Jobs
We have an exciting opportunity for a Service Delivery Assistant to join the Victim Support team in Gwent, working 22.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
 - 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
 - An extra day off for your birthday & options to buy or sell annual leave
 - Pension with 5% employer contribution
 - Enhanced sick pay allowances, maternity & paternity payments
 - High Street, retail, holiday, gym, entertainment & leisure discounts
 - Access to our financial wellbeing hub & salary deducted finance
 - Employee assistance programme & wellbeing support
 - Access to EDI networks and colleague cafes
 - Cycle to work scheme & season ticket loans
 - Ongoing training & support with opportunities for career development & progression
 
About the role:
This role is expected to provide remote evidence site administrative support at Caerleon police station as required alongside supporting the local service delivery team.  This role is based in Pontypool Police Station, Pontypool, it is offered on a hybrid working basis and there is a requirement for travel throughout the area. 
As a Service Delivery Assistant you will: 
- Provide high quality administrative support to the team and service
 - Update and maintain manual & computerised database & case management systems & records
 - Manage incoming and outgoing mail, telephone and general queries into the service
 - Collate information and correspondence to internal and external contacts
 - Liaise with referring agencies to improve referral information and the general referral process for victims
 - Providing general office administration support including photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings
 - Help to coordinate external communication, management of local social media accounts and preparation of materials to help promote the service
 
You will need:
- Effective verbal/written communication and numerical skills.
 - Experience of working in an administrative role and undertaking a variety of administrative duties.
 - Experience of providing general office support to a team of professionals.
 - Experience of working and adhering to policies, processes and procedures.
 - Understanding and knowledge of the requirements relating to confidentiality and data protection.
 - Understanding and knowledge of equal opportunities and diversity.
 - Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
 - Strong IT skills and experience of using Microsoft Office suite and case management systems/databases.
 - Good customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
 - Ability to work on own initiative and with minimal supervision to achieve deadlines.
 - Excellent record keeping skills with a focus on quality and accuracy.
 
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.  If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.  If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.
About the role
In this rewarding role, you’ll work one-to-one with people experiencing mild to moderate mental health challenges. Through face-to-face, phone, or online sessions, you’ll help patients explore their wellbeing needs, set meaningful goals, and develop practical emotional coping skills. Over the course of up to six sessions, you’ll empower individuals to build resilience and manage their own mental health and wellbeing more confidently.
You’ll also guide people towards the right next steps - whether that’s connecting them with community services, referring them to specialist support, or helping them find ongoing wellbeing opportunities.
As part of the Waterside PCN, you’ll be working within a collaborative, multidisciplinary team that includes GPs, mental health practitioners, and Solent Mind wellbeing assessors and peer support workers. Together, we provide compassionate, joined-up care for our local communities across Hythe, Marchwood and Blackfield.
As a Wellbeing Assessor, you will undertake assessments of patients to understand their individual needs and identify the most appropriate support for them, working collaboratively with other partners in the Primary Care Mental Health Service and associated organisations.
- Hours: 18.5 hours per week (over 3 days, must be a Tuesday)
 - Location: Waterside PCN (Hythe, Marchwood, Blackfield)
 
About you
You will have experience of working with vulnerable people who have diverse need. You will have experience of working in a mental health setting.
You will need good communication, IT and teamwork skills.
Tell us in your supporting statement how you meet each of the person specifications in the job description. We are especially interested in hearing about your experience of working with people with diverse needs in a mental health or similar setting.
About us
We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.
We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.
Benefits
Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:
- Flexible working to promote a healthy work/life balance
 - 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
 - Pension plan
 - Employee Assistance Programme
 - Season ticket and cycle-to-work scheme
 - 1 day off for your birthday (celebration day) and 2 wellbeing days per year (pro rata for part-time employees)
 - Free private GP online or phone appointments
 - Staff discounts
 
