Jobs

This is a new role within the Individual Giving team, supporting our ambition to grow and develop unrestricted income. The Fundraising Assistant will help plan and deliver high-quality print and digital communications that recruit new supporters, engage existing donors, and promote a range of ways to give, including regular giving, gifts in Wills, and DIY fundraising.

Working closely with colleagues across Individual Giving and the wider organisation, you will gain hands-on experience of a broad range of fundraising and marketing techniques. You will support the delivery of fundraising activity while contributing ideas that help shape future Individual Giving approaches, improve supporter experience, and maximise long-term giving.

This role is ideal for someone looking to build a career in fundraising, with opportunities to develop skills across campaigns, communications, events, and supporter stewardship

About you

Experience / Qualifications:

· Educated to degree level or able to demonstrate relevant transferable experience in fundraising, marketing, communications, administration or a related field.

· Experience supporting projects or campaigns within fundraising, marketing, communications or events, either through paid employment, volunteering or placements.

· Experience working collaboratively as part of a team to deliver activities to agreed deadlines.

· Experience following administrative processes, managing multiple priorities and maintaining accurate records.

· Experience using Microsoft Office and confidence learning to use new systems and digital platforms. Experience of working with databases or CRM systems would be an advantage.

· An interest in fundraising, marketing and the charity sector, with a willingness to develop knowledge of Individual Giving.

Behaviours / Personal Attributes:

· Well organised and agile, able to manage competing priorities with appropriate support.

· Motivated and enthusiastic, with a proactive approach to learning and personal development.

· Collaborative and supportive, with the ability to work effectively across teams and with a range of colleagues.

· Friendly and professional, with a positive approach to building relationships.

· Curious, creative, and open to new ideas, with a willingness to contribute suggestions and learn from others.

Why join us?

The opportunity to work for an organisation that is taking practical action against poverty and the environmental crises to start the big changes the world urgently needs. A friendly and supportive culture, working with values driven and highly engaged colleagues, work life balance and flexible working – these are just some of the reasons we think Practical Action is a great place to work.

In the UK, our open plan offices are located in the centre of Rugby and near to Rugby train station but we also offer free parking.

In addition, we offer the following benefits:

· Full time roles are contracted at 35 hours per week.

· It is our normal practice to operate a hybrid working policy, where flexible working hours are enabled as well as remote working.

· 27 days holiday rising with continuous service, in addition to public holidays

· Pension scheme - employer contributes 10.5% of salary and the employee contributes 5%.

· Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.

· Life assurance (3 x annual salary).

· Cycle to Work scheme

· Employee Assistance Programme – access to our Wellbeing platform

· Learning and Development Opportunities

· Sit / Stand desks available in our modern offices.

About us

We are a global community taking practical action against poverty and today’s environmental crises. Across Africa, Asia and Latin America we partner with people experiencing these challenges, especially those who are unheard and excluded. Our approach is to identify what works on a local level, then adapt and amplify it across different regions, countries and continents. All of Practical Action’s work is focused on two connected areas for action - livelihoods and climate resilience – and we’re working to deliver three big, global changes:

Big change on food – to sustain people and planet

Big change on energy – clean and accessible for everyone

Big change on climate risk – safer lives, stronger livelihoods

As a Wheelchair Skills Training Coordinator, you will work directly with young people and their families, schools, colleagues, partners etc to deliver accredited training across the UK

Whizz Kidz: the facts

Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs.

Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.

We’re here to change that.

As the UK’s leading charity for young wheelchair users (9 months -25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.

And we won’t stop until they are mobile, enabled and included.

Our vision

A society in which every young wheelchair user is mobile, enabled and included.

Our values

We are young people focused, ambitious, collaborative and inclusive.

Job summary

This role will predominantly support the Service Delivery Managers and Support Officer across the UK in the effective planning and delivery of wheelchair skills training to meet the strategic objectives. The postholder will be required to work directly with young people and their families, schools, colleagues, partner organisations and professionals, delivering accredited training across the UK.

The person

You will be part of the Young People’s Services Team who provide a range of services and activities for young wheelchair users and their families. You will have a friendly and professional approach to working with families and professionals and be highly organised to manage planning, delivery and relevant paperwork for all wheelchair skills services. 

