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Supporter Relations Executive
The Supporter Relations and Fundraising Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, in order to ensure a first-class supporter experience.
The Supporter Relations Executive will be responsible for delivering supporter facing engagement activities ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. This role primarily works within the Supporter Relations sub- team alongside other Executives. To ensure appropriate resourcing across the wider team and maintain SLAs, the role will also carry out donation processing and other operational tasks relating to supporter activities, where required.
We have 2 roles available.
Key Responsibilities:
Supporter Enquiry Management
· Provide exceptional supporter care, ensuring every supporter and member of the public enjoys an outstanding experience when engaging with the charity, in all communications: inbound telephone calls, emails, social media messages and enquiries by post.
· Respond to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials, within a timely and professional manner.
· Receive and respond to feedback and complaints from members of the public and supporters, as the first point of contact in the team, escalating where required.
· Ensure the integrity of the CRM database, Salesforce, by amending supporter records accurately, including coding of and processing donations.
· Promote fundraising, engagement and retention opportunities when communicating with supporters, using a range of initiatives to explain the positive impact of their donations in contributing to the charity mission, ‘for a cure’.
· Ensure formal guidelines and best practice are adhered to in relation to Direct Debits, Gift Aid, FR codes of Fundraising Practice, Gambling Commission, and Data Protection Act.
Supporter Stewardship:
· Engage in outbound telephone calls and written communications to increase the value of, or to retain supporters; this will include thanking, stewardship activity, obtaining Gift Aid declarations and vulnerability checks.
· Support the Fundraising Relationship team to manage accounts specific to their regions, to ensure excellent supporter stewardship.
· Effectively and consistently seek opportunities to build networks among our fundraising community, ensuring these are directed to appropriate fundraising teams.
· Seek opportunities for repeat fundraising, by identifying opportunities and engaging with supporters as part of our re-engagement process.
· Manage the supporter follow‑up process to ensure funds are received promptly and accurately.
· Engage supporters in the best practice in ‘in aid of’ fundraising policies and deliver promotion of this opportunity.
Knowledge, skills and experience needed:
· Experience of working in a customer facing role.
· Experience of handling queries and complaints.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Confident and engaging telephone manner.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· A professional and hard-working team player with a positive and collaborative work ethic.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
The Life Coaching service empowers and encourages individuals to bring about lifestyle changes that will help to restore confidence, hope, purpose and facilitate positive progress. The Life Coaching Co-ordinator will be first point of contact for all referrals into the Life Coaching service and will arrange appointments and complete the initial telephone triage, as well providing and co-ordinating a comprehensive administration service, updating CRM and liaising with our associate coaches. Alongside the co-ordination of administrative services, the Life Coaching Co-ordinator will work with a small caseload of coaching clients, supporting individuals with a time limited, outcome focused coaching approach, including development of personal skills and coping strategies to enable individuals to make lasting positive change. The Life Coaching Co-ordinator will be committed to working towards a qualification in Life Coaching (minimum level 3).
Key responsibilities
· Co-ordinate and complete all administrative tasks for referrals into the Life Coaching Service.
· Co-ordinate and complete triage appointments, explaining the purpose of Life Coaching and assessing suitability for the service, while remaining objective and professional.
· Signpost or refer individuals to alternative services within Ben if Life Coaching assessed as not being suitable, ensuring that all individuals feel well informed and encouraged to access appropriate support.
· Co-ordinate and maintain the waiting list for Life Coaching.
· Manage a small caseload of individuals for 6- 8 sessions of Life Coaching in a time limited, outcome focused approach whilst working towards a Life Coaching qualification.
· Attend monthly professional coaching supervision with the life coaching team and caseload reviews with the Life Coaching Manager.
· Attend and actively engage with the Life Coaches weekly team meeting.
· Encourage and empower individuals to identify their goals and aspirations, setting out actions and using coaching tools and techniques to support their individual’s needs.
· Inform Case Managers and other referral sources of waiting times, ensuring effective two-way communication about individuals referred to the Life Coaching service.
· Identify any SASH or Safeguarding concerns and escalate where appropriate any case/situation where any individual is deemed at risk.
· Have knowledge of Silvercloud and other services within Ben and externally to promote best outcomes for the individuals.
