRM database.
• Attend and take minutes at Charity meetings.
• Book travel and appointments for the Regional Director and the Columban Priests.
• Prepare and send correspondence by letter and email.

Venue Hire & Events Administration

• Develop a robust and efficient system for the hire and use of the facilities at St Columban’s, covering both external bookings and internal use by staff and volunteers of the Charity.
• Handle all enquiries and bookings.
• Maintain a bookings diary/calendar that is available to all who need access.
• Keep a complete record of all bookings, related documents and correspondence in our CRM database.
• Ensure hirers and users of the facilities are briefed in all matters related to health & safety.
• Ensure the facilities are clean and ready to use before and after each booking.
• Host or arrange hosting for each booking.
• Process payments/donations made for the hire/use of the facilities.
• Collect and record feedback on their experience from external hirers and users.
• Work with the Buildings & Maintenance Manager to maintain and improve the facilities.
• Advertise/market the facilities to agreed target audiences.
• Provide planning and administration assistance for events organised by the Charity.

Reception

• Welcome and host all visitors to St Columban’s during normal opening hours.
• Maintain a visitors log and ensure all visitors sign in and sign out when leaving the building.
• Handle enquiries by telephone and email.
• Process requests from Charity supporters to donate, request a Mass or to update their database record.
• Receive and keep a daily log of deliveries, collections and service/maintenance visits.
• Ensure the Reception area is kept clean and tidy.

Under the supervision and management of the Health & Safety Officer, you will:

Health & Safety Administration

• Maintain and update BrightSafe, our health & safety planning and records management tool.
• Maintain regular contact with Peninsula, our Health & Safety service provider
• Review and update risk assessments for the office and conference room areas.
• Prompt and assist those responsible to review and update all other risk assessments.
• Ensure actions identified following a review are completed and updated in BrightSafe.
• Check and restock First Aid kits.
• Recruit and organise a team of first aiders and fire marshals.
• Provide and monitor accident books for the whole site and keep a central record of accidents reported.
• Arrange training for staff and volunteers in liaison with their line managers.

Some weekend and out of hours work may be required occasionally.

Person Specification:

Qualifications/training:

Essential:

• GCSE or equivalent in English and Maths (grade C or above)

Desirable:

• Business Administration Level 3 or equivalent qualification or experience.
• Microsoft 365 qualifications or equivalent training
• Health & Safety related training
• Other qualifications or training relevant to the role

Skills/competencies:

Essential:

• Competency in Microsoft 365 applications, especially Outlook, Word, Excel, SharePoint and Teams
• Accuracy, attention to detail and an aptitude for problem solving
• Excellent verbal & written communication skills
• Capable of working independently and collaboratively as part of a team
• Confidence in building relationships with various stakeholders

Desirable:

• Competency in Microsoft 365 admin centre and other 365 applications
• Competency in Donorflex or similar CRM database systems
• Knowledge and understanding of office IT systems and requirements
• Knowledge and understanding of workplace health & safety

Previous experience:

Essential:

• A minimum of 5-7 years’ experience of office-based administration work

Desirable:

• Employment within a Charity
• Reception/front of house
• Office filing systems
• Event administration

Special aptitudes and knowledge:

Essential:

• Confident and courteous with people on the telephone, in person and in correspondence by letter and e-mail
• A team player
• Ability and willingness to learn and adapt to new ways of working
• Responsible for undertaking core learning for the role
• Determined, innovative, target driven and self-motivated

Desirable:

• Empathy with the charitable aims of the Columban Missionaries.

Are you looking for your next opportunity as an Internal Communications Coordinator? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in achieving ‘Our Mission’ Helping every child with a life-threatening condition live their best life.

Our Internal Communications Coordinator is a permanent, full time role 37.5 hours per week (part time hours of 30 per week will be considered). This role will be based at Hope House Children’s Hospice in Oswestry.

We offer our Internal Communications Coordinator a competitive salary of £31,187 to £35,301 (FTE) per annum plus benefits of a group pension plan and generous annual leave allowance.