Key accountabilities

• Coordination and delivery of wheelchair skills training, travel training and train the trainer across the UK.
• Conduct on site visits prior to delivery of travel training to plan routes and inform risk assessments.
• Book relevant modes of transport for travel training sessions.
• Writing Service Level Agreements for key partners; content providers and schools.
• Obtaining information from content providers and schools, such as Public Liability, DBS and key Risk Assessments.
• Writing Care Plans & Risk Assessments.
• Ensure schools complete paperwork for accredited services and liaise with Skills & Education group regarding learners
• Sending event invites to young people and families and updating the database as required.
• Updating all documentation for events and participants onto the database.
• Promoting Whizz Kidz services to third party organisations in order to drive new applications/referrals.
• Attending events such as Kidz to Adultz exhibitions to promote Whizz Kidz and showcase wheelchair skills training.
• Ensuring feedback and monitoring data is collected at each event and at set intervals after the event in order to measure long term impact.
• Collate information for case studies to measure impact of training.
• Liaising with Trainers when required.
• Liaising with young people, families and schools as required.
• Ordering equipment and resources where needed.
• Attending Whizz Kidz services across the country if required in order to support the Service Delivery Managers and Services Support Officer.
• Attending Team Meetings and contributing to the development of Whizz Kidz services.

The post holder will also

• Work within all policies, procedures and budgets set by Whizz Kidz.
• Act at all times in the best interest of Whizz Kidz.
• Form effective working relationships with all colleagues members, volunteers and outside organisations as appropriate.
• Take responsibility for ensuring that the policies and procedures relating to Health & Safety in the workplace are adhered to at all times.
• Respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.
• Not disclose to an unauthorised person any confidential information acquired through official duties unless they have received official permission to do so.

The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.

Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

Person specification

Skills and knowledge

• Understanding and familiarity of good practice and law around child protection, disability discrimination and equal opportunities legislation, health and safety, confidentiality, and data protection.
• The ability to teach and demonstrate wheelchair skills, using a wheelchair
• Excellent organisational and planning skills
• Excellent interpersonal skills with the ability to communicate at all levels
• Ability to motivate children and young people of all ages
• The ability to deliver training using coaching/teaching skills.

Experience

• Experience of working directly with disabled children, young people and their families.
• Demonstratable experience of delivering training, teaching or coaching.
• Youth work experience.
• Experience of risk management procedures.

Personal qualities

• Alignment with our values – young people focused, ambitious, inclusive and collaborative
• Passionate about supporting young wheelchair users and creating societal change
• Ability to get on with and motivate children and young people of all ages
• Ability to multi-task, work calmly under pressure and meet tight deadlines
• Ability to work as part of a team and on own initiative
• A high degree of accuracy and attention to detail
• Good level of computer literacy, including databases

Weekend working, travel, irregular hours and overnight stays will be required. The ability to drive and have access to a car is therefore necessary.

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave

25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure

In addition to annual leave, employees get three days of paid Christmas leave.

Pension

Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health

Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan

An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

To apply please visit our website via the Apply Button.

We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.

Who we are

Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.

We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.

At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.

Who we're looking for

Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for working with volunteers and supporting people navigating the civil and family courts, then we want to hear from you. 

We’re looking for a Service Manager to join our team on a 8-month maternity cover contract. 

The role

The Service Manager will be based in the service department, and you’ll be supported by the Head of Service Delivery. 

You’ll be working with our university partner, Cardiff University, to recruit, train and supervise a high number of law students to deliver a high-quality service to our Cardiff clients. You'll also be supporting our current long-standing local volunteers, as well as continuing to recruit more local volunteers. You'll pomote the service locally to ensure that our service is accessible and well used. 

To apply, please send your CV and a cover letter about why you're the right person for the role via Charity Job.

Please note, that the start date for this role is 12th October 2026. 

Interviews: 5th of August in our Birmingham Centre

Join The King’s Trust as a Payroll & Benefits Executive and play a vital role in ensuring our people are paid accurately and on time—supporting colleagues who are transforming young lives across the UK.

This is a role for someone who can step straight into a busy payroll function, take ownership, and deliver from day one.

What you’ll bring

• Strong, hands-on experience processing payroll end-to-end in a fast-paced environment (this is essential)
• Confident managing multiple payroll cycles independently, from data input through to reconciliation and submission
• Solid knowledge of UK payroll legislation, including HMRC submissions and statutory payments
• Experience supporting pensions and benefits administration
• Advanced Excel skills, with the ability to manage and reconcile large data sets  
• A proactive, detail-focused approach, with the confidence to identify and resolve issues quickly

Who will thrive

• Someone who takes ownership of payroll end-to-end and delivers with accuracy and accountability
• Comfortable working in a fast-paced, deadline-driven environment
• Analytical and detail-driven, with a passion for getting things right first time
• A confident communicator who can support and advise colleagues clearly

Make a real impact with your expertise, supporting the people who support young people.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Payroll & Benefits Executives? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Payroll & Benefits Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Contract Type: Fixed Term for 6.00 months from the start date

Location: Any UK Trust office - a minimum of three days in the office a week, and must be willing to travel to other centres when required

Interviews: 10th or 12th August 

At The King’s Trust, we believe that great leadership creates life-changing opportunities for young people. As our Delivery Manager Capability Lead, you’ll play a key role in strengthening management and leadership across our Delivery function, ensuring managers have the skills, confidence and support they need to lead high-performing, inclusive teams.

