Jobs

The role

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our Banes Team.

As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility due to the role involving travel around Banes, excellent communication, and the ability to handle sensitive information confidently.

Hours of Work:37 hours, working between Monday to Friday 9am - 5pm

Location: Home based with travel in and around the Banes area.
(Applicants must live within the area; have a full driver’s licence and access to their own transport)

Salary: starting salary £24,242.40 per annum

Contract type: Permanent

Independent Advocate Requirements:

• Strong communication and time management skills to successfully work remotely.
• Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable:

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Benefits:

• 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 Community Leave Day per annum.
• Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
• Auto enrolment Pension plan.
• Death in service cover.

Meet the Organisation: Who We Are and What We Do
 

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.

Think you are the perfect fit for this Independent Advocate role? Don't wait, click apply now!
 

Closing Date: 9AM, Wednesday 10th December 2025 (We reserve the right to close this vacancy early)
 

Interview Date: TBC

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
 

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce/this team/department/job role.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

We are advertising for a Homicide Family Case Workers in the West Midlands Homicide Team.

This post is based within Staffordshire, Shropshire and North West Midlands and may cover the whole of the West Midlands. This role is working 30 hours a week on a permanent contract.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

Becoming a Homicide Caseworker is a unique opportunity to support families and individuals bereaved by and, eyewitness to murder and manslaughter. The National Homicide Service is a fast paced, specialist team funded directly by the Ministry of Justice to provide exceptional trauma informed practical and emotional support every day.

You Will:

• Work closely with the Major Crime Police Units, Senior Investigators and Family Liaison Officers, providing a pivotal role to support clients through the Criminal Justice System.
• Support clients by phone and Zoom as well as meeting families in their own homes or community, therefore you will be required to travel throughout the area.
• Complete needs assessments, and will coordinate and deliver a tailored package of support alongside our commissioned providers and other key stakeholders.

The role of Homicide Caseworker is varied, demanding and rewarding; no one day is the same and you will thrive on this challenge. You will need to be extremely organised and able work independently and as well as being a pro-active, supportive member of a team open to developing your personal resilience. Our priority is to ensure that those bereaved by and eyewitness to murder have the support they need for as long as they need.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

As Office Operations Admin, you will play a central role in maintaining the smooth functioning of the Asia Pacific office. You will support a wide range of operational activities including HR processes, financial administration, travel and meeting logistics, record keeping, and office systems.

You will work closely with the Regional Operations Officer and wider team to ensure that administrative processes are efficient, accurate and compliant with ITF standards. This includes supporting internal communications, coordinating office resources, and helping implement operational improvements.

The role is varied and fast paced, requiring flexibility, professional judgement and a proactive approach to problem solving. Your work will directly support colleagues across the region and contribute to the effective delivery of ITF programmes.

Key responsibilities include:

• Coordinating travel, logistics, accommodation and meeting arrangements.
• Managing routine HR administration and maintaining personnel records.
• Supporting finance processes including invoice tracking and expenses.
• Maintaining digital and paper filing systems accurately.
• Acting as first point of contact for routine queries.
• Supporting office systems, policies and procedures.
• Managing supplies, equipment and office resources.
• Supporting colleagues during peak periods.

About You

You are someone who thrives in a structured but dynamic environment. You can juggle multiple tasks while maintaining accuracy, and you bring a positive and solutions-focused attitude.

You are confident in handling sensitive documents, working with data, communicating with suppliers and staff, and ensuring that processes are completed on time. You enjoy supporting others and have a strong customer-service mindset.

You are tech-savvy, comfortable improving systems, and able to adapt quickly to new tools or processes.

• Strong administrative and organisational skills.
• Experience supporting HR, finance or operations.
• Ability to manage competing priorities.
• Strong communication and customer service skills.
• High IT proficiency across office software and filing systems.
• Experience working in diverse environments (desirable).
• Ability to anticipate operational needs and take initiative.
• Commitment to confidentiality and professionalism.

Why Join Us?

You will be part of a mission-driven international organisation that works to improve the rights, protections and working lives of transport workers across the globe.

In this role, you will gain insight into global trade union operations, work with colleagues from across the Asia Pacific region, and develop valuable administrative and operational skills.