About the Internal Communications Coordinator role:

Your role as Internal Communications Coordinator will play a pivotal role in bringing our new Internal Communications Strategy to life – aligning our internal communications with the charity’s Mission, Purpose and Values, and ensuring that colleagues feel informed, engaged, and inspired to shape our future together.

You will take full ownership of delivering the Strategy and think creatively about how to connect with everyone, and communicate in a way that drives understanding, collaboration and impact.

Reporting to the Head of Communications, you will work closely with colleagues across the charity, including Income Generation, Care and Retail, and senior leadership.

You will be passionate about Hope House Children’s Hospices’ Purpose to help every child with a life-threatening condition to live their best life, and keen to work with people at every level to keep them informed and inspired by the work of the charity and by the meaningful impact this has on children and families. 

We are looking for an Internal Communications Coordinator who:

• Shows an interest in and understanding of workplace culture and employee engagement.
• Has a strong understanding of the importance of aligning internal communication priorities to Mission, Purpose and Values. 
• Has excellent writing skills and the ability to share stories in a variety of formats to engage and inspire.
• Has great interpersonal skills, able to conduct engaging interviews and get people talking.

About us:

By joining the team at Hope House Children’s Hospices, you will be helping every local child with a life-threatening condition and in return for this, we make a real commitment to your career, health and wellbeing. We will support you by offering:

• Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments
• Organisational pension scheme
• Brilliant culture and environment
• Blue Light Card, Staff rewards programme, Cycle to Work Scheme
• Wellbeing services which includes staff counselling and a funded Health Care Cash Plan
• Flexible working arrangements
• Great development opportunities

Closing date: 18th May 2025

Interview date: 28th May 2025

Do you want to be part of something exciting as our Internal Communications Coordinator? Where your success is recognised, and your career can fly – we’d love to hear from you. Apply now! We are welcoming informal discussions with our Head of Communications, Vanessa Thomas.

The successful applicant will be required to obtain a standard disclosure from the Disclosure and Barring Service.

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Head of Grants 

Are you a visionary leader who can turn ideas into reality? Do you have the drive to manage complex projects, inspire teams and create lasting impact on a national scale? Do you love giving charities money? If so, we want to hear from you!

This is a remote working role offering part-time hours, on a permanent basis. 

Position: Head of Grants 

Location: Remote/London

Hours: Part-time (4 days per week)

Salary: £50,000 - £55,000 pro rata

Contract: Permanent

Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)

Closing Date: 5pm 16th May 2025

About the Role

This role is key to shaping how the organisation maximises impact over the next 5 years, delivering on ambitions for the 2024-2029 Strategy. The aspiration is to help 10,000 young people at risk or experiencing homelessness, to reach their full potential.

By working with key players in the youth homelessness landscape, like-minded organisations, and embedding the voices and experiences of young people in this work, you will help maximise social impact and deliver £150m in social value by March 2029. 

You will ensure the charity is the best possible grant funder in the field, thoughtful, diligent, transparent and efficient, as it works with the very best charities across the country deliver vital support to young people facing homelessness.

You will be in charge of grant programme design, development, and delivery in line with the new strategy.  You will have the opportunity to work on new programmes and ideas, and to gather data and insight from this vital work (and other sources) that will help both future grant-making and our influencing work nationally.

About You

Whilst grant-making experience would be helpful, what truly matters is your ability to strategically lead and drive projects that deliver impact. You’ll be at the forefront of developing and delivering new programmes, ensuring they align with key targets while bringing innovative ideas to life.

This role is not just about achieving KPIs, it’s about leading teams to achieve results. You will have experience of delivering presentations, developing ideas and projects collaboratively, and using data-driven insights to shape future projects and influence decision-making at a regional or national level. Strong project management, monitoring, and evaluation skills are key in this role, as are those of team- and partnership- working.

If you are a senior leader looking for your next role, then we would love to hear from you. 

About the Organisation

The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness. 