· Maintain appropriate electronic and written documentation including assessment notes, journey logs and communication records by using SharePoint and the Microsoft Dynamics CRM (as applicable).
· Provide reports on individuals engaged in Life Coaching, as and when required.
· Support the continual development of the Life Coaching Service.
· There may be times when the Life Coaching Co-ordinator will be required to support. additional duties and / or projects. This will be discussed with the Life Coaching Co-Ordinator and agreed with their Line Manager.
This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended as necessary.
Our Values
· Passionate
· Respectful
· Inclusive
· Driven
· Empowered
Job Specific Competencies
Technical knowledge
· Working knowledge of triage and conducting assessments
· Knowledge of best practice for managing a case load
· Knowledge and understanding of a broad range of Health & Wellbeing issues affecting individuals
· Working knowledge of GDPR, Safeguarding & SASH (Suicide and Self-Harm) policies and procedures
Skills
· Strong co-ordination and administration skills
· Strong telephone and video communication skills
· Ability to build rapport
· Ability to use effective and ethical judgment
· Ability to work collaboratively within a team and across a team
· Ability to effectively and professionally manage a caseload of individuals
· Proficient in the use of Microsoft 365, SharePoint and CRM
· Ability to work calmly under pressure
· Ability to sensitively and professionally support clients presenting as at risk or in crisis to themselves or others
· Ability to work sensitively and professionally to promote inclusion for clients with neurodiversity, of different cultures, races, genders, ages, identities and abilities
· Ability to prioritise own workload and work under own initiative
Qualifications required
· Not specific qualifications required for this role
· Will be required to work towards a qualification in Life Coaching (minimum Level 3)
Experience required
Essential
· Co-ordinating appointments and triage/needs assessing
· Administration and record keeping
· 2 years’ experience of working with individuals in any time limited, solution focused way
· Experience of working with individuals in a health and wellbeing setting
· Ability to demonstrate competencies required to undertake the duties associated with the post
· Experience in working effectively with people from diverse social and cultural backgrounds
Desirable
· Experience of working within a clinical setting
· Experienced working with telephone or digital interventions
· Working knowledge of Microsoft Dynamics CRM
· Experience of managing risk related to duty of care and / or self-harm and suicide
This job is suitable for someone who…
· Shares our ambition to save the lives of our automotive family, with a passion and commitment to using data and insights to make a positive difference to people’s lives
· Is proactive and enjoys interacting with people.
· Has values which align with the organisations core values and is committed to upholding high standards of integrity and accountability.
· Is passionate about people and their importance in making an organisation successful.
· Has empathy with Ben’s mission, vision and values.
· Can be supportive and inclusive to all team members in Life Coaching and the wider team at Ben.
· Is professional, supportive, and inclusive to all individuals accessing support.
· Can hold appropriate professional boundaries.
· Will engage with continuous professional development and maintain professional registration or membership (when applicable), to improve knowledge, develop self-awareness and enhance professional skills.
· Seeks to enhance and continuously improve self and the services we provide.
· Is flexibility and be adaptable.
· Is conscientious and motivated to deliver to deadlines.
· Is creative and take a solution focused approach.
· Is open and honest and demonstrate integrity.
· Has a desire to help and support others.
· Is approachable.
· Is passionate about the services we deliver.
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.
About us:
At the UK Cyber Security Council, we’re here to connect, champion and charter the UK’s cyber security profession. Our work is driven by a diverse group of experts, volunteers and partners who bring energy, insight, and commitment to everything we do. Through setting the standards for competence and ethics, awarding professional titles, and supporting more people to get into a career in cyber, we’re on a mission to grow and empower the UK’s cyber security workforce. The Council is the non-regulatory body for the UK’s cyber security sector, and are responsible for holding and developing the UK’s Cyber Security Professional Register. Professionalisation of the sector is still in its early phases of implementation but we have, to date, launched eight specialisms across four professional titles (Associate, Practitioner, Principal and Chartered). We have a growing register of cyber security professionals and an ambitious plan to grow this over the next three years.
We are seeking a dedicated and hardworking Administrator, to join the professionalisation team and provide key support across several work streams, but predominantly for the directly delivery of the Associate professional title.
Main Duties and Responsibilities
Key Responsibilities and Functions:
Professionalisation Registration Support Process
• Following clear work instructions to verify individuals hold claimed qualifications.