The ITF offers a collaborative, inclusive and values-driven environment where your contribution will be recognised and where you can be part of meaningful and impactful work every day.

Are you an organised, proactive administrator with a passion for supporting effective operations in a fast-paced international environment? The ITF is seeking an Office Operations Admin to ensure the smooth running of daily functions across the Asia Pacific office.

About the Role

As Office Operations Admin, you will play a central role in maintaining the smooth functioning of the Asia Pacific office. You will support a wide range of operational activities including HR processes, financial administration, travel and meeting logistics, record keeping, and office systems.

You will work closely with the Regional Operations Officer and wider team to ensure that administrative processes are efficient, accurate and compliant with ITF standards. This includes supporting internal communications, coordinating office resources, and helping implement operational improvements.

The role is varied and fast paced, requiring flexibility, professional judgement and a proactive approach to problem solving. Your work will directly support colleagues across the region and contribute to the effective delivery of ITF programmes.

Key responsibilities include:

• Coordinating travel, logistics, accommodation and meeting arrangements.
• Managing routine HR administration and maintaining personnel records.
• Supporting finance processes including invoice tracking and expenses.
• Maintaining digital and paper filing systems accurately.
• Acting as first point of contact for routine queries.
• Supporting office systems, policies and procedures.
• Managing supplies, equipment and office resources.
• Supporting colleagues during peak periods.

About You

You are someone who thrives in a structured but dynamic environment. You can juggle multiple tasks while maintaining accuracy, and you bring a positive and solutions-focused attitude.

You are confident in handling sensitive documents, working with data, communicating with suppliers and staff, and ensuring that processes are completed on time. You enjoy supporting others and have a strong customer-service mindset.

You are tech-savvy, comfortable improving systems, and able to adapt quickly to new tools or processes.

• Strong administrative and organisational skills.
• Experience supporting HR, finance or operations.
• Ability to manage competing priorities.
• Strong communication and customer service skills.
• High IT proficiency across office software and filing systems.
• Experience working in diverse environments (desirable).
• Ability to anticipate operational needs and take initiative.
• Commitment to confidentiality and professionalism.

Why Join Us?

You will be part of a mission-driven international organisation that works to improve the rights, protections and working lives of transport workers across the globe.

In this role, you will gain insight into global trade union operations, work with colleagues from across the Asia Pacific region, and develop valuable administrative and operational skills.

The ITF offers a collaborative, inclusive and values-driven environment where your contribution will be recognised and where you can be part of meaningful and impactful work every day.

THE ORGANISATION

The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.

We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.

Purpose:

The ITF constitution sets out the following aims:

To promote respect for trade union and human rights worldwide

To work for peace based on social justice and economic progress

To help our affiliated unions defend the interests of their members

To provide research and information services to our affiliates

To provide general assistance to transport workers in difficulty

Values

At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.

Equal opportunities statement:

At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.

Are you an organised, proactive administrator with a passion for supporting effective operations in a fast-paced international environment? The ITF is seeking an Office Operations Admin to ensure the smooth running of daily functions across the Asia Pacific office.

About the Role

As Office Operations Admin, you will play a central role in maintaining the smooth functioning of the Asia Pacific office. You will support a wide range of operational activities including HR processes, financial administration, travel and meeting logistics, record keeping, and office systems.

You will work closely with the Regional Operations Officer and wider team to ensure that administrative processes are efficient, accurate and compliant with ITF standards. This includes supporting internal communications, coordinating office resources, and helping implement operational improvements.

The role is varied and fast paced, requiring flexibility, professional judgement and a proactive approach to problem solving. Your work will directly support colleagues across the region and contribute to the effective delivery of ITF programmes.

Key responsibilities include:

• Coordinating travel, logistics, accommodation and meeting arrangements.
• Managing routine HR administration and maintaining personnel records.
• Supporting finance processes including invoice tracking and expenses.
• Maintaining digital and paper filing systems accurately.
• Acting as first point of contact for routine queries.
• Supporting office systems, policies and procedures.
• Managing supplies, equipment and office resources.
• Supporting colleagues during peak periods.