Our ambition is to be one of the UK’s most equal, diverse and inclusive organisations serving young people. We know that achieving this starts with leadership. Through your work, you'll help build a culture where everyone feels valued, respected and able to thrive, ensuring our managers have the capability and confidence to create inclusive environments for both colleagues and the young people we support.

This is an exciting opportunity for an experienced Organisational/People Development professional who is passionate about building capability, driving positive change and turning insight into meaningful action.

In this role, you will:

• Use data, feedback and organisational insight to identify leadership capability needs and opportunities.
•  Work closely with the People and Learning team making recommendations based on data analysis and support with creating and driving sustainable and effective solutions. Support our ambition to become one of the UK's most equal, diverse and inclusive organisations by embedding inclusive leadership behaviours and approaches into management development.
• Evaluate impact, using evidence and feedback to continuously improve leadership capability and effectiveness.

Why join us?

This is an opportunity to shape the frontline management and leadership culture of one of the UK's leading youth charities. You'll work closely with senior leaders, influence how leadership capability is acquired and developed across the Delivery function, and leave a lasting legacy through the managers and teams you support.

By empowering managers to lead with confidence, inclusion and purpose, you'll strengthen the teams that support young people every day, helping more young people to break the cycle of unemployment and build the confidence and skills they need to succeed, regardless of their background or the challenges they face.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Delivery Manager Capability Lead? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or those who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Delivery Manager Capability Lead! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Neo-Natal Support Worker 

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

This role covers the South West of London, including Chelsea & Westminster catchment area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Time off in Lieu

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes

• A recommend a friend recruitment bonus scheme

• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Volunteer Services Partner
Location: EACH Office, West Road, Ipswich IP3 9SX (Opportunity for some hybrid working from home)
Travel: Required to travel to Cambridgeshire/Norfolk to collaborate with colleagues
Contract: Permanent
Hours: Full or Part-Time applicants considered, 22.5 – 37.5 hours per week
Salary: £25,000 - £27,000 per annum FTE, experience dependent. Pro rata for part time.

About Us

East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk.  Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.

In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.

Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.

We’re over 440 employees strong, with a team of more than 2,000 volunteers across the organisation including over 50 shops and a Retail Distribution Centre.

About the Role

At East Anglia’s Children’s Hospices (EACH), volunteers are at the heart of everything we do. Their compassion, energy and commitment help us provide vital care and support to children, young people and families across our region.

We are looking for a proactive and people centred Volunteer Services Partner to be the bridge between potential volunteers and the vital work EACH does.

This is an ideal role for someone who thrives in a people‑centred environment, enjoys variety and takes pride in delivering high‑quality administration support.

As one of three Volunteer Services Partners, covering EACH volunteering across East Anglia, you will play a key role in shaping the volunteer experience – connecting passionate individuals with impactful and varied opportunities at EACH.

You will lead and administer the volunteer recruitment cycle across Suffolk, ensuring a diverse and inclusive workforce while providing essential support to the EACH colleagues who manage them.

Are you:

• An organised administrator with strong IT skills and are experienced using databases, digital tools and Microsoft Office?
• Skilled at prioritising, managing a varied workload and working both independently and collaboratively?
• An effective and empathetic communicator who builds positive relationships and supports volunteers, colleagues and partners with professionalism, sensitivity and sound judgement?
• Motivated to make a difference and help EACH to recruit, support and empower volunteers within a charitable and people‑focused environment?

What you’ll do:

• Recruitment & Onboarding: Manage the full volunteer lifecycle—from initial enquiry to DBS checks, and training. Administer the recruitment of volunteers across EACH’s hospices, Help at Home service, retail stores and fundraising teams.
• Community & Partnership building: Develop strong links with community organisations, colleges, job centres and local groups to champion the benefits of volunteering with EACH.
• Supporting Volunteer Supervisors: Work closely with managers and supervisors (including Shop Managers) to offer guidance, best practice support and tools to help them manage their volunteer teams effectively.
• Engagement & Communications: Contribute content for volunteer newsletters, our intranet and support appreciation events that recognise and celebrate our volunteers' incredible contribution.
• Data & Administration: Maintain accurate records on our volunteer database (Cascade) and manage the central volunteer services inbox in collaboration with your fellow Volunteer Services Partners.