• Maintaining organised SharePoint areas where assessors can access application materials.
• Maintaining Monday com boards to provide visibility on assessor workloads and application progress.
• Booking interviews and training in a timely manner; maintaining shared calendars.
• Communicating with applicants and assessors to gather further evidence.
• Developing familiarity with the registration process in order to make suggestions for potential improvements.
• Supporting monitoring, evaluation, learning and quality in the professional registration process.
Customer Service
• Monitoring shared inboxes; replying to queries from the public using appropriate template answers.
• Escalating customer service questions to appropriate senior staff members.
• Developing familiarity with the Council's various areas of work to appropriately triage and answer customer service queries.
• Collecting and appropriately filing evidence from stakeholders, appellants and complainants as part of the Council’s ethical complaints and Licensed Body appeal processes.
Volunteer Support
• Providing admin support to onboard volunteers to the Expert Volunteer Panel and Technical Advisory Panels.
• Supporting volunteers to access resources and guidance to carry out their duties.
• Supporting with the administration of volunteer events and recognition initiatives.
• Liasing with volunteer moderators for their availability and following up on completion as required.
Team Support & Ad-Hoc Duties
• Providing cover for other administrative roles in the event of leave, illness, etc.
• Picking up administrative support tasks for the wider team when as required.
• Contributing to conversations and decision-making for the wider team; providing feedback to peers and leadership.
• Occasional event support and attendance for in-person meetings when required.
• Developing familiarity with the work of the Council; the cyber security profession and industry; professional registration and professionalisation broadly.
Person Specification
Essential:
Experience and Skills
• Using databases, CRMs or work management systems.
• Strong organisation and time management skills.
• Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines.
• Proficient use of digital platforms for meetings & collaboration such as Microsoft Teams.
• Experience of Microsoft applications including PowerPoint, Excel, Outlook and Word.
• A willingness to offer feedback and suggestions for improvement
• Awareness of data privacy and GDPR
• Experience of working in a similar role which has included a customer facing element.
Interpersonal Skills
• Excellent written and verbal communication skills.
• A team player who can work independently.
• A positive and solution focussed attitude.
Next Steps
Closing Date for Applications: Monday 01 June | 09:00am
Interviews: June 2026.
Start date: As soon as possible.
Equal Opportunities Statement:
We actively encourage applications from a wide range of people from diverse backgrounds to apply for our positions as we are committed to having a team that is made up of diverse skills, experiences, perspectives and abilities. We actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect as we want to encourage everyone in our business to reach their potential. Please do let us know of you need any additional support or adaptations made to the application process, and we will do our best to accommodate.
Please send your up-to-date CV, along with a covering letter showing how you meet
the personal specification and key duties.
The client requests no contact from agencies or media sales.
SALARY: £20k (FTE £25k)
WEEKLY HOURS: 28
CONTRACT TERM: Permanent
WORKS TO: Operations Manager
LOCATION: Broadgreen Community Centre, Salisbury Street, Swindon, SN1 2AN
APPLICATION DEADLINE: Friday 29th May - 5PM
PURPOSE OF THE ROLE
The Advice Centre is central to our work. The advice we provide offers clarity and confidence. When people understand their circumstances, they feel safer. In moments of uncertainty, clear guidance can make a massive difference, and that’s why we’re here to offer support that helps our Visitors feel safe, informed and understood. This role administrates the operational service within the Advice Centre, triaging the needs of Visitors and coordinating Advisor and volunteer appointments.
ROLE RESPONSIBILITIES
ESSENTIAL CRITERIA
DESIRABLE CRITERIA
The client requests no contact from agencies or media sales.
Job Title - Senior Billing Officer and Coordinator
Contract - Permanent
Hours - Part time 0.6 FTE (21 hours per week) or 0.8 FTE (28 hours per week) with some flexibility around working hours
Salary Range - £30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6FTE and £24,000 to £32,000 for 0.8FTE)
Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.
About the role
This role will coordinate, oversee and supervise the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play an important role in CCLC’s financial and operational sustainability. Working with the Managing Director of Legal Practice, the Heads of Department and Coram’s central finance team, the key objective of the role is to help maximise the unit’s legal aid billing in controlled work, certificated work and inter partes costs. It will also oversee private fees billing. The post-holder will oversee the smooth running of legal aid billing. In this role, the post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency.