About You

You are someone who thrives in a structured but dynamic environment. You can juggle multiple tasks while maintaining accuracy, and you bring a positive and solutions-focused attitude.

You are confident in handling sensitive documents, working with data, communicating with suppliers and staff, and ensuring that processes are completed on time. You enjoy supporting others and have a strong customer-service mindset.

You are tech-savvy, comfortable improving systems, and able to adapt quickly to new tools or processes.

• Strong administrative and organisational skills.
• Experience supporting HR, finance or operations.
• Ability to manage competing priorities.
• Strong communication and customer service skills.
• High IT proficiency across office software and filing systems.
• Experience working in diverse environments (desirable).
• Ability to anticipate operational needs and take initiative.
• Commitment to confidentiality and professionalism.

Why Join Us?

You will be part of a mission-driven international organisation that works to improve the rights, protections and working lives of transport workers across the globe.

In this role, you will gain insight into global trade union operations, work with colleagues from across the Asia Pacific region, and develop valuable administrative and operational skills.

The ITF offers a collaborative, inclusive and values-driven environment where your contribution will be recognised and where you can be part of meaningful and impactful work every day.

THE ORGANISATION

The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.

We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.

Purpose:

The ITF constitution sets out the following aims:

To promote respect for trade union and human rights worldwide

To work for peace based on social justice and economic progress

To help our affiliated unions defend the interests of their members

To provide research and information services to our affiliates

To provide general assistance to transport workers in difficulty

Values

At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.

Equal opportunities statement:

At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in Surrey or Hampshire you will deliver a face-to-face service to clients in their own home or safe meeting place across the Surrey and Hampshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Surrey or Hapshire area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Location: MK Act Office, Milton Keynes
Hours: 22 per week
Salary: £15,398.24
Contract: Permanent
Reporting to: Refuge Deputy Manager
Closing Date: 4.11.2025

About Us

MK Act is a long-established domestic abuse charity with over 50 years’ experience supporting individuals and families across Milton Keynes. We provide safety, refuge, advocacy and long-term support, helping survivors rebuild their lives with dignity and stability.

We are seeking a compassionate Family Support Worker to join our refuge team. You will provide day-to-day support to residents, complete assessments, develop support plans and promote a safe, stable and recovery-focused environment. This role suits someone empathetic, organised and committed to trauma-informed practice.

Why Join Us?

• Make a meaningful impact for survivors and their children
• Supportive, specialist team environment
• Professional development and training opportunities
• 25 days’ annual leave (pro rata) + bank holidays
• Additional paid birthday leave
• Free annual eye test
• Opportunity to grow within an expanding charity

Key Responsibilities

Client Support

• Complete assessments of need and risk.
• Provide keyworking, safety planning and practical advice.
• Develop and review support plans using the Empowerment Star.
• Maintain accurate case notes and support Housing Benefit paperwork.
• Identify safeguarding concerns and escalate appropriately.
• Support access to programmes and deliver activities for residents.
• Respond to referrals for refuge accommodation.

Partnership Work

• Work with social care, health and other agencies to support safety and wellbeing.
• Advocate for survivors in multi-agency meetings.
• Build positive working relationships with external partners.

General Duties

• Contribute to monitoring and reporting.
• Participate in the 24-hour on-call rota.
• Report repairs, liaise with contractors and support void management.
• Support volunteers within the service.
• Attend required training, supervision and meetings.
• Ensure compliance with data protection, safeguarding and organisational procedures.

About You

You will thrive in this role if you are empathetic, organised and confident supporting residents with a range of practical and emotional needs.

Essential

• Knowledge of domestic abuse and its impact on survivors and children.
• Understanding of risk, safeguarding and support planning.
• Strong communication skills and ability to work with multiple agencies.
• Experience supporting survivors or vulnerable individuals.
• Ability to remain calm and professional in challenging situations.
• Strong record-keeping and IT skills.

Desirable

• Experience in refuge, domestic abuse or crisis-support environments.
• Experience completing assessments or working with statutory/voluntary agencies.
• Understanding of the Empowerment Star.
• Relevant domestic abuse training or willingness to undertake training.