Additional Benefits

• Opportunities for flexible working 

• Free annual Flu’ jabs and annual sight tests

• Cycle to Work Scheme (salary sacrifice)

• ½ day a month entitlement to volunteer for a charity of your choice, in work time

• Interest-free Annual Travel Card Loans

• A Professional Development Fund 

• Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)

• An Employee Assistance Programme 

• Private Health Insurance with Vitality (small employee contribution required).

You may have experience in other roles such as Grants, Impact, Grants and Impact, Head of Grants, Head of Impact, Head of Grants and Impact, Impact and Innovation, Director of Grants, Director of Impact, Director of Grants and Impact.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Environmental Education Programme Manager
Salary: £34,405 per annum
Contract: Fixed Term, until 31st August 2027
Hours: Full-Time, 37.5 hours per week (Mon – Fri)
Location: Flexible / Roving - The successful candidate will be required to travel to our seven Wetland Centres across the UK, we can offer flexibility around working from home if required.

About The Role

Are you passionate about connecting young people with nature? Do you believe nature is for everyone? Do you genuinely want to make a difference?

We have a fantastic opportunity for someone with the drive, skills and experience to lead Generation Wild, our nature connection programme for primary schools, children and families in disadvantaged areas. This ground-breaking project uses story, music, art, performance and puppetry to create a sense of magic and adventure, engaging a wide range of children irrespective of their background or ability.

You will join us at an exciting time as we are looking to develop our youth engagement work, building on the success of the Blue Influencers youth social action programme. You will support the ongoing delivery of this programme whilst having the chance to shape our youth engagement work going forward.

Join us as we inspire a new generation of nature lovers.

The Generation Wild programme is fully-funded until August 2027. An important part of this role will involve working with a Knowledge Transfer Partner to transfer and embed knowledge from the Psychology and Business Schools at Cardiff University, helping us to demonstrate the impact of the programme and develop new funding and delivery models to enable it to continue beyond August 2027.

For this role, we can offer flexibility around working from home if required. It is expected the role will need to work from their site base a few times a month and as required for key meetings. The successful candidate will be required to travel to the seven wetland centres across the UK where Generation Wild is delivered.

About You

We're looking for someone with a passion for opening up opportunities for all young people to benefit from connecting with nature, irrespective of their background or ability.

Ideally you'll have experience of:

• nature-based learning with young people alongside experience of managing large-scale projects.
• working with disadvantaged groups and young people with Special Educational Needs and Disabilities would be an advantage.

This is a management role and as such does not involve direct delivery to young people. However, you will need to be able to support others in doing so and an understanding of the pressures facing schools and their teachers would also be an advantage.

When visiting our website, you will notice the position is referred to as Generation Wild Project Manager. This is how the role is known internally within WWT.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Additional Information:

• This will involve stays away from home.
• This is a full time, fixed term contact until 31st August 2027, working Monday to Friday, 37.5 hours per week.
• Appointment to this position is subject to the successful candidate receiving an enhanced disclosure and barred list check (child).

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Closing Date: Monday 19 May 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410.

No agencies please.

Package Description:

Are you a fundraiser excited to explore your creative side? Are you passionate about digital retail and sustainability? Are you looking for your next challenge with a charitable organisation?

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Fundraiser (digital retail)

We are looking for a fundraiser specialising in digital retail to support children and adult social care services.

Hours:       37.5 hours per week (some evenings and weekends)

Salary:      £34,653 - £38,388 (biennial increments)

Location:   Central Office, Cheadle, Stockport 

Accountable to the Senior Fundraiser and Head of Fundraising to drive fundraising activities and support children and adult social care services, you will contribute to the growth of the organisation by delivering the aims set out in the Together Trust’s strategic plan, fundraising strategy and budgeting process including monitoring income and expenditure for key events and activities. 

Responsibilities:

• Manage online retail platforms like Vinted, Depop, eBay, and Shopify, organise pop-up shops, and grow merchandise sales.
• Be an ambassador for our cause, manage volunteers and work experience students ensuring a mutually beneficial volunteering experience with our online shops. 
• Manage personal target related to certain key performance indicators.
• Monitor and report on progress against financial targets and KPIs to an agreed timescale.
• Act as an effective ambassador for the Together Trust at meetings and events, including making presentations or speeches of thanks in accordance with brand guidelines.
• Liaise with the communications team to develop engaging web, digital and print materials to facilitate corporate supporter acquisition and retention in line with brand guidelines.
• Support colleagues with their income streams – this could include, corporate partnerships, events, community fundraising, etc. where needed.