The role would suit a legal aid billing professional with significant direct hands on experience of a range of types of civil legal aid billing (including controlled and certificated work) and an understanding of the challenges of legal aid. The ideal candidate will have experience of supervising the work of others but support and training will be provided. We are looking for someone who is interested in developing into management, is a proactive problem solver, is highly organised and able to maintain oversight over different workstreams ensuring progress. In addition to legal aid experience, they will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. They will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of practice areas.
This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the working hours days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the postholder may require some occasional travel.
For further information on CCLC please visit our website.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Sunday 7th June 2026 at 23:55
Test and Interview date: Week commencing 15th June 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Hours: Full time with 20% study time
Pay: £22,380 per annum
Duration: 20 months
Location: UK-Med Office, Manchester (Hybrid working available)
Are you a capable individual with a passion for HR and making a difference in the world?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
Our HR and Membership Team ensure we have the right people with the right expertise available at the right time. We work with around 50 core staff members and the UK-Med Register, a group of over 850 health and humanitarian professionals who are ready to deploy international in our emergency responses. We maintain the capability to staff any emergency response required, including being able to provide a team of 60 health professionals to staff a fully functional field hospital anywhere in the world within 72 hours.
We are recruiting for an HR Apprentice who will support all HR processes with a particular focus on the end-to-end recruitment and vetting of health professionals and key support roles. This apprenticeship will provide you with hands-on experience and the opportunity to learn and grow within an international humanitarian context.
Our ideal candidate will be eager to learn, able to work at pace, manage multiple priorities simultaneously, and have a passion for building a career in HR. You will have strong planning and interpersonal skills and be able to demonstrate excellent attention to detail.
We offer a competitive apprenticeship salary and benefits along with a friendly working environment and the opportunity to make a real difference through an important role in our humanitarian programming.
How to apply
We strongly recommend that you read the Candidate Information Pack – HR Apprentice - May 2026 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Response to the following question:
Please apply as soon as possible and no later than Tuesday 19th May 2026.
Applications for work in the UK can only be accepted from people with an existing right to work in the UK.
Apply if in a Different Field or Higher Level, Especially for Those Without Related Experience or Qualifications
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care Service inTower Hamlets. No personal care or experience required, just the right values.
£23,088.00 per annum, working 30 hours per week.
Fixed Term Contract for 12 months.
Our benefits include:
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
All our customers are referred to our service through the Mental Health Social Care Resource
Allocation panel (RAP) Pathway in conjunction with Harrow council and other statutory partners.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
What you'll bring:
Essential:
Desirable:
About us:
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a fast-growing suicide prevention charity delivering immediate, human support to people in crisis across Bristol. This is a leadership role at the heart of a frontline organisation where your work will directly shape life-saving services.
We provide rapid support through our Listening Hub, on-foot Response Team, and community outreach. Our model is rooted in compassion, accessibility, and meeting people where they are without barriers or delay.
As Charity Manager, you will lead the day-to-day running and development of the organisation, ensuring our services are safe, consistent, and responsive. You will oversee operational delivery, support and develop staff and volunteers, and help shape the systems that allow our work to grow sustainably.
Benefits
What You’ll Do
What We’re Looking For
Essential Experience
Desirable Experience
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Supporter Care Officer role. This pivotal position involves providing exceptional support to supporters through various communication channels, ensuring they feel valued and engaged while managing data accurately to support organisational goals.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.
The Partnership and Infrastructure Manager will focus on driving participation growth within communities by working in partnership with key stakeholders, including Leisure providers, Active Partnerships, and National charities, to create inclusive and sustainable opportunities.
Purpose of the Job
· To develop and expand the boccia community infrastructure, increasing access and participation.
· To build and strengthen strategic partnerships that create more opportunities for people to play boccia.
· To coordinate and deliver the implementation of Boccia England’s action plans within key place-based locations.
As Partnerships and Infrastructure Manager you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.
We are looking for someone who can make a positive contribution to our charity and use their experience and skills to support our work. The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.
Accountability and Objectives of the role
Strategic Focus
England operational plan
Relationship Building – Lead the initiation and development of a nationwide regional community boccia infrastructure model.