Comprehensive range of benefits of working for EACH:

• Free onsite parking & Subsidised meals
• Enhanced Annual leave Entitlement – 27 days + 8 UK Bank Holidays
• Additional holiday purchase scheme
• Employee health cash plan & wellbeing support schemes
• AVIVA pension package – up to 7% Employer Contribution incl. Life Assurance
• NHS pension – continuation of if already contributing
• Free Eye Tests
• Cycle to work scheme

A current full, valid driving license and car (or equivalent) is essential.

Closing date: Friday 24th July 2026
Interview date: Monday 3rd August 2026
N.B. EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Diversity Statement:

At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.

Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

Please note: 
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.

No agencies please.

Role Location: Home Based

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.

This is a fixed term contract until 31st July 2027.

What you’ll do:

• Provide in depth, person-centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy

• Recognise and respond to potential safeguarding situations using established procedures

• Provide information on a variety of health and social care issues, including appropriate emotional support, employment and welfare benefits guidance and advocating with and on behalf of clients

• Maintain relationships and partnerships with internal and external teams and in a range of settings and ways to achieve the best outcomes of clients

• Keep up to date with organisational and professional development relevant to your role

What you’ll bring:

• Background and/or current experience in health and social care

• Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care 

• Experience managing a complex caseload effectively and efficiently 

• Ability to be calm and deal effectively with challenging or emotional situations and/or people

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar 

• In depth understanding of Parkinson’s, relevant issues and legislation, in particular in connection with health and social care and welfare benefits 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held week commencing 10th August.

The successful candidate will be required to 

• live in the area specified (Channel Islands, with quarterly visits, Bristol and North Somerset) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• collaborate with another Parkinson’s Local Adviser across Bristol, North Somerset, Somerset, Bath, North East Somerset, and the Channel Islands, and that applicants must live in the area

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Job Role: Children’s Independent Domestic Violence Advocate (CIDVA)

Salary: £22,244 per year (£27,805 FTE)

Hours: 30 hours per week

Contract type: Permanent

Location: Banes

Additional information:

• Participate in an out-of-hours on-call rota.
• A full driving licence and access to your own vehicle for work purposes.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Children and Young People’s Domestic Abuse Advocate (CIDVA), you’ll play a vital and inspiring role in helping young survivors find their voice, rebuild their confidence, and feel truly heard. Working with children and young people aged 5–17 who have experienced domestic abuse, you’ll provide compassionate, tailored support within a safe refuge environment alongside their non-abusive parent.

At the heart of this role is empowering young people, helping them understand their experiences, express themselves, and begin to move forward in a positive way. Through high-quality one-to-one support, you’ll offer guidance, advocacy, and reassurance, ensuring each young person feels supported every step of the way.

You’ll also bring creativity and energy to the role by delivering engaging group programmes focused on building healthy relationships, resilience, and emotional wellbeing. Alongside this, you’ll coordinate meaningful activities and work closely with partner agencies to ensure every child and young person receives the joined-up support they need.

This is a truly rewarding opportunity to make a lasting difference - supporting young people at a pivotal time in their lives and helping them build safer, brighter futures.

What you’ll be doing:

Work closely with young survivors to co-produce and deliver personalised support plans that reflect their individual needs, strengths and goals.

Supporting young people as they transition from refuge into independent living, helping to build confidence and stability during resettlement.

Carrying out and regularly reviewing risk assessments to ensure the safety and wellbeing of each young person, in line with safeguarding policies.

Building strong partnerships with external agencies, enabling young people to access wider community resources and receive holistic, wraparound support.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

Experience of working with children and young people affected by domestic or sexual abuse, with a passion for supporting them to feel safe, heard, and empowered.

A strong understanding of trauma-informed approaches and the impact domestic abuse can have on young people’s wellbeing and development.

A full driving licence and access to your own vehicle for work purposes.

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discount at our charity shops

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessions from experienced facilitators

For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

We are looking for a Community Support Coordinator, who will lead and develop a team of Volunteers, helping to deliver safe, inclusive and person-centred support.

You will work closely with health and social care professionals, Multi Disciplinary Teams, local partners and volunteers to connect people affected by MND with the information, services and support they need.

At the Motor Neurone Disease Association, we work to improve care, support and quality of life for people affected by MND. As a Community Support Coordinator, you will play a key role in ensuring our support reaches people when they need it most.