Location: CIS Office, Milton Keynes
Hours: 30 per week
Salary: £20,186.40
Contract: Permanent
Closing Date: 4.11.2025

About Us

MK Act is a long-established domestic abuse charity with over 50 years’ experience supporting individuals and families across Milton Keynes. We provide safety, refuge, advocacy, crisis intervention and long-term support, helping survivors rebuild their lives with dignity and security.

We are seeking a compassionate and organised Triage & Helpline Advisor to join our Crisis Intervention Service. You will be the first point of contact for survivors seeking help—providing helpline response, triage, initial risk assessment, safety advice and access to appropriate services. This role suits someone calm under pressure, confident handling safeguarding concerns and committed to trauma-informed, survivor-centred support.

Why Join Us?

• Make a meaningful impact for individuals experiencing domestic abuse

• Supportive, specialist team

• Professional development and specialist training

• 25 days’ annual leave (pro rata) + bank holidays

• Additional paid birthday leave

• Free annual eye test

• Opportunity to grow within an expanding charity

Key Responsibilities

Client Support & Casework

• Answer the helpline as the first point of contact for survivors.

• Provide immediate advice, information and short-term follow-up support.

• Complete DASH risk assessments, safety plans and initial needs assessments.

• Support access to refuge accommodation locally or out of area.

• Provide clear information on housing, legal options, health services and signposting.

• Maintain accurate, confidential records and escalate risk appropriately.

• Promote a trauma-informed, survivor-focused approach.

Service Delivery & Teamwork

• Support the smooth running of the Crisis Intervention Service.

• Manage referrals, appointments and office systems.

• Contribute to service development and evaluation.

• Support volunteers and encourage inclusive practice.

Multi-Agency & Partnership Work

• Provide advice to professionals and promote MK Act services.

• Maintain positive working relationships with partner agencies.

Safeguarding & Compliance

• Work within safeguarding policies and make timely referrals.

• Liaise with managers and statutory partners on safeguarding concerns.

• Follow confidentiality, data protection and organisational procedures.

Administration & Professional Standards

• Complete administrative tasks, including data entry and diary management.

• Maintain required standards and attend training, supervision and performance reviews.

About You

You will thrive in this role if you are empathetic, organised and confident supporting people in crisis.

Essential

• Knowledge of domestic abuse and its impact on survivors and children.

• Understanding of risk assessment, safety planning and safeguarding.

• Excellent communication skills and confidence working with multiple agencies.

• Experience supporting survivors or vulnerable individuals.

• Ability to stay calm and professional under pressure.

• Strong record-keeping and IT skills.

Desirable

• Experience in domestic abuse services or crisis support.

• Experience completing risk assessments or working with voluntary/statutory agencies.

We are excited at the potential to bring our heritage to life through our Heritage Fund project 'St Richard's 60:60 - celebrating our first 60 years and preparing for the next'. The National Lottery Heritage Fund have awarded us £248,000 to develop a £3.5m project which will restore our iconic Modern church and celebrate it's first 60 years as a launchpad for the future.  Our goal is to give our Grade II church a secure and sustainable future as a home for a thriving church and a welcoming flexible space for community groups and activities. 

St Richard's Church was opened in 1966 in the heart of a new housing estate alongside a new Primary School, with which it has a strong and supportive working relationship. It is a striking and flexible building with a strong local presence.  It has significant architectural and artisic features and the hyberbolic paraboloid roofs are amongst the few remaining examples in the country. However the roof covering is failing and the timber roof shells are deteriorating rapidly, leading to it being placed on the Heritage at Risk Register in 2025. Our Heritage Fund project will repair and restore the building and provide engagement opportunities bringing its heritage to life while meeting community needs. 

The Community Engagement and Activity Plan Consultant will:

• provide expert advice on the development of the Activity Plan and Activity Action Plan, drawing on comparator projects and following The National Lottery Heritage Fund guidelines and Heritage 2033 Strategy.
• draw up and deliver a consultation programme with the Project Steering Group, building on the work already undertaken and plan and lead pilot heritage activities during the development phase
• develop relationships with existing and potential stakeholders connected with the development and delivery of the Activity Plan.
• research and prepare an Interpretation Plan to inform the Activity Plan and Action Plan
• produce a complete Activity Plan that meets current Heritage Fund requirements, including a detailed budget, timeline and any supporting briefs or job descriptions required for delivery.  