About you:

We are looking for someone who has;

• An undergraduate degree in a related field or NVQ Level 3 or 4 in a related field. 
• Proven experience of achieving financial targets with a fundraising or sales environment.
• Experience in public speaking and delivering presentations.
• Experience of managing and developing effective use of data bases and/or donor management systems.
• Ability to prioritise work, meet deadlines and targets, set and work to budgets and to use own initiative.
• Good IT skills including Microsoft packages, databases, digital channels, Canva.
• Knowledge of how to motivate and retain volunteers and supporters.
• Knowledge of how to manage donors and funders effectively.
• Up to date knowledge of fundraising techniques and legislation e.g. charity law, taxation, health & safety, GDPR.
• Passionate about digital retail and sustainability.

Benefits

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

Apply now and start your journey with us!

Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

We may remove this advert should we find the successful candidates prior to the closing date therefore early applications are encouraged.

We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you

Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Are you creative and passionate about helping individuals develop their skills?

Are you personable and able to coach and develop staff confidence?

Are you driven to help someone reach their potential?

If so, we have an exciting opportunity for you! Join our therapy team at Inscape House School as a Highly Specialist Speech and Language Therapist. Our specialist school supports children and young people aged 5 to 19 years with autism spectrum conditions and related social communication difficulties.

Position Details:

Hours: 37.5 per week over 41 weeks (term time)

Salary: £43,753 (Pro-rated from £48,022 FTE)

Location: Inscape House School, Cheadle, Stockport

Reports to: Internal Therapy Lead

Role Overview: Work within a multi-disciplinary team of experienced therapists, advisory teachers, positive behaviour support colleagues, psychologists, and other support team members. Engage in varied activities including assessment, intervention, and monitoring for pupils with autism spectrum conditions, delivering high-quality services to children, young people, and their families.

Key Responsibilities:

• Lead clinical supervision and management within the Speech and Language Therapy Team.
• Develop policies and procedures in your area of clinical specialism.
• Manage a caseload of pupils with complex needs, supporting families and carers.
• Conduct initial assessments of pupils' speech, language, and communication skills.
• Develop therapy recommendations at universal, targeted, and specialist levels.
• Provide advice, consultation, and training to pupils, school staff, and families.
• Deliver bespoke support for pupils requiring specialist input.
• Make clinical decisions regarding therapy input and deliver or support others in delivering it.
• Complete referrals to internal and external services as needed.
• Contribute to termly appraisal meetings and service reviews.
• Use data to monitor progress and implement evidence-based intervention strategies.

About You:

• Degree (or equivalent) in Speech & Language Therapy.
• Postgraduate qualification in a relevant area.
• Member of the Royal College of Speech & Language Therapists with completion of NQP Goals and Competencies Framework.
• Current registration with the Health Care Professionals Council (HCPC).
• Evidence of relevant postgraduate training (e.g., AAC, dysphagia, TEACCH).
• Significant post-qualification experience in various clinical settings.
• Experience working with young people and/or adults with Autism Spectrum Conditions.
• Experience in providing clinical supervision.
• Experience in devising and delivering training and working in a multidisciplinary manner.
• Ability to manage and prioritise your caseload and work autonomously.

Benefits

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

Discover the full details of this rewarding role by taking a look at our Job Description. Join us and make a difference!

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you

Lead Worker x 3 (Mental Health) - Vulnerable Adults Service (VAS) 

Location: Birmingham 

Salary: £24,570 per annum 

Hours: 37.5 hours per week 

We are the leading provider of mental health services in Birmingham and the West Midlands. Our Vision is “Better Mental Health for All” and our values of Respect, Partnerships, Recovery, Wellbeing and Prevention are at the heart of what we deliver. Birmingham Mind has a well-earned reputation for excelling in quality delivery and plays a key role in supporting and influencing the wider mental health system across the city. 