Key Responsibilities

• Lead, recruit, develop and support a team of Community Support Volunteers.
• Respond to enquiries and referrals, providing information and connecting people with appropriate support.
• Build effective relationships with health and social care professionals, hospices and local partners.
• Support volunteer groups and branches to understand and respond to local needs.
• Facilitate collaboration between volunteers, staff and external stakeholders.
• Promote safe and inclusive services, ensuring compliance with safeguarding and organisational policies.
• Work with regional colleagues to support awareness, fundraising and campaigning activities.
• Monitor activity, maintain accurate records and contribute to service development.
• Identify gaps in local support and contribute to improvements in services.
• Encourage effective communication and engagement across the volunteer network

About You

• Experience leading, managing or coordinating volunteers or volunteer-led services.
• Understanding of care and support services within the statutory, voluntary or private sectors.
• Knowledge of safeguarding, risk management and supporting people at risk of harm.
• Strong communication, relationship-building and presentation skills.
• Full driving licence and willingness to travel within the region
• Experience supporting people and assessing needs using a person-centred approach.
• Ability to build partnerships and influence a wide range of stakeholders.
• Commitment to equity, diversity and inclusion.
• Strong organisational skills and the ability to prioritise and make decisions independently.
• Good IT skills and confidence using a range of digital systems.

This is a home-based role with frequent travel across Bristol, Gloucestershire and Wiltshire and occasional travel outside the area to attend team meetings

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays (pro-rated for part-time employees)
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Administrator 

Job Title: Administrator 

Salary: £15,000 per annum based on 22.5 hours per week (£25,000 per annum full-time equivalent, pro rata) 

Hours: Part-time (22.5 hours per week). We are open to discussing flexible working arrangements. 

Location: Home-based 

Reports to: Allocated line manager from the Executive Directors 

About BADth 

The British Association of Dramatherapists (BADth) is the professional organisation for dramatherapists in the United Kingdom. We are dedicated to developing, promoting, and representing the field of dramatherapy both nationally and internationally. Our work supports the highest standards of professional practice, education, and advocacy within the arts therapies sector. 

Our Mission 

We aim to develop, promote, and represent dramatherapy in all contexts, working collaboratively with other healthcare professions and providing the best possible services to our members. 

Our Objectives 

• To promote the advancement of dramatherapy as a profession 

• To be the representational body for dramatherapists in the UK 

• To promote, maintain, improve and advance the education of the public on the benefits of dramatherapy 

• To be an advocate for the establishment and maintenance of fair pay and conditions of service for dramatherapists 

• To forge links internationally 

Dramatherapy is a form of psychological therapy that uses drama and theatre processes to support people in exploring emotions, developing insight, and promoting personal growth. It is a creative, evidence-based approach used in a wide range of clinical, educational, and community settings. 

Purpose of the Post: 

This role provides the administrative foundation of the organisation, ensuring its day-to-day operations run smoothly, efficiently and reliably. The Administrator is the central point through which systems, information and processes are held and maintained. 

The postholder is responsible for coordinating membership administration and core systems. They ensure accurate record-keeping, support financial and governance processes, and coordinate the practical delivery of organisational activity. 

Through consistent, attentive administration, this role enables the wider organisation to function effectively. It supports a coherent, responsive service that members can trust and rely on, making an important contribution to the stability, professionalism and effective operation of the Association and, in turn, the wider field of dramatherapy. 

Working Hours & Location 

This is a part-time role (22.5 hours per week) and is home-based.

The postholder will have flexibility in how their contracted hours are worked across the week, subject to the operational needs of the Association. At least 15 hours will need to be worked during normal business hours to attend team meetings, respond to member enquiries, and fulfil key organisational responsibilities. Working arrangements will be agreed with the line manager and reviewed as required in supervision. 

The postholder will also be required to attend the Directors' Meeting, which takes place once a month, either on a Saturday morning or on a weekday evening. Attendance at these meetings forms part of the contracted hours for this role. 

There may also be occasional requirements to attend other meetings or events, such as the annual conference or team away days, which may fall outside the postholder's usual working pattern. Where additional hours are worked to attend such events, time off in lieu (TOIL) will be offered within the following two weeks. 

Job Description: 

Membership Administration & Data Management 

• Database Management: Maintain organisational records and information, ensuring they are accurate, up to date and complete to the best of the Association's knowledge and strictly comply with UK GDPR and data protection regulations. 

• Member Pipeline: Process new member applications, renewals, category switches and lapses smoothly. 

• Onboarding: Support new member onboarding by issuing welcome packs and ensuring seamless access to systems and benefits. 