We were delighted to be awarded £248,000 by The National Lottery Heritage Fund and we are now seeking an energetic and experienced fund raiser to join the team to develop our £3.6m heritage project ‘St Richard’s 60:60 – celebrating our first 60 years and preparing for the next’.  We are currently also recruiting a Project Manager and Community Engagement and Activity Plan Consultant and Business Plan consultant and Evaluation consultant will be appointed in the New Year. The project is to restore our iconic Modern building and celebrate the first 60 years of our Church as a launchpad for the future.

St Richard’s church was built in 1964 in the heart of a new housing estate alongside a new Primary School. It is a striking and flexible building with a strong presence forming part of the Ham Riverside identity. It has a number of significant architectural and artistic features acknowledged by its Grade II listing and its timber hyperbolic paraboloid roof is one of the few remaining examples in the country. However the roof covering is failing, and the unique timber shell construction is deteriorating rapidly. The seriousness of this is evidenced by its inclusion on Historic England’s Heritage at Risk Register.  Our goal is to give our church a secure and sustainable future as a home for a thriving Church and a welcoming space for community groups and activities.  Our Heritage Fund project will repair and restore the building and provide opportunities to bring its heritage to life for local residents and visitors from wider afield, while meeting community needs.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Mental Health Support Administrator
Reference number: 316
Salary: £23,809 per annum FTE, inclusive of Outer London Weighting (OLW).
Contracted hours: 37.5 hours per week Monday - Friday 9am – 5pm
Reports to: Resources Lead
Contract length: Permanent
Working base: Watford Wellbeing Centre (with occasional travel to Borehamwood)

We have a vacancy for a Mental Health Support Administrator to join our team.

As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind Network (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.

About Us

Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18-year-olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.

About You, the Role and the Team

This role sits within a team who respond to all of our day time telephone support calls and general enquiries into the Charity. The team report into our Finance and Resources Director who oversees our facilities and daytime telephone support for the wider organisation across Hertfordshire. As a member of this team, you will be based in our Watford centre (with requirements to travel to other centres as required) welcoming clients and individuals as they attend appointments in the centre alongside provision of mental health first-line support on the phone, responding to calls coming in between 9am-5pm Monday to Friday

Key responsibilities

• To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
• To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
• To complete and process referral forms, liaising with Service Users and colleagues
• To accurately record client information onto the database.
• To support the smooth running of the Wellbeing Centres
• To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
• To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
• To maintain the notice boards with relevant and up to date information

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 5th December 2025 at 5pm.
Interviews to be held on a rolling basis.
N.B. Please quote reference number 316 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

HR Officer

Location: Remote (Occasional travel to one of the offices in Southampton, Welwyn Garden City, Glasgow, Plymouth, Manchester and Birmingham)

Salary: Up to £150 per day depending on skills and experience

Hours: Part time (22.5 hours per week)

EDT is an educational charity established over 40 years ago and we are going through an exciting period of transformation. We are looking for a motivated and creative person to join our dynamic team and work with our partners and volunteers to create and deliver our projects and experiences to young people interested in STEM and future (META) skills.

Our vision is to create a society which empowers young people, regardless of their backgrounds, to be excited by STEM opportunities and to be inspired about their potential developing the next generation of the UK workforce.

Our mission is to inspire young people, ensuring they have the opportunity and confidence to reach their full potential, enabling them to contribute to their communities and improve their social mobility. We do this by connecting them with industry and inspiring STEM role models, exploring pathways from education to employment, developing a broad range of skills to improve their work readiness and celebrate their achievements through Industrial Cadets Awards at each milestone.

EDT is committed to encouraging equality and diversity among our workforce, Trustees, and the programmes that we run. The aim is for our workforce, governing structures and the programmes that we run, to be truly representative of all sections of society, and for each EDT Employee, Volunteer and Participant to feel respected and able to give their best.