The Vulnerable Adults service (VAS) consists of two branches - Lead Worker and Supported Accommodation. These sister services work in close partnership to provide consistent, flexible support across Birmingham 365 days a year from 9AM-9PM. 

Birmingham Mind believes in empowering citizens to have a voice in the delivery of their support and to be active in their communities and in the organisation. We have client involvement at every level of decision-making. 

We have an opportunity for an approachable and communicative individual to work with clients in a holistic person-centred way to build independence, community networks and improve quality of life. You will work with people experiencing a variety of mental health conditions, including individuals with dual diagnosis, complex needs and challenging behaviour and will ensure that they feel supported, as the embark on their journey to improve their wellbeing and build interdependence. It takes a village to help us grow, so you will be there to ensure that they engage in their community and build social networks. You will encourage them to constantly improve their physical and mental wellbeing, by attending relevant appointments and ensure access to health services. It is more than that too, it is also about helping them with finances, reducing debt, and understanding the importance of budgeting, as well as finding new skills through employment or education. You will work closely with each individual, reviewing personalised support plans and maintaining relevant assessment documentation, identifying any new barriers or changes in their circumstances that may have an impact on the achievement of their goals. 

With experience of working in the mental health field, you will demonstrate a good understanding of the obstacles that can be faced and how to overcome them to reach certain goals. You will be able to empathise with the daily struggles that people face and will have a commitment to user involvement and empowerment. As an ambassador for Birmingham Mind, you will share our values and ethos, as you deliver each support plan and remain focused on the end result. 

This is a challenging yet rewarding role; one where you can be confident that you are making a difference in someone’s life and positively impacting individual growth. 

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. 

The closing date for applications is Sunday 18 May 2025 

Interviews will be held on Thursday 5, Friday 6 and Wednesday 11 June 2025 

This post will be responsible for supporting the Financial Controller in all aspects of the financial management of the charity. This post will take an active role in supporting both overseas and UK staff with financial management. The post will also be responsible for producing monthly/quarterly project finance reports both internally and externally. The successful candidate will be an analytical, intelligent accountant who will provide high quality support for a range of teams across the organisation. They will have the ability and communication skills to build strong working relationships at all levels across the organisation, including non-finance staff. The successful candidate will have at least two years’ experience working in a similar role and will preferably be at least part qualified. 

Title: Fundraising Manager

Reports to: Fundraising Director

Contract Type: Full-time, Permanent

Location: Based from one of our RTS offices with the expectation of at least 2 days a week in the office, with some flexibility to work from home, subject to business requirements and line manager approval. 

Hours: 5 days per week (37.5 Hours) Worked between Monday- Friday

Salary: £44,261 - £47,868 (5% employer pension contribution, Medicash and group life assurance, 27 days annual leave per annum for FTE plus bank holidays)

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Role Summary

We are looking for a motivated and dynamic individual who is passionate about collaboration and community-led change. If you believe in the power of strong, connected communities, this role is for you. You will need good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which is essential in creating positive, lasting change.

As a Fundraising Manager, you will be responsible for managing a mixed portfolio of supporters with a view to growing this pool to deliver a mixture of revenue which can sustain and grow our ambitions and work. This will involve taking responsibility for nurturing and growing an existing philanthropic pool of funders whilst identifying, cultivating and mapping new high value opportunities, in excess of £75k. For your portfolio you will manage donor acquisition strategies, proposal writing and stewardship and supporter journey planning. 

The role involves securing funding from various sources, including trusts, corporations, and individuals, to support the charity’s mission. This includes developing and maintaining strong donor relationships, managing a portfolio of donors, and managing fundraising pipelines.

The ideal candidate will therefore be proactive, results-driven, and skilled in developing insight-led strategies, managing solicitations, along with the ability to create processes, gather insights, and propose budgets. You’ll be passionate about continuous improvement, have a proactive attitude and be comfortable in suggesting new and/or better ways of working. You’ll enjoy a challenging and fulfilling environment, working with a supportive and forward-thinking team.