• Offboarding: Where members do not renew, update the database, send a feedback form, and track reasons for departure. 

• Reporting: Maintain systems for tracking membership data and produce regular statistical reports for management. 

• Policy: Support the implementation and development of organisational policies and procedures in collaboration with directors and committees. 

Financial 

• Financial Tracking: Work with the bookkeeper to ensure financial records on Xero are complete. 

• Invoicing: Work with the bookkeeper in to set up and release payments once approved by the company director. Send invoices and invoice reminders where membership fees have not been correctly paid. 

• Staff Annual Leave Tracking: Manage and track staff annual leave records. 

Member Enquiries & Customer Service 

• Inbox Management: Act as the first point of contact for the organisation, managing the central inbox and handling routine membership queries with clear, timely responses. 

• Signposting: Direct complex or specific enquiries to the relevant resources, directors or volunteer committees. 

• Feedback Collection: Gather and analyse member feedback (both impromptu and via structured surveys) to help improve services and satisfaction. 

Core Communications & Digital Channels 

• Website & Infrastructure Maintenance: Maintain and update website content via the admin backend (updating committee member profiles, helping members with login issues, and updating job listings). Ensure core plugins and page layouts are regularly updated to their latest versions. Troubleshoot and fix any automated background tasks or form workflows that are not functioning as expected, and proactively source appropriate external IT or web developer expertise when a complex technical fix is required. 

• Social Media: Manage member applications to the members-only Facebook group, including tracking usernames to remove lapsed members. 

• Newsletters & Email: Add any administrative or membership-related updates to the monthly newsletter and proofread final copy before sending. 

• Cyber Security Incident Response: Act as an initial administrative responder if a cyber security incident is suspected, following the organisation’s cyber incident response playbook. This includes knowing how to force log out affected users, revoke active sessions where possible, reset passwords, reset or rotate other access credentials where required, preserve relevant records, and escalate promptly to the allocated line manager and board of directors. Credentials may include passwords, security codes, access tokens, API keys, recovery codes, or other information that proves a person or system is authorised to access an account. 

Committee & Volunteer Support 

• Committee Administration Support: Provide administrative support to volunteer committees, including maintaining committee webpages, distributing communications, adding meetings to committees’ Teams calendars where requested, updating records, and supporting agreed administrative processes. 

• Volunteer Admin: Assist with the administrative onboarding and retention processes for volunteers, ensuring they have the guidance and resources needed. 

• Internal Communication: Facilitate effective and GDPR-compliant information sharing between different branches of the professional body. 

• Annual Governance Minute-Taking: Assist with taking minutes once a year, specifically for the organisation’s General Meeting (AGM/GM). 

• Annual Report Formatting: Support the preparation of the organisation’s annual report by formatting supplied content into a clear, consistent and accessible document, ensuring headings, images, tables, captions, branding, layout and proofreading corrections are applied accurately before review and publication. 

• Ad Hoc Executive Support: Assist with ad hoc requests from the Association Chair and Vice-Chair. 

Key Performance Indicators (KPIs) 

The success of the administrator role will be measured against the following KPIs: 

• Data Integrity & Compliance: The membership database and CRM are consistently reliable, audit-ready, and compliant with UK GDPR regulations, with syncing errors or data gaps proactively caught and resolved during routine maintenance. 

• Financial Health & Transactional Accuracy: Invoices, renewal notices, and approved payments are processed accurately and strictly on schedule to maintain healthy organizational cash flow. Financial records in Xero and internal staff leave logs are kept consistently up to date, ensuring the bookkeeper and directors have reliable financial data. 

• Service Excellence & Responsiveness: Members, committees and external enquirers experience a seamless, professional, and timely customer service journey, characterized by steady frequent inbox management and the elimination of communication backlogs. 

• Operational Pipeline Efficiency Administrative workflows—specifically member onboarding, offboarding feedback loops, and volunteer tracking—move through the pipeline steadily and predictably without administrative delays. 

• Digital Channel Stability & Readiness The organization’s digital assets (website content, plugins, and communication channels) remain secure, functional, and up to date, with technical issues or security concerns actioned or escalated promptly to minimize operational downtime. 

• Governance & Documentation Quality The Board and volunteer committees receive accurate, well-formatted, and brand-consistent documentation (including minutes, reports, and marketing collateral) delivered on schedule to support organizational decision-making. 

Person Specification: 

Membership Administration & Data Management 

Essential 

• Proven experience managing databases or CRM systems with high attention to detail. 

• Strong data entry skills with a track record of maintaining accurate digital records. 