The Role

The HR Administrator will provide essential administrative and coordination support across the charity, ensuring that HR processes run smoothly and efficiently. As a small operational team with limited capacity, we are seeking additional support to ease the administrative workload currently carried by managers and the Finance & HR Manager. The postholder will help ensure staff are onboarded and supported consistently, that key HR tasks are completed on time, and that accurate records and documentation are maintained. This role focuses on strong organisation, attention to detail, and customer service rather than HR expertise, with access to external HR advice available when needed.

Key Responsibilities

Recruitment & Interview Administration

• Post job adverts and support recruitment administration, including scheduling interviews and coordinating candidate communications.
• Assist hiring managers with preparing interview materials and ensuring recruitment documents are filed appropriately.
• Carry out pre-employment compliance checks such as right-to-work verification.

Onboarding & Offboarding

• Prepare and issue contracts of employment and set up new starters in the HR portal.
• Calculate and communicate holiday entitlement for new starters.
• Support new employees during onboarding by responding to routine queries and ensuring required information is collected.
• Manage DBS/PVG applications and renewals, ensuring certificates are returned and recorded. Track references
• Support the offboarding process: acknowledge resignations, confirm holiday balances, and ensure all documentation is completed.

HR Administration & Employee Lifecycle Support

• Process changes to staff records including hours changes, contract updates, promotions, or flexible working arrangements.
• Maintain accurate and up-to-date employee information in the HR portal, including absence recording.
• Respond to day-to-day HR queries from staff and managers, signposting to the Finance & HR Manager or external HR support when needed.
• Update HR templates, documents, and policies on the HR portal.
• Monitor and track probation reviews and send reminders to managers.

Compliance, Training & HR Systems

• Track and record completion of mandatory training (e.g. safeguarding, GDPR, health & safety).
• Ensure digital and paper records comply with GDPR and safeguarding requirements.
• Assist with the implementation and ongoing administration of a new HR system or portal. Support the annual review of HR policies by updating documentation and coordinating communication

Skills and Qualifications

• Experience in an administrative or coordination role, preferably within a busy office or operational environment.
• Exposure to HR processes (such as onboarding, record-keeping, or recruitment admin) OR a willingness to learn and develop HR process knowledge.
• Good understanding of the basic steps involved in HR administration (e.g., issuing contracts, updating records, tracking absence).
• Strong organisational skills with the ability to manage multiple tasks, prioritise effectively, and maintain attention to detail.
• Confident in using digital systems and maintaining accurate records; experience with HR systems is helpful but not essential.
• Clear and professional communication skills, both written and verbal.
• Ability to handle confidential information appropriately.
• Proactive, reliable, and able to work independently within a supportive team structure. Competent user of Microsoft Office/365 (Word, Excel, Outlook, Teams).

Desirable

• Experience providing administrative support in a charity, education, or small-team environment.
• Familiarity with safeguarding, mandatory training requirements, or DBS/PVG processes. Experience supporting organisational processes or system implementation.

To Apply

 If you feel you are a suitable candidate and would like to work for EDT, please do not hesitate to apply.

Please note: Although this advert is scheduled to run for a month, interviews will take place on a rolling basis and the vacancy may close early.

READY TO HELP BUILD SOMETHING THAT MAKES A DIFFERENCE?

LOOKING FOR AN OPPORTUNITY TO LEARN AND GROW WITH A START-UP?

WE’RE RECRUITING AN ASSISTANT TO THE FOUNDER…

Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access the support they need.

We are looking for an assistant to work closely with founder Mark Johnson. This is a hands-on role which could be for someone early in their career who wants a chance to learn, take on real responsibility, and be part of building something meaningful. It will suit someone who is organised, curious, and keen to develop.

This is a varied role in a start-up environment. Things are still being built, processes are developing, and we need someone who brings order, accuracy, and a calm, positive attitude.