Key Objectives:

• As a member of the Fundraising team, you will work across all parts of the fundraising process, from prospect research all the way through to the fundraising ask.

• You will work collaboratively within the Fundraising team and the wider organisation to develop compelling fundraising proposals for corporate donors, high net worth individuals, community appeals and trusts and foundations. 

• You will seek out and identify patterns of prospect and funder data and behaviours which inform our growth and generate ideas and solutions

• You will problem solve with others enabling planning and anticipation of challenges and opportunities

Fundraising Objectives:

• Develop a high value pipeline of prospects and funders which has a balanced approach across acquisition, retention and uplift to meet team targets and which provides the best supporter experience.

• Manage a personal portfolio through all stages of the fundraising cycle, within an overall fundraising team target, demonstrating an understanding of how to mitigate risk, maximise return on investment and give a focus to unrestricted income generation.

• Manage and cultivate prospect and funder relationships in their entirety, with responsibility for planning briefings, proposal writing, stakeholder engagement, reporting, stewardship, delivery, and evaluation.

• Research, prepare, and submit high-quality grant applications to charitable trusts, foundations, and other funding bodies utilising different funder approaches including bids, applications, proposals and EOIs, all delivering high-quality experiences and materials to secure funding. 

• Monitor and report on the progress of fundraising activities and grant applications, providing regular updates to the management team.

• Plan and write bespoke engagement plans (e.g. stewardship reports), including report-writing and impact analysis, and coordinating event and PR milestone activities.

• Work with internal & external stakeholders to develop new projects and ensure donor requirements and engagement opportunities are met.

Team and Operational Objectives:

• Help colleagues and supporters overcome any challenges and maximise their fundraising efforts.

• Manage your time and workload, and utilise our given processes, systems, and parameters to overcome barriers

• Support funder account management and compliance through planning, financial budgeting, and record keeping. 

• Ensure that systems and processes are effective, and that our database is updated and utilised as the central source of information for recording income, supporter interactions and reporting. 

• Ensure all supporters are appropriately thanked and help develop specific supporter journeys.

• Identify potential funding opportunities and contribute to philanthropic discovery exercises across new territories and themes

• Build and maintain relationships with a range of stakeholders from corporate partners through to community groups.

Please note the key responsibilities of this role are described above. They may be subject to reasonable changes from time to time in line with business needs. 

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Person Specification

Experience (essential)

• Experience in a charity fundraising role.

• A successful track record of building strong internal and external relationships and generating income from a broad range of funders

• Experience in fundraising preferably from Trust and Foundations; both family, corporate and individual, and partnership bid development.

• Experience in all aspects of donor cultivation (research, writing, follow-up, and stewardship), required

• Experience closing gifts at the six-figure level, including complex gifts using a variety of giving vehicles

• Pipeline development and management thereof, to ensure multi year planning and team financial target contributions are reflected.

• Proven track record in achieving financial and non-financial targets and in forecasting/ setting KPI’s

• Experience in identifying and acquiring new business opportunities and creatively retaining long term funder relationships

• Knowledge of prospect research techniques

• Maintaining a library of templated materials

Experience (desirable)

• Knowledge of place-based fundraising

• Experience working with under-represented communities 

• Enthusiastic “all hands-on deck” style team player; able to operate and collaborate across multiple teams and thrive in a fast-paced culture

• Advancing or building digital capabilities to support work activities

• Managing relationship milestones in collaboration with colleagues to include performance tracking, solicitations and reporting 

Skills (essential)

• Commitment to the aims and ethos of Right to Succeed and a genuine desire to bring about positive change for children and young people. 

• Knowledge or experience in a broad range of high value income generation practices and legislation

• Highly proactive and organised, with strong project management skills including multitasking and attention to detail

• An ability to identify, research and qualify potential donors and explore networks.