• Strong organisational and time management skills. 

Desirable 

• Strong analytical skills with the ability to interpret data (including membership data) and generate insights. 

• A solid understanding of UK GDPR and data protection principles in an administrative context. 

Financial 

Desirable 

• Experience using Xero accounting software. 

Member Enquiries & Customer Service 

Essential 

• Polite, professional, and helpful manner. 

• Experience managing a busy shared inbox and responding to customer or member queries within set timeframes. 

• Ability to handle feedback constructively and log information systematically. 

Desirable 

• Experience in the healthcare, professional body, or dramatherapy/related sectors. 

Core Communications & Digital Channels 

Essential 

• Good written communication and proofreading skills. 

Desirable 

• Experience updating website content using a content management system (CMS) backend. 

• Baseline technical confidence to manage routine software/plugin updates and recognise when a system error requires external technical support. 

• Basic cyber security awareness, including confidence to follow a cyber incident response playbook, force users to log out, reset passwords, and escalate suspected account compromise or data security concerns appropriately. 

• Experience formatting reports or formal documents, including applying consistent styles, layout, branding, tables, images and proofreading corrections. 

• Experience using Mailchimp (or similar email marketing tools) to distribute newsletters. 

• Familiarity with diagnosing automated front-end website workflows, form triggers, or plugins (such as JetEngine, JetFormBuilder, or Zapier integrations).

• Experience supporting account access security, such as multi-factor authentication, forced sign-out, password resets, or secure credential rotation in systems such as Microsoft 365, WordPress, CRM platforms, or email marketing tools. 

• Experience producing basic marketing and promotional collateral. 

Committee & Volunteer Support 

Essential 

• Ability to priorities tasks to support multiple members, groups or committees simultaneously. 

• A collaborative mindset with the ability to support and encourage volunteers working towards organisational goals. 

Desirable 

• Previous experience working within a membership body, association, or non-profit sector. 

• Experience in volunteer coordination, support, and onboarding. 

• Experience in coordinating networking events. 

• Ability to manage online meetings and events. 

This role offers a unique opportunity to make a significant impact on the day-to-day running and development of our professional body. If you are passionate about delivering exceptional administrative support and engaging with a dedicated professional community, we would love to hear from you! 

Additional Information 

All offers of employment will be subject to satisfactory references, confirmation of the right to work in the UK and a satisfactory Basic Disclosure and Barring Service (DBS) check. Further information about these checks and how applicants’ personal information will be handled will be provided during the recruitment process.We are committed to providing a professional, respectful and safe environment for our members and volunteers. We expect everyone working with the Association to uphold these standards and to follow our relevant policies and procedures. 

How to Apply 

To apply by 23:59 British Summer Time on Sunday 19 July 2026. The vacancy may close early if there is a high volume of applicants. Shortlisted candidates will be invited to attend an online interview on 24 July 2026. Applicants after that time will only be considered if we fail to appoint and need to do a second round of interviewing.

If you have any questions about the role or the application process, please don’t hesitate to get in touch via the same email address. 

We look forward to receiving your application and welcoming a new colleague to our dedicated and creative team.

Help Shape the Future of Housing in Greater Cambridge 

Our client is a charitable housing association managing 1,500 homes across Greater Cambridge. They are seeking new Board Members and an Independent Audit & Risk Committee Member to help guide their future and deliver positive outcomes for our customers and communities.These are strategic governance roles. Board and Committee Members do not manage day-to-day services, but provide oversight, constructive challenge and assurance, holding the Executive Team to account for delivery in line with the Society’s mission, strategy, regulatory duties and customer commitments. 

They welcome people with strategic insight, strong values and a commitment to good governance. Previous board experience is not essential. They are keen to hear from people with connections to Greater Cambridge, lived experience of social housing and a passion for customer engagement.  They are looking for the following skills: 

Board Members 

· Digital, data and technology expertise and/or 

· Asset management, repairs, housing quality or building safety experience.

Audit & Risk Committee Member 

· Qualified accountant or equivalent 

· Senior finance leadership experience 

· Audit, assurance and risk management expertise.

Why Join Them? 

· Influence strategic decisions 

· Support strong governance and customer outcomes 

· Help shape the future of a respected local organisation 

· Develop your governance and leadership experience 

· Receive training, mentoring and ongoing support.

Commitment: 

Board Member 
£3,500 per annum plus expenses ¦ Around 1.5 days per month.

Independent Audit & Risk Committee Member 
£2,125 per annum plus expenses ¦ Around 1 day per month.

If you are motivated by social purpose and want to use your skills to make a lasting difference, we'd love to hear from you. 