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: Monday 10 November 2025.
Interview date: Thursday 20 November 2025.
Posts may be subject to a relevant DBS check.
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
Assistant Store Manager
Salary£14,285.70 per annum
LocationThetford
Weekly Hours22.5
The Vacancy
Job Title: Assistant Store Manager
Location: Thetford
Salary: £14,285.70 per annum
Weekly Hours: 22.5
Reference: YMC1131800
Are you an experienced retailer?
Do you want to try a new type of retailing in Charity where you can support and deputise for a Store Manager raising money to help change young people’s lives?
You will work alongside paid staff and volunteers, proud of everything you achieve together at the heart of your local community and raise money for an amazing charity. If this excites you then we have a fantastic opportunity in our store.
As an Assistant Store Manager, you will play a key role in the stores success. You will be highly organised with experience of merchandising, stock rotation and excellent customer service. You will work effectively and efficiently to maximise income for the shop and promote the work of YMCA within the local community. You will deputise for the store manager when needed and work in an environment that presents challenge and meaning.
Why join YMCA England & Wales?
You will have the opportunity to work in a role that is varied and stimulating, supporting the manager and shop team to represent and serve your local community. You will get real autonomy working with your Store Manager using your entrepreneurial skills to raise money and represent YMCA in your area.
You’ll also get a package that includes:
- Pension
 - 28 days annual leave including bank holidays (pro rata for part time staff)
 - Regular salary reviews
 - Sick pay (after a qualifying period)
 - Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
 - Health shield cash plan
 
This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England & Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, you will be joining an amazing team and receive support and guidance from your Store Manager and Area Manager.
At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.
If you are passionate about improving young lives, this will be the role for you.
As an employer committed to inclusivity we welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
We have an exciting opportunity for a Triage & Early Interventions Officer (TEIO) to join the Hampshire & Isle of Wight West Team working 22.5 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options
 - 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
 - An extra day off for your birthday & options to buy or sell annual leave
 - Pension with 5% employer contribution
 - Enhanced sick pay allowances, maternity & paternity payments
 - High Street, retail, holiday, gym, entertainment & leisure discounts
 - Access to our financial wellbeing hub & salary deducted finance
 - Employee assistance programme & wellbeing support
 - Access to EDI networks and colleague cafes
 - Cycle to work scheme & season ticket loans
 - Ongoing training & support with opportunities for career development & progression
 
About the role:
This role is offered working from either Southampton Central Police Station. This role is offered as an office-based role.
As a TEIO you will:
- Make calls to offer support to victims of crime, delivering immediate support.
 - Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information.
 - Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
 - Working as part of a team with staff to provide a seamless service to clients
 
You will need:
- Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour
 - Effective verbal and written communication skills
 - Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
 - Ability to balance competing needs and priorities
 - Ability to work independently and as part of a team
 - Experience of building effective working relationships across internal and external stakeholders
 - Personal resilience to manage exposure to highly emotional or sensitive demands of the role
 - Ability to use generic IT applications competently.
 
- Please see attached Job Description and Person Specification for further details.
 
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
Please note that as this post require police vetting, you must have lived in the UK for a minimum of three years prior to application.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
 
 
Job title: ISC - Avon and Gloucestershire
Reports to: Immediate Support and Debrief Manager
Location: Home working with regular travel throughout the area
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
 - Ensure that bereavement boxes are available at each of these hospitals
 - Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
 - Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
 - Provide support to individuals who witness the sudden death of a child or young person
 - Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
 - To advocate and campaign on behalf of suddenly bereaved families
 
2wish Cymru and 2wish:
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
In January 2024 we launched phase one, of the ten-phase expansion, into the bordering counties of England and Wales, namely; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Avon and Somerset. In July 2025, we plan to launch phase two of the expansion and will continue to roll out support in the coming years across the whole of England.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.
As we continue to expand our services across England the successful candidate will play a central role in the ongoing development of our relationships with stakeholders. Initiative and drive play an integral part of ensuring our professional stakeholders remain engaged and champion our service to those we support. The post holder will provide immediate and ongoing emotional and practical support to families, friends, witnesses and professionals affected by the sudden death of a child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
 - To contact all families within 24-48 hours of the referrals by telephone
 - Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
 - Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
 - To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
 - To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties
 - To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
 - Attend relevant forums within the area
 - To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
 - To ensure families have been offered a memory box and coordinate these when required
 - Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
 - To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
 - Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
 - To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
 - To signpost and/or refer to other agencies as required that can provide support as needed
 - Cover members of the support team for annual leave and/or sickness
 - To travel to attend in-person team meetings and in-person training as required
 - To travel to in-person events as required
 