• Excellent written and verbal communication skills, with the ability to adapt messages to different audiences and craft compelling grant proposals

• Ability to nurture, develop and promote effective relationships and communicate with colleagues, community members and funders

• Strong cross team planning and organisation skills ensuring lead time processes for tight deadlines, consultation and proofing 

• Experience in utilising a range of printed and electronic resources and in working with databases to build a strong pipeline of funding and diverse portfolio of supporters

• Confident networker and relationship builder with excellent interpersonal, presentation, and negotiation skills

• Understanding of financial planning and business plans, ability to analyse accounts and data to inform funder activities, decision making and forecasting.

• Demonstrable IT skills and the ability to learn detailed processes quickly and accurately.

Qualifications & knowledge (desirable)

• Awareness of local areas, key challenges and understanding of current contexts 

• In-depth knowledge of education improvement and community development

• Demonstrated experience with Google Suite, fundraising CRM, project management tools

• CIOF or equivalent sector membership or qualification

• Sector Peer Network Participation and knowledge building 

• Fundraising compliance knowledge – inc Data Protection and Due Diligence

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Timetable 
Applications invited by 12:00pm Monday 19th May 2025
First Stage Interviews: Ongoing as applications received
This will be a two-stage interview process with a task to be prepared for stage 2.

Please note we will be interviewing candidates as applications are received and may close the vacancy earlier if a suitable candidate is identified. Candidates are advised to apply as early as possible.
These dates may be subject to change. 

We seek to appoint a community pioneer to launch ‘Earthed’, a new initiative that seeks to work across the Almondsbury and Severnside area (South Gloucestershire)

Earthed will seek to ensure that our rural areas are not overlooked or suffer from neglect. We understand that deprivation and need in rural areas can be as acute as is present in larger cities and towns. There is a lack of services and transport, and this can increase a sense of isolation and compound problems further. In providing spaces where people can gather, we begin to walk alongside people and share experiences. In sharing experiences people can become change makers in their stories. Lives can be transformed by being present, hope-filled and by amplifying the voices of those in these communities.

You would join a team of community pioneers that form the Flourish team. We are passionate about enabling spaces where people can share time, build relationships and explore new and different ways of experiencing God and faith. We are seeking a curious and creative individual who is willing to be open to new ways of working and thinking.

If you have a heart for working within rural communities and are interested in helping to develop spaces where people can share time and build relationships, then we would love to hear from you. This is an exciting but quirky and innovative role and requires the successful applicant to be open to exploration and experimentation. 

The successful applicant will be supported fully so they are free to wander and seek to respond to where God is calling. Applicants will be creative visionaries, who are resilient and able to respond to the challenges such a unique role will uncover.

Salary - £15,568 

This is an exciting new role for hte Trust as it seeks to uplift and empower the people of Evesham in Worcestershire.

The Trust has secured funding for a new COO who will support, encourage, lead and develop the Trust into our next chapter.

We are an established Community Centre with a brilliant, dedicated and highly motivated small staff team with lots of volunteers.  We have a wide range of commumity centre users, and estblished partnerships and networks.  The Trustee body have recently set a new Vision and Priiorites process; and we are working with a community research body and fundraising strategy.  Our new COO will work to support and develop all this towards a sustainable future.

Part of this new role will be to support one of our key projects become an independent charity in their own right; and to work on the vision for social housing/supported housing locally with linked buildings in the HIgh Street.

Further information is in the Job Pack.

Harris Hill is delighted to be working with an International Animal Welfare charity in their search for a Fundraising Marketing Officer.

This is an exciting opportunity to be a proactive and integral part of the team delivering content for online and offline fundraising appeals, regular gift products and legacy marketing.

As the Fundraising Marketing Officer, you will support the Senior Marketing Officer in executing the annual fundraising and marketing strategy, with a strong focus on donor acquisition and stewardship. You will craft compelling, authentic copy to create fundraising appeals for both warm and cold audiences, aiming to inspire engagement and support.

Working collaboratively across the charity, you will drive and enhance marketing efforts across all fundraising products. You will proactively seek opportunities to grow and promote the charity's membership offering, developing clear and effective campaigns in partnership with internal and external stakeholders.