Support those who Care

This is an exciting opportunity to join our service supporting Carers across City of London to improve their health and wellbeing, and access support that meets their needs. We are working with Carers from a range of cultures, and it would be an advantage to speak Bengali.

The team work holistically with Carers to understand their individual circumstances and level of need. You’ll carry out home visits and community-based meetings, co-produce support plans, and develop effective relationships with Carers, families, and professionals. You will also support Carers to complete written forms and applications, draft letters, and advocate with third parties.

You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. The role also requires you to support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

Together with colleagues, you will plan and deliver the service’s activity package, including coffee mornings, drop-in sessions, activities, online and face to face groups, and peer support forums. There will also be opportunities to promote the service by attending meetings and forums, and to deliver training sessions to professionals and community organisations so that they have the skills to identify Carers.

Applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector.

This is a full-time position, and you should be an excellent communicator and able to motivate and empower others. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.

Do a job where you make a difference.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous 31 days annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Vacancy type: Paid Vacancy

Function: Retail

Location: Field Based

Salary: £28,189 per annum

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours per week / (5 days) Monday to Saturday (with an occasional requirement to cover shops on Sundays and Bank Holidays)

Closing Date: 26/07/2026

Ref No: 1093

If you have a passion for retail and would like a rewarding role, helping make a real difference to children and families across Wales, we’d love to hear from you…

We’re excited to introduce a brand-new opportunity to join Tŷ Hafan’s retail team as a Shop Cover Manager. You’ll bring energy, confidence and hands-on leadership - stepping in to support and cover our shops when it matters most. If you love variety, value autonomy and enjoy getting stuck in, this could be a brilliant next step in your retail management career.

About the role:

As Shop Cover Manager, you’ll provide hands-on management cover across our shops when Shop Managers are absent, ensuring each shop continues to operate to a high standard and deliver a welcoming, community‑focused experience.

This is a dynamic, people-centered role where no two days are the same. You’ll play a vital role in:

• Leading and motivating volunteers and paid staff
• Maintaining excellent visual, operational and customer standards
• Driving income to support Tŷ Hafan’s vital work
• Ensuring compliance with policies and procedures

Creating positive, inclusive shop environments.

Where you'll work:

You’ll primarily cover shops across South East Wales, including: Abergavenny, Barry, Caerphilly, Cowbridge, Cwmbran, Newport, Penarth, Talbot Green and Whitchurch.

Working pattern: 

• 37.5 hours per week
• 5 days Monday to Saturday, 9.00am–5.00pm
• Occasional Sunday and Bank Holiday cover
• Travel expenses paid in line with HMRC guidelines

About You: 

• Proven retail management experience (charity or multi-site desirable)
• Strong leadership and people management skills
• Confidence working independently and making decisions
• Excellent organisation and problem-solving skills
• Flexibility to travel and support multiple locations

The benefits of working for Tŷ Hafan include:

• Group Personal Pension Scheme with an employer contribution of 5%
• Annual holiday entitlement of 25 days (rising to 27 with service) ,plus Bank Holidays (based on FTE).
• Life Assurance (Death in Service benefit)
• A comprehensive induction plan and learning and development opportunities
• Employee assistance program, which provides a range of free services including counselling, financial and legal support
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme, technology and mobile phone benefit
• Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop).

About our Retail department:

Tŷ Hafan currently has 17 charity shops, geographically spread from Cardigan in the west of Wales to Cwmbran in the east. Our dedicated Retail team plays a key role in raising essential funds to enable Tŷ Hafan’s care provision through our hospice and community programmes which support life-limited children and their families in Wales. We strive to be an innovative, supportive, and agile team, working to collectively deliver ambitious goals.

Our retail network raises money for the Charity from the sale of donated goods (mainly clothing, bric-a-brac and household goods) to the general public, a small amount of bought-in ‘new’ goods, and the sale of tickets for the charity’s ‘Crackerjackpot’ weekly lottery. Income is also generated from cash donations, gift aid on donated goods and the sale of waste clothing and household goods to recycling merchants. Each salaried Shop Manager is supported by 1 or 2 salaried Deputies and a team of volunteers. 

About Tŷ Hafan’s ambition:

When a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note that this role is subject to a satisfactory Enhanced DBS (Disclosure and Barring Service) check, receipt of satisfactory references, verification of employment history covering the last three years, and pre-employment medical clearance.

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

Please note: we may close the vacancy earlier should sufficient applications be received. 

Agencies need not apply. 

Closing Date: Sunday 26th July 2026

Interview Dates: 11th August 2026