General:
- To be responsible for organising own work agenda, time management and administration
 - To show respect and sensitivity for the cultural and religious beliefs of families
 - To undertake learning opportunities and seek them out for the team
 - To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
 - To attend weekend and evening community events in support of the charity as necessary
 - Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
 - Contribute on the social media platforms maintained by 2wish
 
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £26,500 per annum, with the opportunity for an increase through the appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: This post is predominantly home based, with regular travel across the areas you will be covering and some travel to our Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
 - Free parking on 2wish premises
 - Free branded 2wish clothing
 - An extra annual leave day on your birthday
 - Incremental increase in holiday entitlement based on length of service
 - Paid sick leave
 - Discounts for personal purchases on 2wish Merchandise
 - Discounted tickets to UK 2wish events for staff and family
 - Extra holiday entitlement when taking part in 2wish overseas events
 - Company mobile phone for performance of duties
 - Tools/equipment required for the performance of duties
 - Reimbursement of work expenses
 - Bright Exchange employee discounts
 - Auto-enrolment into company contributory pension scheme after 3 months service
 
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: 6th November 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
We are seeking an experienced, registered nurse to support and lead our nursing unit in the absence of the Unit Manager or Deputy Unit Manager. The post holder will provide high-quality, person-centred care to residents, promote professional standards, and ensure a collaborative, supportive environment for residents, families, and staff. This role includes clinical leadership, staff supervision, and contribution to practice development in line with NMC regulations and Nightingale policies.
Key Responsibilities
Leadership & Management
- 
	
Act as the lead nurse in the absence of the Unit Manager/Deputy, ensuring the smooth operation of the unit.
 - 
	
Support with rota planning, staff deployment, and management of nursing teams.
 - 
	
Contribute to recruitment, supervision, appraisal, and ongoing professional development of staff.
 - 
	
Ensure effective communication across internal departments and with external professionals, residents, and families.
 - 
	
Promote a culture of respect, empathy, and professionalism, in line with Nightingale’s values and Jewish cultural observances.
 - 
	
Support in managing complaints, incidents, and staff concerns following Nightingale procedures.
 
Clinical Practice
- 
	
Coordinate, deliver and evaluate high standards of resident care in line with CQC and regulatory standards.
 - 
	
Maintain safe administration and control of medications.
 - 
	
Promote and model effective multidisciplinary communication.
 - 
	
Engage in clinical practice regularly to maintain clinical skills and support staff on the floor.
 - 
	
Contribute to continuous improvement in nursing practice, patient outcomes, and resident satisfaction.
 
Service & Practice Development
- 
	
Work with the Unit Manager to implement changes and innovations in clinical care.
 - 
	
Participate in quality assurance, audits, and evaluation of care standards.
 - 
	
Ensure safe, effective, and up-to-date practices based on current research and clinical guidelines.
 - 
	
Foster a learning environment for staff and students on placement.
 - 
	
Mentor staff and support development of specialist skills in elderly care.
 
Education & Research
- 
	
Take responsibility for your own professional development and NMC revalidation (where applicable).
 - 
	
Conduct bi-monthly 1:1 supervisions with allocated staff members.
 - 
	
Promote evidence-based practice and contribute to training and development sessions for team members.
 - 
	
Participate in service improvement initiatives and research where appropriate.
 
Health & Safety / Compliance
- 
	
Uphold Nightingale’s policies on fire safety, health and safety, infection control, and emergency procedures.
 - 
	
Ensure compliance with safeguarding, medicines management, and legislative frameworks governing adult social care.
 
Site Cover
- 
	
Participate in the site-wide cover rota, including occasional out-of-hours responsibilities and working opposite the Unit Manager to ensure continuity of care and leadership.
 
Essential Criteria
- 
	
Registered Nurse with valid NMC PIN.
 - 
	
Experience in elderly care or a similar setting.
 - 
	
Strong leadership, communication, and clinical skills.
 - 
	
Understanding of CQC standards and person-centred care.
 - 
	
Commitment to cultural sensitivity and values of Nightingale.
 
Desirable
- 
	
Previous experience in a senior or acting-up role.
 - 
	
Mentorship or teaching qualification.
 - 
	
Knowledge of Jewish cultural practices (training can be provided).
 
Sponsorship
Please note that this role doesn't provide sponsorship. If you now or in the future require a visa sponsor, please do not apply.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
                
                
                
                
                
                        


                    
                        
                        
                    
                        