In addition, you will work alongside the Senior Marketing Officer and Supporter Services team to analyse the donor journey at every touchpoint. By using best-practice benchmarking, you will identify opportunities for improvement and collaborate across teams to deliver an even stronger supporter experience.

To be considered for this role, you will need:

• Proven track record in not-for-profit fundraising marketing and a passion for leveraging stories to drive fundraising success.
• Experience of developing and implementing on and offline fundraising marketing campaigns, delivering them on time and on budget.
• A proven ability to write persuasive copy.
• Strong project management skills with an ability to manage multiple projects simultaneously, meet deadlines and ensure accuracy.

Salary: £35,000
Permanent, Full-time
Location: Remote (minimum of 6 times per year in head office in Norfolk and this will be at your own expense for travel and accommodation)

Applications are being reviewed on a rolling basis, so please send your CV and Cover Letter ASAP.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Deputy Manager (Mental Health) - Recovery House

Location: Alum Rock, Birmingham

Salary: £28,982 per annum

Hours: 37.5 Hours per week

Recovery House is a new and innovative service we are launching that meets an important need for people experiencing poor mental health. The service will operate 24 hours a day, 7 days a week, providing vital support to people in need of short-term crisis accommodation, of up to 7 nights. The service is a partnership with the NHS, who will have a staff presence at all times, and builds on the range of strong collaborations we have with the public sector.

We provide individualised, person-centred services that help people lead fulfilling lives and reach their full potential. Known for our high-quality support, we play a key role in Birmingham's mental health system and collaborate with local organisations to challenge the stigma surrounding mental distress.

About the role

Directly managing two Team Leaders, the Deputy Manager will work as part of a team in our regulated services and is an important role in the delivery of recovery based and prevention services within Birmingham. This post is central to the smooth running of the 24/7 Recovery House.

The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with Operations at Birmingham Mind, the role contributes to effective communication between operational staff and management.

You will support the Service Manager in providing continuous and safe delivery of support at the Recovery House and always ensuring high quality person-centred care. You will ensure that compliance and adherence to CQC standards is upheld by the Recovery Support Workers and Team Leaders and provide updates and reports both internally and externally.

You will provide direction, shared management, and support to the delivery team of 13, which includes 24/7 staffing and support; ensuring we deliver on the aims of crisis intervention and prevention.

The role requires a clear vision of how crisis alternatives can be achieved through highly effective services, and the ability to turn that vision into a reality. You will support the work of the NHS clinical team and liaise with them and ensure that the service can be accessed by service users when they need it and that the house is prepared and ready for new residents.

About you

You will need to be skilful in developing strong relationships with a range of people and be able to hold on to a vision for the future rooted firmly in values and the principles of recovery, whilst accepting that different professions have different skills and contributions to be made.

We are looking for someone who is experienced in delivering services in a CQC regulated residential or supported living environment and has previously managed a team with line management. You will have excellent working knowledge of relevant mental health and other legislation and have had dealings with Safeguarding and Health and Safety.

The successful candidate will have knowledge of and a commitment to the “Recovery” model of mental health support and experienced in delivery services within values and framework. You will be able to manage and lead a team of people to perform to their best, with the ability to work closely with the Service Manager to ensure a high quality of service.

This role will involve working on a rota, including some evenings and weekends.

Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.

Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.

Closing date for applications is Wednesday 21st May 2025

Recovery Support Workers (Mental Health) x 8 - Recovery House 

Birmingham, Alum Rock 

Salary: £24,570 (£12,285 pro rata for 18.75 hours positions) 

Hours: 37.5 or 18.75 hours per week 

The Recovery House is a brand new, exciting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service. 

About the role 

The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services within Birmingham Mind. The role will be central to the smooth running of the 24/7 service provided by Recovery House. 

You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment. 

The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and Birmingham Mind standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices. 

About you 

You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions. 

We are looking for someone who experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the “Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice. 

This role will involve working on a rota, including some evenings and weekends. 

Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme. 

Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role. 

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. 

Closing date for applications is Wednesday 21st May 2025