Programme Development
Finance and Budget Management - Ensure effective processes are in place to manage and report on budgets.
EDI and Safeguarding
General Requirements
For further details of the role please access the Job Descripton by visiting the Boccia England website under the careers section.
To create positive, engaging and accessible opportunities for physically disabled people to play boccia.
The client requests no contact from agencies or media sales.
Join Addiction Family Support
Addiction Family Support is the leading UK-registered charity supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.
The role: Family Support Worker (Bereavement)
As a Family Support Worker at Addiction Family Support, you will be responsible for delivering a range of services to provide crucial emotional and practical assistance to individuals bereaved (and affected) by the loss of a loved one due to addiction. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.
Our service delivery takes place via several methods, including taking calls on our telephone Helpline, responding to emails through our email service and delivering remote 5-Step Method informed intervention to individuals and groups via an online platform.
Working patterns are flexible and you may be expected to work on a rota basis, and we would hope to be able to offer more hours per week in time when funding allows it.
You will need to be confident in your ability to provide support via a variety of remote and digital platforms, being able to respond to immediate requests for support. You will be an active and involved member of our team and contribute to all aspects of our work to help us achieve our strategic goals and work towards achieving our vision.
Responsibilities:
Ongoing support
As a Family Support Worker (Bereavement), you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide.
Join our team of change-makers
Are you ready to make a difference? We're on the lookout for a vibrant, enthusiastic, proactive and collaborative individual with the right skills and experience to become part of our incredible charity.
Be part of something special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an award-winning journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
The deadline for submitting applications is 5.00pm on Friday 29 May 2026.
Interviews will be held w/c 8 June 2026.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.
AT Beacon Project Support Officer (Operations & Data)
Salary: £26,500 – £28,000 per annum (depending on experience)
Contract/hours: 12-month fixed term (with potential to extend) | 35 hours per week (flexible, with occasional evenings/weekends)
Location: Hybrid – Office / Home / Community Sites (Lambeth)
About the Role
This is a pivotal role at the centre of a growing, community-led health initiative. The Project Support Officer (Operations & Data) will play a key part in coordinating day-to-day operations, monitoring performance, and ensuring the smooth delivery of the AT Beacon Project.
Key Responsibilities
Person Specification
Why This Role Stands Out
Opportunity to shape a growing community health model, work with senior leadership, and make a visible impact on health inequalities.
How to Apply
If you are passionate about advancing health and wellbeing in Lambeth and possess the drive to make a tangible community impact, we invite you to apply.
To be considered, please submit your CV along with a completed application form.
Closing date: 11 June 2026.
STRICTLY NO CONTACT FROM AGENCIES OR MEDIA SALES
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video telling us why you think you'd be a great fit for our team.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
About The Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at local level.
Inclusion and Accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
About the role
As the Project & Programme Manager, you will ensure projects and programmes are delivered on time, within budget, and to specification, enabling the organisation to achieve the intended outcomes and impact while prioritising work that delivers the greatest value relative to cost and effort.
Contract and hours: Fixed term, part-time, 21 hours per week.
Staff Benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 27 May 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Location: Home Based in Hillingdon, Hounslow or Ealing
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You’ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant.
You’ll empower people affected by Parkinson’s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible.
What you’ll do:
Provide in depth, person-centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy
Respond to enquiries through a range of channels and areas based on service need, keeping accurate, up to date online client records in line with practice
Make best use of time in providing an effective client service
Recognise and respond to potential safeguarding situations using established procedures
Provide information on a variety of health and social care issues, including appropriate emotional support, employment and welfare benefits guidance and advocating with and on behalf of clients
What you’ll bring:
Background and/or current experience in health and social care
Experience of providing health and social care information through a range of channels
Well-developed telephone skills including active listening and questioning
Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care
Experience managing a complex caseload effectively and efficiently
Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar
Live in the area covered by the role (West London) with the ability to travel and work flexibly
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held from 3 June 2026 via google meet.
The successful candidate will be required to:
Live in the area specified - West London boroughs of Hillingdon, Hounslow or Ealing, and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport
provide their own broadband service with a minimum download speed of 2Mb
have a confidential space in which to work
provide occasional cover on Saturdays and/or Bank holidays
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.