We’re looking for someone who:

• Has strong academic ability and can pick things up quickly
• Is organised, meticulous, and takes pride in keeping things in order
• Is interested in social justice and wants to understand our sector
• Has an open, willing attitude to learn and develop
• Can use digital and AI tools to simplify tasks
• Communicates clearly and can write simple, accurate notes and emails
• Is based in the South of England and willing to travel

This role may not be the right fit if:

• You prefer large, structured organisations with established systems
• You are mainly looking for visibility, status, or a defined career track
• You are not comfortable with varied tasks or learning as you go

WHAT YOU’LL DO

• Communication support: Draft emails, prepare short notes, and help keep Mark up to date with actions and priorities
• Organisation: Keep diaries, documents, and information in meticulous order
• Meeting support: Join conversations, take clear notes, track actions, and ensure follow-up happens
• Research: Collect short summaries, stats, and key information about our sector (addiction, mental health, homelessness, poverty, justice)
• Fundraising and bids: Assist with drafting, formatting, and preparing proposals and applications
• Documentation: Prepare simple business cases, summaries, or briefing papers
• Operations: Support basic bookkeeping tasks, receipts, and expense organisation
• Learning and development: Take on a variety of new tasks as skills grow

EQUALITY & DIVERSITY.

Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.

Head of Technology & Data

Permanent. Full time. Hybrid working (2 days per week in the officer)

Location: This role can be based in the UK (Cardiff, Edinburgh, London, Warrington), or in one of our global hub sites (Abuja, Bogota, Dhaka, Nairobi, New Delhi)

Salary:

UK £81,314 (London), or £76,432 (Cardiff, Edinburgh, Warrington).

Global - Competitive salary for each location

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Director of Finance and Corporate Governance, the Head of Technology & Data will champion the development, implementation, and use of information technology and data throughout Christian Aid, creating a culture of innovation and empowering IT users.

Some of the main areas of responsibility for the Head of Technology & Data include:

• Responsible for building, supervising and maintaining a highly available and secure enterprise infrastructure including 24x7 cloud servers, mobility and remote access services and Azure Active Directory.
• Develop a road map for the strategic development of technology and data functions which incorporates system upgrades, installations, and conversions to ensure smooth transitions and optimised functionality for all users.
• Manage ITIL compliant processes including change management and service transition striving for innovation, reliability, and alignment with organisational goals.
• Collaborate proactively to develop strategies that enhance client services, amplify user efficiency, and inspire creative solutions to emerging challenges.
• Inspire and empower ICT staff by hiring, training, mentoring, and appraising team members, cultivating a culture of continuous development and excellence.
• Oversee network administration and network engineering (VPN, VOIP, Wan or relevant emerging technology) in key sites.
• Foster adaptability within ICT staff to align with evolving user needs, emerging technologies, and varied team dynamics.
• Maintain accurate documentation of systems, policies, and processes, ensuring clarity and accessibility for users and team members.
• Deliver user support through responsive helpdesk services and technical solutions tailored to client needs.
• Foster a culture of innovation ensuring Christian Aid are at the forefront of technological advancements to identify and implement solutions that align with organisational values and goals.
• Manage ICT budgets responsibly, ensuring financial integrity in purchasing, planning, and reviewing resources.
• Develop robust ICT policies related to system architecture, security, disaster recovery, standards, and service delivery to ensure business continuity and uphold organisational resilience.
• Build strong long-term partnerships by negotiating and managing vendor, outsourcer, and consultant contracts to ensure value-driven outcomes

About you

Who we are looking for:

Essential:

• Degree level or equivalent with an MCSE.
• Extensive experience of the management of ICT services, including strategy development.
• Extensive experience of Project Management.
• Advanced communications and problem solving skills.
• Highly detailed knowledge of a broad range of information and communications technologies including server, desktop and network hardware and operating systems, application development, information security, internet technologies, support services, systems management tools.
• Advanced leadership and team management skills.
• Substantial supplier management experience.
• Highly developed appreciation of the interaction and impact of business and ICT strategies and operations.

Desirable:

• ITIL Foundation, Practitioner.
• Knowledge and experience of satellite communications.
• Knowledge and experience of telephony and conferencing solutions.
• Experience of multi-site delivery of ICT solutions, ideally in a multinational context.
• Hands on experience of managing resources on Microsoft Azure platform.
• Experience of network and application security implementation.
• Use of systems management and monitoring tools.
• Knowledge of emerging technologies.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Salary: £24,938.55 per annum

Location: Shelter shop, Montrose

Contract: Permanent

Hours: Full time 37.5 per week

Closing date:  Wednesday 10th December at 11:30pm

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Montrose shop.

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.